High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
BMW knows there is a problem with the 2013 x3 timing chain. I have continuously had my BMW serviced at there shops. Never once when my car was in for service did they mention the issue or proactively check. My vehicle now has the issue per the dealership snd indicated it is approximately a 20k repair which they included a new engine. I also followed BMWs recommendation to have the oil changed 1year or when miles were hit per their change program. Just has the oil changed in November and at the end of December now timing chain issues. Again multiple times this issue could have been identified and proactively fixed while under warrenty. Also has issues where the material on the glove box peeled off. BMW is also aware of this issue. Poor design and quality on these models/engine. Thank goodness i was not on the expressway when drivabilty issuev occurred!!!
BMW knows there is a problem with the 2013 x3 timing chain. I have continuously had my BMW serviced at there shops. Never once when my car was in for service did they mention the issue or proactively check. My vehicle now has the issue per the dealership snd indicated it is approximately a 20k repair which they included a new engine. I also followed BMWs recommendation to have the oil changed 1year or when miles were hit per their change program. Just has the oil changed in November and at the end of December now timing chain issues. Again multiple times this issue could have been identified and proactively fixed while under warrenty. Also has issues where the material on the glove box peeled off. BMW is also aware of this issue. Poor design and quality on these models/engine. Thank goodness i was not on the expressway when drivabilty issuev occurred!!!
While driving my 2013 BMW X3 xDrive28i under normal conditions, a “drivetrain malfunction” warning suddenly appeared, immediately followed by a “low oil pressure” warning. Within seconds, the engine lost all power and shut off completely while the vehicle was in motion. I had to coast and steer the car off the roadway and push it to safety with the help of others. My safety and the safety of other drivers were at risk due to the sudden and complete loss of propulsion in active traffic. An independent BMW-trained service center confirmed that the engine suffered catastrophic internal damage caused by failure of the timing chain system. This timing chain defect is well documented in BMW’s N20 engines and is the subject of a class action lawsuit. The vehicle is now completely undriveable and remains at the repair facility. Engine replacement is the only option and is estimated between $12,000–$15,000, far exceeding the value of the vehicle. The failed engine and vehicle are available for inspection upon request. The problem has been reproduced and confirmed by an independent BMW specialist. BMW has not yet inspected the vehicle, although I did call and report to BMW North America. They have not responded to my numerous calls and outreach. No police or insurance representatives have inspected it because there was no collision, just sudden engine failure. There were no symptoms before the incident. The drivetrain and oil pressure warnings appeared only moments before the engine shut down. I had no opportunity to safely exit traffic before the vehicle lost power completely. This sudden failure due to a known engine defect presents a significant safety concern.
While driving my 2013 BMW X3 xDrive28i under normal conditions, a “drivetrain malfunction” warning suddenly appeared, immediately followed by a “low oil pressure” warning. Within seconds, the engine lost all power and shut off completely while the vehicle was in motion. I had to coast and steer the car off the roadway and push it to safety with the help of others. My safety and the safety of other drivers were at risk due to the sudden and complete loss of propulsion in active traffic. An independent BMW-trained service center confirmed that the engine suffered catastrophic internal damage caused by failure of the timing chain system. This timing chain defect is well documented in BMW’s N20 engines and is the subject of a class action lawsuit. The vehicle is now completely undriveable and remains at the repair facility. Engine replacement is the only option and is estimated between $12,000–$15,000, far exceeding the value of the vehicle. The failed engine and vehicle are available for inspection upon request. The problem has been reproduced and confirmed by an independent BMW specialist. BMW has not yet inspected the vehicle, although I did call and report to BMW North America. They have not responded to my numerous calls and outreach. No police or insurance representatives have inspected it because there was no collision, just sudden engine failure. There were no symptoms before the incident. The drivetrain and oil pressure warnings appeared only moments before the engine shut down. I had no opportunity to safely exit traffic before the vehicle lost power completely. This sudden failure due to a known engine defect presents a significant safety concern.
I own a 2013 BMW X3 equipped with the N20 engine. After approximately 17 months of ownership and only around 11,000 miles of normal driving, the vehicle suffered a sudden and complete engine failure without warning. The independent diagnostic determined the failure was due to a timing chain and oil pump drive chain defect, which is a well-documented issue in BMW N20 engines. This defect has been acknowledged by BMW through Technical Service Bulletin SI B11 03 17 and the national class action settlement Bang v. BMW of North America. The defect causes premature wear and eventual breakage of the timing chain components, resulting in catastrophic engine damage. My vehicle is now inoperable, and the cost to repair exceeds $7,500 — far more than the vehicle’s value. There were no prior warning lights, noises, or messages. This sudden engine failure creates a safety risk, as the vehicle could lose power unexpectedly while driving. No authorized BMW dealer had ever performed timing chain replacement on this vehicle, and the issue was not disclosed at the time of sale. I am filing this complaint so NHTSA is aware of the widespread nature and serious safety implications of this defect.
I own a 2013 BMW X3 equipped with the N20 engine. After approximately 17 months of ownership and only around 11,000 miles of normal driving, the vehicle suffered a sudden and complete engine failure without warning. The independent diagnostic determined the failure was due to a timing chain and oil pump drive chain defect, which is a well-documented issue in BMW N20 engines. This defect has been acknowledged by BMW through Technical Service Bulletin SI B11 03 17 and the national class action settlement Bang v. BMW of North America. The defect causes premature wear and eventual breakage of the timing chain components, resulting in catastrophic engine damage. My vehicle is now inoperable, and the cost to repair exceeds $7,500 — far more than the vehicle’s value. There were no prior warning lights, noises, or messages. This sudden engine failure creates a safety risk, as the vehicle could lose power unexpectedly while driving. No authorized BMW dealer had ever performed timing chain replacement on this vehicle, and the issue was not disclosed at the time of sale. I am filing this complaint so NHTSA is aware of the widespread nature and serious safety implications of this defect.
The contact owns a 2013 BMW X3. The contact stated that while operating the vehicle, there was smoke coming from under the hood of the vehicle, and there was oil leaking from the engine compartment. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the engine gasket was faulty and needed to be replaced. Additionally, the contact was informed that the subframe of the vehicle was rusted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 134,000.
The contact owns a 2013 BMW X3. The contact stated that while operating the vehicle, there was smoke coming from under the hood of the vehicle, and there was oil leaking from the engine compartment. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the engine gasket was faulty and needed to be replaced. Additionally, the contact was informed that the subframe of the vehicle was rusted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 134,000.
Purchased a used bmw x3 2013 about 2 years ago in may of 2023 since the beginning it was smoking and almost caught fire. I did open a case with the dealers commission / dmv to go after the mom and pop seller. But it was unfounded thankfully. It was at the dmv facility for a few months. Once it was unfounded in January of 2024 we immediately had it towed from the dmv inspections to bmw in Warwick . Where we were at first told it was a $5000 fix ( book value was only $9000 which we had paid $8000) then told it was a $7000 fix ended up being a $12,750 fix I was mortified but already too far in to do anything we were assured once the car came back it would have no lights on the dash and everything would be fixed and under warranty if anything did go wrong needless to say it took us months to come up w the $ that car sat there till may of 2024 as they was about 1/3 of my salary for the whole year . Needless to say we were paying monthly which was ok’d by the dealership . Once my wife went to pick it up immediately all lights were still on dash all same code service rep wasn’t there that day had to bring it back the next day for them to tell us it was something else causing that code and gave me a new estimate with some of the thing that we even just paid to repair on the new work order when my wife asked about it they said they would see if it was covered under warranty . We opened a case with bmw Warwick who did nothing but tell me to contact the corporate . October 2024 a recall was issued on the parts we supposedly just paid to fix bmw Warwick claimed there was a fuel leak and that’s what we paid to repair early but on the recall letter almost word for word it claims there was a coolant leak and could cause smoking an even in some cases a fire . From the same area of the vehicle that we just paid to repair which would explain why they “fixed it” and they were sure what happens . Less than a year later engine seized up same as before
Purchased a used bmw x3 2013 about 2 years ago in may of 2023 since the beginning it was smoking and almost caught fire. I did open a case with the dealers commission / dmv to go after the mom and pop seller. But it was unfounded thankfully. It was at the dmv facility for a few months. Once it was unfounded in January of 2024 we immediately had it towed from the dmv inspections to bmw in Warwick . Where we were at first told it was a $5000 fix ( book value was only $9000 which we had paid $8000) then told it was a $7000 fix ended up being a $12,750 fix I was mortified but already too far in to do anything we were assured once the car came back it would have no lights on the dash and everything would be fixed and under warranty if anything did go wrong needless to say it took us months to come up w the $ that car sat there till may of 2024 as they was about 1/3 of my salary for the whole year . Needless to say we were paying monthly which was ok’d by the dealership . Once my wife went to pick it up immediately all lights were still on dash all same code service rep wasn’t there that day had to bring it back the next day for them to tell us it was something else causing that code and gave me a new estimate with some of the thing that we even just paid to repair on the new work order when my wife asked about it they said they would see if it was covered under warranty . We opened a case with bmw Warwick who did nothing but tell me to contact the corporate . October 2024 a recall was issued on the parts we supposedly just paid to fix bmw Warwick claimed there was a fuel leak and that’s what we paid to repair early but on the recall letter almost word for word it claims there was a coolant leak and could cause smoking an even in some cases a fire . From the same area of the vehicle that we just paid to repair which would explain why they “fixed it” and they were sure what happens . Less than a year later engine seized up same as before
Engine stalling and would not restart immediately while in traffic. I was able to get to side of road and restart engine after a few minutes. NHTSA campaign number: 23V707 should have covered the repair/replacement of vanos bolts. BMW is not authorizing the repair under the recall by excluding my VIN number form their voluntary recall.
Engine stalling and would not restart immediately while in traffic. I was able to get to side of road and restart engine after a few minutes. NHTSA campaign number: 23V707 should have covered the repair/replacement of vanos bolts. BMW is not authorizing the repair under the recall by excluding my VIN number form their voluntary recall.
The contact owns a 2013 BMW X3. The contact stated that while driving at an undisclosed speed, the contact became aware of an abnormal sound coming from the vehicle, with the drivetrain warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with a stretched timing chain. The contact was informed that the timing chain needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 93,000.
The contact owns a 2013 BMW X3. The contact stated that while driving at an undisclosed speed, the contact became aware of an abnormal sound coming from the vehicle, with the drivetrain warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with a stretched timing chain. The contact was informed that the timing chain needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 93,000.
There has been no communication from bmw regarding the engine coolant pump recall besides the initial notice of the recall. I have not been able to drive my vehicle for almost 3 months because the engine coolant pump could leak onto electrical components and cause a fire. I have been unable to obtain a loaner vehicle during this time and this is affecting my livelihood.
There has been no communication from bmw regarding the engine coolant pump recall besides the initial notice of the recall. I have not been able to drive my vehicle for almost 3 months because the engine coolant pump could leak onto electrical components and cause a fire. I have been unable to obtain a loaner vehicle during this time and this is affecting my livelihood.
I had a terrible BMW X3 (2013) Engine timing chain failure leading to Engine failure (known BMW X3 N20 engine time chain and engine coolant pump defect). The Car is non drivable and had to be towed to BMW Cleveland dealership and should be available for inspection. While driving on busy [XXX] , suddenly showed “low coolant” indicator and yellow engine light which turned red after sometime and the car stalled complelely on the road that caused huge safety risk for me the driver and incoming traffic. Had to call 911 to help manage incoming traffic and help with towing the car to the dealership. Dealership reported engine timing chain and pump failure and recommending replacing them along with total engine replacement at a cost of $21000. There is also an open recall for this car, which was not fixed by the dealership (NHTSA Recall Number 24V608: ENGINE COOLANT PUMP) and I was told there is no remedy for this available. Due to the severe damage to car owing to faulty engine coolant pump and engine timing chain, I request NHTSA to order a recall and fix of all defective BMW 2013 X3 engines, coolant and fuel pumps by the manufacturer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I had a terrible BMW X3 (2013) Engine timing chain failure leading to Engine failure (known BMW X3 N20 engine time chain and engine coolant pump defect). The Car is non drivable and had to be towed to BMW Cleveland dealership and should be available for inspection. While driving on busy [XXX] , suddenly showed “low coolant” indicator and yellow engine light which turned red after sometime and the car stalled complelely on the road that caused huge safety risk for me the driver and incoming traffic. Had to call 911 to help manage incoming traffic and help with towing the car to the dealership. Dealership reported engine timing chain and pump failure and recommending replacing them along with total engine replacement at a cost of $21000. There is also an open recall for this car, which was not fixed by the dealership (NHTSA Recall Number 24V608: ENGINE COOLANT PUMP) and I was told there is no remedy for this available. Due to the severe damage to car owing to faulty engine coolant pump and engine timing chain, I request NHTSA to order a recall and fix of all defective BMW 2013 X3 engines, coolant and fuel pumps by the manufacturer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2013 BMW X3. The contact stated that the vehicle was leaking engine oil. The contact stated that the vehicle was hesitating while attempting to accelerate. The vehicle was taken to the dealer who had diagnosed that the turbo charger had failed and needed to be repaired. The vehicle was repaired. After the repair was completed, the failure reoccurred, and the turbo charger failure warning light illuminated. The vehicle was diagnosed, and it was determined that the turbo charger had failed, and that there was an oil leak due to the head gasket failure. The turbo charger and head gasket were repaired. The manufacturer was not made aware of the failure. The failure mileage was 100,000.
The contact owns a 2013 BMW X3. The contact stated that the vehicle was leaking engine oil. The contact stated that the vehicle was hesitating while attempting to accelerate. The vehicle was taken to the dealer who had diagnosed that the turbo charger had failed and needed to be repaired. The vehicle was repaired. After the repair was completed, the failure reoccurred, and the turbo charger failure warning light illuminated. The vehicle was diagnosed, and it was determined that the turbo charger had failed, and that there was an oil leak due to the head gasket failure. The turbo charger and head gasket were repaired. The manufacturer was not made aware of the failure. The failure mileage was 100,000.
Cold weather start camshaft adjuster bolt broke and seized camshaft in place. As a result the oiling system didn’t work properly and ruined the camshaft bearings and crankshaft and rod bearings. Replacement engine exceeds value of the car.
Cold weather start camshaft adjuster bolt broke and seized camshaft in place. As a result the oiling system didn’t work properly and ruined the camshaft bearings and crankshaft and rod bearings. Replacement engine exceeds value of the car.
The timing chain guide broke while I was driving on the highway. The broken guide did not allow oil to lubricate the engine which destroyed the engine. BMW settled a class action lawsuit several years ago due to the premature failure of the primary and secondary timing chain assemblies for N20 & N26 engines. The time limit has expired for me to file a claim. However, owners of these vehicles should have been notified of this documented and potentially extremely hazardous problem. My guess is that there are thousands of these vehicles on the road with this defective part that could suddenly cause the engine to cease working, resulting in an accident that could cause injury or death.
The timing chain guide broke while I was driving on the highway. The broken guide did not allow oil to lubricate the engine which destroyed the engine. BMW settled a class action lawsuit several years ago due to the premature failure of the primary and secondary timing chain assemblies for N20 & N26 engines. The time limit has expired for me to file a claim. However, owners of these vehicles should have been notified of this documented and potentially extremely hazardous problem. My guess is that there are thousands of these vehicles on the road with this defective part that could suddenly cause the engine to cease working, resulting in an accident that could cause injury or death.
Drive train warning goes off & the N20 timing chain belt needs replaced. Very dangerous when driving. Car goes in limp mode, not being able to go over 30th. Engine blows if not fixed immediately. Quoted 7,000-10,000 to fix. More than vehicle is worth. Happened 3 weeks after warranty expired. Has never failed inspection previously and havent any issues. Should be recalled for being a lemon. 2013 BMW x3 28i.
Drive train warning goes off & the N20 timing chain belt needs replaced. Very dangerous when driving. Car goes in limp mode, not being able to go over 30th. Engine blows if not fixed immediately. Quoted 7,000-10,000 to fix. More than vehicle is worth. Happened 3 weeks after warranty expired. Has never failed inspection previously and havent any issues. Should be recalled for being a lemon. 2013 BMW x3 28i.
Drivetrain malfunction popped up and the car cut off and went into neutral while driving on the road which almost led us to lose control and wreck. Many issues with the fuel pump.
Drivetrain malfunction popped up and the car cut off and went into neutral while driving on the road which almost led us to lose control and wreck. Many issues with the fuel pump.
THE ENGINE MALFUNCTION LIGHT CAME ON, IT WAS LATER DIAGNOSED AS THE TIMING CHAIN. THIS WAS ESPECIALLY SCARY AS I WAS NOT CLOSE TO MY HOME. I LOOKED INTO THIS ISSUE AND IT IS VERY COMMON. IT IS A SHAME THAT THIS IS NOT AN ACTIVE RECALL. UP UNTIL THAT POINT THERE HAD BEEN NO ISSUES. THIS WAS THE SECOND INCIDENT WITH THIS VEHICLE AND A TIMING CHAIN FAILURE, IT IS ALSO THE 3RD POWER TRAIN RELATED INCIDENT.
THE ENGINE MALFUNCTION LIGHT CAME ON, IT WAS LATER DIAGNOSED AS THE TIMING CHAIN. THIS WAS ESPECIALLY SCARY AS I WAS NOT CLOSE TO MY HOME. I LOOKED INTO THIS ISSUE AND IT IS VERY COMMON. IT IS A SHAME THAT THIS IS NOT AN ACTIVE RECALL. UP UNTIL THAT POINT THERE HAD BEEN NO ISSUES. THIS WAS THE SECOND INCIDENT WITH THIS VEHICLE AND A TIMING CHAIN FAILURE, IT IS ALSO THE 3RD POWER TRAIN RELATED INCIDENT.
It appears that BMW may be hiding a fact from customers and victims and refuses to issue a class action or address concerns for cars older than 2015. BMW NA’s negligence has caused too many hardships for many people and today is the day they need to stop; this company needs to be held responsible for its actions and stop blaming the consumer. As a result, you have been impacted by this issue with your 2013 BMW X3 i28 4-cylinder turbo with 70,383 miles, I purchased the vehicle with 56,832 miles on it. After owning the car for a year and a half (11/12/2020 – 07/14/2022) and only 13,551 miles driven, I was forced to voluntarily give it back to the finance company due to financial hardship caused by the car issues. The vehicle had oil issues on several occasions which I always ensured I had extra in my vehicle, however, since BMW NA offered no solutions to the N20 engine, the maintenance centers did nothing for a solution. As a 52-year-old male with disabilities, you relied on BMW for the maintenance of your car, which was serviced at a BMW service center in Ft. Lauderdale, FL. In June of 2022, I boarded the Autotrain from Florida to Virginia, this was to ensure I didn’t add more wear and tear, as well as mileage on my vehicle, it was cleared to travel a month earlier by BMW of Fort Lauderdale. While traveling from Buffalo, NY to Rhode Island on July 14th, 2022, the engine suddenly died on me while driving on the NYS Thruway, which could have been a potentially deadly situation. I had the car towed to Towne BMW in Williamsville, NY, where they conducted a diagnostic and claimed the problem was just the battery. However, the engine died again as soon as you left the dealership, and they claimed it had seized up. They refused to take responsibility and never provided a clear diagnosis of what they had done on both days. When I contacted BMW North America, they accused me of being negligent with your vehicle, despite having documentation from Fort Lauderdale BMW to p
It appears that BMW may be hiding a fact from customers and victims and refuses to issue a class action or address concerns for cars older than 2015. BMW NA’s negligence has caused too many hardships for many people and today is the day they need to stop; this company needs to be held responsible for its actions and stop blaming the consumer. As a result, you have been impacted by this issue with your 2013 BMW X3 i28 4-cylinder turbo with 70,383 miles, I purchased the vehicle with 56,832 miles on it. After owning the car for a year and a half (11/12/2020 – 07/14/2022) and only 13,551 miles driven, I was forced to voluntarily give it back to the finance company due to financial hardship caused by the car issues. The vehicle had oil issues on several occasions which I always ensured I had extra in my vehicle, however, since BMW NA offered no solutions to the N20 engine, the maintenance centers did nothing for a solution. As a 52-year-old male with disabilities, you relied on BMW for the maintenance of your car, which was serviced at a BMW service center in Ft. Lauderdale, FL. In June of 2022, I boarded the Autotrain from Florida to Virginia, this was to ensure I didn’t add more wear and tear, as well as mileage on my vehicle, it was cleared to travel a month earlier by BMW of Fort Lauderdale. While traveling from Buffalo, NY to Rhode Island on July 14th, 2022, the engine suddenly died on me while driving on the NYS Thruway, which could have been a potentially deadly situation. I had the car towed to Towne BMW in Williamsville, NY, where they conducted a diagnostic and claimed the problem was just the battery. However, the engine died again as soon as you left the dealership, and they claimed it had seized up. They refused to take responsibility and never provided a clear diagnosis of what they had done on both days. When I contacted BMW North America, they accused me of being negligent with your vehicle, despite having documentation from Fort Lauderdale BMW to p
While being parked with the engine off and in a covered condominium garage for 12 days, my 2013 BMW X3 caught fire and burned until the fire fighters extinguished the fire. The engine burnt to the point of virtually disintegrating. Other areas of the car suffered extensive damage because of the heat but the insurance investigation established that the fire originated in the engine compartment. The car in the next parking spot also was a total loss and the building had damages. Fortunately, there were no injuries. The engine had been replaced by BMW, at an authorized dealer, in November of 2021 as part of a class action suit settlement. Therefore, although the car had approximately 76000 miles, the engine had only about 7000 miles. The last service it had was a regular oil change on October 6, 2022. The fire department investigation and a third party investigation contracted by my insurance company were not able to determine the cause of the fire, only that it started in the engine, but the third party report stated that further investigation could be conducted by a mechanical engineer to try to determine the root cause of the fire. BMW was contacted and initially offered to inspect the car but 4 weeks later they officially communicated to me that they were declining the inspection and offered me $1000 if I signed a general liability release. The car will be available for inspection for a limited time after the title is transferred to the insurance company. No indications of a problem had been noticed during the last days/weeks/months it was driven. No warnings of any kind or other symptoms. Additional photos of the car and the damages are available for review at any time. The insurance company investigation report is also available upon request.
While being parked with the engine off and in a covered condominium garage for 12 days, my 2013 BMW X3 caught fire and burned until the fire fighters extinguished the fire. The engine burnt to the point of virtually disintegrating. Other areas of the car suffered extensive damage because of the heat but the insurance investigation established that the fire originated in the engine compartment. The car in the next parking spot also was a total loss and the building had damages. Fortunately, there were no injuries. The engine had been replaced by BMW, at an authorized dealer, in November of 2021 as part of a class action suit settlement. Therefore, although the car had approximately 76000 miles, the engine had only about 7000 miles. The last service it had was a regular oil change on October 6, 2022. The fire department investigation and a third party investigation contracted by my insurance company were not able to determine the cause of the fire, only that it started in the engine, but the third party report stated that further investigation could be conducted by a mechanical engineer to try to determine the root cause of the fire. BMW was contacted and initially offered to inspect the car but 4 weeks later they officially communicated to me that they were declining the inspection and offered me $1000 if I signed a general liability release. The car will be available for inspection for a limited time after the title is transferred to the insurance company. No indications of a problem had been noticed during the last days/weeks/months it was driven. No warnings of any kind or other symptoms. Additional photos of the car and the damages are available for review at any time. The insurance company investigation report is also available upon request.
March 9, 2023 @ 7: 53 PM, timing chain failure. Mechanic confirmed March 10, 2023 at 11:10 AM. that I need a new engine due to this failure. Had oil changed less then 1000 miles prior to this failure. Never received recall notice for this timing chain issue, which is a class action lawsuit against BMW. My X3 has only 95000 miles on. The engine in my 2013 X3 is the N20 which is what this lawsuit is about. I was driving on a highway 60 MPH when "oil dangerously low, drive moderately, pull over and shut off engine warning appeared on dash. less than 30 seconds later "drivetrain malfunction" then appeared on dash. Engine stopped, the engine just stopped while I was going 60 MPH on a major highway. I was able to gradually coast off highway on the exit I was approaching. Coasted into a shopping plaza where auto stopped in the centre of the parking lot and stopped. Could not move it or get it out of park to push it out of the path of other cars entering and exiting the plaza. BMW should have notified me of this pending issue; they should be responsible for the repair of my X3.
March 9, 2023 @ 7: 53 PM, timing chain failure. Mechanic confirmed March 10, 2023 at 11:10 AM. that I need a new engine due to this failure. Had oil changed less then 1000 miles prior to this failure. Never received recall notice for this timing chain issue, which is a class action lawsuit against BMW. My X3 has only 95000 miles on. The engine in my 2013 X3 is the N20 which is what this lawsuit is about. I was driving on a highway 60 MPH when "oil dangerously low, drive moderately, pull over and shut off engine warning appeared on dash. less than 30 seconds later "drivetrain malfunction" then appeared on dash. Engine stopped, the engine just stopped while I was going 60 MPH on a major highway. I was able to gradually coast off highway on the exit I was approaching. Coasted into a shopping plaza where auto stopped in the centre of the parking lot and stopped. Could not move it or get it out of park to push it out of the path of other cars entering and exiting the plaza. BMW should have notified me of this pending issue; they should be responsible for the repair of my X3.
On Tuesday, January 31, 2023, my engine failed while driving my car. The answers to your questions regarding the incident are listed below: •Component or system that failed: The Engine failed. •Safety risk: My safety, as well as the safety of others was at risk. I was driving and suddenly without warning, I felt a strong jolt and noticed a loss of power. I looked down and noticed that my car shifted into neutral without warning. I tried to move the gear back into drive, but it would not shift. I had just enough power to glide into a parking lot and I turned the car off hoping I would restart it to place the car back into gear. After I turned the car off, it would not start and I had the car towed to the dealership. This is a dangerous safety issue and I could have been in a serious accident because my car suddenly stopped while driving. This could have placed other drivers at risk as well. After my incident, I researched the issue and discovered that other BMW X3 owners have had engine failures as well. This issue is known by BMW and they are putting their customers at risk by not issuing a recall for this problem. •Problem confirmed by dealer: Yes, the BMW dealership did confirm that it was an engine failure. Please see attached file for details. •Vehicle component been inspected: The vehicle has not been inspected by parties other than the dealership. •Prior warnings: Before my engine failed, I did not receive any warning lights or messages. Also, my car did not exhibit any other symptoms. In fact, my car was repaired for another issue two weeks before my engine failed and the dealership did not alert me to any engine issues. Lastly, they ran a diagnostic on my car when I got new brakes in December and there were no issues related to the engine.
On Tuesday, January 31, 2023, my engine failed while driving my car. The answers to your questions regarding the incident are listed below: •Component or system that failed: The Engine failed. •Safety risk: My safety, as well as the safety of others was at risk. I was driving and suddenly without warning, I felt a strong jolt and noticed a loss of power. I looked down and noticed that my car shifted into neutral without warning. I tried to move the gear back into drive, but it would not shift. I had just enough power to glide into a parking lot and I turned the car off hoping I would restart it to place the car back into gear. After I turned the car off, it would not start and I had the car towed to the dealership. This is a dangerous safety issue and I could have been in a serious accident because my car suddenly stopped while driving. This could have placed other drivers at risk as well. After my incident, I researched the issue and discovered that other BMW X3 owners have had engine failures as well. This issue is known by BMW and they are putting their customers at risk by not issuing a recall for this problem. •Problem confirmed by dealer: Yes, the BMW dealership did confirm that it was an engine failure. Please see attached file for details. •Vehicle component been inspected: The vehicle has not been inspected by parties other than the dealership. •Prior warnings: Before my engine failed, I did not receive any warning lights or messages. Also, my car did not exhibit any other symptoms. In fact, my car was repaired for another issue two weeks before my engine failed and the dealership did not alert me to any engine issues. Lastly, they ran a diagnostic on my car when I got new brakes in December and there were no issues related to the engine.
I purchased this as a used car online and had it delivered to me. It hasn’t been a year of owning it yet and my car is now un-drivable. I was driving down the road and my transmission malf light came in and my car went into limp mode. I had to get it towed and the local shop who has it said it’s a broken timing chain from a failure. I’ve never had any issues and then all of a sudden now I have an estimate of $3627 to be able to drive my car. Upon researching, my model/year has a known issue for this happening. I feel stuck and don’t know what to do but feel like I need help so I can get my car back running. It barely has 105k miles on it. The dealership I purchased it from never mentioned any known issues with it.
I purchased this as a used car online and had it delivered to me. It hasn’t been a year of owning it yet and my car is now un-drivable. I was driving down the road and my transmission malf light came in and my car went into limp mode. I had to get it towed and the local shop who has it said it’s a broken timing chain from a failure. I’ve never had any issues and then all of a sudden now I have an estimate of $3627 to be able to drive my car. Upon researching, my model/year has a known issue for this happening. I feel stuck and don’t know what to do but feel like I need help so I can get my car back running. It barely has 105k miles on it. The dealership I purchased it from never mentioned any known issues with it.
The vehicle (at 102k mileage) failed to start at the heavy traffic interaction without any warning signs, and was then towed to a local BMW shop. A mechanic found the broken timing chain guard with many debris of plastic guard recovered from the engine during repairing. A total cost to replace the timing chain was $3685.05. The vehicle had oil change at a local BMW dealership about 6 months before the incident.
The vehicle (at 102k mileage) failed to start at the heavy traffic interaction without any warning signs, and was then towed to a local BMW shop. A mechanic found the broken timing chain guard with many debris of plastic guard recovered from the engine during repairing. A total cost to replace the timing chain was $3685.05. The vehicle had oil change at a local BMW dealership about 6 months before the incident.
On July 15, 2022, my 2013 BMW X3 i28 broke down on the NYS Thruway; I reside in Fort Lauderdale; I've owned the Vehicle for a year and a half, have serviced it at BMW of Fort Lauderdale, and actually had it In to change a lightbulb and make sure all was good. It was towed to Towne BMW in Williamsville, NY, as I was in town visiting family. I purchased the car from Carvana in November 2020; the extended warranty was only effective for a year, and I was shopping for a new one. My Vehicle looks brand new; its garage is stored and well maintained per manufacturer recommendations. The Vehicle only just hit 70,383 miles, since I transport it on the autotrain when I head north for a few months. Towne BMW said they found the problem it was the battery, I pay the $685.78, plus the $300 in towing charges I made it across the street from the service center, and it stopped again I am still trying to figure out how a vehicle that was in excellent condition the day before is now dead? My Vehicle is sitting in my sister's driveway just outside of Buffalo NY with a dead engine. I have a rare genetic syndrome so trying to do everything is killing me; I almost had a heart attack from this ordeal. I still owe on the Vehicle. I contacted BMW of NA; This 2013 X3 come to find out was the worst year yet. There was a class action filed against them, which has expired, Currently this year alone there are an additional 134 vehicles I was able to find on the web, yet we all experienced just the same and in the end a dead engine. When I contacted BMW NA told him the situation, and he gave me a runaround; oh I'll contact the dealership and find the reason, and maybe out of good faith we can provide you with a new engine; I have all his crap emails trying to stall for as long as he could. Towne BMW won't even return my calls, I asked them for a list of the diagnostics they completed, and I received nothing. I had to tow the Vehicle to a german specialis so they could tell me the engine was seize
On July 15, 2022, my 2013 BMW X3 i28 broke down on the NYS Thruway; I reside in Fort Lauderdale; I've owned the Vehicle for a year and a half, have serviced it at BMW of Fort Lauderdale, and actually had it In to change a lightbulb and make sure all was good. It was towed to Towne BMW in Williamsville, NY, as I was in town visiting family. I purchased the car from Carvana in November 2020; the extended warranty was only effective for a year, and I was shopping for a new one. My Vehicle looks brand new; its garage is stored and well maintained per manufacturer recommendations. The Vehicle only just hit 70,383 miles, since I transport it on the autotrain when I head north for a few months. Towne BMW said they found the problem it was the battery, I pay the $685.78, plus the $300 in towing charges I made it across the street from the service center, and it stopped again I am still trying to figure out how a vehicle that was in excellent condition the day before is now dead? My Vehicle is sitting in my sister's driveway just outside of Buffalo NY with a dead engine. I have a rare genetic syndrome so trying to do everything is killing me; I almost had a heart attack from this ordeal. I still owe on the Vehicle. I contacted BMW of NA; This 2013 X3 come to find out was the worst year yet. There was a class action filed against them, which has expired, Currently this year alone there are an additional 134 vehicles I was able to find on the web, yet we all experienced just the same and in the end a dead engine. When I contacted BMW NA told him the situation, and he gave me a runaround; oh I'll contact the dealership and find the reason, and maybe out of good faith we can provide you with a new engine; I have all his crap emails trying to stall for as long as he could. Towne BMW won't even return my calls, I asked them for a list of the diagnostics they completed, and I received nothing. I had to tow the Vehicle to a german specialis so they could tell me the engine was seize
Engine failure Defective timing chain and components BMW part/guide unstable plastic on low mileage vehicle
Engine failure Defective timing chain and components BMW part/guide unstable plastic on low mileage vehicle
I have a 2013 BMW X3 i28 4-cylinder turbo with 70 383 miles. I have maintained it regularly through my BMW service center here in Ft. Lauderdale, FL. I was away and had my car since I brought it north on the auto train to save wear and tear and mileage. Unfortunately, on July 14th, I was headed from Buffalo, NY, to Rhode Island on the NYS thruway when my engine died on me; thank god I could get it to a shoulder, or I would have been dead, seeing there were a few semis behind me. I called a tow truck a nightmare since tow companies have a monopoly on towing off state thruways. It was towed to Towne BMW in Williamsville, NY, They did a diagnostic, and it was only the battery, so they said. So I went and returned my rental car and paid my bill, the time was now 6:00 pm, and I was good to go, so they said I didn't even make it across the street, and the engine did the same thing. This time they tell me my engine has seized up, and oh well, too bad, not their problem. They never gave me a diagnosis of what was completed on both days, and they continued to make a new narrative on the issue. In both instances, a light that said turn the engine off appeared after the engine shut down. I have contacted BMW North America, but they haven't done anything. Best, PH
I have a 2013 BMW X3 i28 4-cylinder turbo with 70 383 miles. I have maintained it regularly through my BMW service center here in Ft. Lauderdale, FL. I was away and had my car since I brought it north on the auto train to save wear and tear and mileage. Unfortunately, on July 14th, I was headed from Buffalo, NY, to Rhode Island on the NYS thruway when my engine died on me; thank god I could get it to a shoulder, or I would have been dead, seeing there were a few semis behind me. I called a tow truck a nightmare since tow companies have a monopoly on towing off state thruways. It was towed to Towne BMW in Williamsville, NY, They did a diagnostic, and it was only the battery, so they said. So I went and returned my rental car and paid my bill, the time was now 6:00 pm, and I was good to go, so they said I didn't even make it across the street, and the engine did the same thing. This time they tell me my engine has seized up, and oh well, too bad, not their problem. They never gave me a diagnosis of what was completed on both days, and they continued to make a new narrative on the issue. In both instances, a light that said turn the engine off appeared after the engine shut down. I have contacted BMW North America, but they haven't done anything. Best, PH
The timing chain broke at highway speed causing the engine to become completely inoperable. Apparently this is EXTREMELY COMMON in the BMW N20 ENGINS. This is extremely dangerous considering literally everything from driving to steering and braking is powered by the engine. When it fails this puts people in severe situations. Please do SOMETHING to make BMW remedy this situation.
The timing chain broke at highway speed causing the engine to become completely inoperable. Apparently this is EXTREMELY COMMON in the BMW N20 ENGINS. This is extremely dangerous considering literally everything from driving to steering and braking is powered by the engine. When it fails this puts people in severe situations. Please do SOMETHING to make BMW remedy this situation.
We dropped our BMW X-3 on April 11, 2022, to get checked out, due to a continued check engine light. We had dropped it a few weeks prior because of the same issue. We thought they had corrected the problem as the check engine light was no longer on after the first time we received it back. The car stalled a couple of times at the stop light when accelerating. They have done extensive work, they said, in trying to analyze the problem. They are trying to force us to bring the loner back and take our car back unfixed. They have exhausted the third party warranty money because they went down the wrong rabbit hole. The warranty company obviously doesn't want them tearing apart the engine and going in another direction because Rockvile BMW has already had the car so long they could have rebuilt the whole vehicle from scratch. It doesn't make sense for us to tell them to go ahead and spend our money either as they obviously don't know what they are doing. I called BMW headquarters in NJ. The gentleman there suggested I ask them to call the regional dedicated group of service engineers to help with the problem. He also suggested that if they have gone that route that I escalate the problem to the general manager of Rockville BMW. I called the dealership and spoke to William Rodriguez, the service assistant who had been keeping us abreast of what was being done to our vehicle. He said they had designated regional service engineer come over and look at the vehicle, and that person also had no luck with the fix. William said there was nothing else that they could do. More details in attached file.
We dropped our BMW X-3 on April 11, 2022, to get checked out, due to a continued check engine light. We had dropped it a few weeks prior because of the same issue. We thought they had corrected the problem as the check engine light was no longer on after the first time we received it back. The car stalled a couple of times at the stop light when accelerating. They have done extensive work, they said, in trying to analyze the problem. They are trying to force us to bring the loner back and take our car back unfixed. They have exhausted the third party warranty money because they went down the wrong rabbit hole. The warranty company obviously doesn't want them tearing apart the engine and going in another direction because Rockvile BMW has already had the car so long they could have rebuilt the whole vehicle from scratch. It doesn't make sense for us to tell them to go ahead and spend our money either as they obviously don't know what they are doing. I called BMW headquarters in NJ. The gentleman there suggested I ask them to call the regional dedicated group of service engineers to help with the problem. He also suggested that if they have gone that route that I escalate the problem to the general manager of Rockville BMW. I called the dealership and spoke to William Rodriguez, the service assistant who had been keeping us abreast of what was being done to our vehicle. He said they had designated regional service engineer come over and look at the vehicle, and that person also had no luck with the fix. William said there was nothing else that they could do. More details in attached file.
Timing chain failure
Timing chain failure
2013 BMW X3. CONSUMER WRITES IN REGARD TO VEHICLE SHUTTING DOWN ABRUPTLY WITHOUT WARNING. THE CONSUMER STATED IT WAS DIFFICULT TO TOW THE VEHICLE BECAUSE THE SHIFT LEVER WAS LOCKED INTO PLACE. THE DEALER STATED THE TIMING CHAIN MAY HAVE FAILED. THE ENGINE WOULD PROBABLY NEED TO BE REPLACED.
2013 BMW X3. CONSUMER WRITES IN REGARD TO VEHICLE SHUTTING DOWN ABRUPTLY WITHOUT WARNING. THE CONSUMER STATED IT WAS DIFFICULT TO TOW THE VEHICLE BECAUSE THE SHIFT LEVER WAS LOCKED INTO PLACE. THE DEALER STATED THE TIMING CHAIN MAY HAVE FAILED. THE ENGINE WOULD PROBABLY NEED TO BE REPLACED.
My drive belt got worn out and when it snapped it got sucked in to the engine and warped around my timing chain I started looking into it and this has happened to a lot of people who have a BMW X3 and the shop told me that because they have had other BMW X3 but my was the worst that they have seen they have now change there policy for dealing with a BMW X3 when it comes in
My drive belt got worn out and when it snapped it got sucked in to the engine and warped around my timing chain I started looking into it and this has happened to a lot of people who have a BMW X3 and the shop told me that because they have had other BMW X3 but my was the worst that they have seen they have now change there policy for dealing with a BMW X3 when it comes in
ON 9THSEPT'2021 when my wife driving back from work she got " drivetrain malfunction msg on the screen, she pulled over and called me, i was there in 15mins and did try shut off the engine for few mins and start, it didnt go in 2019 i got the same msg and SUV stalled in the middle of road, i stopped the engine waited for 2 mins and restarted, the msg was gone. when we towed the vehicle to BWM-Shrewsbury, he said we need to replace the engine and its going to cost close to $18000 and said he'll try to work with BMW corp long story short i ended up trading the vehicle for low cost and got a new one as the dealer left no choice
ON 9THSEPT'2021 when my wife driving back from work she got " drivetrain malfunction msg on the screen, she pulled over and called me, i was there in 15mins and did try shut off the engine for few mins and start, it didnt go in 2019 i got the same msg and SUV stalled in the middle of road, i stopped the engine waited for 2 mins and restarted, the msg was gone. when we towed the vehicle to BWM-Shrewsbury, he said we need to replace the engine and its going to cost close to $18000 and said he'll try to work with BMW corp long story short i ended up trading the vehicle for low cost and got a new one as the dealer left no choice
The contact's daughter owns a 2013 BMW X3. The contact stated that while her daughter was driving 30 MPH, the vehicle stalled as the engine malfunction warning message appeared on the instrument panel. Due to the failure, the contact's daughter had the vehicle towed to the dealer where they performed a diagnostic test and diagnosed the vehicle with engine failure. The contact's daughter then had the vehicle towed to an independent mechanic who also diagnosed the vehicle with engine failure. The manufacturer was notified of the failure and offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 86,000.
The contact's daughter owns a 2013 BMW X3. The contact stated that while her daughter was driving 30 MPH, the vehicle stalled as the engine malfunction warning message appeared on the instrument panel. Due to the failure, the contact's daughter had the vehicle towed to the dealer where they performed a diagnostic test and diagnosed the vehicle with engine failure. The contact's daughter then had the vehicle towed to an independent mechanic who also diagnosed the vehicle with engine failure. The manufacturer was notified of the failure and offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 86,000.
April 22, 2021 (87181 Odometer Out) Virginia Inspection. Passed. Recommended replacement of front rotors and brake pads. July 22, 2021 (87989 Odometer Out) Oil Change, tune up if needed, front rotors and brake pads replaced. Did not reset vehicle computer: hood light as well as brake light came on over the next week. August 5, 2021 Brought back to repair shop. Computer reset (88148 Odometer Out). Aug 13, 2021 Driving approx 45 miles per hour when the engine cut out, I narrowly pulled over but not quite out of the road--error message: Drivetrain Malfunction, "Drive Moderately. Maximum drivetrain out put not available. Consult Service Center." Dangerous section of road, traffic, extremely hot and humid, with thunder storms. Turned the car off and tried to start, error message flashed, "No service since 2015." Towed first to repair station who performed the recent maintenance on the vehicle. They did not look at the vehicle until several days later. When they did, they informed it was the camshaft position sensor. And further, that the sensor would have to be replaced (@$700) so that the car could start and then they would recheck for the problem. Without a car for several weeks. August 17, 2021 had the car towed to a shop suggested by a neighbor. There, the owner/mechanic stated that he could see glimpses of the "guide" (timing chain), that it was broken and suggested I have it seen by a BMW-specific shop to make the repair. I located a shop in Winchester VA and had it towed there. Confirmed it was the timing chain. 10/19/21 Picked up. Total charge: $3796.19. I found that this was a known issue and the owner confirmed. However, the fix was only extended to 7 years/70K miles. I bought this car from a dealer in 2015. I was never informed of this known issue; not from the Dealer, the service shop, or BMW notification(s) via email or other. The break down and the multiple negative impacts caused could have been avoided.
April 22, 2021 (87181 Odometer Out) Virginia Inspection. Passed. Recommended replacement of front rotors and brake pads. July 22, 2021 (87989 Odometer Out) Oil Change, tune up if needed, front rotors and brake pads replaced. Did not reset vehicle computer: hood light as well as brake light came on over the next week. August 5, 2021 Brought back to repair shop. Computer reset (88148 Odometer Out). Aug 13, 2021 Driving approx 45 miles per hour when the engine cut out, I narrowly pulled over but not quite out of the road--error message: Drivetrain Malfunction, "Drive Moderately. Maximum drivetrain out put not available. Consult Service Center." Dangerous section of road, traffic, extremely hot and humid, with thunder storms. Turned the car off and tried to start, error message flashed, "No service since 2015." Towed first to repair station who performed the recent maintenance on the vehicle. They did not look at the vehicle until several days later. When they did, they informed it was the camshaft position sensor. And further, that the sensor would have to be replaced (@$700) so that the car could start and then they would recheck for the problem. Without a car for several weeks. August 17, 2021 had the car towed to a shop suggested by a neighbor. There, the owner/mechanic stated that he could see glimpses of the "guide" (timing chain), that it was broken and suggested I have it seen by a BMW-specific shop to make the repair. I located a shop in Winchester VA and had it towed there. Confirmed it was the timing chain. 10/19/21 Picked up. Total charge: $3796.19. I found that this was a known issue and the owner confirmed. However, the fix was only extended to 7 years/70K miles. I bought this car from a dealer in 2015. I was never informed of this known issue; not from the Dealer, the service shop, or BMW notification(s) via email or other. The break down and the multiple negative impacts caused could have been avoided.
Driving on the highway, low oil pressure light came on, indicating to slow down. Pulled over to shoulder and as I try to move again, Drivetrain malfunction sign came on. Car engine stalled. Would not restart. Was told by mechanic that catatrophic engine failrue occured and needed to replace engine entirely.
Driving on the highway, low oil pressure light came on, indicating to slow down. Pulled over to shoulder and as I try to move again, Drivetrain malfunction sign came on. Car engine stalled. Would not restart. Was told by mechanic that catatrophic engine failrue occured and needed to replace engine entirely.
I was driving on the highway and took my exit and the car suddenly stopped with the message "Drivetrain malfunction. Drive moderately." After this, the car would not move even with the engine on. It was as if the it was stuck in one gear and wouldn't move to "Drive". I turned the car off and back again. At this time, the car started to sputter after it started. Then, I let it stopped the engine for about 20 minutes. When the problem happened, the check engine light came on. After 20 minutes, I started the car again and I was able to drive it and the check engine light went away. However, since I had to go back on the highway, I was concerned about driving as it might stop suddenly on the highway and create a major accident. As per google, this seems to be a common issue with BMW X3's. The company should recall and repair such an incidence from happening.
I was driving on the highway and took my exit and the car suddenly stopped with the message "Drivetrain malfunction. Drive moderately." After this, the car would not move even with the engine on. It was as if the it was stuck in one gear and wouldn't move to "Drive". I turned the car off and back again. At this time, the car started to sputter after it started. Then, I let it stopped the engine for about 20 minutes. When the problem happened, the check engine light came on. After 20 minutes, I started the car again and I was able to drive it and the check engine light went away. However, since I had to go back on the highway, I was concerned about driving as it might stop suddenly on the highway and create a major accident. As per google, this seems to be a common issue with BMW X3's. The company should recall and repair such an incidence from happening.
More frequent drive train errors and loss of power. Cause defective timing chain guide. This seems to be very common on this year and model of BMW speaking with other BMW owners of the same car. Luckily we were not in heavy traffic and could drive to repair shop.
More frequent drive train errors and loss of power. Cause defective timing chain guide. This seems to be very common on this year and model of BMW speaking with other BMW owners of the same car. Luckily we were not in heavy traffic and could drive to repair shop.
The contact owns a 2013 BMW X3. The contact stated that while driving approximately 60 mph, the vehicle suddenly stalled. During the failure, the message "transmission malfunction" was displayed on the instrument panel. The vehicle was towed to the residence and later examined by an independent mechanic who diagnosed that the timing chain had failed. The vehicle was not yet repaired. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 100,000.
The contact owns a 2013 BMW X3. The contact stated that while driving approximately 60 mph, the vehicle suddenly stalled. During the failure, the message "transmission malfunction" was displayed on the instrument panel. The vehicle was towed to the residence and later examined by an independent mechanic who diagnosed that the timing chain had failed. The vehicle was not yet repaired. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 100,000.
The engine failed while driving on the highway on 06/22/2021. My safety was put at risk because the traffic was heavy during the middle of a rain storm on the interstate. Cars had to swerve to avoid me as I was only able to coast my vehicle to the side of the highway. I was almost struck by traffic. A number of warning lights suddenly went off without have gone off before in king and oil pressure message and engine failure message and a transmission failure message all at once. I am in the process of getting the vehicle towed to be inspected. This appears to be a known problem with 2013 BMW X3s according to the research I have done since the incident but BMW won’t issue a recall for the vehicles even though they are aware that this is a dangerous vehicle issue according to websites like bimmerpost,com and car gurus.com which have similar incidents to mine posted on their websites. BMW needs to issue a recall and make the appropriate repairs.
The engine failed while driving on the highway on 06/22/2021. My safety was put at risk because the traffic was heavy during the middle of a rain storm on the interstate. Cars had to swerve to avoid me as I was only able to coast my vehicle to the side of the highway. I was almost struck by traffic. A number of warning lights suddenly went off without have gone off before in king and oil pressure message and engine failure message and a transmission failure message all at once. I am in the process of getting the vehicle towed to be inspected. This appears to be a known problem with 2013 BMW X3s according to the research I have done since the incident but BMW won’t issue a recall for the vehicles even though they are aware that this is a dangerous vehicle issue according to websites like bimmerpost,com and car gurus.com which have similar incidents to mine posted on their websites. BMW needs to issue a recall and make the appropriate repairs.
Started without any engine warning or oil warning. When drove on highway, "low oil pressure" message popped on dashboard, then engine started giving up. Then "drivetrain: cont driving possible" message showed up, engine completely died, couldn't start or shift gear. The car was towed to dealership for diagnosis and report came back with timing chain failure. But there's no conclusive result/fully-proved diagnosis unless tearing down the engine.
Started without any engine warning or oil warning. When drove on highway, "low oil pressure" message popped on dashboard, then engine started giving up. Then "drivetrain: cont driving possible" message showed up, engine completely died, couldn't start or shift gear. The car was towed to dealership for diagnosis and report came back with timing chain failure. But there's no conclusive result/fully-proved diagnosis unless tearing down the engine.
My cars check engine light and drive train alert came on, so I took it to be inspected. It was not running well, seems to have much less power than usual on the way to the mechanic. I have been told that the power chain guides have broken and must be replaced. This could cause the power chain to come off mid-drive and completely shut the car down.The cost of parts and labor for repair will be around $3,300. This car isn’t old, is well cared for and maintained and does not have high mileage.
My cars check engine light and drive train alert came on, so I took it to be inspected. It was not running well, seems to have much less power than usual on the way to the mechanic. I have been told that the power chain guides have broken and must be replaced. This could cause the power chain to come off mid-drive and completely shut the car down.The cost of parts and labor for repair will be around $3,300. This car isn’t old, is well cared for and maintained and does not have high mileage.
The contact owns a 2013 BMW X3. The contact stated that while driving at approximately 40 MPH, the vehicle stalled with the "Transmission malfunction, drive accurately," warning message displayed on the instrument panel. The contact coasted the vehicle to the side of the road and had the vehicle towed to an independent mechanic. The contact was informed by the mechanic that the engine had seized and recommended that the vehicle be taken to an authorized dealer. The contact had the vehicle towed to an unnamed dealer where it was confirmed that the engine had seized and needed to be replaced. the dealer provided an estimate for the repair. The contact attempted to reach the manufacturer but was unable to reach a representative. The vehicle was not repaired. The approximate failure mileage was 77,000.
The contact owns a 2013 BMW X3. The contact stated that while driving at approximately 40 MPH, the vehicle stalled with the "Transmission malfunction, drive accurately," warning message displayed on the instrument panel. The contact coasted the vehicle to the side of the road and had the vehicle towed to an independent mechanic. The contact was informed by the mechanic that the engine had seized and recommended that the vehicle be taken to an authorized dealer. The contact had the vehicle towed to an unnamed dealer where it was confirmed that the engine had seized and needed to be replaced. the dealer provided an estimate for the repair. The contact attempted to reach the manufacturer but was unable to reach a representative. The vehicle was not repaired. The approximate failure mileage was 77,000.
Vehicle indicated a drivetrain malfunction. It was determined by the dealer that the system that failed was TIMING VALVETRONIC MOTOR. The vehicle stalled as I was making a left hand turn off of a busy highway, putting myself and oncoming traffic at serious risk of collision. Oncoming vehicles were able to slow until I was able to maneuver the vehicle out of the lane of oncoming traffic. The dealer confirmed that they "found the vehicle stalling and not running correctly. Performed vehicle test. Found faults for valvetronic motor. Set multiple additional faults for mixture and air mass. Valvetronic is failing and should be replaced." The vehicle component was inspected by the dealer who sold me the car. There were no warning lights nor other indicators of component failure prior to the vehicle stalling on the highway. This is the second time this vehicle has stalled in dangerous situations. The first time was a drivetrain malfunction/engine failure due to TIMING CHAIN AND TIMING TENSIONER malfunction. Most likely the VALVETRONIC SYSTEM failure is directly related to the TIMING CHAIN TENSIONER malfunction. Both systems failed within a very short period of time, and within fewer than 4,000 miles of each other.
The system that failed was the TIMING CHAIN AND CHAIN TENSIONER. The vehicle stalled while I was driving on the interstate. Immediately, I had no power and had to maneuver the vehicle to the emergency lane, placing me and other drivers in extreme danger. The problem was inspected, confirmed and repaired by the vehicle dealer. Prior to stalling, there were no warning lights to indicate a problem. The lights did come on simultaneously with the engine failure.
Vehicle indicated a drivetrain malfunction. It was determined by the dealer that the system that failed was TIMING VALVETRONIC MOTOR. The vehicle stalled as I was making a left hand turn off of a busy highway, putting myself and oncoming traffic at serious risk of collision. Oncoming vehicles were able to slow until I was able to maneuver the vehicle out of the lane of oncoming traffic. The dealer confirmed that they "found the vehicle stalling and not running correctly. Performed vehicle test. Found faults for valvetronic motor. Set multiple additional faults for mixture and air mass. Valvetronic is failing and should be replaced." The vehicle component was inspected by the dealer who sold me the car. There were no warning lights nor other indicators of component failure prior to the vehicle stalling on the highway. This is the second time this vehicle has stalled in dangerous situations. The first time was a drivetrain malfunction/engine failure due to TIMING CHAIN AND TIMING TENSIONER malfunction. Most likely the VALVETRONIC SYSTEM failure is directly related to the TIMING CHAIN TENSIONER malfunction. Both systems failed within a very short period of time, and within fewer than 4,000 miles of each other.
The system that failed was the TIMING CHAIN AND CHAIN TENSIONER. The vehicle stalled while I was driving on the interstate. Immediately, I had no power and had to maneuver the vehicle to the emergency lane, placing me and other drivers in extreme danger. The problem was inspected, confirmed and repaired by the vehicle dealer. Prior to stalling, there were no warning lights to indicate a problem. The lights did come on simultaneously with the engine failure.
MY 2013,_BMW X3 CHECK ENGINE LIGHT WENT ON AND I NOTICED POWER LOSS WHEN IT DIDN'T DRIVE OVER 40MPH. I HAD THE VEHICLE DIAGNOSTICS DONE AT MY LOCAL BMW SHOP AND THEY TOLD ME I HAVE A BAD TIMING CHAIN AND SPROCKETS AND GAVE ME A BILL IN THE THOUSANDS. I CALLED BMW CORPORATE AND SPOKE TO LORI WHO IS AWARE OF THE ISSUE AND SAID, AN EXTENDED WARRANTY WAS ISSUED BUT THAT IT EXPIRED IN 2018. THEY OFFERED ME NO OTHER FINANCIAL ASSISTANCE BECAUSE MY CAR HAS 100,499 MILES. SO THAT'S IT A CAR DIES AT 100,000 MILES AND THEY CAN'T HELP??? THAT'S AWFUL. THERE'S SO MANY COMPLAINTS ABOUT THIS ISSUE. MY OTHER 2007 BMW X3 HUGE PROBLEMS TOO OVERHEATING, MY MOTOR MOUNT BOLT BROKE THE ENGINE DROPPED AND BROKE THE WATER PUMP. GARBAGE, GARBAGE, GARBAGE I WILL NEVER BUY BMW. SHAME ON BMW FOR NOT HELPING!!!! MY TOYOTA WENT PAST 200,000 MILES AND IT'S STILL DRIVING.
MY 2013,_BMW X3 CHECK ENGINE LIGHT WENT ON AND I NOTICED POWER LOSS WHEN IT DIDN'T DRIVE OVER 40MPH. I HAD THE VEHICLE DIAGNOSTICS DONE AT MY LOCAL BMW SHOP AND THEY TOLD ME I HAVE A BAD TIMING CHAIN AND SPROCKETS AND GAVE ME A BILL IN THE THOUSANDS. I CALLED BMW CORPORATE AND SPOKE TO LORI WHO IS AWARE OF THE ISSUE AND SAID, AN EXTENDED WARRANTY WAS ISSUED BUT THAT IT EXPIRED IN 2018. THEY OFFERED ME NO OTHER FINANCIAL ASSISTANCE BECAUSE MY CAR HAS 100,499 MILES. SO THAT'S IT A CAR DIES AT 100,000 MILES AND THEY CAN'T HELP??? THAT'S AWFUL. THERE'S SO MANY COMPLAINTS ABOUT THIS ISSUE. MY OTHER 2007 BMW X3 HUGE PROBLEMS TOO OVERHEATING, MY MOTOR MOUNT BOLT BROKE THE ENGINE DROPPED AND BROKE THE WATER PUMP. GARBAGE, GARBAGE, GARBAGE I WILL NEVER BUY BMW. SHAME ON BMW FOR NOT HELPING!!!! MY TOYOTA WENT PAST 200,000 MILES AND IT'S STILL DRIVING.
WHEN AT STOP LIGHT THE CAR STALLS OR WHEN I'M AT A STOP SIGN STALLS ENGINE VERY DANGEROUS AND DEVELOPED ANXIETY DRIVING IT, GUST WEEK OIL CAN OUT BACK AND ODD ENGIN SOUND MAKING NOISE, IT HAD TO GET TOWED BUT IRA TOYOTA SUCKERED ME. THEY CAN'T GET IN THE ENGINE TO INSPECT IT. I CAN'T DRIVE IT ON HIGHWAYS AT ALL SCARED IT WILL ENGINE STOP
WHEN AT STOP LIGHT THE CAR STALLS OR WHEN I'M AT A STOP SIGN STALLS ENGINE VERY DANGEROUS AND DEVELOPED ANXIETY DRIVING IT, GUST WEEK OIL CAN OUT BACK AND ODD ENGIN SOUND MAKING NOISE, IT HAD TO GET TOWED BUT IRA TOYOTA SUCKERED ME. THEY CAN'T GET IN THE ENGINE TO INSPECT IT. I CAN'T DRIVE IT ON HIGHWAYS AT ALL SCARED IT WILL ENGINE STOP
MY ENGINE WAS REPLACED IN 2019 AT A BMW CERTIFIED DEALERSHIP WHERE I PURCHASED. IN JULY 2020 THE CAR BROKE DOWN AND WAS TOWED IN TO BMW RADIATOR WAS REPLACED AND DID NOT FIX THE PROBLEM. I WAS THEN TOLD IT WAS ENGINE FAILURE, THAT WOULD NOT BE COVERED. I HAVE BEEN WITHOUT A VEHICLE FOR MONTHS.
MY ENGINE WAS REPLACED IN 2019 AT A BMW CERTIFIED DEALERSHIP WHERE I PURCHASED. IN JULY 2020 THE CAR BROKE DOWN AND WAS TOWED IN TO BMW RADIATOR WAS REPLACED AND DID NOT FIX THE PROBLEM. I WAS THEN TOLD IT WAS ENGINE FAILURE, THAT WOULD NOT BE COVERED. I HAVE BEEN WITHOUT A VEHICLE FOR MONTHS.
DRIVE TRAIN MALFUNCTION HAPPENED MULTIPLE TIMES AND THE ENGINE JUST STOPPED WHILE DRIVING AT 55MPH - THE ENGINE STOPPED COMPLETELY IN MAY 2018 AND DIED. I TOOK IT INTO THE DEALERSHIP MANY TIMES BUT THEY COULD NOT FIND OUT WHAT WAS CAUSING THE PROBLEM. I NO LONGER OWN THE CAR BECAUSE OF THE ENGINE FAILURE.
DRIVE TRAIN MALFUNCTION HAPPENED MULTIPLE TIMES AND THE ENGINE JUST STOPPED WHILE DRIVING AT 55MPH - THE ENGINE STOPPED COMPLETELY IN MAY 2018 AND DIED. I TOOK IT INTO THE DEALERSHIP MANY TIMES BUT THEY COULD NOT FIND OUT WHAT WAS CAUSING THE PROBLEM. I NO LONGER OWN THE CAR BECAUSE OF THE ENGINE FAILURE.
BOUGHT 2013 BMW X3 WITH ABOUT 90,000 MILES ON IT. IN 2/2020 HAD ENGINE OIL PRESSURE LOW LIGHT COME ON AND TOOK TO BMW DEALERSHIP. THEY COULD NOT IDENTIFY A PROBLEM OTHER THAN A MINOR LEAK AND SUGGESTED REPLACING GASKET; IF OIL LIGHT CONTINUED TO COME ON TO BRING IT BACK AND NEXT OPTION WOULD DRAINING OIL/INSPECTING OIL PUMP WITH CAMERA; ALSO MADE COMMENT REGARDING NEEDING TO POSSIBLY REPLACE TIMING CHAIN BUT DUE TO COST WAS THE LAST OPTION. THE BMW STAFF DID NOT MAKE ME AWARE OF WHAT I LATER BECAME AWARE OF... BMW X3 HAVING ISSUES WITH THE CHAIN GUIDE, LATER LEADING TO TIMING ISSUES/ENGINE FAILURE. THE LIGHT CAME ON AGAIN SO I TOOK THE CAR TO AN INDEPENDENT SHOP THAT SPECIALIZES IN FOREIGN CARS. THEY COULD NOT SEE ANYTHING MAJOR AFTER NUMEROUS TEST DRIVES; ENGINE CLEANER WAS ADDED; OIL CHANGED. LIGHT WOULD COME ON OCCASIONALLY (ONCE EVERY MONTH); WOULD PULL OVER, WAIT FOR CAR TO COOL DOWN AND RESTART... NO LIGHT RETURNED. TOOK CAR FOR ANOTHER OIL CHANGE AND MECHANIC REPORTED NOT EVEN SEEING THE ERROR CODES WHEN DIAGNOSTIC COMPLETED? DROVE FOR ANOTHER SEVERAL MONTHS UNTIL LATE OCTOBER, EARLY NOVEMBER WHEN CODES STARTED BACK ON OCCASION. IN NOVEMBER, HAD LEFT THE CAR IDLING TO FOR QUICK STOP AND WHEN ATTEMPTING TO PULL OUT OF DRIVEWAY, THE CAR STALLED. IT SOUNDED LIKE IT WANTED TO START BUT WOULD NOT. WAS 1/2 IN DRIVEWAY AND 1/2 OUT INTO ROAD BLOCKING TRAFFIC. WAS ABLE TO GET PUSHED OUT OF ROAD; STILL WOULD NOT START. TOWED- MECHANIC REPORTED TIMING CHAIN HAD SLACK, CAUSING TIMING ISSUE AND ENGINE TO STOP. MECHANIC ALSO DID RESEARCH ON PROBLEM AND LOCATED CLASS ACTION SUIT. AFTER RESEARCHING REALIZED THERE WERE WARNING SIGNS AND IF BMW DEALER WOULD HAVE BEEN UP FRONT ABOUT WHAT WAS ALREADY KNOWN (TIMING CHAIN GUIDE ISSUES); THE PARTS COULD HAVE BEEN REPLACED 8.5 MONTHS AGO WITHOUT CAR SUDDENLY STOPPING. LUCKILY LOCAL AND NOT ON HIGHWAY WHILE DRIVING 65 MILES AN HOUR.
BOUGHT 2013 BMW X3 WITH ABOUT 90,000 MILES ON IT. IN 2/2020 HAD ENGINE OIL PRESSURE LOW LIGHT COME ON AND TOOK TO BMW DEALERSHIP. THEY COULD NOT IDENTIFY A PROBLEM OTHER THAN A MINOR LEAK AND SUGGESTED REPLACING GASKET; IF OIL LIGHT CONTINUED TO COME ON TO BRING IT BACK AND NEXT OPTION WOULD DRAINING OIL/INSPECTING OIL PUMP WITH CAMERA; ALSO MADE COMMENT REGARDING NEEDING TO POSSIBLY REPLACE TIMING CHAIN BUT DUE TO COST WAS THE LAST OPTION. THE BMW STAFF DID NOT MAKE ME AWARE OF WHAT I LATER BECAME AWARE OF... BMW X3 HAVING ISSUES WITH THE CHAIN GUIDE, LATER LEADING TO TIMING ISSUES/ENGINE FAILURE. THE LIGHT CAME ON AGAIN SO I TOOK THE CAR TO AN INDEPENDENT SHOP THAT SPECIALIZES IN FOREIGN CARS. THEY COULD NOT SEE ANYTHING MAJOR AFTER NUMEROUS TEST DRIVES; ENGINE CLEANER WAS ADDED; OIL CHANGED. LIGHT WOULD COME ON OCCASIONALLY (ONCE EVERY MONTH); WOULD PULL OVER, WAIT FOR CAR TO COOL DOWN AND RESTART... NO LIGHT RETURNED. TOOK CAR FOR ANOTHER OIL CHANGE AND MECHANIC REPORTED NOT EVEN SEEING THE ERROR CODES WHEN DIAGNOSTIC COMPLETED? DROVE FOR ANOTHER SEVERAL MONTHS UNTIL LATE OCTOBER, EARLY NOVEMBER WHEN CODES STARTED BACK ON OCCASION. IN NOVEMBER, HAD LEFT THE CAR IDLING TO FOR QUICK STOP AND WHEN ATTEMPTING TO PULL OUT OF DRIVEWAY, THE CAR STALLED. IT SOUNDED LIKE IT WANTED TO START BUT WOULD NOT. WAS 1/2 IN DRIVEWAY AND 1/2 OUT INTO ROAD BLOCKING TRAFFIC. WAS ABLE TO GET PUSHED OUT OF ROAD; STILL WOULD NOT START. TOWED- MECHANIC REPORTED TIMING CHAIN HAD SLACK, CAUSING TIMING ISSUE AND ENGINE TO STOP. MECHANIC ALSO DID RESEARCH ON PROBLEM AND LOCATED CLASS ACTION SUIT. AFTER RESEARCHING REALIZED THERE WERE WARNING SIGNS AND IF BMW DEALER WOULD HAVE BEEN UP FRONT ABOUT WHAT WAS ALREADY KNOWN (TIMING CHAIN GUIDE ISSUES); THE PARTS COULD HAVE BEEN REPLACED 8.5 MONTHS AGO WITHOUT CAR SUDDENLY STOPPING. LUCKILY LOCAL AND NOT ON HIGHWAY WHILE DRIVING 65 MILES AN HOUR.
THE VEHICLE HAS BEEN TO SHOP 2 TIMES.1ST DRIVETRAIN LIGHT CAME ON AND CAR WOULD SLOW DOWN IN THE MIDDLE OF THE HIGHWAY.THEN IT WOULD TOTALLY STOP. 2ND TIME IT DID THE SAME THING EXCEPT OIL PRESSURE LIGHT CAME ON SAYING PRESSURE TOO LOW AND IT STOPPED RIGHT THERE IN THE MIDDLE OF THE STREET. NOW THE OIL PRESSURE LIGHT COMES ON EVERY TIME I DRIVE IT. I'M AFRAID IT WILL STOP IN THE MIDDLE OF THE HIGHWAY AGAIN.
THE VEHICLE HAS BEEN TO SHOP 2 TIMES.1ST DRIVETRAIN LIGHT CAME ON AND CAR WOULD SLOW DOWN IN THE MIDDLE OF THE HIGHWAY.THEN IT WOULD TOTALLY STOP. 2ND TIME IT DID THE SAME THING EXCEPT OIL PRESSURE LIGHT CAME ON SAYING PRESSURE TOO LOW AND IT STOPPED RIGHT THERE IN THE MIDDLE OF THE STREET. NOW THE OIL PRESSURE LIGHT COMES ON EVERY TIME I DRIVE IT. I'M AFRAID IT WILL STOP IN THE MIDDLE OF THE HIGHWAY AGAIN.
I BOUGHT THIS PRE-OWNED VEHICLE (A) BECAUSE IT WAS A BMW THAT WAS KNOWN TO BE OF SUPERIOR WORKMANSHIP AND MECHANICAL EXPERTISE, AS HERALDED BY BMW MEDIA, AND (B) BECAUSE IT WAS IN EXCELLENT CONDITION WITH SUPERIOR SERVICE RECORDS ' CARFAX NOTED 'NO ISSUES REPORTED' DURING ITS ENTIRE LIFE ON NEW MEXICO ROADWAYS: 105,508 MILES. MY VEHICLE DROVE PERFECTLY, WITH NO ISSUES, UNTIL APPROXIMATELY 4:00 PM ON OCTOBER 14, 2020, WHEN, AT 110,839 MILES, WITH NO WARNING OF AN ISSUE OF ANY KIND, THE ENGINE EXPERIENCED A CATASTROPHIC FAILURE, CAUSING ME TO QUICKLY SEARCH FOR A PLACE TO PULL OVER IN A CONGESTED AREA. I HAD BEEN TAKING MY GRANDSON TO A LESSON AND WAS LUCKY WE WEREN'T INJURED OR WORSE. IRONICALLY, ALTHOUGH IT WAS OBVIOUS THE VEHICLE WAS EXPERIENCING MASSIVE FAILURE, THE MESSAGE ON THE COMMUNICATIONS MODULE SAID, 'CONTINUE TO DRIVE CAREFULLY.' I HAD THE CAR DELIVERED AN TO A LONG-TIME, AWARD-WINNING, HIGHLY RESPECTED BMW MECHANIC. HIS ANALYSIS INDICATED THAT THERE WAS NO REPAIR AVAILABLE FOR MY CAR, AS THE PLASTIC GUIDE ASSEMBLY FOR THE PRIMARY TIMING CHAIN WAS MADE OF A DEFECTIVE POLYCARBONATE MATERIAL THAT BECAME BRITTLE AND BROKE APART, CREATING DEBRIS THAT LODGED IN THE CRANKSHAFT DRIVE SPROCKETS. THIS DEBRIS CAUSED THE PRIMARY CHAIN TO SKIP, LETTING THE CAMSHAFTS AND CRANKSHAFT FALL OUT OF SYNC, WHICH DESTROYED THE ENGINE. BOTTOM LINE: I WOULD HAVE TO COMPLETELY REPLACE THE N20 ENGINE TO THE TUNE OF $11,163.81 (AT BMW $15K OR MORE). THERE IS A LESS EXPENSIVE OPTION: AN ENGINE WITH AT LEAST 70K MILES. PROBLEM IS, IT HAS A 70K MILE TIMING CHAIN. SO, IT WOULD HAVE TO BE REPLACED AND ONLY HAS A ONE YEAR OPTION, AS OPPOSED TO TWO YEARS. BMW AMERICA WILL DO NOTHING TO HELP, EVEN THOUGH THEY'VE KNOWN ABOUT THE ISSUE SINCE 2012, WHICH IS FRAUDULENT, BASED ON WHAT I'VE SEEN FROM CLAIMANTS WITH THE SAME ISSUE ONLINE!
I BOUGHT THIS PRE-OWNED VEHICLE (A) BECAUSE IT WAS A BMW THAT WAS KNOWN TO BE OF SUPERIOR WORKMANSHIP AND MECHANICAL EXPERTISE, AS HERALDED BY BMW MEDIA, AND (B) BECAUSE IT WAS IN EXCELLENT CONDITION WITH SUPERIOR SERVICE RECORDS ' CARFAX NOTED 'NO ISSUES REPORTED' DURING ITS ENTIRE LIFE ON NEW MEXICO ROADWAYS: 105,508 MILES. MY VEHICLE DROVE PERFECTLY, WITH NO ISSUES, UNTIL APPROXIMATELY 4:00 PM ON OCTOBER 14, 2020, WHEN, AT 110,839 MILES, WITH NO WARNING OF AN ISSUE OF ANY KIND, THE ENGINE EXPERIENCED A CATASTROPHIC FAILURE, CAUSING ME TO QUICKLY SEARCH FOR A PLACE TO PULL OVER IN A CONGESTED AREA. I HAD BEEN TAKING MY GRANDSON TO A LESSON AND WAS LUCKY WE WEREN'T INJURED OR WORSE. IRONICALLY, ALTHOUGH IT WAS OBVIOUS THE VEHICLE WAS EXPERIENCING MASSIVE FAILURE, THE MESSAGE ON THE COMMUNICATIONS MODULE SAID, 'CONTINUE TO DRIVE CAREFULLY.' I HAD THE CAR DELIVERED AN TO A LONG-TIME, AWARD-WINNING, HIGHLY RESPECTED BMW MECHANIC. HIS ANALYSIS INDICATED THAT THERE WAS NO REPAIR AVAILABLE FOR MY CAR, AS THE PLASTIC GUIDE ASSEMBLY FOR THE PRIMARY TIMING CHAIN WAS MADE OF A DEFECTIVE POLYCARBONATE MATERIAL THAT BECAME BRITTLE AND BROKE APART, CREATING DEBRIS THAT LODGED IN THE CRANKSHAFT DRIVE SPROCKETS. THIS DEBRIS CAUSED THE PRIMARY CHAIN TO SKIP, LETTING THE CAMSHAFTS AND CRANKSHAFT FALL OUT OF SYNC, WHICH DESTROYED THE ENGINE. BOTTOM LINE: I WOULD HAVE TO COMPLETELY REPLACE THE N20 ENGINE TO THE TUNE OF $11,163.81 (AT BMW $15K OR MORE). THERE IS A LESS EXPENSIVE OPTION: AN ENGINE WITH AT LEAST 70K MILES. PROBLEM IS, IT HAS A 70K MILE TIMING CHAIN. SO, IT WOULD HAVE TO BE REPLACED AND ONLY HAS A ONE YEAR OPTION, AS OPPOSED TO TWO YEARS. BMW AMERICA WILL DO NOTHING TO HELP, EVEN THOUGH THEY'VE KNOWN ABOUT THE ISSUE SINCE 2012, WHICH IS FRAUDULENT, BASED ON WHAT I'VE SEEN FROM CLAIMANTS WITH THE SAME ISSUE ONLINE!
2013 X3 28I-DRIVETRAIN MALFUNCTION I HAD AN ISSUE YESTERDAY. 2013 X3 28I; 67K MILES. NO WARNING. ON EXPRESSWAY CAR FEELS LIKE ITS LOSING POWER SO I SLOW DOWN TO PULL TO SIDE. DRIVETRAIN MALFUNCTION WARNING COMES ON AS CAR IS DYING. HAD IT TOWED TO CLOSEST SHOP, NOT BWM. THEY SAY TIMING CHAIN TENSIONER FAILED AND LIKELY DID EXTENSIVE DAMAGE TO ENGINE. SHOP IS QUOTING $2500 TO REPLACE THE TENSIONER TO SEE IF ENGINE IS SHOT? ONCE THEY CONFIRM ENGINE IS DEAD $10K FOR REPLACEMENT ?? CAR IS OUT OF WARRANTY. ANY HELP MUCH APPRECIATED. THANKS
2013 X3 28I-DRIVETRAIN MALFUNCTION I HAD AN ISSUE YESTERDAY. 2013 X3 28I; 67K MILES. NO WARNING. ON EXPRESSWAY CAR FEELS LIKE ITS LOSING POWER SO I SLOW DOWN TO PULL TO SIDE. DRIVETRAIN MALFUNCTION WARNING COMES ON AS CAR IS DYING. HAD IT TOWED TO CLOSEST SHOP, NOT BWM. THEY SAY TIMING CHAIN TENSIONER FAILED AND LIKELY DID EXTENSIVE DAMAGE TO ENGINE. SHOP IS QUOTING $2500 TO REPLACE THE TENSIONER TO SEE IF ENGINE IS SHOT? ONCE THEY CONFIRM ENGINE IS DEAD $10K FOR REPLACEMENT ?? CAR IS OUT OF WARRANTY. ANY HELP MUCH APPRECIATED. THANKS
TIMING CHAIN FAILURE AS I WAS DRIVING ON THE FREEWAY. COMPLETE ENGINE SHUT DOWN. ENGINE HAS TO BE REPLACED.
TIMING CHAIN FAILURE AS I WAS DRIVING ON THE FREEWAY. COMPLETE ENGINE SHUT DOWN. ENGINE HAS TO BE REPLACED.
ION OCT 27, 2020 WHILE DRIVING MY VEHICLE ACCOMPANIED BY MY WIFE, ON A LOCAL STREET IN THE VICINITY OF LAKE ZURICH, IL, A 'DRIVETRAIN MALFUNCTION' MESSAGE FLASHED ON THE DASHBOARD AND THE VEHICLE WENT INTO PARK MODE. I COULD NOT GET THE ENGINE TO RESTART AND HAD IT TOWED TO THE NEARBY BMW SERVICE CENTER. THE NEXT DAY, THE SERVICE ASSOCIATE SENT ME AN ESTIMATE, INFORMING THAT THERE WAS A CATASTROPHIC ENGINE FAILURE. BOTH THE ENGINE AND THE TURBOCHARGER NEED TO BE REPLACED WITH THE COST FOR SUCH AMOUNTING TO SOME $18000 + TAXES! THE VEHICLE ONLY HAS 73000 MILES AND I WAS TOLD BY THE SERVICE ASSOCIATE THAT I HAPPENED TO BE JUST UNLUCKY THAT THIS HAPPENED AND IT WAS NOT DUE TO ANYTHING I HAD DONE (OR OMITTED TO DO BY WAY OF ROUTINE MAINTENANCE). LOOKING AT ALL SUCH SIMILAR COMPLAINTS FOR THE 2013 MODEL YEAR FOR BMW X3, THERE IS OBVIOUSLY A DESIGN ISSUE WITH THE ENGINE AND ASSOCIATED COMPONENTS. I AM ALSO PARTICULARLY THANKFUL IT HAPPENED ON A SIDE STREET BEFORE I GOT ON TO THE HIGHWAY. THIS IS A HUGE SAFETY ISSUE AND BMW MUST BE HELD TO ACCOUNT FOR NOT ISSUING A RECALL OR CHANGING THEIR SERVICE PROCEDURES TO MITIGATE THE EFFECTS OF THE PROBLEM.
ION OCT 27, 2020 WHILE DRIVING MY VEHICLE ACCOMPANIED BY MY WIFE, ON A LOCAL STREET IN THE VICINITY OF LAKE ZURICH, IL, A 'DRIVETRAIN MALFUNCTION' MESSAGE FLASHED ON THE DASHBOARD AND THE VEHICLE WENT INTO PARK MODE. I COULD NOT GET THE ENGINE TO RESTART AND HAD IT TOWED TO THE NEARBY BMW SERVICE CENTER. THE NEXT DAY, THE SERVICE ASSOCIATE SENT ME AN ESTIMATE, INFORMING THAT THERE WAS A CATASTROPHIC ENGINE FAILURE. BOTH THE ENGINE AND THE TURBOCHARGER NEED TO BE REPLACED WITH THE COST FOR SUCH AMOUNTING TO SOME $18000 + TAXES! THE VEHICLE ONLY HAS 73000 MILES AND I WAS TOLD BY THE SERVICE ASSOCIATE THAT I HAPPENED TO BE JUST UNLUCKY THAT THIS HAPPENED AND IT WAS NOT DUE TO ANYTHING I HAD DONE (OR OMITTED TO DO BY WAY OF ROUTINE MAINTENANCE). LOOKING AT ALL SUCH SIMILAR COMPLAINTS FOR THE 2013 MODEL YEAR FOR BMW X3, THERE IS OBVIOUSLY A DESIGN ISSUE WITH THE ENGINE AND ASSOCIATED COMPONENTS. I AM ALSO PARTICULARLY THANKFUL IT HAPPENED ON A SIDE STREET BEFORE I GOT ON TO THE HIGHWAY. THIS IS A HUGE SAFETY ISSUE AND BMW MUST BE HELD TO ACCOUNT FOR NOT ISSUING A RECALL OR CHANGING THEIR SERVICE PROCEDURES TO MITIGATE THE EFFECTS OF THE PROBLEM.
TWICE NOW WHILE DRIVING THE CAR IT JUST COMPLETELY STOPPED. NO WARNING AT ALL. JUST CAME TO A COMPLETE STOP AS I WAS DRIVING. THERE WERE NO WARNING LIGHTS, JUST HAPPENED. THE FIRST TIME WAS ON A BUSY ROAD, THE SECOND WAS ON A MUCH LESS BUSY STREET CLOSE TO MY HOME. I HAD IT FIXED TO THE TUNE OF OVER $3000 THE FIRST TIME A YEAR AND A HALF AGO. NOW MY MECHANIC IS TELLING ME THAT IT IS THE TIMING CHAIN AND OIL PUMP DRIVE AND THAT WILL BE A VERY EXPENSIVE FIX. I AM BESIDE MYSELF. IF THIS HAD HAPPENED ON A BUSY HIGHWAY, LORD KNOWS WHAT WOULD HAVE HAPPENED BUT IT COULD'VE BEEN SOMETHING VERY CATASTROPHIC AND HORRIFIC. I AM A SINGLE MOTHER AND A WIDOW AND WITH THE PANDEMIC, I WAS OUT OF WORK FOR MANY MONTHS. I DO NOT KNOW WHAT I AM GOING TO DO BUT I CANNOT AFFORD TO FIX THIS CAR FOR SEVERAL THOUSANDS OF DOLLARS.
TWICE NOW WHILE DRIVING THE CAR IT JUST COMPLETELY STOPPED. NO WARNING AT ALL. JUST CAME TO A COMPLETE STOP AS I WAS DRIVING. THERE WERE NO WARNING LIGHTS, JUST HAPPENED. THE FIRST TIME WAS ON A BUSY ROAD, THE SECOND WAS ON A MUCH LESS BUSY STREET CLOSE TO MY HOME. I HAD IT FIXED TO THE TUNE OF OVER $3000 THE FIRST TIME A YEAR AND A HALF AGO. NOW MY MECHANIC IS TELLING ME THAT IT IS THE TIMING CHAIN AND OIL PUMP DRIVE AND THAT WILL BE A VERY EXPENSIVE FIX. I AM BESIDE MYSELF. IF THIS HAD HAPPENED ON A BUSY HIGHWAY, LORD KNOWS WHAT WOULD HAVE HAPPENED BUT IT COULD'VE BEEN SOMETHING VERY CATASTROPHIC AND HORRIFIC. I AM A SINGLE MOTHER AND A WIDOW AND WITH THE PANDEMIC, I WAS OUT OF WORK FOR MANY MONTHS. I DO NOT KNOW WHAT I AM GOING TO DO BUT I CANNOT AFFORD TO FIX THIS CAR FOR SEVERAL THOUSANDS OF DOLLARS.
MY 2013 X3 JUST DEAD ON ME IN MIDDLE OF HIGHWAY, ON MY WAY TO WORK, WITHOUT AND AHEAD NOTICE, IT WAS JUST NOT EVEN 30 SECONDS SIGN OF "OIL PRESSURE LOW" THEN CHECK ENGINE LIGHT ON, CAR WAS SHAKING, IT TOTALLY LOST THE POWER, I CALLED ROAD SERVICE TO TOW IT TO DEALERSHIP. WHEN I CALLED THE BMW SERVICE CENTER, THE GIRL JUST TOLD ME TO CLAM DOWN, DOESN'T NEED BE UPSET. I WAS SUPER UPSET, NEVER EXPECT TO DRIVE A CAR SUDDENLY DEAD IN MIDDLE OF HIGHWAY, IT COULD EASILY GET ME KILLED, OR CAUSE SERIOUSLY CAR ACCIDENT. IT WAS HAPPENED LAST MAY (2019), AT MILEAGE 88K, TWO OPTIONS: TRADE IT IN FOR $2K OR FIX IT $11,500 WITH REPLACE NEW ENGINE. I END PAID IT ALL FROM MY OWN POCKET. IT IS JUST ONE YEAR LATER, THE WARNING SIGN ON FOR " DRIVETRAIN MALFUNCTION, DRIVE MODERATELY, MAXIMUM DRIVETRAIN OUTPUT NOT AVAILABLE" SENT IT TO DEALERSHIP, I WAS TOLD THE TURBO NEED REPLACE, QUOTE FOR $5500... HOW COULD BMW SOLD THOSE POOR DESIGNED CRAP TO THEIR CUSTOMER, THE ISSUES JUST ONE AFTER ANOTHER, VERY DISAPPOINTED, SUCH SHAME ON BMW, I WOULD NOT BUY ANY BMW ANYMORE
MY 2013 X3 JUST DEAD ON ME IN MIDDLE OF HIGHWAY, ON MY WAY TO WORK, WITHOUT AND AHEAD NOTICE, IT WAS JUST NOT EVEN 30 SECONDS SIGN OF "OIL PRESSURE LOW" THEN CHECK ENGINE LIGHT ON, CAR WAS SHAKING, IT TOTALLY LOST THE POWER, I CALLED ROAD SERVICE TO TOW IT TO DEALERSHIP. WHEN I CALLED THE BMW SERVICE CENTER, THE GIRL JUST TOLD ME TO CLAM DOWN, DOESN'T NEED BE UPSET. I WAS SUPER UPSET, NEVER EXPECT TO DRIVE A CAR SUDDENLY DEAD IN MIDDLE OF HIGHWAY, IT COULD EASILY GET ME KILLED, OR CAUSE SERIOUSLY CAR ACCIDENT. IT WAS HAPPENED LAST MAY (2019), AT MILEAGE 88K, TWO OPTIONS: TRADE IT IN FOR $2K OR FIX IT $11,500 WITH REPLACE NEW ENGINE. I END PAID IT ALL FROM MY OWN POCKET. IT IS JUST ONE YEAR LATER, THE WARNING SIGN ON FOR " DRIVETRAIN MALFUNCTION, DRIVE MODERATELY, MAXIMUM DRIVETRAIN OUTPUT NOT AVAILABLE" SENT IT TO DEALERSHIP, I WAS TOLD THE TURBO NEED REPLACE, QUOTE FOR $5500... HOW COULD BMW SOLD THOSE POOR DESIGNED CRAP TO THEIR CUSTOMER, THE ISSUES JUST ONE AFTER ANOTHER, VERY DISAPPOINTED, SUCH SHAME ON BMW, I WOULD NOT BUY ANY BMW ANYMORE
I HAVE A 2013 BMW X3 WITH 100,110KM ON IT. ON OCTOBER 15, I WAS DRIVING NORMALLY, AND I GOT A MESSAGE ON MY DASH SAYING THERE WAS A 'DRIVETRAIN MALFUNCTION'. AFTER A FEW MINUTES, THE MESSAGE WENT AWAY AND LOW ENGINE OIL PRESSURE WARNING AND THE CHECK ENGINE LIGHT CAME ON. THE VEHICLE SLOW DOWN AND CAME TO A STOP AND AT THE END LOCKED TO PARKING POSITION BY ITSELF. I HAD TO GET MY VEHICLE TOWED TO A MECHANIC WHO DIAGNOSE AND CONFIRM IT IS TIMING CHAIN FAILING AND SAID THAT THIS ISSUE IS A KNOWN PROBLEM WITH THIS MODEL OF BMW VEHICLE. I CALLED BMW CANADA THE FOLLOWING MORNING AND WAS TOLD TO GET IT CHECKED OUT BY PERFORMANCE BMW WHICH IS NEARBY DEALERSHIP. THE DEALERSHIP TOLD ME THE DIAGNOSE RESULT OF OIL PUMP CHAIN GUIDES BROKE AND TIMING CHAIN FAILURE AND ALSO TOLD ME THAT MY VEHICLE'S WARRANTY EXPIRED A FEW MONTHS AGO. BECAUSE OF THE PANDEMIC, I ALMOST NEVER DROVE THIS CAR SO IF I DROVE NORMALLY, THIS ISSUE WOULD HAVE COME UP MUCH SOONER, PROBABLY BEFORE THE WARRANTY EXPIRED. I WOULD LIKE TO REQUEST AN EXTENSION OF MY WARRANTY TO COVER THIS ISSUE AS I READ ONLINE THAT IT IS A VERY COMMON ISSUE WITH THIS VEHICLE MODEL (BECAUSE OF THE PLASTIC FRAME FOR THE TIMING CHAIN AND OIL PUMP CHAIN). WHEN IT'S A COMMON ISSUE, BMW SHOULD MAKE A RECALL! SOMEBODY MIGHT GET KILLED SOONER OR LATER IF THE ENGINE FAIL HAPPEN ON BUSY TRAFIC HIGHWAY!!!!
I HAVE A 2013 BMW X3 WITH 100,110KM ON IT. ON OCTOBER 15, I WAS DRIVING NORMALLY, AND I GOT A MESSAGE ON MY DASH SAYING THERE WAS A 'DRIVETRAIN MALFUNCTION'. AFTER A FEW MINUTES, THE MESSAGE WENT AWAY AND LOW ENGINE OIL PRESSURE WARNING AND THE CHECK ENGINE LIGHT CAME ON. THE VEHICLE SLOW DOWN AND CAME TO A STOP AND AT THE END LOCKED TO PARKING POSITION BY ITSELF. I HAD TO GET MY VEHICLE TOWED TO A MECHANIC WHO DIAGNOSE AND CONFIRM IT IS TIMING CHAIN FAILING AND SAID THAT THIS ISSUE IS A KNOWN PROBLEM WITH THIS MODEL OF BMW VEHICLE. I CALLED BMW CANADA THE FOLLOWING MORNING AND WAS TOLD TO GET IT CHECKED OUT BY PERFORMANCE BMW WHICH IS NEARBY DEALERSHIP. THE DEALERSHIP TOLD ME THE DIAGNOSE RESULT OF OIL PUMP CHAIN GUIDES BROKE AND TIMING CHAIN FAILURE AND ALSO TOLD ME THAT MY VEHICLE'S WARRANTY EXPIRED A FEW MONTHS AGO. BECAUSE OF THE PANDEMIC, I ALMOST NEVER DROVE THIS CAR SO IF I DROVE NORMALLY, THIS ISSUE WOULD HAVE COME UP MUCH SOONER, PROBABLY BEFORE THE WARRANTY EXPIRED. I WOULD LIKE TO REQUEST AN EXTENSION OF MY WARRANTY TO COVER THIS ISSUE AS I READ ONLINE THAT IT IS A VERY COMMON ISSUE WITH THIS VEHICLE MODEL (BECAUSE OF THE PLASTIC FRAME FOR THE TIMING CHAIN AND OIL PUMP CHAIN). WHEN IT'S A COMMON ISSUE, BMW SHOULD MAKE A RECALL! SOMEBODY MIGHT GET KILLED SOONER OR LATER IF THE ENGINE FAIL HAPPEN ON BUSY TRAFIC HIGHWAY!!!!
ROUTINE OIL CHANGE AND MECHANIC ADVISED IMMINENT TIMING CHAIN FAILURE BECAUSE OF ENGINE WHINING (87280 MILES). SERVICE MANAGER RECOMMENDED NOT DRIVING THE CAR BECAUSE OF LIKELY ENGINE FAILURE. AFTER TIMING CHAIN REPLACEMENT, DRIVETRAIN MALFUNCTION LIGHT CAME ON REPEATEDLY WHILE DRIVING AT VARIOUS ELEVATIONS AND SPEEDS. TOOK TO DEALER WHO ADVISED NOISY TURBO WASTEGATE LIKELY PROBLEM (88,919 MILES). TIMING CHAIN DEFECT WELL KNOWN TO BMW BUT ONLY WARRANTEED FOR 70,000 MILES IS DISINGENUOUS. ENGINE FAILURE ON A CAR AVERAGING 12.5K MILES A YEAR WITH LESS THAN 100K WITH KNOWN ENGINE DEFECTS IS FRUADULENT AT A MINIMUM.
ROUTINE OIL CHANGE AND MECHANIC ADVISED IMMINENT TIMING CHAIN FAILURE BECAUSE OF ENGINE WHINING (87280 MILES). SERVICE MANAGER RECOMMENDED NOT DRIVING THE CAR BECAUSE OF LIKELY ENGINE FAILURE. AFTER TIMING CHAIN REPLACEMENT, DRIVETRAIN MALFUNCTION LIGHT CAME ON REPEATEDLY WHILE DRIVING AT VARIOUS ELEVATIONS AND SPEEDS. TOOK TO DEALER WHO ADVISED NOISY TURBO WASTEGATE LIKELY PROBLEM (88,919 MILES). TIMING CHAIN DEFECT WELL KNOWN TO BMW BUT ONLY WARRANTEED FOR 70,000 MILES IS DISINGENUOUS. ENGINE FAILURE ON A CAR AVERAGING 12.5K MILES A YEAR WITH LESS THAN 100K WITH KNOWN ENGINE DEFECTS IS FRUADULENT AT A MINIMUM.
CAR HAS 89000 MILES. AT LOW SPEEDS, IT DRIVES FINE. ON HIGHWAY, "DRIVE TRAIN MALFUNCTION" LIGHT APPEARS DURING MODERATE-HEAVY ACCELERATION. TODAY, ON A CROWDED 4 LANE HIGHWAY AT ABOUT 70MPH, CAR LOST ALL POWER, GAS PEDAL WAS USELESS. I WAS BARELY ABLE TO LIMP TO BREAKDOWN LANE AND SPEED DROPPED TO ABOUT 15-20 MPH BY THE TIME I COULD GET THERE, THROUGH LOTS OF HONKING AND SEVERAL NEAR ACCIDENTS. EXTREMELY DANGEROUS. I SHUT THE CAR OFF FOR ABOUT 2 MINUTES, RESTARTED IT AND IT WORKED AGAIN. I TRAVELLED AT ABOUT 55MPH IN RIGHT LANE THE NEXT 15 MILES HOME WITHOUT ISSUE. I WAS WITH MY WIFE AND 7 YEAR OLD DAUGHTER. THIS IS A VERY SERIOUS AND DANGEROUS ISSUE TO HAVE WITH A CAR.
CAR HAS 89000 MILES. AT LOW SPEEDS, IT DRIVES FINE. ON HIGHWAY, "DRIVE TRAIN MALFUNCTION" LIGHT APPEARS DURING MODERATE-HEAVY ACCELERATION. TODAY, ON A CROWDED 4 LANE HIGHWAY AT ABOUT 70MPH, CAR LOST ALL POWER, GAS PEDAL WAS USELESS. I WAS BARELY ABLE TO LIMP TO BREAKDOWN LANE AND SPEED DROPPED TO ABOUT 15-20 MPH BY THE TIME I COULD GET THERE, THROUGH LOTS OF HONKING AND SEVERAL NEAR ACCIDENTS. EXTREMELY DANGEROUS. I SHUT THE CAR OFF FOR ABOUT 2 MINUTES, RESTARTED IT AND IT WORKED AGAIN. I TRAVELLED AT ABOUT 55MPH IN RIGHT LANE THE NEXT 15 MILES HOME WITHOUT ISSUE. I WAS WITH MY WIFE AND 7 YEAR OLD DAUGHTER. THIS IS A VERY SERIOUS AND DANGEROUS ISSUE TO HAVE WITH A CAR.
CAR DISPLAYED SIGN DRIVE-TRAIN MALFUNCTION/OIL PRESSURE LOW AND WITHIN 30 SECONDS STOPPED. IT WENT FROM 50 MPH TO ZERO IN 30 SECONDS. I BARELY SURVIVED A MAJOR ACCIDENT OVER A BUSY HIGHWAY (RT 78 EAST BOUND IN NJ). LATER ON BMW SERVICE CENTER REPORTED ENGINE FAILED FOR UNKNOWN REASON. I CAME TO KNOW THERE ARE MULTIPLE COMPLAINT AGAINST BMX X3 2013 SIMILAR MODEL AND MANY DRIVERS LIKE ME BARELY SURVIVED A MAJOR ACCIDENT. BMW IS PLAYING WITH OUR LIVES BY NOT RECALLING THIS MODEL. IT IS CLEARLY A MAJOR MANUFACTURING FAULT IN THIS ENGINE. THERE ARE MULTIPLE LAWSUITS ON BMW BUT I DO NOT HEAR ANY POSITIVE OUTCOME. I CAN NOT BELIEVE NO AUTHORITY IS TAKING ANY ACTION ON BMW FOR MAKING FAULTY CAR LIKE THIS AND NOT HOLDING THEM ACCOUNTABLE.
CAR DISPLAYED SIGN DRIVE-TRAIN MALFUNCTION/OIL PRESSURE LOW AND WITHIN 30 SECONDS STOPPED. IT WENT FROM 50 MPH TO ZERO IN 30 SECONDS. I BARELY SURVIVED A MAJOR ACCIDENT OVER A BUSY HIGHWAY (RT 78 EAST BOUND IN NJ). LATER ON BMW SERVICE CENTER REPORTED ENGINE FAILED FOR UNKNOWN REASON. I CAME TO KNOW THERE ARE MULTIPLE COMPLAINT AGAINST BMX X3 2013 SIMILAR MODEL AND MANY DRIVERS LIKE ME BARELY SURVIVED A MAJOR ACCIDENT. BMW IS PLAYING WITH OUR LIVES BY NOT RECALLING THIS MODEL. IT IS CLEARLY A MAJOR MANUFACTURING FAULT IN THIS ENGINE. THERE ARE MULTIPLE LAWSUITS ON BMW BUT I DO NOT HEAR ANY POSITIVE OUTCOME. I CAN NOT BELIEVE NO AUTHORITY IS TAKING ANY ACTION ON BMW FOR MAKING FAULTY CAR LIKE THIS AND NOT HOLDING THEM ACCOUNTABLE.
BOUGHT THIS VEHICLE IN OCTOBER, 2018 (72,685 MILES). IN OCTOBER, 2019, VEHICLE STOPPED WHILE DRIVING, WOULDN'T RESTART OR EVEN GO IN NEUTRAL, MILEAGE WAS ONLY AT 87,482. AUTOBAHN DEALERSHIP IN FT WORTH, TX DIAGNOSED TIMING CHAIN DEFECT WHICH CAUSED ENGINE FAILURE & WE WERE CHARGED $193.67 FOR THE DIAGNOSIS AND QUOTED $14,000 TO REPLACE THE ENGINE. BMW N.AMERICA WOULD NOT HELP US AT ALL ON THIS. I HAVE READ THAT THIS N20 ENGINE HAS FAILED (&TIMING CHAIN) IN HUNDREDS OF THESE CARS. SO THIS CAR IS SITTING IN MY DRIVEWAY, I'M STILL MAKING PAYMENTS & INSURANCE ON THIS BECAUSE WE DON'T HAVE THE FINANCES TO REPLACE THIS ENGINE. ALSO MY DAUGHTER WAS DRIVING THE CAR AT THE TIME & IT COULD HAVE CAUSED A SERIOUS ACCIDENT.
BOUGHT THIS VEHICLE IN OCTOBER, 2018 (72,685 MILES). IN OCTOBER, 2019, VEHICLE STOPPED WHILE DRIVING, WOULDN'T RESTART OR EVEN GO IN NEUTRAL, MILEAGE WAS ONLY AT 87,482. AUTOBAHN DEALERSHIP IN FT WORTH, TX DIAGNOSED TIMING CHAIN DEFECT WHICH CAUSED ENGINE FAILURE & WE WERE CHARGED $193.67 FOR THE DIAGNOSIS AND QUOTED $14,000 TO REPLACE THE ENGINE. BMW N.AMERICA WOULD NOT HELP US AT ALL ON THIS. I HAVE READ THAT THIS N20 ENGINE HAS FAILED (&TIMING CHAIN) IN HUNDREDS OF THESE CARS. SO THIS CAR IS SITTING IN MY DRIVEWAY, I'M STILL MAKING PAYMENTS & INSURANCE ON THIS BECAUSE WE DON'T HAVE THE FINANCES TO REPLACE THIS ENGINE. ALSO MY DAUGHTER WAS DRIVING THE CAR AT THE TIME & IT COULD HAVE CAUSED A SERIOUS ACCIDENT.
I WAS DRIVING ON HIGHWAY 75 S NEAR MONROE, MI. I WAS GOING ABOUT 60 MPH. I RECEIVED A WARNING OIL PRESSURE LOW STOP AS SOON AS POSSIBLE NOTIFICATION FROM MY CAR. I COULD NOT STOP FOR ANOTHER FEW MILES DUE TO HAVING NO WHERE TO STOP IN THE CONSTRUCTION ZONE. MY CAR DIED WHILE PULLING OFF THE NEXT EXIT RAMP. I WAS STRANDED FOR HOURS AND HAD TO HAVE A TOW TRUCK COME GET MY CAR. THE ENGINE WAS DETERMINED TO BE SHOT. THE FAILURE OCCURRED DUE TO THE TIMING CHAIN GUIDE BRAKING INTO MULTIPLE PIECES PLUGGING THE OIL PUMP. THIS WAS CAUSED BY THE ENGINE COMING OUT OF TIME AND CAUSES THE VALVES TO SLAM INTO THE PISTONS. THIS A KNOWN ISSUE WITH THE N20 BMW ENGINE AND IT A SAFETY HAZARD TO ANYONE DRIVING ONE. I PAID OVER $7000 TO REPLACE THE ENGINE OF MY CAR.
MY CAR THAT HAS AROUND 97000 MILES SUDDENLY STOPPED WITH A MESSAGE 'DRIVE TRAIN MALFUNCTIONED'. WHILE SEARCHING ON THE INTERNET THE ENGINE FOR THIS VEHICLE HAD LOT OF ISSUES AND LOT OF PEOPLE EXPERIENCED THE SAME ISSUE. WITH THE NUMBER OF ISSUES THIS ENGINE IS HAVING PRIMARILY DUE TO THE BAD QUALITY, I WOULD LIKE THE MANUFACTURER TO DO A RECALL AND FIX THE ENGINES THAT FAILED.
I WAS DRIVING ON HIGHWAY 75 S NEAR MONROE, MI. I WAS GOING ABOUT 60 MPH. I RECEIVED A WARNING OIL PRESSURE LOW STOP AS SOON AS POSSIBLE NOTIFICATION FROM MY CAR. I COULD NOT STOP FOR ANOTHER FEW MILES DUE TO HAVING NO WHERE TO STOP IN THE CONSTRUCTION ZONE. MY CAR DIED WHILE PULLING OFF THE NEXT EXIT RAMP. I WAS STRANDED FOR HOURS AND HAD TO HAVE A TOW TRUCK COME GET MY CAR. THE ENGINE WAS DETERMINED TO BE SHOT. THE FAILURE OCCURRED DUE TO THE TIMING CHAIN GUIDE BRAKING INTO MULTIPLE PIECES PLUGGING THE OIL PUMP. THIS WAS CAUSED BY THE ENGINE COMING OUT OF TIME AND CAUSES THE VALVES TO SLAM INTO THE PISTONS. THIS A KNOWN ISSUE WITH THE N20 BMW ENGINE AND IT A SAFETY HAZARD TO ANYONE DRIVING ONE. I PAID OVER $7000 TO REPLACE THE ENGINE OF MY CAR.
MY CAR THAT HAS AROUND 97000 MILES SUDDENLY STOPPED WITH A MESSAGE 'DRIVE TRAIN MALFUNCTIONED'. WHILE SEARCHING ON THE INTERNET THE ENGINE FOR THIS VEHICLE HAD LOT OF ISSUES AND LOT OF PEOPLE EXPERIENCED THE SAME ISSUE. WITH THE NUMBER OF ISSUES THIS ENGINE IS HAVING PRIMARILY DUE TO THE BAD QUALITY, I WOULD LIKE THE MANUFACTURER TO DO A RECALL AND FIX THE ENGINES THAT FAILED.
I HAD 86,000 MILES ON MY CAR. ENGINE FAILED WHILE I WAS VACATIONING 700 MILES FROM HOME, STRANDING ME. WARNING :"DRIVE TRAIN MALFUNCTION" LIGHT CAME ON, THOUGH CAR WAS RUNNING PERFECTLY WELL. WHEN "STOP NOW TO PREVENT ENGINE DAMAGE" LIGHT APPEARED, I WAS FORTUNATELY GOING 25 MPH AND WAS ABLE TO COAST INTO A PARKING LOT AND MY CAR NEVER RAN AGAIN. DEALERSHIP DIAGNOSIS WAS "TIMING CHAIN STRETCHED", NEW ENGINE NEEDED. THE $13,000 REPAIR COST WAS ABOUT THE VALUE OF THE CAR, SO I WAS FORCED TO SELL IT FOR $3,000 TO THE FIRST PERSON INTERESTED, SINCE I WAS NOT NEAR THE CAR AND DID NOT WANT TO INVEST IN A NEW ENGINE, SINCE I HAD ALREADY INCURRED THOUSANDS IN REPAIRS WITHIN THE PRIOR YEAR. THIS CAR IS TERRIBLE! I WISH I HAD READ ALL THE TERRIBLE REVIEWS BEFORE I WAS CONNED INTO PURCHASING IT.
I HAD 86,000 MILES ON MY CAR. ENGINE FAILED WHILE I WAS VACATIONING 700 MILES FROM HOME, STRANDING ME. WARNING :"DRIVE TRAIN MALFUNCTION" LIGHT CAME ON, THOUGH CAR WAS RUNNING PERFECTLY WELL. WHEN "STOP NOW TO PREVENT ENGINE DAMAGE" LIGHT APPEARED, I WAS FORTUNATELY GOING 25 MPH AND WAS ABLE TO COAST INTO A PARKING LOT AND MY CAR NEVER RAN AGAIN. DEALERSHIP DIAGNOSIS WAS "TIMING CHAIN STRETCHED", NEW ENGINE NEEDED. THE $13,000 REPAIR COST WAS ABOUT THE VALUE OF THE CAR, SO I WAS FORCED TO SELL IT FOR $3,000 TO THE FIRST PERSON INTERESTED, SINCE I WAS NOT NEAR THE CAR AND DID NOT WANT TO INVEST IN A NEW ENGINE, SINCE I HAD ALREADY INCURRED THOUSANDS IN REPAIRS WITHIN THE PRIOR YEAR. THIS CAR IS TERRIBLE! I WISH I HAD READ ALL THE TERRIBLE REVIEWS BEFORE I WAS CONNED INTO PURCHASING IT.
I WAS DRIVING ON THE HIGHWAY WHEN MANY WARNING MESSAGES STARTED TO APPEAR, CHECK ENGINE, CHECK OIL, BATTERY, CHECK COOLANT AND SOME OTHERS AND IN A RAPID SUCCESSION. CAR BEGAN TO SLOW AND POWERED OFF. I WAS UNABLE TO RESTART MY CAR AND HAD TO HAVE THE CAR TOWED. ENGINE IS COMPLETELY DEAD. QUOTED BETWEEN 20K (BMW) TO 8K (USED SHOP) TO REPAIR. BMW HAS REFUSED TO REPLACE THE DEFECTIVE ENGINE OR PROVIDE ANY ASSISTANCE IN THE MATTER.
I WAS DRIVING ON THE HIGHWAY WHEN MANY WARNING MESSAGES STARTED TO APPEAR, CHECK ENGINE, CHECK OIL, BATTERY, CHECK COOLANT AND SOME OTHERS AND IN A RAPID SUCCESSION. CAR BEGAN TO SLOW AND POWERED OFF. I WAS UNABLE TO RESTART MY CAR AND HAD TO HAVE THE CAR TOWED. ENGINE IS COMPLETELY DEAD. QUOTED BETWEEN 20K (BMW) TO 8K (USED SHOP) TO REPAIR. BMW HAS REFUSED TO REPLACE THE DEFECTIVE ENGINE OR PROVIDE ANY ASSISTANCE IN THE MATTER.
AS I WAS DRIVING ON THE HIGHWAY, I HAD AN ALERT THAT SAID "DRIVE TRAIN MALFUNCTION" AND THE VEHICLE BEGAN TO SLOW DOWN. I QUICKLY HAD TO TAKE THE UPCOMING EXIT. AS I WAS TRYING TO CHANGE GEARS, THE CAR REMAINED IN NEUTRAL AND CONTINUED TO DRIVE SLOW. I WAS ABLE TO SAFELY PULL OVER AND STOP THE CAR. AT THAT POINT, THE VEHICLE DID NOT TURN BACK ON.
AS I WAS DRIVING ON THE HIGHWAY, I HAD AN ALERT THAT SAID "DRIVE TRAIN MALFUNCTION" AND THE VEHICLE BEGAN TO SLOW DOWN. I QUICKLY HAD TO TAKE THE UPCOMING EXIT. AS I WAS TRYING TO CHANGE GEARS, THE CAR REMAINED IN NEUTRAL AND CONTINUED TO DRIVE SLOW. I WAS ABLE TO SAFELY PULL OVER AND STOP THE CAR. AT THAT POINT, THE VEHICLE DID NOT TURN BACK ON.
I AM ON ENGINE NUMBER 3 ON MY 2013 BMW X3. FIRST ENGINE LOCKED UP WHILE REPAIR SHOP WAS INVESTIGATING WHY EGINE LIGHT WAS ON. NO RECALL OR NOTICES AT THAT TIME FOR VEHCLE AND OVER THE 50K MILE WARRANTY. CHEAPEST REPAIR WAS FINDING A USED ENGINE, $8,000 VS $14,000 FOR BMW TO REPAIR. TURNS OUT THIS WAS A HIGHLY NOTED ISSUE WITH N20 CODE. WHILE IN SHOP FOR REPLACEMENT NOTICE COMES FROM BMW FOR EXTENDED MILEAGE SERVICE (NOT A RECALL). AFTER REPAIR I SUBMITTED WARRANTLY PAPERWORK BASED ON LETTER FROM BMW WITH RECEIPTS FROM DEALERSHIP, ONLY TO BE DENIED. 2 YEARS LATER DRIVING DOWN INTERSTATE 85 IN NORTH CAROLINA SUMMER WITH AN INFANT AND 3 YEAR OLD ENGINE STALLED OUT AND LOCKED UP. TOOK TO MECHANIC TO LEARN SAME ISSUE AS BEFORE HAPPENED STILL NO RECALL - BUT THERE WAS A KIT NOT FOR A DIFFERENT TIMING CHAIN! I SPENT $6,000 THIS TIME TO REBUILD AS THE VALUE FOR SCRAPPING WAS MINIMAL, MECHANIC WHICH IS A BMW SPECIALIST WOULD NOT EVEN CONSIDER BUYING FOR SCRAP DUE TO THIS KNOWN ISSUE. HE ALSO REFERRED ME TO THE CLASS-ACTION SUITS OPEN FOR THIS. I HAVE YET TO RECEIVE A DIME FOR THE MFG DEFECT. A KNOWN ISSUE HAS BEEN FOUND, A FIX HAS BEEN RELEASED BUT NO OWNERSHIP OF THE DEFECT BY BMW.
I AM ON ENGINE NUMBER 3 ON MY 2013 BMW X3. FIRST ENGINE LOCKED UP WHILE REPAIR SHOP WAS INVESTIGATING WHY EGINE LIGHT WAS ON. NO RECALL OR NOTICES AT THAT TIME FOR VEHCLE AND OVER THE 50K MILE WARRANTY. CHEAPEST REPAIR WAS FINDING A USED ENGINE, $8,000 VS $14,000 FOR BMW TO REPAIR. TURNS OUT THIS WAS A HIGHLY NOTED ISSUE WITH N20 CODE. WHILE IN SHOP FOR REPLACEMENT NOTICE COMES FROM BMW FOR EXTENDED MILEAGE SERVICE (NOT A RECALL). AFTER REPAIR I SUBMITTED WARRANTLY PAPERWORK BASED ON LETTER FROM BMW WITH RECEIPTS FROM DEALERSHIP, ONLY TO BE DENIED. 2 YEARS LATER DRIVING DOWN INTERSTATE 85 IN NORTH CAROLINA SUMMER WITH AN INFANT AND 3 YEAR OLD ENGINE STALLED OUT AND LOCKED UP. TOOK TO MECHANIC TO LEARN SAME ISSUE AS BEFORE HAPPENED STILL NO RECALL - BUT THERE WAS A KIT NOT FOR A DIFFERENT TIMING CHAIN! I SPENT $6,000 THIS TIME TO REBUILD AS THE VALUE FOR SCRAPPING WAS MINIMAL, MECHANIC WHICH IS A BMW SPECIALIST WOULD NOT EVEN CONSIDER BUYING FOR SCRAP DUE TO THIS KNOWN ISSUE. HE ALSO REFERRED ME TO THE CLASS-ACTION SUITS OPEN FOR THIS. I HAVE YET TO RECEIVE A DIME FOR THE MFG DEFECT. A KNOWN ISSUE HAS BEEN FOUND, A FIX HAS BEEN RELEASED BUT NO OWNERSHIP OF THE DEFECT BY BMW.
MY [XXX] NOW I'M GOING THROUGH SOMETHING VERY DIFFERENT IM BUY A CAR IN THE YEAR 2017 MARCH 20 I SPOKE THE SALE MANAGER REPRESENTATIVE ABOUT THE CAR COMBINATION OF MY CAR HIS NAME IS [XXX] EVERYTHING WAS FINE WELL MY CAR HAS BEEN DAMAGE SINCE 2017 BY THE MECHANIC OF THE G0GGIN BMW TREASURE COAST 4429 S US HWY 1 FT PIERCE FL 34982, TEI 429-8300 ...MY CAR NOW SERIOUS DAMAGE DON'T KNOWI IWAS GOING TO START A MOTOR SO OTHER MECHANIC TELL ME I HAVE TO REPLACE ENGINE I SIGN A 72 MONTH CONTRACT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
MY [XXX] NOW I'M GOING THROUGH SOMETHING VERY DIFFERENT IM BUY A CAR IN THE YEAR 2017 MARCH 20 I SPOKE THE SALE MANAGER REPRESENTATIVE ABOUT THE CAR COMBINATION OF MY CAR HIS NAME IS [XXX] EVERYTHING WAS FINE WELL MY CAR HAS BEEN DAMAGE SINCE 2017 BY THE MECHANIC OF THE G0GGIN BMW TREASURE COAST 4429 S US HWY 1 FT PIERCE FL 34982, TEI 429-8300 ...MY CAR NOW SERIOUS DAMAGE DON'T KNOWI IWAS GOING TO START A MOTOR SO OTHER MECHANIC TELL ME I HAVE TO REPLACE ENGINE I SIGN A 72 MONTH CONTRACT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
WHILE BMW X3 WAS UNDER WARRANTY, WE HAD DRIVETRAIN FAILURE COME ON AND REPEATEDLY TOOK TO BMW SLUGGISH BUT BARELY DRIVEABLE . THE DEALER SERVICE NEVER MADE SUBSTANTIAL REPAIRS UNDER WARRANTY. FINALLY MY WIFE HAD A SHUTDOWN IN THE MIDDLE OF I-90 AND WE INSISTED THEY TAKE A CLOSER LOOK FOR WHICH THEY CHARGED US $3000 JUST OUT OF WARRANTY TO GET IT BACK, CLAIMING THERE WAS A CAM DEFICIENCY. 6 MONTHS LATER, THE X3 HAD A CATASTROPHIC SHUTDOWN AGAIN IN MIDDLE OF I-90 HIGHWAY OUTSIDE ROCKFORD IL. GOING 65 MPH AND NEARLY CREATED AN ACCIDENT. VEHICLE WAS PUSHED TO ROADSIDE AND TOWED TO BMW DEALER . BMW DECLARE IT UNREPAIRABLE AND OUT OF 75,0000 MILE EXTENSION FOR BREAKAGE OF TIMING BELT CHAIN . SERVICE MANAGER ADMITTED TIMING BELT ISSUE WAS EVIDENT DURING THE 75,0000 PERIOD, HOWEVER THE DEALER SERVICE INDICATED THEY ARE NOT ABLE TO WARN CONSUMERS. BMW NOAM CHARGES US $6900 TO REPLACE THE ENGINE. BMWS HANDLING OF A DANGEROUS PROBLEM IS FRAUDULENT AT BEST. THEY HIDE BEHIND PERIPHERAL PROBLEMS TO ADDRESS THE BIG PROBLEM THAT CAUSES CATASTROPHIC ENGINE FAILURE SO AS MANY 2013 X3 MODELS MAY AGE PAST THE 75,0000 TIMING BELT CHAIN LIMIT AND THEY WON'T BE RESPONSIBLE FOR 100% OF THE ENGINE REPLACEMENT. THEY ARE CREATING A GREAT RISK TO PUBLIC SAFETY.
WHILE BMW X3 WAS UNDER WARRANTY, WE HAD DRIVETRAIN FAILURE COME ON AND REPEATEDLY TOOK TO BMW SLUGGISH BUT BARELY DRIVEABLE . THE DEALER SERVICE NEVER MADE SUBSTANTIAL REPAIRS UNDER WARRANTY. FINALLY MY WIFE HAD A SHUTDOWN IN THE MIDDLE OF I-90 AND WE INSISTED THEY TAKE A CLOSER LOOK FOR WHICH THEY CHARGED US $3000 JUST OUT OF WARRANTY TO GET IT BACK, CLAIMING THERE WAS A CAM DEFICIENCY. 6 MONTHS LATER, THE X3 HAD A CATASTROPHIC SHUTDOWN AGAIN IN MIDDLE OF I-90 HIGHWAY OUTSIDE ROCKFORD IL. GOING 65 MPH AND NEARLY CREATED AN ACCIDENT. VEHICLE WAS PUSHED TO ROADSIDE AND TOWED TO BMW DEALER . BMW DECLARE IT UNREPAIRABLE AND OUT OF 75,0000 MILE EXTENSION FOR BREAKAGE OF TIMING BELT CHAIN . SERVICE MANAGER ADMITTED TIMING BELT ISSUE WAS EVIDENT DURING THE 75,0000 PERIOD, HOWEVER THE DEALER SERVICE INDICATED THEY ARE NOT ABLE TO WARN CONSUMERS. BMW NOAM CHARGES US $6900 TO REPLACE THE ENGINE. BMWS HANDLING OF A DANGEROUS PROBLEM IS FRAUDULENT AT BEST. THEY HIDE BEHIND PERIPHERAL PROBLEMS TO ADDRESS THE BIG PROBLEM THAT CAUSES CATASTROPHIC ENGINE FAILURE SO AS MANY 2013 X3 MODELS MAY AGE PAST THE 75,0000 TIMING BELT CHAIN LIMIT AND THEY WON'T BE RESPONSIBLE FOR 100% OF THE ENGINE REPLACEMENT. THEY ARE CREATING A GREAT RISK TO PUBLIC SAFETY.
ON SEPTEMBER 1, 2019, WE ([XXX]) WERE TRAVELING SOUTHWEST ON FM2322 (PACE BEND ROAD), WHICH IS WELL TRAVELLED, AT APPROXIMATELY 55 MILES PER HOUR IN OUR 2013 BMW X3. THE ENGINE LOST POWER AND POWER STEERING BUT WE WERE ABLE TO COAST TO THE SHOULDER OF THE ROAD. THIS ROAD (FM2322) LEADS TO LAKE TRAVIS AND WAS WELL TRAVELED, IT BEING ON A HOT WEEKEND DAY. AT THE TIME OF THIS INCIDENT, BMW KNEW THAT THE BMW X3'S N20 ENGINE (SEE MULTIPLE CLASS ACTION LAWSUITS STARTING IN 2017) WAS PRONE TO SUFFER CATASTROPHIC ENGINE FAILURE DUE TO FAULTY MATERIALS USED TO MANUFACTURE THE BMW'S X3 N20 ENGINE. TO MY KNOWLEDGE WE DID NOT RECEIVE A NOTICE OR RECALL FOR THE CORRECTION OF THE N20 ENGINE DEFECTS. REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
ON SEPTEMBER 1, 2019, WE ([XXX]) WERE TRAVELING SOUTHWEST ON FM2322 (PACE BEND ROAD), WHICH IS WELL TRAVELLED, AT APPROXIMATELY 55 MILES PER HOUR IN OUR 2013 BMW X3. THE ENGINE LOST POWER AND POWER STEERING BUT WE WERE ABLE TO COAST TO THE SHOULDER OF THE ROAD. THIS ROAD (FM2322) LEADS TO LAKE TRAVIS AND WAS WELL TRAVELED, IT BEING ON A HOT WEEKEND DAY. AT THE TIME OF THIS INCIDENT, BMW KNEW THAT THE BMW X3'S N20 ENGINE (SEE MULTIPLE CLASS ACTION LAWSUITS STARTING IN 2017) WAS PRONE TO SUFFER CATASTROPHIC ENGINE FAILURE DUE TO FAULTY MATERIALS USED TO MANUFACTURE THE BMW'S X3 N20 ENGINE. TO MY KNOWLEDGE WE DID NOT RECEIVE A NOTICE OR RECALL FOR THE CORRECTION OF THE N20 ENGINE DEFECTS. REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
I WAS DRIVING MY 2013 BMW X3 ON I-280 FREEWAY SOUTHBOUND AROUND 11AM 6/10/2020, ALL OF SUDDEN MY CAR SHOWS BATTERY DISCHARGE RESULTED IN LOST OF POWER,WHEN THE SUV WAS AT 104,000 MILES. WITHIN 30 SECONDS, THE DRIVETRAIN MALFUNCTION WARNING ENGAGED. THE CAR BEGAN SHUTTING DOWN WHILE THEY WERE DRIVING ON THE FREEWAY. I WAS ABLE TO SAFELY NAVIGATE ACROSS TWO LANES OF MERGING TRAFFIC TO GET OFF THE ROAD BEFORE THE ENGINE DIED. THE SITUATION COULD HAVE GONE VERY DIFFERENTLY WITH DISASTROUS RESULTS, SO I QUICKLY MANEUVERED THE VEHICLE AND PULLED OVER ON THE EMERGENCY PARKING LINE ON THE FREEWAY
I WAS DRIVING MY 2013 BMW X3 ON I-280 FREEWAY SOUTHBOUND AROUND 11AM 6/10/2020, ALL OF SUDDEN MY CAR SHOWS BATTERY DISCHARGE RESULTED IN LOST OF POWER,WHEN THE SUV WAS AT 104,000 MILES. WITHIN 30 SECONDS, THE DRIVETRAIN MALFUNCTION WARNING ENGAGED. THE CAR BEGAN SHUTTING DOWN WHILE THEY WERE DRIVING ON THE FREEWAY. I WAS ABLE TO SAFELY NAVIGATE ACROSS TWO LANES OF MERGING TRAFFIC TO GET OFF THE ROAD BEFORE THE ENGINE DIED. THE SITUATION COULD HAVE GONE VERY DIFFERENTLY WITH DISASTROUS RESULTS, SO I QUICKLY MANEUVERED THE VEHICLE AND PULLED OVER ON THE EMERGENCY PARKING LINE ON THE FREEWAY
ON 6/23/20, AT APPROX., 6:15 AM, MY 2013 BMW X3 VEHICLE (APPROX. 68,000 MILES) LOST ENGINE POWER AS I WAS ATTEMPTING TO PULL OUT FROM A BUSY AND CONGESTED N/B 215 FREEWAY (NEAR THE W/B 10 FREEWAY EXCHANGE) IN COLTON, CALIFORNIA. PRIOR TO LOSING ENGINE POWER, AND AT ABOUT LESS THAN ONE MINUTES BEFORE, MY VEHICLE'S LOW OIL LIGHT SENSOR HAD COME ON, THEN QUICKLY CHANGED TO A DRIVETRAIN MALFUNCTION SENSOR -- WARNING ME TO DRIVE MODERATELY, BUT THAT WAS MEANINGLESS BECAUSE MY VEHICLE HAD ALREADY BEGAN TO LOSE ENGINE POWER. I SLID TO A SLOW STOP INTO THE EMERGENCY LANE OF THE FREEWAY AFTER CUTTING OFF NUMEROUS VEHICLES BEHIND ME IN AN EFFORT TO MAKE IT OFF THE FREEWAY.
ON 6/23/20, AT APPROX., 6:15 AM, MY 2013 BMW X3 VEHICLE (APPROX. 68,000 MILES) LOST ENGINE POWER AS I WAS ATTEMPTING TO PULL OUT FROM A BUSY AND CONGESTED N/B 215 FREEWAY (NEAR THE W/B 10 FREEWAY EXCHANGE) IN COLTON, CALIFORNIA. PRIOR TO LOSING ENGINE POWER, AND AT ABOUT LESS THAN ONE MINUTES BEFORE, MY VEHICLE'S LOW OIL LIGHT SENSOR HAD COME ON, THEN QUICKLY CHANGED TO A DRIVETRAIN MALFUNCTION SENSOR -- WARNING ME TO DRIVE MODERATELY, BUT THAT WAS MEANINGLESS BECAUSE MY VEHICLE HAD ALREADY BEGAN TO LOSE ENGINE POWER. I SLID TO A SLOW STOP INTO THE EMERGENCY LANE OF THE FREEWAY AFTER CUTTING OFF NUMEROUS VEHICLES BEHIND ME IN AN EFFORT TO MAKE IT OFF THE FREEWAY.
TL* THE CONTACT OWNS A 2013 BMW X3. THE CONTACT STATED THAT WHEN HIS WIFE ARRIVED HOME, THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT HIS WIFE ATTEMPTED TO START THE VEHICLE HOWEVER, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO PACIFIC BMW (800 S. BRAND BLVD, GLENDALE, CA 91204, 8182-46-5600) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TIMING BELT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 91,450.
TL* THE CONTACT OWNS A 2013 BMW X3. THE CONTACT STATED THAT WHEN HIS WIFE ARRIVED HOME, THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT HIS WIFE ATTEMPTED TO START THE VEHICLE HOWEVER, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO PACIFIC BMW (800 S. BRAND BLVD, GLENDALE, CA 91204, 8182-46-5600) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TIMING BELT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 91,450.
I WAS DRIVING DOWN THE ROAD AND MY VEHICLE WENT INTO LIMP MODE. THE MALFUNCTION TRANS LIGHT CAME ON. I TOOK IT TO THE DEALERSHIP FOR DIAGNOSTICS AND WAS TOLD I HAD A OIL LEAK AND THE AIR TUBE NEEDED TO BE REPLACED AS WELL AS THE PROGRAMMING UPDATE. THE NEXT DAY BMW SERVICE ADVISOR, [XXX] CALLED TO TELL ME MY TIMING CHAIN NEED TO BE REPLACED AND IT WOULD COST OVER 7000$. I DON'T KNOW WHAT TO DO. HE GAVE ME HIS ADVICE OR TWO OPTIONS I HAD, I COULD PAY FOR THE COST OF REPAIRS AND HAVE A VEHICLE OR JUST FIX WHAT WAS DISCUSSED AND TRY TO SELL MY VEHICLE TO SOMEONE ELSE. I ASKED HIM TO HELP ME AND PUT ME INTO ANOTHER VEHICLE, HE SAID OH NO WE CAN'T DO THAT. I ASKED WHY, IT'S YOUR CAR YOU SOLD IT TO ME. [XXX] TOLD ME BMW KNOWS WHAT IS WRONG WITH THE CAR YOU WON'T GET ANYTHING FOR IT, YET HE WANTED ME TO SELL IT TO ANOTHER FAMILY AND ENDANGER THEIR LIVES. I WASN'T GOING TO HEAR FROM HIM AGAIN, VERY UNPROFESSIONAL. IT MADE ME SICK. I CALLED AND SPOKE WITH CUSTOMER RELATIONS A WOMAN BY THE NAME OF [XXX] AND WAS TOLD AFTER 4 DAYS OF INVESTIGATION, THERE'S NOTHING THEY CAN DO FOR ME. I TOLD THEM THEY COULD HAVE THE VEHICLE, I'M NOT PAYING FOR THEIR MANUFACTURE DEFECT. SOMETHING NEEDS TO BE DONE. BMW IS ENDANGERING LIVES BY ALLOWING CONSUMERS TO PURCHASE VEHICLES WITH KNOWN DEFECTS. I WOULD HAVE NEVER PURCHASED MY 2013 BMW X3 28I IN MARCH 2017 IF I HAD KNOWN I WOULD HAVE PROBLEMS @ 80,000 MILES. THIS IS CRAZY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
ENGINE SEIZED AT ONLY 58K MILES RIGHT AT THE AIRPORT, WOULD NOT START AGAIN. IT WAS LATER TOWED TO THE DEALER AND A NEW ENGINE WAS REPLACED. 6 MONTHS LATER AT 61K MILES, HUGE PLUMES OF WHITE SMOKES IS COMING OUT OF THE EXHAUST. DROVE TO THE DEALER AGAIN AND WAS INFORMED THAT THE TURBOCHARGER IS BROKEN. *TR
I WAS DRIVING DOWN THE ROAD AND MY VEHICLE WENT INTO LIMP MODE. THE MALFUNCTION TRANS LIGHT CAME ON. I TOOK IT TO THE DEALERSHIP FOR DIAGNOSTICS AND WAS TOLD I HAD A OIL LEAK AND THE AIR TUBE NEEDED TO BE REPLACED AS WELL AS THE PROGRAMMING UPDATE. THE NEXT DAY BMW SERVICE ADVISOR, [XXX] CALLED TO TELL ME MY TIMING CHAIN NEED TO BE REPLACED AND IT WOULD COST OVER 7000$. I DON'T KNOW WHAT TO DO. HE GAVE ME HIS ADVICE OR TWO OPTIONS I HAD, I COULD PAY FOR THE COST OF REPAIRS AND HAVE A VEHICLE OR JUST FIX WHAT WAS DISCUSSED AND TRY TO SELL MY VEHICLE TO SOMEONE ELSE. I ASKED HIM TO HELP ME AND PUT ME INTO ANOTHER VEHICLE, HE SAID OH NO WE CAN'T DO THAT. I ASKED WHY, IT'S YOUR CAR YOU SOLD IT TO ME. [XXX] TOLD ME BMW KNOWS WHAT IS WRONG WITH THE CAR YOU WON'T GET ANYTHING FOR IT, YET HE WANTED ME TO SELL IT TO ANOTHER FAMILY AND ENDANGER THEIR LIVES. I WASN'T GOING TO HEAR FROM HIM AGAIN, VERY UNPROFESSIONAL. IT MADE ME SICK. I CALLED AND SPOKE WITH CUSTOMER RELATIONS A WOMAN BY THE NAME OF [XXX] AND WAS TOLD AFTER 4 DAYS OF INVESTIGATION, THERE'S NOTHING THEY CAN DO FOR ME. I TOLD THEM THEY COULD HAVE THE VEHICLE, I'M NOT PAYING FOR THEIR MANUFACTURE DEFECT. SOMETHING NEEDS TO BE DONE. BMW IS ENDANGERING LIVES BY ALLOWING CONSUMERS TO PURCHASE VEHICLES WITH KNOWN DEFECTS. I WOULD HAVE NEVER PURCHASED MY 2013 BMW X3 28I IN MARCH 2017 IF I HAD KNOWN I WOULD HAVE PROBLEMS @ 80,000 MILES. THIS IS CRAZY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
ENGINE SEIZED AT ONLY 58K MILES RIGHT AT THE AIRPORT, WOULD NOT START AGAIN. IT WAS LATER TOWED TO THE DEALER AND A NEW ENGINE WAS REPLACED. 6 MONTHS LATER AT 61K MILES, HUGE PLUMES OF WHITE SMOKES IS COMING OUT OF THE EXHAUST. DROVE TO THE DEALER AGAIN AND WAS INFORMED THAT THE TURBOCHARGER IS BROKEN. *TR
TIMING-CHAIN BREAK DUE TO TIMING GUARD WHICH IS MADE FOR A PLASTIC BREAK AND ENGINE FAILURE, ITS A MAJOR ISSUE WITH BMW N20 ENGINE, THEY UPGRADE THE EFFECTED PART IN 2015 TO FIX IT BUT CARS THAT HAVE THESE N20 MODEL EARLIER GETTING THIS FAILURE AND BMW NOT TAKE OWNERSHIP IF ITS AFTER 7 YEARS OR 70000 MILES. *TR
TIMING-CHAIN BREAK DUE TO TIMING GUARD WHICH IS MADE FOR A PLASTIC BREAK AND ENGINE FAILURE, ITS A MAJOR ISSUE WITH BMW N20 ENGINE, THEY UPGRADE THE EFFECTED PART IN 2015 TO FIX IT BUT CARS THAT HAVE THESE N20 MODEL EARLIER GETTING THIS FAILURE AND BMW NOT TAKE OWNERSHIP IF ITS AFTER 7 YEARS OR 70000 MILES. *TR
ON 11/12/2019, ON MY WAY TO WORK DRIVING AT 40-44 MPH ON CITY ROAD, THE ACCELERATION SUDDENLY DROPPED, A SCREEN MESSAGE READ, "INCREASED ENGINE PRESSURE," AND ADVISED ME TO, "STOP ENGINE IMMEDIATELY," WHICH I HAD NO CHANCE TO DO BECAUSE THE SUV CAME TO A COMPLETE HALT. THANKFULLY I WAS ABLE TO TURN INTO THE DRIVEWAY OF A BUSINESS, BUT UNABLE TO PARK. THE CAR TURNED ITSELF OFF AND "LOCKED." A BMW DEALERSHIP SERVICE DIAGNOSED THE SUV'S TIME-CHAIN NEEDED REPLACEMENT (MILEAGE WAS 95515. BMW STATED THAT THE WARRANTY FOR THIS MODEL'S TIME-CHAIN WAS 7 YEARS/70,000 MILES. IN REPLACING THE TIME-CHAIN, THE MOTOR WAS RUINED WITH METAL SHAVINGS. COMPLAINTS LISTED AT HTTPS://DRIVING-TESTS.ORG/VIN-DECODER/ REPORT CONSUMERS WHO HAVE HAD SIMILAR BAD EXPERIENCE WITH THE TIMING CHAIN AT ABOUT 100,000 MILES. I PURCHASED THE BMW USED WITH 95899 MILES AND DROVE IT FEWER THAN 3,000 MILES BEFORE THE TIMING CHAIN AND ENGINE WERE RUINED. BMW NORTH AMERICA, LLC, DOES NOT WANT TO HELP CUSTOMERS WITH THE BAD TIMING CHAIN ISSUE. THE DEALER FROM WHOM I PURCHASED THE USED BMW IS BENZ & BEEMER IN SCOTTSDALE, AZ, WHOM ORIGINALLY BELIEVED THAT THE TIMING CHAIN HAD "LIFETIME WARRANTY," BUT BMW SCOTTSDALE CORRECTED THEM. BENZ & BEEMER REFUSES TO NOW REPLACE THE BMW'S MOTOR AT THEIR EXPENSE, OF COURSE. ESSENTIALLY, THE BMW SUV IS AN EXPENSIVE VEHICLE, EVEN AS USED, TO NOT HAVE A "LIFETIME WARRANTY" ON THE TIMING CHAIN. IN ADDITION, THE FAULTY TIMING CHAIN POSES A GREAT ACCIDENT RISK, IF NOT DEATH, TO THE DRIVER BECAUSE THE VEHICLE HALTS TO A COMPLETE STOP, WHICH MAKES IT DIFFICULT FOR THE DRIVER TO MOVE TO SAFETY, DIRE IF THE DRIVER IS IN THE FREEWAY TRAFFIC. IF THE MANUFACTURER CANNOT CHANGE THE WARRANTY ON THE TIMING CHAIN, THEN YOU MUST MAKE A RECOMMENDATION TO PUT THIS VEHICLE OUT OF SERVICE BEGINNING AT 90,000 MILES. DIAGNOSE AT BMW SCOTTS 480-538-3991. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
ON 11/12/2019, ON MY WAY TO WORK DRIVING AT 40-44 MPH ON CITY ROAD, THE ACCELERATION SUDDENLY DROPPED, A SCREEN MESSAGE READ, "INCREASED ENGINE PRESSURE," AND ADVISED ME TO, "STOP ENGINE IMMEDIATELY," WHICH I HAD NO CHANCE TO DO BECAUSE THE SUV CAME TO A COMPLETE HALT. THANKFULLY I WAS ABLE TO TURN INTO THE DRIVEWAY OF A BUSINESS, BUT UNABLE TO PARK. THE CAR TURNED ITSELF OFF AND "LOCKED." A BMW DEALERSHIP SERVICE DIAGNOSED THE SUV'S TIME-CHAIN NEEDED REPLACEMENT (MILEAGE WAS 95515. BMW STATED THAT THE WARRANTY FOR THIS MODEL'S TIME-CHAIN WAS 7 YEARS/70,000 MILES. IN REPLACING THE TIME-CHAIN, THE MOTOR WAS RUINED WITH METAL SHAVINGS. COMPLAINTS LISTED AT HTTPS://DRIVING-TESTS.ORG/VIN-DECODER/ REPORT CONSUMERS WHO HAVE HAD SIMILAR BAD EXPERIENCE WITH THE TIMING CHAIN AT ABOUT 100,000 MILES. I PURCHASED THE BMW USED WITH 95899 MILES AND DROVE IT FEWER THAN 3,000 MILES BEFORE THE TIMING CHAIN AND ENGINE WERE RUINED. BMW NORTH AMERICA, LLC, DOES NOT WANT TO HELP CUSTOMERS WITH THE BAD TIMING CHAIN ISSUE. THE DEALER FROM WHOM I PURCHASED THE USED BMW IS BENZ & BEEMER IN SCOTTSDALE, AZ, WHOM ORIGINALLY BELIEVED THAT THE TIMING CHAIN HAD "LIFETIME WARRANTY," BUT BMW SCOTTSDALE CORRECTED THEM. BENZ & BEEMER REFUSES TO NOW REPLACE THE BMW'S MOTOR AT THEIR EXPENSE, OF COURSE. ESSENTIALLY, THE BMW SUV IS AN EXPENSIVE VEHICLE, EVEN AS USED, TO NOT HAVE A "LIFETIME WARRANTY" ON THE TIMING CHAIN. IN ADDITION, THE FAULTY TIMING CHAIN POSES A GREAT ACCIDENT RISK, IF NOT DEATH, TO THE DRIVER BECAUSE THE VEHICLE HALTS TO A COMPLETE STOP, WHICH MAKES IT DIFFICULT FOR THE DRIVER TO MOVE TO SAFETY, DIRE IF THE DRIVER IS IN THE FREEWAY TRAFFIC. IF THE MANUFACTURER CANNOT CHANGE THE WARRANTY ON THE TIMING CHAIN, THEN YOU MUST MAKE A RECOMMENDATION TO PUT THIS VEHICLE OUT OF SERVICE BEGINNING AT 90,000 MILES. DIAGNOSE AT BMW SCOTTS 480-538-3991. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
THE NIGHT OF 11/9/2019, I WAS DRIVING MY 2013 BMW X3 WHEN MY ENGINE PRESSURE LOW LIGHT CAME ON THEN FOLLOWED BY DRIVE TRAIN MALFUNCTION LIGHTS AND INSTANTLY MY SUV DIED/LOST ALL POWER AND I HAD TO DANGEROUSLY PULL TO THE SHOULDER OF THE ROAD WHILE AVOIDING OTHER CARS. THIS IS EXTREMELY UPSETTING SINCE MY LITTLE ONES WERE IN THE CAR WITH ME AND WE WERE ON THE FREEWAY A FEW MINUTES EARLIER. THE SUV LOCKED UP AND WAS UNABLE TO START BACK UP. I HAD THE SUV TOWED TO THE BMW SERVICE DEPARTMENT, THEY FOUND THE TIMING CHAIN GUIDE (MADE OF PLASTIC) HAD BROKEN AND THE BROKEN PIECES BLOCK THE OIL PUMP. IT TOOK OUT THE OIL PUMP AND STARVED THE ENGINE OF OIL AND NOW I HAVE A DEAD ENGINE. MY SUV HAVE ONLY 75K MILES ON IT WAS REGULARLY MAINTAINED BY BMW SERVICE DEPARTMENT. I WAS QUOTED $17,437.02 TO HAVE THE ENGINE REPLACED. BMW SERVICE DEPT CONTACTED BMW AMERICA TO FILE A CLAIM AND GET THE REPAIRS COVERED. BMW REFUSED THE CLAIM STATING THAT IT WAS PAST THEIR 7 YEARS /70K MILES TIMING CHAIN WARRANTY. I HAD PURCHASE THE BMW PLATINUM EXTENDED WARRANTY THAT COVERS 7 YEARS/ 100K MILES, BUT IT EXPIRED 2 MONTHS AFTER THIS INCIDENT. IT'S A DEFECTIVE TIMING CHAIN/BRACKET THAT CAN RESULT TO TOTAL ENGINE DAMAGE. BMW NEEDS TO BE HELD ACCOUNTABLE AND SHOULD HAVE AT LEAST HAVE A MINIMUM OF 10 YEARS/ 150K MILES WARRANTY OR ISSUE A RECALL. PEOPLE CAN LOSE THEIR LIFE WHEN THE ENGINE SHUTS DOWN AND THE CAR LOSE POWER. AFTER RESEARCHING ONLINE FOR BMW N20 TIMING CHAIN FAILURE, IT IS QUITE COMMON ON THE N20 AND THE N26 ENGINES. BMW KNOWS THIS AND ARE REFUSING TO BE RESPONSIBLE FOR THE DEFECTIVE PARTS.FOR THE SAFETY OF DRIVERS, PLEASE HAVE BMW NORTH AMERICA HELD RESPONSIBLE. ALSO, ITS NOT FAIR FOR THE CUSTOMERS TO BE LIABLE FOR REPAIRS DUE TO THE DEFECTIVE PARTS. THE COST TO REPLACE THE ENGINE IS ENOUGH TO PURCHASE A NEW CARS. THAT'S LUDICROUS AND TOTALLY UNACCEPTABLE! *TR
THE NIGHT OF 11/9/2019, I WAS DRIVING MY 2013 BMW X3 WHEN MY ENGINE PRESSURE LOW LIGHT CAME ON THEN FOLLOWED BY DRIVE TRAIN MALFUNCTION LIGHTS AND INSTANTLY MY SUV DIED/LOST ALL POWER AND I HAD TO DANGEROUSLY PULL TO THE SHOULDER OF THE ROAD WHILE AVOIDING OTHER CARS. THIS IS EXTREMELY UPSETTING SINCE MY LITTLE ONES WERE IN THE CAR WITH ME AND WE WERE ON THE FREEWAY A FEW MINUTES EARLIER. THE SUV LOCKED UP AND WAS UNABLE TO START BACK UP. I HAD THE SUV TOWED TO THE BMW SERVICE DEPARTMENT, THEY FOUND THE TIMING CHAIN GUIDE (MADE OF PLASTIC) HAD BROKEN AND THE BROKEN PIECES BLOCK THE OIL PUMP. IT TOOK OUT THE OIL PUMP AND STARVED THE ENGINE OF OIL AND NOW I HAVE A DEAD ENGINE. MY SUV HAVE ONLY 75K MILES ON IT WAS REGULARLY MAINTAINED BY BMW SERVICE DEPARTMENT. I WAS QUOTED $17,437.02 TO HAVE THE ENGINE REPLACED. BMW SERVICE DEPT CONTACTED BMW AMERICA TO FILE A CLAIM AND GET THE REPAIRS COVERED. BMW REFUSED THE CLAIM STATING THAT IT WAS PAST THEIR 7 YEARS /70K MILES TIMING CHAIN WARRANTY. I HAD PURCHASE THE BMW PLATINUM EXTENDED WARRANTY THAT COVERS 7 YEARS/ 100K MILES, BUT IT EXPIRED 2 MONTHS AFTER THIS INCIDENT. IT'S A DEFECTIVE TIMING CHAIN/BRACKET THAT CAN RESULT TO TOTAL ENGINE DAMAGE. BMW NEEDS TO BE HELD ACCOUNTABLE AND SHOULD HAVE AT LEAST HAVE A MINIMUM OF 10 YEARS/ 150K MILES WARRANTY OR ISSUE A RECALL. PEOPLE CAN LOSE THEIR LIFE WHEN THE ENGINE SHUTS DOWN AND THE CAR LOSE POWER. AFTER RESEARCHING ONLINE FOR BMW N20 TIMING CHAIN FAILURE, IT IS QUITE COMMON ON THE N20 AND THE N26 ENGINES. BMW KNOWS THIS AND ARE REFUSING TO BE RESPONSIBLE FOR THE DEFECTIVE PARTS.FOR THE SAFETY OF DRIVERS, PLEASE HAVE BMW NORTH AMERICA HELD RESPONSIBLE. ALSO, ITS NOT FAIR FOR THE CUSTOMERS TO BE LIABLE FOR REPAIRS DUE TO THE DEFECTIVE PARTS. THE COST TO REPLACE THE ENGINE IS ENOUGH TO PURCHASE A NEW CARS. THAT'S LUDICROUS AND TOTALLY UNACCEPTABLE! *TR
MY 2013 BMW X3 SHOWED A LOW OIL PRESSURE WARNING ON THE DISPLAY. STOPPED THE CAR, AND HAD IT TOWED TO THE DEALER. THE DEALER SAID THE TIMING CHAIN NEEDED TO BE REPLACED AND IT WAS A KNOWN ISSUE WITH THE N20 ENGINE. THE COST TO REPLACE IS CLOSE TO $6000. THE TIMING CHAIN IS NOT PART OF THE MAINTENANCE OF THE VEHICLE AND IT NOT SUPPOSE TO FAIL. THE DEALER TOLD ME TO CALL BMW NORTH AMERICA FOR ASSISTANCE TO REPLACE SINCE THE PROBLEM IS DUE TO A DESIGN DEFECT AND NOT A MAINTENANCE ISSUE. I CALLED AND AFTER 2 WEEKS BMW NORTH AMERICA GOT IN TOUCH WITH ME AND TOLD ME THEY ARE NOT GOING TO HELP ME OUT, NOT EVEN PARTIALLY. I CANNOT DRIVE OR SELL THE VEHICLE WITHOUT THE REPAIR BECAUSE THE ENGINE WILL EVENTUALLY FAIL WHICH COULD POTENTIALLY CAUSE SOMEONE TO GET INJURED IN AN AUTOMOBILE ACCIDENT IF THE FAILURE OCCURS WHEN DRIVING IN TRAFFIC. *TR
MY 2013 BMW X3 SHOWED A LOW OIL PRESSURE WARNING ON THE DISPLAY. STOPPED THE CAR, AND HAD IT TOWED TO THE DEALER. THE DEALER SAID THE TIMING CHAIN NEEDED TO BE REPLACED AND IT WAS A KNOWN ISSUE WITH THE N20 ENGINE. THE COST TO REPLACE IS CLOSE TO $6000. THE TIMING CHAIN IS NOT PART OF THE MAINTENANCE OF THE VEHICLE AND IT NOT SUPPOSE TO FAIL. THE DEALER TOLD ME TO CALL BMW NORTH AMERICA FOR ASSISTANCE TO REPLACE SINCE THE PROBLEM IS DUE TO A DESIGN DEFECT AND NOT A MAINTENANCE ISSUE. I CALLED AND AFTER 2 WEEKS BMW NORTH AMERICA GOT IN TOUCH WITH ME AND TOLD ME THEY ARE NOT GOING TO HELP ME OUT, NOT EVEN PARTIALLY. I CANNOT DRIVE OR SELL THE VEHICLE WITHOUT THE REPAIR BECAUSE THE ENGINE WILL EVENTUALLY FAIL WHICH COULD POTENTIALLY CAUSE SOMEONE TO GET INJURED IN AN AUTOMOBILE ACCIDENT IF THE FAILURE OCCURS WHEN DRIVING IN TRAFFIC. *TR
TL* THE CONTACT OWNS A 2013 BMW X3. THE CONTACT STATED WHILE DRIVING 40 MPH AND APPROACHING A TRAFFIC LIGHT, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO INDEPENDENT MECHANIC, WHERE SHE WAS INFORMED THE TIMING CHAIN NEEDED TO BE REPLACED. THE CONTACT CALLED COGGIN BMW OF TREASURE COAST IN FT. PIERCE LOCATED AT 4429 US-1, FORT PIERCE, FL 34982, (772) 742-5582, AND NOTIFIED THE DEALER OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. *LN *TR
TL* THE CONTACT OWNS A 2013 BMW X3. THE CONTACT STATED WHILE DRIVING 40 MPH AND APPROACHING A TRAFFIC LIGHT, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO INDEPENDENT MECHANIC, WHERE SHE WAS INFORMED THE TIMING CHAIN NEEDED TO BE REPLACED. THE CONTACT CALLED COGGIN BMW OF TREASURE COAST IN FT. PIERCE LOCATED AT 4429 US-1, FORT PIERCE, FL 34982, (772) 742-5582, AND NOTIFIED THE DEALER OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. *LN *TR
TL* THE CONTACT OWNS A 2013 BMW X3. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITH THE TRANSMISSION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS RESTARTED FOR A FEW MINUTES BUT STALLED AGAIN. THE CONTACT STATED THAT THE VEHICLE WAS PUSHED TO A SERVICE STATION AND LATER TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TIMING CHAIN NEEDED TO REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED COGGIN BMW OF TREASURE COAST IN FT. PIERCE LOCATED AT 4429 US-1, FORT PIERCE, FL 34982, (772) 742-5582 AND WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED TO TAKE THE VEHICLE TO A DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. *LN CONSUMER HAS 2 DIAGNOSTIC TESTING DONE WITHIN FEW DAYS OF EACH OTHER. CONSUMER HAS A 10 YEARS 120,000 MILES LIMITED WARRANTY WHICH COVERS TIMING CHAIN AND OIL PUMP CHAIN.*JB
TL* THE CONTACT OWNS A 2013 BMW X3. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITH THE TRANSMISSION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS RESTARTED FOR A FEW MINUTES BUT STALLED AGAIN. THE CONTACT STATED THAT THE VEHICLE WAS PUSHED TO A SERVICE STATION AND LATER TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TIMING CHAIN NEEDED TO REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED COGGIN BMW OF TREASURE COAST IN FT. PIERCE LOCATED AT 4429 US-1, FORT PIERCE, FL 34982, (772) 742-5582 AND WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED TO TAKE THE VEHICLE TO A DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. *LN CONSUMER HAS 2 DIAGNOSTIC TESTING DONE WITHIN FEW DAYS OF EACH OTHER. CONSUMER HAS A 10 YEARS 120,000 MILES LIMITED WARRANTY WHICH COVERS TIMING CHAIN AND OIL PUMP CHAIN.*JB
MY TIMING CHAIN CAUSED MY ENGINE TO FAIL AT 90,000 MILES AND BMW WOULD NOT COVER THE COST EVEN THOUGH THEY INCREASED THE WARRANTY TO 70,000 MILES, I THEN HAD A USED ENGINE WITH 40,000 MILES ON IT AND 120,000 MILES LATER THAT TIMING CHAIN BROKE AND RUIN THE ENGINE. I STILL OWE $10,000 ON AN $8,000 VEHICLE WITH BMW WANTING $12,000 TO REPLACE THE ENGINE. THE FIRST TIME I WAS ON THE FREEWAY CLOSE TO HOLE AND THE DRIVE TRAIN MALFUNCTION LIGHT CAME ON THE I PULLED OVER. THE SECOND TIME THE ENGINE WENT OUT I WAS OVER 2 HOURS FROM HOME AND HAD TO HAVE IT TOWED TO A DIFFERENT DEALERSHIP. *TR
MY TIMING CHAIN CAUSED MY ENGINE TO FAIL AT 90,000 MILES AND BMW WOULD NOT COVER THE COST EVEN THOUGH THEY INCREASED THE WARRANTY TO 70,000 MILES, I THEN HAD A USED ENGINE WITH 40,000 MILES ON IT AND 120,000 MILES LATER THAT TIMING CHAIN BROKE AND RUIN THE ENGINE. I STILL OWE $10,000 ON AN $8,000 VEHICLE WITH BMW WANTING $12,000 TO REPLACE THE ENGINE. THE FIRST TIME I WAS ON THE FREEWAY CLOSE TO HOLE AND THE DRIVE TRAIN MALFUNCTION LIGHT CAME ON THE I PULLED OVER. THE SECOND TIME THE ENGINE WENT OUT I WAS OVER 2 HOURS FROM HOME AND HAD TO HAVE IT TOWED TO A DIFFERENT DEALERSHIP. *TR
I WAS DRIVING ON THE FREEWAY. I RECEIVED AN ERROR MESSAGE ABOUT LOW OIL PRESSURE AND WITHIN A MINUTE MY CAR LOST POWER AND PUT ITSELF IN NEUTRAL. LUCKILY I WAS ABLE TO GET OFF THE FREEWAY SAFELY BECAUSE IT COULD HAVE BEEN VERY DANGEROUS LOSING POWER SUDDENLY IN THAT WAY. THE ENGINE WOULD NOT START BACK UP AND I HAD TO HAVE IT TOWED. ANOTHER ONGOING ISSUE I HAVE HAD, IS THAT THE POWER TRAIN MALFUNCTION ERROR LIGHT COMES ON ALMOST EVERY TIME I DRIVE AND THE AUTO SHOP HAS NOT BEEN ABLE TO IDENTIFY THE PROBLEM. I HAVE REPLACED THE BATTERY AND HAD OTHER WORK DONE THAT DID NOT SOLVE THIS PROBLEM.
I WAS DRIVING ON THE FREEWAY. I RECEIVED AN ERROR MESSAGE ABOUT LOW OIL PRESSURE AND WITHIN A MINUTE MY CAR LOST POWER AND PUT ITSELF IN NEUTRAL. LUCKILY I WAS ABLE TO GET OFF THE FREEWAY SAFELY BECAUSE IT COULD HAVE BEEN VERY DANGEROUS LOSING POWER SUDDENLY IN THAT WAY. THE ENGINE WOULD NOT START BACK UP AND I HAD TO HAVE IT TOWED. ANOTHER ONGOING ISSUE I HAVE HAD, IS THAT THE POWER TRAIN MALFUNCTION ERROR LIGHT COMES ON ALMOST EVERY TIME I DRIVE AND THE AUTO SHOP HAS NOT BEEN ABLE TO IDENTIFY THE PROBLEM. I HAVE REPLACED THE BATTERY AND HAD OTHER WORK DONE THAT DID NOT SOLVE THIS PROBLEM.
WHINING NOISE FROM LOWER ENGINE AREA NEAR ENGINE OIL PUMP CAUSED BY WEAR ON ENGINE OIL PUMP CHAIN DRIVE SPROCKETS
WHINING NOISE FROM LOWER ENGINE AREA NEAR ENGINE OIL PUMP CAUSED BY WEAR ON ENGINE OIL PUMP CHAIN DRIVE SPROCKETS
ENGINE STOPPED WORKING COMPLETELY (NO POWER/POWER STEERING/ENGINE SHAKING) WHILE ON HIGH SPEED ROAD WITH WIFE AND 2 YEAR OLD VEHICLE. MECHANIC NOTED OIL PUMP/DRIVE TRAIN FAILURE ASSOCIATED WITH A CLASS ACTION LAWSUIT CURRENTLY UNDERWAY WITH BMW. ENTIRE ENGINE MUST BE REPLACED.
ENGINE STOPPED WORKING COMPLETELY (NO POWER/POWER STEERING/ENGINE SHAKING) WHILE ON HIGH SPEED ROAD WITH WIFE AND 2 YEAR OLD VEHICLE. MECHANIC NOTED OIL PUMP/DRIVE TRAIN FAILURE ASSOCIATED WITH A CLASS ACTION LAWSUIT CURRENTLY UNDERWAY WITH BMW. ENTIRE ENGINE MUST BE REPLACED.
AS MY WIFE AND I WERE DRIVING DOWN THE THE BUSY HIGHWAY, THE VEHICLE WENT INTO NEUTRAL AND THE ENGINE COMPLETELY CUT OUT. WE LUCKILY COASTED TO SAFETY OFF THE HIGH SHOULDER--BARELY OFF THE MAIN TRAFFIC. THE VEHICLE THEN WENT INTO PARK AND WOULD NOT START OR SHIFT INTO NEUTRAL, SO WE WERE STUCK THERE UNTIL THE TOW TRUCK CAME.
AS MY WIFE AND I WERE DRIVING DOWN THE THE BUSY HIGHWAY, THE VEHICLE WENT INTO NEUTRAL AND THE ENGINE COMPLETELY CUT OUT. WE LUCKILY COASTED TO SAFETY OFF THE HIGH SHOULDER--BARELY OFF THE MAIN TRAFFIC. THE VEHICLE THEN WENT INTO PARK AND WOULD NOT START OR SHIFT INTO NEUTRAL, SO WE WERE STUCK THERE UNTIL THE TOW TRUCK CAME.
AT ROUGHLY 71,000 MILES, WHILE PARKED AT A RED LIGHT, 200 MILES FROM HOME ON A HOLIDAY WEEKEND, MY CAR HAD A MAINTENANCE WARNING AND WOULDN'T MOVE.THE TIMING CHAIN BROKE, CAUSING THE ENGINE TO HAVE TO BE REPLACED. THE TOTAL COST OF THE REPAIRS WERE AROUND $7,000. ACCORDING TO ONLINE FORUMS, THIS IS A KNOWN PROBLEM.
AT ROUGHLY 71,000 MILES, WHILE PARKED AT A RED LIGHT, 200 MILES FROM HOME ON A HOLIDAY WEEKEND, MY CAR HAD A MAINTENANCE WARNING AND WOULDN'T MOVE.THE TIMING CHAIN BROKE, CAUSING THE ENGINE TO HAVE TO BE REPLACED. THE TOTAL COST OF THE REPAIRS WERE AROUND $7,000. ACCORDING TO ONLINE FORUMS, THIS IS A KNOWN PROBLEM.
ANOTHER TIMING CHAIN STOP IN THE MIDDLE OF DRIVING. MY TIMING CHAIN FAIL ON ME WHILE DRIVING. I HAVE UNDER 70 000 MILES ON THE CAR BUT BMW NA TOLD THAT I AM OUT OF WARRANTY BECAUSE THE CAR ARRIVE AT A LOT IN SEPTEMBER 2012 AND THE 7 YEAR WARRANTY START FROM SEPTEMBER 2012. MY CAR IS A 2013 BMW AND 7 YEARS WOULD PUT ME IN 2020 . BMW LOOK FOR ANYTHING NOT TO HONOR THEIR WARRANTY ON THEIR FAIL ENGINE. I OWE OVER $10K ON A CAR THAT HAVE A FAIL ENGINE. PLEASE LOOK INTO THIS IT IS SO NOT RIGHT
ANOTHER TIMING CHAIN STOP IN THE MIDDLE OF DRIVING. MY TIMING CHAIN FAIL ON ME WHILE DRIVING. I HAVE UNDER 70 000 MILES ON THE CAR BUT BMW NA TOLD THAT I AM OUT OF WARRANTY BECAUSE THE CAR ARRIVE AT A LOT IN SEPTEMBER 2012 AND THE 7 YEAR WARRANTY START FROM SEPTEMBER 2012. MY CAR IS A 2013 BMW AND 7 YEARS WOULD PUT ME IN 2020 . BMW LOOK FOR ANYTHING NOT TO HONOR THEIR WARRANTY ON THEIR FAIL ENGINE. I OWE OVER $10K ON A CAR THAT HAVE A FAIL ENGINE. PLEASE LOOK INTO THIS IT IS SO NOT RIGHT
TL* THE CONTACT OWNS A 2013 BMW X3. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, THE VEHICLE EXPLODED AND CAUGHT ON FIRE. THE FLAMES AND HEAT DAMAGED TWO PARKED AND OCCUPIED VEHICLES. THE CONTACT STATED THAT THE MICHIGAN FIRE DEPARTMENT WAS PRESENT. THE FIRE DEPARTMENT WAS UNABLE TO LOCATE WHERE THE FIRE INITIATED. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 101,400. THE VIN WAS INVALID. *DT *TR
TL* THE CONTACT OWNS A 2013 BMW X3. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, THE VEHICLE EXPLODED AND CAUGHT ON FIRE. THE FLAMES AND HEAT DAMAGED TWO PARKED AND OCCUPIED VEHICLES. THE CONTACT STATED THAT THE MICHIGAN FIRE DEPARTMENT WAS PRESENT. THE FIRE DEPARTMENT WAS UNABLE TO LOCATE WHERE THE FIRE INITIATED. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 101,400. THE VIN WAS INVALID. *DT *TR
ANOTHER TIMING CHAIN VICTIM. TIMING CHAIN HAD BEEN REPLACED 2/2017, 51K MILES AND EVIDENTLY WAS REPLACED WITH THE DEFECTIVE PARTS, PRIOR TO BMW'S ACKNOWLEDGMENT OF AN ISSUE. 30 MONTHS LATER WE SIT AT 80K MILES AND THE CHAIN HAS BROKEN AGAIN CAUSING CATASTROPHIC MOTOR DAMAGE. BMW NA WAS CONTACTED AND WE WERE DELIGHTFULLY DENIED OUR ASSISTANCE REQUEST. WE WERE HOWEVER OFFERED A VERY GENEROUS 10% DISCOUNT TOWARDS A NEW MOTOR FROM OUR LOCAL DEALER.
ANOTHER TIMING CHAIN VICTIM. TIMING CHAIN HAD BEEN REPLACED 2/2017, 51K MILES AND EVIDENTLY WAS REPLACED WITH THE DEFECTIVE PARTS, PRIOR TO BMW'S ACKNOWLEDGMENT OF AN ISSUE. 30 MONTHS LATER WE SIT AT 80K MILES AND THE CHAIN HAS BROKEN AGAIN CAUSING CATASTROPHIC MOTOR DAMAGE. BMW NA WAS CONTACTED AND WE WERE DELIGHTFULLY DENIED OUR ASSISTANCE REQUEST. WE WERE HOWEVER OFFERED A VERY GENEROUS 10% DISCOUNT TOWARDS A NEW MOTOR FROM OUR LOCAL DEALER.
MY HUSBAND WAS DRIVING HOME FROM WORK ON A CITY STREET WHEN THE CAR GAVE AN ALERT: 'DRIVETRAIN MALFUNCTION'DRIVE MODERATELY.' THEN MY HUSBAND GOT ANOTHER ALERT: 'OIL PRESSURE LOW' WHICH WARNED NOT TO DRIVE. FORTUNATELY, BY THAT POINT HE WAS ON OUR BLOCK SO HE MOVED THE CAR VERY SLOWLY TOWARDS OUR HOUSE. THE CAR SHUT DOWN, BUT HE WAS ABLE TO COAST TO PARK THE CAR STREETSIDE. WE HAD THE CAR TOWED TO THE DEALERSHIP THE NEXT DAY AND LEARNED THAT THE TIMING CHAIN HAD MALFUNCTIONED AND THE CAR WAS INOPERABLE UNTIL THE PROBLEM WAS FIXED. JUST THE DAY BEFORE THIS VEHICLE FAILURE, WE WERE COMING HOME FROM SEEING FAMILY FOR THE HOLIDAYS. IF THIS HAD HAPPENED ON THE HIGHWAY OR ANY OTHER BUSY ROAD, WE COULD HAVE BEEN IN SERIOUS DANGER. THERE WAS VERY LITTLE TIME TO GET TO A SAFE PLACE BECAUSE THE CAR SHUT DOWN SO QUICKLY. I'M GRATEFUL THAT MY HUSBAND WAS SO CLOSE TO HOME WHEN THIS HAPPENED. AS IT IS, WE'LL BE INCURRING CONSIDERABLE EXPENSE TO REPAIR A CAR THAT BMW SEEMS TO KNOW HAS A MAJOR DEFECT. THE CAR IS A 2013 BMW X3 WITH AN N20 ENGINE; IT HAS ABOUT 107,000 MILES ON IT. THAT'S A LOT OF MILES, BUT NOT NEARLY SO MANY THAT SUCH A MAJOR VEHICLE MALFUNCTION COULD REASONABLY BE EXPECTED. THERE IS NO REASON THAT THE TIMING CHAIN SHOULD FAIL ON A CAR THAT WE HAVE MAINTAINED AND CARED FOR. THIS IS THE KIND OF PROBLEM YOU MIGHT REASONABLY EXPECT AROUND 150,000 MILES, BUT WE'RE NOT AT THAT POINT. I'VE SINCE LEARNED THROUGH SOME RESEARCH THAT MANY BMWS WITH N20 ENGINES MADE IN 2010-2015 HAVE HAD THESE TIMING CHAIN ISSUES AND THAT IT IS WELL KNOWN TO MANY OWNERS AND TO BMW ITSELF. IN 2017, THEY PROVIDED AN EXTENDED WARRANTY TO COVER TIMING CHAIN ISSUES UP TO 7 YEARS/70,000 MILES. THAT'S AN ABSURD LIMIT FOR AN ESSENTIAL COMPONENT OF A VEHICLE'S BASIC ENGINEERING, ESPECIALLY COMING FROM A LUXURY CARMAKER THAT CLAIMS TO PROVIDE "THE ULTIMATE DRIVING EXPERIENCE."
MY HUSBAND WAS DRIVING HOME FROM WORK ON A CITY STREET WHEN THE CAR GAVE AN ALERT: 'DRIVETRAIN MALFUNCTION'DRIVE MODERATELY.' THEN MY HUSBAND GOT ANOTHER ALERT: 'OIL PRESSURE LOW' WHICH WARNED NOT TO DRIVE. FORTUNATELY, BY THAT POINT HE WAS ON OUR BLOCK SO HE MOVED THE CAR VERY SLOWLY TOWARDS OUR HOUSE. THE CAR SHUT DOWN, BUT HE WAS ABLE TO COAST TO PARK THE CAR STREETSIDE. WE HAD THE CAR TOWED TO THE DEALERSHIP THE NEXT DAY AND LEARNED THAT THE TIMING CHAIN HAD MALFUNCTIONED AND THE CAR WAS INOPERABLE UNTIL THE PROBLEM WAS FIXED. JUST THE DAY BEFORE THIS VEHICLE FAILURE, WE WERE COMING HOME FROM SEEING FAMILY FOR THE HOLIDAYS. IF THIS HAD HAPPENED ON THE HIGHWAY OR ANY OTHER BUSY ROAD, WE COULD HAVE BEEN IN SERIOUS DANGER. THERE WAS VERY LITTLE TIME TO GET TO A SAFE PLACE BECAUSE THE CAR SHUT DOWN SO QUICKLY. I'M GRATEFUL THAT MY HUSBAND WAS SO CLOSE TO HOME WHEN THIS HAPPENED. AS IT IS, WE'LL BE INCURRING CONSIDERABLE EXPENSE TO REPAIR A CAR THAT BMW SEEMS TO KNOW HAS A MAJOR DEFECT. THE CAR IS A 2013 BMW X3 WITH AN N20 ENGINE; IT HAS ABOUT 107,000 MILES ON IT. THAT'S A LOT OF MILES, BUT NOT NEARLY SO MANY THAT SUCH A MAJOR VEHICLE MALFUNCTION COULD REASONABLY BE EXPECTED. THERE IS NO REASON THAT THE TIMING CHAIN SHOULD FAIL ON A CAR THAT WE HAVE MAINTAINED AND CARED FOR. THIS IS THE KIND OF PROBLEM YOU MIGHT REASONABLY EXPECT AROUND 150,000 MILES, BUT WE'RE NOT AT THAT POINT. I'VE SINCE LEARNED THROUGH SOME RESEARCH THAT MANY BMWS WITH N20 ENGINES MADE IN 2010-2015 HAVE HAD THESE TIMING CHAIN ISSUES AND THAT IT IS WELL KNOWN TO MANY OWNERS AND TO BMW ITSELF. IN 2017, THEY PROVIDED AN EXTENDED WARRANTY TO COVER TIMING CHAIN ISSUES UP TO 7 YEARS/70,000 MILES. THAT'S AN ABSURD LIMIT FOR AN ESSENTIAL COMPONENT OF A VEHICLE'S BASIC ENGINEERING, ESPECIALLY COMING FROM A LUXURY CARMAKER THAT CLAIMS TO PROVIDE "THE ULTIMATE DRIVING EXPERIENCE."
1. WARNING DRIVE TRAIN MALFUNCTION 2. DROVE MODERATELY ON WAY DRIVING IN TO DEALERSHIP FOR REPAIR 3. OIL PRESSURE LOW STOP OR RISK DAMAGE TO ENGINE 4. PULLED OVER, HAD IT TOWED TO BMW 5. THEY CALLED THE NEXT MORNING STATING IT WAS 17,000 MOL DUE TO ENGINE BEING DAMAGED AFTER FRAGMENTS WENT IN FROM TIMING CHAIN 6. INSURANCE ADJUSTER WENT OUT AND CONQUERED BMW ISSUE TIMING CHAIN BROKE EFFECTING ENGINE OIL PUMP AND BATTERY 7. ENGINE INOPERABLE FUCNTIONALLY TOTALED CAR WAITING FOR BMW N AMERICA CASEMNGR TO RETURN MY CALL AND HOPEFULLY OFFER TO EXTEND WARRANTY OR OFFER GOOD WILL AND FIX -REPAIR ENGINE AND ALL RELATED TO MALFUNCTION 8. FOUND OUT USA CONSUMER CLASS ACTION SUIT IS CURRENTLY UNDER WAY FILED 12/12/19 AGAINST BMW FOR TIMING CHAIN ENGINE ISSUE... STILL WITHOUT RELIEF OR VEHICLE AND NO PERSONAL FUNDS TO GET CAR BACK AGAIN HOPING FOR RELIEF FROM BMW!
1. WARNING DRIVE TRAIN MALFUNCTION 2. DROVE MODERATELY ON WAY DRIVING IN TO DEALERSHIP FOR REPAIR 3. OIL PRESSURE LOW STOP OR RISK DAMAGE TO ENGINE 4. PULLED OVER, HAD IT TOWED TO BMW 5. THEY CALLED THE NEXT MORNING STATING IT WAS 17,000 MOL DUE TO ENGINE BEING DAMAGED AFTER FRAGMENTS WENT IN FROM TIMING CHAIN 6. INSURANCE ADJUSTER WENT OUT AND CONQUERED BMW ISSUE TIMING CHAIN BROKE EFFECTING ENGINE OIL PUMP AND BATTERY 7. ENGINE INOPERABLE FUCNTIONALLY TOTALED CAR WAITING FOR BMW N AMERICA CASEMNGR TO RETURN MY CALL AND HOPEFULLY OFFER TO EXTEND WARRANTY OR OFFER GOOD WILL AND FIX -REPAIR ENGINE AND ALL RELATED TO MALFUNCTION 8. FOUND OUT USA CONSUMER CLASS ACTION SUIT IS CURRENTLY UNDER WAY FILED 12/12/19 AGAINST BMW FOR TIMING CHAIN ENGINE ISSUE... STILL WITHOUT RELIEF OR VEHICLE AND NO PERSONAL FUNDS TO GET CAR BACK AGAIN HOPING FOR RELIEF FROM BMW!
CAR WAS IN MOTION ON A SUBURB ROAD WHEN DASHBOARD LIGHT UP WITH 'DRIVETRAIN MALFUNCTION'.TIMING CHAIN BROKE AND DAMAGED THE ENGINE. THE CAR STOPPED IN THE MIDDLE OF ROAD ON AN INCLINE, BLOCKING THE TRAFFIC THAT COULD CAUSE ACCIDENT. VEHICLE ODO WAS 84666. THERE IS A TSB SI B11 03 17 ON THIS ISSUE, BUT THE WARRANTY EXPIRED AT 7 YEARS / 70,000 MILES.
CAR WAS IN MOTION ON A SUBURB ROAD WHEN DASHBOARD LIGHT UP WITH 'DRIVETRAIN MALFUNCTION'.TIMING CHAIN BROKE AND DAMAGED THE ENGINE. THE CAR STOPPED IN THE MIDDLE OF ROAD ON AN INCLINE, BLOCKING THE TRAFFIC THAT COULD CAUSE ACCIDENT. VEHICLE ODO WAS 84666. THERE IS A TSB SI B11 03 17 ON THIS ISSUE, BUT THE WARRANTY EXPIRED AT 7 YEARS / 70,000 MILES.
WE EXPERIENCED A COMPLETE ENGINE FAILURE WHILE DRIVING THE VEHICLE AT APPROXIMATELY 40 MILES PER HOUR ON A CITY STREET. WE RECEIVED A "DRIVETRAIN MALFUNCTION" WARNING, SOMETHING THAT WE HAVE RECEIVED INTERMITTENTLY OVER THE PAST YEAR, WHICH WAS PREVIOUSLY DIAGNOSED AS A MINOR ISSUE. WE NOTICED A CHANGE IN ENGINE NOISE AND PERFORMANCE, WHICH WAS UNUSUAL. WHILE ATTEMPTING TO BRING THE CAR TO A BMW DEALERSHIP FOR SERVICE, A "LOW OIL PRESSURE" WARNING CAME ON AND THE ENGINE QUIT APPROXIMATELY 10 SECONDS LATER. I WAS ABLE TO COAST THE VEHICLE INTO A PARKING LOT, WHERE WE HAD IT TOWED TO THE DEALERSHIP. THE DEALERSHIP DIAGNOSED IT AS A FAILURE OF THE TIMING CHAIN GUIDES AND ADVISED US THAT THE ENGINE NEEDED TO BE REPLACED. THANKFULLY, WE WERE OPERATING UNDER THE FAVORABLE CONDITIONS TO SAFELY STOP THE VEHICLE; HOWEVER, THE FAILURE IS SUDDEN AND POTENTIALLY DANGEROUS. THROUGH RESEARCH, WE NOW KNOW THAT THIS IS A COMMON PROBLEM WITH THE ENGINE FOR THIS PARTICULAR YEAR AND MODEL. WE ATTEMPTED TO RESOLVE THE ISSUE WITH BMW NORTH AMERICA. THEY ARE AWARE THAT THIS IS A COMMON PROBLEM AND WERE UNWILLING TO PROVIDE ANY ASSISTANCE.
WE EXPERIENCED A COMPLETE ENGINE FAILURE WHILE DRIVING THE VEHICLE AT APPROXIMATELY 40 MILES PER HOUR ON A CITY STREET. WE RECEIVED A "DRIVETRAIN MALFUNCTION" WARNING, SOMETHING THAT WE HAVE RECEIVED INTERMITTENTLY OVER THE PAST YEAR, WHICH WAS PREVIOUSLY DIAGNOSED AS A MINOR ISSUE. WE NOTICED A CHANGE IN ENGINE NOISE AND PERFORMANCE, WHICH WAS UNUSUAL. WHILE ATTEMPTING TO BRING THE CAR TO A BMW DEALERSHIP FOR SERVICE, A "LOW OIL PRESSURE" WARNING CAME ON AND THE ENGINE QUIT APPROXIMATELY 10 SECONDS LATER. I WAS ABLE TO COAST THE VEHICLE INTO A PARKING LOT, WHERE WE HAD IT TOWED TO THE DEALERSHIP. THE DEALERSHIP DIAGNOSED IT AS A FAILURE OF THE TIMING CHAIN GUIDES AND ADVISED US THAT THE ENGINE NEEDED TO BE REPLACED. THANKFULLY, WE WERE OPERATING UNDER THE FAVORABLE CONDITIONS TO SAFELY STOP THE VEHICLE; HOWEVER, THE FAILURE IS SUDDEN AND POTENTIALLY DANGEROUS. THROUGH RESEARCH, WE NOW KNOW THAT THIS IS A COMMON PROBLEM WITH THE ENGINE FOR THIS PARTICULAR YEAR AND MODEL. WE ATTEMPTED TO RESOLVE THE ISSUE WITH BMW NORTH AMERICA. THEY ARE AWARE THAT THIS IS A COMMON PROBLEM AND WERE UNWILLING TO PROVIDE ANY ASSISTANCE.
TL* THE CONTACT OWNS A 2013 BMW X3. WHILE THE CONTACT'S FIANC WAS DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SHUT OFF. ALSO, 'DRIVE TRAIN MALFUNCTION, DRIVE MODERATE SPEED' WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS TOWED TO BILL DODGE AUTO PARK (888-464-1978, LOCATED AT 2 SAUNDERS WAY, WESTBROOK, ME 04092) WHERE IT WAS DIAGNOSED THAT THE VALVE COVER WAS CRACKED AND NEEDED TO BE REMOVED TO INSPECT THE TIMING CHAINS. THE TECHNICIAN STATED THAT THE ENGINE MAY NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 122,000.
TL* THE CONTACT OWNS A 2013 BMW X3. WHILE THE CONTACT'S FIANC WAS DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SHUT OFF. ALSO, 'DRIVE TRAIN MALFUNCTION, DRIVE MODERATE SPEED' WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS TOWED TO BILL DODGE AUTO PARK (888-464-1978, LOCATED AT 2 SAUNDERS WAY, WESTBROOK, ME 04092) WHERE IT WAS DIAGNOSED THAT THE VALVE COVER WAS CRACKED AND NEEDED TO BE REMOVED TO INSPECT THE TIMING CHAINS. THE TECHNICIAN STATED THAT THE ENGINE MAY NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 122,000.
THE ENGINE EXPERIENCED A SUDDEN ENGINE FAILURE WHILE DRIVING ON A HIGHWAY. THE FAILURE APPEARS TO BE FROM THE FAILURE OF THE PLASTIC GUIDE AND TENSIONING MECHANISM THAT IS USED IN TIMING CHAIN ASSEMBLY. THE PLASTIC BREAKS AND WEDGED BETWEEN THE TIMING CHAIN AND CRANKSHAFT TIMING SPROCKET CAUSING THE TIMING TO JUMP AND DAMAGE THE VALVETRAIN.
THE ENGINE EXPERIENCED A SUDDEN ENGINE FAILURE WHILE DRIVING ON A HIGHWAY. THE FAILURE APPEARS TO BE FROM THE FAILURE OF THE PLASTIC GUIDE AND TENSIONING MECHANISM THAT IS USED IN TIMING CHAIN ASSEMBLY. THE PLASTIC BREAKS AND WEDGED BETWEEN THE TIMING CHAIN AND CRANKSHAFT TIMING SPROCKET CAUSING THE TIMING TO JUMP AND DAMAGE THE VALVETRAIN.
WE PURCHASED A 2013 BMW X3 IN DECEMBER 2012. THE VEHICLE HAS BEEN DEALER SERVICED FROM DAY ONE. IN 2018, FAIRFAX BMW REPLACED THE TIMING CHAIN AT NO COST WHEN THE VEHICLE HAD ONLY 45K MILES WHICH IS HIGHLY UNUSUAL. IN EARLY AUGUST I WAS DRIVING ON INTERSTATE 81 SOUTH TRAVELLING FROM VIRGINIA TO ARIZONA. THE CAR BEGAN MAKING A TICKING SOUND WHICH BECAME PROGRESSIVELY LOUDER. I EXITED THE BUSY HIGHWAY AND BARELY MADE IT TO BMW OF ROANOKE, VA. I WAS TRAVELLING THE SPEED LIMIT WHEN THE PROBLEM BEGAN, AND WAS BARELY ABLE TO GO 45 MILES PER HOUR WHEN I EXITED. I SOON LEARNED THAT MY PARTICULAR ENGINE (F-25/N20) HAS A MAJOR DEFECT AND WILL LITERALLY BLOW UP WHILE DRIVING. BMW IS AWARE OF THE PROBLEM, AND HAS ENDANGERED MY HEALTH AND SAFETY BY REFUSING TO CORRECT THE PROBLEM. A CLASS ACTION LAWSUIT HAS BEEN FILED IN NEW JERSEY (CHRIS WILLIAMS, ET.AL. V. BMW NORTH AMERICA). THE DEALER IN ROANOKE SAID THE ENGINE IS UNREPAIRABLE WITH ONLY 51K MILES ON THE ODOMETER. ONE LAST OBSERVATION IN NOTICED IS THAT PRIOR TO STARTING MY TRIP I CHECKED THE ENGINE OIL LEVEL AND IT WAS ALMOST A QUART LOW WHICH HAD NEVER HAPPENED BEFORE. I FILLED THE ENGINE TO IT'S RECOMMENDED CAPACITY AND BEGAN MY TRAVEL. THERE IS A LIST OF AFFECTED VEHICLES WITH ENGINE DEFECTS, AND MY VEHICLE IS ON THE LIST.
WE PURCHASED A 2013 BMW X3 IN DECEMBER 2012. THE VEHICLE HAS BEEN DEALER SERVICED FROM DAY ONE. IN 2018, FAIRFAX BMW REPLACED THE TIMING CHAIN AT NO COST WHEN THE VEHICLE HAD ONLY 45K MILES WHICH IS HIGHLY UNUSUAL. IN EARLY AUGUST I WAS DRIVING ON INTERSTATE 81 SOUTH TRAVELLING FROM VIRGINIA TO ARIZONA. THE CAR BEGAN MAKING A TICKING SOUND WHICH BECAME PROGRESSIVELY LOUDER. I EXITED THE BUSY HIGHWAY AND BARELY MADE IT TO BMW OF ROANOKE, VA. I WAS TRAVELLING THE SPEED LIMIT WHEN THE PROBLEM BEGAN, AND WAS BARELY ABLE TO GO 45 MILES PER HOUR WHEN I EXITED. I SOON LEARNED THAT MY PARTICULAR ENGINE (F-25/N20) HAS A MAJOR DEFECT AND WILL LITERALLY BLOW UP WHILE DRIVING. BMW IS AWARE OF THE PROBLEM, AND HAS ENDANGERED MY HEALTH AND SAFETY BY REFUSING TO CORRECT THE PROBLEM. A CLASS ACTION LAWSUIT HAS BEEN FILED IN NEW JERSEY (CHRIS WILLIAMS, ET.AL. V. BMW NORTH AMERICA). THE DEALER IN ROANOKE SAID THE ENGINE IS UNREPAIRABLE WITH ONLY 51K MILES ON THE ODOMETER. ONE LAST OBSERVATION IN NOTICED IS THAT PRIOR TO STARTING MY TRIP I CHECKED THE ENGINE OIL LEVEL AND IT WAS ALMOST A QUART LOW WHICH HAD NEVER HAPPENED BEFORE. I FILLED THE ENGINE TO IT'S RECOMMENDED CAPACITY AND BEGAN MY TRAVEL. THERE IS A LIST OF AFFECTED VEHICLES WITH ENGINE DEFECTS, AND MY VEHICLE IS ON THE LIST.
TL* THE CONTACT OWNS A 2013 BMW X3. WHILE DRIVING 15 MPH AND APPROACHING A STOP SIGN, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND "DRIVETRAIN MALFUNCTION" AND "LOW OIL PRESSURE" APPEARED ON THE INSTRUMENT PANEL. IN ADDITION, THE CONTACT STATED THAT A RATTLING NOISE WAS COMING FROM THE ENGINE COMPARTMENT AND THE VEHICLE STARTED TO SHAKE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE FOLLOWING DAY, THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN WAS FRACTURED AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.
TL* THE CONTACT OWNS A 2013 BMW X3. WHILE DRIVING 15 MPH AND APPROACHING A STOP SIGN, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND "DRIVETRAIN MALFUNCTION" AND "LOW OIL PRESSURE" APPEARED ON THE INSTRUMENT PANEL. IN ADDITION, THE CONTACT STATED THAT A RATTLING NOISE WAS COMING FROM THE ENGINE COMPARTMENT AND THE VEHICLE STARTED TO SHAKE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE FOLLOWING DAY, THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN WAS FRACTURED AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.
DRIVING ON HIGHWAY AROUND 70 MPH, DRIVETRAIN MALFUNCTION MESSAGE CAME ON MONITOR WITHIN A FEW SECONDS ANOTHER MESSAGE SAYING LOW OIL PRESSURE PULL TO SIDE AND CALL FOR SERVICE. MANGED TO PULL TO THE SIDE, BUT POTENTIAL WAS THERE AFTER LOSING POWER TO GET INTO AN ACCIDENT. I WAS 300 MILES FROM HOME ON JULY 4, 2019 NO SHOP WAS OPEN, SO HAD AAA TOW THE VEHICLE TO BMW DEALER, MET WITH THEM THE NEXT DAY AND FOUND OUT IT WAS A TIMING CHAIN ISSUE AND NEEDED A NEW ENGINE, HE ALSO INFORMED THIS WAS A KNOWN ISSUE AND THE BMW HAD EXTENDED THE WARRANTY TO 70K MILES, BUT SINCE I HAD 115K IT WAS OUT OF WARRANTY. CALLED CORPORATE BMW AND INFORMED THEM THAT THIS IS THE KNOWN ISSUE OF TIMING CHAIN AND THEY SHOULD PROVIDE ASSISTANCE, I HAVE BEEN DRIVING BMW FOR OVER 10 YEARS AND CURRENTLY OWN 2. THEY CAME BACK AND SAID THEY WILL NOT BE GIVING ANY GOODWILL OR ANYTHING TO HELP WITH THE REPAIR. THEY WOULD NOT STAND BY THEIR VEHICLE ON A KNOWN ISSUE WITH A LOYAL CUSTOMER. NEEDLESS TO SAY, I WON'T BUY A VEHICLE FROM A COMPANY THAT DOES NOT STAND BY THEIR VEHICLE. I HAVE LOOKED AT THE DATABASE AND FOUND MANY VEHICLES WITH THE SAME EXACT ISSUE, ENOUGH FOR BMW TO EXTEND THE WARRANTY FOR THIS ISSUE BUT CURRENTLY NOT ENOUGH FOR AN INVESTIGATION OR RECALL.
DRIVING ON HIGHWAY AROUND 70 MPH, DRIVETRAIN MALFUNCTION MESSAGE CAME ON MONITOR WITHIN A FEW SECONDS ANOTHER MESSAGE SAYING LOW OIL PRESSURE PULL TO SIDE AND CALL FOR SERVICE. MANGED TO PULL TO THE SIDE, BUT POTENTIAL WAS THERE AFTER LOSING POWER TO GET INTO AN ACCIDENT. I WAS 300 MILES FROM HOME ON JULY 4, 2019 NO SHOP WAS OPEN, SO HAD AAA TOW THE VEHICLE TO BMW DEALER, MET WITH THEM THE NEXT DAY AND FOUND OUT IT WAS A TIMING CHAIN ISSUE AND NEEDED A NEW ENGINE, HE ALSO INFORMED THIS WAS A KNOWN ISSUE AND THE BMW HAD EXTENDED THE WARRANTY TO 70K MILES, BUT SINCE I HAD 115K IT WAS OUT OF WARRANTY. CALLED CORPORATE BMW AND INFORMED THEM THAT THIS IS THE KNOWN ISSUE OF TIMING CHAIN AND THEY SHOULD PROVIDE ASSISTANCE, I HAVE BEEN DRIVING BMW FOR OVER 10 YEARS AND CURRENTLY OWN 2. THEY CAME BACK AND SAID THEY WILL NOT BE GIVING ANY GOODWILL OR ANYTHING TO HELP WITH THE REPAIR. THEY WOULD NOT STAND BY THEIR VEHICLE ON A KNOWN ISSUE WITH A LOYAL CUSTOMER. NEEDLESS TO SAY, I WON'T BUY A VEHICLE FROM A COMPANY THAT DOES NOT STAND BY THEIR VEHICLE. I HAVE LOOKED AT THE DATABASE AND FOUND MANY VEHICLES WITH THE SAME EXACT ISSUE, ENOUGH FOR BMW TO EXTEND THE WARRANTY FOR THIS ISSUE BUT CURRENTLY NOT ENOUGH FOR AN INVESTIGATION OR RECALL.
FAULTY PLASTIC TIMING CHAIN GUIDE THAT FAILS PREMATURELY. AT 113,000, MY MECHANIC IS TELLING ME TO EITHER REPLACE THE TIMING CHAIN AND COMPONENTS, OR GET RID OF THE VEHICLE, AS THE ENGINE WILL EVENTUALLY FAIL IF THIS IN NOT ADDRESSED. AT NEARLY 5K OR MORE IN REPAIRS, THAT IS BASICALLY 50% OF THE VEHICLE'S RESALE VALUE. BMW IS AWARE OF THE ISSUE AND SHOULD ISSUE A RECALL FOR A BAD DESIGN AND FAULTY COMPONENTS. MANY OTHERS WITH THE BMW N20 ENGINE HAVE HAD THEIR ENGINE FAIL COMPLETELY, OR HAD TO PAY ASTRONOMICAL REPAIR COSTS TO CORRECT BMW'S DESIGN ERROR. A MULTI-BILLION DOLLAR COMPANY SHOULD BE HELD RESPONSIBLE FOR SELLING A PROBLEMATIC ENGINE, NOT THE OWNER.
FAULTY PLASTIC TIMING CHAIN GUIDE THAT FAILS PREMATURELY. AT 113,000, MY MECHANIC IS TELLING ME TO EITHER REPLACE THE TIMING CHAIN AND COMPONENTS, OR GET RID OF THE VEHICLE, AS THE ENGINE WILL EVENTUALLY FAIL IF THIS IN NOT ADDRESSED. AT NEARLY 5K OR MORE IN REPAIRS, THAT IS BASICALLY 50% OF THE VEHICLE'S RESALE VALUE. BMW IS AWARE OF THE ISSUE AND SHOULD ISSUE A RECALL FOR A BAD DESIGN AND FAULTY COMPONENTS. MANY OTHERS WITH THE BMW N20 ENGINE HAVE HAD THEIR ENGINE FAIL COMPLETELY, OR HAD TO PAY ASTRONOMICAL REPAIR COSTS TO CORRECT BMW'S DESIGN ERROR. A MULTI-BILLION DOLLAR COMPANY SHOULD BE HELD RESPONSIBLE FOR SELLING A PROBLEMATIC ENGINE, NOT THE OWNER.
DRIVING WEST ON I84 IN CT. JUST EAST OF EXIT 33 BEFORE RT 72 MERGE LOW OIL PRESSURE MESSAGE COMES ON. WITHIN 30 SECONDS DRIVETRAIN MALFUNCTION MESSAGE APPEARS AND THE ENGINE STARTS TO POWER DOWN. BARELY MADE IT ACROSS THE 2 LANES MERGING ON THE RIGHT AND ONTO THE SHOULDER BEFORE THE ENGINE LOST POWER ENTIRELY AND SHUT DOWN. COULD HAVE BEEN A TOTAL DISASTER GIVEN THE HIGH SPEED MERGE AND VOLUME OF TRAFFIC.
DRIVING WEST ON I84 IN CT. JUST EAST OF EXIT 33 BEFORE RT 72 MERGE LOW OIL PRESSURE MESSAGE COMES ON. WITHIN 30 SECONDS DRIVETRAIN MALFUNCTION MESSAGE APPEARS AND THE ENGINE STARTS TO POWER DOWN. BARELY MADE IT ACROSS THE 2 LANES MERGING ON THE RIGHT AND ONTO THE SHOULDER BEFORE THE ENGINE LOST POWER ENTIRELY AND SHUT DOWN. COULD HAVE BEEN A TOTAL DISASTER GIVEN THE HIGH SPEED MERGE AND VOLUME OF TRAFFIC.
I WAS DRIVING DOWN A BUSY ROAD, MOVING AT ABOUT 25 MPH AND RECEIVED THE DRIVE TRAIN WARNING AND AS I WAS PULLING OVER, IR, THEN STUDENTLY I GOT A MESSAGE, ENGINE LOSS POWER, AND THE CAR SUDDENLY STOP NOT HAVE A CHANCE TO PULL OVER ..HOW DANGEROUS IS THIS I WAS WITH MY GRAND KIDS IN THE CAR . THE CAR WOULD NOT RESTART AND HAD TOW TO THE DEALER .. WAITING FOR ESTIMATED ..DANGEROUS SITUATION PULLING INTO TRAFFIC SPECIALLY ON A HIGHWAY WOULD NEVER RECOMMEND THIS "ULTIMATE DRIVING MACHINE" TO ANYONE! THEY WAITING FOR A FATAL CRASH TO TAKE ACTIONS ??????
I WAS DRIVING DOWN A BUSY ROAD, MOVING AT ABOUT 25 MPH AND RECEIVED THE DRIVE TRAIN WARNING AND AS I WAS PULLING OVER, IR, THEN STUDENTLY I GOT A MESSAGE, ENGINE LOSS POWER, AND THE CAR SUDDENLY STOP NOT HAVE A CHANCE TO PULL OVER ..HOW DANGEROUS IS THIS I WAS WITH MY GRAND KIDS IN THE CAR . THE CAR WOULD NOT RESTART AND HAD TOW TO THE DEALER .. WAITING FOR ESTIMATED ..DANGEROUS SITUATION PULLING INTO TRAFFIC SPECIALLY ON A HIGHWAY WOULD NEVER RECOMMEND THIS "ULTIMATE DRIVING MACHINE" TO ANYONE! THEY WAITING FOR A FATAL CRASH TO TAKE ACTIONS ??????
DRIVING ON HIGHWAY BRAKING TO SLOWDOWN AT A LIGHT AS I WAS COMING INTO TOWN. MESSAGE CAME ON THAT OIL PRESSURE WAS LOW AND TO CALL ROADSIDE ASSIST. MOVED OFF HIGHWAY AND CUT ENGINE ON AND OF TWICE. MESSAGE CLEARED BUT DECIDED TO DRIVE HOME. MESSAGE CAME ON DRIVETRAIN MALFUNCTION DRIVE MODERATELY SO I CONTINUED ON FOR ABOUT 1.5 MILES AT SLOW SPEED. A CLICKING SOUND COULD BE HEARD. THE CAR JUMPED INTO NEUTRAL SO I COASTED TO A SAFE SPOT AND TRIED TO PUT CAR IN DRIVE UNSUCCESSFULLY. TURNED ENGINE OFF AND WOULD NOT RESTART. TOW TRUCK PUT ON FLATBED TO MECHANIC WHO THEN RAN A A SCAN. HE SAID THE ENGINE IS RUINED AND WILL NEED REPLACING. THE DEALER IN SAN ANTONIO, TX REPLACED THE TURBOCHARGER TWICE WITH THE LAST BEING IN THE FALL OF 2017. NOTHING WAS MENTIONED THAT THERE WAS SUCH A PROBLEM WITH THIS THAT AN EXTENDED WARRANTY HAD BEEN GIVEN. OUR CAR HAS 94,000 MILES. WE HAD JUST DRIVEN THROUGH HOUSTON IN A STORM. THIS COULD HAVE COST US OUR LIVES IF WE HAD BEEN STRANDED IN THE FLOODING HIGHWAY BLOCKING TRAFFIC LET ALONE OTHER LIVES.
DRIVING ON HIGHWAY BRAKING TO SLOWDOWN AT A LIGHT AS I WAS COMING INTO TOWN. MESSAGE CAME ON THAT OIL PRESSURE WAS LOW AND TO CALL ROADSIDE ASSIST. MOVED OFF HIGHWAY AND CUT ENGINE ON AND OF TWICE. MESSAGE CLEARED BUT DECIDED TO DRIVE HOME. MESSAGE CAME ON DRIVETRAIN MALFUNCTION DRIVE MODERATELY SO I CONTINUED ON FOR ABOUT 1.5 MILES AT SLOW SPEED. A CLICKING SOUND COULD BE HEARD. THE CAR JUMPED INTO NEUTRAL SO I COASTED TO A SAFE SPOT AND TRIED TO PUT CAR IN DRIVE UNSUCCESSFULLY. TURNED ENGINE OFF AND WOULD NOT RESTART. TOW TRUCK PUT ON FLATBED TO MECHANIC WHO THEN RAN A A SCAN. HE SAID THE ENGINE IS RUINED AND WILL NEED REPLACING. THE DEALER IN SAN ANTONIO, TX REPLACED THE TURBOCHARGER TWICE WITH THE LAST BEING IN THE FALL OF 2017. NOTHING WAS MENTIONED THAT THERE WAS SUCH A PROBLEM WITH THIS THAT AN EXTENDED WARRANTY HAD BEEN GIVEN. OUR CAR HAS 94,000 MILES. WE HAD JUST DRIVEN THROUGH HOUSTON IN A STORM. THIS COULD HAVE COST US OUR LIVES IF WE HAD BEEN STRANDED IN THE FLOODING HIGHWAY BLOCKING TRAFFIC LET ALONE OTHER LIVES.
DRIVING AT NORMAL SPEED. NOTIFICATION APPEARED OF DRIVETRAIN MALFUNCTION. I STOPPED THE CAR ON THE SIDE OF THE ROAD AND TURNED THE ENGINE OFF. RESTARTED THE ENGINE AND THE NOTIFICATION WAS OFF. STARTED DRIVING AGAIN AND NOTIFICATION CAME ON LOW OIL PRESSURE. THE ENGINE STARTED TO MAKE A LOUD TICKING NOISE WHILE I PULLED OFF THE ROAD. CAR WAS TOWED TO MY HOME. CONTACTED THE DEALER FOR SERVICE. THEY STATED THAT IT WAS LIKELY A TIMING CHAIN ISSUE WHICH THEY HAVE EXTENDED THE WARRANTY TO COVER. MY CAR HAS 88K MILES. WHEN I TOLD THEM THE MILEAGE THEY TOLD ME IT WASN'T COVERED OVER 70K MILES. THEY SAID THAT IT SOUNDED LIKE THE DAMAGE WOULD LIKELY RUIN THE ENGINE AND REQUIRE POSSIBLY A NEW ENGINE. EITHER WAY, IT WOULD BE AT LEAST $1000 FOR THE INSPECTION AND DIAGNOSIS. I HAVE HAD REGULAR SERVICE AT THE DEALER AND THEY NEVER MENTIONED NO CHECKED FOR THIS POTENTIAL PROBLEM WHILE MY VEHICLE WAS IN FOR SERVICE WHEN THE MILEAGE WAS UNDER 70K.
DRIVING AT NORMAL SPEED. NOTIFICATION APPEARED OF DRIVETRAIN MALFUNCTION. I STOPPED THE CAR ON THE SIDE OF THE ROAD AND TURNED THE ENGINE OFF. RESTARTED THE ENGINE AND THE NOTIFICATION WAS OFF. STARTED DRIVING AGAIN AND NOTIFICATION CAME ON LOW OIL PRESSURE. THE ENGINE STARTED TO MAKE A LOUD TICKING NOISE WHILE I PULLED OFF THE ROAD. CAR WAS TOWED TO MY HOME. CONTACTED THE DEALER FOR SERVICE. THEY STATED THAT IT WAS LIKELY A TIMING CHAIN ISSUE WHICH THEY HAVE EXTENDED THE WARRANTY TO COVER. MY CAR HAS 88K MILES. WHEN I TOLD THEM THE MILEAGE THEY TOLD ME IT WASN'T COVERED OVER 70K MILES. THEY SAID THAT IT SOUNDED LIKE THE DAMAGE WOULD LIKELY RUIN THE ENGINE AND REQUIRE POSSIBLY A NEW ENGINE. EITHER WAY, IT WOULD BE AT LEAST $1000 FOR THE INSPECTION AND DIAGNOSIS. I HAVE HAD REGULAR SERVICE AT THE DEALER AND THEY NEVER MENTIONED NO CHECKED FOR THIS POTENTIAL PROBLEM WHILE MY VEHICLE WAS IN FOR SERVICE WHEN THE MILEAGE WAS UNDER 70K.
VEHICLE STOPPED IN THE MIDDLE OF THE ROAD AND SENSORS LITE UP AND VEHICLE STALLED. MECHANIC DETERMINED IT WAS THE TIMING CHAIN, WARRANTY COMPANY DEMANDED ENGINE BE OPENED UP TO CHECK VALUES, FOUND TIMING CHAIN BOLT BROKEN OFF IN THE ENGINE NOT TO BE FOUND. WARRANTY COMPANY BLAMED BOLT AND REFUSED TO PAY REPAIRS, NEW ENGINE REQUIRED SINCE BOLT COULD NOT BE FOUND. NONE ISSUE WITH BMW
VEHICLE STOPPED IN THE MIDDLE OF THE ROAD AND SENSORS LITE UP AND VEHICLE STALLED. MECHANIC DETERMINED IT WAS THE TIMING CHAIN, WARRANTY COMPANY DEMANDED ENGINE BE OPENED UP TO CHECK VALUES, FOUND TIMING CHAIN BOLT BROKEN OFF IN THE ENGINE NOT TO BE FOUND. WARRANTY COMPANY BLAMED BOLT AND REFUSED TO PAY REPAIRS, NEW ENGINE REQUIRED SINCE BOLT COULD NOT BE FOUND. NONE ISSUE WITH BMW
MY 2013 X BMW WAS GIVING A MESSAGE ON THE DASH BOARD STATING IF I STOP THE ENGINE I MAY NOT BE ABLE TO RE-START THE CAR. ON APRIL 17, 2019 I DROVE TO PRIME MOTOR GROUP BMW OF NORWOOD, MA FOR SERVICE. I WAS TOLD THAT THE REPLACE A PART AND THE CAR CANNOT START, AT THIS POINT I WAS GETTING AN E-MAIL FROM THE DEALER WITH AN ESTIMATE COST OF CLOSE TO $5,500 TO REPAIR IT. AT THE TIME TAKING THE CAR FOR THE PROBLEM, THERE WERE 5 RECALLS PENDING FOR MY CAR THAT NEEDED IMMEDIATE ATTENTION REPAIR, BUT THE RECALLS WAS KEPT SECRET FROM ME UNTIL ON APRIL 24, 2019 I TOWED THE CAR BACK TO THE DEALER TO REPLACE THE BATTERY FOR $525 AS I WAS TOLL BY THE SERVICE COUNSELOR TO GET THAT START BACK. AS OFF NOW, MY CAR IS STILL SEATING AT THE DEALER, BUT I DON'T HAVE $5,500 TO REPAIR THE ENGINE AND THE ELECTRICAL ISSUES.
WHILE DRIVING ON THE HIGHWAY LOW OIL PRESSURE LIGHT CAME ON AND THE ENGINE LOCKED ITSELF. GOT TOWED TO THE DEALER AND WAS TOLD TIMING CHAIN PROBLEM AND NEW ENGINE POTENTIALLY. AFTER SOME RESEARCH FOUND THE SAME INCIDENT HAPPENING TO LOTS OF PEOPLE. I ALSO FOUND THAT THERE IS AN EXTENDED WARRANTY ON THIS 7/70,000. WE WERE LUCKY TO HAVE 69,550 MILES.
MY 2013 X BMW WAS GIVING A MESSAGE ON THE DASH BOARD STATING IF I STOP THE ENGINE I MAY NOT BE ABLE TO RE-START THE CAR. ON APRIL 17, 2019 I DROVE TO PRIME MOTOR GROUP BMW OF NORWOOD, MA FOR SERVICE. I WAS TOLD THAT THE REPLACE A PART AND THE CAR CANNOT START, AT THIS POINT I WAS GETTING AN E-MAIL FROM THE DEALER WITH AN ESTIMATE COST OF CLOSE TO $5,500 TO REPAIR IT. AT THE TIME TAKING THE CAR FOR THE PROBLEM, THERE WERE 5 RECALLS PENDING FOR MY CAR THAT NEEDED IMMEDIATE ATTENTION REPAIR, BUT THE RECALLS WAS KEPT SECRET FROM ME UNTIL ON APRIL 24, 2019 I TOWED THE CAR BACK TO THE DEALER TO REPLACE THE BATTERY FOR $525 AS I WAS TOLL BY THE SERVICE COUNSELOR TO GET THAT START BACK. AS OFF NOW, MY CAR IS STILL SEATING AT THE DEALER, BUT I DON'T HAVE $5,500 TO REPAIR THE ENGINE AND THE ELECTRICAL ISSUES.
WHILE DRIVING ON THE HIGHWAY LOW OIL PRESSURE LIGHT CAME ON AND THE ENGINE LOCKED ITSELF. GOT TOWED TO THE DEALER AND WAS TOLD TIMING CHAIN PROBLEM AND NEW ENGINE POTENTIALLY. AFTER SOME RESEARCH FOUND THE SAME INCIDENT HAPPENING TO LOTS OF PEOPLE. I ALSO FOUND THAT THERE IS AN EXTENDED WARRANTY ON THIS 7/70,000. WE WERE LUCKY TO HAVE 69,550 MILES.
I WAS DRIVING IN THE HIGHWAY WITH MY 7 MONTH OLD BABY AND ALL OF THE SUDDEN MY CAR STOPS, IT WAS TOWED TO THE CLOSEST BMW DEALER. ONE DAY LATER I GET A NOTIFICATION IN MY EMAIL THAT THE ENGINE IS NO LONGER WORKING DUE TO A TIMING CHAIN PROBLEM. THE TOTAL COST FOR REPAIR IS 15K!
I WAS DRIVING IN THE HIGHWAY WITH MY 7 MONTH OLD BABY AND ALL OF THE SUDDEN MY CAR STOPS, IT WAS TOWED TO THE CLOSEST BMW DEALER. ONE DAY LATER I GET A NOTIFICATION IN MY EMAIL THAT THE ENGINE IS NO LONGER WORKING DUE TO A TIMING CHAIN PROBLEM. THE TOTAL COST FOR REPAIR IS 15K!
2013 BMW X3 SDRIVE28I (F25) TIMING CHAIN RAIL GUIDE FAILED AT 70,800 MILES ON ROUTE 80, NEAR AKRON, OHIO. "LOW OIL PRESSURE" WARNING DISPLAYED ON DASHBOARD, TRAVELING AROUND 77MPH ON CRUISE CONTROL. BMW OF AKRON SAID THAT BMWNA WILL COVER 35% OF THE COST OF A "GOODWILL" ENGINE REPLACEMENT. OUT OF POCKET EXPENSE: $7,706.67. THE CAR IS CURRENTLY WORTH $14,000 RETAIL AT THIS POINT (APRIL 2019).
2013 BMW X3 SDRIVE28I (F25) TIMING CHAIN RAIL GUIDE FAILED AT 70,800 MILES ON ROUTE 80, NEAR AKRON, OHIO. "LOW OIL PRESSURE" WARNING DISPLAYED ON DASHBOARD, TRAVELING AROUND 77MPH ON CRUISE CONTROL. BMW OF AKRON SAID THAT BMWNA WILL COVER 35% OF THE COST OF A "GOODWILL" ENGINE REPLACEMENT. OUT OF POCKET EXPENSE: $7,706.67. THE CAR IS CURRENTLY WORTH $14,000 RETAIL AT THIS POINT (APRIL 2019).
IN THE MORNING OF MARCH 25TH, 2019 IN RUSH HOUR HIGHWAY TRAFFIC THE BMW X3 2013 WITH 92,000 MILES ON ODOMETER CEASED NORMAL OPERATION AND WAS MAKING VERY LOUD METALLIC NOISE. CAR WENT TO "LIMP" MODE AND WAS ABLE TO BE DRIVEN OFF THE HIGHWAY AND PARK. CAR COULD NOT BE RE-STARTED AT THAT TIME. CAR WAS TOWED TO LOCAL BMW DEALERSHIP WHERE THE SERVICE DEPT DIAGNOSED CAR WITH MAJOR ENGINE FAILURE, ADMITTING WAS LIKELY RELATED TO MALFUNCTIONED TIMING CHAIN GUARD A KNOWN ENGINEERING DEFECT FOR THE BMW N20 28I ENGINE FOR THE 2013 MODEL YEAR. SUGGESTED RESOLUTION WAS NEW ENGINE QUOTED ORIGINALLY AT $16,000 BUT LOWERED TO $11,300 PLUS TAX FOR A CAR VALUED AT ROUGHLY $12,000. BMW NA OFFERED ASSISTANCE IN DISCOUNTING THE REPAIR TO THE QUOTED AMOUNT OF $11,300 BUT WILL NOT AUTHORIZE FULL COVERAGE FOR REPAIR COST AS CAR IS OUTSIDE OF THE EXTENDED WARRANTY OF 7 YEAR/70K. THE ORIGINAL WARRANTY WAS INCREASED DUE TO KNOWN DEFECTS AND FAILURES OF THE N20 ENGINE AND APPARENTLY NO PROACTIVE OFFER AT BMW NA'S EXPENSE TO FIX THIS ISSUE.
IN THE MORNING OF MARCH 25TH, 2019 IN RUSH HOUR HIGHWAY TRAFFIC THE BMW X3 2013 WITH 92,000 MILES ON ODOMETER CEASED NORMAL OPERATION AND WAS MAKING VERY LOUD METALLIC NOISE. CAR WENT TO "LIMP" MODE AND WAS ABLE TO BE DRIVEN OFF THE HIGHWAY AND PARK. CAR COULD NOT BE RE-STARTED AT THAT TIME. CAR WAS TOWED TO LOCAL BMW DEALERSHIP WHERE THE SERVICE DEPT DIAGNOSED CAR WITH MAJOR ENGINE FAILURE, ADMITTING WAS LIKELY RELATED TO MALFUNCTIONED TIMING CHAIN GUARD A KNOWN ENGINEERING DEFECT FOR THE BMW N20 28I ENGINE FOR THE 2013 MODEL YEAR. SUGGESTED RESOLUTION WAS NEW ENGINE QUOTED ORIGINALLY AT $16,000 BUT LOWERED TO $11,300 PLUS TAX FOR A CAR VALUED AT ROUGHLY $12,000. BMW NA OFFERED ASSISTANCE IN DISCOUNTING THE REPAIR TO THE QUOTED AMOUNT OF $11,300 BUT WILL NOT AUTHORIZE FULL COVERAGE FOR REPAIR COST AS CAR IS OUTSIDE OF THE EXTENDED WARRANTY OF 7 YEAR/70K. THE ORIGINAL WARRANTY WAS INCREASED DUE TO KNOWN DEFECTS AND FAILURES OF THE N20 ENGINE AND APPARENTLY NO PROACTIVE OFFER AT BMW NA'S EXPENSE TO FIX THIS ISSUE.
JANUARY 12, 2019 CAR WAS PARKED UNOCCUPIED ON STREET FOR 2+HOURS AFTER DRIVING IT 20 MILES. VEHICLE SPONTANEOUSLY CAUGHT FIRE AND BURNED TO THE GROUND, TOTAL LOSS. ENGINE REPLACED BY BMW ONE YEAR PRIOR UNDER WARRANTY FOR TIMING CHAIN GUIDE FAILURE. COMPLETE SERVICE PERFORMED BY BMW IN OCTOBER 2018. APPROXIMATELY 66,000 MILES ON VEHICLE.
JANUARY 12, 2019 CAR WAS PARKED UNOCCUPIED ON STREET FOR 2+HOURS AFTER DRIVING IT 20 MILES. VEHICLE SPONTANEOUSLY CAUGHT FIRE AND BURNED TO THE GROUND, TOTAL LOSS. ENGINE REPLACED BY BMW ONE YEAR PRIOR UNDER WARRANTY FOR TIMING CHAIN GUIDE FAILURE. COMPLETE SERVICE PERFORMED BY BMW IN OCTOBER 2018. APPROXIMATELY 66,000 MILES ON VEHICLE.
JAN/25/2019 4P CST, WIFE WAS DRIVING AT LOW SPEEDS, CAR SHOWED "ENGINE OIL PRESSURE LOW" WARNING, AND THEN STALLED AT THE INTERSECTION OF 15TH ST SE AND 5TH ST SE, MINNESOTA, MN. THE VEHICLE WAS TOWED TO MOTORWERKS BMW SERVICE DEPT, 1300 AMERICAN BLVD W, BLOOMINGTON, MN 55420. SERVICE ADVISOR, LORREN, SUGGESTED THAT THE TIMING CHAIN BROKE, AND HAS CAUSED CATASTROPHIC, IRREPARABLE DAMAGE TO THE MOTOR, AND A NEW MOTOR WOULD BE REQUIRED. NOW, I'M NO CAR EXPERT, BUT THERE 1 THING FOR SURE THAT THERE NO WAY A TIMING CHAIN SHOULD JUST BREAK LIKE THAT, AND DESTROY THE ENGINE, UNLESS THERE A MAJOR DESIGN FLAW SO, I DID SOME DIGGING, AND THERE ARE A LOT OF SIMILAR CASES FOR 2013 X3 28I WITH N20 MOTORS. IT SEEMS LIKE BMW HAS AWARE OF THE DESIGN FLAW, AND BMW REDESIGNED THE PROBLEM COMPONENTS, HAD EXTENDED THE WARRANTY TO 7YRS/70K MILES, BUT NEVER ISSUED A SAFETY RECALL. THIS ISSUE IS SO WIDESPREAD THAT THERE'S ALREADY A CLASS ACTION FILED FOR THIS ISSUE - HTTP://BMWENGINEFAILURECLASSACTION.COM/ SOME REPORTS: HTTPS://DEFECTIVECONSUMERPRODUCTS.WORDPRESS.COM/2017/05/08/BMW-N20-N26-ENGINE-TIMING-CHAIN-ANDOR-OIL-PUMP-DRIVE-CHAIN-COMPONENT-FAILURE/ HTTP://BMWENGINEFAILURECLASSACTION.COM/?FBCLID=IWAR3-WGGD2DJJSWTIPHSQSUM9AVL43Q3LP3ZWJEQREXN3LUXIPQAR2V2O9YK HTTPS://WWW.CARCOMPLAINTS.COM/NEWS/2017/BMW-N20-N26-ENGINE-LAWSUIT-BLAMES-TIMING-CHAINS.SHTML HTTP://WWW.CARPROBLEMZOO.COM/BMW/X3/ENGINE-FAILURE-PROBLEMS.PHP HTTPS://WWW.CARCOMPLAINTS.COM/BMW/X3/2013/ENGINE/BROKEN_TIMING_CHAIN_GUIDE.SHTML HTTPS://WWW.FACEBOOK.COM/PAGES/CATEGORY/COMMUNITY/BMW-PROBLEM-TIMING-CHAIN-293617047394760/ HTTP://WWW.RIGHTFOOTDOWN.COM/CARS/AUTOMOTIVE-NEWS/BMW-REDESIGNS-N20-TIMING-CHAIN-COMPONENTS-N26-TOO/ HTTPS://WWW.BIMMERFEST.COM/FORUMS/SHOWTHREAD.PHP?T=901376 HTTPS://WWW.BIMMERFEST.COM/FORUMS/SHOWTHREAD.PHP?T=912547 HTTPS://X3.XBIMMERS.COM/FORUMS/SHOWTHREAD.PHP?T=1496333
JAN/25/2019 4P CST, WIFE WAS DRIVING AT LOW SPEEDS, CAR SHOWED "ENGINE OIL PRESSURE LOW" WARNING, AND THEN STALLED AT THE INTERSECTION OF 15TH ST SE AND 5TH ST SE, MINNESOTA, MN. THE VEHICLE WAS TOWED TO MOTORWERKS BMW SERVICE DEPT, 1300 AMERICAN BLVD W, BLOOMINGTON, MN 55420. SERVICE ADVISOR, LORREN, SUGGESTED THAT THE TIMING CHAIN BROKE, AND HAS CAUSED CATASTROPHIC, IRREPARABLE DAMAGE TO THE MOTOR, AND A NEW MOTOR WOULD BE REQUIRED. NOW, I'M NO CAR EXPERT, BUT THERE 1 THING FOR SURE THAT THERE NO WAY A TIMING CHAIN SHOULD JUST BREAK LIKE THAT, AND DESTROY THE ENGINE, UNLESS THERE A MAJOR DESIGN FLAW SO, I DID SOME DIGGING, AND THERE ARE A LOT OF SIMILAR CASES FOR 2013 X3 28I WITH N20 MOTORS. IT SEEMS LIKE BMW HAS AWARE OF THE DESIGN FLAW, AND BMW REDESIGNED THE PROBLEM COMPONENTS, HAD EXTENDED THE WARRANTY TO 7YRS/70K MILES, BUT NEVER ISSUED A SAFETY RECALL. THIS ISSUE IS SO WIDESPREAD THAT THERE'S ALREADY A CLASS ACTION FILED FOR THIS ISSUE - HTTP://BMWENGINEFAILURECLASSACTION.COM/ SOME REPORTS: HTTPS://DEFECTIVECONSUMERPRODUCTS.WORDPRESS.COM/2017/05/08/BMW-N20-N26-ENGINE-TIMING-CHAIN-ANDOR-OIL-PUMP-DRIVE-CHAIN-COMPONENT-FAILURE/ HTTP://BMWENGINEFAILURECLASSACTION.COM/?FBCLID=IWAR3-WGGD2DJJSWTIPHSQSUM9AVL43Q3LP3ZWJEQREXN3LUXIPQAR2V2O9YK HTTPS://WWW.CARCOMPLAINTS.COM/NEWS/2017/BMW-N20-N26-ENGINE-LAWSUIT-BLAMES-TIMING-CHAINS.SHTML HTTP://WWW.CARPROBLEMZOO.COM/BMW/X3/ENGINE-FAILURE-PROBLEMS.PHP HTTPS://WWW.CARCOMPLAINTS.COM/BMW/X3/2013/ENGINE/BROKEN_TIMING_CHAIN_GUIDE.SHTML HTTPS://WWW.FACEBOOK.COM/PAGES/CATEGORY/COMMUNITY/BMW-PROBLEM-TIMING-CHAIN-293617047394760/ HTTP://WWW.RIGHTFOOTDOWN.COM/CARS/AUTOMOTIVE-NEWS/BMW-REDESIGNS-N20-TIMING-CHAIN-COMPONENTS-N26-TOO/ HTTPS://WWW.BIMMERFEST.COM/FORUMS/SHOWTHREAD.PHP?T=901376 HTTPS://WWW.BIMMERFEST.COM/FORUMS/SHOWTHREAD.PHP?T=912547 HTTPS://X3.XBIMMERS.COM/FORUMS/SHOWTHREAD.PHP?T=1496333
TL* THE CONTACT OWNS A 2013 BMW X3. AFTER THE CONTACT ADDED COOLANT TO THE VEHICLE, THE CHECK ENGINE INDICATOR ILLUMINATED AND "COOLANT LOW, REFILL COOLANT AND CHECK STATUS" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO STEVEN'S CREEK BMW (4343 STEVENS CREEK BLVD, SANTA CLARA, CA 95051, (800) 298-1501) WHERE IT WAS DETERMINED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 70,000.
TL* THE CONTACT OWNS A 2013 BMW X3. AFTER THE CONTACT ADDED COOLANT TO THE VEHICLE, THE CHECK ENGINE INDICATOR ILLUMINATED AND "COOLANT LOW, REFILL COOLANT AND CHECK STATUS" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO STEVEN'S CREEK BMW (4343 STEVENS CREEK BLVD, SANTA CLARA, CA 95051, (800) 298-1501) WHERE IT WAS DETERMINED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 70,000.
TIMING CHAIN BROKEN
TIMING CHAIN BROKEN
I WAS DRIVING ON THE HIGHWAY AT SPEED 55 - 65 MILES PER HR, THEN STUDENTLY I GOT A MESSAGE, ENGINE LOSS POWER, AND THE CAR SUDDENLY STOP. I WAS ABLE TO SLIDE TO THE SIDE OFF ROAD. CAR WAS TOWED TO BMX DEALER. THE I RECEIVED LATER, I HAD ENGINE FAILURE. THEY SAID IT IS COMMON PROBLEM DUE TO MANUFACTURER PROBLEM. CAR WAS 106,117 MILES. REALLY SURPRISING TO SEE CAR ENGINE FAILED THIS WAY. SOMETHING MUST BE WRONG WITH THE MANUFACTURE. ALSO SO DANGEROUS FOR A CAR TO FAILED STUDENTLY ON ROAD THIS WAY. RISK OF ACCIDENTS.
I WAS DRIVING ON THE HIGHWAY AT SPEED 55 - 65 MILES PER HR, THEN STUDENTLY I GOT A MESSAGE, ENGINE LOSS POWER, AND THE CAR SUDDENLY STOP. I WAS ABLE TO SLIDE TO THE SIDE OFF ROAD. CAR WAS TOWED TO BMX DEALER. THE I RECEIVED LATER, I HAD ENGINE FAILURE. THEY SAID IT IS COMMON PROBLEM DUE TO MANUFACTURER PROBLEM. CAR WAS 106,117 MILES. REALLY SURPRISING TO SEE CAR ENGINE FAILED THIS WAY. SOMETHING MUST BE WRONG WITH THE MANUFACTURE. ALSO SO DANGEROUS FOR A CAR TO FAILED STUDENTLY ON ROAD THIS WAY. RISK OF ACCIDENTS.
VEHICLE HAD POOR ACCELERATION WHEN DRIVING ON THE ROAD. BROUGHT IT INTO BMW SERVICE CENTER AND WAS INFORMED THAT THE TIMING CHAIN AND OIL CHAIN HAD FAILED AND I NEEDED A NEW ENGINE. NO PRIOR PROBLEMS BEFORE THIS. ONLY 90000 MILES ON THE VEHICLE.
VEHICLE HAD POOR ACCELERATION WHEN DRIVING ON THE ROAD. BROUGHT IT INTO BMW SERVICE CENTER AND WAS INFORMED THAT THE TIMING CHAIN AND OIL CHAIN HAD FAILED AND I NEEDED A NEW ENGINE. NO PRIOR PROBLEMS BEFORE THIS. ONLY 90000 MILES ON THE VEHICLE.
DRIVING THE CAR ON THE HIGHWAY WHEN THE SCREEN ON THE CAR FLASHES A 'DRIVETRAIN MALFUNCTION ERROR', NO PRIOR ISSUES OR WARNINGS AND IT SAID TO DRIVE MODERATELY, NO OTHER WARNING OR TO STOP. I PULLED INTO THE NEAREST DEALER WHICH WAS LESS THAN A MILE AWAY AND TURNED THE CAR OFF, THE SERVICE MANAGER CAME OUT AND TRIED TO TURN THE CAR BACK ON AND COULDN'T, SO THEY REPLACED THE BATTERY AND WERE ABLE TO START IT EXCEPT THEY COULDN'T GET THE CAR OUT OF PARK, THE CAR WAS FLAT BEDDED TO THE BMW DEALER AND AFTER A MONTH THEY LET ME KNOW THAT MY CAR HAD COMPLETE ENGINE FAILURE DUE TO THE TIMING CHAIN BREAKING WHICH CAUSED THE 'CATASTROPHIC ENGINE FAILURE'. I HAVE READ HUNDREDS IF NOT THOUSANDS OF OTHER STORIES THAT MIRROR MY EXPERIENCE TO A TEE, SOME HOWEVER WERE NOT AS LUCKY AS I WAS TO BE ABLE TO GET OUT OF THE MIDDLE OF THE HIGHWAY/ROAD BEFORE THEIR CAR COMPLETELY LOCKED UP AND DID NOT MOVE. BMW ADMITS THAT THESE CARS HAVE ISSUES WITH THE TIMING CHAIN MATERIAL THEY USED, WHICH HAPPENS TO BE PLASTIC; HOWEVER, DUE TO THE COST OF REPLACING ALL OF THESE PARTS IN THE KNOWN CARS THAT THEY WOULD COST BMW NA MORE $500 MILLION. IF THE NHTSA DOES NOT STEP IN AND FORCE THEM TO FIX THESE FAULTY PARTS THEY WILL END UP HAVING ONE OF THESE BMW'S WITH THE N20 OR N26 ENGINES FAIL WHILE DRIVING ON A ROAD AND SOMEONE IS GOING TO END UP GETTING KILLED BECAUSE OF IT. BMW IS HIDING THE SEVERITY OF THESE FAILURES IN THEIR PARTS AND BECAUSE NOBODY HAS DIED OR FACED AN INJURY THEY WILL NOT TAKE THE INITIATIVE AND ISSUE A RECALL, THEY JUST EXTENDED THE WARRANTY FOR THE REPLACEMENT OF THESE PARTS FOR AN ADDITIONAL 10K MILES BECAUSE THEY KNOW THE PLASTIC TIMING CHAIN LASTS ON AVERAGE TO ABOUT 70K WHICH IS WHY THE WARRANTY IS NOW FOR 7 YEARS/70K MILES OR WHICHEVER COMES FIRST. IN CLOSING, MY CAR ENGINE FACED ENGINE FAILURE AND COMPLETELY SEIZED AT 77K MILES.
DRIVING THE CAR ON THE HIGHWAY WHEN THE SCREEN ON THE CAR FLASHES A 'DRIVETRAIN MALFUNCTION ERROR', NO PRIOR ISSUES OR WARNINGS AND IT SAID TO DRIVE MODERATELY, NO OTHER WARNING OR TO STOP. I PULLED INTO THE NEAREST DEALER WHICH WAS LESS THAN A MILE AWAY AND TURNED THE CAR OFF, THE SERVICE MANAGER CAME OUT AND TRIED TO TURN THE CAR BACK ON AND COULDN'T, SO THEY REPLACED THE BATTERY AND WERE ABLE TO START IT EXCEPT THEY COULDN'T GET THE CAR OUT OF PARK, THE CAR WAS FLAT BEDDED TO THE BMW DEALER AND AFTER A MONTH THEY LET ME KNOW THAT MY CAR HAD COMPLETE ENGINE FAILURE DUE TO THE TIMING CHAIN BREAKING WHICH CAUSED THE 'CATASTROPHIC ENGINE FAILURE'. I HAVE READ HUNDREDS IF NOT THOUSANDS OF OTHER STORIES THAT MIRROR MY EXPERIENCE TO A TEE, SOME HOWEVER WERE NOT AS LUCKY AS I WAS TO BE ABLE TO GET OUT OF THE MIDDLE OF THE HIGHWAY/ROAD BEFORE THEIR CAR COMPLETELY LOCKED UP AND DID NOT MOVE. BMW ADMITS THAT THESE CARS HAVE ISSUES WITH THE TIMING CHAIN MATERIAL THEY USED, WHICH HAPPENS TO BE PLASTIC; HOWEVER, DUE TO THE COST OF REPLACING ALL OF THESE PARTS IN THE KNOWN CARS THAT THEY WOULD COST BMW NA MORE $500 MILLION. IF THE NHTSA DOES NOT STEP IN AND FORCE THEM TO FIX THESE FAULTY PARTS THEY WILL END UP HAVING ONE OF THESE BMW'S WITH THE N20 OR N26 ENGINES FAIL WHILE DRIVING ON A ROAD AND SOMEONE IS GOING TO END UP GETTING KILLED BECAUSE OF IT. BMW IS HIDING THE SEVERITY OF THESE FAILURES IN THEIR PARTS AND BECAUSE NOBODY HAS DIED OR FACED AN INJURY THEY WILL NOT TAKE THE INITIATIVE AND ISSUE A RECALL, THEY JUST EXTENDED THE WARRANTY FOR THE REPLACEMENT OF THESE PARTS FOR AN ADDITIONAL 10K MILES BECAUSE THEY KNOW THE PLASTIC TIMING CHAIN LASTS ON AVERAGE TO ABOUT 70K WHICH IS WHY THE WARRANTY IS NOW FOR 7 YEARS/70K MILES OR WHICHEVER COMES FIRST. IN CLOSING, MY CAR ENGINE FACED ENGINE FAILURE AND COMPLETELY SEIZED AT 77K MILES.
FAULTY TIMING CHAIN AND GUIDES. BMW IS ALREADY AWARE OF THIS ISSUES WITH THE N20 TYPE OF ENGINE AND EXTENDED OUT A WARRANTY MANY OF THE VEHICLES BUT MOST OF THE TIMING CHAIN FAIL JUST AFTER THE 70K MILE LIMIT IMPOSED IN THE EXTENSION. BMW OFFERED ME NO HELP IN THIS MATTER AND I HAD TO PAY OUT OF POCKET FOR A REPAIR ON A VEHICLE THAT SHOULD HAVE BEEN REPAIRED.
FAULTY TIMING CHAIN AND GUIDES. BMW IS ALREADY AWARE OF THIS ISSUES WITH THE N20 TYPE OF ENGINE AND EXTENDED OUT A WARRANTY MANY OF THE VEHICLES BUT MOST OF THE TIMING CHAIN FAIL JUST AFTER THE 70K MILE LIMIT IMPOSED IN THE EXTENSION. BMW OFFERED ME NO HELP IN THIS MATTER AND I HAD TO PAY OUT OF POCKET FOR A REPAIR ON A VEHICLE THAT SHOULD HAVE BEEN REPAIRED.
DRIVE TRAIN LIGHT CAME ON AS I WAS ON PARKWAY AND CAR LOST POWER GOING FROM 55 TO 30 MPH. INFORMED THAT THERE IS A TIMING CHAIN ISSUE
DRIVE TRAIN LIGHT CAME ON AS I WAS ON PARKWAY AND CAR LOST POWER GOING FROM 55 TO 30 MPH. INFORMED THAT THERE IS A TIMING CHAIN ISSUE
AT APPROX. 60,200 MILES, I WAS DRIVING DOWN A SECONDARY ROAD, MOVING AT ABOUT 45 MPH AND RECEIVED THE DRIVE TRAIN WARNING AND AS I WAS PULLING OVER, I RECEIVED THE LOW ENGINE PRESSURE WARNING. I WAS ABLE TO PULL OVER AND TURN OFF THE ENGINE AND HAVE MY VEHICLE TOWED.
AT APPROX. 60,200 MILES, I WAS DRIVING DOWN A SECONDARY ROAD, MOVING AT ABOUT 45 MPH AND RECEIVED THE DRIVE TRAIN WARNING AND AS I WAS PULLING OVER, I RECEIVED THE LOW ENGINE PRESSURE WARNING. I WAS ABLE TO PULL OVER AND TURN OFF THE ENGINE AND HAVE MY VEHICLE TOWED.
I HAVE A 2013 BMW X3 WITH 85K MILES AND WAS DRIVING ON A 4-LANE HIGHWAY AT 55 MPH WHEN A WARNING LIGHT CAME ON INDICATING A DRIVETRAIN MALFUNCTION AND THAT I SHOULD 'DRIVE MODERATELY'. WITHIN SECONDS, A SECOND WARNING LIGHT CAME ON INDICATING LOW OIL PRESSURE AND THAT I SHOULD 'ADD A QUART OF OIL'. I IMMEDIATELY PULLED OVER TO THE SIDE OF THE ROAD WHERE THE CAR SHIFTED INTO NEUTRAL WITHOUT ME TOUCHING THE GEAR SHIFT. I TURNED THE CAR OFF TO CHECK THE OWNER'S MANUAL ABOUT THE DRIVETRAIN WARNING LIGHT, AND THE CAR WOULD NOT RESTART. THE ENTIRE SCENARIO LASTED ABOUT 10-15 SECONDS, AND PRIOR TO THIS, I HAD NO PROBLEMS WITH THE CAR AND WAS DILIGENT ABOUT PERFORMING ROUTINE SERVICE ACCORDING TO THE MANUFACTURER'S INSTRUCTIONS. THE CAR WAS TOWED TO THE CLOSEST BMW DEALERSHIP. I RECEIVED A CALL THE FOLLOWING DAY NOTIFYING ME THAT CATASTROPHIC DAMAGE HAD OCCURRED TO THE ENGINE AND THAT I NEEDED A NEW ENGINE! APPARENTLY, THE TIMING CHAIN GUIDE BROKE, THE PIECES FELL INTO THE OIL PAN AND LODGED AGAINST THE SCREEN THAT KEEPS DEBRIS OUT OF THE ENGINE, AND STARVED THE ENGINE OF OIL. WHILE I AM CONCERNED ABOUT THE $12,000 REPAIR BILL, I AM EQUALLY CONCERNED ABOUT THE DANGER THAT IS POSED BY THE SUDDEN AND COMPLETE DISABLEMENT OF THE VEHICLE THAT COULD RESULT IN INJURY OR DEATH TO THE CAR OWNER OR TO ANOTHER DRIVER WHO ENCOUNTERS THE DISABLED CAR ON A BUSY HIGHWAY. THIS IS A RECURRING PROBLEM. I SPOKE WITH 3 SERVICE ADVISORS AT 3 DIFFERENT DEALERSHIPS, AND THE SERVICE ADVISORS SAID 'IT IS A RECURRING PROBLEM'. I ALSO REVIEWED NHTSA AND CARCOMPLAINTS.COM WEBSITES AND FOUND NUMEROUS COMPLAINTS ABOUT THE SAME PROBLEM. I ANTICIPATE MORE INCIDENCES OF TIMING CHAIN GUIDE FAILURE MORE DRIVERS REACH 75K PLUS MILES.
I HAVE A 2013 BMW X3 WITH 85K MILES AND WAS DRIVING ON A 4-LANE HIGHWAY AT 55 MPH WHEN A WARNING LIGHT CAME ON INDICATING A DRIVETRAIN MALFUNCTION AND THAT I SHOULD 'DRIVE MODERATELY'. WITHIN SECONDS, A SECOND WARNING LIGHT CAME ON INDICATING LOW OIL PRESSURE AND THAT I SHOULD 'ADD A QUART OF OIL'. I IMMEDIATELY PULLED OVER TO THE SIDE OF THE ROAD WHERE THE CAR SHIFTED INTO NEUTRAL WITHOUT ME TOUCHING THE GEAR SHIFT. I TURNED THE CAR OFF TO CHECK THE OWNER'S MANUAL ABOUT THE DRIVETRAIN WARNING LIGHT, AND THE CAR WOULD NOT RESTART. THE ENTIRE SCENARIO LASTED ABOUT 10-15 SECONDS, AND PRIOR TO THIS, I HAD NO PROBLEMS WITH THE CAR AND WAS DILIGENT ABOUT PERFORMING ROUTINE SERVICE ACCORDING TO THE MANUFACTURER'S INSTRUCTIONS. THE CAR WAS TOWED TO THE CLOSEST BMW DEALERSHIP. I RECEIVED A CALL THE FOLLOWING DAY NOTIFYING ME THAT CATASTROPHIC DAMAGE HAD OCCURRED TO THE ENGINE AND THAT I NEEDED A NEW ENGINE! APPARENTLY, THE TIMING CHAIN GUIDE BROKE, THE PIECES FELL INTO THE OIL PAN AND LODGED AGAINST THE SCREEN THAT KEEPS DEBRIS OUT OF THE ENGINE, AND STARVED THE ENGINE OF OIL. WHILE I AM CONCERNED ABOUT THE $12,000 REPAIR BILL, I AM EQUALLY CONCERNED ABOUT THE DANGER THAT IS POSED BY THE SUDDEN AND COMPLETE DISABLEMENT OF THE VEHICLE THAT COULD RESULT IN INJURY OR DEATH TO THE CAR OWNER OR TO ANOTHER DRIVER WHO ENCOUNTERS THE DISABLED CAR ON A BUSY HIGHWAY. THIS IS A RECURRING PROBLEM. I SPOKE WITH 3 SERVICE ADVISORS AT 3 DIFFERENT DEALERSHIPS, AND THE SERVICE ADVISORS SAID 'IT IS A RECURRING PROBLEM'. I ALSO REVIEWED NHTSA AND CARCOMPLAINTS.COM WEBSITES AND FOUND NUMEROUS COMPLAINTS ABOUT THE SAME PROBLEM. I ANTICIPATE MORE INCIDENCES OF TIMING CHAIN GUIDE FAILURE MORE DRIVERS REACH 75K PLUS MILES.
VARIOUS FAILURES IN POWER TRAIN INCLUDING TRANSFER CASE, TURBO, HIGH PRESSURE FUEL INJECTION, AND TRANSMISSION. FAILURES HAVE HAPPENED WHILE TRAVELING ON CALIFORNIA FREEWAYS. FAILURES SOMETIMES REQUIRE TOWING. SOMETIMES CAUTION DRIVER TO PROCEED AT LOWER SPEEDS.
VARIOUS FAILURES IN POWER TRAIN INCLUDING TRANSFER CASE, TURBO, HIGH PRESSURE FUEL INJECTION, AND TRANSMISSION. FAILURES HAVE HAPPENED WHILE TRAVELING ON CALIFORNIA FREEWAYS. FAILURES SOMETIMES REQUIRE TOWING. SOMETIMES CAUTION DRIVER TO PROCEED AT LOWER SPEEDS.
WHILE DRIVING ON THE HIGHWAY AT 60-70 MILES, THE LOW OIL PRESSURE LIGHT CAME ON, IMMEDIATELY FOLLOWED BY A DRIVETRAIN MALFUNCTION INDICATOR LIGHT THEN CAR COMPLETELY LOST ALL POWER INCLUDING BREAKS AND STEERING. LUCKILY WAS ABLE TO PULL OVER TO A SERVICE LANE. THE CAR WOULD NOT RESTART AND HAD TOW TO THE DEALER. DEALER PERFORMED AN OIL ANALYSIS AND FOUND LOTS OF METAL SHAVINGS/PARTICLES IN THE OIL WHICH CAUSED THE ENGINE TO SEIZE. MEANWHILE THE OIL WAS JUST CHANGED 3 WEEKS PRIOR. CLEARLY THIS IS MANUFACTURE DEFECT. BMW NORTH AMERICA DOES NOT WANT TO ACKNOWLEDGE THIS EVEN THOUGH THERE ARE NUMEROUS CLASS ACTIONS SUITS REGARDING TIMING CHAIN FAILURE WHICH CAUSES THE ENGINE TO SEIZE DUE TO FAILURE OF PLASTIC TIMING CHAIN GUIDES. HAD TO PAY OUT OF POCKET TO REPAIR DEFECTIVE ENGINE. THERE NEEDS TO BE A RECALL AS THIS COULD HAVE BEEN CATASTROPHIC IF SOMEONE WAS SERIOUSLY HURT OR EVEN KILLED. BMW DOES NOT VALUE THE SAFETY OF THEIR CONSUMERS NOR DO THEY STAND BY THEIR PRODUCTS. THIS IS TOTALLY UNACCEPTABLE. IN GOOD CONSCIENCE, I WOULD NEVER RECOMMEND THIS "ULTIMATE DRIVING MACHINE" TO ANYONE!
WHILE DRIVING ON THE HIGHWAY AT 60-70 MILES, THE LOW OIL PRESSURE LIGHT CAME ON, IMMEDIATELY FOLLOWED BY A DRIVETRAIN MALFUNCTION INDICATOR LIGHT THEN CAR COMPLETELY LOST ALL POWER INCLUDING BREAKS AND STEERING. LUCKILY WAS ABLE TO PULL OVER TO A SERVICE LANE. THE CAR WOULD NOT RESTART AND HAD TOW TO THE DEALER. DEALER PERFORMED AN OIL ANALYSIS AND FOUND LOTS OF METAL SHAVINGS/PARTICLES IN THE OIL WHICH CAUSED THE ENGINE TO SEIZE. MEANWHILE THE OIL WAS JUST CHANGED 3 WEEKS PRIOR. CLEARLY THIS IS MANUFACTURE DEFECT. BMW NORTH AMERICA DOES NOT WANT TO ACKNOWLEDGE THIS EVEN THOUGH THERE ARE NUMEROUS CLASS ACTIONS SUITS REGARDING TIMING CHAIN FAILURE WHICH CAUSES THE ENGINE TO SEIZE DUE TO FAILURE OF PLASTIC TIMING CHAIN GUIDES. HAD TO PAY OUT OF POCKET TO REPAIR DEFECTIVE ENGINE. THERE NEEDS TO BE A RECALL AS THIS COULD HAVE BEEN CATASTROPHIC IF SOMEONE WAS SERIOUSLY HURT OR EVEN KILLED. BMW DOES NOT VALUE THE SAFETY OF THEIR CONSUMERS NOR DO THEY STAND BY THEIR PRODUCTS. THIS IS TOTALLY UNACCEPTABLE. IN GOOD CONSCIENCE, I WOULD NEVER RECOMMEND THIS "ULTIMATE DRIVING MACHINE" TO ANYONE!
DIGEST: - ENGINE STOPPED OPERATION SUDDENLY WHEN RUNNING ON A CITY STREET, I FELT DANGEROUS SINCE THE VEHICLE BEHIND ME HONKED LOUDLY. - THE ENGINE WAS SEIZED. THE DEALER AND BMW CUSTOMER CENTER DETERMINE THAT REASON IS LACKING IN ENGINE OIL CHANGE. - THE TRUE ROOT CAUSE IS THAT THE CAR HAS NO ENGINE OIL LEVEL WARNING MESSAGE OR SIGN SHOWN ON EITHER CLUSTER OR CONTROL DISPLAY. DESCRIPTION: WHEN I WAS DRIVING THE CAR ON CITY ROAD THE ENGINE SUDDENLY STOPPED. THERE WAS A NEAR ACCIDENT SINCE THE CAR BEHIND HONKED LOUDLY. SINCE THE ENGINE OIL IS RELATED THE CRITICAL SAFETY ISSUE, I BELIEVE ALL PASSENGER CAR SHOULD BE EQUIPPED WITH ENGINE OIL WARNING FEATURE (I SEE IT IN FMVSS REQUIREMENT). BMW OWNER'S MANUAL DESCRIBES "THE OIL LEVEL IS MONITORED ELECTRONICALLY DURING DRIVING AND SHOWN ON THE CONTROL DISPLAY" (SEE ATTACHED 1), BUT MY CAR DID NOT SHOW THIS KIND OF WARNING. THERE ARE TWO POSSIBILITIES: (1) THE FUNCTION OF WARNING DEFECTED OR (2) THIS FUNCTION WAS NOT ACTUALLY EQUIPPED ORIGINALLY (MANUFACTURER LIES TO CONSUMER). EACH WAY, THERE IS A DESIGN DEFECT. BY THE WAY, I CHECKED THE ENGINE OIL LEVEL AFTER THE ENGINE MALFUNCTIONED. THE CONTROL DISPLAY SHOWS GREEN "ENGINE OIL LEVEL IS OK (SEE ATTACHED 2) I BELIEVE THAT SAME DEFECT EXISTS IN MULTIPLE MODELS OF BMW CAR. THERE ARE POTENTIALLY MORE DRIVERS WILL MISS THE ENGINE OIL CHANGE BECAUSE THERE IS NOT ENGINE OIL CHANGE WARNING. THEREFORE THERE ARE HIGH POTENTIAL HIGHWAY ACCIDENTS HAPPEN IN THE FUTURE SINCE THIS DEFECT. BMW SHOULD IMMEDIATELY RECALL ALL MODELS WITH THIS DEFECT. I SEE THERE IS A RECALL CASE IN NHTSA WEBSITE DUE TO "LACK OF DRIVER WARNING FOR LOW ENGINE OIL PRESSURE", RECALL NUMBER IS 13V592000.
DIGEST: - ENGINE STOPPED OPERATION SUDDENLY WHEN RUNNING ON A CITY STREET, I FELT DANGEROUS SINCE THE VEHICLE BEHIND ME HONKED LOUDLY. - THE ENGINE WAS SEIZED. THE DEALER AND BMW CUSTOMER CENTER DETERMINE THAT REASON IS LACKING IN ENGINE OIL CHANGE. - THE TRUE ROOT CAUSE IS THAT THE CAR HAS NO ENGINE OIL LEVEL WARNING MESSAGE OR SIGN SHOWN ON EITHER CLUSTER OR CONTROL DISPLAY. DESCRIPTION: WHEN I WAS DRIVING THE CAR ON CITY ROAD THE ENGINE SUDDENLY STOPPED. THERE WAS A NEAR ACCIDENT SINCE THE CAR BEHIND HONKED LOUDLY. SINCE THE ENGINE OIL IS RELATED THE CRITICAL SAFETY ISSUE, I BELIEVE ALL PASSENGER CAR SHOULD BE EQUIPPED WITH ENGINE OIL WARNING FEATURE (I SEE IT IN FMVSS REQUIREMENT). BMW OWNER'S MANUAL DESCRIBES "THE OIL LEVEL IS MONITORED ELECTRONICALLY DURING DRIVING AND SHOWN ON THE CONTROL DISPLAY" (SEE ATTACHED 1), BUT MY CAR DID NOT SHOW THIS KIND OF WARNING. THERE ARE TWO POSSIBILITIES: (1) THE FUNCTION OF WARNING DEFECTED OR (2) THIS FUNCTION WAS NOT ACTUALLY EQUIPPED ORIGINALLY (MANUFACTURER LIES TO CONSUMER). EACH WAY, THERE IS A DESIGN DEFECT. BY THE WAY, I CHECKED THE ENGINE OIL LEVEL AFTER THE ENGINE MALFUNCTIONED. THE CONTROL DISPLAY SHOWS GREEN "ENGINE OIL LEVEL IS OK (SEE ATTACHED 2) I BELIEVE THAT SAME DEFECT EXISTS IN MULTIPLE MODELS OF BMW CAR. THERE ARE POTENTIALLY MORE DRIVERS WILL MISS THE ENGINE OIL CHANGE BECAUSE THERE IS NOT ENGINE OIL CHANGE WARNING. THEREFORE THERE ARE HIGH POTENTIAL HIGHWAY ACCIDENTS HAPPEN IN THE FUTURE SINCE THIS DEFECT. BMW SHOULD IMMEDIATELY RECALL ALL MODELS WITH THIS DEFECT. I SEE THERE IS A RECALL CASE IN NHTSA WEBSITE DUE TO "LACK OF DRIVER WARNING FOR LOW ENGINE OIL PRESSURE", RECALL NUMBER IS 13V592000.
ENGINE FAILURE WHILE DRIVING ON THE FREEWAY AT 10PM DURING INCLEMENT RAINY WEATHER 350 MILES FROM MY HOME. FIRST, THE OIL PRESSURE WARNING REDUCE SPEED APPEARED. WHILE TRYING TO SAFELY GET OFF THE FREEWAY THE DRIVE TRAIN WARNING APPEARED. AT THAT TIME, VEHICLE LOST ALL POWER AND I PULLED TO THE SHOULDER IMMEDIATELY. AFTER VEHICLE WAS TOWED TO THE CLOSEST EUROPEAN CAR MECHANIC, THE MECHANIC DIAGNOSED THE VEHICLE AND INDICATED THE TIMING CHAIN BROKE WHICH CAUSED ENGINE FAILURE. THE TIMING CHAIN IS ONLY WARRANTED UP TO 70K MILES. VEHICLE HAS 83K MILE. THERE ARE NUMEROUS COMPLAINTS ABOUT ENGINE ISSUES WITH THIS VEHICLE AND BMW SHOULD OFFER A RECALL FOR FAILED COMPONENTS. UNACCEPTABLE TO HAVE A FAILED ENGINE AND I PLAN TO TAKE THIS ISSUE TO BMW CORPORATE.
ENGINE FAILURE WHILE DRIVING ON THE FREEWAY AT 10PM DURING INCLEMENT RAINY WEATHER 350 MILES FROM MY HOME. FIRST, THE OIL PRESSURE WARNING REDUCE SPEED APPEARED. WHILE TRYING TO SAFELY GET OFF THE FREEWAY THE DRIVE TRAIN WARNING APPEARED. AT THAT TIME, VEHICLE LOST ALL POWER AND I PULLED TO THE SHOULDER IMMEDIATELY. AFTER VEHICLE WAS TOWED TO THE CLOSEST EUROPEAN CAR MECHANIC, THE MECHANIC DIAGNOSED THE VEHICLE AND INDICATED THE TIMING CHAIN BROKE WHICH CAUSED ENGINE FAILURE. THE TIMING CHAIN IS ONLY WARRANTED UP TO 70K MILES. VEHICLE HAS 83K MILE. THERE ARE NUMEROUS COMPLAINTS ABOUT ENGINE ISSUES WITH THIS VEHICLE AND BMW SHOULD OFFER A RECALL FOR FAILED COMPONENTS. UNACCEPTABLE TO HAVE A FAILED ENGINE AND I PLAN TO TAKE THIS ISSUE TO BMW CORPORATE.
I OWN A 2013 BMW X3 AND I RECEIVED A NOTIFICATION OF A TIMING CHAIN ISSUE FROM BMW. APPARENTLY, THIS WAS AN ISSUE ONLY FOR THE 2013 N20 ENGINES, WHERE THE TIMING CHAIN GUIDE IS PRONE TO BREAKING DUE TO THE USE OF A SOFT METAL, WHICH TYPICALLY RESULTS IN A COMPLETE ENGINE REPLACEMENT. BMW WILL REIMBURSE YOU ON THIS REPAIR IF THIS BREAKS PRIOR TO 7 YEARS OF OWNERSHIP OR 70K MILES. I'D HATE TO GET TO THE POINT WHERE I HAVE TO BE BROKEN DOWN, GET THE CAR TOWED AND PAY FOR REPAIRS SO I WANTED TO KNOW IF THIS COULD BE FIXED WHILE STILL UNDER THE LIMITED WARRANTY COVERED BY BMW, WHICH THEY STATED THEY WOULD NOT AS IT IS NOT A RECALL. THE FACT THAT THIS ISSUE CAN RESULT IN 'CATASTROPHIC ENGINE FAILURE', IS NOT A RECALL, AND BWM IS NOT WILLING TO PROACTIVELY REPLACE A KNOWN DEFECTIVE PART TELLS ME THEY ARE NOT CONCERNED WITH THE SAFETY OF THEIR OWNERS OR TO STAND BY THEIR OWN MANUFACTURING MISTAKES.
I OWN A 2013 BMW X3 AND I RECEIVED A NOTIFICATION OF A TIMING CHAIN ISSUE FROM BMW. APPARENTLY, THIS WAS AN ISSUE ONLY FOR THE 2013 N20 ENGINES, WHERE THE TIMING CHAIN GUIDE IS PRONE TO BREAKING DUE TO THE USE OF A SOFT METAL, WHICH TYPICALLY RESULTS IN A COMPLETE ENGINE REPLACEMENT. BMW WILL REIMBURSE YOU ON THIS REPAIR IF THIS BREAKS PRIOR TO 7 YEARS OF OWNERSHIP OR 70K MILES. I'D HATE TO GET TO THE POINT WHERE I HAVE TO BE BROKEN DOWN, GET THE CAR TOWED AND PAY FOR REPAIRS SO I WANTED TO KNOW IF THIS COULD BE FIXED WHILE STILL UNDER THE LIMITED WARRANTY COVERED BY BMW, WHICH THEY STATED THEY WOULD NOT AS IT IS NOT A RECALL. THE FACT THAT THIS ISSUE CAN RESULT IN 'CATASTROPHIC ENGINE FAILURE', IS NOT A RECALL, AND BWM IS NOT WILLING TO PROACTIVELY REPLACE A KNOWN DEFECTIVE PART TELLS ME THEY ARE NOT CONCERNED WITH THE SAFETY OF THEIR OWNERS OR TO STAND BY THEIR OWN MANUFACTURING MISTAKES.
I WAS DRIVING DOWN THE INTERSTATE AT 75MPH AND PUT THE CAR INTO SPORT MODE, IT SUDDENLY WENT FROM 2000 RPM CRUISING TO 6000 RPM AND BACK TO ZERO. THE CAR HAD LOST COMPLETE POWER. I PUSHED THE GAS AND NOTHING HAPPENED; LUCKILY I WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND PULL OVER. I TRIED TO RESTART THE CAR BUT NOTHING HAPPENED. THE RADIO, AIR, AND WINDOWS STILL WORKED BUT NOTHING ELSE. I HAD AAA TOW THE CAR TO THE CLOSEST BMW DEALERSHIP. THE BMW DEALERSHIP CALLED ME TO ASK IF I HAD A DEAD BATTERY; I TOLD THEM BATTERIES DO NOT DIE DRIVING DOWN THE INTERSTATE. BMW THEN CALLED ME BACK TO TELL ME THAT THE ENGINE SEIZED AND IT WAS TOTAL FAILURE, BUT THEY COULD NOT TELL ME ANYTHING SPECIFIC WHEN I ASKED. THEY SAID I COULD PAY $6,000 IN LABOR TO HAVE A MECHANIC RIP IT APART TO FIND THE EXACT CAUSE AND THEN PAY THE ADDITIONAL COST TO HAVE WHATEVER WAS BROKEN REPLACED OR THAT I COULD GO AHEAD AND PAY $10,000 UPFRONT TO HAVE THE ENGINE REPLACED. A 2013 CAR, THAT HAS ROUTINE MAINTENANCE SHOULD NOT HAVE THIS HAPPEN. I COULD HAVE BEEN IN A SERIOUS ACCIDENT FROM THIS, AND NOW I HAVE NO CAR TO DRIVE.
I WAS DRIVING DOWN THE INTERSTATE AT 75MPH AND PUT THE CAR INTO SPORT MODE, IT SUDDENLY WENT FROM 2000 RPM CRUISING TO 6000 RPM AND BACK TO ZERO. THE CAR HAD LOST COMPLETE POWER. I PUSHED THE GAS AND NOTHING HAPPENED; LUCKILY I WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND PULL OVER. I TRIED TO RESTART THE CAR BUT NOTHING HAPPENED. THE RADIO, AIR, AND WINDOWS STILL WORKED BUT NOTHING ELSE. I HAD AAA TOW THE CAR TO THE CLOSEST BMW DEALERSHIP. THE BMW DEALERSHIP CALLED ME TO ASK IF I HAD A DEAD BATTERY; I TOLD THEM BATTERIES DO NOT DIE DRIVING DOWN THE INTERSTATE. BMW THEN CALLED ME BACK TO TELL ME THAT THE ENGINE SEIZED AND IT WAS TOTAL FAILURE, BUT THEY COULD NOT TELL ME ANYTHING SPECIFIC WHEN I ASKED. THEY SAID I COULD PAY $6,000 IN LABOR TO HAVE A MECHANIC RIP IT APART TO FIND THE EXACT CAUSE AND THEN PAY THE ADDITIONAL COST TO HAVE WHATEVER WAS BROKEN REPLACED OR THAT I COULD GO AHEAD AND PAY $10,000 UPFRONT TO HAVE THE ENGINE REPLACED. A 2013 CAR, THAT HAS ROUTINE MAINTENANCE SHOULD NOT HAVE THIS HAPPEN. I COULD HAVE BEEN IN A SERIOUS ACCIDENT FROM THIS, AND NOW I HAVE NO CAR TO DRIVE.
VEHICLE STALLED ON THE HIGHWAY DUE TO THE TIMING CHAIN GUIDE BREAKING, I WAS TOLD IT IS MADE OF PLASTIC AND DAMAGED OTHER PARTS OF THE ENGINE THAT NEEDS TO BE REPLACED AS WELL TOTALING $7,000. AFTER EXTENSIVE RESEARCH THIS ISSUE SEEMS TO BE RECURRING ON 2013 BMW X3S. ADDITIONALLY, THE REPORTS I HAVE RESEARCHED ONLINE INCLUDE NEW VEHICLES TO OLDER BMWS RANGING FROM 30,000 MILEAGE TO 100,000 MILEAGE. I PURCHASED THE VEHICLE USED AT ABOUT 57,000 AND WAS NEVER TOLD ABOUT THIS ISSUE. I AM AWAITING FOR A CALL FROM BMW NORTH AMERICA TO SEE IF THERE IS ANYTHING THEY CAN DO. I WAS TOLD THERE WAS AN EXTENDED WARRANTY FOR THESE PARTS WHEN THEY IDENTIFIED THEY WERE FAULTY BUT SINCE I HAD PURCHASED THE VEHICLE USED I NEVER RECEIVED THIS NOTICE.
VEHICLE STALLED ON THE HIGHWAY DUE TO THE TIMING CHAIN GUIDE BREAKING, I WAS TOLD IT IS MADE OF PLASTIC AND DAMAGED OTHER PARTS OF THE ENGINE THAT NEEDS TO BE REPLACED AS WELL TOTALING $7,000. AFTER EXTENSIVE RESEARCH THIS ISSUE SEEMS TO BE RECURRING ON 2013 BMW X3S. ADDITIONALLY, THE REPORTS I HAVE RESEARCHED ONLINE INCLUDE NEW VEHICLES TO OLDER BMWS RANGING FROM 30,000 MILEAGE TO 100,000 MILEAGE. I PURCHASED THE VEHICLE USED AT ABOUT 57,000 AND WAS NEVER TOLD ABOUT THIS ISSUE. I AM AWAITING FOR A CALL FROM BMW NORTH AMERICA TO SEE IF THERE IS ANYTHING THEY CAN DO. I WAS TOLD THERE WAS AN EXTENDED WARRANTY FOR THESE PARTS WHEN THEY IDENTIFIED THEY WERE FAULTY BUT SINCE I HAD PURCHASED THE VEHICLE USED I NEVER RECEIVED THIS NOTICE.
WHILE DRIVING IN A LOW SPEED STREET THE ENGINE WITH ANY NOTICE, LOST ALL THE POWER SUDDENLY AND DID NOT ACCELERATE. IT SHOWED A MESSAGE ON THE SCREEN INDICATING A TOTAL LACK A POWER; THE THROTTLE DID NOT WORK AND DESPITE THE ENGINE KEPT RUNNING IT STAYED AT THE MINIMUM RPM. IT HAPPENED TWICE IN A THREE MONTHS PERIOD. THE FIRST TIME (OCTOBER 2017) THE LOCAL IMPORT SERVICE SHOP DID NOT FIND ANY ABNORMALITY AND JUST RESET THE COMPUTER FAILURE SIGNAL. THE SECOND TIME IN DECEMBER THEY IDENTIFIED A FAILURE IN A REGULATOR OF THE ADMISSION SYSTEM. THE CAR IS STILL AT THE SHOP BECAUSE WE WROTE TO BMW HEADQUARTERS IN GERMANY AND ARE STILL WAITING FOR A RESPONSE. WE CONSIDER THAT FAILURE AS A MAJOR AND HAZARDOUS QUALITY ISSUE AND HAVE REQUESTED A FULL REPAIR DESPITE THE WARRANTY IS ALREADY DUE. THE LOCAL DEALER REFUSED TO DO IT SO. THE VEHICLE IS BMW X3 2013 WITH 42.000 KMS AND ALL THE OFFICIAL WARRANTY CHECKS AND MAINTENANCE AT THE OFFICIAL BMW DEALER. DESPITE I LIVE IN PANAMA AND THE CAR WAS BOUGHT HERE AND NOT IN THE US AND MAYBE IT IS NOT YOUR JURISDICTION, I THINK THE FAILURE IS EXTREMELY RISKY AND COULD CAUSE A FATAL ACCIDENT IF IT HAPPENS IN A HIGHWAY AT HIGH SPEED AND IN THE MIDDLE OF HEAVY TRAFFIC SUCH AS TRUCKS AND HAULERS. BMW SELLS THE SAME CAR IN THE US AND OTHER MODELS WITH THE SAME ENGINE.I THINK IT WOULD BE OF YOUR INTEREST TO INVESTIGATE IF THE SAME FAILURE HAS OCCURRED IN THE US TERRITORY OR ACCIDENTS WITH THESE VEHICLES HAVE HAPPENED DUE TO A SUDDEN LOSS OF POWER. I HAVE THE QUOTATION FOR THE REPAIR ISSUED BY THE LOCAL DEALER IN US DOLLARS. IF YOU THINKS IT IS IMPORTANT I AM FULLY AVAILABLE TO SEND IT TO YOU. AS I DO NOT LIVE IN THE US I AM WRITING WITH MY SISTERS ADDRESS IN FLORIDA. MY HOME ADDRESS IN PANAMA IS: CALLE FONTANA # 23. PH COSTA SERENA. COSTA DEL ESTE. PANAM CITY. PANAMA. ZIP CODE 11111. MOBILE PHONE: (507) 6249 8159. HOME: (507) 3941823
WHILE DRIVING IN A LOW SPEED STREET THE ENGINE WITH ANY NOTICE, LOST ALL THE POWER SUDDENLY AND DID NOT ACCELERATE. IT SHOWED A MESSAGE ON THE SCREEN INDICATING A TOTAL LACK A POWER; THE THROTTLE DID NOT WORK AND DESPITE THE ENGINE KEPT RUNNING IT STAYED AT THE MINIMUM RPM. IT HAPPENED TWICE IN A THREE MONTHS PERIOD. THE FIRST TIME (OCTOBER 2017) THE LOCAL IMPORT SERVICE SHOP DID NOT FIND ANY ABNORMALITY AND JUST RESET THE COMPUTER FAILURE SIGNAL. THE SECOND TIME IN DECEMBER THEY IDENTIFIED A FAILURE IN A REGULATOR OF THE ADMISSION SYSTEM. THE CAR IS STILL AT THE SHOP BECAUSE WE WROTE TO BMW HEADQUARTERS IN GERMANY AND ARE STILL WAITING FOR A RESPONSE. WE CONSIDER THAT FAILURE AS A MAJOR AND HAZARDOUS QUALITY ISSUE AND HAVE REQUESTED A FULL REPAIR DESPITE THE WARRANTY IS ALREADY DUE. THE LOCAL DEALER REFUSED TO DO IT SO. THE VEHICLE IS BMW X3 2013 WITH 42.000 KMS AND ALL THE OFFICIAL WARRANTY CHECKS AND MAINTENANCE AT THE OFFICIAL BMW DEALER. DESPITE I LIVE IN PANAMA AND THE CAR WAS BOUGHT HERE AND NOT IN THE US AND MAYBE IT IS NOT YOUR JURISDICTION, I THINK THE FAILURE IS EXTREMELY RISKY AND COULD CAUSE A FATAL ACCIDENT IF IT HAPPENS IN A HIGHWAY AT HIGH SPEED AND IN THE MIDDLE OF HEAVY TRAFFIC SUCH AS TRUCKS AND HAULERS. BMW SELLS THE SAME CAR IN THE US AND OTHER MODELS WITH THE SAME ENGINE.I THINK IT WOULD BE OF YOUR INTEREST TO INVESTIGATE IF THE SAME FAILURE HAS OCCURRED IN THE US TERRITORY OR ACCIDENTS WITH THESE VEHICLES HAVE HAPPENED DUE TO A SUDDEN LOSS OF POWER. I HAVE THE QUOTATION FOR THE REPAIR ISSUED BY THE LOCAL DEALER IN US DOLLARS. IF YOU THINKS IT IS IMPORTANT I AM FULLY AVAILABLE TO SEND IT TO YOU. AS I DO NOT LIVE IN THE US I AM WRITING WITH MY SISTERS ADDRESS IN FLORIDA. MY HOME ADDRESS IN PANAMA IS: CALLE FONTANA # 23. PH COSTA SERENA. COSTA DEL ESTE. PANAM CITY. PANAMA. ZIP CODE 11111. MOBILE PHONE: (507) 6249 8159. HOME: (507) 3941823
SUNDAY, 9/10/17 @ 11:30AM I WAS DRIVING SOUTH ON 294 IN CHICAGO AND THE OIL PRESSURE MESSAGE CAME ON, SHORTLY FOLLOWED BY ENGINE TRAIN MESSAGE SUGGESTING I PULL OVER AND TURN OFF THE ENGINE!! THANKFULLY I WAS ABLE TO GET TO AN EXIT AT LAKE COOK ROAD JUST AS THE CAR STOPPED RUNNING. IT WOULD NOT START AND WAS TOWED TO A REPAIR SHOP WHEREBY THEY SAID IT WAS THE TIMING CHAIN AND THE ENGINE IS PROBABLY SHOT. THIS CAR HAS 71K MILES AND HAS BEEN SERVICED RELIGIOUSLY YET WARRANTY EXPIRED. NEW TO BMW I NEVER EXPECTED SOMETHING LIKE THIS!
SUNDAY, 9/10/17 @ 11:30AM I WAS DRIVING SOUTH ON 294 IN CHICAGO AND THE OIL PRESSURE MESSAGE CAME ON, SHORTLY FOLLOWED BY ENGINE TRAIN MESSAGE SUGGESTING I PULL OVER AND TURN OFF THE ENGINE!! THANKFULLY I WAS ABLE TO GET TO AN EXIT AT LAKE COOK ROAD JUST AS THE CAR STOPPED RUNNING. IT WOULD NOT START AND WAS TOWED TO A REPAIR SHOP WHEREBY THEY SAID IT WAS THE TIMING CHAIN AND THE ENGINE IS PROBABLY SHOT. THIS CAR HAS 71K MILES AND HAS BEEN SERVICED RELIGIOUSLY YET WARRANTY EXPIRED. NEW TO BMW I NEVER EXPECTED SOMETHING LIKE THIS!
ENGINE COOLANT PUMP AND THERMOSTAT FAILED AT 52000 MILES. IT'S 2000 MILES AFTER THE WARRANTY EXPIRED. IT WAS FAILED WAY TOO EARLY BY ANY MEASURE FOR ANY ON ROAD VEHICLE. I HAD ENGINE OVERHEAT WARNING, POSSIBLY DUE TO COOLANT PUMP FAILURE. HOWEVER, THE OIL TEMPERATURE GAUGE ON THE DASH SHOWED NORMAL TEMPERATURE. AFTER VEHICLE STOPPED, TRIED TO INSPECT THE VEHICLE WITH HOOD OPENED. WITH OIL TEMPERATURE GAUGE SAYING NORMAL TEMPERATURE, COOLANT WAS OVER HEATING, WHICH COULD CAUSE THE INJURY FROM CONFUSION. ONE TEMPERATURE GAUGE SAYING NORMAL WHILE THE COOLANT WAS OVER HEATING. BMW SHOULD ADDRESS THIS ISSUE ON THEIR OWN. THEY IGNORE THIS PROBLEM AND PASSES TO CUSTOMERS. THIS SHOULD BE SERIOUSLY CONSIDERED FOR RECALL.
ENGINE COOLANT PUMP AND THERMOSTAT FAILED AT 52000 MILES. IT'S 2000 MILES AFTER THE WARRANTY EXPIRED. IT WAS FAILED WAY TOO EARLY BY ANY MEASURE FOR ANY ON ROAD VEHICLE. I HAD ENGINE OVERHEAT WARNING, POSSIBLY DUE TO COOLANT PUMP FAILURE. HOWEVER, THE OIL TEMPERATURE GAUGE ON THE DASH SHOWED NORMAL TEMPERATURE. AFTER VEHICLE STOPPED, TRIED TO INSPECT THE VEHICLE WITH HOOD OPENED. WITH OIL TEMPERATURE GAUGE SAYING NORMAL TEMPERATURE, COOLANT WAS OVER HEATING, WHICH COULD CAUSE THE INJURY FROM CONFUSION. ONE TEMPERATURE GAUGE SAYING NORMAL WHILE THE COOLANT WAS OVER HEATING. BMW SHOULD ADDRESS THIS ISSUE ON THEIR OWN. THEY IGNORE THIS PROBLEM AND PASSES TO CUSTOMERS. THIS SHOULD BE SERIOUSLY CONSIDERED FOR RECALL.
WHEN MY HUSBAND WAS DRIVING ON THE HIGHWAY AT 10:30 A.M. ON THE 8/8/2017 THE CAR LOST POWER AS IF IT RAN OUT OF GASOLINE. THANK GOD HE WAS ABLE TO PULL OVER TO THE SERVICE LANE WITHOUT GETTING INTO A MAJOR ACCIDENT (HE IS ALWAYS COOL UNDER PRESSURE AS HE RETIRED AS A CAPTAIN IN THE ARMY). HE SHUT OFF THE ENGINE, AND RESTARTED A FEW MINUTES LATER WHEN "DRIVE TRAIN MALFUNCTION" MESSAGE CAME ON. HE CALLED THE DEALERSHIP SERVICE AND WAS TOLD TO BRING THE CAR IN ON 8/10/2017 IN THE MORNING. HE TOLD THEM WHAT HAPPENED AND WAS TOLD HE WILL RECEIVE A CALL BACK THAT EVENING. HE WAS NEVER CONTACTED, AND 3 DAYS LATER WENT TO CHECK WHAT HAPPENED. HE WAS TOLD THAT THE TIMING CHAIN HAS TO BE REPLACED AND IT WILL COST AT LEAST $2,700.00 PLUS... ALMOST A YEAR AGO I WENT TO THEM BECAUSE I HAD WHITE SMOKE COMING OUT OF THE TAILPIPE. SO THEY WERE AWARE THERE WAS A PROBLEM ALREADY AND THEY SHOULD HAVE CHANGED THE TIMING BELT AT THAT TIME (WHILE THE CAR WAS STILL UNDER WARRANTY.) INSTEAD THEY TOTALLY DISREGARD PEOPLE'S SAFETY AND SECURITY AND CREATE UNNECESSARY HAZARDOUS CONDITIONS. I SPENT MORE THAN $50,00 0 ON THE BRAND NEW VEHICLE AND IT ALMOST KILLED MY HUSBAND, READING THROUGH YOUR WEBSITE I SAW MANY OTHERS HAD THE SAME PROBLEMS SOMETHING MUST BE DONE BEFORE SOMEONE GETS KILLED.
DRIVING (2013 X3 28I) VEHICLE WITHOUT CONCERNS, INCIDENTS OR WARNINGS UNTIL THE OIL PRESSURE WARNING" LIGHT CAME ON. SLOWING DOWN TO TRY AND MAKE IT THE MILE LEFT TO MAKE IT HOME. AFTER THE "OIL PRESSURE WARNING" CAME ONE, LESS THAN A MINUTE LATER THERE WAS A "DRIVE-TRAIN MALFUNCTION" WARNING. NOW LOOKING FOR A PLACE TO PULL OVER, IT WAS LESS THAN ANOTHER MINUTE WHEN CAR LOCKED UP AND STOPPED IN THE MIDDLE OF THE ROAD. LIVING ON A CURVY ROAD, I WAS IN A VERY BAD SITUATION, DUE TO BEING BETWEEN TWO CURVES, JUST AFTER DARK. CAR WOULD NOT START OR GO INTO NEUTRAL. IT HAS BEEN 10 WEEKS AND CAR DIAGNOSIS HAS NOT BEEN DETERMINED. WITHOUT WARNINGS AND TOTAL ENGINE FAILURE. I WAS NOT HURT IN ANY WAY, AND THANKFULLY SOMEONE STOPPED TO BLOCK THE CURVE SO PEOPLE WOULD SLOW DOWN. I WAS STUCK WAITING FOR HELP FOR AN HOUR. TOW-TRUCK DRIVER COULDN'T GET INTO NEUTRAL TO LOAD ON HIS TRUCK. I DID BUY THIS AS A 1 OWNER, LEASE RETURN, AND PUT THE TOP ASC WARRANTY ON IT. THE OWNER OF A QUALITY IMPORT REPAIR SHOP SAYS HE HAS NO IDEA AND HAS NEVER COME ACROSS ANYTHING LIKE THIS BEFORE. SHORT OF PULLING EVERYTHING APART TO TRY AND FIGURE OUT A SPECIFIC PROBLEM, HE DOES NOT WANT TO TRY AND REPAIR IT. GOING TO HAVE TO TOW IT TO THE DEALER AND HOPE THEY WILL GIVE SOME ANSWERS. 10 WEEKS AND NO CLOSER TO AN ANSWER THAN ON DAY ONE.
WHEN MY HUSBAND WAS DRIVING ON THE HIGHWAY AT 10:30 A.M. ON THE 8/8/2017 THE CAR LOST POWER AS IF IT RAN OUT OF GASOLINE. THANK GOD HE WAS ABLE TO PULL OVER TO THE SERVICE LANE WITHOUT GETTING INTO A MAJOR ACCIDENT (HE IS ALWAYS COOL UNDER PRESSURE AS HE RETIRED AS A CAPTAIN IN THE ARMY). HE SHUT OFF THE ENGINE, AND RESTARTED A FEW MINUTES LATER WHEN "DRIVE TRAIN MALFUNCTION" MESSAGE CAME ON. HE CALLED THE DEALERSHIP SERVICE AND WAS TOLD TO BRING THE CAR IN ON 8/10/2017 IN THE MORNING. HE TOLD THEM WHAT HAPPENED AND WAS TOLD HE WILL RECEIVE A CALL BACK THAT EVENING. HE WAS NEVER CONTACTED, AND 3 DAYS LATER WENT TO CHECK WHAT HAPPENED. HE WAS TOLD THAT THE TIMING CHAIN HAS TO BE REPLACED AND IT WILL COST AT LEAST $2,700.00 PLUS... ALMOST A YEAR AGO I WENT TO THEM BECAUSE I HAD WHITE SMOKE COMING OUT OF THE TAILPIPE. SO THEY WERE AWARE THERE WAS A PROBLEM ALREADY AND THEY SHOULD HAVE CHANGED THE TIMING BELT AT THAT TIME (WHILE THE CAR WAS STILL UNDER WARRANTY.) INSTEAD THEY TOTALLY DISREGARD PEOPLE'S SAFETY AND SECURITY AND CREATE UNNECESSARY HAZARDOUS CONDITIONS. I SPENT MORE THAN $50,00 0 ON THE BRAND NEW VEHICLE AND IT ALMOST KILLED MY HUSBAND, READING THROUGH YOUR WEBSITE I SAW MANY OTHERS HAD THE SAME PROBLEMS SOMETHING MUST BE DONE BEFORE SOMEONE GETS KILLED.
DRIVING (2013 X3 28I) VEHICLE WITHOUT CONCERNS, INCIDENTS OR WARNINGS UNTIL THE OIL PRESSURE WARNING" LIGHT CAME ON. SLOWING DOWN TO TRY AND MAKE IT THE MILE LEFT TO MAKE IT HOME. AFTER THE "OIL PRESSURE WARNING" CAME ONE, LESS THAN A MINUTE LATER THERE WAS A "DRIVE-TRAIN MALFUNCTION" WARNING. NOW LOOKING FOR A PLACE TO PULL OVER, IT WAS LESS THAN ANOTHER MINUTE WHEN CAR LOCKED UP AND STOPPED IN THE MIDDLE OF THE ROAD. LIVING ON A CURVY ROAD, I WAS IN A VERY BAD SITUATION, DUE TO BEING BETWEEN TWO CURVES, JUST AFTER DARK. CAR WOULD NOT START OR GO INTO NEUTRAL. IT HAS BEEN 10 WEEKS AND CAR DIAGNOSIS HAS NOT BEEN DETERMINED. WITHOUT WARNINGS AND TOTAL ENGINE FAILURE. I WAS NOT HURT IN ANY WAY, AND THANKFULLY SOMEONE STOPPED TO BLOCK THE CURVE SO PEOPLE WOULD SLOW DOWN. I WAS STUCK WAITING FOR HELP FOR AN HOUR. TOW-TRUCK DRIVER COULDN'T GET INTO NEUTRAL TO LOAD ON HIS TRUCK. I DID BUY THIS AS A 1 OWNER, LEASE RETURN, AND PUT THE TOP ASC WARRANTY ON IT. THE OWNER OF A QUALITY IMPORT REPAIR SHOP SAYS HE HAS NO IDEA AND HAS NEVER COME ACROSS ANYTHING LIKE THIS BEFORE. SHORT OF PULLING EVERYTHING APART TO TRY AND FIGURE OUT A SPECIFIC PROBLEM, HE DOES NOT WANT TO TRY AND REPAIR IT. GOING TO HAVE TO TOW IT TO THE DEALER AND HOPE THEY WILL GIVE SOME ANSWERS. 10 WEEKS AND NO CLOSER TO AN ANSWER THAN ON DAY ONE.
TL* THE CONTACT OWNS A 2013 BMW X3. WHILE DRIVING APPROXIMATELY 35 MPH, THE LOW OIL PRESSURE AND DRIVE TRAIN MALFUNCTION WARNING INDICATORS ILLUMINATED. THE VEHICLE LOST POWER AND THEN STALLED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND HAD IT TOWED TO THE BILL JACOBS BMW DEALER (LOCATED AT 2495 AURORA AVE, NAPERVILLE, IL 60540). THE DEALER DIAGNOSED THAT THERE WERE METAL SHAVINGS IN THE OIL, CAUSING IT NOT TO HAVE COMPRESSION. THE DEALER STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR COST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THEY WOULD PAY HALF OF THE REPAIR FEES. THE CONTACT WOULD BE RESPONSIBLE FOR THE OTHER HALF. THE APPROXIMATE FAILURE MILEAGE WAS 30,300.
TL* THE CONTACT OWNS A 2013 BMW X3. WHILE DRIVING APPROXIMATELY 35 MPH, THE LOW OIL PRESSURE AND DRIVE TRAIN MALFUNCTION WARNING INDICATORS ILLUMINATED. THE VEHICLE LOST POWER AND THEN STALLED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND HAD IT TOWED TO THE BILL JACOBS BMW DEALER (LOCATED AT 2495 AURORA AVE, NAPERVILLE, IL 60540). THE DEALER DIAGNOSED THAT THERE WERE METAL SHAVINGS IN THE OIL, CAUSING IT NOT TO HAVE COMPRESSION. THE DEALER STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR COST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THEY WOULD PAY HALF OF THE REPAIR FEES. THE CONTACT WOULD BE RESPONSIBLE FOR THE OTHER HALF. THE APPROXIMATE FAILURE MILEAGE WAS 30,300.
EARLIER THIS YEAR WHILE DRIVING MY 2013 BMW X3 ON THE HIGHWAY IT BROKE DOWN WITH LITTLE WARNING. FORTUNATELY I WAS ABLE TO GET TO AN EXIT RAMP BEFORE MY CAR COMPLETELY FAILED. AFTER HAVING IT FLAT BEDDED TO A MECHANIC WHO HAD TO PUSH THE VEHICLE INTO THE SHOP THEY VERIFIED THAT THE VEHICLE WOULD CRANK OVER AND NOT START. IT WAS RELATIVELY CLEAR FROM THE SOUND THE ENGINE WAS MAKING DURING THE STARTER ENGAGEMENT THAT THE CAMSHAFT TIMING WAS OFF. THE VALVE COVER WAS REMOVED AND THE MECHANIC VERIFIED THAT THE TIMING WAS INDEED OFF. THE TIMING CHAIN HAD JUMPED TIME ON BOTH THE INTAKE AND EXHAUST CAMSHAFTS. THE TIMING WAS OFF DUE TO EXCESSIVE SLACK IN THE TIMING CHAIN DUE TO A FAILED CHAIN TENSIONER. THIS SHOULD NOT HAPPEN ON A 2013 BMW WITH MAINLY HIGHWAY MILES. I WAS TOLD I NEED A NEW ENGINE THAT WILL COST UPWARDS OF $15,000 OR BUY A SLIGHTLY USED ONE FOR APPROXIMATELY $9,000. I'VE REACHED OUT TOT HE DEALER AND BMW NA WITH NO RELIEF. SIMILAR ISSUES HAVE BEEN IDENTIFIED IN THE X5 AND OTHER BMW CARS WHICH WERE RECALLED BUT FOR SOME REASON NO RECALL WAS SENT OUT ON THE N20 ENGINE FOR THE X3. FROM A QUICK INTERNET SEARCH THERE ARE MANY X3 OWNERS THAT HAVE THE SAME OR SIMILAR PROBLEMS. SOMETHING NEEDS TO BE DONE TO GET RELIEF FOR THESE OWNERS. UNFORTUNATELY THIS ONCE PROUD VEHICLE MAKER THAT NO LONGER BACKS THE LONGEVITY OF THE LUXURY CAR THEY BUILD.
EARLIER THIS YEAR WHILE DRIVING MY 2013 BMW X3 ON THE HIGHWAY IT BROKE DOWN WITH LITTLE WARNING. FORTUNATELY I WAS ABLE TO GET TO AN EXIT RAMP BEFORE MY CAR COMPLETELY FAILED. AFTER HAVING IT FLAT BEDDED TO A MECHANIC WHO HAD TO PUSH THE VEHICLE INTO THE SHOP THEY VERIFIED THAT THE VEHICLE WOULD CRANK OVER AND NOT START. IT WAS RELATIVELY CLEAR FROM THE SOUND THE ENGINE WAS MAKING DURING THE STARTER ENGAGEMENT THAT THE CAMSHAFT TIMING WAS OFF. THE VALVE COVER WAS REMOVED AND THE MECHANIC VERIFIED THAT THE TIMING WAS INDEED OFF. THE TIMING CHAIN HAD JUMPED TIME ON BOTH THE INTAKE AND EXHAUST CAMSHAFTS. THE TIMING WAS OFF DUE TO EXCESSIVE SLACK IN THE TIMING CHAIN DUE TO A FAILED CHAIN TENSIONER. THIS SHOULD NOT HAPPEN ON A 2013 BMW WITH MAINLY HIGHWAY MILES. I WAS TOLD I NEED A NEW ENGINE THAT WILL COST UPWARDS OF $15,000 OR BUY A SLIGHTLY USED ONE FOR APPROXIMATELY $9,000. I'VE REACHED OUT TOT HE DEALER AND BMW NA WITH NO RELIEF. SIMILAR ISSUES HAVE BEEN IDENTIFIED IN THE X5 AND OTHER BMW CARS WHICH WERE RECALLED BUT FOR SOME REASON NO RECALL WAS SENT OUT ON THE N20 ENGINE FOR THE X3. FROM A QUICK INTERNET SEARCH THERE ARE MANY X3 OWNERS THAT HAVE THE SAME OR SIMILAR PROBLEMS. SOMETHING NEEDS TO BE DONE TO GET RELIEF FOR THESE OWNERS. UNFORTUNATELY THIS ONCE PROUD VEHICLE MAKER THAT NO LONGER BACKS THE LONGEVITY OF THE LUXURY CAR THEY BUILD.
I HAVE A 2013 X3 28I THAT WAS PURCHASED FAIRLY NEW WITH 15K MILES ON IT AND HAS HAD ALL BMW RECOMMENDED MAINTENANCE AT A BMW DEALER. I HAVE EXACTLY 50K MILES ON THE CAR. A COUPLE OF DAYS AGO, WITH NO WARNING THE TIMING CHAIN BROKE AND BLEW THE ENGINE. I HAD JUST TAKEN IT TO THE DEALERSHIP A COUPLE OF WEEKS PRIOR FOR MAINTENANCE AND THEY SAID EVERYTHING LOOKED GREAT. THE DEALER FIRST TOLD ME IT WAS GOING TO COST OVER 20K TO REPLACE THE ENGINE. BMW GOT INVOLVED AND NOW I'M TOLD IT WILL COST JUST OVER 15K PLUS TAXES. I STARTED CHECKING ONLINE AND NOTICED THAT BMW HAS HAD A LOT OF PROBLEMS WITH THE TIMING CHAIN, HOWEVER THEY DON'T LIST THE X3 AS ONE OF THE CARS WITH THE PROBLEM. AT 4 YEARS OLD AND 50K MILES, I WOULD THINK THE TIMING CHAIN SHOULDN'T BREAK, AND DEFINITELY SHOULDN'T COST 1/3 OF A NEW CAR TO REPAIR.
I HAVE A 2013 X3 28I THAT WAS PURCHASED FAIRLY NEW WITH 15K MILES ON IT AND HAS HAD ALL BMW RECOMMENDED MAINTENANCE AT A BMW DEALER. I HAVE EXACTLY 50K MILES ON THE CAR. A COUPLE OF DAYS AGO, WITH NO WARNING THE TIMING CHAIN BROKE AND BLEW THE ENGINE. I HAD JUST TAKEN IT TO THE DEALERSHIP A COUPLE OF WEEKS PRIOR FOR MAINTENANCE AND THEY SAID EVERYTHING LOOKED GREAT. THE DEALER FIRST TOLD ME IT WAS GOING TO COST OVER 20K TO REPLACE THE ENGINE. BMW GOT INVOLVED AND NOW I'M TOLD IT WILL COST JUST OVER 15K PLUS TAXES. I STARTED CHECKING ONLINE AND NOTICED THAT BMW HAS HAD A LOT OF PROBLEMS WITH THE TIMING CHAIN, HOWEVER THEY DON'T LIST THE X3 AS ONE OF THE CARS WITH THE PROBLEM. AT 4 YEARS OLD AND 50K MILES, I WOULD THINK THE TIMING CHAIN SHOULDN'T BREAK, AND DEFINITELY SHOULDN'T COST 1/3 OF A NEW CAR TO REPAIR.
SHIFTING IS ERRATIC, ESPECIALLY ACCELERATING FROM A STOP. BOTH WIFE AND MYSELF NOTICED THIS ON SEPARATE OCCASIONS DRIVING BY OURSELVES. DEALER SAYS THERE ARE NO CODES AND IT DRIVES LIKE ALL OTHER X3'S. IT DOES NOT DRIVE LIKE OTHER X3'S AS WE WERE GIVEN A NEW X3 AS A LOANER.
SHIFTING IS ERRATIC, ESPECIALLY ACCELERATING FROM A STOP. BOTH WIFE AND MYSELF NOTICED THIS ON SEPARATE OCCASIONS DRIVING BY OURSELVES. DEALER SAYS THERE ARE NO CODES AND IT DRIVES LIKE ALL OTHER X3'S. IT DOES NOT DRIVE LIKE OTHER X3'S AS WE WERE GIVEN A NEW X3 AS A LOANER.
I HAVE 3 PARTS IN MY VEHICLE THAT ARE NOW IDENTIFIED AS NEEDING REPLACEMENT BY MY MECHANIC. I WENT TO THE MECHANIC AFTER MY VEHICLE WENT INTO "LIMP" MODE WHILE DRIVING AT 45MPH IN NORMAL CONDITIONS AND I RECEIVED A MESSAGE STATING MY VEHICLE WAS OVERHEATING. MY MECHANIC ADVISED THAT I NEED A NEW WATER PUMP, A NEW THERMOSTAT, AND WHILE IT'S NOT RELATED, I ALSO NEED A NEW OIL HOUSING GASKET. IT SOUNDS LIKE THESE ARE ALL COMMON FAILURES ON THESE VEHICLES AND MY MECHANIC NOTED "IT'S NOT A MATTER OF IF THESE ITEMS WILL FAIL, BUT WHEN". MOREOVER, ONE SIMPLE GOOGLE SEARCH WILL TELL YOU THE SAME. IF THESE PARTS ARE TRULY AN ISSUE, WHY ARE THEN NOT RECALLED? MY CAR GOING INTO LIMP MODE WHILE DRIVING ON A HIGHWAY SHOULD BE CONSIDERED A SAFETY CONCERN, PARTICULARLY IN POPULATED METRO AREAS WITH A TODDLER IN THE BACK SEAT. UNFORTUNATELY, TO REPAIR THESE 3 PARTS, I'VE BEEN QUOTED $1500 FOR THE REPAIRS, WHICH IS ABSOLUTELY RIDICULOUS FOR A CAR THAT HAS 60,000 MILES ON IT.
I HAVE 3 PARTS IN MY VEHICLE THAT ARE NOW IDENTIFIED AS NEEDING REPLACEMENT BY MY MECHANIC. I WENT TO THE MECHANIC AFTER MY VEHICLE WENT INTO "LIMP" MODE WHILE DRIVING AT 45MPH IN NORMAL CONDITIONS AND I RECEIVED A MESSAGE STATING MY VEHICLE WAS OVERHEATING. MY MECHANIC ADVISED THAT I NEED A NEW WATER PUMP, A NEW THERMOSTAT, AND WHILE IT'S NOT RELATED, I ALSO NEED A NEW OIL HOUSING GASKET. IT SOUNDS LIKE THESE ARE ALL COMMON FAILURES ON THESE VEHICLES AND MY MECHANIC NOTED "IT'S NOT A MATTER OF IF THESE ITEMS WILL FAIL, BUT WHEN". MOREOVER, ONE SIMPLE GOOGLE SEARCH WILL TELL YOU THE SAME. IF THESE PARTS ARE TRULY AN ISSUE, WHY ARE THEN NOT RECALLED? MY CAR GOING INTO LIMP MODE WHILE DRIVING ON A HIGHWAY SHOULD BE CONSIDERED A SAFETY CONCERN, PARTICULARLY IN POPULATED METRO AREAS WITH A TODDLER IN THE BACK SEAT. UNFORTUNATELY, TO REPAIR THESE 3 PARTS, I'VE BEEN QUOTED $1500 FOR THE REPAIRS, WHICH IS ABSOLUTELY RIDICULOUS FOR A CAR THAT HAS 60,000 MILES ON IT.
ENGINE OVERHEAT WARNING DUE TO WATER PUMP ISSUES. JUST UNDER 5 YEARS OF BRAND NEW PURCHASE. SEE SIMILAR PART HAS EXCESSIVE COMPLAINTS. HTTP://X3.XBIMMERS.COM/FORUMS/SHOWTHREAD.PHP?T=1219853&PAGE=2 BMW INITIALLY CHARGED ME AS A THERMOSTAT ISSUE, AND REPLACED IT AFTER 3 MONTHS BACK-ORDERED PARTS. 1 DAY AFTER THERMOSTAT REPLACEMENT, SYMPTOMS RE-APPEARED. THIS TIME THEY ARE REPLACING OTHER PARTS. WITH NUMBER OF PEOPLE COMPLAINING ABOUT IT, IT SHOULD BE CONSIDERED AS A RECALL. EVERY REPAIR WITH BMW IS VERY EXPENSIVE.
ENGINE OVERHEAT WARNING DUE TO WATER PUMP ISSUES. JUST UNDER 5 YEARS OF BRAND NEW PURCHASE. SEE SIMILAR PART HAS EXCESSIVE COMPLAINTS. HTTP://X3.XBIMMERS.COM/FORUMS/SHOWTHREAD.PHP?T=1219853&PAGE=2 BMW INITIALLY CHARGED ME AS A THERMOSTAT ISSUE, AND REPLACED IT AFTER 3 MONTHS BACK-ORDERED PARTS. 1 DAY AFTER THERMOSTAT REPLACEMENT, SYMPTOMS RE-APPEARED. THIS TIME THEY ARE REPLACING OTHER PARTS. WITH NUMBER OF PEOPLE COMPLAINING ABOUT IT, IT SHOULD BE CONSIDERED AS A RECALL. EVERY REPAIR WITH BMW IS VERY EXPENSIVE.
TIMING CHAIN MALFUNCTION/ENGINE FAILURE
TIMING CHAIN MALFUNCTION/ENGINE FAILURE
TL* THE CONTACT OWNS A 2013 BMW X3. THE CONTACT STATED THAT THE WARNING INDICATORS FLASHED FOR THE OIL PRESSURE LOW AND DRIVE TRAIN, AND THE VEHICLE SUDDENLY DECELERATED WITHOUT WARNING. THE VEHICLE STARTED TO COAST AND RANDOMLY STALLED. THE VEHICLE WAS UNABLE TO RESTART AND WAS TOWED TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT METAL SHAVINGS WERE IN THE OIL. FURTHER DIAGNOSTIC TESTING WAS REQUIRED TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS THEN TOWED TO A SECOND INDEPENDENT REPAIR SHOP FOR FURTHER TESTING. THE DEALER AND MANUFACTURER WERE NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
TL* THE CONTACT OWNS A 2013 BMW X3. THE CONTACT STATED THAT THE WARNING INDICATORS FLASHED FOR THE OIL PRESSURE LOW AND DRIVE TRAIN, AND THE VEHICLE SUDDENLY DECELERATED WITHOUT WARNING. THE VEHICLE STARTED TO COAST AND RANDOMLY STALLED. THE VEHICLE WAS UNABLE TO RESTART AND WAS TOWED TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT METAL SHAVINGS WERE IN THE OIL. FURTHER DIAGNOSTIC TESTING WAS REQUIRED TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS THEN TOWED TO A SECOND INDEPENDENT REPAIR SHOP FOR FURTHER TESTING. THE DEALER AND MANUFACTURER WERE NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
ON YEAR AFTER PUCHASING CAR, AND AFTER WARRANTY PERIOD, STARTING GETTING DRIVETRAIN MALFUNCTION ERROR. SMOKED ON TURNING ON IGNITION A COUPLE OF TIMES. TOOK TO BMW AND WAS TOLD IT NEEDED A TURBO. WAS TOLD BY BMW MECHANIC THAT EVERY ONE OF THIS MODEL NEEDED A NEW TURBO. $6000. INTERNET BLOG SITES ALSO INDICATE THAT THE TURBO GOES OUT ALL THE TIME. IF IT IS A MANUFACTURERS DEFECT NEW THEN THIS SHOULD BE A RECALL. PEOPLE CAN'T PAY $6000 ON NEW CARS FOR TURBOS WHEN THEY KNOW IT IS DEFECTIVE.
ON YEAR AFTER PUCHASING CAR, AND AFTER WARRANTY PERIOD, STARTING GETTING DRIVETRAIN MALFUNCTION ERROR. SMOKED ON TURNING ON IGNITION A COUPLE OF TIMES. TOOK TO BMW AND WAS TOLD IT NEEDED A TURBO. WAS TOLD BY BMW MECHANIC THAT EVERY ONE OF THIS MODEL NEEDED A NEW TURBO. $6000. INTERNET BLOG SITES ALSO INDICATE THAT THE TURBO GOES OUT ALL THE TIME. IF IT IS A MANUFACTURERS DEFECT NEW THEN THIS SHOULD BE A RECALL. PEOPLE CAN'T PAY $6000 ON NEW CARS FOR TURBOS WHEN THEY KNOW IT IS DEFECTIVE.
HAD BEEN DRIVING FOR APPROX. 5 MINUTES IN RESIDENTIAL AREA. CHECK ENGINE LIGHT, LOW OIL PRESSURE WARNING & BLACK SMOKE THRU DASHBOARD. COULD SEE FLAMES UNDER THE HOOD. WITHIN 5-6 MINUTES CAR WAS FULLY ENGULFED IN FLAMES. NOTHING LEFT EXCEPT FOR THE FRAME. TOTAL LOSS, ALMOST NO WARNING.
HAD BEEN DRIVING FOR APPROX. 5 MINUTES IN RESIDENTIAL AREA. CHECK ENGINE LIGHT, LOW OIL PRESSURE WARNING & BLACK SMOKE THRU DASHBOARD. COULD SEE FLAMES UNDER THE HOOD. WITHIN 5-6 MINUTES CAR WAS FULLY ENGULFED IN FLAMES. NOTHING LEFT EXCEPT FOR THE FRAME. TOTAL LOSS, ALMOST NO WARNING.
TL* THE CONTACT OWNS A 2013 BMW X3. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
TL* THE CONTACT OWNS A 2013 BMW X3. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
FIRSTLY APPROXIMATE INCIDENT DATE IS APPROXIMATE AND MAY BE OFF. ITS JUST BEEN OVER 2 YEARS I HAVE OWNED THIS BMW AND I HAVE KEPT MY BMW FOR CHECK ENGINE ERROR REPAIR FOR 4 TIMES AT STEVENS CREEK BMW. 3 TIMES OUT OF THIS 4 HAS BEEN BETWEEN JUNE 2014 TO TILL DATE. ONCE AGAIN THE CHECK ENGINE ERROR IS ON WHICH MAKES IT THE 5TH TIME. AT THIS POINT I DON'T THINK THIS BMW IS RELIABLE AND I DON'T HAVE THE ENERGY AND PATIENCE TO KEEP TAKING APPOINTMENTS AND GETTING SUCH ERRORS FIXED ON MONTHLY BASIS. I DON'T INTEND TO KEEP USING THIS VEHICLE AND GETTING IT FIXED ON MONTHLY BASIS. ITS GOOD THAT MY BMW IS STILL UNDER THE 4 YEAR COVERAGE BUT IF THIS WASN'T AVAILABLE THEN I WOULD HAVE INCURRED HUGE EXPENSES ON MONTHLY BASIS TO GET THESE ERRORS FIXED. GETTING THE SAME ERROR ON REPEATED BASIS PROVES THAT THIS BMW HAS A MANUFACTURING DEFECT. BMW CUSTOMER RELATIONS ISN'T HELPING ME ON THIS. THEY ARE JUST WASTING TIME SAYING WE ARE GETTING REPORTS FROM DEALER AND AWAITING THE BMW WESTERN REGIONAL TEAM TO LOOK INTO THIS. THE LAST CHECK ENGINE LIGHT CAME ON DURING THANKSGIVING BREAK AND I TOOK AN APPOINTMENT WITH STEVENS CREEK BMW FOR 12/03/2014. ON 12/02/2014 THE CHECK ENGINE LIGHT DIDN'T COME ON. I CHECKED WITH STEVENS CREEK BMW AND THEY SAID SINCE THE CHECK ENGINE LIGHT ISN'T ON WE CAN'T DIAGNOSE THE REASON WHY IT HAD SWITCHED ON SO PLEASE DON'T BRING IN THE BMW AS WE WONT BE OF ANY HELP. SO I DIDN'T BRING MY BMW TO DEALER WORKSHOP. BASED ON THIS BMW REGIONAL MANAGEMENT HAS DENIED LOOKING INTO MY CASE AND SAID WE CAN'T PROVIDE ANY ASSISTANCE. *TR
FIRSTLY APPROXIMATE INCIDENT DATE IS APPROXIMATE AND MAY BE OFF. ITS JUST BEEN OVER 2 YEARS I HAVE OWNED THIS BMW AND I HAVE KEPT MY BMW FOR CHECK ENGINE ERROR REPAIR FOR 4 TIMES AT STEVENS CREEK BMW. 3 TIMES OUT OF THIS 4 HAS BEEN BETWEEN JUNE 2014 TO TILL DATE. ONCE AGAIN THE CHECK ENGINE ERROR IS ON WHICH MAKES IT THE 5TH TIME. AT THIS POINT I DON'T THINK THIS BMW IS RELIABLE AND I DON'T HAVE THE ENERGY AND PATIENCE TO KEEP TAKING APPOINTMENTS AND GETTING SUCH ERRORS FIXED ON MONTHLY BASIS. I DON'T INTEND TO KEEP USING THIS VEHICLE AND GETTING IT FIXED ON MONTHLY BASIS. ITS GOOD THAT MY BMW IS STILL UNDER THE 4 YEAR COVERAGE BUT IF THIS WASN'T AVAILABLE THEN I WOULD HAVE INCURRED HUGE EXPENSES ON MONTHLY BASIS TO GET THESE ERRORS FIXED. GETTING THE SAME ERROR ON REPEATED BASIS PROVES THAT THIS BMW HAS A MANUFACTURING DEFECT. BMW CUSTOMER RELATIONS ISN'T HELPING ME ON THIS. THEY ARE JUST WASTING TIME SAYING WE ARE GETTING REPORTS FROM DEALER AND AWAITING THE BMW WESTERN REGIONAL TEAM TO LOOK INTO THIS. THE LAST CHECK ENGINE LIGHT CAME ON DURING THANKSGIVING BREAK AND I TOOK AN APPOINTMENT WITH STEVENS CREEK BMW FOR 12/03/2014. ON 12/02/2014 THE CHECK ENGINE LIGHT DIDN'T COME ON. I CHECKED WITH STEVENS CREEK BMW AND THEY SAID SINCE THE CHECK ENGINE LIGHT ISN'T ON WE CAN'T DIAGNOSE THE REASON WHY IT HAD SWITCHED ON SO PLEASE DON'T BRING IN THE BMW AS WE WONT BE OF ANY HELP. SO I DIDN'T BRING MY BMW TO DEALER WORKSHOP. BASED ON THIS BMW REGIONAL MANAGEMENT HAS DENIED LOOKING INTO MY CASE AND SAID WE CAN'T PROVIDE ANY ASSISTANCE. *TR
MY WIFE WAS DRIVING ON A LOCAL SIDE STREET (SPEED LIMIT 25 MPH) AT A SPEED OF APPROXIMATELY 20 MPH AND I WAS SITTING IN THE PASSENGER SEAT. WE WERE COMING UPON NUMEROUS STOP SIGNS, SO IN ORDER TO AVOID THE BMW AUTOSTART/STOP FEATURE (THIS FEATURE SHUTS THE CAR ENGINE OFF WHEN THE CAR STOPS TO SAVE FUEL) FROM ACTIVATING, I REACHED OVER TO TURN OFF THE AUTOSTART BUTTON. THIS BUTTON IS LOCATED DIRECTLY NEXT TO THE START/STOP BUTTON. INSTEAD, I ACCIDENTALLY HIT THE START/STOP BUTTON (THIS IS A KEYLESS CAR) AND WHILE TRAVELING AT 20 MPH THE CAR ENGINE SHUT OFF AND WE HAD TO COAST TO A STOP WITHOUT POWER STEERING OR ANY POWER, BEFORE BEING ABLE TO START THE CAR. IN ORDER TO RESTART THE CAR, THE BRAKE PEDAL MUST BE PRESSED. IF THIS HAPPENED WHILE AT HIGHWAY SPEEDS, AN ACCIDENT WOULD HAVE BEEN VERY LIKELY TO HAVE OCCURRED. THIS IS A DESIGN SAFETY ISSUE THAT NEEDS REPLACEMENT/RECALL. *TR
MY WIFE WAS DRIVING ON A LOCAL SIDE STREET (SPEED LIMIT 25 MPH) AT A SPEED OF APPROXIMATELY 20 MPH AND I WAS SITTING IN THE PASSENGER SEAT. WE WERE COMING UPON NUMEROUS STOP SIGNS, SO IN ORDER TO AVOID THE BMW AUTOSTART/STOP FEATURE (THIS FEATURE SHUTS THE CAR ENGINE OFF WHEN THE CAR STOPS TO SAVE FUEL) FROM ACTIVATING, I REACHED OVER TO TURN OFF THE AUTOSTART BUTTON. THIS BUTTON IS LOCATED DIRECTLY NEXT TO THE START/STOP BUTTON. INSTEAD, I ACCIDENTALLY HIT THE START/STOP BUTTON (THIS IS A KEYLESS CAR) AND WHILE TRAVELING AT 20 MPH THE CAR ENGINE SHUT OFF AND WE HAD TO COAST TO A STOP WITHOUT POWER STEERING OR ANY POWER, BEFORE BEING ABLE TO START THE CAR. IN ORDER TO RESTART THE CAR, THE BRAKE PEDAL MUST BE PRESSED. IF THIS HAPPENED WHILE AT HIGHWAY SPEEDS, AN ACCIDENT WOULD HAVE BEEN VERY LIKELY TO HAVE OCCURRED. THIS IS A DESIGN SAFETY ISSUE THAT NEEDS REPLACEMENT/RECALL. *TR
IN STOP AND GO TRAFFIC ON THE INTERSTATE I WAS BRAKING AFTER MOVING FORWARD A FEW FEET AND THE ENGINE STARTED RACING CAUSING THE CAR TO LURCH FORWARD (GIVEN I WAS ON THE BRAKE) UNTIL THE BRAKE WOULD NOT HOLD ANY LONGER AT WHICH POINT THE CAR ACCELERATED IN TRAFFIC DESPITE ME PUSHING EVEN HARDER ON THE BRAKE. THE BRAKE WAS COMPLETELY UNRESPONSIVE AT THIS POINT. I AVOIDED REAR ENDING THE CAR IN FRONT OF ME BY SWERVING AROUND HIM BUT COULD NOT AVOID THE VEHICLE FARTHER AHEAD IN TRAFFIC AND HIT THE RIGHT REAR OF A UHAUL STORAGE UNIT TOWED BY A VEHICLE AND THE BMW FLIPPED ONTO ITS RIGHT SIDE. MIRACULOUSLY, WE WALKED AWAY WITH ONLY MINOR CUTS, SCRAPES, AND BRUISES. SEAT RESTRAINTS AND AIRBAGS WORKED PERFECTLY WHICH IS THE ONLY KIND THING WE CAN NOW SAY DESPITE HAVING NO PRIOR ISSUES. WHETHER IT IS AN ONBOARD COMPUTER MALFUNCTION OR NOT WE WILL NEVER OWN ANOTHER BMW... AND IF THE OTHER ONLINE POSTS HAVE BEEN THERE WHEN I PURCHASED THE VEHICLE IN SEPT 2012 (AND HAD I READ THEM) THEN I NEVER WOULD HAVE PURCHASED THE VEHICLE. COUPLED WITH OTHER CARCOMPLAINT.COM, BMW COMMUNITY BLOGS, AND NHTSA POSTS SURROUNDING 2012 AND 2013 X3 EVENTS OF THE IDENTICAL NATURE THERE SHOULD BE AN IMMEDIATE INVESTIGATION AS TO THE SIMULTANEOUS AND CONCURRENT EVENT OF THE THROTTLE ACCELERATION WHILE BRAKING, AND THE BRAKES FAILING (AS IF THE COMPUTER THINKS THE BRAKE PEDAL IS THE GAS PEDAL?) .. AND A RECALL BEFORE DEATHS OCCUR ... THOUGH IT IS LIKELY THEY'VE ALREADY OCCURRED SINCE THE DEAD CAN'T TESTIFY AS TO A PROBLEM THAT OTHER BMW DEALER SERVICE DEPARTMENTS FAIL TO REPLICATE AND THEREFORE DISCOUNT. THE BACK HATCH OF OUR VEHICLE ALSO FLIPPED OPEN ALLOWING ITEMS TO FALL ONTO THE HIGHWAY (DESPITE NO IMPACT TO THE REAR OF THE VEHICLE) THOUGH ALL PASSENGER CAR DOORS REMAINED CLOSED. THE VEHICLE HAS BEEN TOTALED. WE WOULD CERTAINLY NOT GET INTO THAT CAR EVER AGAIN EVEN IF IT WERE REPAIRABLE. *TR
IN STOP AND GO TRAFFIC ON THE INTERSTATE I WAS BRAKING AFTER MOVING FORWARD A FEW FEET AND THE ENGINE STARTED RACING CAUSING THE CAR TO LURCH FORWARD (GIVEN I WAS ON THE BRAKE) UNTIL THE BRAKE WOULD NOT HOLD ANY LONGER AT WHICH POINT THE CAR ACCELERATED IN TRAFFIC DESPITE ME PUSHING EVEN HARDER ON THE BRAKE. THE BRAKE WAS COMPLETELY UNRESPONSIVE AT THIS POINT. I AVOIDED REAR ENDING THE CAR IN FRONT OF ME BY SWERVING AROUND HIM BUT COULD NOT AVOID THE VEHICLE FARTHER AHEAD IN TRAFFIC AND HIT THE RIGHT REAR OF A UHAUL STORAGE UNIT TOWED BY A VEHICLE AND THE BMW FLIPPED ONTO ITS RIGHT SIDE. MIRACULOUSLY, WE WALKED AWAY WITH ONLY MINOR CUTS, SCRAPES, AND BRUISES. SEAT RESTRAINTS AND AIRBAGS WORKED PERFECTLY WHICH IS THE ONLY KIND THING WE CAN NOW SAY DESPITE HAVING NO PRIOR ISSUES. WHETHER IT IS AN ONBOARD COMPUTER MALFUNCTION OR NOT WE WILL NEVER OWN ANOTHER BMW... AND IF THE OTHER ONLINE POSTS HAVE BEEN THERE WHEN I PURCHASED THE VEHICLE IN SEPT 2012 (AND HAD I READ THEM) THEN I NEVER WOULD HAVE PURCHASED THE VEHICLE. COUPLED WITH OTHER CARCOMPLAINT.COM, BMW COMMUNITY BLOGS, AND NHTSA POSTS SURROUNDING 2012 AND 2013 X3 EVENTS OF THE IDENTICAL NATURE THERE SHOULD BE AN IMMEDIATE INVESTIGATION AS TO THE SIMULTANEOUS AND CONCURRENT EVENT OF THE THROTTLE ACCELERATION WHILE BRAKING, AND THE BRAKES FAILING (AS IF THE COMPUTER THINKS THE BRAKE PEDAL IS THE GAS PEDAL?) .. AND A RECALL BEFORE DEATHS OCCUR ... THOUGH IT IS LIKELY THEY'VE ALREADY OCCURRED SINCE THE DEAD CAN'T TESTIFY AS TO A PROBLEM THAT OTHER BMW DEALER SERVICE DEPARTMENTS FAIL TO REPLICATE AND THEREFORE DISCOUNT. THE BACK HATCH OF OUR VEHICLE ALSO FLIPPED OPEN ALLOWING ITEMS TO FALL ONTO THE HIGHWAY (DESPITE NO IMPACT TO THE REAR OF THE VEHICLE) THOUGH ALL PASSENGER CAR DOORS REMAINED CLOSED. THE VEHICLE HAS BEEN TOTALED. WE WOULD CERTAINLY NOT GET INTO THAT CAR EVER AGAIN EVEN IF IT WERE REPAIRABLE. *TR
TL* THE CONTACT OWNS A 2013 BMW X3. THE CONTACT STATED THAT WHILE TRYING TO ACCELERATE FROM A STOP THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. AFTER INSPECTION, THEY ADVISED HER THAT THE VEHICLE WAS ACTING AS NORMAL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 150. THE CURRENT MILEAGE WAS APPROXIMATELY 200. THE VIN WAS UNAVAILABLE. *TR
TL* THE CONTACT OWNS A 2013 BMW X3. THE CONTACT STATED THAT WHILE TRYING TO ACCELERATE FROM A STOP THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. AFTER INSPECTION, THEY ADVISED HER THAT THE VEHICLE WAS ACTING AS NORMAL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 150. THE CURRENT MILEAGE WAS APPROXIMATELY 200. THE VIN WAS UNAVAILABLE. *TR