High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
WAS TOLD TO WAIT 1 MONTH FOR CRITICAL SAFETY RECALL THAT CAN CAUSE SERIOUS INJURY OR DEATH. FROM RECALL LETTER: CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES. THESE VEHICLES MAY EXPERIENCE A WATER LEAK AT THE HEATING AND AIR CONDITIONER "HVAC" DRAIN GROMMET WHICH CAN LEAD TO ILLUMINATION OF AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT. I WAS TOLD AFTER TAKING MY VEHICLE IN THAT THE PART IS ON BACK ORDER AND I'D HAVE TO WAIT ABOUT A MONTH TO GET THIS DONE. MY CONCERN IS THAT I DO HEAR HISSING UNDER THE DASH AND HAVE LOSS A/C COOLANT. I AM CONCERNED THAT THE AIRBAG MAY DEPLOY WITHOUT WARNING. I FELT AND FEEL THIS SHOULD BE ESCALATED TO GET THESE PARTS FASTER IN ORDER TO AVOID AN AVOIDABLE INCIDENT THAT MAY UNNECESSARY LOSS OF LIFE. NOT ONLY FOR MY FAMILY BUT OTHERS WITH SIMILAR VEHICLES. IT DIDN'T SEEM TO MATTER TO THE SERVICE PROVIDER I SPOKE TO THIS MORNING. I SUBMIT THIS STATING THAT I TRIED TO ADDRESS THE PROBLEM, BUT CHRYSLER AND ITS REPRESENTATIVES DID NOT ADDRESS THE ISSUE. LINK TO ARTICLE: HTTP://AUTO-RECALLS.JUSTIA.COM/CHRYSLER/TOWN-AND-COUNTRY/2008/10V611000/INDEX.HTML. *TR
WAS TOLD TO WAIT 1 MONTH FOR CRITICAL SAFETY RECALL THAT CAN CAUSE SERIOUS INJURY OR DEATH. FROM RECALL LETTER: CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES. THESE VEHICLES MAY EXPERIENCE A WATER LEAK AT THE HEATING AND AIR CONDITIONER "HVAC" DRAIN GROMMET WHICH CAN LEAD TO ILLUMINATION OF AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT. I WAS TOLD AFTER TAKING MY VEHICLE IN THAT THE PART IS ON BACK ORDER AND I'D HAVE TO WAIT ABOUT A MONTH TO GET THIS DONE. MY CONCERN IS THAT I DO HEAR HISSING UNDER THE DASH AND HAVE LOSS A/C COOLANT. I AM CONCERNED THAT THE AIRBAG MAY DEPLOY WITHOUT WARNING. I FELT AND FEEL THIS SHOULD BE ESCALATED TO GET THESE PARTS FASTER IN ORDER TO AVOID AN AVOIDABLE INCIDENT THAT MAY UNNECESSARY LOSS OF LIFE. NOT ONLY FOR MY FAMILY BUT OTHERS WITH SIMILAR VEHICLES. IT DIDN'T SEEM TO MATTER TO THE SERVICE PROVIDER I SPOKE TO THIS MORNING. I SUBMIT THIS STATING THAT I TRIED TO ADDRESS THE PROBLEM, BUT CHRYSLER AND ITS REPRESENTATIVES DID NOT ADDRESS THE ISSUE. LINK TO ARTICLE: HTTP://AUTO-RECALLS.JUSTIA.COM/CHRYSLER/TOWN-AND-COUNTRY/2008/10V611000/INDEX.HTML. *TR
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THE HOSE THAT CONNECTED THE AIR CONDITIONER COMPRESSOR TO THE FIRE WALL WAS FRACTURED AND CAUSING FREON TO LEAK. THE CONTACT REPAIRED THE HOSE BY USING PARTS FROM A LOCAL MECHANIC BUT THE REPAIR DID NOT REMEDY THE ISSUE. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER BUT THE CONTACT DID NOT AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000. UPDATED 12/12/11*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED THREE TIMES. UPDATED 01/03/12
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THE HOSE THAT CONNECTED THE AIR CONDITIONER COMPRESSOR TO THE FIRE WALL WAS FRACTURED AND CAUSING FREON TO LEAK. THE CONTACT REPAIRED THE HOSE BY USING PARTS FROM A LOCAL MECHANIC BUT THE REPAIR DID NOT REMEDY THE ISSUE. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER BUT THE CONTACT DID NOT AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000. UPDATED 12/12/11*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED THREE TIMES. UPDATED 01/03/12
2008 CHRYSLER TOWN & COUNTRY MINIVAN. AROUND 17,000 MILES THE VAN STARTED MAKING NOISE WHEN APPLYING THE BRAKES TOOK IT IN AND THE BRAKE PADS WERE REPLACED, THEN LESS THAN 300 MILES LATER IT WAS SCREECHING AND THE BRAKE PADS & ROTORS HAD TO BE REPLACED. I FILED A COMPLAINT THEN ODI ID NUMBER : 10326711. TO THEIR CREDIT, CHRYSLER DID REIMBURSE US. NOW IN JULY 2010, THE BRAKES ARE MAKING NOISES AND WE TAKE IT TO CHRYSLER AND THEY TOLD US IT NEEDS NEW BRAKE PADS AN ROTORS AGAIN, THIS IS LESS THAN 6,000 MILES LATER. HOWEVER THE ROTORS ARE ON BACKORDER AND WILL NOT BE IN UNTIL LATE AUGUST. IT IS NOW OCTOBER 26TH, 3 MONTHS LATER AND WE HAVE JUST BEEN TOLD FOR THE FIFTH STRAIGHT TIME THAT THE ROTORS ARE STILL ON BACKORDER AND THEY DO NOT EXPECT THEM UNTIL SOMETIME IN NOVEMBER. OUR CAR NOW SHAKES AND SHIMMIES AND SQUEALS & SCREECHES WHEN WE APPLY THE BRAKES. THIS CANNOT BE GOOD FOR THE VEHICLE AND HAS TO BE AFFECTING THE WHEELS, AXLES, BEARINGS, ETC NOT TO MENTION WHATEVER ELSE ON THE CAR IS GETTING SHAKEN OUT OF PLACE. I FEEL IT IS A ROLLING DEATHTRAP AND SHOULD NOT EVEN BE ALLOWED ON THE HIGHWAY. CHRYSLER HAS ADMITTED THEY HAVE BRAKE PROBLEMS AND SENT OUT LETTERS TO ASSIST WITH PAYING FOR NEW BRAKES HOWEVER, MAKING SOMEONE WAIT FOR OVER 3 MONTHS FOR BRAKE PARTS IS CRIMINAL! THE DEALERSHIP WHERE WE HAVE BEEN TRYING TO GET THE PARTS SAYS THEY ARE SO SORRY BUT THIS HAS BEEN AN ON GOING PROBLEM WITH THE CHRYSLER MINIVANS. WE EVEN CALLED THE DEALERSHIP IN A TOWN ABOUT 60 MILES AWAY AND THEY TOO CONFIRMED THE ROTORS ARE ON BACKORDER. PLEASE INVESTIGATE THIS AND STEP IN AND DO SOMETHING BEFORE SERIOUS ACCIDENTS AND INJURIES OCCUR. *TR
2008 CHRYSLER TOWN & COUNTRY MINIVAN. AROUND 17,000 MILES THE VAN STARTED MAKING NOISE WHEN APPLYING THE BRAKES TOOK IT IN AND THE BRAKE PADS WERE REPLACED, THEN LESS THAN 300 MILES LATER IT WAS SCREECHING AND THE BRAKE PADS & ROTORS HAD TO BE REPLACED. I FILED A COMPLAINT THEN ODI ID NUMBER : 10326711. TO THEIR CREDIT, CHRYSLER DID REIMBURSE US. NOW IN JULY 2010, THE BRAKES ARE MAKING NOISES AND WE TAKE IT TO CHRYSLER AND THEY TOLD US IT NEEDS NEW BRAKE PADS AN ROTORS AGAIN, THIS IS LESS THAN 6,000 MILES LATER. HOWEVER THE ROTORS ARE ON BACKORDER AND WILL NOT BE IN UNTIL LATE AUGUST. IT IS NOW OCTOBER 26TH, 3 MONTHS LATER AND WE HAVE JUST BEEN TOLD FOR THE FIFTH STRAIGHT TIME THAT THE ROTORS ARE STILL ON BACKORDER AND THEY DO NOT EXPECT THEM UNTIL SOMETIME IN NOVEMBER. OUR CAR NOW SHAKES AND SHIMMIES AND SQUEALS & SCREECHES WHEN WE APPLY THE BRAKES. THIS CANNOT BE GOOD FOR THE VEHICLE AND HAS TO BE AFFECTING THE WHEELS, AXLES, BEARINGS, ETC NOT TO MENTION WHATEVER ELSE ON THE CAR IS GETTING SHAKEN OUT OF PLACE. I FEEL IT IS A ROLLING DEATHTRAP AND SHOULD NOT EVEN BE ALLOWED ON THE HIGHWAY. CHRYSLER HAS ADMITTED THEY HAVE BRAKE PROBLEMS AND SENT OUT LETTERS TO ASSIST WITH PAYING FOR NEW BRAKES HOWEVER, MAKING SOMEONE WAIT FOR OVER 3 MONTHS FOR BRAKE PARTS IS CRIMINAL! THE DEALERSHIP WHERE WE HAVE BEEN TRYING TO GET THE PARTS SAYS THEY ARE SO SORRY BUT THIS HAS BEEN AN ON GOING PROBLEM WITH THE CHRYSLER MINIVANS. WE EVEN CALLED THE DEALERSHIP IN A TOWN ABOUT 60 MILES AWAY AND THEY TOO CONFIRMED THE ROTORS ARE ON BACKORDER. PLEASE INVESTIGATE THIS AND STEP IN AND DO SOMETHING BEFORE SERIOUS ACCIDENTS AND INJURIES OCCUR. *TR
TL*THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, BOTH OF THE SIDE DOOR PANELS OPENED SUDDENLY. THE CONTACT PULLED OVER AND CLOSED THE DOORS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE DOORS WERE REPAIRED. THE FAILURE OCCURRED AGAIN. THE CONTACT ALSO STATED THAT SHE HEARD A GRINDING NOISE WHILE DRIVING BACK TO THE DEALER AND THE TRANSMISSION FELL OUT OF THE VEHICLE ONTO THE GROUND. THE AIR CONDITIONER FAILED TWICE AND THE FRONT BRAKE PADS ALSO FELL OFF. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. THE CURRENT MILEAGE WAS APPROXIMATELY 20,000.
TL*THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, BOTH OF THE SIDE DOOR PANELS OPENED SUDDENLY. THE CONTACT PULLED OVER AND CLOSED THE DOORS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE DOORS WERE REPAIRED. THE FAILURE OCCURRED AGAIN. THE CONTACT ALSO STATED THAT SHE HEARD A GRINDING NOISE WHILE DRIVING BACK TO THE DEALER AND THE TRANSMISSION FELL OUT OF THE VEHICLE ONTO THE GROUND. THE AIR CONDITIONER FAILED TWICE AND THE FRONT BRAKE PADS ALSO FELL OFF. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. THE CURRENT MILEAGE WAS APPROXIMATELY 20,000.
I AM THE OWNER OF A 2008 CHRYSLER TOWN AND COUNTRY TOURING EDITION MINIVAN, I HAVE BEEN COMPLAINING ABOUT MY BRAKES AND THE GRINDING NOISES AND UNUSUAL STOPPING PATTERNS I HAVE BEEN EXPERIENCING SINCE PURCHASING THE VEHICLE. RECENTLY A CHRYSLER WARRANTY EXTENSION WAS ISSUED TO COVER REPLACEMENT OF FRONT ROTORS AND PADS. MY VEHICLES FRONT ROTORS AND PADS WERE CHANGED AND A 50.00 DEDUCTIBLE WAS PAID FOR THIS SERVICE. ONE MONTH LATER MY VEHICLE EXPERIENCED HEAVY VIBRATIONS IN THE STEERING WHEEL AND A GRINDING EFFECT ON THE BREAK PEDAL. UPON RETURNING TO THE DEALER THEY REPLACED THE FRONT ROTORS AND PADS DUE TO WARPING. I AM CONCERNED THAT THIS PROBLEM WILL RESURFACE A MONTH LATER. IS THIS VEHICLE SAFE WITH THE CURRENT BREAKING DESIGN AND COMPONENTS. MY QUESTIONS ARE, WHY IS IT WARPING AND WEARING OUT SO QUICKLY AND ARE THERE ANY OTHER REPORTS OF FAULTY BREAK DESIGN CAUSING INJURY OR ACCIDENTS? I TRULY FEEL MY FAMILY IS LIFE IS AT RISK IN THIS VEHICLE. *TR
I AM THE OWNER OF A 2008 CHRYSLER TOWN AND COUNTRY TOURING EDITION MINIVAN, I HAVE BEEN COMPLAINING ABOUT MY BRAKES AND THE GRINDING NOISES AND UNUSUAL STOPPING PATTERNS I HAVE BEEN EXPERIENCING SINCE PURCHASING THE VEHICLE. RECENTLY A CHRYSLER WARRANTY EXTENSION WAS ISSUED TO COVER REPLACEMENT OF FRONT ROTORS AND PADS. MY VEHICLES FRONT ROTORS AND PADS WERE CHANGED AND A 50.00 DEDUCTIBLE WAS PAID FOR THIS SERVICE. ONE MONTH LATER MY VEHICLE EXPERIENCED HEAVY VIBRATIONS IN THE STEERING WHEEL AND A GRINDING EFFECT ON THE BREAK PEDAL. UPON RETURNING TO THE DEALER THEY REPLACED THE FRONT ROTORS AND PADS DUE TO WARPING. I AM CONCERNED THAT THIS PROBLEM WILL RESURFACE A MONTH LATER. IS THIS VEHICLE SAFE WITH THE CURRENT BREAKING DESIGN AND COMPONENTS. MY QUESTIONS ARE, WHY IS IT WARPING AND WEARING OUT SO QUICKLY AND ARE THERE ANY OTHER REPORTS OF FAULTY BREAK DESIGN CAUSING INJURY OR ACCIDENTS? I TRULY FEEL MY FAMILY IS LIFE IS AT RISK IN THIS VEHICLE. *TR
THE BRAKES ARE CONSTANTLY NEEDING TO BE REPLACED DUE TO WEAR. THE PROBLEM BEGINS WITH SQUEAKING AND THEN GRINDING BEGINS. BRAKES ARE BEING REPLACED AS OFTEN AS EVERY 12,000 MILES. REPAIRS INVOLVED NEW BRAKE PADS AND EITHER NEW ROTORS OR REPAIRED ROTORS. THIS HAS BEEN AN ONGOING PROBLEM SINCE ABOUT 12,000 MILES. *TR
THE BRAKES ARE CONSTANTLY NEEDING TO BE REPLACED DUE TO WEAR. THE PROBLEM BEGINS WITH SQUEAKING AND THEN GRINDING BEGINS. BRAKES ARE BEING REPLACED AS OFTEN AS EVERY 12,000 MILES. REPAIRS INVOLVED NEW BRAKE PADS AND EITHER NEW ROTORS OR REPAIRED ROTORS. THIS HAS BEEN AN ONGOING PROBLEM SINCE ABOUT 12,000 MILES. *TR
2008 CHRSYLER TOWN AND COUNTRY FRONT BRAKES ARE DEFECTIVE AND EAR OUT WITHIN 5,000 MILES. MANUFACTURER IS AWARE OF PROBLEM AND HAS DESIGNED NEW BRAKE PADS. THEY HAVE NOT RECALLED THE VEHICLES. THEY DO NOT HAVE ENOUGH BRAKE PADS AVAILABLE FOR REPLACEMENT AND ARE TELLING CUSTOMERS THAT THEY MUST WAIT 4 MONTHS TO GET BRAKE PADS. THEY SUGGEST THAT PEOPLE SIMPLY DRIVE WITH METAL ON METAL UNTIL BRAKES ARE AVAILABLE. THIS IS ABSURD AND OBVIOUSLY UNSAFE. *TR
2008 CHRSYLER TOWN AND COUNTRY FRONT BRAKES ARE DEFECTIVE AND EAR OUT WITHIN 5,000 MILES. MANUFACTURER IS AWARE OF PROBLEM AND HAS DESIGNED NEW BRAKE PADS. THEY HAVE NOT RECALLED THE VEHICLES. THEY DO NOT HAVE ENOUGH BRAKE PADS AVAILABLE FOR REPLACEMENT AND ARE TELLING CUSTOMERS THAT THEY MUST WAIT 4 MONTHS TO GET BRAKE PADS. THEY SUGGEST THAT PEOPLE SIMPLY DRIVE WITH METAL ON METAL UNTIL BRAKES ARE AVAILABLE. THIS IS ABSURD AND OBVIOUSLY UNSAFE. *TR
I HAVE A CHRYSLER TOWN AND COUNTRY 2008 MINIVAN. I HAVE HAD BRAKE AND ROTOR PROBLEMS BEGINNING AFTER ONE YEAR. I HAD FRONT BRAKES PADS REPLACED AND ROTORS RESURFACED AT 11,300 MILES. I DID NOT TRUST CHRYSLER TO DO IT. AT 20,740 MILES, I HAD TO DO REPLACE FRONT BRAKES AND ROTORS AGAIN. AT 22,000 MILES, THE CAR SHOOK LIKE A CARNIVAL RIDE WHEN I APPLIED BRAKES. REAR ROTORS WERE WARPED AND THEY WERE REPLACED ALONG WITH THE CALIPER SLIDES. ON THE REAR RIGHT, THE SLIDE PIN BOLT WAS DAMAGED. WITHIN FOUR MONTHS, AT 24,700 MILES, THE REAR BRAKES WERE REPLACED AGAIN. AT 24,947, THE AC HOSE WAS RUPTURED. FIVE WEEKS LATER, AT 26, 869 MILES, I HAD ALL BRAKES AND ROTORS REPLACED AGAIN. THIS TIME WE PUT IN CERAMIC BRAKE PADS AND BETTER QUALITY ROTORS. THE SERVICE MAN NOTIFIED ME THAT THE FRONT BRAKE ROTOR WAS VERY OVERHEATED WITH BLUE SCORCH MARKS. HE SAID A POSSIBLE FIRE COULD HAVE HAPPENED DUE TO BRAKE CALIPER OR COLLAPSED BRAKE HOSE ISSUE. WE HATE THIS VAN. IT IS TWO YEARS OLD AND HAS COST US A FORTUNE. CHRYSLER SHOULD REIMBURSE US FOR ALL THE BRAKES AND ROTORS. *TR
I HAVE A CHRYSLER TOWN AND COUNTRY 2008 MINIVAN. I HAVE HAD BRAKE AND ROTOR PROBLEMS BEGINNING AFTER ONE YEAR. I HAD FRONT BRAKES PADS REPLACED AND ROTORS RESURFACED AT 11,300 MILES. I DID NOT TRUST CHRYSLER TO DO IT. AT 20,740 MILES, I HAD TO DO REPLACE FRONT BRAKES AND ROTORS AGAIN. AT 22,000 MILES, THE CAR SHOOK LIKE A CARNIVAL RIDE WHEN I APPLIED BRAKES. REAR ROTORS WERE WARPED AND THEY WERE REPLACED ALONG WITH THE CALIPER SLIDES. ON THE REAR RIGHT, THE SLIDE PIN BOLT WAS DAMAGED. WITHIN FOUR MONTHS, AT 24,700 MILES, THE REAR BRAKES WERE REPLACED AGAIN. AT 24,947, THE AC HOSE WAS RUPTURED. FIVE WEEKS LATER, AT 26, 869 MILES, I HAD ALL BRAKES AND ROTORS REPLACED AGAIN. THIS TIME WE PUT IN CERAMIC BRAKE PADS AND BETTER QUALITY ROTORS. THE SERVICE MAN NOTIFIED ME THAT THE FRONT BRAKE ROTOR WAS VERY OVERHEATED WITH BLUE SCORCH MARKS. HE SAID A POSSIBLE FIRE COULD HAVE HAPPENED DUE TO BRAKE CALIPER OR COLLAPSED BRAKE HOSE ISSUE. WE HATE THIS VAN. IT IS TWO YEARS OLD AND HAS COST US A FORTUNE. CHRYSLER SHOULD REIMBURSE US FOR ALL THE BRAKES AND ROTORS. *TR