High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
THE VEHICLE STARTED SMOKING FROM UNDER THE HOOD WHILE DRIVING IN TOWN TO THE POST OFFICE. UPON PARKING THE VEHICLE AT THE POST OFFICE, IT CAUGHT FIRE UNDER THE HOOD AND THE FIRE DEPT. HAD TO BE CALLED TO FORCE OPEN THE HOOD TO PUT OUT THE FIRE. THE ENTIRE FRONT OF THE VEHICLE WAS DAMAGED IN FRONT OF THE FIRE WALL. THE USPS MOVED EMPLOYEES/CUSTOMERS TO THE REAR OF THE BUILDING FOR PRECAUTION OF EXPLOSION AND SMOKE INHALATION OF THE BURNING PLASTIC, RUBBER AND RELATED PARTS. IT WAS FORTUNATE I COULD QUICKLY PARK RATHER THAN BEING ON THE HIGHWAY.
THE VEHICLE STARTED SMOKING FROM UNDER THE HOOD WHILE DRIVING IN TOWN TO THE POST OFFICE. UPON PARKING THE VEHICLE AT THE POST OFFICE, IT CAUGHT FIRE UNDER THE HOOD AND THE FIRE DEPT. HAD TO BE CALLED TO FORCE OPEN THE HOOD TO PUT OUT THE FIRE. THE ENTIRE FRONT OF THE VEHICLE WAS DAMAGED IN FRONT OF THE FIRE WALL. THE USPS MOVED EMPLOYEES/CUSTOMERS TO THE REAR OF THE BUILDING FOR PRECAUTION OF EXPLOSION AND SMOKE INHALATION OF THE BURNING PLASTIC, RUBBER AND RELATED PARTS. IT WAS FORTUNATE I COULD QUICKLY PARK RATHER THAN BEING ON THE HIGHWAY.
RECENTLY PURCHASED THIS VEHICLE USED, THE EXTERNAL DRIVER DOOR LATCH NOT WORKING, HAVE TO CLIMB OVER FROM PASSENGER SIDE OF VEHICLE, THIS IS RIDICULOUS, THIS IS ONE OF SEVERAL ISSUES I AM HAVING WITH THIS VEHICLE. I HAVE DONE SOME RESEARCH AND SEE THIS IS COMMON PROBLEM AND IT SHOULD BE ADDRESSED BY BMW. I HAVE HAD 2 OTHER USED VEHICLES WHICH BOTH HAVE LASTED ME 10 YEARS FROM THE DATES I PURCHASED THEM (AND THEY WERE ALREADY 8 AND 10 YEARS OLD. THIS IS MY FIRST BMW AND MIGHT BE MY LAST IF BMW DOES NOT TAKE ISSUES WITH THEIR VEHICLES SERIOUSLY AND HELP CONSUMERS. I AM SO SURPRISED AND DISAPPOINTED BY ALL OF THE ISSUES THAT HAVE BEEN IGNORED. THE DIFFERENCE COULD BE BIG BECAUSE THEY COULD LOSE ALOT OF WOULD-BE LOYAL CONSUMERS. *TR
RECENTLY PURCHASED THIS VEHICLE USED, THE EXTERNAL DRIVER DOOR LATCH NOT WORKING, HAVE TO CLIMB OVER FROM PASSENGER SIDE OF VEHICLE, THIS IS RIDICULOUS, THIS IS ONE OF SEVERAL ISSUES I AM HAVING WITH THIS VEHICLE. I HAVE DONE SOME RESEARCH AND SEE THIS IS COMMON PROBLEM AND IT SHOULD BE ADDRESSED BY BMW. I HAVE HAD 2 OTHER USED VEHICLES WHICH BOTH HAVE LASTED ME 10 YEARS FROM THE DATES I PURCHASED THEM (AND THEY WERE ALREADY 8 AND 10 YEARS OLD. THIS IS MY FIRST BMW AND MIGHT BE MY LAST IF BMW DOES NOT TAKE ISSUES WITH THEIR VEHICLES SERIOUSLY AND HELP CONSUMERS. I AM SO SURPRISED AND DISAPPOINTED BY ALL OF THE ISSUES THAT HAVE BEEN IGNORED. THE DIFFERENCE COULD BE BIG BECAUSE THEY COULD LOSE ALOT OF WOULD-BE LOYAL CONSUMERS. *TR
TL* THE CONTACT OWNS A 2004 BMW X5. THE CONTACT STATED THERE WAS WATER ENTERING THE VEHICLE THROUGH THE FRONT WINDSHIELD, ONTO THE INSTRUMENT PANEL, INTO THE GLOVE COMPARTMENT AND ONTO THE FLOORBOARD OF THE VEHICLE. THE DEALER ADVISED HE WOULD NEED TO RUN A DIAGNOSTIC TEST FOR THE FAILURE BEFORE PROCEEDING WITH ANY REPAIRS. THE MANUFACTURER ADVISED THE CONTACT TO HAVE THE DIAGNOSTIC TEST PERFORMED AT HIS EXPENSE. NO FURTHER ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 17,000.
TL* THE CONTACT OWNS A 2004 BMW X5. THE CONTACT STATED THERE WAS WATER ENTERING THE VEHICLE THROUGH THE FRONT WINDSHIELD, ONTO THE INSTRUMENT PANEL, INTO THE GLOVE COMPARTMENT AND ONTO THE FLOORBOARD OF THE VEHICLE. THE DEALER ADVISED HE WOULD NEED TO RUN A DIAGNOSTIC TEST FOR THE FAILURE BEFORE PROCEEDING WITH ANY REPAIRS. THE MANUFACTURER ADVISED THE CONTACT TO HAVE THE DIAGNOSTIC TEST PERFORMED AT HIS EXPENSE. NO FURTHER ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 17,000.
TL*THE CONTACT OWNS A 2004 BMW X5. THE CONTACT STATED THAT WHEN HE CLOSED THE TRUNK, HIS FINGER GOT CAUGHT DUE TO A MANUFACTURER DEFECT. HE OPENED THE HATCH AND IT CAME DOWN FORCEFULLY ONTO HIS FINGER. THE FAILURE OCCURRED ONCE ONE YEAR AGO AND DAMAGED THE CONTACT'S FINGER. HE STATED THAT THE LID NEEDS TO BE OPENED COMPLETELY AND HALFWAY. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE FAILURE MILEAGE WAS 31,000 AND CURRENT MILEAGE WAS 43,000.
TL*THE CONTACT OWNS A 2004 BMW X5. THE CONTACT STATED THAT WHEN HE CLOSED THE TRUNK, HIS FINGER GOT CAUGHT DUE TO A MANUFACTURER DEFECT. HE OPENED THE HATCH AND IT CAME DOWN FORCEFULLY ONTO HIS FINGER. THE FAILURE OCCURRED ONCE ONE YEAR AGO AND DAMAGED THE CONTACT'S FINGER. HE STATED THAT THE LID NEEDS TO BE OPENED COMPLETELY AND HALFWAY. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE FAILURE MILEAGE WAS 31,000 AND CURRENT MILEAGE WAS 43,000.
TL*THE CONTACT OWNS A 2004 BMW X5. THE CONTACT NOTICED THAT THE AIR BAG WARNING LIGHT CONSISTENTLY ILLUMINATED ON THE INSTRUMENT PANEL, WHICH INDICATED THAT THE FRONTAL AIR BAGS WERE INOPERATIVE. SHE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE HIGH DRIVER RESISTOR IN THE AIR BAG SYSTEM WAS DEFECTIVE. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER DID NOT ASSIST. THE FAILURE MILEAGE WAS 56,200 AND CURRENT MILEAGE WAS 57,000. UPDATED 6/18/09 *CN THE CONSUMER HAD OTHER PROBLEMS WITH THE VEHICLE SUCH AS THE SEAT BELTS JAMMING IN THE DOORS, THE COILS WERE REPLACED, THEMLEFT HEADLIGHT BURNED OUT THE FIRST MONTH OF PURCHASING THE VEHICLE, THE HATCH DOOR DID NOT FULLY CLOSE AT TIMES AND DID NOT LOCK. THE HATCH HAS BEEN REPAIRED 3 TIMES. THE HATCH WINDOW RATTLED, THE DEFROST DID NOT ALWAYS WORK, THE HEATING SYSTEM ONLY BLOWED AIR. THE BRAKES NKEPT GOING OUT. UPDATED 06/22/09. *JB
TL*THE CONTACT OWNS A 2004 BMW X5. THE CONTACT NOTICED THAT THE AIR BAG WARNING LIGHT CONSISTENTLY ILLUMINATED ON THE INSTRUMENT PANEL, WHICH INDICATED THAT THE FRONTAL AIR BAGS WERE INOPERATIVE. SHE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE HIGH DRIVER RESISTOR IN THE AIR BAG SYSTEM WAS DEFECTIVE. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER DID NOT ASSIST. THE FAILURE MILEAGE WAS 56,200 AND CURRENT MILEAGE WAS 57,000. UPDATED 6/18/09 *CN THE CONSUMER HAD OTHER PROBLEMS WITH THE VEHICLE SUCH AS THE SEAT BELTS JAMMING IN THE DOORS, THE COILS WERE REPLACED, THEMLEFT HEADLIGHT BURNED OUT THE FIRST MONTH OF PURCHASING THE VEHICLE, THE HATCH DOOR DID NOT FULLY CLOSE AT TIMES AND DID NOT LOCK. THE HATCH HAS BEEN REPAIRED 3 TIMES. THE HATCH WINDOW RATTLED, THE DEFROST DID NOT ALWAYS WORK, THE HEATING SYSTEM ONLY BLOWED AIR. THE BRAKES NKEPT GOING OUT. UPDATED 06/22/09. *JB
OUR 2004, BMW X-5 DOOR JAMMED ON THE FRONT PASSENGER SIDE. I HAVE CONTACTED BMW, BUT THEY DENIED ANY PROBLEMS CONCERNING DOORS JAMMING. HOWEVER, I CONDUCTED AN INTERNET SEARCH AND FOUND NUMEROUS POSTINGS DISCUSSING THE DOOR JAMMING. I ADVISED BMW THAT I FEEL LIKE MY FAMILIES SAFETY IS AT RISK DUE TO THE DOOR FAILURE. I ASKED THEM TO PLEASE NOTE THAT THIS WAS A SAFETY RISK AND COULD PUT MY FAMILY AT RISK. THIS IS MY ONLY VEHICLE THAT I HAVE TO TRANSPORT MY FAMILY, DUE TO MY HUSBAND BEING ACTIVATED WITH THE MILITARY. BMW DENIED ANY PROBLEMS WITH THE DOOR. NONE OF THE PASSENGER DOORS CAN BE OPENED WITH A MANUAL KEY OR A MANUAL RELEASE. NONE OF THE DEVICES ON THE VEHICLE WILL OPEN THE PASSENGER DOOR. NOTHING WORKS. WE CAN'T REMOVE THE PANEL, BECAUSE WE CAN'T OPEN THE DOOR. THIS IS A MAJOR SAFETY RISK AND I FEAR THAT MY FAMILY AND NUMEROUS OTHER FAMILIES LIVES ARE AT RISK DUE TO THIS PROBLEM. I AM REQUESTING IMMEDIATE ASSISTANCE AND AN INVESTIGATION REGARDING THE BMW DOOR FAILURE. THE PROBLEM STARTED, WITH A DELAY IN THE DOOR UNLOCKING UPON PRESSING THE BUTTONS TO OPEN THE DOOR. THEN, IT JUST STOPPED WORKING COMPLETELY. I TRIED TO GET AN APPOINTMENT WITH THE LOCAL BMW DEALERSHIP, BUT IT WOULD BE WEEKS BEFORE I COULD GET ASSISTANCE. AND I HAVE BEEN ADVISED THAT THIS EXPENSE WILL COME OUT OF MY POCKET, B/C IT'S NOT LISTED AS A RECALL OR SAFETY HAZARD. HOW CAN A DOOR FAILURE NOT BE A SAFETY HAZARD? *TR
OUR 2004, BMW X-5 DOOR JAMMED ON THE FRONT PASSENGER SIDE. I HAVE CONTACTED BMW, BUT THEY DENIED ANY PROBLEMS CONCERNING DOORS JAMMING. HOWEVER, I CONDUCTED AN INTERNET SEARCH AND FOUND NUMEROUS POSTINGS DISCUSSING THE DOOR JAMMING. I ADVISED BMW THAT I FEEL LIKE MY FAMILIES SAFETY IS AT RISK DUE TO THE DOOR FAILURE. I ASKED THEM TO PLEASE NOTE THAT THIS WAS A SAFETY RISK AND COULD PUT MY FAMILY AT RISK. THIS IS MY ONLY VEHICLE THAT I HAVE TO TRANSPORT MY FAMILY, DUE TO MY HUSBAND BEING ACTIVATED WITH THE MILITARY. BMW DENIED ANY PROBLEMS WITH THE DOOR. NONE OF THE PASSENGER DOORS CAN BE OPENED WITH A MANUAL KEY OR A MANUAL RELEASE. NONE OF THE DEVICES ON THE VEHICLE WILL OPEN THE PASSENGER DOOR. NOTHING WORKS. WE CAN'T REMOVE THE PANEL, BECAUSE WE CAN'T OPEN THE DOOR. THIS IS A MAJOR SAFETY RISK AND I FEAR THAT MY FAMILY AND NUMEROUS OTHER FAMILIES LIVES ARE AT RISK DUE TO THIS PROBLEM. I AM REQUESTING IMMEDIATE ASSISTANCE AND AN INVESTIGATION REGARDING THE BMW DOOR FAILURE. THE PROBLEM STARTED, WITH A DELAY IN THE DOOR UNLOCKING UPON PRESSING THE BUTTONS TO OPEN THE DOOR. THEN, IT JUST STOPPED WORKING COMPLETELY. I TRIED TO GET AN APPOINTMENT WITH THE LOCAL BMW DEALERSHIP, BUT IT WOULD BE WEEKS BEFORE I COULD GET ASSISTANCE. AND I HAVE BEEN ADVISED THAT THIS EXPENSE WILL COME OUT OF MY POCKET, B/C IT'S NOT LISTED AS A RECALL OR SAFETY HAZARD. HOW CAN A DOOR FAILURE NOT BE A SAFETY HAZARD? *TR
2004 BMW X5 STEERING VIBRATES AND PULLS SLIGHTLY TO THE LEFT, CIGARETTE LIGHTER CAME APART,CENTER CONSOLE OPENS ON ITS OWN. *TS ***NO ANSWER REQUIRED*** WHEN THE CONSUMER LOOKED UNDER THE VEHICLE, HE NOTICED ONE SIDE OF THE VEHICLE WAS LOWER THAN THE OTHER, WHICH MAY HAVE BEEN THE CAUSE OF THE VEHICLE PULLING TO RIGHT AND THE HORRENDOUS VIBRATION. THE SEAT FRAME WAS LOUD BECAUSE IT MOVED BACK AND FOURTH AND DID NOT FULLY LAY FLAT. THE SUNROOF LEAKED. THE LIGHTS FLASHED ON AND OFF AT REGULAR INTERVALS, THE LEFT REAR WINDOW WAS INOPERATIVE, THE RIGHT REAR DOOR NEVER OPENED, THE HORN STARTING BLARING ON AND OFF FOR NO REASON. THE AUDIO CONTROLS ON THE STEERING WHEEL DID NOT WORK. THE KEY SOMETIMES DID NOT UNLOCK OR LOCK THE DOORS. *JB
2004 BMW X5 STEERING VIBRATES AND PULLS SLIGHTLY TO THE LEFT, CIGARETTE LIGHTER CAME APART,CENTER CONSOLE OPENS ON ITS OWN. *TS ***NO ANSWER REQUIRED*** WHEN THE CONSUMER LOOKED UNDER THE VEHICLE, HE NOTICED ONE SIDE OF THE VEHICLE WAS LOWER THAN THE OTHER, WHICH MAY HAVE BEEN THE CAUSE OF THE VEHICLE PULLING TO RIGHT AND THE HORRENDOUS VIBRATION. THE SEAT FRAME WAS LOUD BECAUSE IT MOVED BACK AND FOURTH AND DID NOT FULLY LAY FLAT. THE SUNROOF LEAKED. THE LIGHTS FLASHED ON AND OFF AT REGULAR INTERVALS, THE LEFT REAR WINDOW WAS INOPERATIVE, THE RIGHT REAR DOOR NEVER OPENED, THE HORN STARTING BLARING ON AND OFF FOR NO REASON. THE AUDIO CONTROLS ON THE STEERING WHEEL DID NOT WORK. THE KEY SOMETIMES DID NOT UNLOCK OR LOCK THE DOORS. *JB