2023 BMW X1 Service Brakes Problems

1 Brakes: The brakes seem to have excessive wear. The car was purchased new and started making loud squeaking noises after about 18k miles. The squeaking sometimes went away after regular maintenance, but usually reappeared withing a few hundred miles of driving. Two different BMW dealership service centers examined the car at different times and claimed the squeaking was a sensor, however there was never a dashboard light or computerized message stating the same. At about 29K, a dashboard light and computerized message displayed warning the brakes needed regular maintenance. Strangely, the loud squeaking went away as soon as the dashboard light displayed. 2 Lane Keeping Assistance: the car will attempt to swerve into other lanes, fighting my attempts to control the steering wheel. This happens when lane markings have been redrawn, but the vehicle is detecting the painted-over lines and tries to divert to there instead. It also happens when a lane has an option to split into different directions. If I am driving straight, the vehicle will try to swerve into the alternate direction, instead of proceeding in the direction the car is already traveling. This sometimes risks driving into a curbs or barriers that separate the directions and has occurred numerous times.

Dealer says the needed parts are on back order. It has been over 1 year, and I have been unable to get the needed repairs.

I received notice on the recall for my vehicle in October 2024. Since then I have tried to make appointments with BMW of Ramsey to fix the recall issue and they have told me each time that the part is not available and they cannot fix the issue. We are now in May 2025 and this has not been attended to.

This recall (24V104) is more than 14 months old, and my BMW dealership (BMW Cleveland) has not contacted me about fixing the recall.

Recall Campaign No. 24V-104 Status Remedy not available Issued FEB 12, 2024 Last Updated Mar 14, 2025 It has been over a year since this recall came out and they have yet to have a fix for all of them. I asked the BMW dealerships near me, they are only fixing: cars that are currently sitting on the lot so they can sell them and cars that are actually experiencing the issue. My car does not have the issue and BMW will not fix it. They told me to wait until maybe Summer or Fall this year but no exact date.

Recall has been going on for a year and still no remedy. I have no been able to work with this vehicle since BMW put out this recall and there has been no fix for it. I am stuck with this vehicle

There is an outstanding recall on this 2023 vehicle that has been unavailable for two more generations. The car is now in its 2025 version. It appears BMW is making no attempt to remedy this recall.

I am filing this complaint regarding the unresolved safety recall for the Integrated Brake System (IBS) on my 2023 BMW X1. The recall, issued in February 2024, addresses critical safety issues, including the potential loss of power brake assist, Antilock Brake System (ABS) failure, and compromised Dynamic Stability Control (DSC). These defects increase the risk of accidents, particularly in emergency braking situations or poor driving conditions. Since the recall’s announcement, BMW Corporate has repeatedly confirmed that no official remedy is available, most recently in December 2024. However, my original dealership, BMW of Norwood, recently contacted me and claimed they could perform the repair immediately. This is contradictory and suspicious, as I had escalated the issue to BMW Corporate earlier in the week and mentioned my intent to seek legal counsel. Additionally, I have attempted to appraise or trade my vehicle multiple times since August 2024, but the recall has made this impossible, leaving me with financial and safety concerns. The dealership’s sudden claim that parts are available, without issuing a formal notice or providing documentation, raises concerns about improper recall handling or miscommunication between BMW Corporate and its dealerships. This delay, coupled with inconsistent information, leaves me and other affected customers at ongoing risk. I respectfully request that NHTSA investigate BMW’s handling of this recall, ensure a consistent remedy is made available to all affected vehicles, and confirm that proper communication and compliance protocols are followed. Desired Outcome: 1.Investigate BMW’s recall handling and determine if a remedy exists. 2.Ensure consistent and accurate communication about recall remedies. 3.Require BMW to provide official documentation to affected customers when the recall is resolved.

A deer was standing ahead in the road and I began to brake! I was only going 25-30mph. The brakes were hard to push and it felt like something was malfunctioning eventually hitting the deer straight on!!! The Automatic Braking System did NOT work, the forward collision warning did NOT work and the BRAKES did not work after pressing hard to brake to avoid a collision!!! I have had this BMW for over a year and have had several recalls that the dealership fixed EXCEPT for the IB recall issued on 2/12/24 that they still have NO REMEDY!!!!!!! Not only is this a MAJOR safety issue that I've expressed to them many times- the worst has happened now and my braking system FAILED causing a collision!!! The Phil Hughes service dept. has lied about filling my washer fluid and that the faulty battery issue was due to it sitting too long! I drive this car EVERY DAY!! They also did not even disclose to me that there were faulty sensor issues when I had it serviced recently!! I do NOT trust them at this point!! Just this past week my check engine light went off and on. My husband unscrewed and screwed on the gas cap - the light was still on and then just went off as I was driving the next day! My battery still goes completely dead for unknown reasons....... I DO NOT FEEL SAFE!!! I am disabled from being rear-ended from a tractor trailer 4 years ago and this car has completely TRAUMATIZED me all over again and I will not drive this BMW ever again!!

While returning home with my wife and cat, we were approaching a train crossing when I attempted to slow down, already under the posted speed limit and I pressed the brakes very lightly to begin slowing to a stop. The brakes locked up and we began sliding toward the train crossing arms and moving train on the tracks, I attempted pumping the brakes at that point realizing something was very wrong. With every slight touch of the brakes the vehicle would skid more, left, and right, until we came to a screeching halt mere feet from the train crossing arms. I have been told now by BMW roadside assistance that my vehicle is still safe to use. Then when I disagreed was transferred to "master mechanic " who promptly told me it was unsafe for me and others on the road. He set up a tow and it was towed away that same day. Now I have spoken to two different Certified BMW dealers, one of whom I purchased the vehicle from. They both said there's nothing they can do about it as there's no fix. The dealer that currently has is said it's safe to drive and I need to plan to pick it up. This is an absolute disaster of immense proportions that is going to cost someone their life undoubtedly. I was willing to let the vehicle sit until a fix was made available but only to be told that they have no loaners available for me. I paid for my vehicle in full at purchase, and this is the product and service I am provided by doing so. Reprehensible.

The contact owns a 2023 BMW X1. The contact stated that while reversing out of a parking space at slow speeds, there was an abnormal thud, prompting the contact to depress the brake. The contact then became aware that the brake was not functioning properly. The contact stated that the brake pedal depressed all the way the floorboard before the vehicle came to a complete stop. The service brake and check engine warning lights were illuminated. The vehicle was towed to the dealer but was not yet diagnosed. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes); the VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was 14,000.

Mileage: 14,000

Still no fix for this recall. Been 7 months. I am unable to use this vehicle for employment due to its recall status

The contact owns a 2023 BMW X1. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2023 BMW X1. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Recall has been ongoing since February. Received notice and letter that remedy was available and took the car to dealer. Remedy was implemented but it still shows as an open recall. Sees like the manufacturer has failed to remedy or is not able to.

Thankfully, I have not been involved in an accident to-date, but my 2023 BMW X1 has been the subject of a recall involving its braking system since February 2024, with no available remedy as of August 15, 2024. The lack of urgency by BMW to fix an issue involving the safety of its customers and vehicles' occupants is startling. This is unacceptable. I request that NHTSA investigate this issue and hold BMW accountable for remedying the issue now as it has gone beyond a reasonable amount of time to fix the issue. If a fix is not available, BMW should be made to buy back my vehicle.

The contact owns a 2023 BMW X1. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving approximately 10 MPH and attempting to depress the brake pedal, there was an excessive amount of pressure on the brake pedal while attempting to stop the vehicle. The contact stated the brake pedal felt as if the Power Brake Assist had failed. The failure occurred a second time while driving approximately 45-50 MPH. The contact stated that the Parking Brake Malfunction message was displayed on the instrument panel. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was 7,000. VIN tool confirms parts not available.

Mileage: 7,000

The contact owns a 2023 BMW X1. The contact stated that while his son was driving 40 MPH, the vehicle was jerking. The power brakes and stability control were inoperable. Several unknown warning lights were illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes). The vehicle was taken to the local dealer, where it was diagnosed and determined that the codes needed to be cleared. The vehicle was repaired, but the failure recurred. The vehicle was towed back to the local dealer, who cleared the codes again. The dealer informed the contact that the failure was not related to NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes). The manufacturer was not contacted. The failure mileage was approximately 8,000.

Mileage: 8,000

The recall number for the incident is 24V-104. The car was recalled in February and the recall repair was completed May 2, 2024. The car is currently at BMW and is available for inspection.BMW has confirmed that the parts they replaced in May malfunctioned. They claim that some of the recall parts had a mechanical problem and that the recent repair, July, was done with parts that had been inspected. On July 22, 2024, I was backing up and when I braked the car jolted as if I hit something and the computer screen showed ABS and parking brake malfunction. When I engaged the brakes they were hesitant and took a long time to stop the car. Fortunately, I was in a parking lot with no cars around so there was ample space for the car to come to a stop. Had I been on the highway or main road, I would have been in an accident as I would not have had enough distance to stop.

The contact owns a 2023 BMW X1. The contact received notification of NHTSA Campaign Number: 24V104000 (Electrical Stability Control (ESC), Service Brakes); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2023 BMW X1. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2023 BMW X1. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2023 BMW X1. The contact stated that she would lose control of the vehicle while attempting to engage the parking brake with the check engine and a brake sensor warning lights illuminated. The contact was able to restart the vehicle, but the failure persisted. The vehicle was towed to the dealer where the vehicle was diagnosed with a failure with the power brake assist. The contact was informed that the power brake assist needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number 24V104000 (Electronic Stability Control, Service Brakes) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 7,000 VIN tool confirms parts not available.

Mileage: 7,000

I was given the notice in February 2024 that there was an issue with the integrated brake system and as of today June 4,2024 the dealer states they do not have the parts to fix the issue. It has been 4 months driving a car that is potentially unsafe due to Integrated Brake system. Please advise when BMW is required to have the problem fixed.

UNKNOWN

The contact owns a 2023 BMW X1. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control - ESC, Service Brakes) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2023 BMW. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control - (ESC), Service Brakes) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2023 BMW X1. The contact stated while driving 50 MPH and depressing the brake pedal, the vehicle failed to respond, swerved, and came to a complete stop in the middle of the highway. The traction control, ABS, and check engine warning lights were illuminated. Additionally, the messages "Warning" and "Computer Error Fault" were displayed. The contact stated that the vehicle failed to shift into gear while attempting to drive. A Police officer blocked the vehicle until the vehicle was towed. The vehicle was towed to the dealer, where it was diagnosed, and the dealer determined that the failure was related to NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes); however, the part to do the recall repair was not yet available. The contact had not yet received the recall notification. The dealer informed the contact that the vehicle was temporarily repaired and test-driven and that the vehicle was safe to drive. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 14,000. VIN tool confirms parts not available.

Mileage: 14,000

The contact owns a 2023 BMW X1. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control, Service Brakes) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.