16
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Exterior Lighting Complaints

Showing 16 of 16
Jan 15, 2016 118,000 mi

TL* THE CONTACT OWNS A 2005 BUICK CENTURY. WHILE DRIVING APPROXIMATELY 60 MPH, THE LOW BEAMS STOPPED WORKING AND HINDERED THE CONTACT'S VISIBILITY WHILE THE VEHICLE WAS IN MOTION. THE CONTACT HAD TO HOLD THE SWITCH TO GET THE HIGH BEAMS TO REMAIN ILLUMINATED DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE MULTI-FUNCTION SWITCH ON THE COLUMN FOR THE LIGHTS NEEDED TO BE REPLACED, INCLUDING PREMATURELY DETERIORATED GROUND WIRES. THE DEALER STATED THAT THE PARTS WERE TO BE ORDERED, BUT WERE NOT YET AVAILABLE FOR THEM TO PROVIDE A SPECIFIC DATE OF WHEN THE PART WOULD BE AVAILABLE TO COMPLETE THE REPAIR. THE CONTACT LEFT THE VEHICLE AT THE DEALER UNTIL THE PART WAS AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.

Jan 15, 2016 118,000 mi

TL* THE CONTACT OWNS A 2005 BUICK CENTURY. WHILE DRIVING APPROXIMATELY 60 MPH, THE LOW BEAMS STOPPED WORKING AND HINDERED THE CONTACT'S VISIBILITY WHILE THE VEHICLE WAS IN MOTION. THE CONTACT HAD TO HOLD THE SWITCH TO GET THE HIGH BEAMS TO REMAIN ILLUMINATED DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE MULTI-FUNCTION SWITCH ON THE COLUMN FOR THE LIGHTS NEEDED TO BE REPLACED, INCLUDING PREMATURELY DETERIORATED GROUND WIRES. THE DEALER STATED THAT THE PARTS WERE TO BE ORDERED, BUT WERE NOT YET AVAILABLE FOR THEM TO PROVIDE A SPECIFIC DATE OF WHEN THE PART WOULD BE AVAILABLE TO COMPLETE THE REPAIR. THE CONTACT LEFT THE VEHICLE AT THE DEALER UNTIL THE PART WAS AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.

Nov 2, 2015 80,000 mi

A FEW TIMES IN THE LAST 2 YEARS THE HEADLIGHTS HAVE TURNED OFF WHILE DRIVING FOR NO REASON. ONCE WHILE I WAS IN THE CAR WITH A FRIEND WHO ALSO OWNS A BUICK THE ISSUE OCCURRED AND HE TOLD ME HIS CAR HAD BEEN RECALLED FOR THE SAME ISSUE. I CONTACTED BUICK, WHO DENIED ANY KNOWLEDGE OF THE ISSUE, THEY REFERRED ME TO MY LOCAL BUICK DEALER WHO WAS AWARE OF THE PROBLEM BUT INDICATED MY MODEL WAS NOT ONE THAT HAD BEEN RECALLED. AS GM SAID THEY HAD NO LIABILITY, I PAID MY LOCAL BUICK DEALER TO DIAGNOSE THE ISSUE, WHICH THEY DETERMINED WAS A FAULTY HEADLIGHT SENSOR. THE PART WAS REPLACED AT MY EXPENSE ON JULY 1, 2015. 3 WEEKS AGO THE ISSUE OCCURRED AGAIN, DRIVING ON A DARK COUNTRY ROAD THE HEADLIGHTS WENT OUT. I CONTACTED GM AGAIN, THEY ASSIGNED A FILE # 8-1631489873 BUT ASSUMED NO RESPONSIBILITY, AGAIN TELLING ME TO DEAL WITH MY LOCAL BUICK DEALER.

Nov 2, 2015 80,000 mi

A FEW TIMES IN THE LAST 2 YEARS THE HEADLIGHTS HAVE TURNED OFF WHILE DRIVING FOR NO REASON. ONCE WHILE I WAS IN THE CAR WITH A FRIEND WHO ALSO OWNS A BUICK THE ISSUE OCCURRED AND HE TOLD ME HIS CAR HAD BEEN RECALLED FOR THE SAME ISSUE. I CONTACTED BUICK, WHO DENIED ANY KNOWLEDGE OF THE ISSUE, THEY REFERRED ME TO MY LOCAL BUICK DEALER WHO WAS AWARE OF THE PROBLEM BUT INDICATED MY MODEL WAS NOT ONE THAT HAD BEEN RECALLED. AS GM SAID THEY HAD NO LIABILITY, I PAID MY LOCAL BUICK DEALER TO DIAGNOSE THE ISSUE, WHICH THEY DETERMINED WAS A FAULTY HEADLIGHT SENSOR. THE PART WAS REPLACED AT MY EXPENSE ON JULY 1, 2015. 3 WEEKS AGO THE ISSUE OCCURRED AGAIN, DRIVING ON A DARK COUNTRY ROAD THE HEADLIGHTS WENT OUT. I CONTACTED GM AGAIN, THEY ASSIGNED A FILE # 8-1631489873 BUT ASSUMED NO RESPONSIBILITY, AGAIN TELLING ME TO DEAL WITH MY LOCAL BUICK DEALER.

Sep 24, 2015 65,000 mi

HEADLIGHTS TURNED OFF WHILE DRIVING. NO HEADLIGHTS OR BRIGHTS ONLY AVAILABLE.

Sep 24, 2015 65,000 mi

HEADLIGHTS TURNED OFF WHILE DRIVING. NO HEADLIGHTS OR BRIGHTS ONLY AVAILABLE.

May 19, 2015 82,500 mi

WE HAVE HAD OUR 2005 BUICK LACROSSE FOR ABOUT SIX MONTHS NOW AND WANT TO REPORT THIS LIGHTING SAFETY CONCERN. THIS HEADLIGHT INCIDENT WITH OUR BUICK HAS ACTUALLY HAPPENED TO US, THREE TIMES SINCE MID APRIL. THE FIRST TIME IT HAPPENED, WE WERE DRIVING ONE EVENING, SUDDENLY OUR LOW BEAM HEADLIGHTS WENT OFF. THIS WAS VERY FRIGHTENING AS IT WAS A DARK STRETCH OF ROAD, WITH TRAFFIC. I SLOWED AND FOUND A REASONABLE SAFE SPOT TO PULL OVER. I TRIED TURNING THE HEADLIGHT SWITCH IN SEVERAL POSITIONS WITH NO SUCCESS. WE NORMALLY KEEP THE HEADLAMP SWITCH IN THE AUTO POSITION. OUR LOW BEAM HEADLIGHTS STILL WERE NOT COMING ON. I THEN FOUND I COUND TURN MY HIGH BEAMS ON, SO I DID TO ILLUMINATE THE ROAD AND BE ABLE TO DRIVE HOME. DRIVING WITH ONLY HIGH BEAMS IS BOTH DANGEROUS AND ILLEGAL. IT CAN BE BLINDING TO ON COMING TRAFFIC AND I COULD HAVE BEEN CITED IF I HAD BEEN PULLED OVER BY THE POLICE. FROM WHERE MY LOW BEAMS WENT OUT, TO HOME WAS ABOUT 4.5 MILES. RIGHT BEFORE PULLING IN AT HOME MY LOW BEAMS CAME BACK ON. I TURNED OFF THE HIGH BEAMS AND STILL HAD THE LOW BEAMS. QUITE UNUSUAL. THEN WITHIN A 2 TO 3 WEEK STRETCH, MY LOW BEAM HEADLIGHTS WENT OUT TWICE AGAIN. RIGHT AWAY, I TURNED ON MY HIGH BEAMS AND WITHIN 15 - 20 MINUTES, LOW BEAMS CAME BACK ON. WHILE I'M ABLE TO LIGHT UP THE ROAD USING THE HIGH BEAMS IF THIS HAPPENS AGAIN - IT STILL IS NOT A SAFE ALTERNATIVE. THERE IS AN ISSUE. I DON'T KNOW IF IT'S A MODULE PROBLEM, BAD WIRING, I JUST DON'T KNOW. I DID FIND OUT ON THE INTERNET, OTHER SAME YEAR, MAKE AND MODEL DRIVERS HAVE EXPERIENCED THIS SAME ISSUE. LIGHTS GOING OUT FOR NO REASON WHILE DRIVING AT NIGHT NEEDS TO BE ADDRESSED. THANK YOU FOR RESEARCHING AND GETTING GM TO DO THE RIGHT THING AND HAVE THEM FIX THIS SAFETY ISSUE.

May 19, 2015 82,500 mi

WE HAVE HAD OUR 2005 BUICK LACROSSE FOR ABOUT SIX MONTHS NOW AND WANT TO REPORT THIS LIGHTING SAFETY CONCERN. THIS HEADLIGHT INCIDENT WITH OUR BUICK HAS ACTUALLY HAPPENED TO US, THREE TIMES SINCE MID APRIL. THE FIRST TIME IT HAPPENED, WE WERE DRIVING ONE EVENING, SUDDENLY OUR LOW BEAM HEADLIGHTS WENT OFF. THIS WAS VERY FRIGHTENING AS IT WAS A DARK STRETCH OF ROAD, WITH TRAFFIC. I SLOWED AND FOUND A REASONABLE SAFE SPOT TO PULL OVER. I TRIED TURNING THE HEADLIGHT SWITCH IN SEVERAL POSITIONS WITH NO SUCCESS. WE NORMALLY KEEP THE HEADLAMP SWITCH IN THE AUTO POSITION. OUR LOW BEAM HEADLIGHTS STILL WERE NOT COMING ON. I THEN FOUND I COUND TURN MY HIGH BEAMS ON, SO I DID TO ILLUMINATE THE ROAD AND BE ABLE TO DRIVE HOME. DRIVING WITH ONLY HIGH BEAMS IS BOTH DANGEROUS AND ILLEGAL. IT CAN BE BLINDING TO ON COMING TRAFFIC AND I COULD HAVE BEEN CITED IF I HAD BEEN PULLED OVER BY THE POLICE. FROM WHERE MY LOW BEAMS WENT OUT, TO HOME WAS ABOUT 4.5 MILES. RIGHT BEFORE PULLING IN AT HOME MY LOW BEAMS CAME BACK ON. I TURNED OFF THE HIGH BEAMS AND STILL HAD THE LOW BEAMS. QUITE UNUSUAL. THEN WITHIN A 2 TO 3 WEEK STRETCH, MY LOW BEAM HEADLIGHTS WENT OUT TWICE AGAIN. RIGHT AWAY, I TURNED ON MY HIGH BEAMS AND WITHIN 15 - 20 MINUTES, LOW BEAMS CAME BACK ON. WHILE I'M ABLE TO LIGHT UP THE ROAD USING THE HIGH BEAMS IF THIS HAPPENS AGAIN - IT STILL IS NOT A SAFE ALTERNATIVE. THERE IS AN ISSUE. I DON'T KNOW IF IT'S A MODULE PROBLEM, BAD WIRING, I JUST DON'T KNOW. I DID FIND OUT ON THE INTERNET, OTHER SAME YEAR, MAKE AND MODEL DRIVERS HAVE EXPERIENCED THIS SAME ISSUE. LIGHTS GOING OUT FOR NO REASON WHILE DRIVING AT NIGHT NEEDS TO BE ADDRESSED. THANK YOU FOR RESEARCHING AND GETTING GM TO DO THE RIGHT THING AND HAVE THEM FIX THIS SAFETY ISSUE.

Dec 7, 2013 48,740 mi

WHILE DRIVING AT NIGHT, THE HEADLIGHTS TURNED OFF BY THEMSELVES. THIS HAS HAPPENED 3 TIMES. WHEN HIGH/LOW BEAM SELECTOR WAS USED, LIGHTS RETURNED ON. SUSPECT FAULTY SWITCH?? *TR

Dec 7, 2013 48,740 mi

WHILE DRIVING AT NIGHT, THE HEADLIGHTS TURNED OFF BY THEMSELVES. THIS HAS HAPPENED 3 TIMES. WHEN HIGH/LOW BEAM SELECTOR WAS USED, LIGHTS RETURNED ON. SUSPECT FAULTY SWITCH?? *TR

Aug 20, 2010 57,000 mi

TL* THE CONTACT OWNS A 2005 BUICK CENTURY. THE CONTACT STATED THAT THE HEADLIGHT BULBS WERE POSITIONED TOO CLOSE TO THE PLASTIC COVER LENS CAUSING THE PLASTIC COVER TO FOG. THE FAILURE WOULD CAUSE REDUCED VISIBILITY OF THE ROADWAY AND THE CONTACT BELIEVED THE FAILURE COULD POTENTIALLY CAUSE A FIRE. THE DEALER ADVISED THEY WERE NOT ABLE TO ASSIST WITH THE DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 57,000 AND THE CURRENT MILEAGE WAS 72,617. UPDATED 12/21/10 *BF THE CONSUMER STATED THE TRANSMISSION WAS SLIPPING, THE ROTORS, TIRES AND SEAT BELTS NEEDED TO BE REPLACED. UPDATED 12/3/10

Aug 20, 2010 57,000 mi

TL* THE CONTACT OWNS A 2005 BUICK CENTURY. THE CONTACT STATED THAT THE HEADLIGHT BULBS WERE POSITIONED TOO CLOSE TO THE PLASTIC COVER LENS CAUSING THE PLASTIC COVER TO FOG. THE FAILURE WOULD CAUSE REDUCED VISIBILITY OF THE ROADWAY AND THE CONTACT BELIEVED THE FAILURE COULD POTENTIALLY CAUSE A FIRE. THE DEALER ADVISED THEY WERE NOT ABLE TO ASSIST WITH THE DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 57,000 AND THE CURRENT MILEAGE WAS 72,617. UPDATED 12/21/10 *BF THE CONSUMER STATED THE TRANSMISSION WAS SLIPPING, THE ROTORS, TIRES AND SEAT BELTS NEEDED TO BE REPLACED. UPDATED 12/3/10

Dec 25, 2008 100,000 mi

2005 BUICK CENTURY HEADLIGHTS TURN THEMSELVES OFF WHILE DRIVING.THIS HAS HAPPENED ON THREE SEPARATE OCCASIONS . I BELIEVE A FAULTY HIGH LOW BEAM SWITCH IS THE PROBLEM. *TR

Dec 25, 2008 100,000 mi

2005 BUICK CENTURY HEADLIGHTS TURN THEMSELVES OFF WHILE DRIVING.THIS HAS HAPPENED ON THREE SEPARATE OCCASIONS . I BELIEVE A FAULTY HIGH LOW BEAM SWITCH IS THE PROBLEM. *TR

Apr 9, 2008 68,977 mi

TL*THE CONTACT OWNS A 2005 BUICK CENTURY. THE HEADLIGHTS HAVE BEEN SHUTTING OFF DURING THE NIGHT. THE FAILURE HAS OCCURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT A NEW DIMMER SWITCH WAS NEEDED. THE MANUFACTURER STATED THAT THE DEALER WOULD COVER HALF OF THE REPAIR COSTS. THE CONTACT FEELS THAT HE SHOULD NOT BE CHARGED AT ALL BECAUSE THIS IS A SAFETY HAZARD. THE CURRENT MILEAGE WAS 69,000 AND FAILURE MILEAGE WAS 68,977. UPDATED 4/23/08 *CN

Apr 9, 2008 68,977 mi

TL*THE CONTACT OWNS A 2005 BUICK CENTURY. THE HEADLIGHTS HAVE BEEN SHUTTING OFF DURING THE NIGHT. THE FAILURE HAS OCCURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT A NEW DIMMER SWITCH WAS NEEDED. THE MANUFACTURER STATED THAT THE DEALER WOULD COVER HALF OF THE REPAIR COSTS. THE CONTACT FEELS THAT HE SHOULD NOT BE CHARGED AT ALL BECAUSE THIS IS A SAFETY HAZARD. THE CURRENT MILEAGE WAS 69,000 AND FAILURE MILEAGE WAS 68,977. UPDATED 4/23/08 *CN