2015 BMW X3 Fuel System, Diesel Problems

The contact owns a 2015 BMW X3. The contact stated while driving on the interstate at an undisclosed speed and attempting to make a right turn onto the exit, the transmission unexpectedly shifted into neutral, and the vehicle shut off unintendedly. The vehicle was towed to a dealer where it was diagnosed and determined the fuel pump control module (EKPS) needed to be replaced. The manufacturer was notified of the failure and informed the contact that there was no recall on the VIN for the failure. The failure mileage was 180,000.

Mileage: 180,000

The contact owns a 2015 BMW X3. The contact stated while her husband was driving at an unknown speed, the vehicle started to decelerate independently. The driver stated that he started to smell a smoke odor inside the cabin of the vehicle and saw smoke coming from under the hood. The contact stated that no visible flames were seen. The contact stated that the drive train warning light was illuminated. The driver was able to park on the side of the road and exit the vehicle safely. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic and was informed that the Exhaust Gas Recirculation (EGR) cooler, the valve cover, and intake manifold was melted and needed to be replaced. The vehicle was repaired. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel). The local dealer was contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 117,000.

Mileage: 117,000

The contact's mother owns a 2015 BMW X3. The contact stated while his mother was driving 40 MPH, the check engine warning light illuminated. The owner took the vehicle to the local dealer, where it was diagnosed with needing the diesel fuel injector to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 102,000.

Mileage: 102,000

The contact owned a 2015 BMW X3. The contact had received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel). The contact stated that unknown warning lights were intermittently illuminated. The vehicle was taken to a local dealer for the recall repair, and the contact was made aware of additional unknown failures and repairs that were needed. The recall repair was completed, and the vehicle was then traded in. The manufacturer was made aware of the failures. The approximate failure mileage was 96,000.

Mileage: 96,000

The contact owned a 2015 BMW X3. The contact stated while her husband was driving at 65 MPH with her in the front passenger seat, the vehicle stalled. A message indicating a power train malfunction was displayed. The contact's husband was able to veer to the side of the road. The contact noticed dark smoke coming through the AC vents. The contact stated upon opening the hood, her husband saw fire. The contact immediately exited the vehicle. The contact was able to extinguish the fire with the assistance of the fire department. However, the engine compartment and the front passenger's side end of the vehicle had melted. A fire department was filed. There was no police report filed. There were no injuries sustained. The vehicle was towed to a tow lot where it was totaled. The contact associated the failure with NHTSA Campaign Number: 21V907000 (Fuel System, Diesel). The dealer was notified of the failure and referred the contact to the manufacturer. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 76,000.

Mileage: 76,000

The contact owns a 2015 BMW X3. The contact stated that the "check engine" warning light was illuminated. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.

The contact owns a 2015 BMW X3. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available

The contact owns a 2015 BMW X3. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that the part was not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 BMW X3. The contact stated that while the family was sitting inside the vehicle with the engine idling, there was smoke coming from underneath the hood. There were no warning lights illuminated. The vehicle was taken to the local dealer and diagnosed with an EGR valve failure. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number 21V907000 (Fuel System, Diesel) for which the VIN was included. The manufacturer was notified of the failure. The approximate failure mileage was 69,000. (RECALLRELATED INCIDENT) TS

Mileage: 69,000

The contact owns a 2015 BMW X3. The contact stated that the check engine and coolant warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer and it was confirmed that parts were not yet available. The vehicle was diagnosed and the contact was informed that coolant was leaking into the engine. The contact was advised not to drive the vehicle. The vehicle was not repaired. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified but no further assistance was provided. The approximate failure mileage was 85,000. VIN tool confirms parts not available.

Mileage: 85,000

The contact owns a 2015 BMW X3. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the "Coolant Level Low" warning message was displayed. The contact had to refill the coolant four times within four months. The vehicle was taken to the dealer. The dealer performed an air pressure test and informed the contact that there was no coolant leak found. The dealer filled the coolant reservoir; however, the failure recurred. The vehicle was not repaired. The dealer was made aware of the failure and scheduled an upcoming appointment for diagnostic testing. The manufacturer was not made aware of the failure. The failure mileage was approximately 102,000. VIN tool confirms parts not available.

Mileage: 102,000

The contact owns a 2015 BMW X3. The contact stated that the check engine warning lights was illuminated. The contact stated that the gear shifter was slipping. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer where it was diagnosed the transfer pump needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was taken to an independent mechanic where the EGR valve was replaced. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was not available. VIN tool confirms parts not available.