2019 BMW X5 Engine Problems

Engine Starter overheating. Car won't start until engine cools down. Car would not let my shift into neutral in order to move to a safe location. Was stuck in front of several cars in an unsafe location. No warning message showed up. Car was just inspected and serviced with no indication that this was a problem. Car taken to dealer after incident and inspected produced the same results.

I am reporting a serious safety defect involving the oil pump assembly on my 2019 BMW X5 xDrive40i. While driving at low speed in normal conditions, a sudden dashboard warning appeared stating: “Engine oil pressure too low — stop carefully.” I immediately pulled over and shut off the engine. My vehicle had been serviced by an authorized BMW dealership less than one week earlier, and no faults or issues were identified. There were no warning signs or symptoms prior to the failure. An independent licensed repair facility inspected the vehicle after the incident and confirmed that the oil pump had failed due to a defective plastic internal component used in the pump’s design. The failed parts are available for inspection upon request. This failure created a significant safety risk, as sudden loss of oil pressure can cause engine seizure, loss of power steering, loss of braking assist, and an inability to safely control the vehicle. Had this occurred at highway speeds, the consequences could have been severe. I have since learned that this exact issue has been reported by other owners of 2019 BMW X5 vehicles and other BMW models using the B58 engine, which were equipped with an oil pump containing plastic internal drive components prone to cracking or separating. BMW appears to have updated the oil pump design to a metal version in 2020 and later models, suggesting the manufacturer was aware of the weakness of the earlier design. The defect was confirmed by an independent service center. The vehicle had also been inspected by BMW one week prior during scheduled service, yet no issues were detected. Because this failure presents a clear safety hazard and appears to be related to a widespread design flaw, I respectfully request that NHTSA open an investigation into the oil pump used in 2019 BMW X5 vehicles and consider issuing a safety recall.

a concern regarding my BMW x5 it’s a 2019 x50i it’s my only vehicle that I have to get to and from work and drive my family around. I have been having starting issues at random times I can go a week no issues than randomly. My vehicle doesn’t want to start. Also, I have engine codes that are the same ones that apply to other recalls my starter is my main concern because it is an unsafe situation in certain circumstances because it’s happened at a light due to the auto stop switch I have to turn it off so that problem wouldn’t occur anymore because it also happened on the freeway during traffic that was a scary scenario when I had my family with me luckily it did turn on as I was steering out the way of traffic, I love the car unfortunately it is giving me safety concerns ,I seen there is a recall on NHTSA Campaign Number: 24V-576 subject : Starter Motor May Fail and Overheat according to this my vehicle meets all these criteria’s I need help with further assistance please if you can and thank you for your time.

I bought the car 8 months ago from Fred Anderson Acura in Greenville was told the car was inspected and serviced and I’m was in great condition. 8 months later I have 10 thousand worth safety issues wrong with the car that I have to fix .

Car wouldn't start anymore, starter malfunction. couldnt go into neutral

Failed components 1. oil pump $8769.41 2. Cylinder Head Assembly- Valve Cover $4280.83 3. center console control panel $3051.93 4. transfer case replacement TBD 2019 BMW X5 xDrive40i has multiple major component failures at 70,000 miles. Oil pump failed causing loss of oil-level monitoring. The cylinder head assembly was diagnosed with oil consumption, the transfer case exhibited driveline shuddering, and the center console control panel developed internal electrical faults that affect vital vehicle components. All have been diagnosed by BMW of North Haven, CT. The oil pump and transfer case failures have created potential loss of engine lubrication and vehicle control putting my safety at risk. The oil-level test aborts at 16% making it impossible to verify oil quantity or pressure while driving. The shuddering occurs during low-speed turns and acceleration. BMW North America reviewed my case and approved goodwill coverage for transfer-case fluid change ALL other safety-related repairs have been denied. Supporting BMW Service Bulletins: •SIB 27 02 20: Jerking or Shuddering from Driveline xDrive Transfer Case ATX13-X (faulty factory oil specification). •SIB 11 03 17: N20/N26 Engine Timing Chain and Oil-Pump Drive Chain Warranty Extension (pattern of oil-pump failures in prior engines). •SIB B01 13 23: Front Center Console Cupholder Liquid Ingress (electrical faults from liquid intrusion in 2019–2022 G05 X5). •SIB 65 12 22: Roof-Mounted Antenna Housing Seal Not Adhering (water ingress from shark-fin antenna affecting interior electronics). Note: I paid out of pocket to replace and reprogram theTelematics Communication Box (TCB) due to faulty seal around shark fin. A class action lawsuit is currently in happening for this exact issue in California. These issues are not normal wear and tear. They represent premature mechanical and electrical failures on a well-maintained vehicle as well as posing a safety risk to me and other drivers.

MY STARTER MOTOR OVERHEATED AND MY CAR WOULD NOT START AND MY CAR INDICATED THE FLUIDS AND COMPONENTS WERE OVERHEATED - MY DEALERSHIP CONFIRMED THE PROBLEM WITH A VIDEO THEY SENT ME. IF I WAS STILL DRIVING THE CAR, I DON'T KNOW WHAT WOULD HAVE HAPPENED TO ME MY DAUGHTER AND HUSBAND IN THE VEHICLE. i CALLED MY SERVICE REP AND THE DEALERSHIP IS LOOKING INTO IT AS MY VIN DOES NOT HAVE THE RECALL. NOTHING WAS WRONG AND NO LIGHTS WERE ON THE VEHICLE PRIOR TO THE CAR NOT STARTING. I HAD BEEN DRIVING IT FOR ABOUT 25 MINUTES. In MAY of this year, not even 6 months ago, they had to replace a "heat management module", which cost me $2500 and they said it is not related. They found 8 fault codes at a frequency of 255. The dealership is telling me this is not related, but I have a hard time believing that.

The oil pump contains a plastic housing that fractured during regular use. (Yes, I did retain the part for inspection and can include photos of the defect here). Yes, the problem has been confirmed by my mechanic and the general public with multiple posts and videos shared widely across the internet and in vehicle forums. This failure caused the engine to lose oil pressure abruptly. Had this occurred at highway speeds or in heavy traffic, it could have resulted in a serious accident. BMW is aware of the problem and has redesigned the oil pumps for all X5s starting in 2020. There is no real warning for this potential failure which would cause the engine to cease. The problem is most commonly diagnosed by checking the oil level via the I-Drive System electronically, (there is no dipstick for these cars). The oil level cannot be provided on the screen due to significant pressure fluctuations caused by the damaged oil pump- and that's how you know you're at risk of engine failure. There has been no recall for the 2019 vehicles. All 2019 BMWs with the B58 engine, (and the Toyota Supra), include this dangerous and expensive design flaw and I believe a recall should be issued; the majority of these cars are still on the road. I estimate the total number of cars to be 250,000 cars. My oil pump had to be replaced or the car would be rendered undriveable. The estimate from BMW dealership #1 exceeded $11,000; the estimate from BMW dealership #2 exceeded $8,000. The car has less than 70,000 miles on it and this is a known issue for this model year.

Car started hesitating to start then messaged popped up on screen saying my system was overheating I had to pay for a new starter.

Known issue regarding failing oil pump in BMW B58 engines.

I purchased a used BMW from a local dealership, unaware that the vehicle had unresolved safety and mechanical issues. Over time, I began experiencing repeated problems including: •Power loss and hesitation while driving •Malfunctioning engine and drivetrain components •Electrical system glitches including dashboard warnings that would disappear before I could document them The car has been in and out of shops for diagnostics, and no lasting fix has been found. These defects have created safety concerns for me and my children, as I transport them daily. The vehicle feels unsafe to operate. I believe I may have been sold a lemon and am now pursuing legal remedies, including this formal safety complaint to report the issue.

I received a recall on my vehicle for an electrical update and was out of town when it malfunctioned. The vehicle would not start on the first try. Tried again and it immediately overheated, with smoke and a burning smell coming from the hood. It was towed to the dealership, and the starter and battery ended up needing to be replaced. I believe the failure of these parts was caused by the software issue that the recall was for. The dealership refused to compensate for the replacement of the battery and starter, claiming that it was not under the recall. When I reached out to corporate, they also refused to help. The car was at the dealership for a month, and the total cost of repairs was $2,200.

While driving in the city, I came across a red light. When the light turned green, my car's engine shut off and the power steering turned off (unable to turn). The screen remained on but I could not start the car. This has only happened in the city when I am driving at a speed of up to 15 miles/hr. under comfort mode with the auto/stop feature on. This happened about 5 times on different dates where my car shut off but the screen was on. My car shut down in the middle of traffic, causing more traffic and an unsafe situation. Since then, I have turned off the auto/stop feature and have not yet encountered the problem again.

The contact owns a 2019 BMW X5. The contact stated while driving 70 MPH and attempting to depress the accelerator pedal, the vehicle failed to accelerate as needed. No warning lights were illuminated. The contact stated that the oil pressure failed after 20% usage. The vehicle was taken to an independent mechanic, where it was diagnosed that the oil pump had failed, and there were plastic particles inside the oil pump. The contact was informed that the oil pump needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.

Mileage: 90,000

I have a 2019 BMW X5 that experienced engine failure and required a new battery and starter to be installed. I feel certain that it is related to a recall on some 2019/2020 models but my vin is not included. [XXX] I received a fault warning for drivetrain malfunction. I took the car to the bmw dealership and was told it was an upper radiator blind failure and had it replaced. The dealership performed a software update per recall SIB 120524. The mileage was 36,981. While visiting family in New Orleans[XXX] @ [XXX] in the afternoon, on Decatur (heart of French Quarter) the car died in the middle of rush hour traffic. Fault came up that said ”engine overheat will attempt restart in 180 sec.” Car would not start and had to be towed to local BMW. Highly stressful as I was with my daughter. We had people honking horns, screaming at us, police threatening to ticket us, etc. ordeal lasted 2 hrs until tow arrived. After 4 days in the BMW shop I was advised a new battery was needed. No indication the starter was checked at this time. Mileage was 40,168. The next day [XXX] when driving home to Dallas I pull over to get gas in Natchitoches, La. I fill up and try to start car and failure notice shows up ”engine overheat will attempt restart in 180 sec”. Same thing as before new battery installed. The car did not restart even after an hr of waiting. Would not take a jump so we had to be towed to Shreveport(1 1/2 hrs away) to closest BMW dealership. I was traveling with My son and was beyond grateful at the kindness of the tow driver as he took us to get food and a hotel that was safe after delivering the car to the dealership. The next afternoon the Shreveport dealership determined that the starter failed and it had to be replaced. Mileage was 40,423. I feel I am due repayment for the tows and repairs on what I feel are recall related. I have contacted all 3 dealerships and North America BMW to get the run around. No one wants to take accountability! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO

As my vehicle has an electronic oil level check system, I am unable to check my oil level. It gets to around 20% and then stops checking. As per my research, this is due to the oil pump on this particular model year that causes pressure fluctuations and results in this issue. It is unsafe to drive my vehicle as I am unable to check the oil level.

Vehicle didn’t move after coming to a full stop at a traffic light. And it displayed a message stating the starter has overheated and that it needed to cool down. The timer for the cooldown period kept on increasing up to 180 seconds and consequent attempts to start the vehicle after the cooldown period didn’t help.

The starter motor overheats when the vehicle tries to start. The car does not always start. You can smell the starter burning. I have had the BMW dealership confirm that the starter is overheating and needs to be replaced. 2 independent mechanics witnessed this happen to my vehicle and confirmed as well. Other 2019 BMW X5 vehicles have been recalled for this exact issue and the fire hazard this causes. But not all X5’sfall under the recall - even though when reading through forums many many 2019 X5 owners have vehicles that are not named in the recall but are having this same exact problem. This is a family vehicle and is proving a fire hazard for my family, including my [XXX] son. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I have a 2019 BMW x5. My starter failed and I got a notification at the same time through my BMW app that there was a safety recall "RE: Recall 24V-576: Engine Starter – B12 05 24". The recall instructs the dealer that the Correction is "DME software update that will prevent the engine starter from being overloaded". This is all fine. It then gives the instruction "Note: Some vehicles may also be affected by the following technical campaign: 0012240600 Check and, if necessary, replace starter motor Please ensure that, if possible, both technical actions are processed at the same time." My issue is that the initial Recall is the clear issue causing the starter failure and they have acknowledged this in the technical campaign following. However, my vehicle's VIN is not included in the technical campaign that instructs them to replace the starter even though it was their negligence which caused the failure which they have acknowledged. What component or system failed or malfunctioned, and is it available for inspection upon request? No I paid to have the starter replaced. How was your safety or the safety of others put at risk? Me and my vehicle were left stranded, sometimes In the road due to auto start, multiple times. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, by the dealer. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, inspected by the dealer. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No there were no warnings.

Oil pressure warning

I received an Important Safety Recall notice indicating that a manufacturing defect could cause my vehicle to catch fire. I brought the car to New Country BMW in Hartford, CT to have this corrected and was advised that I would be charged $2,200 to replace the "TCB" in order to address the safety recall. This does not seem right to charge me to correct a safety defect mandated by NHTSA. The vehicle is owned by and registered to Slade & Company, LLC. Please advise.

Our 2019 BMW X5 triggered a warning light requiring us to pull over immediately and tow the vehicle to the nearest dealer. It currently has 35,000 miles and the dealer informed us that the oil pump failed. After research and discussion with the dealer this has occurred with multiple 2019 X5's at that particular dealer as well as others. BMW has not issued a recall or extended warranty for the oil pump that is included in the B58 Engine. That particular oil pump has casing that is made of plastic that is known to fail. In the 2020 model they then replaced that casing with metal. It is clear BMW knows of this issue and is not taking action to ensure the consumer's safety and investment is addressed.

Starter: The vehicle did not start at 44,000 miles. The local repair shop replaced a new starter for $1,100

At 112,589 miles the oil level is never reaching full capacity, replaced oil levelling sensor, that did not resolve issue. Dealer stated oil pump starting to fail.

The contact owns a 2019 BMX X5. The contact stated while parked, the vehicle stalled; there was an abnormal odor coming from the outside of the vehicle. No warning light was illuminated; however, the "Engine Overheating" message was displayed on the instrument panel. The failure occurred on several different occasions. The vehicle was taken to a dealer where it was diagnosed that the vehicle needed to be reprogrammed. The vehicle was repaired however, the failure still occurred. The vehicle was towed back to the dealer to get a diagnosis; the contact received a diagnosis stating that the starter motor needed to be replaced. The contact did research and was made aware of NHTSA Campaign Number: 24V576000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING) however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 65,397.

Mileage: 65,397

Reference recall No. 24V-576, I believe the issue reported in the recall is related to the 'Auto Start' feature of the vehicle. As a result of this failure, the safety issue can be much serious than what is stated in recall. In addition to the electrical overload of the starter, leading to risk of fire, the vehicle will not start, unable to shift out of Park therefore, potential of stranding the vehicle and the passengers in the middle of the road. The following occurred on [XXX]. at 2:30pm, we( my wife, 2 daughters and I) were traveling [XXX] in Tracy, in the fast lane in our 2019 X5. Auto Start feature was active, when I pressed on the gas pedal, engine suddenly turned off. The car would not start. There was no warning or any error message. We were stuck in the middle of the fast lane in heavy traffic and cars were passing on the both sides, making it impossible to be even get out and walk to safety. I tried to restart the car multiple times with success. We felt in danger of being struck by another vehicle. Luckily, the CHP was a few minutes behind us and stopped to help us. We tried to put the vehicle in Neutral so it can be pushed out to the side and not block traffic. I called the East Bay BMW and the Road Assistance for help with putting the vehicle in Neutral but I was told it can’t be done. The CHP (2 officers) and I tried to put the car in neutral but without any success. I with EastBay BMW and was told that noting can be done to put the vehicle in Neutral. The only way to shift the car in Neutral is from under the car and requires a mechanic . There was electrical burning smell coming from the engine compartment. The vehicle was towed to the EastBay Dealership in Pleasanton, CA. Upon inspection, the Dealer stated the issue is due to bad battery and it caused the starter to overload as I attempted to start the car. I was told that none of it's covered by warranty and I had to pay for the repairs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 5

The contact owns a 2019 BMW X5. The contact stated that after starting the vehicle and driving at an undisclosed speed, the vehicle made abnormal sounds. No warning light was illuminated. The vehicle was taken to the dealer, where the contact was informed that the engine oil pump needed to be replaced; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 78,000.

Mileage: 78,000

plastic oil pump housing/internals start to deteriorate and get metal debris into engine. 2019 ONLY.. bmw silently fixed this issue in 2020 models leaving anyone with the previous year stranded

Dear Sir This is regarding my 2019 BMW X5 VIN [XXX] , purchased on 5/28/2019 from BMW Orland Park IL. I encountered ‘Reduced engine power’ message on 5/8/2023. This vehicle was driven about 40000 miles at that time. BMW Orland park diagnosed the root cause and fixed it on 5/10/2023. They replaced faulty lower radiator blind. I am surprised and worried that top luxury brand SUV had this problem so early and right around warranty expired. I asked service advisor of any recall, but unfortunately he didn’t find anything. I spent $802.37 + tax, for this repair very early in the BMW vehicle’s life. I would appreciate if you can research/investigate this problem with 2019 BMW X5, whether it’s eligible for recall or free repair. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

MY BRAND NEW BMW X 5 COULD NOT BE STOPPED ON THE TRAFFICS TIME IN AM THIS HAPPENED TWO TIMES BMW DOESN'T WANT TO HELP ME THIS CAR NOT SAFE AND DANGEROUS TO DRIVE MAKES A LOTS OF MOUNDED FROM THE ENGINE AND CANNOT STOP THE CAR

I WAS DRIVING ON 10 FREEWAY WEST 750 AM ON 2/23 THERE WAS TRAFFICS EVERYBODY WAS BEHAVING I WAS KEEPING DISTANCE OF AT LEAST 2-3 CAR DISTANCE ALL OF SUDDEN MY CAR ACCELERATED MAKING A LOUD NOISE FROM THE HOOD MY FOOT WAS ON THE BRAKES BUT I COULD NOT STOP THE CAR I HIT FROM CAR MY FOOT WAS ALTHE WAY ON THE BRAKES I LET IT GO AFTER THE IMPACT BMW DOESN'T NOT WANT TO TAKE RESPONSIBILITY I HAVE A POLICE REPORT FROM ME AND FROM DRIVER THAT WE HAD A GOOD DISTANCE BETWEEN TWO CARS IT WAS AT THE BALDWIN PARK CITY ON 10 FREEWAY

OUR VEHICLE IS IN FOR THE 4TH VISIT FOR A PERSISTENT OIL LEAK. THE FIRST 2 VISITS RESULTED IN A VEHICLE INSPECTION AND CLEANING OF ENGINE AREA WITH NO LEAK FOUND, STATING IS WAS MOST LIKELY LEFT OVER OIL FROM MESSY OIL CHANGE. THE 3RD VISIT RESULTED IN REPLACING THE REAR MAIN SEAL AND PROBLEM WAS RESOLVED PER DEALER. VEHICLE CONTINUED TO LEAK AFTER WE BROUGHT IT HOME. 4TH VISIT RESULTED IN REPLACING OIL PAN GASKET BUT LEAKS ARE NOW POPPING UP IN OTHER AREAS. BMW ENGINEER HAS BEEN REQUESTED BY DEALER. IN TH PROCESS THE VEHICLE WAS DAMAGED FOR THE SECOND TIME BY THE DEALER REQUIRING BODY WORK/PAINT.

Mileage: 19,500

BMW AUTO START/STOP WILL TURN OFF ENGINE BEFORE THE CAR COMES TO A COMPLETE STOP CAUSING A LOSS OF STEERING. THIS CAN HAPPEN UP TO WHILE THE CAR IS STILL MOVING AS HIGH AS 5MPH, OFTEN OCCURS BETWEEN 3-1 MPH WHEN COMING TO A STOP. *TR

Mileage: 8,020

I PARKED MY CAR IN MY GARAGE, TURNED IT OFF (THE ELECTRONICS POWERED DOWN INSIDE THE CAR), AND WENT INSIDE. APPROXIMATELY 4.5 HOURS LATER, MY CARBON MONOXIDE DETECTORS WENT OFF. I SEARCHED THE HOME FOR THE SOURCE AND WHEN I OPENED MY GARAGE DOOR I DISCOVERED MY VEHICLE ENGINE HAD BEEN RUNNING FOR ABOUT 4.5 HOURS IN THE CLOSED THE GARAGE. I ATTEMPTED TO TURN THE ENGINE OFF, BUT IT DID NOT WORK. I HAD TO POWER THE CAR ON BEFORE IT WOULD THEN ALLOW ME TO TURN THE VEHICLE OFF, INCLUDING THE ENGINE. IT WAS VERY SCARY. I HAVE ALSO MADE A REPORT TO THE DEALERSHIP I PURCHASED THE CAR FROM.

Mileage: 7,800

DRIVING ON I-95, DASHBOARD DISPLAYED: "VEHICLE ON FIRE." IMMEDIATE CALL TO BMW. NO SUCH ICON OR POSSIBLE ENTRY IN BMW VEHICLES (2 DEALERSHIPS). DRIVE TO DEALERSHIP AND DIAGNOSTICS RUN WITH NO ISSUE WITH SYSTEM. BMW MAINTAINS THAT NO SUCH DIAGNOSTIC CODE OR WARNING TO CUSTOMERS EVER EMPLOYED IN ANY BMW VEHICLE.

Mileage: 11,289