16
Complaints
0
Crashes
6
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Unknown Or Other Complaints

Showing 16 of 16
Aug 23, 2024

Water Pump I went to 2 BMW dealerships, Buffalo and PA, for repair and neither could diagnose and repair. I went to local repair shop and they changed water pump. I would like to be reimbursed for this recalled repair. Please advise.

Aug 23, 2024

Water Pump I went to 2 BMW dealerships, Buffalo and PA, for repair and neither could diagnose and repair. I went to local repair shop and they changed water pump. I would like to be reimbursed for this recalled repair. Please advise.

Jan 9, 2021 Fire

WAS DRIVING AND SAW MANY RANDOM WARNING LIGHTS GOING OFF IN THE CAR THEN SMOKE FILLED THE CABIN. I STOPPED WENT TO THE REAR OF THE VEHICLE OPENED THE TRUNK AND NOTICED AN ACTUAL FIRE COMING FROM THE SIDE WALL COMPARTMENT THAT HOLD THE CAR JACK. AFTER A COUPLE OF MINUTES THE ENTIRE INSIDE OF THE CAR WAS ENGULFED IN FLAMES.

Jan 9, 2021 Fire

WAS DRIVING AND SAW MANY RANDOM WARNING LIGHTS GOING OFF IN THE CAR THEN SMOKE FILLED THE CABIN. I STOPPED WENT TO THE REAR OF THE VEHICLE OPENED THE TRUNK AND NOTICED AN ACTUAL FIRE COMING FROM THE SIDE WALL COMPARTMENT THAT HOLD THE CAR JACK. AFTER A COUPLE OF MINUTES THE ENTIRE INSIDE OF THE CAR WAS ENGULFED IN FLAMES.

Dec 14, 2020 75,000 mi

MY CAR WAS PARKED IN FRONT OF MY HOME AND THE NEXT MORNING AFTER A HEAVY RAINSTORM, BOTH THE FRONT DRIVER AND FRONT PASSENGER FOOT WELL WERE FILLED WITH WATER. THIS IS A BIG ISSUE SINCE THE CARPET IS WET AND A RIPE BREADING GROUND FOR MOULD. THIS ISSUE IS CONCERNING SINCE I WOULD EXPECT A BMW VEHICLE TO HAVE NO OPPORTUNITY FOR LEAKING WATER FROM THE OUTSIDE.

Dec 14, 2020 75,000 mi

MY CAR WAS PARKED IN FRONT OF MY HOME AND THE NEXT MORNING AFTER A HEAVY RAINSTORM, BOTH THE FRONT DRIVER AND FRONT PASSENGER FOOT WELL WERE FILLED WITH WATER. THIS IS A BIG ISSUE SINCE THE CARPET IS WET AND A RIPE BREADING GROUND FOR MOULD. THIS ISSUE IS CONCERNING SINCE I WOULD EXPECT A BMW VEHICLE TO HAVE NO OPPORTUNITY FOR LEAKING WATER FROM THE OUTSIDE.

Dec 13, 2019 65,000 mi

BMW X5 CONTINUED FLOODING PANORAMIC SUNROOF LEAKS MANUFACTURING DEFECT. FLOODING INTERIOR. THE MOISTER MAKE THE X5 DANGEROUS TO DRIVE ( FLOOR DRIVERS SIDE OVER ONE PINT OF WATER, DRIVING ABILITY IMPACTED, BRAKES, NO VISIBILITY DUE TO SEVERE CONDENSATION ON WINDSHIELD, ELECTRICAL COMPONENTS DAMAGED. BMW OF NORTH AMERICA IS AWARE OF THIS NATIONWIDE PROBLEM. THIS X5 BMW X5 EXTENDED COVERAGE +FEB 15, 2020, CERTIFIED +2. MAINTENANCE PLAN FEB 15, 2020 + CPO PLAN COVERS DEFECTS OF MATERIALS UNTIL 2021 AND OR 100K MILES ON BOTH INCIDENTS OF WATER DAMAGE THE VEHICLE WAS PARKED ON A RESIDENTIAL STREET.

Dec 13, 2019 65,000 mi

BMW X5 CONTINUED FLOODING PANORAMIC SUNROOF LEAKS MANUFACTURING DEFECT. FLOODING INTERIOR. THE MOISTER MAKE THE X5 DANGEROUS TO DRIVE ( FLOOR DRIVERS SIDE OVER ONE PINT OF WATER, DRIVING ABILITY IMPACTED, BRAKES, NO VISIBILITY DUE TO SEVERE CONDENSATION ON WINDSHIELD, ELECTRICAL COMPONENTS DAMAGED. BMW OF NORTH AMERICA IS AWARE OF THIS NATIONWIDE PROBLEM. THIS X5 BMW X5 EXTENDED COVERAGE +FEB 15, 2020, CERTIFIED +2. MAINTENANCE PLAN FEB 15, 2020 + CPO PLAN COVERS DEFECTS OF MATERIALS UNTIL 2021 AND OR 100K MILES ON BOTH INCIDENTS OF WATER DAMAGE THE VEHICLE WAS PARKED ON A RESIDENTIAL STREET.

Feb 19, 2019 Fire 7,500 mi

OUR BMW X5 2014 HAD A SUDDEN SPONTANEOUS FIRE WHICH ENGULFED THE ENTIRE CAR WHEN IT WAS DRIVEN ON THE HIGHWAY.

Feb 19, 2019 Fire 7,500 mi

OUR BMW X5 2014 HAD A SUDDEN SPONTANEOUS FIRE WHICH ENGULFED THE ENTIRE CAR WHEN IT WAS DRIVEN ON THE HIGHWAY.

Nov 7, 2018 55,000 mi

SUNROOF EXPLODED WHILE DRIVING AT 60 MPH

Nov 7, 2018 55,000 mi

SUNROOF EXPLODED WHILE DRIVING AT 60 MPH

May 11, 2017 Fire 18,000 mi

MY CAR CAUGHT ON FIRE BY ITSELF WHILE I WAS DRIVING ON A SUBURBAN STREET WITH THE ENTIRE FAMILY IN THE CAR. IT WAS QUICKLY CONSUMED BY FLAMES. I STOPPED AT AN INTERSECTION AND WE ALL GOT OUT THANKFULLY.

May 11, 2017 Fire 18,000 mi

MY CAR CAUGHT ON FIRE BY ITSELF WHILE I WAS DRIVING ON A SUBURBAN STREET WITH THE ENTIRE FAMILY IN THE CAR. IT WAS QUICKLY CONSUMED BY FLAMES. I STOPPED AT AN INTERSECTION AND WE ALL GOT OUT THANKFULLY.

Jun 22, 2015 8,800 mi

AS I WAS DRIVING ON THE HIGHWAY AT 70 MPH, MY LOCKED PASSENGER SIDE DOOR CAME UNLATCHED. I HEARD THE WIND FROM THE OUTSIDE AND THE ALERT CAME ON, THAT'S HOW I KNEW IT CAME OPEN. I HAD ALREADY BEEN DRIVING FOR AN HOUR, SO I KNOW IT HAD BEEN CLOSED. THREE DAYS LATER, MY LOCKED REAR PASSENGER DOOR DID THE SAME THING. I HAD BEEN DRIVING FOR TEN MINUTES THAT TIME AND I WAS GOING 30 MPH. BOTH TIMES, THE DOOR LOCK REMAINED IN THE DOWN POSITION. THIS GREATLY CONCERNS ME AS A SAFETY ISSUE. UPDATED 09/14/15*LJ UPDATED 10/26/2017*CN

Jun 22, 2015 8,800 mi

AS I WAS DRIVING ON THE HIGHWAY AT 70 MPH, MY LOCKED PASSENGER SIDE DOOR CAME UNLATCHED. I HEARD THE WIND FROM THE OUTSIDE AND THE ALERT CAME ON, THAT'S HOW I KNEW IT CAME OPEN. I HAD ALREADY BEEN DRIVING FOR AN HOUR, SO I KNOW IT HAD BEEN CLOSED. THREE DAYS LATER, MY LOCKED REAR PASSENGER DOOR DID THE SAME THING. I HAD BEEN DRIVING FOR TEN MINUTES THAT TIME AND I WAS GOING 30 MPH. BOTH TIMES, THE DOOR LOCK REMAINED IN THE DOWN POSITION. THIS GREATLY CONCERNS ME AS A SAFETY ISSUE. UPDATED 09/14/15*LJ UPDATED 10/26/2017*CN