2012 BMW X5 Engine Problems

Front passenger side occupancy seat sensor is bad and computer detected an air bag malfunction. Timing chain broke without warning.

Water entering into the vehicle, causing vehicle to reduce power in traffic, due to traction control issues.. Not able to drive vehicle when it’s raining., along with other issues, pls see first report..

To my understanding BMW agreed to honor the N63 Customer Care Package voluntarily regardless of mileage or age of the engine as referred to BMW bulletins SIB[XXX], [XXX], and [XXX]. My local dealer did not know anything about the [XXX] and when I called BMW USA I was told that they not honor the package any more even though the bulletin says they will take care of it regardless of engine mileage or age. To my understanding that should have been a recall but BMW negotiated to call it Customer Care Package as an initiative to police itself instead of having a mandated action by a recall. My local BMW dealer is in Temple Texas. Please advice me on how to proceed to service my engine as promised for free based on these bulletins. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehical randomly shuts off, it all safety systems warning lamps come on l, like ABS, Airbag, and traction control. Found wiring harness laying in a pool of water in the rear right cargo compartment. Rain water leaking from sunroof collected in compartment. The harness contains wires for the the vehicles CAN buss systems the water causes corrosion in the harness, which causes all sorts of problems that could happen at any time like the vehicle shutting off or the airbag or abs warning light coming on.

Pulley bolts for power steering, water pump and I believe alternator broke and I lost power steering function which almost caused me to crash into another car and guard rail. I have seen many reports of this problem on social media with other X5 owners. Car has 139k in miles.

Mileage: 139,000

EGR LEAKING I WENT TO DEALER IRVINE BMW CA , ALSO I WENT TO MIDAS TO CHECK MY CHECK ENGIN LIGHT MIDAS SAID REPAIR SHOULDE BE COVERD BY MANFATURE. SO I TAKE MY CAR TO IRVINE BMW , THEY SAID THERE IS NO RECAL BUT I CALLED DEALR THEY SAID DEAL HAVE TO COVEER ITS RECAL SO I WENT HERE SEE NO RECAL SO I NEED ANSWER, WHOS RIGHT OR WRONG ITS SAFTEY ISSUE ENGIN SUDDNEY GO DOWN SLOW WHEN SIGN COME FOR ENGIN MALFUNCTION. AND SUDENELY PICKUP POWER, DEFECT CODE 0011150300PLZ HELP JASWINDER KAUR

2012 BMW X5. CONSUMER WRITES IN REGARD TO ILLUMINATED CHECK ENGINE LIGHT. THE CONSUMER STATED THE VEHICLE EXPERIENCED AN ENGINE FIRE. THE VEHICLE WAS PARKED IN THE GARAGE, AT THE HOME OF THE CONSUMER. THE HOME WAS DAMAGED. THE VEHICLE WAS NOT INCLUDED IN RECALL 21V907000. THE VEHICLE HAD VARIOUS ENGINE ISSURE PRIOR TO THE FAILURE. THE FAILURES INCLUDED A FLUID, ON MULTIPLE OCCASIONS THE CHECK ENGINE LIGHT ILLUMINATED, AND THE VEHICLE EXPERIENCED A BURNING SMELL. THE ENFINE FAILURES WERE DUE TO FAULTY NOX SENSORS, OIL FILTER GASKET AND FILTER CAP NEEDED TO BE REPLACED, FAULTY SCR ACTIVE TANK, DEFECTIVE DOOR HANDLE CAUSING LOW VOLTAGE, GLOW PLUG FAILURE, AND FAULTY METERING UNIT.

The contact owns a 2012 BMW X5. The contact stated while driving approximately 65 MPH, the check engine warning light illuminated temporarily. The contact stated that the failure had been reoccurring intermittently. Additionally, the contact stated that the hood warning light had been illuminated for approximately 2 months, even though the hood was securely closed. The vehicle was taken to an independent mechanic where it was diagnosed that no issues were found; however, the independent mechanic advised the contact that a hood sensor might have failed. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 113,951.

Mileage: 113,951

My BMW X5 is experiencing the exact safety issues that the NHTSA campaign number: 21V907000 was published for (September 12, 2012 - Jun 29, 2017). I was told that since my vehicle was manufactured on 08/2012 it was not eligible for the NHTSA dealer recall and repair. I was told that the vehicle was in risk of fire with the repair cost upwards of $5,000. This seems to be a much larger issue than the year groups NHTSA has selected.

Ever since the rain starter my aux water pump don't work and brake light too. And it seems like something has been draining my battery because battery discharge comes up. And I think the idle idle pulley issue affects almost most of that year bmw X5 because my serpentine belt only installed 10,000 miles ago and already see threads being worn out. Unless that's how long they last. I had to bring the car back in multiple times to get it adjusted because kept making squealing noise. They blamed it on water pump and didn't change the thermostat. Water even leak into front passenger side where all the fuses were. When I connected the battery charger I could hear the pump all of sudden working and the radiator tank sputter water out. I don't want to bring it to dealership and get charged for things that they should fix with charging me but they tell me it's some other issue and have me pay for it. The way they act are worse than gangsters because if you get it fix elsewhere they say it's not covered by them them. And the driveshaft issue, even alot of the cars not in recall are affected and how are they to assume which car need replacing and which dont? I think the v8 engine is just too much power for the other parts to handle and they don't want to admit it. Because how many bmw X5 owners complain about these issue ??

Egr cooler broken and leaking exhaust gas to cabin making all passengers drousy, a/c vents pulls outside air. Making it a lot worse egr will be replaced and save for warranty inspection etc.. My safety was affected sue to carbon monoxide emissions, others were affected due to the drowsiness effects of the exhaust making the drive drousy at the wheel . No reproductions know. Inspection by owner No inspection yet due to the need of vehicle had to replace asap to keep using part saved for inspection. Engine light due to glow plugs, non related to egr cooler, and brakes lights due to sensor not replace yet.

My car is giving engine overheat warning when I am driving . I understand that this issue is with cooling system . Presently there is a open recall for this issue for the 2012 bmw x5. NHTSA Campaign Number: 18V248000 . But my car is not covered under this recall.

After accelerating normally on the highway the vehicle shut off completely, without warning, and put itself into neutral in the middle of a busy freeway. (No warning lights, no smoke or smell of any kind). The Car would not start despite multiple attempts using a jump start from the tow company. I could have been hit by another vehicle while stopped. The car was then towed to a BMW dealership where they determined an engine replacement was probably necessary because it appeared seized. (they could not turn the engine using a breaker bar with the belt off. ) No further investigation was done. The car was running: - castrol 5w-30, -regular oil & filter changes every 5,000 miles -was never modified -all the fuel injectors changed by the dealership under a recall 1 year before the vehicle died

The DPF exhaust emissions system failed. BMW dealership refused to replace only replaced a holding tank. That code was not shown. The x5 left shop with a engine light and emissions failure. Independent shop scanned car explained diesel dpf system has failed and is under warranty.. dealership refused to fix. Car runs sluggish, engine warning keeps coming on and take to service. ... The egr cooler failed. The independent shop confirmed codes. Exhaust smell in cabin, reduced power, sluggish, and car goes into LIMP mode while I was driving on the freeway. The shut down of power caused me to almost crash into on coming lane of vehicles at highway speed. Engine light on and warning of engine failure and car stuck in limp mode . System says to take to dealer. . Please help as the dealer will not warranty or recall repair, even though I am under 100,000 miles and there are multiple recall and manufacturer extension warranty for these specific repairs. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

AS I WAS DRIVING THE VEHICLE SHUT OFF WHILE VEHICLE COMING AT A 40 MPH TO 50 MPH SPEED LIMIT.LOCAL POLICE HAD TO PUT OUT CONES TO MAKE SURE MY VEHICLE WASN'T GOING TO CAUSE AN ACCIDENT BECAUSE MY BATTERY WAS DRAINED FAST MYBE DUE TO THE PROBLEM

Mileage: 125,900

CEL LIGHT CAME ON. THE DECODED CODE IS P2457. THE EGR MODULE NEEDS TO BE REPLACED AS PER THE TECHNICIAN

Mileage: 70,200

TL* THE CONTACT OWNS A 2012 BMW X5. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER OF THE ROAD GOT OUT TO LOOK UNDER THE HOOD. THE CONTACT NOTICED THAT THE FAN BELT WAS MISSING. THE VEHICLE WAS TOWED TO THE DEALER COURTESY AUTOMOTIVE CENTER 2520 COHASSET RD, CHICO, 95973, (530) 345-9444 WHERE THE TENSION BELT WAS REPLACED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 12V550000 (STEERING, ENGINE, AND ENGINE COOLING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000. ## VIN FAILED ## 2012 BMW X5 ## *LN*DT*JB*DT*JB

Mileage: 63,000

THE ENGINE STUTTERS OFTEN (EVERY DRIVE), AND ONCE IN A WHILE PRODUCES THICK WHITE SMOKE FOR A SECOND OR TWO WHEN ACCELERATING. THE ENGINE ALSO SUFFERS FROM HIGH OIL CONSUMPTION (I HAVE TO ADD A QUART OF ENGINE OIL EVERY 200 MILES). I'VE ALSO HAD TO REPLACE THE SPARK PLUGS TWICE IN THE LAST 3 YEARS BECAUSE THEY ARE FOULED WITH OIL AND SOOTH AND THE ENGINE MISFIRES. DEALER IS STATING THE ISSUE IS RELATED TO S63 ENGINE VALVE STEM SEALS, AND RECOMMENDING THAT THESE BE REPLACED, BUT THE WORK WILL COST $7000 AND ISN'T COVERED UNDER WARRANTY! THIS IS CLEARLY A VALVE STEM SEAL DESIGN DEFECT OR INITIAL PRODUCTION/INSTALLATION DEFECT DEALER ALSO CLAIMS THIS IS COMMON ON E70 MODELS.*DT*JB

Mileage: 79,500

THE IDLER PULLEY BOLT BROKE FOR THE THIRD TIME. THE CAR HAS APPROX 60 K MILES, AND THE LAST REPLACEMENT WAS DONE IN MAY 2018, APPROX 15 K MILES AGO. VEHICLE WAS MOVING AND IT LOST THE STEERING (STEERING HYDRAULICS STOPPED WORKING, MAKING IT VERY DIFFICULT TO STEER), BATTERY INDICATOR CAME ON AND THE ENGINE COOLING FAN SET ON HIGH SPEED. THE INCIDENT HAPPENED WHILE DRIVING, APPROX HALF THE MILE FROM THE HOUSE. WAS ABLE TO SLOWLY PULLED IT IN FRONT OF THE HOUSE. NOTIFIED THE DEALER AND WAITING FOR THEM TO COME AND PICK IT UP, THE CAR IS NOT DRIVEABLE. THIS INCIDENT, WITH THE IDLER PULLEY BOLT IS THE THIRD TIME AFTER THEIR INITIAL RECALL. BMW DOES NOT HAVE A REMEDY FOR THIS.

Mileage: 60,000

TL* THE CONTACT OWNED A 2012 BMW X5. THE CONTACT STATED THAT WHILE HE WAS ASLEEP, HE HAD AWAKENED TO A LOUD POPPING SOUND COMING FROM OUTSIDE. THE CONTACT LOOKED OUTSIDE AND SAW HIS VEHICLE WAS ON FIRE RIGHT WHICH WAS PARKED IN AN RV PARK RIGHT NEXT TO HIS CAMPER. THE CONTACT IMMEDIATELY CALLED THE AUTHORITIES WHO WERE ABLE TO EXTINGUISH THE FIRE. THE VEHICLE WAS DESTROYED AS A RESULT OF THE FIRE. A FIRE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO A TOW YARD AND AWAITS AN INSPECTION. THE CONTACT STATED THAT HE HAD NO SAFETY RELATED ISSUES WITH THE VEHICLE PRIOR TO THE FAILURE. THE DEALER NOR THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. THE VIN WAS UNAVAILABLE.

Mileage: 120,000

VERY WELL MAINTAINED AND DOCUMENTED VEHICLE....ENGINE SEIZED AT 95K MILES. NO CODES OR REASON GIVEN. VEHICLE HAS HAD $20-30K WORK DONE AT A REGISTERED BMW DEALER OVER THE LAST 2 YEARS. BMW=BRING MONEY WITH. I WILL NEVER BUY ANOTHER BMW AND IF SOMEONE TRIED TO GIVE ME ONE, I WOULD RUN THE OTHER WAY. I'VE OWNED MANY CARS AND THIS IS THE ABSOLUTE, WORST PURCHASE I'VE EVER MADE. COST TO REPLACE ENGINE, $12K. CROOKS IN MY OPINION AND DO YOUR RESEARCH IF YOU DO NOT LISTEN TO THIS FRIENDLY WARNING. OH AND ONE MORE THING...AFTER I SPENT $12K TO REPLACE ENGINE, NOW THEY SAY THE TRANSFER CASE MAYBE COMPROMISED. DARE YOU LOOK UP WHAT THAT COSTS TO FIX. I WILL NOT PUT ONE MORE DIME INTO THIS VEHICLE. I AM DISGUSTED WITH THEIR ENTIRE OPERATION. THE ONLY POSITIVE IS THE WHEELS DID NOT LOCK UP WHEN THE ENGINE SEIZED, OTHERWISE, I MAY NOT BE ABLE TO FILE THIS COMPLAINT. ALL X5'S SHOULD BE RECALLED. DO NOT BUY BMW!!!!!!!!!!!! *TR

Mileage: 95,000

THERE WAS A WATER PUMP RECALL FOR MY BMW X5, I TOOK MY X5 DUE TO AN ENGINE MALFUNCTION, THE DEALER DIDN'T DO THE WATER PUMP RECALL, INSTEAD, THEY CHARGE ME FOR REPLACING THE IVM AND THE CHARGE AIR PIPE STATING THAT WAS THE ENGINE MALFUNCTION, AFTER I PAID APPROXIMATELY $2,500 THEY CAME BACK AND TOLD ME THE ENGINE MALFUNCTION WAS DUE TO THE WATER PUMP, SO THEY CHARGED ME AN ADDITIONAL $1,380 FOR THE WATER PUMP. I JUST CHECKED THE RECALLS ON MY VEHICLES AND NOTICED THERE'S A WATER PUMP RECALL, HOWEVER, I HAD TO PURCHASE THE WATER PUMP AND OTHER ITEMS NOT NEEDED FOR THE ENGINE MALFUNCTION MESSAGE RELATED TO THE WATER PUMP. HOW CAN I SUBMIT A REIMBURSEMENT FOR THE AMOUNT AMOUNT PAID WHEN THERE WAS A RECALL AND I PAY FROM MY POCKET THE AMOUNT OF $3,880.00 RELATED TO THE WATER PUMP. ALSO, THE DEALER DID A DRIVE SHAFT RECALL, HOWEVER NOW THE TRANSFER CASE IS NOT WORKING, CREATING THE FRONT UNIVERSAL JOINT TO FAIL AFTER THE DRIVESHAFT RECALL WAS DONE, THE FRONT WHEELS IS AFFECTING THE VEHICLE TRACTION. WATER AND DEBRIS MAY BE ENTERING THE FRONT DRIVESHAFT'S UNIVERSAL JOINT AND MAY CAUSE EXCESSIVE WEAR AND POSSIBLY RESULTING IN THE JOINT'S FAILURE. *TR

THE VEHICLE HAS STARTED SHOWING AN ENGINE CHECK LIGHT WITH A CODE 28A0. WHILE RESEARCHING, I FIND THIS IS A COMMON ISSUE FACED BY MANY OWNERS WHICH APPEARS TO BE OUT OF A DESIGN FLAW. THE REMEDY IS VERY EXPENSIVE AND NOT ATTRIBUTABLE TO ANY USER ERRORS. SINCE IT APPEARS TO BE A VERY COMMON PROBLEM WITH THE N55 ENGINES FOR BMW, THE COMPANY SHOULD ISSUE A SAFETY RECALL AND GET ALL THE AFFECTED VEHICLES CHECKED AND FIXED.

Mileage: 50,200

TL* THE CONTACT OWNS A 2012 BMW X5. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE UNEXPECTEDLY OVERHEATED WITH THE SERVICE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO BMW MT KISCO LOCATED AT 250 KISCO AVE, MT KISCO, NY 10549, PHONE NUMBER: (914) 614-0884, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE WATER PUMP NEEDED TO BE REPLACED AND THE VEHICLE WAS STILL PENDING REPAIRS. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 18V248000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND NO ADDITIONAL ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

Mileage: 64,000

IT IS MAKING A HORRIBLE CRYING NOICE AND IT'S VIBRATES. THE WATER PUMP WAS ALREADY TAKEN CARE OF BUT STILL ONCE AGAIN PROBLEMS

EGR COOLER ISSUE/LEAK AND SPRING DETACHMENT.

Mileage: 73,000

I PURCHASED MY BMW LAST YEAR IT HAD 89,000 MILES ON IT I WENT TO GET A OIL CHANGE AND 2 WEEKS LATER I WAS DRIVING ON THE HIGHWAY AND THE CAR JUST WENT FROM 65 MILES TO 40 MILES THE BIG ENGINE LIGHT CAN ON AND NOW I CANT GO OVER 50 MILES SO INCANTVGETBIN THE HIGH WAY CAN SOMEONE PLZ TELL.WHAT YO DO I NEED SOME ANSWERS

Mileage: 105

EGR VALVE IS FAULTY CAUSING EMISSIONS ISSUES AND CAN LEAD TO OVERHEATING. RECALLS HAVE BEEN PERFORMED ON 2009 - 2011 MODELS AND 2013 MODELS AND NEWER BUT NOT ON THE 2012 WITH THE SAME ISSUE.

TL* THE CONTACT OWNS A 2012 BMW X5. WHILE OPERATING THE VEHICLE, THE BATTERY SENSOR INDICATOR ILLUMINATED AND THE ENGINE MISFIRED. THE BATTERY WAS REPLACED ALONG WITH THE IGNITION COIL. LATER, WHILE DRIVING THE VEHICLE, THE OIL AND ENGINE INDICATORS ILLUMINATED. IT WAS DISCOVERED THAT THE ENGINE OIL LEVELS WERE VERY LOW AND OIL HAD TO BE CONTINUOUSLY ADDED TO THE ENGINE. THE VEHICLE CONTINUED TO EXPERIENCE BATTERY FAILURES AND THE MESSAGE ON AND BATTERY HIGH DRAINAGE COMFORT ACCESS FEATURE MALFUNCTIONED. THE VEHICLE WAS TAKEN TO BMW OF BRIDGEWATER (655 US-202, BRIDGEWATER TOWNSHIP, NJ 08807) WHERE IT WAS DIAGNOSED THAT THE OVERHEAD ROOF MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000. THE VIN WAS UNKNOWN.

Mileage: 82,000

BMW X5 M 2012 E70 ENGINE FAILURE (S63). MILAGE ON THE VEHICLE AT THE TIME OF FAILURE WAS 49,000 MILES. THE VEHICLE STOPPED FUNCTIONING WHILE IN THE MIDDLE OF DRIVING AT ON A BUSY ROADWAY & COULD HAVE LEAD TO A SERIOUS ACCIDENT OR DEATH. BMW OF NORTH AMERICA REFUSED TO HELP IN ANY WAY. ENGINE REPAIR FROM THE BMW DEALERSHIP WAS QUOTED AT $38,000.

Mileage: 49,000

I HAD THE IDLER PULLEY BOLT RECALL SERVICE (RECALL NOTICE # 18V-336) COMPLETED BY THE LOCAL BMW DEALER ON MARCH 30, 2019. WHILE DRIVING ON JULY 27, I HEARD A SOFT "CLUNK", THEN THE A/C & POWER STEERING QUICKLY FAILED AND I RECEIVED THE "CHARGING MALFUNCTION" MESSAGE. I PROCEEDED TO MAKE MY WAY OUT OF TRAFFIC TO A STRIP CENTER AHEAD OF ME, AND RECEIVED A "LOW COOLANT" MESSAGE AT THAT TIME. I STOPPED THE CAR, AND OVER THE COURSE OF THE NEXT 4 HOURS (WHILE WAITING FOR ROADSIDE ASSISTANCE) THE MAJORITY OF THE COOLANT, MIXED WITH WHAT I BELIEVED TO BE OIL, DRAINED OUT ALL OVER THE PARKING LOT. I HAD THE CAR TOWED TO AN INDEPENDENT BMW MECHANIC, AND JULY 30, 2019, HE INFORMED ME THAT THE BOLT THAT HAD BEEN REPLACED UNDER THE RECALL HAD SNAPPED OFF COMPLETELY. AS HE EXPLAINED TO ME, THE SERPENTINE BELT WAS SHREDDED AS A RESULT, AND THE COOLANT HOSES WERE RIPPED LOOSE AND SUCKED INTO THE VEHICLE'S HARMONIC BALANCER. HE ALSO STATED IT APPEARS THE SERPENTINE BELT WRAPPED ITSELF AROUND ONE OF THE TURBO OIL FEED LINES WHEN IT BROKE AND RIPPED IT IN HALF. HIS IMMEDIATE RECOMMENDATION WAS TO TOW IT TO THE DEALER THAT PERFORMED THE RECALL SERVICE, WHERE IT NOW SITS AS OF THIS MORNING, JULY 31, 2019.

Mileage: 80,500

I PURCHASED THE VEHICLE 2/27/19 BY 4/10/19, TWICE THE ENGINE CAUSED THE TRUCK TO SLOW DOWN AND TURN OFF AND FORCED ITSELF IN PARK. THIS HAPPEN WHILE I WAS DRIVING IN THE MIDDLE LANE IN TRAFFIC ON A BUSY STREET. THE ENGINE STARTED KNOCKING SO I TOWED THE VEHICLE TO THE MECHANIC AND THE MECHANIC FOUND METAL FLAKES IN THE OIL THE ENGINE WAS BLOWN.

HAD TO REPLACE WATER PUMP AT 58,000 MILES. CAR IS SPEWING EXHAUST, AND ACCELERATION AND STEERING ARE NOT FUNCTIONING PROPERLY, LIKELY DUE TO UJOINT AND/OR WORN CONTROL ARM, WHICH I NOTICED WERE RECALLED FOR OTHER MODELS, BUT LISTED AS A RECALL FOR MY CAR/VIN. NEED TO RESEAL CRANKCASE JOINTING SURFACES. CAR HAS 8 RECALLS LISTED ON KBB, BUT BMW ONLY HAS RECORD OF 5 RECALLS. I DO NOT HAVE RECORDS OF REPAIRS THAT WERE DONE ON CAR BEFORE PURCHASE IN NOV. OF 2014. CAR CURRENTLY HAS 69,000 MILES AND IS DRIVING HORRIBLY

Mileage: 69,000

TL* THE CONTACT OWNS A 2012 BMW X5. WHILE DRIVING 35-40 MPH, THE VEHICLE STARTED TO OVERHEAT AND THE OVERHEATED WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND WAITED UNTIL THE VEHICLE COOLED DOWN. THE VEHICLE WAS DRIVEN TO BMW OF ONTARIO (LOCATED AT 1301 AUTO CENTER DR, ONTARIO, CA 91761, (909) 402-3052) WHERE IT WAS DIAGNOSED THAT THE WATER PUMP WAS MALFUNCTIONING AND LEAKING ALL OVER THE CIRCUIT BOARD. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.

Mileage: 114,000

TL* THE CONTACT OWNS A 2012 BMW X5. WHILE DRIVING APPROXIMATELY 45 MPH, THE CHECK ENGINE AND EGR SYSTEM INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BMW OF KANSAS CITY (816-895-6228, LOCATED AT 1200 W 104TH ST, KANSAS CITY, MO 64114) WHERE IT WAS STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

Mileage: 90,000

I HAVE 2012 BMW X5 35D, TRANSMISSION LIGHT CAME ON , BMW DEALER SAID THE EGR COOLER NEEDED TO BE REPLACED. COST $1800 = TOO FIX. BMW DID A RECALL ON THE 2013 TO 2017 MODELS. MY POINT IS WHY WASN'T THE ALL 35D'S INCLUDED? ALL HAVE THE SAME ERG COOLER! BMW AND NHTSA SHOULD REVISE THIS RECALL. DID IT FOR NOS SENSORS. DO THE RIGHT THING, JUST MAKES SENSE.

Mileage: 63,000

ON 2017 OCT 8TH, IN THE MIDDLE OF THE HIGHWAY, MY CAR HAD A RED MESSAGE SAYING THE ENGINE WAS OVERHEATED AND I NEED TO TURN OFF THE CAR IMMEDIATELY. I PULLED OVER TO THE SIDE AND TURNED OFF THE ENGINE TO COOL DOWN FOR AROUND 30 MIN. THERE WERE CARS PASSING BY IN 80 MILES RIGHT BY US. IT WAS TERRIFYING. FELT LIKE A CAR COULD CRASH INTO US ANY MOMENT. I HAD TO GET OFF THE HIGHWAY AND STOP AND TURN OFF THE ENGINE EVERY 5 MIN TO COME BACK HOME. 20 MIN DRIVE ALMOST TOOK ME 2 HOURS. I HAD MY KIDS IN THE CAR WITH NO AC. IT WAS ONLY A MONTH AFTER I PUT THE CAR IN SERVICE AND PAID $3086 FOR MAINTENANCE. I TOOK IT INTO BMW SERVICE AND PAID $2041 TO GET THE WATER PUMP FIXED. BMW SERVICE SAID THAT THEY CANNOT DO ANYTHING UNTIL THE CAR BREAKES DOWN AND HAVE THE MESSAGE ON. WHICH MEANS ALL POTENTIAL BMW COULD HAVE A POSSIBILITY OF BREAKING DOWN IN THE MIDDLE OF THE HIGHWAY. THE REASON I'M FILING THIS IS THAT JUST LAST WEEK I PUT THE CAR INTO SERVICE AND IN THE COURSE OF REASEARCHING I CAME ACROSS THE FACT THAT BMW X5 WATER PUMP WAS RECALLED IN 2018. I CONTACTED BMW AND THEY SAY MY SPECIFIC VIN WAS NOT AFFECTED. BUT IT LOOKS LIKE AS MAJORITY OF THE BMW AND MINI WATER PUMPS WERE RECALLED, THEY HAVE A FUNDAMENTAL ISSUE WITH THE WATER PUMPS. IT IS HARD TO BELIEVE WHEN MY WATER PUMP ACTUALLY BROKE AT 37000 MILEAGE IT'S NOT RELATED A DEFECT AT ALL. ALSO AS ESPECIALLY THEY CANNOT PREVENT THIS ISSUE MY CASE CLEARLY SHOWS HOW DANGEROUS IT IS TO HAVE A WATER PUMP FAILURE IN THE MIDDLE OF THE HIGHWAY. PLS REVIEW MY CASE AND ISSUE A RECALL.

Mileage: 39,000

ON 2018 THE ENGINE'S IDLER PULLEY BOLT FAIL. THE VEHICLE LOSE THE POWER AND DON'T RUN. I HAVE TRIED TO FIX THE PROBLEM WITH BMW AGENCY ON TUCSON ARIZONA, BUT THEY NEVER CAN HELP WITH THIS PROBLEM. THEY ALWAYS SAY THE SAME 'WE CAN'T DO NOTHING ABOUT IT. I'M VERY FUSTRATED BECAUSE THIS IS MY ONLY VEHICLE. FINALLY I VISITED ANOTHER MECHANIC TO FIX MY VEHICLE. I ALREADY SPEND MONEY TO FIX THE PROBLEM, AND YOU COMPANY JUST GIVE ME EXCUSES. I'M VERY UPSET WITH THE SERVICE, VERY BAD SERVICE. SOMETIMES THE PERSONE BY PHONE TELL ME THAT HE WOULD SEE HOW HE CAN HELP ME, AND HE GOING TO CALL ME BACK AND NEVER HAPPENED. THE LAST TIME ONE PERSON OF CUSTOMER SERVICE HER NAME AMALIA PHONE NUMBER +16614322897 TRIED TO HELP ME, BUT INSTEAD HE TOLD ME THAT I OWE YOU 150 DLLS. I'M JUST TRY TO KEEP THE VEHICLE IN GOOD CONDITIONS FOR THE SAFETY OF MY FAMILY. AND SEE IF YOU GOING TO HELP ME TO GET SOME MONEY BACK THAT I ALREADY SPEND OF MY POCKET. THANK YOU !!

Mileage: 128,000

I FIND IT DOWN RIGHT UNCONSCIENABLE THAT BMW IS ALLOWED TO HAVE AN OPEN RECALL THAT MAY CUSE A CRASH UNRESOLVED MONTHS AFTER NOTIFICATION. ON THURSDAY 2/22/19 WHILE ON MY WAY TO AN EVENT WHEN THE OCCURENCE MATERIALIZED. I LOST STEERING AND ENGINE FUNCTION ON A 2 PLUS MILE WINDING COMMERCIAL DRIVEWAY. THROUGH THE GRACE OF GOD I REMAINED CALM AND FORCIBLY AND MIRACULOUSLY VEER AWAY FROM A DITCH. HAD I BEEN ON A HIGHWAY WHICH WAS A REAL POSSIBILITY THAT DAY, A SUDDEN SLOWING DOWN WOULD HAVE BEEN LIFE ENDING. I AM TAKING THE TIME TO MAKE THIS COMPLAINT TO HOPEFULLY PREVENT SOMEONE ELSE THAT MAY NOT HAVE THE SAME OUTCOME AS I DID. I WAS ABLE TO SLOWLY MAKE IT TO THE PARKING LOT WHILE HAVING ROADSIDE ASSISTANCE SUMMONED BY MY SON, WHO I HAD SURRENDIPITOUSLY DIAED BEFORE I HEARD THE "POP" UNDER THE CAR, WHICH I INITIALLY THOUGHT WAS FROM RUNNING OVER A ROCK. ONCE THE VEHICLE WAS AT THE DEALERSHIP, ITHE FOLLOWING DAY RECEIVED A VOICEMAIL RESPONSE TO MY INQUIRY THAT IT WAS DUE TO THE JULY 2017 PULEY RECALL THAT DOES IMPACT STEERING AND MAY LEAD TO A CRASH. SAD. CURRENT REMEDY IS AN OFFER FOR A RENTAL WITH REXPENSES COVERED WITH NO ETA OF THE RECALLED PART REPLACEMENT. I MUST SAY I AM EXTREMELY DISTRUSTFUL AT THIS TIME OF AN ADEQUATE RESOLUTION, TO THE POINT OF A TRADE IN REQUEST. I HAVE ALSO ASKED FOR THE MANAGER TO GET BACK TO ME. THANKS.

Mileage: 95,300

TL* THE CONTACT OWNS A 2012 BMW X5. WHILE DRIVING UNKNOWN SPEEDS, THE VEHICLE'S COMPUTER SYSTEM SHUT DOWN AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTOMASTER BMW (3328 SHELBURNE RD, SHELBURNE, VT 05482, (802) 985-8411) WHERE IT WAS DIAGNOSED THAT THE KNOCK SENSORS, CATALYTIC CONVERTER, AND COMPUTER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 117,000.

Mileage: 117,000

"CHECK ENGINE" LIGHT CAME ON WHILE DRIVING. I OPENED VEHICLE SETTINGS FROM THE MENU TO DETERMINE WHAT THE LIGHT WAS FOR. ALL SYSTEMS INDICATED OK. NEAREST SERVICEMAN CHECKED FOR CODES: CODE 4873, EGR SYSTEM. ONLINE, EGR RECALLS IN US AND EUROPE, HOWEVER MY VEHICLE DOES NOT SHOW UP AS PART OF ANY OF THEM. CALLED BMW AND THEY SAY I AM ON MY OWN. I AM CONCERNED THAT I MAY HAVE THE SAME ISSUE THAT INVOLVES THE EXHAUST GAS RECIRCULATION MODULE WITH AN INTEGRATED COOLER. PER THIS LINK: HTTPS://WWW.AUTOMOTIVE-FLEET.COM/318701/BMW-RECALLS-MODELS-FOR-EGR-DEFECT, I WOULD LIKE SOME RESEARCH DONE TO DETERMINE THE RISK I FACE. I FEEL LIKE THERE IS ENOUGH EVIDENCE OF OTHER MODELS HAVING THIS ISSUE, THAT THERE MAY BE MORE BMWS AT RISK THAT HAVE NOT YET BEEN IDENTIFIED. ANOTHER LINK: HTTPS://WWW.AUTOMOTIVE-FLEET.COM/318701/BMW-RECALLS-MODELS-FOR-EGR-DEFECT

Mileage: 85,000

ON AUGUST 7, 2018, I WAS TRAVELING ON INTERSTATE 95 IN MARYLAND (NORTH OF BALTIMORE) IN ROUTE TO NEW YORK STATE. DURING THE HIGHWAY DRIVE, MY BMW DRASTICALLY REDUCED SPEED TO 10 MILES PER HOUR AND THE CHECK ENGINE LIGHT CAME ON AND STAYED ON. I HAD TO MOVE MY CAR TO A SAFE PLACE TO AVOID BEING HIT BY THE OTHER VEHICLES ON THE HIGHWAY. I COULD NOT CONTINUE TO DRIVE MY CAR. AND, I WAS WORRIED ABOUT MY SAFETY AND WAS AT RISK DUE TO THE BMW CAR ISSUE. I CALLED AAA AND MY CAR WAS TOWED TO PASSPORT BMW IN SUITLAND, MARYLAND FOR REPAIR. ON AUGUST 8TH, PASSPORT EVALUATED MY CAR AND DIAGNOSED THE PROBLEM. I WAS INFORMED BY PASSPORT BMW THAT MY CAR ENGINE PROBLEM WAS DUE TO A FAULTY FUEL IGNITION SYSTEM WHICH HAD TO BE REPLACED. I APPROVED THIS OVER $570 REPAIR TO MY CAR. HOWEVER, WHEN I PICKED UP THE CAR, THE ENGINE LIGHT WAS STILL ON. AGAIN, I WAS CONCERNED SINCE MY CAR WAS REPAIRED BY BMW YET THE PROBLEM HAD NOT BEEN FIXED SINCE THE ENGINE LIGHT WAS STILL ON. I CONTACTED THE SERVICE ADVISOR TO INFORM HIM OF THE PROBLEM. HE APOLOGIZED AND REQUESTED THAT I BRING THE CAR BACK IN TO PASSPORT BMW ON THE NEXT DAY. THE NEXT DAY, I BROUGHT THE CAR IN TO PASSPORT BMW, I WAS INFORMED THAT THE CATALYTIC CONVERTER, AN ESTIMATED $3388 REPAIR, NEEDED TO BE REPLACED. MY CAR HAS BEEN IN FOR BMW SERVICE MAINTENANCE AND RECALL REPAIRS SEVERAL TIME. MY CAR WAS IN FOR MAINTENANCE SEVERAL TIMES AND WAS NOT ACCURATELY DIAGNOSED OR REPAIRED. THERE IS NO INDICATION THAT THE REPAIR DIAGNOSED ON AUGUST 8TH FIXED THE PROBLEM THAT CAUSED MY CAR TO STOP RUNNING ON THE HIGHWAY ON AUGUST 7TH. I PAID FOR THAT REPAIR IN AUGUST AND IT DID NOT FIX THE CHECK ENGINE PROBLEM AND WANT TO BE REIMBURSED FOR THIS EXPENSE. I AM CONCERNED ABOUT THE NUMEROUS REPAIRS TO MY BMW DESPITE THE FACT THAT MY CAR HAS BEEN SERVICED BY THE PASSPORT BMW SERVICE DEPARTMENT.

Mileage: 131,000

TL* THE CONTACT OWNED A 2012 BMW X5. WHILE DRIVING 65 MPH, THE ENGINE MALFUNCTION AND REDUCE SPEED WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO PULL THE VEHICLE OFF THE ROADWAY AND IT CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT FACILITY. A FIRE REPORT WAS FILED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.

Mileage: 89,000

EGR COOLER FAILURE. EGR COOLER DEVELOPED, BOTH AN EXHAUST GAS LEAK AND CONTROL SPRING FAILURE. FAILURE WAS SEEN IN ENGINE CONTROL LIGHT AND LATER DIAGNOSED IN SECOND TRIP TO BMW DEALER. EXHAUST GAS LEAK IN ENGINE COMPARTMENT TO GREASE AIR SYSTEM IS PRIMARY ISSUE.

Mileage: 117,500

RECALL CAMPAIGN NUMBER 18V-336 ENGINE IDLER PULLEY BOLT SNAPPED WHILE DRIVING THROUGH TWISTING ROADS IN THE WET. LOSS OF POWER STEERING AND LOSS OF BATTERY CHARGE FROM THE ALTERNATOR ALSO THE BELT RUNS THE WATER PUMP SO THE ENGINE STARTED TO OVER HEAT BEFORE I COULD GET TO A SAFE PLACE TO PULL OFF THE ROAD.

Mileage: 66,000

TL* THE CONTACT OWNS A 2012 BMW X5. WHILE THE VEHICLE WAS STATIONARY, THE ENGINE IDLER PULLEY BOLT FRACTURED. THE CONTACT STATED THAT THE RED BATTERY MALFUNCTION INDICATOR ILLUMINATED AND THE MESSAGE "CHARGING MALFUNCTION, BATTERY IS NOT RECHARGING" DISPLAYED. THE CONTACT ALSO STATED THAT THERE WAS A SUDDEN LOSS OF POWER STEERING ASSIST. THE CONTACT MANUALLY APPLIED SIGNIFICANT FORCE TO THE STEERING WHEEL AND WAS ABLE TO DRIVE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE PULLEY BOLT FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. FURTHERMORE, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V336000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THERE WAS NO REMEDY FOR THE RECALL. THE CONTACT WAS REFERRED TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 69,500. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 69,500

WHILE DRIVING 65 MPH ON FREEWAY CAR REFUSED TO ACCELERATE FASTER THAN 60 MPH, WARNING THAT ENGINE WAS OVERHEATING AND TO DRIVE MODERATELY WAS DISPLAYED. LOUD BLOWING FROM ENGINE COMPARTMENT IN 10 SECOND INTERVALS. WATER PUMP AND THERMOSTAT NEED TO BE REPLACED, BUT DEALER CLAIMS OUR VEHICLE ISN'T COVERED UNDER ANY OF THE 3 RECENTLY EXPANDED RECALLS AFFECTING OTHER 2012 X5 MODELS. ONLINE RESEARCH INDICATES THAT WATER PUMP FAILURES ARE CHRONIC WITH THIS MODEL AND "SOME" BMW REPAIR CENTERS ARE COVERING THE REPAIR AT 85% AS AN EXTENDED WARRANTY ON THE PART, BECAUSE OF THE INHERENT RISK OF FIRE.

Mileage: 73,000

MY BATTERY WAS WEAK AND THE TIME CAME TO CHANGE IT. I CHANGED THE BATTERY, THE CAR STARTS BEAUTIFULLY. HOWEVER I HAVE A LIGHT SYSTEM AND RESTRAINT SYSTEM MALFUNCTIONS. MY INTERNAL LIGHTS DO NOT WORK, MY INDICATOR LIGHTS DO NOT WORK. I HAVE BEEN TOLD THAT MY FRM NEEDS TO BE REPLACED. AFTER DOING SOME RESEARCH ONLINE I HAVE LEARNED THAT THIS IS A COMMON PROBLEM IN THE X5 SERIES. THE VEHICLE HAS LESS THAN 50,000 MILES ON IT AND I ONLY DRIVE IT ON THE WEEKENDS. THIS IS THE SECOND MAJOR MALFUNCTION THIS YEAR. THE WATER PUMP NEEDED REPLACEMENT IN FEBRUARY. I PURCHASED THIS CERTIFIED POS IN 2016 FROM THE MAMARONECK DEALERSHIP WITH 26000 ON THE VEHICLE. OH I FORGOT TO MENTION LESS THAN 6 MONTHS AFTER PURCHASING THE CASE THERE WAS AN OIL LEAK IN THE ENGINE. I CAN'T WAIT TO FINISH PAYING FOR THIS CAR SO I CAN GO BACK TO THE MORE RELIABLE MERCEDES BENZ THAT I WAS ACCUSTOMED TO.

Mileage: 48,500

TRANSMISSION RANDOMLY GOES INTO PARK WHEN BACK UP OR MOVING FORWARD IN IDLE. CAR HAS ALSO COME OUT OF PARK RANDOMLY, WITH CAR ROLLING SLIGHTLY. SEPARATELY, HAD GASKET HAS LEAK AT 69000 MILES.

Mileage: 69,000

I WAS DRIVING MY BMW X5 AND OUT OF NOWHERE AN "ENGINE MALFUNCTION WARNING LIGHT" CAME UP ACCOMPANIED BY AN ENGINE OVERHEATING, I IMMEDIATELY PULLED OVER AND CALLED A TOW-TRUCK WHO TOOK MY X5 TO THE NEARS BMW DEALER. THE TECHNICIAN STATED IT WAS THE IVM AND THE CHARGE AIR PIPE THAT NEEDED TO BE REPLACED, AFTER SPENDING $1,500 ON THE 2 ITEMS, I DROVE OUT OF THE DEALER AND LESS THAN A MILE DOWN THE ROAD, THE SAME "ENGINE MALFUNCTION AND VEHICLE OVERHEATING LIGHT" CAME BACK UP. CALLED THE DEALER AND ANOTHER TOW-TRUCK PICK UP MY X5, THEN I REQUESTED TO SPEAK WITH THE SHOP MANAGER WHO INFORMED ME THE PROBLEM WITH THE X5 WAS NEVER PERTAINING TO THE IVM OR CHARGE AIR PIPE, AS THEY MISS OVERLOOKED THE DIAGNOSIS WHICH STATED THE DME WAS NOT WORKING. THEY CHANGE THE DME AND ANOTHER $2,000 WAS CHARGED, AFTER IT WAS REPAIR AND I DROVE AWAY, THE SAME ENGINE MALFUNCTION LIGHT AND VEHICLE OVERHEATING LIGHT CAME UP, CALLED THE DEAELR AND THEY TOLD ME THAT AFTER CHANGING THE DME, THE NEW DIAGNOSIS STATED THE WATTER PUMP NEEDED TO BE REPLACED AND THIS WAS THE PART THAT WAS CREATING THE ENGINE MALFUNCTION AND OVERHEATED VEHICLE WARNING TO COME UP. I ENDED UP CHANGING THE WATER PUMP AND OTHER VEHICLE PARTS, THAT DID NOT NEEDED TO BE CHANGED AND NOW A RECALL FOR THE WATER PUMP CAME OUT. ON THE MEANTIME, I SPENT ALMOST $4,000.00 ON REPAIRS WHEN EVERYTHING COULD HAVE BEEN DONE IF THEY WOULD HAVE CONDUCTED THE WATER PUMP RECALL. WHO CAN REIMBURSE ME THE AMOUNT OF MONEY PAID? I SENT THE ORIGINAL DME TO SEE IF IT WAS DAMAGE, AND THEY CAME BACK STATING IT WAS NOT DAMAGE AT ALL, THEREFORE THE PROBLEM WAS THE WATER PUMP AND NOT THE DME, OR IVM OR CHARGE AIR PIPE. PLEASE HELP!!!

Mileage: 91,000

ENGINE MALFUNCTION LIGHT - CAR SUDDENLY LOSES SIGNIFICANT POWER. THIS CONTINUES TO BE AN ONGOING PROBLEM DESPITE WE HAVE SPENT OVER $10.000.00 AND FREQUENT SERVICING OF THE CAR. ON AT LEAST ONE OCASSION THE CAR LOSS TOTAL POWER AND WAS ABLE TO BE DRIVEN. MOST OF THE ENGINE HAS BEEN REBUILT BUT THE PROBLEM CONTINUES.

Mileage: 110,000

TL* THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V336000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BMW OF PEORIA (1720 W PIONEER PKWY, PEORIA, IL 61615, (309) 692-4840) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 BMW X5. THE CONTACT WAS ALERTED TO AN ABNORMAL NOISE COMING FROM THE VEHICLE WHILE IT WAS PARKED AT HER HOME. UPON INSPECTION, THE CONTACT'S HUSBAND NOTICED THAT THE VEHICLE WAS FILLED WITH SMOKE. TEN MINUTES LATER, THE VEHICLE WAS ENGULFED IN FLAMES. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FLAMES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT TOWED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.

Mileage: 72,000

IDLER PULLEY BOLT RECALL WHILE DRIVING ON THE HIGHWAY THE IDLER PULLEY BOLT SNAPPED WITH A LOUD NOISE. "ELECTRICAL FAILURE AND BATTERY NOT CHARGING" NOTICE CAME UP. SIMULTANEOUSLY POWER STEERING WAS LOST MAKING VERY DIFFICULT TO TURN THE VEHICLE ON THE HIGHWAY. FEW MOMENTS LATER CAUTION CAME UP TO "DRIVE MODERATELY ENGINE HOT". SOME MILES DOWN THE ROAD NOTICE CAME UP "ENGINE TOO HOT DRIVE MODERATELY". IT WAS NIGHT TIME ON A LONG WEEKEND AND MY DESTINATION WAS THIRTY MILES AWAY SO I PIED AT THE GAS STATION AND GOT THE CAR TOWED HOME. PROBLEM WAS NOTIFIED BY THE GARAGE MECHANIC. I DID CALL BMW COMPANY WHO REFUSED THAT THERE WAS ANY RECALL. THIS ISSUE HAD PUT MY FAMILY AND ME AT A GREAT DANGER BECAUSE THE CAR NEEDED MIGHTY STRENGTH TO STEER AND THE TIGHT TURNS WERE IMPOSSIBLE.

Mileage: 95,000

2012 BMW X5. CONSUMER WRITES IN REGARDS TO ENGINE MALFUNCTION. *LD THE CONSUMER STATED THE VEHICLE WAS REPAIRED, BUT THE ENGINE LIGHT REMAINED ILLUMINATED. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT OFFER ANY ASSISTANCE. *JS

THIS PAST WINTER THE CHECK ENGINE LIGHT IN MY 2012 BMW X5 DIESEL (X35D) CAME ON. CHECKING THE CODE (4BCC) REVEALED THAT FILL SENSOR FOR THE PASSIVE DIESEL EXHAUST FLUID (DEF) TANK IS MALFUNCTIONING. I HAD LETTERS FROM BMW STATING THAT BMW HAD EXTENDED THE WARRANTY ON THE ACTIVE DEF TANK AND NOS SENSORS TO 10 YEARS AND 120K MILES BUT NOT ON THE PASSIVE DEF TANK. CHECKING VARIOUS BMW FORUMS I FOUND THAT IT IS A VERY COMMON FAILURE. MANY PEOPLE ARE REPORTING THIS AND SO MUCH SO THAT THERE IS A CANADIAN COMPANY (XEMODEX) THAT IS MAKING BETTER VERSION OF THESE PARTS AND PROVIDING MUCH LONGER REPAIR WARRANTY THAN BMW PROVIDES. ONE OF THE MEMBERS IN THE COMMUNITY ACTUALLY DID A THOROUGH ANALYSIS WITH SCOPE (HTTPS://WWW.YOUTUBE.COM/WATCH?V=XFAL06PD_PG) AND IT SHOWED THAT THE FILL SENSORS USED IN THE ACTIVE TANK IS A THREE LEVELS READER AND IN THE PASSIVE TANK IS A TWO LEVELS READER AND THE ONES THAT GO BAD IS USUALLY THE HIGHEST LEVEL FILL MARKER WHICH BECOMES DRY EARLY ON IN THE USAGE CYCLE. IT APPEARS THAT THERE IS A SYSTEMATIC ISSUE HERE WHERE THE DEF HEATER AND LEVEL SENSOR ARE ALL HOUSED TOGETHER AND DURING WINTER TIME WHEN THE DEF HEATER COMES ON IT CAUSES THE UNSUBMERGED PART OF THE FILL SENSOR TO GO BAD. THE OTHER ISSUE IS THAT CURRENTLY MY PASSIVE DEF TANK IS FILLED WITH DEF BUT BECAUSE OF THE FILL SENSOR MALFUNCTION IT IS NOT ALLOWING FLOW OF DEF FROM PASSIVE TANK TO ACTIVE TANK LIMITING MY RANGE OF TRAVEL BEFORE THE SYSTEM WOULD NOT ALLOW THE VEHICLE TO START DUE TO ACTIVE TANK BEING EMPTY. AND THIRDLY, NOT SURE WHY A PASSIVE TANK WAS INTRODUCED WHEN MAKING THE ACTIVE ONE SLIGHTLY BIGGER WOULD ACCOMPLISH THE SAME THING AND AVOID USE OF TWICE AS MANY OF THESE FAULTY PARTS AND DESIGN. BOTH THE ACTIVE TANK AND THE PASSIVE TANK USE THE SAME FILL SENSOR AND HEATER COMPONENTS BUT THE WARRANTY WAS EXTENDED ONLY ON THE ACTIVE THANK AND NOT ON THE PASSIVE TANK.

Mileage: 84,000

2012 BMW X5. CONSUMER WRITES IN REGARDS TO VARIOUS SAFETY RECALL NOTICES RECEIVED FOR VEHICLE. *LD THE CONSUMER STATED THE ENGINE MALFUNCTIONED AND REQUIRED A SOFTWARE UPDATE. THE VEHICLE'S AIR SPRINGS NEEDED TO BE REPLACED. THE COOLANT TANK CRACKED CAUSING COOLANT TO LEAK FROM THE VEHICLE. THE OIL GASKET WAS LEAKING AND NEEDED TO REPLACED. *JS

RECALL# 12V550000 BMW (800)5257417;REFUSE TO FIX PROBLEM

Mileage: 5

I'M WRITING TO YOU REGARDING MY 2012 BMW X5M. ON OCTOBER 8, 2017 I WAS DRIVING MY CAR AND SUDDENLY THE CHECK ENGINE LIGHT CAME UP AND ALMOST IMMEDIATELY THE CAR LOST POWER AND A VERY LOUD BANGING NOISE START COMING UP FROM THE FRONT OF THE CAR. I WAS IN THE MIDDLE OF A BUSY INTERSECTION WHEN THIS HAPPENED AND THE CAR COULD BARELY MOVE. I PULLED OVER AS SOON AS I WAS OUT OF THE INTERSECTION AND GOT THE CAR TOWED TO THE NEAREST BMW AUTHORIZE DEALER - BMW OF SILVER SPRING, MD (3211 AUTOMOBILE BLVD, SILVER SPRING, MD 20904). AFTER A FEW CONVERSATIONS WITH THE DEALER I WAS TOLD THAT I HAVE TO REPLACE THE ENTIRE ENGINE AND THAT THERE WILL BE NO EFFORT MADE TO DETERMINE THE REASON FOR THE ENGINE FAILURE. THE CAR IS A WELL MAINTAINED VEHICLE AND I HAVE RECORDS FOR ALL THE MAINTENANCE WORK DONE. THAT INCLUDES OIL CHANGES DONE EVERY 5,000- 7,000 MILES. I TOLD THE DEALER THAT I SUSPECT THE ISSUE COULD BE A FAULTY FUEL INJECTOR. THE SYMPTOMS I SHARED WITH THE BMW DEALER WERE ROUGH STARTS, ROUGH IDLE AND FUEL SMELL WERE PRESENT ESPECIALLY THE DAY WE TOWED THE CAR IN. THE DEALER REFUSED TO ACCEPT ANY OF THE SHARED INFORMATION AND DENIED MY REQUEST FOR THE FUEL INJECTORS TO BE CHECKED ALTHOUGH THEY ARE UNDER EXTENDED WARRANTY. AS A RESULT, I WAS GIVEN NO CHOICE BUT PAY THE COST OF THE ENTIRE ENGINE REPLACEMENT. THE DEALER REFUSED TO GIVE ME THE OLD ENGINE BACK BECAUSE I WANTED IT INSPECTED TO CHECK WHETHER A FAULTY INJECTOR WAS THE REASON FOR THE ENGINE FAILURE.

Mileage: 76,000

TL* THE CONTACT OWNS A 2012 BMW X5. WHILE DRIVING APPROXIMATELY 30 MPH, THE CHECK ENGINE WARNING AND LOW POWER MODE INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO WALSER BMW AUTO CAMPUS OF WICHITA (11000 E 13TH ST N, WICHITA, KS 67206, PHONE: (316) 221-3841) WHERE IT WAS DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE CHECK ENGINE AND LOW POWER MODE INDICATORS ILLUMINATED AGAIN. THE VEHICLE WAS TAKEN BACK TO WALSER BMW WHERE IT WAS DIAGNOSED THAT THE VANOS SOLENOID FAILED, THERE WERE METAL SHAVINGS IN THE OIL, AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 75,140. *TT CONSUMER STATED BMW CUSTOMER CARE PACKAGE B001314 WAS COMPLETED BY BMW BEFORE CONSUMER PURCHASED THE VEHICLE. AT APPROX. 36,000 MILES. FROM CONSUMER'S FIRST BMW SERVICE, THE BMW SERVICE MANAGER TOLD THE CONSUMER HE WOULD HAVE CONTINUOUS PROBLEM AS THE N63 ENGINE WAS NOTORIOUS FOR TROUBLE. UPDATED 9/4/18*JB

Mileage: 75,140

WHILE OUT OF TOWN, VEHICLE IN MOTION ON ROAD, HEAR A CLUNK IN THE ENGINE BAY AND MANY WARNING LIGHTS GO OFF. GO TO PULL OVER AND STEERING IS VERY DIFFICULT TO OPERATE. MANAGE TO PULL OUT OF TRAFFIC SAFELY. THE REDUCED MOBILITY OF VEHICLE DUE TO LOSS OF POWER STEERING COULD HAVE EASILY CAUSED A LIFE THREATENING SITUATION. CALL TOW TRUCK. GARAGE STATES LOSS OF POWER STEERING IS DUE TO LOSS OF SERPENTINE BELT DUE TO BROKEN IDLER PULLEY BOLT, EVEN THOUGH A RECALL FOR THIS PART EXISTS AND HAS BEEN PERFORMED. RECALL 12V5500000 ENGINE IDLER PULLEY MAY BREAK, WAS PERFORMED IN 2013. THIS SAME RECALL SHOULD APPLY BUT BMW SERVICE STATES THEY WILL NOT SERVICE AGAIN AS IT HAS ALREADY BEEN COMPLETED. PARTS ARE ON BACK ORDER, TAKES OVER A WEEK FOR BOLT TO ARRIVE. MANY DOCUMENTED CASES OF ORIGINAL RECALL REPAIR FAILING A SECOND TIME IN AS LITTLE AS 5 MONTHS TO AS MANY AS 3.5 YEARS AFTER INITIAL RECALL SERVICE. BMW REFUSES REIMBURSEMENT FOR THE COST OF REPAIR, $1153.00. A NEW RECALL SHOULD BE ISSUED.

Mileage: 79,300

TL* THE CONTACT OWNS A 2012 BMW X5. THE CONTACT STATED THAT THE STEERING WHEEL BOLT FRACTURED AND THE STEERING WHEEL HAD TO BE TURNED WITH FORCE. THE CONTACT DROVE HOME AND DISCOVERED THAT THE STEERING WHEEL BOLT WAS FRACTURED. THE VEHICLE WAS TOWED TO BMW OF WEST HOUSTON (20822 KATY FREEWAY, KATY, TX 77449, PHONE (855) 627-3055) WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL ENGINE PULLEY BOLT FAILED. THE MANUFACTURER STATED THAT NHTSA CAMPAIGN NUMBER: 12V550000 (STEERING, ENGINE AND ENGINE COOLING) WAS PERFORMED ON THE VEHICLE, BUT DID NOT CORRECT THE FAILURE AND THE STEERING WHEEL ENGINE PULLEY BOLT FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 114,000.

Mileage: 114,000

I WAS DRIVING ON THE HIGHWAY WITH A POSTED SPEED LIMIT OF 70 MPH WITH MY FAMILY ON A ROAD TRIP. THE CHECK ENGINE LIGHT CAME ON AND SAID ENGINE IS OVERHEATTED AND POWER IS REDUCED. WHEN I TRIED TO PRESS DOWN ON THE GAS, THE CAR WOULD NOT GO FASTER. TRAFFIC WAS A BIT HEAVY AND I WAS GOING 70 MPH WITH TRAFFIC BEHIND ME. IT WAS NERVE WRECKING TO SLOW DOWN (BECAUSE THE CAR ISN'T PRODUCING ANY POWER BECAUSE THE ENGINE IS OVERHEATTED) DUE TO PHYSICS AND NEEDING TO PULL OVER TO THE SIDE OF A BUSY HIGHWAY. WHEN I TOOK THE CAR TO THE MECHANIC, THEY TOLD ME THE WATER PUMP HAS FAILED. MY CAR ONLY HAS 55K MILES ON IT.

Mileage: 55,000

LAST SATURDAY 11/11/2017, WE AS A FAMILY (ME, MY WIFE AND MY 6 YEAR OLD CHILD), STARTED TO GO ON A 3 HOUR DRIVE FROM OUR HOME TO TELIMENA STATE PARK TO WATCH FOR THE FALL FOLIAGE COLORS THROUGH THE BEAUTIFUL TELIMENA NATIONAL SCENIC BYWAY IN ARKANSAS. IT IS PART OF A HUGE OUACHITA NATIONAL FOREST. LITTLE DID WE KNOW THAT WE ARE FIRST TIMERS AND WE DID NOT ANTICIPATE OUR T-MOBILE CELL PHONE SIGNALS WILL QUIT ON US. EVERYTHING WAS GOING GOOD UNTIL A POINT WHERE MY ENGINE ALMOST QUIT ON ME WITH A WARNING MESSAGE "ENGINE IS NOW WORKING AT A REDUCED SPEED AND ADVISED TO SEE NEAREST BMW DEALER", WE WERE ON A SPEED OF ABOUT 60MPH AND THE CAR DOES NOT ACCELERATE ALL OF A SUDDEN, IT WAS EXTREMELY EXTREMELY SCARY AND TERRIFYING. WITH ALL THE TRAFFIC, WE BARELY MANAGED TO DIVERT A POTENTIAL ACCIDENT AND PULLED OVER TO THE SIDE AND SHUT DOWN THE CAR. WE MANAGED TO SURVIVE THE SUDDEN ENGINE QUITTING ON US ON A SPEEDY ROAD. THIS IS EXTREMELY LIFE THREATENING. WE DID NOT HAVE OUR CELL PHONE SIGNAL AND WE WERE STRANDED FOR SOME HELP FOR ABOUT 4 HOURS. WE DID NOT WANT TO TAKE CHANCES DRIVING THIS CAR AND DO ANOTHER LIFE THREATENING EXPERIENCE. WE MANAGED TO GET SOME HELP AND GET OUT OF THERE. NEXT DAY WITH SOME HELP, I MANAGED TO DRIVE THE CAR SLOWLY BY MYSELF AND A FRIEND FOLLOWING ME. WE MADE IT TO THE DEALERSHIP IN BMW PLANO. RECENTLY I HAD A RECALL WORK DONE WITH BMW PLANO ON 10/30-11/1 FOR 3 ITEMS. FRONT AIRBAG, FRONT DRIVESHAFT, MASS AIRFLOW SENSOR. YESTERDAY THEY RETURNED THE CAR MENTIONING THAT THE ISSUE IS POSSIBLY RELATED TO OTHER UNRELATED ITEMS. (1) CHARGE PIPE NEAR THROTTLE BODY IS CRACKED / TORN / LEAKED.. CHARGE PIPE CODES SEEN DURING SMOKE TESTING I BOUGHT THIS CAR ON 30TH DEC 2016 WHEN THE MILEAGE ON THE CAR WAS AROUND 48000 MILES AND IT WAS WORKING FINE UP UNTIL THIS LIFE THREATENING AND TERRIFYING SITUATION NOW AT CURRENT MILEAGE OF 57000 MILES.

Mileage: 57,200

2012 BMW X5 XDRIVE50I PURCHASED 10-25-2014 AS CERTIFIED PRE-OWNED FROM BMW OF AUSTIN WITH 54,554 MILES AND EXTENDED WARRANTY TO 8-1-17 OR 100,000 MILES. ALL SERVICE WORK AND MAINTENANCE PERTAINING TO ENGINE DONE AT BMW OF AUSTIN ON TIME AS SCHEDULED. NUMEROUS RECALL WORK PERFORMED UNDER WARRANTY. NUMEROUS ISSUES WITH ENGINE HESITATION DURING ACCELERATION REPORTED TO DEALER, INVESTIGATED BY DEALER, AND SUPPOSEDLY "FIXED" BY DEALER. PROBLEMS WITH ENGINE HESITATION AT ACCELERATION PERSISTED. PROBLEM REPORTED TWICE TO DEALER THE LAST MONTH OF ELIGIBLE WARRANTY ALONE ALONG WITH STATEMENT THAT ENGINE WAS BURNING THROUGH AN EXCESSIVE ABOUT OF BMW SUPPLIED SYNTHETIC OIL (ON 7/5/17 AND AGAIN ON 7/21/17). ENGINE FINALLY SEIZED ENTIRELY ON 10/25/17 AT 89,000 MILES WHILE DRIVING AT 50 MPH AND WAS TOWED TO BMW OF AUSTIN. SERVICE REP STATED THEY COULD NOT GET THE ENGINE STARTED AND REQUESTED APPROVAL TO CRACK OPEN THE ENGINE COMPARTMENT TO INVESTIGATE. THE WORK WAS APPROVED AND HE SAID THERE WAS "UNUSUAL AND SEVERAL SCORING ON THE NUMBER 6 CYLINDER THAT WOULD REQUIRE REPLACING THE ENGINE." THIS TYPE OF CATASTROPHIC ENGINE FAILURE IS NOT USUAL FOR A WELL MAINTAINED ENGINE. THE NUMEROUS RECALLS ON THIS VEHICLE ARE SUSPECT IN THE EARLY ENGINE FAILURE. THE KNOWN DEFECTS IN MATERIAL PARTS ASSOCIATED WITH THE FRONT DRIVE SHAFT BEING THE MOST SUSPECT. TO DATE, BMW USA IS ONLY WILLING TO OFFER $5000 TOWARDS REPAIR OR TRADE IN (NOW ONLY WORTH $2500 DUE TO NON-FUNCTIONING ENGINE). I STRONGLY BELIEVE THIS ISSUE SHOULD BE HANDLED UNDER THE 10 YEAR/120000 MILE EXTENDED WARRANTY PROVIDED BY BMW FOR REPAIRS RELATED TO THE AFOREMENTIONED RECALLS. THEY DISAGREE.

Mileage: 89,000

TL* THE CONTACT OWNS A 2012 BMW X5. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING REVERSED, THE STEERING WHEEL SEIZED AND DIFFICULT TO MANEUVER. THE VEHICLE WAS TOWED TO FAULKNER BMW LOCATED AT: 1530 MANHEIM PIKE, LANCASTER, PA 17601, (717) 569-4269, TO BE DIAGNOSED. THE CONTACT STATED THAT THE IDLER PULLEY BOLT FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V550000 (STEERING, ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

Mileage: 140,000

POWER STEERING TENSIONER BOLT BROKE CAUSING BELT TO COME OFF AND POWER STEERING TO FAIL. NOTE: THIS WAS A PART ALREADY REPLACED ON RECALL 25000 MILES PREVIOUSLY. VEHICLE WAS IN MOTION.

Mileage: 40,000

THE EGR COOLER FOR COOLING THE EXHAUST IS DEFECTIVE. THIS IS COVERED UNDER EMISSIONS WARRANTY IN THE STATE OF CALIFORNIA, BUT NOT IN IL.

Mileage: 80,000

TL* THE CONTACT OWNS A 2012 BMW X5. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED, AS ALL POWER WAS LOST. THE CONTACT STATED WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL MINUTES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH BOLTS TO THE VARIABLE CAMSHAFT TIMING ADJUSTMENT (VANOS) UNIT HOUSING BECOME LOOSE OR FRACTURED. THE VEHICLE WAS NOT REPAIRED BY THE INDEPENDENT MECHANIC BUT WAS TOWED TO BMW OF SANTA MARIA DEALER LOCATED AT 2150 S COLLEGE DR, SANTA MARIA, CA 93455 (805) 614-0306 TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V176000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS APPROXIMATELY 84,000.

Mileage: 84,000

TL* THE CONTACT OWNS A 2012 BMW X5. UPON STARTING THE VEHICLE AND WHILE DRIVING, THE LOW COOLANT LEVEL WARNING INDICATOR ILLUMINATED. THE CONTACT ADDED COOLANT TO THE VEHICLE, BUT THE WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO GLOBAL IMPORTS BMW (500 INTERSTATE N PKWY, ATLANTA, GA 303369 (800) 294-1853) WHERE IT WAS DIAGNOSED THAT THE OIL FILTER HOUSING GASKET NEEDED REPLACEMENT AND THE COOLANT WAS CONTAMINATED DUE TO FRACTURED COOLANT AND OIL LINES. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE OF THE FAILURE AND STATED THAT THE WARRANTY WAS EXPIRED. NO FURTHER ASSISTANCE COULD BE OFFERED. THE CONTACT SPOKE WITH THE MANUFACTURER AND THE DEALER AND A REDUCED REPAIR PRICE WAS AGREED UPON. THE CONTACT ALSO SPOKE WITH SEVERAL UNKNOWN BMW DEALERS WHO INFORMED HIM THAT MANY OTHER VEHICLE OWNERS HAD THE SAME FAILURE AND IT WAS A DESIGN FLAW IN THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 59,800.

Mileage: 59,800

TL* THE CONTACT OWNS A 2012 BMW X5. WHILE DRIVING 20 MPH, THE VEHICLE FAILED TO ACCELERATE AND THE CHECK ENGINE INDICATOR ILLUMINATED. IN ADDITION, A MESSAGE DISPLAYED INDICATING THAT THE VEHICLE EXPERIENCED AN ENGINE FAILURE. THE VEHICLE WAS TAKEN TO VALENCIA BMW (23435 VALENCIA BLVD, VALENCIA, CA 91355) WHERE THE DEALER PROVIDED AN UNKNOWN DIAGNOSIS AND UNKNOWN REPAIRS. THE FAILURE RECURRED AND THE VEHICLE FAILED TO ACCELERATE AGAIN. THE VEHICLE WAS TAKEN BACK TO VALENCIA BMW WHERE THE DEALER AGAIN PROVIDED AN UNKNOWN DIAGNOSIS AND UNKNOWN REPAIRS. THE FAILURE RECURRED TWO MORE TIMES, AND THE VEHICLE WAS TAKEN BACK TO VALENCIA BMW AND GIVEN AN UNKNOWN DIAGNOSIS AND UNKNOWN REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THEY WOULD TRY TO REPAIR THE VEHICLE, BUT THAT IT WOULD TAKE TIME TO REVIEW THE CASE; HOWEVER, A CASE MANAGER WOULD BE IN TOUCH. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.

Mileage: 29,000

SCR CATALYTIC CONVERTER FAILURE AND NOX SENSOR FAILURE IN DIESEL EXHAUST SYSTEM ON A 54,1XX MILE VEHICLE -- MUCH TOO EARLY FOR THESE SYSTEMS TO FAIL . THE SYSTEM ALERTED ME OF A "EXHAUST FLUID INCORRECT" CEL WITH A 200 MIL COUNT DOWN TIMER. THIS COUNT DOWN TIME RENDERS THE VEHICLE IMMOBILE IF YOU DO NOT BRING IT INTO THE BMW DEALER WITHIN THIS MILEAGE. THIS COUNT DOWN TIMER COULD HAVE LEFT ME LITERALLY STRANDED IN THE MIDDLE OF NO WHERE IF I WERE TO TAKE THIS VEHICLE ON ANY ROAD TRIP OR EXTENDED TRAVEL. I BELIEVE IT IS ABSOLUTELY CRIMINAL THAT BMW CAN DISABLE YOUR VEHICLE ON AN EMISSION RELATED ISSUE POTENTIALLY LEAVING YOU STRANDED. YES, I WOULD HAVE (AND HAVE) BROUGHT THE VEHICLE IN FOR REPAIR -- IMMOBILIZING THE VEHICLE IS ABSOLUTELY RIDICULOUS AND SHOULD NOT BE ALLOWED AND IS VERY UNSAFE AND COULD HAVE CAUSED ME AND MY FAMILY HARM. I HAVE A 2 YEAR OLD AND A 3 MONTH OLD THAT COULD HAVE BEEN LEFT STRANDED. I'M AFRAID TO DRIVE THIS VEHICLE WITH MY FAMILY NOW.

Mileage: 54,100

THE EGR COOLER WAS DISCOVERED TO BE LEAKING HARMFUL EXHAUST UNDERNEATH THE VEHICLE. THIS HARMFUL EXHAUST COULD EVENTUALLY BE BREATHED IN WHILE THE ENGINE IS RUNNING AND THE VEHICLE REMAINS PARKED TO RUN THE AIR CONDITIONER. BASED ON THE MILEAGE OF MY VEHICLE WHICH IS AT 75,000 MILES, THE PART IS NOT COVERED UNDER THE EMISSIONS WARRANTY. THE ODD PART HERE IS THAT MY VEHICLE RECEIVED A FULL INSPECTION AT 60,000 MILES AND THERE WAS NO SIGN OF ANY EXHAUST LEAK AT THIS TIME. ALL THAT THE VEHICLE IS USED FOR IS TO GET GROCERIES AND BRING THE KIDS BACK AND FORTH TO SCHOOL. RIGHT NOW I AM IN A BAD POSITION WHERE THE COST TO REPLACE THE EGR COOLER IS NEARLY $2,000. IF AN INSPECTION WAS PERFORMED JUST PRIOR TO 70,000 MILES THEN THIS PART WOULD HAVE BEEN COVERED UNDER THE EMISSIONS WARRANTY BECAUSE I LIVE IN CALIFORNIA.

Mileage: 75,138

TL* THE CONTACT OWNS A 2012 BMW X5. WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE SEIZED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

Mileage: 88,000

ONE WEEK AGO, COOLING FAN MADE HIGH SPEED NOISE. IT KEPT WENT ON AND OFF. ONE WEEK LATER, "ENGINE HOT" SIGN TURNED ON WHILE I'M DRIVING ON HIGHWAY. I TURNED OFF THE ENGINE AND TURNED ON 20 MINUTES LATER. AFTER I TURNED ON, ENGINE OIL LEVEL SHOWS UP EMPTY, 0. WE CHANGED ENGINE OIL WHEN 45,000 MILES AND CURRENT IS 50,000 MILES.

Mileage: 50,000

VEHICLE MILEAGE 56,341MI. VEHICLE ENGINE WOULD CRANK BUT NOT START AFTER COMING OUT OF BUSINESS WHILE RUNNING ERRANDS. DASH WARNING MESSAGE "ENGINE MALFUNCTION" WAS PRESENT. CODES READ VIA GENERIC OBD2 DEVICE WERE P10E4, P10F5,P10E5,B2AAA. THESE CODES ARE RELATED TO THE VALVETRONIC SYSTEM IN THE ENGINE. CHECKED RELATED FUSES AND NO PROBLEM. HAD TO GET VEHICLE TOWED TO DEALER. DEALER DIAGNOSED THAT THE VALVETRONIC SYSTEM ERROR. VEHICLE WAS FIRST REPROGRAMMED AND ISSUE REMAINED. VALVETRONIC SYSTEM WAS REPLACED DUE TO DTCS THAT LED THEM TO BELIEVE ECCENTRIC SHAFT WAS STUCK. TALKING WITH THE TECHNICIAN THE ECCENTRIC SHAFT WAS NOT STUCK AND HE ASSUMED THE ACTUATOR\ MOTOR HAD FAILED. PER BMW INSTRUCTIONS THE ENTIRE SYSTEM WAS REPLACED THOUGH. TECHNICIAN STATED THAT HE HAS DONE MANY REPLACEMENTS OF VALVETRONIC SYSTEMS AND THE PARTS WERE ALREADY IN STOCK WHICH RAISED A FLAG TO ME. THE ENGINE WAS REASSEMBLED AND THE ENGINE WOULD STILL NOT START. THERE WERE FAULTS LEFT IN THE ENGINE CONTROL UNIT. APPARENTLY THE ENGINE CONTROL UNIT WAS DAMAGED BY ACTUATOR\ MOTOR THAT WAS DRAWING HIGH CURRENT.(CONFIRMED BY BMW SERVICE ENGINEER) ENGINE CONTROL UNIT WAS REPLACED AND REPROGRAMMED AND ENGINE IS NOW REPORTED TO BE IN OPERATIONAL CONDITION. BMW AND DEALER HAS DISCOUNTED THE SERVICE AND PROVIDED A LOANER VEHICLE BUT BASED ON INFORMATION FROM THE TECHNICIAN THIS ENTIRE REPAIR COULD POSSIBLY BE A RECALLABLE ITEM AS IT CAN LEAVE THE END USER STRANDED AND WITH A HEALTHY REPAIR BILL WITH A VEHICLE THAT IS NOT TOO FAR OUT OF WARRANTY. REPAIR BILL HAS BEEN UPLOADED.

Mileage: 56,000

TL* THE CONTACT OWNS A 2012 BMW X5. WHILE DRIVING 50 MPH, THE ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE BECAUSE IT STALLED ABRUPTLY WHILE IN TRAFFIC. ACCORDING TO THE CONTACT, THE VEHICLE WAS DIAGNOSED THIRTEEN TIMES FOR ENGINE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INSISTED THAT THE CONTACT BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 16,000. ..UPDATED 10/18/16 *BF *TR

Mileage: 16,000

TL* THE CONTACT OWNS A 2012 BMW X5. THE CONTACT STATED THAT THE CHECK ENGINE, BRAKE LIGHT, AND TIRE PRESSURE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE OIL PAN GASKET AND POWER STEERING PUMP HAD LEAKED AND NEEDED TO BE REPLACED. THE CONTACT HAD THE SOFTWARE UPDATED; HOWEVER, THE POWER STEERING PUMP AND OIL PAN GASKET WERE NOT REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT PROVIDED.

AT 50,000 MILES WATER PUMP MALFUNCTION. COST TO REPAIR A PRODUCT WITH LESS LIFESPAN THAN A SET OF TIRES, $1400. NO RECALL LISTED, DELEAR SAID THAT THIS IS A NORMAL OCCURRENCE WITH THIS MODEL.

Mileage: 50,000

ENGINE MALFUNCTION, REDUCED POWER, ERROR MESAGE THIS MORNING. JUST HAD TO HAVE EGR REPLACED 5 DAYS AGO (@52,000 MILES) AT THE TUNE OF $1005.00....NOW MY CAR WILL ONLY GO 35 MPH. CAR STARTED MAKING A "WHISTLING SOUND" ON 11/07 DURING ACCELERATION....THEN TODAY, IT STARTED "RATTLING" THEM ENGINE MALFUNCTION MESSAGE CAME ON AND POWER WENT AWAY!

ENGINE BULKHEAD COVERS ARE BROKEN DUE TO EXTREME HEAT. PER TSB SIB-51-34-11 BY BMW, THIS CAN CAUSE CORROSION INSIDE THE ENGINE. BMW SHOULD COVER THIS REPAIR FREE OF CHARGE.

Mileage: 38,000

TL* THE CONTACT OWNS A 2012 BMW X5. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE ENGINE MALFUNCTION LIGHT ILLUMINATED AND THE WARNING MESSAGE ENGINE MALFUNCTION REDUCED ENGINE POWER DISPLAYED ON THE INSTRUMENT PANEL AND THE ENGINE POWERED DOWN. THE VEHICLE WAS MERGED OFF THE FREEWAY AND DRIVEN TO THE CONTACT'S RESIDENCE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 900.

Mileage: 900

I WAS DRIVING 50 MPH HOUR AND ENGINE HALTED. THE ENGINE LIGHT CAME ON AND QUICKLY LOST POWER. THE VEHICLE WOULD THEN ONLY GO 40 MPH AND HAD VERY LITTLE POWER. *TR

Mileage: 48,800

DURING NORMAL OPERATION OF VEHICLE AT 70 MPH VEHICLE ABRUPTLY SLOWS DOWN BELOW 45 MPH, IN THE DASH " ENGINE MALFUNCTION, ENGINE OPERATING AT REDUCED OUTPUT. POSSIBLE TO CONTINUE. DRIVE WITH CAUTION. HAVE THE SYSTEM CHECKED BY THE NEAREST BMW CENTER" WARNING COMES ON THE DISPLAY. UNSAFE TO DRIVE CAR ON HIGHWAY BECAUSE AT ANYTIME CAR CAN SLOW DOWN ON ITS OWN. *TR

Mileage: 12,000

I WISH THIS COMPLAINT TO BE MADE PUBLIC. THIS VEHICLE HAS HAD VALVETRONIC MOTOR COMPONENTS REPLACED THREE TIMES, 5/2012, 10/2013 AND 1/2015. IN THE FIRST 34 MONTHS OF OWNERSHIP, IT SPENT ABOUT 60+ DAYS IN SERVICE UNDER WARRANTY. THE VEHICLE NOW HAS LESS THAN 29500 MILES ON IT. I REQUESTED THAT BMW TAKE THIS CAR BACK AS AN EARLY LEASE RETURN, AND ALLOW ME TO SKIP THE LAST TWO MONTHS OF LEASE PAYMENTS. BMW DENIED MY REQUEST. THE MOST RECENT INCIDENT HAPPENED ON 12/23/2014. WHILE DRIVING 65MPH IN THE DARK, POURING DOWN RAIN OF RUSH HOUR MORNING COMMUTE, THE CHECK ENGINE LIGHT CAME ON, AND SAID "MAY BE OPERATING UNDER REDUCED POWER." THE CAR QUICKLY LOST POWER, AND COULD ONLY DO 25 MPH AS I TRIED TO SAFELY NAVIGATE MYSELF OFF OF THE HIGHWAY AS I RAPIDLY DECELERATED. ON THE SERVICE TICKET I WAS GIVEN AT THE DEALERSHIP ON 1/20/2015 WHEN THE REPAIR WAS COMPLETED, IT SAYS: "FAULTY VVT MOTOR AND ECCENTRIC SHAFT MECHANICAL TOLERANCES. FOLLOWED AND COMPLETED SIB 12 14 10. REPLACED ECCENTRIC SHAFT WITH ECCENTRIC SHAFT MOTOR. CLEARED FAULTS AND COMPLETED. DURING REPAIR CRANK CASE VENT PIPE CAME APART DUE TO BRITTLE MATERIAL. ALSO WHEN REFITTING UPPER RIGHT MICRO FILTER/ENGINE COWL TRIMMING CAME APART DUE TO BRITTLE MATERIAL." UNFORTUNATELY, THIS CAR IS A LEASE, AND I AM CONCERNED THAT BMW WILL SELL THIS CAR TO SOMEONE ELSE. IT IS A SAFETY HAZARD. I HAVE REFUSED TO DRIVE THIS VEHICLE OFF THE DEALER'S LOT, AND HAVE LEFT IT PARKED THERE SO I MAY START THE LEASE RETURN ASAP. I HAVE A MORAL OBLIGATION TO KEEP OTHERS SAFE, AND WILL POST UPDATED SERVICE RECORD INFORMATION TO THE CARFAX REPORT FOR THIS VIN. BMW SHOULD BE FORCED TO ANSWER TO THIS PROBLEM. *TR

Mileage: 1,075

THERE IS A RECALL CAMPAIGN 11V-521: REPLACE ATHE AUXILIARY COOLANT PUMP FOR TURBOCHARGER FOR THE BMW E70 YET WHEN THE DEALER CHECK MY VIN # THIS RECALL IS NOT LISTED. MY VEHICLE NEED A NEW COOLANT PUMP AND I HAVE TO PAY FOR IT? *JS

Mileage: 62,000

WHILE DRIVING AT AROUND 35 MPH, ENGINE STARTED TO STUTTER, SHAKE VIOLENTLY, THEN COMPLETELY SHUT OFF, LEAVING NO POWER ASSIST TO STEERING OR BRAKES. VEHICLE REMAINED DEAD IN THE MIDDLE OF A HEAVILY TRAVELED TWO LANE ROAD. AFTER ATTEMPTING TO RESTART SEVERAL DOZEN TIMES, VEHICLE FINALLY STAYED ON ENOUGH TO PULL TO SIDE OF ROAD, THEN SHUT DOWN AGAIN. AGAIN AFTER NUMEROUS ATTEMPTS TO RESTART, VEHICLE WAS ABLE TO TURM THE CORNER ONTO A RESIDENTIAL STREET WHERE IT PROCEEDED TO SHUT DOWN ONCE AGAIN. ENGINE FAILURE MESSAGE APPEARED ON VEHICLE INFORMATION DISPLAY AS WELL AS ENGINE WARNING LIGHTS ON DASHBOARD. WHILE WAITING FOR TOW TRUCK, THE VEHICLE SAT FOR 15 MINUTES BEFORE I ATTEMPTED TO RESTART. AFTER ABOUT A DOZEN ATTEMPTS, VEHICLE RESTARTED, BUT THIS TIME WITH NO ERROR MESSAGES OR DASHBOARD WARNING LIGHTS. AFTER SEVERAL ADDITIONAL STALLS, VEHICLE RESTARTED BUT THIS TIME WITH THE VEHICLE INFORMATION DISPLAY INDICATING "ENGINE MALFUNCTION" AND ADDITIONAL WORDING STATING "REDUCED POWER AVAILABLE" (LIMP HOME MODE) AND "SAFE TO DRIVE". BASED ON THE MESSAGE AND THE FACT THE CAR RESTARTED, I ATTEMPTED TO DRIVE HOME. ON THE HIGHWAY (LONG ISLAND EXPRESSWAY) WHILE APPROACHING HIGHWAY SPEEDS (45 MPH) THE ENGINE AGAIN SHOOK VIOLENTLY, STUMBLED, AND SHUT OFF LEAVING NO POWER STEERING OR POWER BRAKES. UNFORTUNATELY, A TRACTOR TRAILOR WAS BEARING DOWN ON MY POSITION FROM THE REAR AND NEARLY STRUCK MY VEHICLE, DUE TO THE SUDDEN POWER LOSS AND CATASTROPHIC ENGINE FAILURE. BEYOND THE FAILURE OF THE HIGH PRESSURE FUEL PUMP (PER BMW DEALERSHIP), THE VEHICLE INFORMATION SYSTEM IS FLAWED AS IT DID NOT REMEMBER THE FIRST CATASTROPHIC ENGINE FAILURE AND INSTEAD RESET ITSELF. IT ADVISED ALTHOUGH THERE WAS AN ENGINE MALFUNCTION, IT WAS SAFE TO DRIVE WITH REDUCED POWER AVAILABLE. A CATASTROPHIC ENGINE EVENT LIKE THAT SHOULD RESULT IN A WARNING AND ADVISEMENT NOT TO DRIVE THE VEHICLE. *TR

Mileage: 6,600

SHORTLY AFTER STARTING THE CAR IT WENT INTO SAFE MODE WHEN I WAS ON A BUSY ROAD WITH A 55 MPH SPEED LIMIT WHICH WAS UNDER CONSTRUCTION AND REDUCED TO ONE LANE WITH NO SHOULDER OR PLACE TO SAFELY PULL OVER. THUS, I WAS IN A DANGEROUS SITUATION AND ALSO OBSTRUCTING TRAFFIC AND PUTTING OTHER DRIVERS AT RISK AS WELL. *TR

Mileage: 56,000

SAME THING AS LAST TIME. STARTED UP THE CAR, GOT IT OUT OF THE DRIVEWAY AND THE ENGINE FAILED. TRIED TO START IT AGAIN, THE ENGINE KEPT TURNING OVER AND FINALLY STARTED UP ENOUGH TO GO INTO THE TOW TRUCK. AT THE BMW DEALERSHIP AGAIN. *TR

WHILE DRIVING AT ABOUT 45 MPH THE ENGINE SPUTTERED WITH A MESSAGE DISPLAYING "ENGINE MALFUNCTION" AND THE VEHICLE LOST POWER AND STALLED ALL HAPPENING WITHIN ABOUT 5 SECONDS. THE VEHICLE WAS THEN TOWED TO THE BMW DEALERSHIP. WE WERE ADVISED BY THEIR MASTER TECHNICIAN THAT THE FUEL PRESSURE RAIL SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED (DIAG CODE: D1350_00000000_04_02 AND FAULT 48A9 & 3F31). WE ASKED HIM IF THIS COULD SOMEHOW BE PREVENTED AND HE REPLIED "NO" AND WENT ON TO SAY THAT HE HAS NEVER HEARD OF THIS HAPPENING BEFORE. HIS COMMENT WAS TROUBLING TO US, SINCE WE JUST GOT DONE DRIVING ABOUT SIX HOURS ON THE FREEWAY WHEN THIS INCIDENT HAPPENED NEAR OUR HOME. WHAT IF THIS HAPPENED ON THE FREEWAY? I PROBABLY WOULD NOT BE HERE FILING THIS COMPLAINT! PLEASE INVESTIGATE SO THAT THIS CAN BE PREVENTED FROM OTHERS EXPERIENCING THIS TRAUMA. *TR

Mileage: 9,598

ENGINE STALLED. I WAS AT A STOP SIGN. THE ENGINE WAS RUNNING, WHEN GREEN SIGNAL CAME ON, STARTED TO MOVE THE CAR, BUT INSTEAD OF GAINING SPEED WITH ACCELERATION, THE ENGINE STALLED WITH WARNING SIGN STATING "ENGINE MALFUNCTION, FUNCTIONING WITH REDUCED POWER". THE VEHICLE WAS NOT ACCELERATING, INSTEAD WAS STALLING AND MOVING VERY SLOWLY AT LESS THAN 10 MILES PER HOUR SPEED AND DID NOT GAIN ANY MOMENTUM EVEN AFTER FULL THROTTLE APPLIED. BEING A LOW TRAFFIC ROAD, I WAS ABLE TO PULL OVER TO THE RIGHT MOST LANE; BUT IT WAS A TERRIFYING EXPERIENCE AS THE VEHICLE WAS STALLING AT THE INTERSECTION AND WAS MOVING INCH BY INCH. I TOOK IT TO THE DEALER, WHO CHECKED EVERYTHING AND SAID EVERYTHING WAS ALRIGHT. I ALSO QUESTIONED HIM, WHETHER THE EVENT WAS RECORDED IN THE VEHICLE COMPUTER INFO; BUT HE SAID NOTHING WAS RECORDED. I CHECKED ONLINE FORUMS AND FOUND SO MANY PEOPLE HAVE HAD THIS PROBLEM MULTIPLE TIMES AND EVEN AFTER MULTIPLE SERVICES, MOST OF THE PEOPLE CONTINUED TO HAVE THIS SAME PROBLEM. THIS IS A MAJOR ISSUE, AS COUPLE OF CUSTOMERS HAVE EVEN SAID, THEIR VEHICLES STALLED ON THE FREEWAY. I REQUEST YOUR ORGANIZATION TO LOOK INTO THIS. THANK YOU. *TR

Mileage: 2,931