2003 BMW Z4 Air Bags Problems
32 complaints about Air Bags
High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
All Air Bags Complaints (32)
TL* THE CONTACT OWNS A 2003 BMW Z4. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING LIGHT ILLUMINATED AND THE VEHICLE WAS TAKEN THE TO TAYLOR BMW 4180 WASHINGTON RD, EVANS, GA 30809 WHERE A DIAGNOSTIC DETERMINED THAT THE PASSENGER AIR BAG WAS INOPERABLE AND NEEDED TO BE SERVICES. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V247000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.
Mileage: 12,000
FROM DAY ONE I HAD AIRBAG PROBLEM FOR THE PASSENGER SIDE. AIR BAG NEVER WORKED. BMW HAD RECALL AND EXTENDED WARRANTY FOR 10 YEARS, BUT THEY DON'T ACCEPT RESPONSIBILITY STEERING COLUMN HAS PROBLEMS TOO
Mileage: 24,000
TAKATA RECALL. BMW SENT RECALL NOTICE FOR AIRBAG BEFORE EXPIRATION DATE. I CALLED BMW AND THEY GAVE ME A EXPIRATION DATE TO TAKE CAR TO DEALERSHIP TO HAVE REPAIRED. I TOOK THE CAR TO A NEW SEWELL BMW DEALERSHIP IN GRAPEVINE TX, USA BEFORE THE EXPIRE DATE GIVEN BY BMW. THEY ASKED IF THE AIRBAG LIGHT WAS DISPLAYED. I REPLIED IT WAS RESET YEARS BEFORE AND HASN'T BEEN DISPLAYED SINCE. SEWELL SAID THEY WOULD NOT LOOK AT REPLACING AIRBAG WITHOUT PAYING FOR DIAGNOSTIC AND AIRBAG UP FRONT. I KNOW IT HASN'T BEEN REPLACED, BUT HAD TO DECLINE FOR UPFRONT COSTS WITH UNKNOWN REIMBURSEMENT. SEWELL PULLED UP THE VIN DETAILS ON MY CAR. NO AIRBAG REPLACEMENT. I'M SURE THE REPLACEMENT DATE HAS EXPIRED BY A YEAR. . . BUT I TRIED. JUST GOT A BIG 'NOT INTERESTED' BY THE BMW DEALERSHIP IN GRAPEVINE, TX. (P.S. WAS REMINDED BY THE MORGAN FREEMAN TAKATA AIRBAG COMMERCIAL ON A&E TV CHANNEL AIRING 8/9/19)
TL* THE CONTACT OWNS A 2003 BMW Z4. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO TAYLOR BMW (4180 WASHINGTON RD, EVANS, GA 30809, (706) 868-6400) AND THE CONTACT WAS INFORMED THAT THE WARRANTY HAD EXPIRED; THEREFORE, THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE MANUFACTURER WAS CONTACTED AND ALSO STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE CONTACT LATER RECEIVED A LETTER FROM THE MANUFACTURER STATING THAT THEY WERE EXTENDING THE WARRANTY TO 15 YEARS WITH UNLIMITED MILEAGE. THE CONTACT CALLED THE MANUFACTURER BACK AND WAS ADVISED TO TAKE THE VEHICLE BACK TO THE DEALER. THE DEALER WANTED TO CHARGE A DIAGNOSTIC FEE AND THE CONTACT REFUSED. THE DEALER CALLED THE MANUFACTURER, BUT THE CONTACT NEVER HEARD BACK FROM THE DEALER. ON APRIL 26, 2019, THE CONTACT CALLED THE MANUFACTURER TO GET AN UPDATE AND WAS INFORMED THAT HE WOULD BE CALLED BACK. THE CONTACT HAD NOT RECEIVED A RETURN CALL. THE FAILURE MILEAGE WAS 20,000. *BF CONSUMER STATED DEALER IS NOT HONORING THE WARRANTY. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Mileage: 20,000
ON JULY 2018 BMW ISSUED AN IMPORTANT LIMITED WARRANTY INFORMATION NOTICE RELATED TO THIS VEHICLE. BMW WOULD COVER REPAIRS TO THE FRONT PASSENGER SEAT OCCUPANCY FOR THE SRS/AIR BAG SYSTEM. UNFORTUNATELY THIS WARRANTY REPAIR WILL NOT COVER MY VEHICLE BECAUSE THE 15 YEAR PERIOD DOES NOT INCLUDE MY VEHICLE THAT WAS PUT INTO SERVICE IN JANUARY 2003. I BELIEVE THAT BMW SHOULD COVER ANY 2003 BMW Z4 RATHER THAN CUTTING OFF THOSE MADE IN THE PRIOR 6 MONTHS. BMW REFUSES TO COVER. THE OTHER CONCERN I HAVE RELATES TO THE SERVO MOTOR/ELECTRONIC STEERING CONTROL UNIT. RECENTLY THIS FAILED AND I NOTE THAT OTHER BMWS HAVE HAD THIS PROBLEM TOO. I BELIEVE YOUR AGENCY SHOULD DETERMINE WHETHER OR NOT THIS WARRANTS A RECALL TOO. IT IS VERY DANGEROUS TO BE DRIVING AND THE POWER STEERING CEASES TO FUNCTION. PEOPLE WILL BE KILLED. IN MY CASE THE VEHICLE HAD BEEN IN THE SHOP FOR UNRELATED REPAIRS AND WHEN I PICKED IT UP THE POWER STEERING WAS OUT. THE SHOP HAD NOTICED THE STEERING SEEMED TIGHT AND TOLD ME THE UNIT NEEDED TO BE REPLACED AT A COST OF $4,000. I WAS ABLE TO DRIVE THE VEHICLE HOME WITHOUT INCIDENT. I HAD THE BATTERY REPLACED AND THE STEERING IS BACK TO NORMAL. RESEARCH ON THE WEB INDICATED THIS IS SOMETHING THAT HAS HAPPENED WITH NUMEROUS OTHER BMWS.
Mileage: 80,500
TL* THE CONTACT OWNS A 2003 BMW Z4. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED LIT, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS TAKEN TO BERGSTROM BMW (3002 N VICTORY LN, APPLETON, WI) WHERE IT WAS DIAGNOSED THAT THE AIR BAG CONTROL UNIT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 85,698.
Mileage: 85,698
ON AUGUST 1 OF THIS YEAR I RECEIVED A LETTER FROM BMW STATING THAT THERE WAS A PROBLEM WITH THE FRONT PASSENGER SEAT OCCUPANCY MAT(OC3) FOR THE SUPPLEMENTAL RESTRAINT SYSTEM (SRS/AIR BAG SYSTEM) . I MADE AN APPOINTMENT FOR THE FOLLOWING WEEK AND WHEN I GOT TO THE DEALERSHIP THEY TOLD ME MY EXTENDED WARRANTY HAD RUN OUT IN MARCH OF THIS YEAR. WHEN I CALLED BMW OF NORTH AMERICA I WAS TOLD THE ONLY WAY TO GET IT FIXED IS AT MY EXPENSE. OVER THE NEXT 2 DAYS I SPOKE TO THEM 3 DIFFERENT TIMES AND THEY WOULD NOT PAY TO FIX A SAFETY PROBLEM THAT WAS IN THE VEHICLE WHEN IT CAME OFF THE FACTORY FLOOR.
Mileage: 141,528
FOLLOW UP TO NHTSA COMPLAINT ID 10353056. RECEIVED LETTER FROM BMW THAT THE AIRBAG REPLACEMENT WARRANTY FOR MY VEHICLE SERIAL NUMBER WAS EXTENDED TO 15 YEARS. RECEIVED LETTER ON 7/31/18, WITH 15 YEAR SERVICE DATE EXPIRED ON 7/11/18. LETTER WAS WORTHLESS, AS THEY WAITED UNTIL THE 15 YEAR EXTENSION HAD EXPIRED BY SEVERAL WEEKS BEFORE SENDING THE NOTIFICATION. THE INABILITY OF THE PASSENGER AIRBAG TO INFLATE IN AN ACCIDENT IS A SERIOUS SAFETY DEFECT THAT CONTINUES TO BE IGNORED FOR MY VEHICLE AS WELL AS OTHERS REPORTED TO THE NHTSA. BMW NEEDS TO BE HELD LIABLE FOR ANY INJURIES RESULTING FROM AN AIRBAG FAILING TO DEPLOY IN AN ACCIDENT.
Mileage: 18,000
TL* THE CONTACT OWNS A 2003 BMW Z4. THE CONTACT STATED THAT THE FRONT PASSENGER AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT THE PASSENGER AIR BAG FAILED. THE FRONT PASSENGER AIR BAG SENSOR WAS RESET SEVERAL TIMES; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE INDEPENDENT MECHANIC CONCLUDED THAT THE FAILURE WAS CAUSED BY THE FRONT PASSENGER SENSOR MAT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000.
Mileage: 100,000
TL* THE CONTACT OWNS A 2003 BMW Z4. THE CONTACT STATED THAT THE FRONT PASSENGER AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT THE PASSENGER AIR BAG FAILED. THE FRONT PASSENGER AIR BAG SENSOR WAS RESET SEVERAL TIMES; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE INDEPENDENT MECHANIC CONCLUDED THAT THE FAILURE WAS CAUSED BY THE FRONT PASSENGER SENSOR MAT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000.
Mileage: 100,000
TAKATA RECALL. 2003 BMW Z4 AIR BAGS DID NOT DEPLOY NOR DID SEAT BELTS LOCK WHEN CAR HIT A TRACTER TRAILER WHO SUDDENLY STOPPED SHORT ON THE HIGHWAY. BMW WAS MOVING AT APPROX 80 MPH WHEN DRIVER HIT BREAKS UPON SEEING TRAILER STOP SHORT.
Mileage: 35,000
MY CAR IS EVERY LOW MILLAGE (13,000) AND HAS ALWAYS BEEN STORED IN A GARAGE AND WELL CARED FOR. WHEN I TURNED THE PASSENGER SIDE AIRBAG OFF THE AIRBAG WARNING LIGHT CAME ON. IT WOULD NOT GO OFF WHEN I TURN THE AIRBAG BACK ON. THE BMW DEALERSHIP SAID THERE IS A PROCESSOR IN THAT NEEDS TO BE REPLACED AND IT IS A $1400 REPAIR. I FOUND A NHTSA RECALL # 04V247000 FOR THE 2003 Z4 THAT SEEMS TO BE THE SAME ISSUE. BMW DOES NOT SHOW MY VIN NUMBER UNDER THAT RECALL. WHAT SHOULD I DO?
THERE WAS NOT AN INCIDENT, THE AIRBAG LIGHT CAME ON AND STAYS ON. I TOOK IT TO THE BODY SHOP TO HAVE THE ERROR RESET AND IT SAID TAKE IT TO THE DEALERSHIP. I DID NOT AND IT IS STILL ON. WAS THERE A RECALL ON THIS.
STEERING LOCKS UP.. IF SHUT OFF AND RESTARTED SEVERAL TIMES IT RELEASES.. WENT TO GET GAS.. SHUT OFF.. STARTED.. SAME THING WITH ADDITION OF AIR BAG LIGHT GOING ON.. SHUT OFF SEVERAL MORE TIMES TO GET GOING BUT AIR BAG LIGHT STAYED ON. *TR
Mileage: 940,024
STEERING LOCKS UP.. IF SHUT OFF AND RESTARTED SEVERAL TIMES IT RELEASES.. WENT TO GET GAS.. SHUT OFF.. STARTED.. SAME THING WITH ADDITION OF AIR BAG LIGHT GOING ON.. SHUT OFF SEVERAL MORE TIMES TO GET GOING BUT AIR BAG LIGHT STAYED ON. *TR
Mileage: 94,024
AIR BAG WARNING LIGHT HAS BEEN ON FOR THREE YEARS. HAVE HAD 3 TESTS INCL LIETH BMW TEST THAT VERIFIES IT IS THE PASSENGER SIDE OCCUPANCY SENSOR MAT. THIS DEFECT IS A KNOWN PROBLEM IN MANY BMW MODELS. BMW REFUSES TO FIX IT YET REQUIRES ME TO DO THESE DIAGNOSIS (FOR A FEE) OVER AND OVER. NOT ONLY THAT - THEY HAVE DRASTICALLY RAISED THE PRICE TO REPAIR TO >$1400. I SERIOUSLY QUESTION THE SAFETY OF THE CAR AND FEEL BMW USES THE ISSUE AS AN OPPORTUNITY TO MAKE HIGH PROFITS OFF THE SAFETY CONCERNS OF ITS CUSTOMERS. *TR
Mileage: 55,000
VEHICLE WAS PARKED ON THE LOT SOMEONE HEARD A LOUD POP NOISE AND NOTICED SMOKE COMING FROM INTERIOR OF VEHICLE, FOUND PASSENGER SIDE DASH AIR BAG HAD BEEN DEPLOYED THIS VEHICLE WAS PARKED AND LOCKED WITH KEYS INSIDE THE BUILDING. *TR
Mileage: 68,573
AIR BAG LIGHT IS ON. *TR
Mileage: 150,000
THE AIR BAG LIGHT ILLUMINATED AND HAS REMAINED ILLUMINATED FOR OVER 1 YEAR NOW. WHEN I CALLED BMW NA TO INQUIRE WHETHER THIS ISSUE WAS COVERED UNDER THE 04V247000 RECALL, I WAS TOLD MY VIN WAS NOT ONE OF THE VIN NUMBERS COVERED UNDER THIS RECALL. HOWEVER, IN LIGHT OF THE NUMEROUS SIMILAR COMPLAINTS FILED BY OWNERS OF THIS VEHICLE, IT IS EVIDENT THAT A PROBLEM EXISTS WITH THE AIR BAG MODULE OF THIS VEHICLE. BMW NA NEVERTHELESS HAS RESPONDED WITH THE SAME ANSWER "YOUR VIN NUMBER IS NOT INCLUDED IN THE LIST OF AFFECTED VIN NUMBERS." IN CASE AN INJURY, WHICH COULD HAVE BEEN PREVENTED BY A PROPERLY FUNCTIONING AIRBAG SYSTEM, IS SUSTAINED BY MYSELF OR ANY OTHER COMPLAINING OWNER, BMW NA SHOULD BE DEEMED TO HAVE BEEN PLACED ON ACTUAL NOTICE OF THE DEFECT AND SHOULD BE HELD LIABLE FOR ITS INTENTIONAL DISREGARD OF A KNOWN HAZARD. *TR
Mileage: 65,000
TL* THE CONTACT OWNS A 2003 BMW Z4. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE FRONT PASSENGER MAT NEEDED TO BE REPLACED. THE MANUFACTURER WAS THEN NOTIFIED AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 04V247000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000.
Mileage: 100,000
TL* THE CONTACT OWNS A 2003 BMW Z4. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHTS ILLUMINATED AS THE VEHICLE WAS STARTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED THE CONTACT THAT THE VIN DID NOT QUALIFY FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 04V247000 (AIR BAGS). THE FAILURE AND THE CURRENT MILEAGES WERE 50,000 .
Mileage: 50,000
1.VEHICLE UNSAFE TO DRIVE; UNABLE TO MAINTAIN STEERING OR KEEP VEHICLE ON THE ROAD SAFELY. 2.VIBRATIONS WHILE DRIVING VEHICLE 3.MANUAL GEAR BOX; SHIFTING THROUGH GEARS NOT SMOOTH, NOT ENGAGING SMOOTHLY 4.WATER LEAKING INSIDE OF VEHICLE TRUNK AND REAR SEAT AREAS. VEHICLE TRUNK AREA WAS SATURATED WITH WATER AFTER RAINING; FILLING WATER OVER THE BATTERY BOX AND CARPETS, SHORTING OUT ELECTRONICS. 5.OUTSIDE OF VEHICLE; PLASTIC COMPONENTS EARLY DETERIORATION; FRONT WINDSHIELD WIPER AREA BLACK PLASTIC COWL AND ANTENNA. INSIDE OF VEHICLE BLACK PLASTIC COVER FOR CONVERTIBLE TOP 6.RAIN SENSOR INOP 7.DOOR LOCKS INOP/INTERMITTENT 8.WINDOWS REGULATORS PLASTIC BROKEN. *TR
Mileage: 43,730
TL* THE CONTACT OWNS A 2003 BMW Z4. WHILE THE VEHICLE WAS BEING SERVICED BY AN AUTHORIZED DEALER FOR ROUTINE MAINTENANCE, THE CONTACT WAS ADVISED THAT THE AIR BAG WARNING LIGHT WOULD ILLUMINATE SPORADICALLY. THE VEHICLE WAS NOT REPAIRED FOR THE FAILURE NOR WAS A DIAGNOSTIC PERFORMED. THE FAILURE RECURRED SPORADICALLY FOR APPROXIMATELY ONE YEAR. LATER, WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL BECAME STUCK AND DIFFICULT TO TURN. THE FAILURE WAS INTERMITTENT AND THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED REGARDING THE FAILURE. THE FAILURE MILEAGE WAS 19,881 AND THE APPROXIMATE CURRENT MILEAGE WAS 22,000.
Mileage: 19,881
TL* THE CONTACT OWNS A 2003 BMW Z4. WHILE TRAVELING 45 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CURRENT MILEAGE WAS 19,000 AND THE FAILURE MILEAGE WAS 18,000. UPDATED 12/22/10 *BF THE CONSUMER STATED A RECALL WAS ISSUED FOR HIS MAKE, MODEL AND YEAR. HOWEVER, HIS VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL. UPDATED 12/30/10*JB UPDATED 07/12/12. *JB
Mileage: 18,000
I HAVE A 2003 BMW Z4 AND I AM HAVING PASSENGER SIDE AIRBAG ISSUES, THERE WAS A RECALL ON CERTAIN VIN NUMBERS FOR SUCH PROBLEMS. MY CAR DOES NOT FIT IN THE VIN NUMBERS BUT I AM HAVING SAME PROBLEM, THERE SHOULD BE SOMETHING I COULD DO. *TR
Mileage: 39,000
TL*THE CONTACT OWNS A 2003 BMW Z4 SERIES. THE AIR BAG LIGHT CAME ON FEBRUARY 22, 2010 WHEN SHE STARTED THE VEHICLE AND REMAINED ILLUMINATED. SHE CONTACTED BMW DIRECTLY AND THEY HAVE NOT DIAGNOSED THE MALFUNCTION. THE FAILURE MILEAGE WAS 22,000. UPDATED 03/26/10. *LJ UPDATED 05/11/10. *JB
Mileage: 22,000
TL* THE CONTACT OWNS A 2003 BMW Z4. AFTER HE REPLACED THE BATTERY, THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. HE TOOK THE VEHICLE TO THE DEALER FOR INSPECTION. THE TECHNICIAN STATED THAT SINCE HIS VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM RECALL #08V384000 ( AIR BAGS: FRONTAL), HE WOULD HAVE TO PAY $1,500.00 FOR THE REPAIR. NO REPAIRS WERE MADE. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS PROVIDED. THE CURRENT AND FAILURE MILEAGES WERE 100,000.
Mileage: 100,000
PASSENGER SEAT AIR BAG LIGHT IS ON. DEALERSHIP SAYS IT'S FAILED SEAT SENSOR AND REQUIRES REPLACEMENT OF ENTIRE SEAT. *TR
Mileage: 70,000
THIS COMPLAINT INVOLVES THE STEERING OF THE 2003 BMW Z4(BUILT 03/03). IT SEEMS IN HOT WEATHER (HIGH 80'S AND ABOVE) THE STEERING BECOMES VERY STIFF AND DIFFICULT TO MAKE MINOR ADJUSTMENTS. IT FEELS LIKE IT LOCKS IN PLACE AND WHEN ADJUSTMENTS ARE ATTEMPTED TO CORRECT THE STEERING, YOU ACTUALLY OVER ADJUST BECAUSE IT STICKS AND YOU HAVE A DIFFICULT TIME REMAINING IN YOUR LANE. THIS OCCURS WHEN THE TEMPERATURE IS 80'S OR ABOVE, AND BECOMES STIFFER THE HOTTER THE TEMPERATURE BECOMES. WE CONTACTED BMW AND THEY INFORMED US THAT THERE WAS NOTHING THEY COULD DO FOR US. WE FEEL THAT THIS IS DEFINITELY A SAFETY PROBLEM THAT SHOULD BE ADDRESSED BY BMW, AS WELL AS REPAIRED FOR FREE BY THEM. ANOTHER PROBLEM THAT WE HAVE ENCOUNTERED IS THE AIRBAG LIGHTS (BOTH IN THE DASH AND ON THE CONSOLE) WERE ON. WE FOUND RECALLS FOR 2004-2005 BMW'S FOR THIS PROBLEM, BUT THEY WOULD NOT ADDRESS OUR VEHICLE SINCE IT IS A 2003, AND NOT COVERED IN THE RECALL. IT IS THE EXACT SAME PROBLEM THAT THE RECALL WAS FOR WHICH WAS THE PASSENGER SENSOR MAT PART #66-77-6-927-893 AND THE CONTROL UNIT AIRBAG PART #65-77-6-965-146. WE HAD TO PAY OUT OF POCKET FOR THE DIAGNOSTIC, REPAIRS AND PARTS, TOTALING $1226.20. AGAIN WE FELT THAT THIS WAS A SAFETY ISSUE SINCE WE PURCHASED THIS CAR BECAUSE IT HAD SIDE,FRONT AND KNEE AIRBAGS FOR SAFETY. WITH THE AIRBAG LIGHTS ON, WE DIDN'T KNOW IF THEY WOULD OR WOULD NOT WORK IN AN ACCIDENT. WE REQUESTED THE OLD PARTS BE RETURNED TO US, BUT THEY WERE NOT. AFTER DOING MUCH RESEARCH ON THE INTERNET, BOTH OF THESE ITEMS SEEM TO BE VERY COMMON PROBLEMS WITH THESE VEHICLES AND WE FEEL THAT BMW SHOULD ADDRESS THEM BOTH AND MAKE THE VEHICLES SAFE TO DRIVE. *TR
Mileage: 31,000
THE SRS AIRBAG LIGHT STAYED ON, BROUGHT IT TO A REPAIR SHOP AND THEY DETERMINED IT IS BECAUSE OF THE PASSENGER SEAT AIRBAG SENSOR THAT FAILED. *TR
PASSENGER AIRBAG DEACTIVATED ON IS OWN. I WAS UNABLE TO RESTORE IT TO AUTOMATIC. THE DEALER HAD TO RE-SET USING THE FACTORY COMPUTER. *TR
Mileage: 43,000
I TOOK MY CAR IN TO THE BEVERLY HILLS BMW REGARDING NHTSA CAMPAIGN ID NO. 04V247000 AND ASKED THAT THE DEALER/SERVICE CENTER CHECK OUT MY AIR BAG DEPLOYMENT PROCESSORS AS MY VEHICLE WAS MANUFACTURED IN JUNE OF 2003 AND APPEARS TO BE COVERED UNDER THIS RECALL. THEY REFUSED TO PERFORM THE SERVICE SAYING THAT THEY HAD NO RECORD OF THE RECALL FROM BMW OF NORTH AMERICA. I THEN TELEPHONED BMW OF NORTH AMERICA AND ASKED ABOUT THE RECALL. I SPOKE WITH "JASON" AND WAS TOLD THERE WAS NO RECORD OF THE RECALL ANYWHERE AND THAT BMW WOULD NOT CHECK OUT MY CAR OR THE AIR BAG PROCESSORS. *NM