2011 BMW X5 Engine Problems

The contact owns a 2011 BMW X5. The contact stated that the vehicle failed to start. The vehicle was towed to an unknown dealer but was not diagnosed or repaired. The dealer informed the contact that the VIN was not under recall. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 132,000.

Mileage: 132,000

EGR failure where the diesel emissions come into the cabin via the hvac system Dealer said the EGR cooler needs to be replaced. This is a know problem and recall on the 2012 and 2013. This makes the fumes to the driver when first driving the car in the morning dangerous as carbon monoxide and diesel exhaust enter the car. My friend has an exact similar problem and this issue is known on all the BMW boards

I own a 2011 BMW x5. The NHTSA shows 15 recalls for my vehicle type; however, NHTSA must be relying upon BMW for the VIN numbers as: 1.) my vehicle doesn't show up for recalls; 2.) I have never been contacted by BMW for many of those recalls - in fact, I have not received a letter from BMW in many many years, and among the 15 recalls above, I have never received any notification of for at least October 20, 2023 NHTSA CAMPAIGN NUMBER: 23V707000 Camshaft Timing Bolts May Loosen Causing Stall Loose or broken VANOS unit bolts can result in an engine stall, increasing the risk of a crash. April 18, 2018 NHTSA CAMPAIGN NUMBER: 18V248000 Electric Auxiliary Water Pump Failure October 30, 2017 NHTSA CAMPAIGN NUMBER: 17V683000 PCV Heater may Short Circuit March 2, 2017 NHTSA CAMPAIGN NUMBER: 17V138000 Front Driveshaft Universal Joint may Fail May 17, 2016 NHTSA CAMPAIGN NUMBER: 16V311000 Front Driveshaft Universal Joint may Fail. When I call BMW, they say there are no recalls outstanding on my vehicle and this NHTSA states there are recalls, but does not associate my VIN with the recalls, so say there are no recalls outstanding. The most prominent recent issue was that when my BMW dealership diagnosed a check engine light in my vehicle, they wanted to replace a SCR DEF active tank for $3,000, but it turned out that BMW had an almost 100% failure rate for the same part and issued an extended warranty for this part under their technical bulletin SI B01 23 16. They denied replacing the parts under the warranty stating that it was limited to 10 years/120,000 miles. I had only 101,600 miles on my car, but they stated the 10 year limited out the warranty from the in-service date. However, my car had many emission system related issues including just a few years previous.

After BMW replaced my battery on 1/11/24, a check engine light immediately appeared. It said that the Scr Active Tank needed to be replaced and it would cost upwards of $3,000. I immediately found a NHTSA bulletin that informed that this particular part had been on recall, but had a 10 year/120k mile limitation. My car only had 101k miles, but BMW denied my recall work on goodwill because they say it was well past 10 years of my in-service date. The warranty, however, should still be effective, as many customers have different rates of utilization and I am still 19k short of the mileage limitation, which should not be time limited. BMW worked with the NHTSA for a reason - they acknowledged that they had a flawed part, and this needs to be changed at their expense, not passed on as $3,000 unfairly to the customer. Please see the recall bulletin attached.

The contact owns a 2011 BMW X5. The contact stated that while stopped at a stop sign, the vehicle unexpectedly turned off and independently shifted into neutral. The “Engine Failure - Reduced Power” message was displayed. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the failure was due to a faulty variable valve timing system. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 107,000.

Mileage: 107,000

Passport BMW told us that there was a recall on the engine of our X5 and asked if we had to add oil periodically; our answer was yes. We were told that the engine failed the oil consumption test performed by Passport BMW and the engine needed to be replaced. Passport then said that we had to pay for the replacement of the engine, $2,500. The engine has been replaced, however the engine still leaks oil and now also leaks antifreeze additionally, engine malfunction is displayed permanently on the dashboard.

I was driving to work one morning On the highway, when I suddenly heard a loud sharp noise from the engine bay that followed with the engine and battery lights turning blinking on my display with sudden loss of steering. I panicked but quickly put my vehicle into neutral with my hazard lights on and slowly hit my brakes till I came to a complete stop on the highway. I got my vehicle towed back and upon further inspection saw that the idler pulley bolt snapped completely off. I researched and saw that this bolt has been recalled twice already with the same issue. If this was during a heavy traffic situation it could have been far worse.

Our car get on fire from begin low on oil, we stopped on the side and went on another car to get oil at the gas station and Suddenly star on fire and our entire car truck burned. Luckily we were able to get out off the car on time.

As I was slowing down to make a turn, the vehicle went into neutral and shut off. I immediately turned it back on and put it in drive and the same thing occurred moments later. I start it again and drove away enough to safely park. I let the car rest in the off position for 30 minutes and it drove fine. There were no warning lights and the vehicle is well maintained with scheduled services. I contacted the nearest reputable mechanic and explained the situation. I drove it there. They found no faulty codes when they plugged in the computer and the battery has no issues. The vehicle drives fine now, but this is very concerning especially since this took place in local traffic.

my vehicle has symptoms of the auxiliary water pump for turbocharger going bad. Th epump is noisy, and smells very hot/burnt. There was a recall in 2011-2012 that was done on my car for this part, however it appears the same issues are currently arising. Under the 0011730400 B110518 Recall: Electronic Auxiliary Coolant Pump , updated in 2018, my vehicle isn't listed as affected, however I believe it should be.

The SUVs drive belt has come loose and was ingested through the front crankshaft seal, causing engine issues such as oil starvation leading to engine damage and unknown check engine codes. The SUV has been confirmed to have belt fragments inside the engine. I have video documentation.

BMW USA IS HIDDEN RECALL INFORMATION AND REPAIR HISTORY AND I AM WORRIED ABOUT CAUSE I DON’T KNOW WHAT THEY CHANGE OR DO OF MY CARE I NEED THIS INFORMATION PLEASE.

Mileage: 114,000

TL* THE CONTACT OWNS A 2011 BMW X5. THE CONTACT STATED WHILE DRIVING AT 62 MPH, THE PASSIVE TANK LEVEL SENSOR FAILED. THE CONTACT THAT STATED THAT THE VEHICLE THEN WENT INTO LIMP MODE NOT ALLOWING HIM TO EXCEED 50 MPH WHILE DRIVING. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO VALLEY BMW (4725 MCHENRY AVE, MODESTO, CA 95356) WHERE IT WAS DIAGNOSED WITH THE PASSIVE TANK LEVEL SENSOR NEEDING TO BE REPLACED. THE CONTACT WANTED A SECOND OPINION AND TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC CONFIRMED THE FIRST RESULT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE FAILURE WAS A WELL KNOWN ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 166,000. *DT

Mileage: 166,000

VEHICLE'S ENGINE, BEING A DIESEL, REQUIRES NOX TRAP SYSTEM AND SCR SYSTEMS IN ORDER TO REDUCE HARMFUL EMISSIONS PER EPA STANDARDS. IN ORDER FOR THE SCR SYSTEM TO WORK PROPERLY, THE ENGINE MUST INJECT DEF (DIESEL-EXHAUST FLUID) INTO THE SCR SYSTEM. IN THE BMW X5 35D, THE DEF SYSTEM IS COMPRISED OF TWO TANKS: THE ACTIVE TANK AND THE PASSIVE TANK. A COMMON PROBLEM WITH THIS SYSTEM IS THE PRIMARY SENSOR OF THE PASSIVE TANK FAILING. THE SENSOR ITSELF FAILS, BUT THE ENTIRE TANK HAS TO BE REPLACED AS A RESULT OF THE SENSOR'S ISSUES, RESULTING IN SEVERAL THOUSANDS OF DOLLARS BEING SPENT DUE TO THE SENSOR ITSELF NOT BEING ABLE TO BE REPLACED IN THE ORIGINAL TANK. RECALL IS RECOMMENDED FOR BMW TO REPLACE THESE SENSORS AS THE FAILURE OF THESE SENSORS RESULTS IN THE SCR CATALYST SYSTEM FAILING TO OPERATE, WHICH IN TURN SIGNIFICANTLY DECREASES ENGINE PERFORMANCE, INCREASES EXHAUST EMISSIONS, AND RESULTS IN THE ENGINE NOT KNOWING THE CAPACITY ON WHICH TO OPERATE. THIS CAN BE DANGEROUS.

Mileage: 128,000

WHILE DRIVING HOME FROM WORK, THE ENGINE LIGHT CAME ON AND REDUCED SPEED ON I95 INTERSTATE 95SOUTH IN CHICAGO. I HAVE SPEND OVER $18,000 ON ENGINE ISSUE AND HIGH CONSUMPTION OF OIL IS ALSO A MAJOR ISSUE. THERE IS A SEVERE ENGINE ISSUE THAT MAY LEAD TO AN AUTO ACCIDENT WHILE DRIVING. ONCE THE ENGINE REDUCE POWER IT'S VERY DIFFICULT TO PULL THE TRUCK OVER TO SAFETY. THE WHOLE X5 5.0I NEEDS TO BE RECALLED.

Mileage: 76,000

VEHICLE INDICATED THE ENGINE WAS OPERATING AT REDUCED POWER, UNABLE TO ACCELERATE AND BARELY ABLE TO PULL OVER. SPEED WAS REDUCED TO 5MPH IN THE MIDDLE OF THE HIGHWAY.

Mileage: 113,000

EXCESSIVE OIL CONSUMPTION UNDER NORMAL DRIVING CONDITIONS

Mileage: 11,555

TL* THE CONTACT OWNS A 2011 BMW X5. THE CONTACT STATED THE VEHICLE WAS EMITTING A BURNING ODOR COMING FROM BOTH INSIDE AND OUTSIDE OF THE VEHICLE WHEN DRIVING. THE CONTACT STATED THAT AFTER STOPPING THEN ATTEMPTING TO ACCELERATE THE VEHICLE, THE VEHICLE WOULD HESITATE. IN ADDITION, THE VEHICLE JERKED WHEN TURNING OR DECELERATING. ON A SEPARATE OCCASION, THE AIR BAG WARNING LIGHT FLASHED. THE VEHICLE WAS TAKEN TO THE DEALER (ROADSHOW BMW, ADDRESS: 405 N GERMANTOWN PKWY #6207, CORDOVA, TN 38018, PHONE: (901) 365-2584) WHO INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V746000 (FUEL SYSTEM, GASOLINE), AS WELL AS, THE RECALLS FOR THE AIR BAGS AND ENGINE (NHTSA CAMPAIGN NUMBERS UNKNOWN). THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE 190,000.

Mileage: 190,000

THE CAR IS PUTTING OUT WHITE SMOKE. IT SEEMS AS THOUGH OIL IS ENTERING THE COMBUSTION CHAMBER AND BURNING OUT OF THE EXHAUST. THE OIL IS EITHER BURNING OR LEAKING INTO THE FUEL SYSTEM. THERE IS A SIGNIFICANT DECREASE IN FUEL CONSUMPTION AND THE ACCELERATION IS AFFECTED. AS I WAS DRIVING THERE WAS A WARNING THAT THE ENGINE HAS GOTTEN TOO HOT TO DRIVE AND TO PULL OVER IMMEDIATELY AND I HAD IT TOWED TO A GARAGE. THERE WERE NO TEMPERATURE WARNING LIGHTS OR COOLANT WARNING LIGHTS AND COOLANT LEVEL WAS FINE. BMW DOES NOT HAVE A TEMPERATURE GAUGE TO KNOW IF YOUR CAR IS GETTING HOT. STUPID DESIGN.

Mileage: 94,000

TL* THE CONTACT OWNS A 2011 BMW X5. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMUNATED. THE VEHICLE WOULD ROUGHLY TURN OFF AND HAD A SOUND OF THE ENGINE STILL RUNNING WHEN THE VEHICLE WAS TURNED OFF AND PARKED. THE DEALER CHECKERED FLAG BMW 5225 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23462 (866) 414-7820 STATED THAT THE EXTENDED WARRANTY DID NOT COVER THE ISSUE.THE EGR COOLER THAT COOLS THE EXHAUST FUMES WAS DIAGNOSED AS THE ISSUE AND NEEDED TO BE REPLACED AND THERE WERE NO RECALLS. THE MANUFACTURER HAD NOT BEEN CONTACTED YET. THE FAILURE MILEAGE WAS 81,719.

Mileage: 81,719

DRIVESHAFT FAILURE

Mileage: 88,700

I AM HAVING AN EXHAUST LEAK INTO MY CABIN. I ALREADY REPLACED THE EGR COOLER AND IT WENT AWAY, BUT NOW THE SMELL IS BACK.

Mileage: 180,000

THE VEHICLE LOSES POWER AND SUDDENLY INCREASE IT WHILE DRIVING THE VEHICLE IT ALSO JERKS STEERING FEELS LOOSE LEAKING OIL FROM THE ENGINE. COMPUTER ON THE DASH READS TO ADD A QUART THIS IS HAPPENING EVERY OTHER DAY SINCE I GOT IT BACK FROM THE DEALER. THE VEHICLE IS BACK AT THE DEALERSHIP AND ADVISORS TELL ME THERE IS NOTHING WRONG WITH THE OIL ALL LIES. THEY DISMANTLED MY ENTIRE ENGINE THE VEHICLE NEVER DROVE THE SAME AGAIN PLUS THE CHECK ENGINE LIGHT IS FLICKERING. PLEASE HELP!!!!!!! VEHICLE SHUT DOWN ON ME WHILE I WAS IN THE HIGHWAY DRIVING SLOWING I PULLED OUT OF THE HIGHWAY INTO AND EXIT AND FROM THERE I HAD IT TOW TO BMW AFTER THEY SO CALLED FIXED IT AGAIN

DROVE MY VEHICLE IN TO THE BMW DEALER FOR COOLANT LEAK/WATER PUMP SERVICE AND OIL CHANGE. THE NEXT DAY THEY INFORM ME THE CAR STALLED DURING A STANDARD TEST DRIVE AFTER THE SERVICE WAS PERFORMED. THE WERE UNABLE TO SPECIFY WHAT CAUSED THE ENGINE TO STALL AND DID NOT RELEASE DIAGNOSTICS TO ME BUT TOLD ME THAT A NEW ENGINE WAS NEEDED. NY STATE DEPT OF VEHICLE FORWARDED A REPORT STATING VANOS FAULTS. THERE ARE CURRENTLY BMW RECALLS FOR ENGINE AND ENGINE COOLING, ELECTRIC AUXILIARY WATER PUMP FAILURE, AND AN UNSPECIFIED RECALL FOR VANOS BOLTS UNIT THAT LOOSEN OR BREAK OVER TIME CAUSING THE ENGINE TO HAVE REDUCED POWER OR STALL. MY VIN NUMBER IS NOT UNDER THESE RECALLS BUT SHOULD BE.

Mileage: 111,000

I GOT AN ENGINE MALFUNCTION WARNING LIGHT ON MY 2011 BMW X5. I BROUGHT IT TO A MECHANIC WHO TOLD ME THE ISSUE IS THE HIGH PRESSURE FUEL PUMP. THERE IS A RECALL FOR OTHER BMWS ALTHOUGH MINE IS NOT ON THE LIST. THE MECHANIC INDICATED THIS IS AN ONGOING ISSUE FOR MY BMW AND SHOULD BE COVERED BY A RECALL.

Mileage: 80,000

I HAVE RECEIVED AN ENGINE CODE 4BCC " PASSIVE TANK FILL SENSOR" FOR MY 2011 BMW X5D. THIS IS IN THE THE EMISSION SYSTEM DEF TANK. THIS APPEARS FROM MY RESEARCH THAT IT IS A FREQUENT PROBLEM.

Mileage: 98,000

UPON STARTING MY CAR AT A FRIEND'S HOUSE, I HEARD A BRIEF ELECTRICAL BUZZING NOISE THAT THEN STOPPED. IT SOUNDED LIKE THE RADIATOR FAN, BUT THE FAN WASN'T MOVING. I DROVE MY CAR APPROXIMATELY 15 MILES HOME AND PARKED IT. ABOUT 2.5 HOURS LATER, FROM INSIDE MY HOME, I HEARD THE SOUND OF WHAT SEEMED TO BE A SMALL EXPLOSION. I LOOKED OUTSIDE AND MY CAR'S ENGINE COMPARTMENT WAS ENGULFED IN FLAMES. IT HAD PARKED, UNUSED WITH THE MOTOR OFF FOR MORE THAN TWO HOURS ON A COOL DAY WITH TEMPERATURES IN THE 40S WITH NO WARNING INDICATORS LIGHTS OR MESSAGES. I LATER LEARNED BMW HAD ISSUED A RECALL FOR ELECTRICAL FIRES, HOWEVER, I NEVER RECEIVEDA RECALL NOTICE. PRESS REPORTS NOTE THAT MORE THAN 90 SUCH FIRES HAVE BEEN REPORTED TO YOUR AGENCY, AND I CAN STILL FIND NO DOCUMENTATION ON YOUR WEBSITE OF THIS PROBLEM.

Mileage: 82,000

VANOS BOLTS ON EXHAUST CAM SHEARED OFF WHILE DRIVING AT HWY SPEEDS RESULTING IN ENGINE MALFUNCTION, REDUCED POWER TO A NO START CONDITION. THE RECALL FOR THIS EXACT BOLT ISSUE WAS DONE AT 86K MILES, AND NOW 70K MILES LATER THE ISSUE OCCURED ANYWAY. BMW WILL NOT COVER AS THE REPLACED PART ONLY HAD A 2 YEAR WARRANTY.

Mileage: 156,000

TL* THE CONTACT OWNS A 2011 BMW X5. WHILE DRIVING APPROXIMATELY 35 MPH AND ATTEMPTED TO ACCELERATE, "ENGINE MALFUNCTION REDUCE POWER" APPEARED ON THE INSTRUMENT PANEL AND THE VEHICLE LOST ACCELERATION. THE CONTACT DROVE INTO A PARKING LOT AND TURNED OFF THE VEHICLE. THE VEHICLE FAILED TO RESTART AND WHITE SMOKE EMERGED FROM THE TAIL PIPES. THE VEHICLE FINALLY RESTARTED AND WAS DRIVEN HOME. THE VEHICLE WAS TOWED TO BMW OF TEMPLE (6006 S GENERAL DRIVE, TEMPLE, TX 76502), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,900.

Mileage: 113,900

TL* THE CONTACT OWNS A 2011 BMW X5. APPROXIMATELY TEN MINUTES AFTER THE CONTACT PARKED THE VEHICLE IN THE GARAGE, THE FIRE ALARM ACTIVATED. AFTER RETURNING TO THE GARAGE, THE CONTACT NOTICED FLAMES AND SMOKE COMING FROM UNDER THE HOOD OF THE VEHICLE. THE CONTACT USED A FIRE EXTINGUISHER TO EXTINGUISH THE FLAMES. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND A FIRE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 140,000.

Mileage: 140,000

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW X5. THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO A DEALER (BMW 6655 COLISEUM BLVD, ALEXANDRIA, LA 71303 (318) 445-6678) TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 19V017000 (AIR BAGS). AFTER THE RECALL REMEDY WAS PERFORMED, THE VEHICLE WAS TOWED BACK TO THE CONTACTS RESIDENCE HOWEVER THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED ALONG WITH A NOTE FROM THE DEALER INDICATING THAT THE ENGINE WAS AT A 50% CAPACITY AND THAT THE VEHICLE NEEDED TO BE RETURNED AT THE DEALER. THE CONTACT CALLED THE SAME DEALER WHEN IT WAS INFORMED THAT THE DRIVE SHAFT NEEDED TO BE REPLACED UNDER AN EXTENDED WARRANTY BUT AFTER CALLING ON A LATER TIME THE DEALER THEN INFORMED THE CONTACT THAT THEY WOULD BE RESPONSIBLE FOR THE COST OF REPAIRS. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD INVESTIGATE THE ISSUE HOWEVER THEN DECLINED TO COVER ANY REPAIR COSTS. THE FAILURE MILEAGE WAS 107,000.

Mileage: 107,000

THE VEHICLES OIL WAS CHANGE AT THE BMW MECHANIC. SHORTLY AFTER DRIVING AWAY, THE ENGINE STARTED TO MALFUNCTION. RETURNED VEHICLE AND THEY STATED THAT THE VANOS WERE DAMAGE AND NEEDED TO BE REPLACED. THIS WAS A PREVIOUS ISSUE FOR THE BMW VANOS SYSTEMS AND THERE DECISION WAS TO EXTEND THE WARRANTY ANOTHER 10 YEARS. I HAVE NOT RECEIVED SUCH LETTER STATING THIS AND THE BMW FACILITY WANTS TO CHARGE ME.

AFTER RECEIVING AN OIL CHANGE, THE CHECK ENGINE LIGHT CAME ON CODE 88624 WHICH CAUSED THE ENGINE TO LOOSE POWER. AFTER INSPECTION THE FAULT WAS FOR EXHAUST CAMSHAFT STUCK WHICH IS AN ERROR DUE TO THE TIMING/VANOS SYSTEM. NO VISIBLE DAMAGES WHERE FOUND TO THE CAMSHAFT SOLENOIDS THAT ARE ACCESSIBLE. PLEASE ADVISE IF THERE ARE ANY OTHER ISSUES WITH CONSUMERS FOR THESE PROBLEMS, THANK YOU!

Mileage: 80,629

AFTER HAVING THE OIL CHANGED AND DRIVING FOR SEVERAL MILES, THE VEHICLE LOST POWER. IT HAD A CODE WHICH WAS DIAGNOSED AS THE EXHAUST CAMSHAFT STUCK, THIS WAS AN ERROR DUE TO THE TIMING/VANOS SYSTEM. THERE WAS NO VISUAL DAMAGE TO THE CAMSHAFT SOLENOIDS BUT WERE CLEANED YET STILL HAVING ISSUES. ARE OTHER CONSUMERS HAVING THIS TYPE OF ISSUE?

Mileage: 88,624

OIL WAS CHANGED AND SHORTLY AFTER THE ENGINE LOST POWER. THEN DISPLAYED AN ENGINE LIGHT. TOOK TO BMW AND STATED THE FAULT WAS FOR EXHAUST CAMSHAFT STUCK AND THIS ERROR WAS DUE TO THE TIMING/VANOS SYSTEM. THE CAMSHAFT SOLENOIDS HAD NO VISIBLE DAMAGE AND WHERE CLEANED. THEY STATED FURTHER RESEARCH NEEDED TO BE DONE WHICH WOULD BE OVER $1000+.

Mileage: 88,624

AFTER HAVING THAT OIL CHANGE THE CHECK ENGINE WENT ON THE ENGINE POWER REDUCED TURNING THE WHOLE CAR OFF DURING DRIVING OVER 45 MILES. BMW FOUND ERROR CODE WHICH SHOWED EXHAUST CAMSHAFT STUCK, THIS IS AN ERROR DUE TO TIMING/VANES. AFTER CLEANING THE CAMSHAFT SOLENOID AND NO VISIBLE DAMAGE PRESENT THEY STATED FURTHER RESEARCH WOULD NEED TO BE CONDUCTED. COST WOULD BE OVER 1000.00. ARE OTHER CONSUMERS HAVING ISSUES WITH THE VANOS SYSTEM?

Mileage: 88,624

BURNING SMELL INSIDE CAR CABIN. IMMEDIATE LOSS OF POWER DURING ACCELERATION. ENGINE STOPS ABRUPTLY COAST TO THE SIDE OF THE ROAD AND RESTART. TODAY IS THE SECOND TIME, THE FIRST TIME HAPPENED TWO WEEKS AGO

Mileage: 131,000

TL* THE CONTACT OWNS A 2011 BMW X5. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V336000 (ENGINE AND ENGINE COOLING). THE VEHICLE EXPERIENCED THE SAME SYMPTOMS AS LISTED IN THE RECALL. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THERE WAS NO SOLUTION FOR THE RECALL. THE DEALER (PARK AVENUE BMW, 530 HUYLER STREET SOUTH, HACKENSACK, NJ 07606, (877) 626-6518) CONFIRMED THAT THERE WAS NO SOLUTION. THE CONTACT'S REQUEST FOR A LOANER VEHICLE WAS DENIED. THE FAILURE MILEAGE WAS 72,000.

Mileage: 72,000

VANOS BOLTS, ENGINE AND ENGINE COOLING, ENGINE STALL, COOLANT FUEL PUMP

Mileage: 111,000

THE VEHICLE ENGINE WAS INTERNALLY KNOCKING WHICH ONE DEALERSHIP TOLD ME TO KEEP DRIVING IT AND BRING IT BACK AT MY APPOINTMENT A WEEK LATER AND ANOTHER DEALERSHIP AVIDSED ME NOT TO DRIVE THE CAR AS THEY WERE HAVING A GLOBAL ISSUE WITH THESE ENGINES AND THE ENGINE COULD SEIZE UP... IF I WERE ON THE HIGHWAY OR ROADWAY AND THE ENGINE SEIZED UP IT COULD HAVE CAUSED A SERIOUS ACCIDENT.

Mileage: 94,000

TL* THE CONTACT OWNS A 2011 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V336000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BMW SEATTLE AT (206) 829-5004 (LOCATED AT 1002 AIRPORT WAY S, SEATTLE, WA 98134) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

'TAKATA RECALL' WHEN THE HEAT OR AC IS ON AIR FROM VENT START TO BURN MY EYES. WHENEVER I'M IN MY VEHICLE I LEAVE OUT FEELING SLEEPY. CABIN FILTER HAS BEEN CHANGED AS WELL AS OTHERS PROBLEM CONTINUES. ALSO THE LEATHER ON THE DASH BOARD IS PULLING AWAY FROM THE VENT. PLASTIC WOOD TRIM CRACKS OVER TIME LEAVING THE VEHICLE LOOKING CHEAPLY BUILT

Mileage: 88,308

I WAS TOLD I HAVE ISSUES WITH THE NOX SENSOR AND SCR CATALYST. I HAVE ALSO BEEN PREOVUSLY TOLD THAT THE ENTIRE DIESEL EMISSIONS SYSTEM WAS FAULTY AND IT WOULD COST ME $6000 TO REPAIR. BECAUSE I HAVE 155K MILES ON THE CAR NOTHING FALLS UNDER WARRANTY. BMW IS ALSO UNSURE THAT THE OXYGEN SENSOR IS REALLY THE PROBLEM SO IT WILL COST ME $1000 TO REPLACE THAT AND HOPE IT WORKS. THE ISSUE NOW IS MY CAR IS GIVING ME A MESSAGE "INCORRECT DIESEL FLUID" EVEN THOUGH THERE IS CORRECT FLUID IN (SINCE THE DEALER IS THE ONLY ONE WHO HAS EVER PUT ANY IN THERE) AND IS AT THE FULL LEVEL. THE SENSOR IS NOW SAYING I ONLY HAVE 60 MILES TO DRIVE IT BEFORE IT WON'T START AGAIN. WHAT I AM MOST DISTURBED ABOUT IS THAT THERE IS INFORMATION THAT THERE WAS A RECALL ON THIS EXACT ISSUE BUT BECAUSE I CAN'T FIND A RECALL NUMBER THEY WILL NOT HONOR IT AND WILL NOT FIX MY CAR. HTTP://WWW.AUTONEWS.COM/ARTICLE/20120504/RETAIL05/120509927/BMW-WILL-RECALL-DIESEL-MODELS-TO-FIX-EMISSIONS-GLITCH I HAVE BEEN WITH BMW FOR A NUMBER OF YEARS AND MY FAMILY HAS PURCHASED QUITE A FEW. AS A RESULT OF THIS, I HAVE NOW HAD TO PURCHASE ANOTHER CAR (A NISSAN) AND HAD TO TAKE AN UBER TO THE LOT TO PICK IT UP SINCE MY CAR MAY NOT EVEN MAKE IT TO THE LOT AND BACK.

Mileage: 155,000

TL* THE CONTACT OWNS A 2011 BMW X5. THE CONTACT HEARD AN ABNORMAL NOISE AND NOTICED SMOKE COMING THROUGH THE VENTS INSIDE THE VEHICLE. THE CONTACT ALSO SMELLED A STRONG BURNING ODOR. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V336000 (ENGINE AND ENGINE COOLING), BUT THE CONTACT WAS NOT NOTIFIED. WHILE DRIVING, THE IDLER PULLEY BOLT FRACTURED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 18V248000 (ENGINE AND ENGINE COOLING) AND 17V683000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS UNABLE TO BE DRIVEN DUE TO THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.

DTC P21A8: FAULT FOR LEVEL SENSORS IN PASSIVE SCR TANK (REPLACE PASSIVE TANK AND EVALUATOR). SIMILAR TO PREVIOUS RECALL FAULT FOR THE ACTIVE SCR TANK.

Mileage: 116,000

TL* THE CONTACT OWNS A 2011 BMW X5. WHILE DRIVING 65 MPH, THE ENGINE SHUT OFF. THE VEHICLE WAS ABLE TO COAST TO AN OFF RAMP AND A PARKING LOT. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE ENGINE SHUTTING OFF. THE VEHICLE WAS TOWED TO BMW OF DARIEN (140 LEDGE RD, DARIEN, CT 06820, (203) 656-1804) FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

REPLACING THE LEAKING TURBO OIL DRAIN BLOCK AND FAULTY VALVE SEALS WHICH CAUSES OIL TO DRAIN AND THE VEHICLE TO SMOKE AND BURN SO YOU HAVE TO ADD AT LEAST 1/2 QUART OF OIL WITHIN 2 WEEKS TIME WHILE DRIVING AND CHECK ENGINE LIGHT COMES ON

Mileage: 94,038

WHILE DRIVING ON HIGHWAY, THE ENGINE OVERHEATED, LOSS OF POWER, STOP DRIVING MESSAGE APPEARED ON DASHBOARD. CAR TOWED TO DEALERSHIP, DIAGNOSED ISSUE DUE TO WATER PUMP FAILURE.

Mileage: 48,000

AUXILIARY WATER PUMP FAILED WHICH CAUSED ENGINE OVERHEATING. WHEN I CALLED BMW US AND MY LOCAL BMW DEALER - BMW OF ALEXANDRIA, VA I WAS DENIED FOR REPAIRS, DESPITE THERE WAS A RECALL FOR MY PARTICULAR CAR AND MODEL. ACCORDING TO MY CAR REPAIR HISTORY THAT RECALL WAS NEVER PERFORMED.

Mileage: 108,000

BELT TENTIONER HAD TO REPLACE. IT'S RECALLED ON THE DIESAL BMW X5 2011 BUT NOT THE GAS ONE.

Mileage: 82,000

THIS VEHICLE HAS NUMEROUS COMPLAINTS ABOUT THE VANOS SYSTEM. AS I WAS DRIVING ON THE HIGHWAY WITH FULL TRAFFIC, MY ENGINE FAILED AT 70 MPH CAUSING TO ME ALMOST GET KILLED IN TRAFFIC AS I FOUGHT MY WAY THE THE SHOULDER. THE CAR WOULD NOT START, I TOOK THE CAR TO THE DEALER AND IT SEEMS THAT THE VANOS BOLT BACKED OUT OF THE CAMSHAFT AND CAUSED CATASTROPHIC DAMAGE TO THE ENGINE. I WENT TO MY WARRANTY AND THEY WOULD NOT COVER THE DAMAGE DUE TO IT BEING THE BOLT THAT BACKED OUT. AS THEY DO NOT COVER BOLTS. NOW I AM PAYING FOR A CAR THAT I CANT DRIVE AND IS CURRENTLY SITTING AT BMW OF MT. LAUREL IN NEW JERSEY WITH AN 18K BILL. THIS CAN HAPPEN TO ALOT OF PEOPLE IN THESE VEHICLES. THAT VANOS UNIT IS DANGEROUS AND SHOULD BE RECALLED AGAIN WITH THE CORRECT BOLTS REINFORCED.

Mileage: 69,187

DRIVING DOWN STREET STEERING WHEEL LOCKED UP ,CAR SHUT DOWN,HAD IT TOWED TO BMW,THEY SAID ENGINE,POWERTRAIN FAILED,WARRANTY PEOPLE REFUSE TO PAY TO HAVE FIXED

Mileage: 111,200

TL* THE CONTACT OWNS A 2011 BMW X5. WHILE OPERATING THE VEHICLE, THE TEMPERATURE GAUGE INDICATED THAT THE ENGINE HAD OVERHEATED. UPON INSPECTION, IT WAS DISCOVERED THAT HOT WATER HAD LEAKED FROM THE ENGINE AREA. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (UNITED BMW, 11458 ALPHARETTA HWY, ROSWELL GA) WHERE IT WAS DIAGNOSED THAT THE WATER PUMP AND THERMOSTAT HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT WHILE LEAVING THE DEALER, THE VEHICLE BEGAN TO VIOLENTLY SHAKE AND RATTLE. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVE SHAFT AND TRANSFER CASE FAILED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 86,000.

Mileage: 86,000

TL* THE CONTACT OWNS A 2011 BMW X5. WHILE DRIVING 35 MPH, THE CONTACT SMELLED A BURNING ODOR FROM THE AIR CONDITIONING VENTS, AND THE VEHICLE STALLED AND COULD NOT BE RESTARTED. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER (BMW OF TULSA, 9702 S MEMORIAL DR, TULSA, OK 74133), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE MANUFACTURER WAS WILLING TO PAY HALF FOR A REPLACEMENT ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND CONFIRMED WITH THE CONTACT THAT THEY WOULD PAY HALF OF THE COST FOR A REPLACEMENT ENGINE. THE MANUFACTURER OPENED A CASE. THE FAILURE MILEAGE WAS 69,000.

Mileage: 69,000

INTAKE AND EXHAUST VALVE SEALS WENT BAD. WHICH THIS IS A KNOWN PROBLEM FOR N63 ENGINES. BMW HAS A BULLETIN FOR IT, BUT THE EXTENDED WARRANTY WILL NOT HONOR THAT BECAUSE IT'S A KNOWN PROBLEM. AND BMW WON'T HONOR IT CAUSE THEY WON'T DO A RECALL ON IT EITHER. WHEN THIS HAPPENS, IT CONSUMES OIL AND YOU HAVE BLUE SMOKE GOING OUT YOUR TAILPIPE. I'VE BEEN GOING BACK AND FORTH WITH EXTENDED WARRANTY, BMW DEALER, AND BMW CORPORATION. THEY WANT ME TO PAY OVER $9000 TO FIX THIS, CAUSE YOU HAVE TO PULL THE MOTOR OUT. AND THIS GONNA GET WORSE IF YOU GONNA KEEP DRIVING IT

Mileage: 40,000

VALVE SEALS PROBLEMS IN 90 % OF X5 FROM 2010 TO 2013, I BOUGHT MINES FROM THE DEALER WITH THIS PROBLEM... THEY TOLD ME AT THE DEALER NOTHING WAS WRONG.... I AM VERY UPSET ABOUT THIS. *TR

SINCE THE N63 ENGINE TECHNICAL UPDATE (AKA N63 CUSTOMER CARE PACKAGE) WAS PERFORMED ON OUR 2011 X5, WE NOTICED AN INCREASE IN ENGINE OIL CONSUMPTION EVIDENCED BY THE ONBOARD SYSTEM ALERTING US TO LOW ENGINE OIL CONDITION REQUIRING ADDING ENGINE OIL. IN ADDITION TO THIS SYMPTOM THE ONBOARD SYSTEM IS ALERTING LOW COOLANT FLUID AND REQUIRING COOLANT FLUID TOP OFF. PRIOR TO THIS N63 TECHNICAL UPDATE PERFORMED ON OUR X5, THE VEHICLE DID NOT REQUIRE ENGINE OIL OR COOLANT FLUID TOP OFF AS IT DOES NOW AND WENT EVEN AS FAR AS BETWEEN MAINTENANCE CYCLE WITHOUT REQUIRING OIL OR COOLANT TOP OFF. WE HAVE COMMUNICATED THIS PECULIAR LEVEL OF CONSUMPTION ON A NUMBER OF OCCASIONS TO THE SERVICE ADVISOR AT THE ONSET OF THE SYMPTOM AND WHILE DURING THE WARRANTY COVERAGE PERIOD AND WE WERE TOLD THAT THIS CONSUMPTION BY THE N63 ENGINE IS NORMAL AND IS TO BE EXPECTED AND TO TOP IT OFF WHEN LOW AND AS REQUIRED. AS SUCH IN ITS CURRENT STATE WE ARE NOT CONFIDENT WITH DRIVING OUR X5 ON LONG DISTANCE LIKE A ROAD TRIP FROM LA TO SF WHICH WE HAVE ENJOYED - THE N63 IS EXTREMELY NEEDY FOR FLUIDS BETWEEN RELATIVELY SHORT MILEAGE INTERVALS.

Mileage: 53,000

TL* THE CONTACT OWNS A 2011 BMW X5. UPON STARTING THE VEHICLE AND WHILE DRIVING, THE LOW COOLANT LEVEL WARNING INDICATOR ILLUMINATED. THE CONTACT ADDED COOLANT TO THE VEHICLE, BUT THE WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO SANTA MONICA BMW (1127 SANTA MONICA BLVD, SANTA MONICA, CA 90401 (310) 829-3535) WHERE IT WAS DIAGNOSED THAT THE OIL FILTER HOUSING GASKET NEEDED REPLACEMENT AND THE COOLANT WAS CONTAMINATED DUE TO FRACTURED COOLANT AND OIL LINES. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE OF THE FAILURE AND STATED THAT THE WARRANTY WAS EXPIRED. NO FURTHER ASSISTANCE COULD BE OFFERED. THE CONTACT SPOKE WITH THE MANUFACTURER AND THE DEALER AND A REDUCED REPAIR PRICE WAS AGREED UPON. THE CONTACT ALSO SPOKE WITH SEVERAL UNKNOWN BMW DEALERS WHO INFORMED HIM THAT MANY OTHER VEHICLE OWNERS HAD THE SAME FAILURE AND IT WAS A DESIGN FLAW IN THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,500.

Mileage: 45,500

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V176000(ENGINE AND ENGINE COOLING), 16V071000 (AIR BAGS), 16V364000 (AIR BAGS), AND 16V746000 (FUEL SYSTEM, GASOLINE). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE RICK HENDRICKS BMW DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 16V364000 (AIR BAGS). PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBERS: 14V176000 (SERVICE BRAKES, HYDRAULIC), 16V071000 (AIR BAGS), AND 16V746000 (FUEL SYSTEM, GASOLINE).

PURCHACE CAR FROM DARCARS KIA WITH 50299 32,747,85 ON ABOUT 12/08/2015.JULY 15TH CAR RUN HOT HOUSING UNIT HAD TO BE REPLACE COOLANT PUMP,ASA-BOLT,THERMOSTAT,COOLANT,EP BATTERY 92AH COST $ 2550.48. AT BMW OF SILVER SPRING 3211 AUTOMOBILE BLVD.SILVER SPRING,MD 20904. CAR WOULD NOT STARTER ON MAY 20TH 2017 HAD A CAR TOW TO BMW OF SILVER SPRING,MD THURSDAY NIGHT WAS TOLD MONDAY THAT TECH RAN DIAGONOSTICT SCAN AND FOUND FAULTS STORED FOR STATER TECH RECOMMENDEND REPLACING STARTER $1400 I DECLINE HAD TRUCK TOWED TO ROSSI'S AUTOMOTIVE 903 SELIM RD. SILVER SPRING,MD 20910 WHERE THE CAR IS NOW WAITING TO BE TOWED BACK TO BMW OF SILVER SPRING. BEEN WITHOUT MY VEHICLE SINCE MAY 20TH ,2017. HAD DRIVEN MY CAR A FULL YEAR .STILL PAYING GEICO AND NAVY FEDERAL CREDIT UNION $32,747.85

Mileage: 63,154

TL* THE CONTACT OWNS A 2011 BMW X5. ON SEVERAL OCCASIONS, WHILE DRIVING AND IDLING, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE ENGINE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE BELT TENSIONER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 65,000.

Mileage: 65,000

TL* THE CONTACT OWNS A 2011 BMW X5. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING AT AN UNKNOWN SPEED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE PULLEY SERPENTINE BELT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 16V364000 (AIR BAGS) HOWEVER, THE PARTS FOR THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE RELATED TO THE RECALLS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000. PARTS DISTRIBUTION DISCONNECT.

Mileage: 160,000

WHEN DRIVING DOWN THE ROAD, I HEARD A LOUD FAN NOISE COMING FROM THE ENGINE. I DID A QUICK SYSTEMS CHECK TO SEE IF ALL SYSTEMS WERE OK- THEY WERE. ABOUT 1/10 OF A MILE LATER, MY CAR INDICATED THAT IT WAS OVERHEATING AND THAT I HAD REDUCED POWER. I COULDN'T DRIVE OVER 35 MILES PER HOUR. WITHIN THE NEXT 45 SECONDS, AS I'M GETTING ONTO AN INTERSTATE, MY ENGINE SHUTS OFF COMPLETELY AND I LOSE ALL POWER. I NEVER HAD ANY WARNING AND THERE IS NO WAY TO TELL ENGINE TEMPERATURE ON THIS CAR. AFTER HAVING MY VEHICLE TOWED AND DIAGNOSED BY A CERTIFIED DEALER, I WAS TOLD THAT THE THERMOSTAT, WATER PUMP AND EXPANSION TANK ALL NEEDED TO BE REPLACED. I WAS INFORMED THAT ONE OF THESE ITEMS FAILED AND CAUSED THE OTHER TWO TO BREAK WITH EXTENDED USE. THIS COST ME $1990. THERE WAS NO WAY I COULD HAVE PREVENTED THIS FROM HAPPENING. I'VE ALWAYS HAD MY CAR SERVICED AT THE RECOMMENDED INTERVALS.

Mileage: 81,100

TL* THE CONTACT OWNS A 2011 BMW X5. WHILE DRIVING APPROXIMATELY 7 MPH, A LOUD NOISE WAS HEARD FROM THE ENGINE COMPARTMENT AND THE STEERING WHEEL LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED AND REPLACED THE BELT BOLT. THE FAILURE RECURRED AFTER SIX MONTHS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO A DEALER. THE DEALER STATED THAT A RECALL REPAIR WAS ALREADY PERFOMED AND COULD NOT BE REPEATED. THE VEHICLE WAS NOT REPAIRED. THE RECALL DETAILS WERE NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000.

Mileage: 56,000

JANUARY 13, 2017, I WAS DRIVING MY 2011 BMW X5, WITH APPROXIMATELY 77,000 MILES, ON A TWO-LANE ROAD AND I ACCELERATED TO PASS A TRUCK. WHILE GOING APPROXIMATELY 45 MPH MY X5 UNEXPECTEDLY AND WITHOUT ANY WARNING SHIFTED INTO NEUTRAL. THE ENGINE WOULD ONLY REV WHEN I PUSHED ON THE ACCELERATOR PEDAL. THIS WAS WITHOUT ANY CHECK ENGINE LIGHT OR NOISE INDICATING CATASTROPHIC MECHANICAL FAILURE. THANKFULLY, I HAD ENOUGH SPEED TO COMPLETE MY PASS BEFORE THE ONCOMING TRAFFIC REACHED ME AND WE AVOIDED A POTENTIALLY DISASTROUS COLLISION. I COASTED TO THE SHOULDER OF THE ROAD HOPING TO BE ABLE TO SHIFT BACK INTO DRIVE. MOVEMENT OF THE SHIFTER DID NOTHING AND THE ENGINE CONTINUED TO RUN AT IDLE SPEED. WHEN I TRIED TO RESTART THE X5, NOTHING WOULD HAPPEN. ALL THE LIGHTS ON THE DASHBOARD WERE STILL WORKING AND THERE WERE NO SIGNS OF ANY WARNING INDICATORS. THE TOWNE BMW SERVICE REPRESENTATIVE TOLD ME THAT I WOULD NEED A NEW ENGINE AT AN ESTIMATED COST OF $20,000. THE VEHICLE HAD AN ESTIMATED TRADE-IN VALUE $14,000! THIS OUTCOME IS AFTER I PROPERLY MAINTAINED THE VEHICLE FOR 6 YEARS, HAVING ALL OIL CHANGES DONE WITHIN THE MANUFACTURES SUGGESTED SERVICE INTERVALS. AND SPENT OVER $6,000 WITH THE SERVICE DEPARTMENT. MOST RECENT OIL CHANGE WAS DONE AT ON NOVEMBER 15, 2016. I EVEN HAD THE OIL FILTER HOUSING GASKETS REPLACED AT A COST OF $572 BASED ON THE TECHNICIAN'S RECOMMENDATION. IT IS UNFATHOMABLE TO ME AND OTHER PRO MECHANICS TO UNDERSTAND WHAT WOULD HAVE CAUSED SUCH A CATASTROPHIC FAILURE. DEALER CALLED FEB. 9, 2017, ALMOST ONE MONTH AFTER MY TROUBLE BEGAN, TO EXPLAIN THAT THE #6 CAM SHAFT BEARING FAILED AND SEIZED ONTO THE CONNECTING ROD. I ASKED WHAT WOULD CAUSE SUCH A FAILURE AND THEY SAID IT WAS PROBABLY DUE TO LACK OF OIL OR DIRT IN THE OIL. NEITHER COULD EXPLAIN HOW THIS COULD HAPPEN WITH ROUTINE OIL CHANGES AND MOST RECENT BEING ONLY TWO MONTHS PRIOR.

Mileage: 77,000

MY 2011 BMW X5 3.0 SAV WAS EXHIBITING ROUGH STARTS ON IGNITION AND IT STALLED AFTER A WHILE AND WOULDN'T START BACK UP AGAIN. WE HAD IT TOWED TO THE DEALERSHIP THE FIRST TIME AND THE VANOS SYSTEM WAS REPLACED( RECALL EXTENDED WARRANTY). THE NEXT TIME IT STALLED AND WOULDN'T START BACK UP WE WERE ADVISED IT WAS THE STARTER SO WE HAD THAT REPLACED( $1163.36) ALONG WITH THE BATTERY( $ 260) AND THEN THE DRIVER SIDE WINDOW WOULDN'T GO DOWN AND THE DASH BOARD LIGHTING WENT OUT AND THE ALARM WOULDN'T ENGAGE, THE DEALER ADVISED US THAT IT WAS A FOOTWELL MODULE PROBLEM COVERED UNDER EXTENDED WARRANTY UNTIL 125,000 MILES. ALL IN ALL THE CAR IS RIGGED WITH PROBLEMS. I HAVE DECIDED TO LOOK UP ALL THE NHTSA RECALLS AND HAVE THEM DONE BEFORE ANYTHING ELSE BREAKSDOWN. NHTSA HAS THE VEHICLE DOWN FOR BOTH FRONT DRIVER AND PASSENGER AIR BAGS AND ALSO THE IN-TANK FUEL PUMP IN ADDITION TO ALL THE ONES I MENTIONED ABOVE.

Mileage: 120,000

I PURCHASED CAR 2011-SOLE OWNER DEALER STATE REPLACES ENGINE PULLEY BOLT 2012? DRIVING IN DARK AND RAIN IN MOUNTAINS NC 1/24/17. ALL OF A SUDDEN LOST ABILITY TO STEER WITHOUT A LOT OF FORCE. THEN GOT DASH ERRORS "CHARGING MALFUNCTION", "ENGINE OVERHEATING" TRANSMISSION FAILURE "NO ABS" "DRIVE CAUTIOUSLY ""TURN OFF ENGINE". I COULD NOT TURN STEERING WHEEL HARD ENOUGH TO GET OFF ROAD. PULLED BARELY TO SIDE AND TURNED ENGINE OFF. COMPLETELY STRANDED AND SCARED TO DEATH. SAME BROKEN BOLT TO BE REPLACED. THIS IS LETHAL SITUATION AND I AM STUCK WITH A KILLER CAR. CANNOT AFFORD TO DUMP IT. THIS CAR HAS REQUIRED TOWING SEVERAL TIMES FOR ENGINE FAILURE THAT WAS "REPAIRED". BUT I DON'T KNOW WHAT WAS DONE. IN PRIOR SEPARATE INCIDENT I WAS DRIVING ALONG ENGINE LIGHT CAME ON CAR SPUTTERED AND STOPPED-REQUIRED TOWING. AND TAKATA RECALL ALSO STILL WAITING FOR AIRBAGS SHOOT SHARDS. BMW WILL NOT REPLACE. THEY THINK IT IS NOT HOT IN NC. I CALL 104 DEGREES HOT.

Mileage: 67,000

THE VEHICLE CUT POWER OUTPUT FROM THE ENGINE AND WHEN RESTARTED WOULD SHUT OFF. THE DEALERSHIP DECLARED THAT THE CAR HAD INCURRED WATER INTRUSION INTO THE ENGINE COMPARTMENT WITHOUT BEING FLOODED OR SUBMERGED IN WATER CAUSING TOTAL ENGINE DAMAGE THAT IS THE EQUIVALENT OF SALVAGE. THE DIAGNOSIS AS A RESULT OF THIS WATER INTRUSION EFFECTS DIAGNOSIS AND RECOMMENDED FIX : DIAGNOSTIC - CHECK ENGINE LIGHT: VTC ECCENTRIC SHAFT, VALVETRONIC SERVOMOTOR, OIL SPRAY NOZZLE, 6 INJECTORS, AND ALL ASSOCIATED GASKETS AND HARDWARE. TECHNICIAN NOTE: DIAGNOSED CHECK ENGINE LIGHT, CAUSED BY VALVETRONIC SERVOMOTOR FAULTS, FOUND NEEDING REPLACEMENT OF VTC ECCENTRIC SHAFT, VALVETRONIC SERVOMOTOR, OIL SPRAY NOZZLE, AND 6 INJECTORS. LABOR TIME INCLUDES TIME FOR PROGRAMMING AND DIAG. (NOTE: ONE TIME FAULTS FOR FUEL PRESSURE PLAUSIBILITY, MAY BE CONSEQUENTIAL OF VALVETRONIC MALFUNCTION OR SECONDARY ISSUE.) [OTHER]: CYLINDER HEAD, WITH REPLACEMENT GASKET, INTAKE AND EXHAUST MANIFOLD GASKETS, 3 CENTER BOLTS, AND ALL ASSOCIATED HARDWARE. WITH NEW PARTITION, VALVETRONIC SERVOMOTOR, SIX INJECTORS, AND ALL HARDWARE FOR ENGINE REMOVAL. TECHNICIAN NOTE: DURING INJECTOR INSPECTION FOUND INJECTORS 5-6 COUPLERS CORRODED INTO HEAD. NEW INJECTORS WILL NOT SEAT PROPERLY AND REPLACEMENT HEAD IS REQUIRED. NOTE: NEW HEAD COMES WITH ECCENTRIC SHAFT AND ROLLERS. THIS INFLICTS FINANCIAL DAMAGE TO THE CONSUMERS SINCE THE COST OF REMEDYING THIS IS MORE THAN THE VALUE OF THE CAR.

Mileage: 60,000

TL* THE CONTACT OWNS A 2011 BMW X5. THE CONTACT STATED THAT THE ENGINE FAILED AND SMOKE EMITTED UNDER THE HOOD WHILE DRIVING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR INSPECTION WHERE IT WAS DIAGNOSED THAT THE FUEL DIESEL HEATHER FAILED, CAUSING THE VEHICLE TO OVERHEAT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V339000 (FUEL SYSTEM, DIESEL). THE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

ENGINE COOLING SYSTEM COOLANT PUMP SPEED OUTSIDE THE TOLERANCE RECALL (CODE: 3792) MY CAR WAS OVER HEATING, SO I TURNED OFF THE ENGINE ON THE HIGHWAY 202. AFTER THAT I LET ME CAR COOL DOWN, BUT WHEN I TRIED TO START IT AGAIN, THE ENGINE STILL OVERHEATED.

Mileage: 62,000

TL* THE CONTACT OWNS A 2011 BMW X5. WHILE DRIVING 60 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE AND LOST POWER. THE ENGINE TEMPERATURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR ROUTINE SERVICE AND THE TECHNICIAN STATED THAT THERE WAS A FAILURE WITH THE ENGINE FAN. THE VEHICLE WAS DIAGNOSED AND PRODUCED DIAGNOSTIC CODE 3792. THE CONTACT WAS UNSURE ABOUT WHAT PARTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 11V521000 (ENGINE AND ENGINE COOLING), BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000. UPDATED 01/04/17*LJ UPDATED 7/5/18*JB *TR

Mileage: 62,000

ON 21 OCT 16 AT APPROXIMATELY 3:10 PM, WHILE DRIVING ON ROUTE 30 IN HAMPSTEAD, MD AND APPROACHING A ROUNDABOUT AT 30 MILES PER HOUR, THE VEHICLE STALLED WITHOUT ANY WARNING LIGHTS ON THE DASHBOARD. LIGHTS WERE OPERABLE, BUT THE VEHICLE WOULD NOT RESTART OR DISENGAGE OUT OF PARK TO MOVE THE VEHICLE FROM ONCOMING TRAFFIC. THE VEHICLE WAS TOWED TO THE BMW DEALERSHIP. IF THIS HAD HAPPENED JUST 30 MINUTES BEFORE, WE WOULD HAVE BEEN ON AN INTERSTATE 795 TRAVELING AT 60 MPH. THERE WAS NOT COLLISION. AT THE BMW DEALERSHIP, THE SERVICE DEPARTMENT STATED IT WAS THE STARTER. THE STARTER WAS REPLACED BUT THE VEHICLE STILL WOULD NOT START. THE SERVICE MANAGER STATED THAT THE 'ENGINE HAS SEIZED UP' AND THE COST WOULD BE $17,000 TO TAKE OUT THE ENGINE AND REPLACE THE ENGINE. THE VEHICLE WAS LESS THAN TWO MONTHS OUT OF AN EXTENDED WARRANTY. WE ARE CONTACTING BMW AS THE VEHICLE WAS TRADED BECAUSE OF THE PROHIBITED COST OF REPAIRS. THE SYMPTOMS DISPLAYED MATCH THE PART 573 SAFETY RECALL REPORT 16V-746. *TR

Mileage: 91,000

ON SUNDAY 08/16/2016, MY 2011 BMW X5 LOST STEERING POWER, AND I GOT A BUNCH OF ERRORS ON THE DASHBOARD INCLUDING ENGINE NOT CHARGING. WHEN I LOOKED UNDER THE HOOD, I WAS ABLE TO SEE THAT THE ENGINE BELT IS OFF ITS TRACK, AND IDLE PULLEY HAS BROKEN OFF. THIS IS THE SAME FAILURE FOR WHICH BMW CREATED A RECALL: (RECALL NUMBER -NHTSA CAMPAIGN ID-: 12V5500, RECALL DATE: 11/27/2012, COMPONENT: STEERING: HYDRAULIC POWERS ASSIST SYSTEM). ON MONDAY 08/15/2016, I CALLED BMW OF NORTH AMERICA LLC AND INFORMED OF THE FAILURE AND REQUESTED THAT THEY PAY ASSISTANCE SINCE THE ISSUE WAS A KNOWN DESIGN FLAW UNDER THE RECALL ABOVE. REPAIRS WERE MADE TO THIS CAR (BMW OF ROCKVILLE, 12/21/2012), BUT FAILURE APPEARS TO CONTINUE TO REPEAT. BMW INSTRUCTED ME TO TOW THE CAR TO THE BMW DEALER AND ONCE AN ESTIMATE FROM THE DEALER WAS GIVEN THEY WILL MAKE A DECISION. THE ESTIMATE WAS AVAILABLE MONDAY, AND WHEN I CALLED THEM BACK TUESDAY MORNING, THEY INFORMED ME THAT A DECISION WILL BE MADE WITHIN 24-48 HOURS. I CALLED EVERY DAY AFTER THE PERIOD FOR THREE DAYS, BUT WAS NEVER TRANSFERRED TO THE CASE MANAGER (SAM), INSTEAD, I WAS ASKED TO SUPPLY MY INFORMATION OVER AND OVER. ON MONDAY 08/22, I CALLED AND REQUESTED TO TALK TO A SUPERVISOR. THE SUPERVISOR SOUNDED IRRITATED BY MY CALL, AND PROCEEDED TO TELL ME THAT A DECISION WILL BE MADE WITHIN 5 BUSINESS DAYS. TWO DAYS LATER, SAM CALLED ME AND INFORMED ME THAT HE GOT THE PAPERWORK, AND WILL BE WORKING ON MY CASE. ON TUESDAY 08/30, I CALLED BMW BACK SINCE I HAVEN'T HEARD BACK FROM THEM, I REQUESTED TO TALK TO SAM, BUT THE PHONE ASSISTANT INFORMED ME THAT HE IS NOT AVAILABLE, BUT BASED ON THE NOTES AVAILABLE TO HER, I AM BEING DENIED BECAUSE OF THE HIGH MILEAGE ON THE CAR (62K MILES). AFTER TWO WEEKS OF STRINGING ME ALONG, BMW DIDN'T EVEN BOTHER TO CALL ME WITH THE BAD NEWS. THIS IS A DESIGN FLAW THAT BMW SHOULD OWN AND PAY FOR

Mileage: 62,504

AS I WAS DRIVING A CHECK BATTERY LIGHT CAME ON, I DROVE FOR APPROX 2 MORE MINS AS I TRIED TO PARK AN ENGINE MALFUNCTION LIGHT CAME ON. THEN THE STEERING WHEEL FROZE AND I COULD NOT CHANGE GEARS. I BLOCKED CITY STREET TRAFFIC FOR OVER 2 HRS BEFORE A TOW TRUCK COULD GET ME. AT THE TIME OF THE MALFUNCTION I WAS DRIVING 15-20 MPH. THANKFULLY, I WAS NOT ON A FREEWAY OR THIS WOULD HAVE BEEN A MAJOR ACCIDENT. I WAS TOLD BY BMW THAT THE DRIVE BELT FELL APART, (WHILE I WAS DRIVING) IT WENT INTO THE ENGINE AND DESTROYED THE TIMING CHAIN AND CAM SYSTEM. THE ENGINE IS DAMAGED BEYOND REPAIR. I FEEL THIS IS A DESIGN FLAW THAT THE DRIVE BELT WOULD DESTROY THE ENGINE IN A MATTER OF 2 MINS AND/OR IT IS DEFECTIVE DRIVE BELT. THE CAR HAS APPROX 42K MILES. BMW OFFERED FOR ME TO PAY $2800 FOR THEM TO TAKE THE ENGINE APART AND INVESTIGATE THE ENGINE MALFUNCTION. THIS CAR HAS HAD NUMEROUS PROBLEMS SINCE I PURCHASED IT. ATTACHED ARE MY SERVICE RECORDS.

Mileage: 42,000

DRIVING MY WIFE AND KIDS ON A BUSY CITY STREET TRAVELING 30 MPH. SUDDENLY WITHOUT WARNING ENGINE OVERHEAT NEEDS TO COOL DOWN WARNING APPEARED. I TURNED ON THE HAZARD LIGHTS. VEHICLE BEGAN TO SLOW DOWN AND WE WERE ALMOST HIT TWICE. WAS ABLE TO PULL OVER AND PROCEEDED DOWN A SIDE STREET. ENGINE OVERHEAT SHUT DOWN ENGINE WARNING WHICH APPEARED IN RED CAME UP SO I STOPPED THE VEHICLE AND TURNED OFF THE ENGINE FOR AN HOUR. MY FAMILY SAT FOR AN HOUR HOPING THE ENGINE WOULD COOL OFF BUT TO NO AVAIL. WE WERE LEFT STRANDED @ 1:30AM IN BALTIMORE CITY WHICH IS KNOWN FOR SENSELESS RANDOM ACTS OF VIOLENCE.

Mileage: 66,000

TL* THE CONTACT OWNS A 2011 BMW X5. WHILE DRIVING AT AN UNKNOWN SPEED, THE ENGINE OVERHEATED WARNING MESSAGE ILLUMINATED AND THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE WATER PUMP WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000.

Mileage: 60,000

DRIVE SHAFT FAILURE... ON HIGHWAY DRIVING 70 MPH AND THE CAR BECAME UNCONTROLLABLE. PULLED OFF THE SIDE OF THE ROAD AND STOPPED THE VEHICLE. CAR THEN WOULD NOT GO INTO DRIVE ONLY NEUTRAL. CAR TOWED TO PERFORMANCE BMW . I HAD PREVIOUSLY COMPLAINED ABOUT HOW LOUD THE CABIN WAS WITH ENGINE NOISE AND A SLIGHT VIBRATION WHEN STOPPING. NOW THE DRIVE SHAFT IS RUINED AS WELL AS LEAH IN OIL HOUSING, PAN ETC

Mileage: 49,000

PREVIOUS VANOS RECALL CAMPAIN / FIX HAS NOT WORKED AND HAS CAUSED CATASTROPHIC ENGINE FAILURE. AFTER ONE YEAR FROM RECALL WORK THE TURBO FAILED RESULTING IN LOSS OF ENGINE POWER. UPON REPLACING TURBO DEALER NOTICED METAL SHAVINGS IN OIL. LESS THAN ONE YEAR LATER AND MULTIPLE ENGINE ISSUES THERE IS LOUD ENGINE KNOCKING. DEALER CLAIMS AGAIN THERE IS METAL SHAVINGS IN THEN OIL AND THE ENGINE AND TURBO NEED TO BE REPLACED. BMW NA IS REFUSING TO COVER WORK EVEN THOUGH THE VANOS BOLT ISSUE IS A WELL KNOWN AND DOCUMENTED PROBLEM. THESE VANOS BOLTS SHEAR AND DROP INTO THE TIMING CHAIN CAUSING METAL SHAVING CONTAMINATION TO ENGINE OIL. ENGINE WILL EVENTUALITY LOOSE POWER AND SHUT DOWN AS METAL WORKS ITS WAY THROUGHOUT THE ENGINE RESULTING IN COMPLETE FAILURE AND NECSITATING REPLACEMENT. BMW NA KNOWS THIS IS A PROBLEM AND THEY ARE REFUSING TO DO ANYTHING ABOUT THIS SERIOUS SAFETY ISSUE.

Mileage: 71,400

TL* THE CONTACT OWNS A 2011 BMW X5. WHILE DRIVING 55 MPH, A WARNING MESSAGE ON THE INSTRUMENT PANEL INDICATED THAT THE VEHICLE WAS OVERHEATING. THE CONTACT PULLED OVER TO THE ROADSIDE AND OBSERVED THE ENGINE, BUT THERE WAS NO INDICATION THAT IT OVERHEATED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WATER PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V161000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,100.

Mileage: 100,100

TL* THE CONTACT OWNS A 2011 BMW X5. THE CONTACT STATED THAT WHILE PARKED, THE ENGINE WAS RUNNING HOWEVER, A LARGE AMOUNT OF COOLANT LEAKED ONTO THE GROUND AND THE ENGINE COMPARTMENT. THE OIL RESERVOIR MELTED ONTO THE ENGINE. THERE WAS NO FLAME VISIBLE. IN ADDITION, THE VEHICLE FAILED TO SHIFT OUT OF THE PARK POSITION. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WATER PUMP WOULD NEED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V521000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,400.

Mileage: 61,400

PREVIOUS VANOS RECALL CAMPAING FIX IS NOT WORKING. AFTER ONE YEARS REPLACEMENT BOLTS ARE LOOSE AND LOUD ENGINE KNOCKING IS BACK. IF CONTINUE DRIVING BOLTS WILL BE SHEARED AND BREAK TIMING CHAIN CAUSING ENGINE TO SUDDENLY LOOSE POWER AND SHUT DOWN WITH NO PREVIOUS WARNING. WHEN ENGINE RPM REACHES THE 2000 MARK ENGINE STARTS TO LOOSE POWER AND HESITATES DUE TO THE BAD VANOS BOLTS. BMW IS REFUSING TO REPAIR THE VANOS UNIT AND REPLACE THE BOLTS UNDER WARRANTY.

Mileage: 66,000

MARGINING ONTO FREEWAY ACCELERATED CAR SUDDENLY LOST POWER WENT INTO NEUTRAL AND BRAKES WENT HARD ENGINE MALFUNCTION LIGHTS ON THE DASH BUILD DATE DEC 2010 FALLS INTO VANOS REPAIR FIXED ONCE ALREADY AND HAS MADE THE VEHICLE INOPERABLE BMW CORPORATE IS CLAIMING NOT AT FAULT WHEN HUNDREDS OF CASES HAVE BEEN REPORTED ONLINE EVERY VEHICLE MADE FROM FEB 2010-DEC 2010 IS A TICKING BOMB

Mileage: 75,000

TL* THE CONTACT OWNS A 2011 BMW X5. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE WAS OVERHEATING CAUSING SMOKE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WATER PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE COOLING PRESSURE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V521000 (ENGINE, ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,716.

Mileage: 69,716

ENGINE MALFUNCTION REDUCED POWER OUTPUT. DRIVING ON A HIGHWAY MY BMW X5 SUDDENLY STARTED MISFIRING AND HEARD NOISE FROM THE ENGINE. AFTER COUPLE OF MISFIRES IT HAVE ENINGE MALFUNCTION REDUCED POWER OUTPUT WARNING. HAD A VANOS BOLT REPLACED AS PART OF RECALL BUT THIS IS HAPPENING MORE OFTEN. I THINK THERE IS SERIOUS ISSUE WITH BMW ENINGE. CAN ANYONE HELP.

Mileage: 59,100

TL* THE CONTACT OWNS A 2011 BMW X5. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AFTER THE ENGINE AND BATTERY WARNING INDICATORS ILLUMINATED. THE CONTACT RESTARTED THE VEHICLE HOWEVER THE FAILURE PERSISTED. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE AND WAS EXAMINED BY AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE IDLER PULLEY BOLT HAD FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V550000 (ENGINE AND ENGINE COOLING , STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Mileage: 60,000

ELECTRIC WATER PUMP FAILED AT ONLY 40K-50K MILES. ENGINE OVERHEATED AND RISKY FOR SAFE DRIVING. I CHECKED ONLINE FOR ANY RELATED RECALL AND FIND THE FOLLOWING, WHICH IS THE SAME PROBLEM FOR MY VEHICLE. BUT IT WAS NOT COVERED BY THE RECALL. THIS RECALL SHOULD COVER MORE VEHICLES. ELECTRIC AUXILIARY WATER PUMP REPORT RECEIPT DATE: OCT 20, 2011 NHTSA CAMPAIGN NUMBER: 11V521000 COMPONENT(S): ENGINE AND ENGINE COOLING

Mileage: 45,000

I RECEIVED A NOISE FROM THE ENGINE AND STARTED AN ALERT ON DASHBOARD ENGINE MALFUNCTION REDUCED POWER DRIVE SAFELY TO THE BMW DEALER. BMW DEALER LOOKED AT THE VEHICLE AND SUGGESTED TO CHANGE ENGINE OIL, SOLENOIDS, BELT TENSIONER AND DEFLECTION PULLY, HOWEVER THE ENGINE SOUND DID NOT GO OFF. NOW THEY ASKING ME TO CHANGE THE ENGINE AND TURBO. THE ONLY SERVICE DID EARLIER WAS THE VANOS GEAR BOLT RECALL. DEALER AND BMW NA SAYS IT'S BECAUSE OF AFTERMARKET OIL FILTER. I THINK AFTERMARKET OIL FILTER DAMAGING THE ENGINE IS IRRELEVANT. I THINK THERE IS A SERIOUS PROBLEM IS GETTING HIDDEN BY BMW. CAN ANYONE PLEASE HELP.

Mileage: 25

TL* THE CONTACT OWNS A 2011 BMW X5. WHILE DRIVING AT APPROXIMATELY 40 MPH, AN ABNORMAL LOUD NOISE WAS HEARD FROM THE VEHICLE AND AN UNKNOWN WARNING INDICATOR ILLUMINATED. IN ADDITION, THE BRAKE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

Mileage: 65,000

DRIVING FROM HIGHWAY SPEED TO EXIT THEN AROUND 20MPH, ENGINE JUST STOPPED, WENT INTO NEUTRAL, STEERING LOCKED, CHECK ENGINE LIGHTS. DEPRESSED BRAKE AND WAS ABLE TO RESTART CAR. IT HAPPENED 2 MORE TIMES WITHIN THE NEXT 2 HOURS. WILL BE GETTING TO DEALER OR BMW SHOP.

Mileage: 79,800

I WAS DRIVING AT THE HALLWAY AT 65 MPH AND THE POWER TO THE CAR SHUT OFF. I ALMOST CRASHED INTO OTHER CARS, WHEN THE ENGINE REDUCE POWER LIGHT CAME ON. I PULLED OVER AND WAITED 10 MINUTES TO START THE CAR. I WENT BACK HOME AND IT HAPPENED AGAIN .....UPDATED 09/28/15 *BF THE WENT TO THE SHOP FOUR TIMES, AND NO ONE WAS ABLE TO DIAGNOSE THE PROBLEM. UPDATED 10/08/15*JB

Mileage: 70,000

MY WIFE AND A TODDLER WERE DRIVING HOME GETTING OFF THE BRIDGE AND ABOUT TO GET ON THE ON RAMP TO HIGHWAY IN NYC (BQE). ALL THE SUDDEN THE CAR OVERHEATED AND WENT INTO LIMP MODE. LUCKILY THERE WERE NO CAR BEHIND HER OTHERWISE WOULD BE REAR ENDED. SHE WAS ABLE TO PULL TO THE RIGHT FROM THE LEFT LANE AND GOT ONTO LOCAL STREET TO WAIT FOR IT TO COOL DOWN. THIS CAR HAD MANY CLOSE CALLS FOR SERIOUS OR FATAL ACCIDENT. THIS CAR ONLY HAS A LITTLE OK 40K MILES. THIS IS TOO EARLY FOR A WATER PUMP TO FAIL. THIS CAR IS OUT OF WARRANTY AND THE COST OF FIX WILL BE OVER $1000. THE WORST IS MY WIFE USES THIS CAR FOR WORK AND DRIVE THE KID TO SCHOOL. CAN BMWNA BE CONTACTED AND PUT THIS FAILURE INTO RECALL. THANKS *TR

Mileage: 40,375

I WAS ON MY WAY OUT OF TOWN ON INTERSTATE 94W, WHEN WITHOUT WARNING MY VEHICLE STARTED TO SLOW DOWN AND I COULD NOT ACCELERATE. A SENSOR DISPLAYED STATING THE VEHICLE WAS OVERHEATING AND TO DRIVE MODERATELY. I WAS IN THE FAST LANE AND HAD TO GET OVER AT A MOMENT'S NOTICE EVEN WITH THE VEHICLE SLOWING DOWN. THE SECOND OCCURRENCE WAS ON A BUSY STREET WITH A SPEED LIMIT OF 45 MPH, AND THE CAR OVERHEATED, AND STATED "ENGINE HOT" AND IT PROCEEDED TO SHUT DOWN. I COULD NOT ACCELERATE AND WAS ALMOST HIT FROM BEHIND BUT THE CAR SWITCHED TO ANOTHER LANE AT THE LAST MINUTE. THIS CAR PUT MY LIFE INTO DANGER 2 TIMES TO MANY. SOMETHING NEEDS TO HAPPEN BEFORE SOMEONE DIES. *TR

Mileage: 74,000

TL*THE CONTACT OWNS A 2011 BMW X5. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE WATER PUMP FRACTURED. THE CONTACT HEARD THE FAN RUNNING EXTREMELY HIGH. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE WATER PUMP, THE COOLING SYSTEM AND THE THERMOSTAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V161000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

Mileage: 48,000

BMW X5 35I 2011 AWD , I WAS ON MAJOR DEEGAN HIGHWAY EXITING AT 230 ST WHEN THE MY BMW X5 35I 2011 AWD SUDDEN STOPPED AND MY HEART WHEN TOO MY FEET . THE PANEL READ "ENGINE MALFUNCTION " I WAS IN A DAZE NOT KNOWING WHAT HAPPEN TO THE BMW X5 35I 2011 AWD AND WHY DID IT STOP ALL OF SUDDEN !!! I STARTED AGAIN AT A VERY SLOW PACE LESS THAN 10 MPH AND TRYING TO GET OUT OF THE WAY OF TRAFFIC ON THE EXIT ON 230 STREET , I MADE IT TOO THE VETERANS AFFAIRS HOSPITAL AT 8:30 OR 9:00 AM IN THE MORNING . I CALLED AAA TO TOW TO A SHOP THAN I WAS FOUND OUT THIS BMW X5 35I 2011 AWD HAD A RECALL SO I GOT IT TOW TOO PORTCHESTER BMW WHERE THE VEHICLE IS AT NOW AND DON'T WHEN I WILL GET BACK . IF THIS IS THE PROBLEM WITH THIS BMW X5 35I 2011 AWD THIS BMW X5 35I 2011 AWD SHOULD NEVER BE ON ANY US ROAD AT ALL ITS AN ACCIDENT READY TO HAPPEN VERY DANGEROUS ,VERY DANGEROUS FOR A BMW X5 35I 2011 AWD TO HAVE A SUDDEN STOP " ENGINE MALFUNCTION " SOME ONE IS GOING TOO DIE IN THIS BMW X5 35I 2011 ITS TOO DANGEROUS TO DRIVE AND RISK MY LIFE A US MARINE VETERAN . TAKE THIS BMW X5 35I 2011 OFF THE ROADS OF THE UNITED STATES BEFORE SOME WANT GETS KILLED !!!!!!! *TR

Mileage: 69,569

WHILE DRIVING ON THE HIGHWAY SUDDENLY CAR REGISTERED A FAULT SAYING "ENGINE PROBLEMS - REDUCED POWER" CAUSING ME TO SWERVE AND NEARLY CAUSING AN ACCIDENT ... THE CAR DRASTICALLY REDUCED POWER AND I WAS ABLE TO LIMP HOME WITH REDUCED SPEED. *TR

Mileage: 59,600

WHILE DRIVING ON HIGHWAY 121 SUDDENLY THE LIGHTS CAME ON AND I WAS WARNED THAT IF I DON'T PULL OVER AND REDUCE MY SPEED MY ENGINE WILL SUFFER DAMAGE. THIS CAUSED ME TO SWERVE AND TRY TO TAKE THE FIRST EXIT, WHICH LUCKILY WAS COMING UP. THERE WAS A LIQUID DISCHARGE UNDER THE CAR. WATER PUMP FAILED AND THERMOSTAT BURNED OUT ... DAMAGES OVER 1000 USD. THIS SEEMS TO BE A THEME WITH 3.0I VEHICLES OF THAT YEAR. BMW WOULD NOT REPAIR EVEN THOUGH HIGHER CYLINDER ENGINES ARE COVERED UNDER RECALL. *TR

Mileage: 58,000

TL* THE CONTACT OWNS A 2011 BMW X5. THE CONTACT STATED THAT THE VEHICLE OVER HEATED WITHOUT WARNING AND WAS NOT ABLE TO BE DRIVEN. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION AND DIAGNOSIS. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 11V521000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

Mileage: 40,000

TL* THE CONTACT OWNS A 2011 BMW X5. WHILE DRIVING 55 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE ENGINE STALLED. THE CHECK ENGINE AND BRAKE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE IDLE PULLEY BAR AND BELT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,560.

Mileage: 52,560

THE CAR WARNING LIGHT CAME ON AS "REDUCED POWER". TOOK THE CAR INTO CREVIER BMW IN SANTA ANA. THERE IS A RECALL ON THE VANOS SYSTEM FOR OUR CAR. WE HAVE HAD MULTIPLE PROBLEMS BEFORE THIS AS WELL. LAST JUNE, THE ENGINE OIL HOUSING UNIT WAS REPLACED. NOW THE PROBLEM POINTS TO THE VANOS ON THE DIAGNOSTIC TEST DONE AT THE DEALER. HOWEVER, THE DEALER AND BMW NORTH AMERICA WILL NOT ADDRESS THE ISSUES. BOTH KEEP TELLING US THAT THE "PARTS ARE NOT AVAILABLE" AND THAT THERE IS A RECALL ON THE VEHICLE BUT WILL LOOK INTO IT ONLY WHEN OR IF THE PARTS BECOME AVAILABLE. THUS, FOR THEM TO REPAIR THE ISSUES RIGHT NOW, WE WOULD NEED TO PAY. THIS SEEMS TO BE A SCAM AND CONVENIENCE ON THEIR PART NOT TO ADDRESS THE ISSUES. I WOULD ASK NHTSA TO PLEASE LOOK INTO THIS TYPE OF PRACTICE AND MAKE BMW RESPONSIBLE AND ACCOUNTABLE TO THEIR CUSTOMERS. THANK YOU. *TR

Mileage: 78,000

ONLY AFTER ABOUT 10 MINUTES OF DRIVING IN THE NEIGHBORHOOD, WE GOT A WARNING "ENGINE HOT, DRIVE MODERATELY" THEN A FEW MINUTES LATER, IT SAID TO ENGINE HOT, AND TO STOP THE CAR IMMEDIATELY. WE HAD TO PULL THE CAR OVER AND AFTER ENGINE COOLED A BIT, TAKE OUR 2011 X5 TO THE NEAREST SHOP IN AN EMERGENCY. THE SHOP MECHANIC HAD TO REPLACE THE WATER PUMP AND SAID THAT IT IS A COMMON PROBLEM WITH BMW X5, EVEN THOUGH WE ONLY HAD 71,000 MILES. I LOOKED ONLINE AND THERE IS A RECALL AFFECTING WATER PUMPS FOR BMW X5 2011 (ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO-CHARGER RECALL NUMBER: 11V521000) BUT WHEN I CALLED BMW, IT SAID THAT MY PARTICULAR ENGINE IS NOT RECALLED. THE MECHANIC SAYS THIS IS UNUSUAL FOR SUCH A NEW CAR TO HAVE ENGINE OVERHEATING DUE TO WATER PUMP FAILURE, THIS SHOULD BE INVESTIGATED FOR SAFETY ISSUE. *TR

Mileage: 71,000

TL* THE CONTACT OWNS A 2011 BMW X5. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE ENGINE WARNING LIGHT ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THERE WAS A MALFUNCTION IN THE ENGINE WITH THE TORQUE SCREW. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000. UPDATED 09/05/14*LJ UPDATED 12/4/2014 *JS

Mileage: 65,000

OON FRIDAY, MAY 2, 2014 I WAS DOING ABOUT 75MPH ON THE EXPRESSWAY IN ATLANTA HEADING HOME FORM A MOVIE AT AROUND 1120PM AND IMMEDIATELY WITHOUT ANY WARNING OR A ENGINE LIGHT WITHIN MY 2011, BMW X5 BEGAN TO GO INTO SAFE MODE DECREASING MY SPEED FROM 75 TO 0 IN LESS THAN 60 SECONDS ' EVENTUALLY STALLING AND UNABLE TO RESTART. THE CAR TOOK OVER AND WENT INTO NEUTRAL BY ITSELF AND I WAS UNABLE TO ACCELERATE OR CONTROL THE SPEED ON MY OWN. ATLANTAS 285 EXPRESSWAYS HAS MULTIPLE LANES AND THOUGH TRAFFIC WAS NOT AS HEAVY AS IT GENERALLY IS DURING RUSH HOURS, I HAD TO FRANTICALLY NAVIGATE MYSELF OVER SIX LANES TO THE SHOULDER ROAD (AVOIDING THE MAIN LANE BY THE EXTERIOR WALL OUT OF FEAR OF SOMEONE HITTING ME FROM BEHIND). I BEGAN TO CRY UNCONTROLLABLY AND IMMEDIATELY HIT THE SOS OPTION WITHIN THE CAR AND EXPLAIN WHAT JUST OCCURRED TO THE REPRESENTATIVE ON THE PHONE. THE LADY WAS EXTREMELY PLEASANT AND DID HER BEST TO PUT ME AT EASE AND ASSURED ME ASSISTANCE WAS ON THE WAY. I THEN CALLED MY HUSBAND AND HAD HIM MEET ME THERE AS WELL. WITHIN AN HOUR A TOWING COMPANY HAD COME AND ASKED ME IF I WANTED THEM TO TAKE IT TO THE NEAREST BMW DEALERSHIP AND I STATED SURE THAT DEALERSHIP WAS NALLEY BMW. *TR

Mileage: 59,238

VEHICLE LOST ALL POWER (MECHANICAL AND ELECTRICAL) WITHOUT WARNING. THIS OCCURRED WHILE CRUISING AT HIGHWAY SPEED, UNDER NORMAL CONDITIONS. THE VEHICLE LOST POWER STEERING AND BRAKING BECAME SIGNIFICANTLY MORE DIFFICULT. AFTER DRIFTING SAFELY TO THE HIGHWAY SHOULDER THE VEHICLE REMAINED DISABLED AND COULD NOT STARTED. THE CAR EXHIBITED NO SIGNS THAT IT WOULD START AGAIN. INSTRUMENTATION DID NOT DISPLAY INFORMATION AND TOWING WAS NECESSARY. SEVERAL DAYS AFTER DELIVERY TO THE BMW SERVICE CENTER, TECHNICIANS ADVISED THEY HAD ATTEMPTED TO REPAIR THE PROBLEM. THE STATED CAUSE WAS VANOS BOLTS SHEARING OFF INTO THE ENGINE. HOWEVER, ON THE TEST DRIVE THE VEHICLE SUFFERED ANOTHER COMPLETE FAILURE, LEAVING IT DISABLED. 56 DAYS LATER A REMANUFACTURED ENGINE HAD REPLACED THE ORIGINAL DUE TO FAILED REPAIR ATTEMPTS. *TT

Mileage: 36,350

VANOS INTAKE AND EXHAUST UNITS NEED TO BE REPLACED, ALONG WITH SOME OTHER PARTS RELATED TO THIS. CAR HAS BEEN AT THE BMW CENTER FOR ALMOST 1 WEEK. WHILE I WAS DRIVING DOWN A BUSY ROAD, THE "ENGINE MALFUNCTION, REDUCED POWER" ERROR MESSAGE CAME ON. I ALSO NOTICED, THE CAR HAD TURNED OFF AND I HAD NOT CONTROL OVER THE POWER STEERING WHEEL OR BRAKES. MY MAIN CONCERN IS THIS HAPPENING AGAIN, LUCKILY I WAS NOT ON THE HIGHWAY AND HAD NO ONE IN FRONT OF ME, OTHERWISE IT COULD HAVE BEEN MUCH WORSE DUE TO NO POWER STEERING AVAILABILITY OR BRAKES. *TR

Mileage: 39,000

MY 2011 X5 35I HAS AN ACCELERATION DELAY. BMW HAS RECOGNIZED IT AS AN ISSUE IN THE 535I MODELS, CALLING IT AN "ACCELERATION DELAY" AND HAVE ISSUED AN SIB SOFTWARE UPDATE TO REPAIR IT, BUT HAVE NOT DONE SO FOR THE X5 MODEL. I FEEL THIS ISSUE IS DANGEROUS AND A SAFETY ISSUE. *TR

Mileage: 24,000

WHILE DRIVING MY ENGINE SUDDENLY SHUT OFF ALONG WITH POWER STEERING AND POWER BRAKES. IT STARTED AGAIN AND I TOOK IT TO A BMW DEALER THAT SAID I NEEDED A $325 SOFTWARE UPDATE. I ASKED IF THAT MEANT MY ENGINE WOULD SHUT OFF WHILE DRIVING SHOULD BY SOFTWARE EVER GO OUT OF DATE. THEY SAID YES, IT HAPPENS BUT NOT ON ALL SOFTWARE UPDATES. THEY ALSO SAID SOFTWARE UPDATE COME OUT ABOUT EVERY 3 TO 4 MONTHS MEANING MY ENGINE COULD BE SHUT OFF AGAIN AT ANY TIME. I FELT I HAD NO CHOICE BUT TO PAY THE MONEY SO MY CAR WOULD RUN AGAIN. I AM CONCERNED NOW ABOUT DRIVING AT ANY HIGHER RATE OF SPEED CONSIDERING I COULD LOSE MY STEERING AND BRAKES ANYTIME SOMEONE DECIDES I NEED TO UPDATE SOFTWARE THAT I WAS NEVER INFORMED WAS OUT OF DATE. *TR

Mileage: 59,000

STARTED THE CAR AND THE ENGINE LIGHT CAME ON WITH "ENGINE MALFUNCTION - REDUCED POWER" AND DROVE A FEW HUNDRED YARDS AND THEN THE CAR COMPLETELY DIED. THE 2011 BMW X5 35I PREMIUM JUST DIED - NO POWER WHATSOEVER. BECAUSE THERE WAS NO POWER, THE CAR COULD NOT BE PUT INTO NEUTRAL TO BE PUT ON A FLATBED. THE X5 HAD TO BE PUT ON A CRANE AND LIFTED ONTO A FLATBED TOW TRUCK. BOUGHT THIS VEHICLE IN THE U.S. AND IS U.S. SPEC (CAR WAS IN THE U.S. FOR 2 YEARS) - SHIPPED THE CAR TO GERMANY AND THIS IS WHERE THE INCIDENT HAPPENED (CAR BEEN IN GERMANY JUST A FEW MONTHS). BMW OF MUNICH SAID THAT THERE IS A BOLT THAT CAN BREAK OFF - WHICH IT DID - MUNICH REQUESTED THE LOCAL DEALER TO TAKE THE ENGINE APART TO SEE IF THAT WAS THE FAULT AND THEY CONFIRMED IT WAS. BMW IS REPLACING OUR ENGINE BECAUSE OF THIS FAULT. HOWEVER, THE RECALL AS OF NOW IS ONLY FOR THE X5 DIESELS. THE RECALL SHOULD BE EXPANDED. HAD WE BEEN ON THE AUTOBAHN WHERE THERE AREN'T MANY SPEED LIMIT AREAS, THIS COULD HAVE RESULTED IN A FATAL CRASH IF SOMEONE GOING 100+MPH RAMMED BEHIND US FROM OUR CAR DYING OF CATASTROPHIC FAILURE. AT 16,000 MILES THE VEHICLE SHOULD NOT NEED A NEW ENGINE. *TR

Mileage: 16,000

TL* THE CONTACT OWNS A 2011 BMW X5. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, EXHAUST FUMES FROM THE ENGINE COULD BE SMELLED WHILE IN THE CABIN. THE CONTACT ALSO STATED THAT THE POWER ASSIST ON THE BRAKES FAILED AND THAT BOTH FAILURES RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT IN ORDER TO REMEDY THE BRAKE FAILURE, A VALVE WOULD HAVE TO BE REPLACED. THE TECHNICIAN WAS UNABLE TO REPLICATE THE EXHAUST FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 18,000 AND THE CURRENT MILEAGE WAS 20,000.

Mileage: 18,000

SATURDAY DECEMBER 29, 2012 I GET INTO MY 2011 X5 AS I PULLED OUT FROM MY DRIVEWAY THE DASHBOARD LIGHTS CAME ON WITH A MESSAGE " ENGINE MALFUNCTION REDUCE POWER". LIFE QUALITY GAVE ME A HARD TIME TO BEGIN WITH TO GET THE CAR IN CLAIMING THEY WERE BOOKED WITH APPOINTMENTS. AFTER CALLING CUSTOMER RELATIONS AT HEADQUARTERS, I GET A CALL FROM THE SERVICE MANAGER TO BRING IN THE CAR. I HAD ROADSIDE ASSISTANCE TOW THE CAR, WHEN THE CAR ARRIVE TO THE DEALER MY CAR ADVISOR CALLS ASKING QUESTIONS LIKE, WAS THE VEHICLE INVOLVE IN CRASH, DID HIT A POT HOLE, BASICALLY LOOKING FOR ALL TYPE OF EXCUSES. I WOULD LIKE TO FILE A COMPLAINT AND ASK THAT THESE MODELS BE REVIEWED SINCE IT APPEARS TO HAVE MANY OTHER CUSTOMERS WITH SIMILAR PROBLEMS. *TR

Mileage: 22,000