2008 BUICK ENCLAVE Air Bags Problems

1st incident was 6/29/24 my driver seat airbag deployed. 2nd incident happened 8/3/24 when the airbag on the driver side deployed the whole side from the front to the back of the trunk.

I didn’t have any accidents but I when to many mechanics shops and each saying that it is an electrical problem with my 2008 Buick enclave CXL 3.6 also an issue with the airbag on the dash it showing service airbag soon I brought this car a couple of years ago and the airbag light was on when I brought it. VIN [XXX] I can be reach at [XXX] [XXX] or email me at [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

At 65,000 Transmission went out 100,000 Electrical issue due to lose ground wire under fuse box 121,000 Electrical issue caused battery to drain and vehicle not turn off. Even if key out of ignition 121,000 Driver Side Curtain Airbags deployed when battery replaced

My airbags driver side and the passenger front all exploded while sitting in my driveway nobody in the vehicle

Passenger airbag will disable randomly while driving for random periods of time ranging from a few seconds to a few hours despite there being a 140+ lb passenger. This will happen every few minutes.

1.Passenger airbag- warning light gives me a daily message to service the airbag. I worry about whether the airbag will deploy at any moment or may not deploy if an accident occurs as I travel with my children daily. 2.Power steering- My power steering locked as I was driving 2 years ago. The auto shop has replaced/repaired the power steering system multiple times, however steering continues to whine and rub. 3.Trunk liftgate- The liftgate has abruptly lowered as my children and I have tried to get items in and out of the back. This resulted in one of them getting hit in the head. The back liftgate button has stopped engaging.

I purchased this vehicle several years ago used and everything was working fine. Several months later, whenever a "passenger" sits in the front passenger seat, the check airbag and seat belt system message appears in the dashboard. After the seat becomes unoccupied, the message remains on...sometimes for a couple of days, sometimes for a week, and sometimes for a month or two. Then it may stop showing the message until a person sits there again. This also happened when the vehicle was not running and the key was in my pocket. I went and applied pressure to the passenger seat and when I started the vehicle with an empty passenger seat, the message appeared again. I took my vehicle to the dealer and they were going to charge me an arm and a leg for the repair and I was thinking this should be a covered repair. What I am saying is the message appears that something is wrong and when someone sits in the seat.

The contact owns a 2008 Buick Enclave. The contact stated that while operating the vehicle the air bag sensor light had illuminated and the message "service air bag" had displayed. The vehicle was taken to the local dealer who diagnosed that the failure was due to water corrosion in the air bag system. The vehicle was not repaired. The manufacturer was not notified. The VIN was not available. The failure mileage was 200,000.

Mileage: 200,000

IT SAYS SERVICE AIRBAG

THE "SERVICE AIR BAG" LIGHT IS ON IN MY 2008 BUICK ENCLAVE. I HAD NOTICED THAT AT FIRST, IT WOULD GO ON AND OFF IF I WAS SITTING IN THE SEAT AND SOMEONE ELSE WAS DRIVING. I ASSUMED IT WAS BECAUSE IT THOUGHT I WAS A CHILD SITTING IN THE FRONT SEAT, AS I AM A 30 YEAR OLD FEMALE WHO BARELY WEIGHS 100 LBS. THE LIGHT IS NOW CONSTANTLY ON.

Mileage: 98,000

THE PASSENGER AIRBAG OFF LIGHT COME ON FOR NO REASON WHILE THERE IS A PASSENGER SEATED. WE REPLACE THE SEATBELT AND SEAT BELT SENSOR. THE NEXT CODE SAYS TO REPLACE THE SEAT SENSOR ITSELF. THAT'S A $1000 REPAIR. AND THAT DOES NOT ENSURE THAT THE AIRBAG WILL DEPLOY. THE SEAT BELT REPLACEMENT WAS SUPPOSED TO FIX THE ISSUE. BASED ON THE CODES. WILL THE AIRBAG DEPLOY IN THE EVENT OF AN ACCIDENT? WE DO NOT KNOW. THIS OCCURS BOTH WHEN THE VEHICLE IS STATIONARY AND/OR MOVING.

Mileage: 65,000

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 171,000.

Mileage: 171,000

PASSENGER SIDE FRONT AIRBAG HAS FAILED IN CAR AND WAS NOT DEPLOYED. DEALERSHIP HAS LOOKED INTO IT, FIXED CONNECTIONS AND STILL IT IS DISPLAYING THAT IT NEEDS TO BE SERVICED. SIGNAL STARTED WHILE DRIVING AT SPEED AFTER CONNECTIONS TO PASSENGER SEAT WERE REPAIRED.

Mileage: 102,500

AIR BAGS LIGHT STAYS ON REAR WIPER STOP WORKING

Mileage: 127,000

THE AIRBAG KEEP GOING OFF AND ON SERVICE AIRBAG AND WHEN I BRING IT TO GET IT CHECK THEY CAN'T FIND ANYTHING WRONG WITH IT

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. WHILE DRIVING, THE "SERVICE AIR BAG" MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE CONTACT CALLED HUTCHINSON BUICK GMC CADILLAC (3989 RIVER PL DR, MACON, GA 31210, (478) 757-2177) AND WAS INFORMED THAT THE SENSOR OR MODULE IN THE SEAT MAY HAVE CAUSED THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT HAD A COMPUTER SCAN TEST BY AN INDEPENDENT MECHANIC, BUT THE RESULTS WERE UNKNOWN. THE CONTACT ALSO STATED THAT THE FAILURE ONLY OCCURRED WHEN THE PASSENGER SEAT WAS OCCUPIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ASSOCIATED WITH THE VIN; THEREFORE, THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 149,000.

Mileage: 149,000

SERVICE AIRBAGS JUST STARTED ILLUMINATING TODAY. FROM THE RESEARCH I HAVE BEEN SEEING. IT'S BECAUSE THE WIRING HARNESS UNDER PASSENGER SEAT GETS PINCH. ALSO THE SUN ROOF IS LEAKING THROUGH THE AIR BAG AREA ON THE DRIVER SIDE TO THE LEFT OF THE WINDSHIELD WHILE SITTING INSIDE THE CAR....

Mileage: 220,000

CHECK AIR BAG MONITOR KEEPS COMING ON

SUNROOF WATER LEAK. WHEN IT RAINS WATER POURS FROM ALL PARTS OF THE ROOF ONTO THE INTERIOR OF THE CAR. FROM FALLING WATER TO WATER RUNNING DOWN THROUGH THE WALLS OF EVERY PART OF THE CAR. IT HAS STARTED TO CAUSE ELECTRICAL PROBLEMS WITH THE VEHICLE AND ALSO I HAVE FOUND MOLD UNDER THE CARPET WHERE THE WATER ACCUMULATES. IT IS USUALLY 1 TO 2 INCHES OF WATER ON THE FLOOR BOARDS AFTER RAINING. CAUSING MOLD, RUST AND MILDEW. THIS HAPPENS WHENEVER IT RAINS, A LITTLE OR ALOT. THIS MAY BE CAUSING UNHEALTH IISUES. IT WOULD BE SMART FOR BUICK TO FIX THESE ISSUES NOW BEFORE MEDICAL BILLS ARE INVOLVED.

Mileage: 90,000

THE PASSENGER AIRBAG LIGHT ALWAYS SAYS OFF AND THE SERVICE AIR BAG NOTICE IS ALWAYS ON. WE TOOK THE CAR IN TO A DEALER SEVERAL YEARS AGO AND WERE TOLD IT IS NOT COVERED UNDER THE AIRBAG RECALL. THIS IS HARD TO BELIEVE; THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT. GM SHOULD NOT RISK AN IMPORTANT SAFETY ISSUE DEFECT TO GO IGNORED.

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT THE TAILGATE DID NOT FUNCTION PROPERLY. WHEN THE TAILGATE WAS UTILIZED, THE DOOR WOULD RAISE UP, BUT WOULD AUTOMATICALLY FALL DOWN AND NOT REMAIN IN THE UPWARD POSITION. ALSO, THE SUN ROOF LEAKED WATER INTO THE VEHICLE. AS A RESULT, MILDEW COVERED THE FRONT AND REAR FLOORS. FURTHERMORE, THE AIR BAG INDICATOR REMAINED ILLUMINATED AND WOULD NOT TURN OFF. THERE WERE NO WARNING INDICATORS ILLUMINATED FOR THE TAILGATE OR SUN ROOF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 141,966.

Mileage: 141,966

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT THE FRONT PASSENGER AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO JIM CAUSLEY BUICK GMC TRUCK (38111 SOUTH GRATIOT AVENUE, CLINTON TOWNSHIP, MI 48036, (866) 774-0267) WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER SEAT OCCUPANT SENSOR FAILED. THE DEALER STATED THAT IF THE FRONT PASSENGER SEAT OCCUPANT SENSOR WAS NOT REPLACED, THE FRONT PASSENGER AIR BAG WOULD NOT DEPLOY IN THE EVENT OF A CRASH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 123,000.

Mileage: 123,000

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT THE FRONT PASSENGER AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO JIM CAUSLEY BUICK GMC TRUCK (38111 SOUTH GRATIOT AVENUE, CLINTON TOWNSHIP, MI 48036, (866) 774-0267) WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER SEAT OCCUPANT SENSOR FAILED. THE DEALER STATED THAT IF THE FRONT PASSENGER SEAT OCCUPANT SENSOR WAS NOT REPLACED, THE FRONT PASSENGER AIR BAG WOULD NOT DEPLOY IN THE EVENT OF A CRASH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 123,000.

Mileage: 123,000

WENT TO GET OUT OF THE VEHICLE FROM DRIVER SIDE AND THE DOOR WOULDNT OPEN. YOU CAN PULL THE DOOR HANDLE BACK BUT DOOR WILL NOT OPEN. DOOR WILL OPEN FROM THE OUTSIDE. ALSO, THE PASSENGER SIDE AIR BAG NOTIFICATION COMES ON FOR A WHILE BUT THEN WILL GO OFF PERIODICALLY. WHEN YOU START THE VEHICLE IT WILL SAY "SERVICE AIR BAG" (PICTURE ATTACHED).

2008 BUICK ENCLAVE (RECALL# 14030)-FAILURE OF THE PASSENGER SIDE IMPACT AIR BAGS INTERMITTENTLY NOT WORKING. RESEARCHED AND DISCOVERED THAT GENERAL MOTORS LLC (GM) IS RECALLING CERTAIN MODEL YEAR 2008-2013 BUICK ENCLAVE. THE AIR BAG INDICATOR REMAINS ILLUMINATED INTERMITTENTLY OFF AND ON WHILE DRIVING WITH A PASSENGER IN THE DRIVERS SEAT. THE AIRBAG SENSOR WILL NOT REGISTER ANY IF THE PERSON IN THE PASSENGER SEAT IS NOT OF A CERTAIN WEIGHT. THIS IS REALLY A DANGEROUS SITUATION GIVEN THAT MY TEENAGERS RIDE IN THE FRONT PASSENGER SEAT MOST TIMES. PLEASE HAVE SOMEONE CONTACT ME IMMEDIATELY TO GET THIS RESOLVED. THIS RECALL IS IDENTICAL TO MY 2008 BUICK BUT YET NOT SHOWING FOR MY VIN.

Mileage: 128,000

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. WHILE OPERATING THE VEHICLE, THE AIR BAG INDICATOR REMAINED ILLUMINATED. ALSO, WHILE DRIVING IN THE RAIN, WATER LEAKED INTO THE CABIN AND ONTO THE FLOOR OF THE VEHICLE, WHICH CAUSED THE BRAKE PEDAL TO BECOME SLIPPERY WHEN DEPRESSED. THE FAILURES WERE NOT DIAGNOSED OR REPAIRED. THE DEALER (ECKENHOFF BUICK, 919 CHURCH RD, CHERRY HILL, NJ) AND THE MANUFACTURER WERE NOTIFIED, BUT NO SOLUTION WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 130,000. *TT*JB

Mileage: 130,000

FRONT PASSENGER SEAT AIR BAG WARNING WORKS ON AND OFF WHILE DRIVING OR SITTING IN TRAFFIC WHEN SOMEONE IS SITTING IN THE SEAT

Mileage: 58,800

PASSENGER SEAT AIR BAG SENSOR DOES NOT WORK IF SOMEBODY UNDER 175 LBS IS SITTING THERE

Mileage: 110,000

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER (SCHUCHARD'S WESTSIDE GMC INC, 1800 9TH AVE SW, WATERTOWN, SD 57201, (605) 886-5694) WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR NEEDED TO BE REPLACED ON THE FRONT PASSENGER SIDE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WAS NO RECALL FOR THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

Mileage: 105,000

HAD BUICK RECALL DONE IN 2011. WAS NOT PERMANENT. PASSENGER SENSOR DOES NOT WORK AND DISPLAY READS 'OFF'. 'SERVICE AIRBAG' STAYS ON THE DASH DISPLAY.

Mileage: 98,000

PASSENGER AIRBAG SENSOR DOES NOT WORK PROPERTY. THUS, ANYONE SITTING IN THE FRONT PASSENGER SEAT MAY NOT GET AN AIRBAG AT IMPACT. THERE IS NO RECALL ON THIS, HOWEVER A LOT OF POSTS ABOUT IT. I CAN SAY THAT THE FRONT SEAT HAS NOT BEEN USED THAT MUCH IN THE CAR NOR BY A LARGE INDIVIDUAL. $1000+ TO REPLACE FOR A $4000 CAR IS TOO MUCH. THIS SHOULD BE A RECALL BEFORE SOMEONE DIES.

Mileage: 135,000

WARNING AIRBAG LIGHT AND MESSAGE COMES ON AND GOES OFF CONTINUOUSLY WHEN I'M DRIVING MY CAR. I HAVE NEVER BEEN INVOLVED ON ANY CRASH OR INCIDENT WITH THIS VEHICLE IT JUST CAME ONE FOR NOTHING

Mileage: 122,000

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT LOST CONTROL AND CRASHED HEAD ON INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE HEAD, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT WAS NOT SURE IF THE VEHICLE WAS DESTROYED. A LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE INTERMITTENTLY ROCKED BACK AND FORTH. THE FAILURE RECURRED SEVERAL TIMES. ALSO, WHEN THE VEHICLE WAS STARTED, THE AIR BAG INDICATOR ILLUMINATED AND REMAINED LIT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INSPECTED THE VEHICLE AND PERFORMED A TIRE ROTATION AND BALANCING. ADDITIONALLY, THE CONTACT STATED THAT THE SUN ROOF LEAKED WATER WHEN IT RAINED. THE DEALER WAS CONTACTED (SELLERS BUICK GMC, FARMINGTON HILLS, MI, 248-579-4892) AND SCHEDULED AN APPOINTMENT FOR A LATER DATE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THE WARRANTY EXPIRED AND THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

Mileage: 75,000

THE FRONT PASSENGER SEAT SENSOR DOES NOT TURN ON THE FRONT AIRBAG SYSTEM IF AN INDIVIDUAL IS UNDER 150 LBS. THE VEHICLE HAS ONLY 125,000 MILES AND REPLACING THE SEAT SENSOR IS APPROXIMATELY $1000.

Mileage: 125,000

TAKATA RECALL THE AIR BAG SENSOR LIGHT COME ON AND STAYS ON. SOMETHING IS WRONG WITH THE SENSOR . THIS SHOULD NEVER HAPPEN ON ANY CAR.

Mileage: 104,000

VARIOUS PROBLEMS WITH ELECTRICAL. HAD HARNESS REPLACED (COME TO FIND OUT ITS DUE TO WATER LEAK). AIR BAG SENSORS GO OFF AND ON SO YOU REALLY DON'T KNOW IF ITS WORKING OR NOT. ENGINE SHUTDOWN COMPLETELY AND NOW WHEN ITS STARTED THE ENGINE MAKES LOUD KNOCK. WAS TOLD POSSIBLE TIMING CHAIN. ONLY HAS 140,000.

Mileage: 140,000

HAD AIRBAG RECALL DONE THEN LIGHT CAME BACK ON

WARNING LIGHTS FOR AIR BAGS ON DASH (EXCLAMATION MARK) KEEPS ON SHOWING, ALSO WHEN STARTING VEHICLE IT STATES "SERVICE AIR BAGS" DID NOT FIND IT ON ANY RECALL, PURCHASE VEHICLE FEB 2017

Mileage: 141,000

I JUST BOUGHT THIS VEHICLE AND THE AIR BAG LIGHT IS ON.

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. WHILE THE VEHICLE WAS PARKED, THE AIR BAGS DEPLOYED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO BE DIAGNOSED, BUT THE CONTACT WAS NOT GIVEN A CAUSE FOR THE DEPLOYMENT. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V118000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

Mileage: 130,000

PASSENGER SIDE AIRBAG WARNING LIGHT GOES ON AND OFF INTERMITTENTLY WITH A PASSENGER SITTING ON THIS SIDE. WARNING LIGHT SAYS TO SERVICE THE AIR BAG. THIS VEHICLE HAS NEVER HAD THE AIRBAGS DEPLOY.

Mileage: 120,000

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. AFTER STARTING THE ENGINE, THE AIR BAG SENSOR INDICATOR REMAINED ILLUMINATED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

Mileage: 150,000

I OWN BUICK ENCLAVE 2008. IT WAS PURCHASED IN OCT 2016. A FEW WEEKS LATER THE PASSENGER SIDE AIR BAG LIGHT KEEPS COMING ON. IT GOES ON AND OFF DRIVING DOWN THE ROAD. IF YOU JUMP AND MOVE AROUND IN THE SEAT. SOMETIMES YOU CAN GET THE WARNING LIGHT TO GO TO OFF. BUT MOST OF THE TIME THE PASSENGER AIR BAG WARNING LIGHT IS ON. IT DOESNT SEEM TO MATTER IF YOU ARE 150 OR 225 POUNDS. IT HAPPENS WHEN YOUR MOVING OR SITTING STILL, IT HAPPENS IN THE CITY AND DRIVING ON THE HIGHWAY, TURNING OR DRIVING STRAIGHT. IT IS REDICULACY UNSAFE FOR THE PASSENGER!

AIR BAG PROBLEMS ON PASSENGER SIDE WARNING SYSTEM ON, DEALER SAYS MIGHT BE ON RECALL

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT CONTACTED ONSTAR WHO PERFORMED A DIAGNOSTIC TEST, WHICH DETERMINED THAT THE TRANSMISSION, ENGINE, AIR BAG, AND BRAKE SYSTEMS FAILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.

Mileage: 140,000

PASSENGER AIRBAG SENSOR DOES NOT WORK WITH PASSENGER SITTING IN SEAT AT ANY TIME.

Mileage: 125,000

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE THERE WAS A PASSENGER SEATED IN THE FRONT PASSENGER'S SEAT, THE PASSENGER AIR BAG WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT STATED THAT THE SEAT MOUNTED SIDE IMPACT AIR BAG WIRING HARNESS WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 127,000. THE VIN WAS NOT INCLUDED.

Mileage: 127,000

AIRBAG LIGHT ON PASSENGER SIDE INDICATES AIRBAG WILL NOT DEPLOY. VEHICLE HAS BEEN BROUGHT IN TO SEVERAL DIFFERENT DEALERSHIPS TO BE EVALUATED, EACH CLAIMING A DIFFERENT CODE HAS BEEN ACTIVATED, HOWEVER NO FIX HAS BEEN PERMANENT. VEHICLE HAD PREVIOUS RECALL (2011) ON AIRBAG SENSOR - FIX WAS NOT PERMANENT. MOST RECENT TIME, DEALERSHIP CLAIMS A SENSOR IN THE SEAT IS BAD AND WILL REQUIRE $1200 FIX DUE TO ITS LOCATION IN THE SEAT??? CODES B0074 & B0081 (INTERNAL FAULT IN PASSENGER PRESENCE MODULE) THERE IS NOT A TIME THAT THE AIRBAG ENGAGES - STILL OR MOVING. THIS HAS BEEN AN ISSUE WHILE WAS STILL IN WARRANTY AND BEYOND WARRANTY - GM REFUSES TO WORK WITH ME.

Mileage: 63,000

I OWN A 2008 BUICK ENCLAVE WHICH WAS PARKED STATIONARY IN MY DRIVEWAY ON MARCH 24TH 2016. AS I EXITED MY HOME AND ATTEMPTED TO UNLOCK MY VEHICLE I WAS SURPRISED BY A CLOUD OF SMOKE THAT WAS RELEASED BY THE FRONT PASSENGER AIRBAG. IT HAD DEPLOYED FOR NO APPARENT REASON. DAMAGING THE DASH, RADIO, AND DESTROYING THE WINDSHIELD GLASS. I IMMEDIATELY CONTACTED GM SERVICE DEPARTMENT IN WHICH THEY SENT OUT A TOW TRUCK TO REMOVE MY VEHICLE FROM MY PREMISES AND SHIPPED IT TO A ED RINKE CHEVROLET SERVICE DEPARTMENT. THEIR INVESTIGATOR CLAIMS THAT THERE WAS A PREVIOUS CRACK IN THE WINDSHIELD THAT CAUSED THE 12" OF STANDING WATER DAMAGE ON MY FLOORBOARDS AND IN THE AIRBAG SENSOR MODULE. THERE WAS NO CRACK... SO AFTER BEING INCONVENIENCED FOR ALMOST A MONTH, GM CLAIMS THAT THE WINDSHIELD WAS AN AFTERMARKET PRODUCT AND THAT THEY'VE GOT NO RESPONSIBILITY FOR THE DEPLOYMENT OR TOTALED VEHICLE DAMAGES. THE TRUCK WAS RETURNED TODAY APR. 19,2016 VERY INOPERABLE!

Mileage: 135,000

INDICATOR LIGHT SHOWS PASSENGER AIRBAG NEEDS TO BE REPLACED. DEALER SAID IT MAY NOT DEPLOY IN EVENT OF IMPACT. CAR HAS NOT BEEN IN ACCIDENT AND AIRBAG HAS NOT BEEN DEPLOYED PREVIOUSLY.

Mileage: 118,000

WHILE DRIVING I NOTICED THE PASSENGER AIRBAG LIGHT WOULD COME ON AND OFF. NOW IT STAYS ON ALL THE TIME. I TOOK IT IN AND FOUND OUT THAT THE PASSENGER PRESENCE MODULE NEEDS TO BE REPLACE AT A COST TO ME OF $900.00. I SEE THAT THIS IS AN ONGOING PROBLEM MANY PEOPLE HAVE WITH THIS CAR. HOW IS THIS NOT A RECALL?

Mileage: 88,000

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY. WHILE DRIVING, THE VEHICLE STALLED AND THE ENGINE REDUCE WARNING ERROR ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V118000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,161.

Mileage: 10,161

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE FRONT PASSENGER SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER AIR BAG SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000. THE VIN WAS NOT AVAILABLE.

Mileage: 89,000

THE PASSENGER AIRBAG SENSOR DOES NOT DETECT A PERSON SITTING DOWN. MOST OF THE TIME IT DOES NOT TURN ON EVEN WHEN AN ADULT IS SITTING ON THE SEAT.

THE PPS MODULE KEEPS BREAKING EVERY 1.5 YEARS. THIS IS THE PASSENGER PRESENCE MODULE IN THE PASSENGER SEAT THAT GIVES INDICATION TO THE VEHICLE AS TO WHETHER THERE IS A PASSENGER OVER 100 POUNDS, AND TELLS THE VEHICLE WHETHER TO DEPLOY AIRBAGS. SINCE THE ORIGINAL PURCHASE, IT HAS BROKEN 3 MORE TIMES. IT WAS REPLACE TWICE UNDER WARRANTY, AND NOW IT HAS BROKEN AGAIN OUT OF WARRANTY AND RITCHEY CADILLAC TELLS ME THAT I HAVE TO PAY FOR IT. IT IS OVER $1000 TO FIX...EVERY YEAR AND HALF?? THE 'SERVICE AIR BAG' MESSAGE COMES ON, THE AIRBAG ICON COMES ON. IT BREAKS SO OFTEN THAT I DON'T TRUST IT AT ALL! CLEARLY THIS IS A PASSENGER SAFETY ISSUE, THAT IS NOT BEING PROPERLY ADDRESSED. THEY KEEP REPLACING THE ISSUE WITH A JUNK SOLUTION.

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT FOR MONTHS THE REAR LIFTGATE RANDOMLY FELL DOWN WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE:BODY) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V118000 (AIR BAGS) AND THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. PARTS DISTRIBUTION DISCONNECT. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT CONTINUED TO EXPERIENCE THE REAR LIFTGATE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

MY CAR WAS STATIONARY SITTING IN MY DRIVEWAY AND ON SEPT. 1, 2015 I NOTICE THE FRONT PASSENGER SIDE WINDSHIELD WAS SHATTERED, UPON FURTHER INVESTIGATION THE AIRBAG PASSENGER SIDE AND ALONE BOTH SIDES OF THE CAR HAD DEPLORED.

Mileage: 88,239

I HAVE A 2008 BUICK ENCLAVE AND THE AIR BAG LIGHT CAME ON. I TOOK IT TO A MECHANIC TO CHECK IT OUT BUT HE SAID ITS A RECALL SO I TOOK IT TO BUICK DEALER TO GET IT FIXED. FIRST OF ALL THEY WEREN'T VERY WELCOMING BUT LONG STORY SHORT THEY SAID THAT ITS NOT A RECALL I HAVE TO PURCHASE THE ENTIRE MODULE WHICH WILL COST $1500 TO GET IT FIXED. I AM VERY CONFUSED. THEY SAID THE RECALL IS FOR PASSENGER SIDE PRESSURE SENSOR AND THEY ARE HAVING ME REPLACE THE ENTIRE PASSENGER SIDE AIRBAG MODULE.

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING LIGHT CONTINUOUSLY ILLUMINATED WHEN THE PASSENGER SEAT WAS OCCUPIED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THERE WAS A LOUD BANG AS THE SIDE AIR BAGS DEPLOYED WITHOUT WARNING. THE REAR PASSENGER SUSTAINED A LACERATION ON THE NECK THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 66,400.

Mileage: 66,400

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V118000 (AIR BAGS), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

AIRBAG SERVICE LIGHT CAME ON....NOW WHEN A PASSENGER SITS IN THE SEAT THE LIGHT SAYS OFF. SO THAT NOW THE PASSENGER WILL NOT HAVE THE AIRBAG INFLIAT IF THERE IS A ACCIDENT...NOT GOOD. THIS SHOULD BE A RECALL.

Mileage: 110,725

AIR BAG SERVICE LIGHT CAME ON AND WAS TAKEN TO DEALER FOR SERVICE AS I ALREADY HAD A LETTER STATING THIS COULD HAPPEN AND IF SO TAKE IT TO DEALER FOR REPAIR. AFTER BEING CHECK OUT BY DEALER I WAS TOLD THEY COULD FIND THE PROBLEM HOWEVER MY BATTERY CHECK OUT BAD AND THAT COULD BE THE PROBLEM, SO I PAID THEM TO REPLACE BATTERY. AFTER BATTERY WAS REPLACED THE SERVICE LIGHT WENT OUT, UNTIL 1/13/15 WHILE DRIVING VEHICLE HOME AFTER HAVING IT SERVICED BY DEALER THE AIR BAGS SERVICE LIGHT REAPPEARED AND WHEN I TOOK IT BACK TO THE DEALER I WAS TOLD THEY WOULD BE HAPPY TO CHECK IT OUT AT MY COST WHICH I SAID NOT KNOWING WHAT THE COST COULD ADD UP TO I WOULD JUST CONTINUE TO DRIVE WITH THE SERVICE LIGHT ON. IT IS NOW 5/21/15 AND IT CONTINUES BRIGHTLY BURN. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

Mileage: 19,500

THE 2008 BUICK ENCLAVE HAVE A MODULE AIR BAG SENSOR IN THE PASSENGER SEAT THAT WHEN A PASSENGER SETS IN THE SEAT THE AIR BAG INTERCATOR LIGHT IN CENTER CONSUL LIGHTS UP LETTING YOU KNOW THAT THE AIR BAG IS ON AND WORKING. MY AIR BAG MODULE SENSOR NEEDS REPLACING. I WAS TOLD FROM DEALERSHIP THAT THE SEAT WOULD HAVE TO BE TAKEN OUT TO REPLACE THIS PART WHICH WILL COST 850.00. PEOPLE JUST DON'T HAVE THIS KIND OF MONEY. THE BUICK ENCLAVES ESPECIALLY THE 2008 MODEL HAVE HAD NUMEROUS RECALLS.I FEEL THIS IS A SAFETY ISSUE AND BUICK SHOULD ADDRESS THIS ISSUE TO INSURE OUR SAFETY. IF NOT, THERE WILL BE THOSE ON THE ROAD DRIVING WITHOUT THE PROPER SAFETY THEY NEED. I BELIEVE THIS IS A PART THAT WAS CHEAP MADE AND BUICK KNOWS IT AND THEY SHOULD TAKE RESPONSIBILITY TO ENSURE THE CUSTOMERS SAFETY. WILL YOU PLEASE REVIEW THIS CASE. I AM ONE THAT IS DRIVING AROUND WITH THIS ISSUE. *TR

Mileage: 105,000

PASSENGER AIR COMES ON AND GOES OFF WHILE DRIVING DOWN THE ROAD. *TR

Mileage: 59,000

I PURCHASED MY VEHICLE JANUARY 2014. SINCE THEN I HAVE HAD MAJOR ISSUES WITH IT LEAKING WHEN IT RAINS,. WATER ENTERS THE SUNROOF AND DRIPS THROUGHOUT THE VEHICLES OVERHEAD AS WELL AS SOAKS THE PASSENGER SIDE CARPET. WATER DRIPS FROM THE VISOR, THE OVERHEAD LIGHTS (WHICH COULD RESULT IN AN ELECTRICAL FIRE) IN THE FRONT MIDDLE AND BACK OF THE VEHICLE IT SEEPS THROUGH THE SEAT BELT HEIGHT ADJUSTERS AND THE AREA WHERE THE SIDE AIRBAGS DEPLOY (WHICH COULD CAUSE DEPLOY ISSUES). THE PROBLEM HAS GOTTEN SO BAD MY VEHICLE IS STARTING TO SMELL LIKE MOLD AND I AM AFRAID THAT AFTER A YEAR OF THIS PROBLEM MOLD HAS GROWN UNDER THE CARPET AS WELL AS IN THE OVERHEAD FOAM. MY BIGGEST CONCERN IS IF MY CHILD IS EXPOSED TO THIS FOR AN EXTENDED PERIOD OF TIME IT WILL FLAIR UP HIS ASTHMA. A CHILD WITH ASTHMA IS VERY SENSITIVE TO MOLD AND MILDEW AND HE IS VERY SENSITIVE AS WELL AS HAS ALLERGIES TO MOLD. ADDITIONALLY, WHEN IT RAINS MY EXHAUST SMOKES AND CAR PUTTS AS IF WATER HAS GOTTEN INTO THE ENGINE/EXHAUST, THE CHECK ENGINE LIGHT HAS COME ON SEVERAL TIMES WHILE TRAVELING AND NO ONE CAN SEEM TO FIND THE ISSUE, THE CHECK AIRBAG LIGHT CAME ON A COUPLE OF MONTHS AFTER THE PURCHASE, AND MY STEERING WHEEL TIGHTENS UP WHEN I TURN AND I HAVE ALREADY HAD THAT TAKEN CARE OF ONCE. AS I WAS DRIVING HOME TODAY THE EMERGENCY BRAKE LIGHT CAME ON AND DINGED ALL THE WAY HOME. I BELIEVE THERE ARE NOW ELECTRICAL ISSUES WITH THE VEHICLE DUE TO THE LEAKS AND MAY CAUSE A MALFUNCTION OR FIRE. *TR

Mileage: 83,000

IN 2012, MY 2008 BUICK ENCLAVE WAS RECALLED DUE TO A MALFUNCTION OF THE AIRBAG. THE RECALL NUMBER WAS #10085. THE VEHICLE WAS REPAIRED BY COLEMAN BUICK IN LAWRENCEVILLE, NJ IN 2012 AND THE COST OF THE REPAIRS WAS COVERED UNDER THE RECALL. ON FEB 10, 2015, I TOOK THE VEHICLE TO COLEMAN BUICK BECAUSE THE PASSENGER SIDE AIRBAG WAS NOT PERFORMING PROPERLY AGAIN. THE DEALER INDICATED THE "PASSENGER PRESENCE MODULE" WAS NOT FUNCTIONING CORRECTLY AND THAT IT WOULD NEED TO BE REPLACED AT THE COST OF OVER $875. I DO NOT FEEL THIS IS FAIR OR PROPER SINCE THE VEHICLE HAS PREVIOUSLY BEEN RECALLED FOR AIR BAG ISSUES AND BECAUSE GM IS CURRENTLY RECALLING THOUSANDS OF VEHICLES FOR KNOWN AIRBAG DEFECTS. *TR

Mileage: 86,000

THE FRONT PASSENGER SERVICE AIRBAG WARNING LIGHT COMES ON INTERMITTENTLY. THE PROBLEM WAS TRACED TO A FAULTY PASSENGER PRESENCE SYSTEM ASSEMBLY. THE COST OF REPAIR IS ESTIMATED AT ABOUT $650. I WOULD DEEPLY APPRECIATE YOUR INVESTIGATING THIS MATTER. THANK YOU SO MUCH. *TR

Mileage: 50,000

IN 2012, MY 2008 BUICK ENCLAVE WAS RECALLED DUE TO A MALFUNCTION OF THE AIRBAG. THE RECALL NUMBER WAS #10085. THE VEHICLE WAS REPAIRED BY FERMAN BUICK ON 11/21/12 AND THE COST OF THE REPAIRS WAS COVERED UNDER THE RECALL. ON NOV 11, 2014, I TOOK THE VEHICLE TO FERMAN BUICK IN LUTZ FLORIDA BECAUSE THE PASSENGER SIDE AIRBAG WAS NOT PERFORMING PROPERLY AGAIN. THE DEALER INDICATED THE "PRESENT SENSOR PAD" WAS NOT FUNCTIONING CORRECTLY AND THAT IT WOULD NEED TO BE REPLACED AT THE COST OF OVER $900. I DO NOT FEEL THIS IS FAIR OR PROPER SINCE THE VEHICLE HAS PREVIOUSLY BEEN RECALLED FOR AIR BAG ISSUES AND BECAUSE GM IS CURRENTLY RECALLING THOUSANDS OF VEHICLES FOR KNOWN AIRBAG DEFECTS. *TR

Mileage: 71,084

ON PASSENGER SIDE, AIR BAG SENSOR DOES NOT DETECT A PASSENGER SITTING IN THE SEAT SO INDICATOR LIGHT ALWAYS SAYS "OFF" AND WILL TURN ON SOMETIMES, BUT MOST TIMES NOT TURN ON AT ALL. WE WERE CONCERNED THAT IN A CRASH, THE PASSENGER AIR BAG WOULD NOT DEPLOY AS IT THINKS NO ONE IS SEATED THERE. WE TOOK THE CAR TO BERGLUND CHEVROLET FOR REPAIR. THEY HAD TO REPLACE THE SENSOR AND PASSENGER SIDE SEAT CUSHION TO RESOLVE THE PROBLEM AND IT COST IN EXCESS OF $700. THIS SHOULD HAVE BEEN A RECALL AS I HAVE READ ON THIS WEBSITE THAT OTHERS HAD SIMILAR PROBLEMS WITH THEIR AIRBAG. THIS IS A FOLLOW UP TO OUR EARLIER COMPLAINT @10583156. *TR

Mileage: 46,233

THE PASSENGER AIRBAG LIGHT DOESN'T COME ON WHEN A PASSENGER IS SEATED IN THE PASSENGER SEAT. AFTER I FIRST NOTICED THE LIGHT NOT BEING ON....SOMETIMES IT COMES AND SOMETIMES IT DOES NOT COME ON. *TR

Mileage: 99,000

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR DID NOT ILLUMINATE WHEN THE PASSENGER SEAT WAS OCCUPIED. THE DEALER STATED THAT THE PPS SENSOR MODULAR ON THE FRONT PASSENGER SIDE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000. UPDATED 10/22/14*LJ UPDATED 4/1/2015 *JS

Mileage: 75,000

SINCE I BOUGHT MY TRUCK I HEARD A WEIRD NOISE FROM THE STEERING WHEEL I THOUGHT WELL MAYBE BECAUSE IM NOT USED TO IT BECAUSE BEFORE I WAS DRIVING AN NISSAN X-TERRA 2002. SO IM A WOMEN DON'T KNOW ANYTHING ABOUT CARS SO I SAID IT LOOKS GOOD IT WAS FROM ONLY ONE OWNER BEFORE SO I THINK WE ARE GOOD. PLUS I THOUGHT IT'S NOT LIKE I'M PAYING $5,000 FOR A TRUCK AND IT'S A BUICK IT'S CONSIDER LUXURY SO I DIDN'T THINK I WAS MAKING A BAD CHOICE. WELL THE NOISE IT'S GETTING WORSE I BARELY MADE IT TO MY HOUSE YESTERDAY BECAUSE THE STEERING WHEEL DIDN'T WANT TO WORK ANYMORE IT WAS RAINING SO HARD IM 9 MONTHS PREGNANT I MADE THAT INVESTMENT DOING A HUGE SACRIFICE SO ME AND MY CHILD COULD BE PROTECTED, FEEL CONFIDENT THAT AT THE END OF THE DAY WE ARE IN GOOD HANDS IN THAT TRUCK. ALSO WHEN I BOUGHT THIS TRUCK A MONTH LATER THE AIR BAG SERVICE LIGHT WAS ON I DID A RESEARCH IT SAID THAT THIS TRUCK HAD A RECALL FOR THAT SO I TOOK IT TO THE BUICK AND THEY FIX IT. AND NOW THE ENGINE LIGHT TURNS ON EVERY NOW AND THEN. I MEAN I'M DOING EVERYTHING I SHOULD FOR THIS VEHICLE I CHANGE OIL REGULARLY AND I PAY FOR THE SYNTHETIC OIL BECAUSE THEY SAID IT WAS BETTER FOR THIS TYPE OF BRAND CARS THAT ARE LUXURY FOR OUR MIDDLE CLASS PEOPLE. AND IT'S NOT LIKE I TRAVEL IN THAT VEHICLE I ONLY USE IT TO GO TO WORK, GROCERIES, FAMILY AND FRIENDS HOUSE HONESTLY I DON'T USE IT TO TRAVEL WHERE I LIVE IS A SMALL TOWN SO IT'S NOT LIKE I HAVE THIS TRUCK ALL OVER THE PLACE IF YOU SEE IT'S LIKE NEW IT'S THE CXL IT HAS 2 SUNROOF, LEATHER SEATS, DVD PLAYER I MEAN IM IN LOVE WITH THIS TRUCK BUT C'MON THAT'S NOT SAFE FOR ME AND MY BABY. *TR

Mileage: 90,000

THREE WEEKS AGO I TOOK MY 2008 ENCLAVE TO O'NEAL BUICK GMC TO HAVE THE AIR BAG RECALL COMPLETED AS I HAD THE AIRBAG WARNING LIGHT ILLUMINATED IN MY DASH ALONG WITH THE SERVICE AIRBAG WARNING SIGN. I ALSO NOTICED WHEN I DROPPED MY VEHICLE OFF THAT THE PASSENGER SIDE AIRBAG WASN'T WORKING REGARDLESS IF ANYONE WAS SITTING THERE OUR NOT EVEN MY HUSBAND WHO'S 210 POUINDS THE LIGHT STAYED OFF. AFTER LOOKING AT THE VEHICLE THE TECHNICIAN CAME TO ME AND ADVISED THAT THE PASSENGER SIDE AIRBAG ISSUE HAD NOTHING TO DO WITH THE RECALL AND THAT I WOULD NEED TO BRING IT BACK AND LEAVE IT BUT THAT THEY WERE FIXING THE RECALL WHICH HAD TO DO WITH THEM TOUCHING WIRES UNDER MY DRIVER SIDE SEAT. UPON LEAVING THE DEALERSHIP I EXPECTED THE PASSENGER SEAT TO BE THE SAME AS THEY TOLD ME I WOULD NEED TO BRING IT BACK. HOWEVER THE AIRBAG WARNING LIGHT AND SERVICE AIRBAG SIGN SHOULD HAVE GONE AWAY AND THEY BOTH WERE STILL PRESENT. I QUESTIONED IT AND THE TECH SAID AGAIN IT HAS NOTHING TO DO WITH THE RECALL. UPON DRIVING HOME I NOTICED THAT I NOW HAD ANOTHER ISSUE A CLICKING NOISE COMING FROM UNDER MY DRIVER SIDE SEAT WHICH WAS NSOT PRESENT BEFORE THEY DID THE WORK. I DROPPED MY VEHICLE OFF TO THEM AGAIN ON 7/28/14 FOR THE FOLLOW-UP VISIT AND ADVISED THE DEALER THAT BASED ON MY PAPER WORK FROM GM THE WARNIGN LIGHTS I HAVE ARE A RESULT OF THE RECALL. I ALSO ALERTED THEM TO THE CLICKING NOISE AND THEY SAID WE WILL LOOK INTO IT. TO MY SURPRISE WHEN I PICKED MY VEHICLE UP ON 7/29/14 ALL LIGHTS WERE OFF AND EVEN THE PASSENGER SIDE SEAT WAS WORKING AND OF COURSE NO CHARGE TO ME. HOWEVER, AS OF TODAY 7/30/14 I STILL HAVE THE CLICKING NOISE AND IT'S WORST. I HEAR IT ALL OVER MY FRONT END AND NOW EVEN WHEN I TURN MY STEERING WHEEL TO THE RIGHT. I THINK SOMETHING WENT WRONG ELECTRICALLY WHEN THEY INITIALLY TRIED TO DO THE RECALL. BUT IT MAY NOT BE THEM SINCE SOMEONE ELSE IS HAVING THE SAME ISSUE. *TR

Mileage: 89,900

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

Mileage: 53,203

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT, ANOTHER VEHICLE CRASH INTO THE REAR END OF THE VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MINOR INJURIES TO ARMS AND HANDS. THE PASSENGER SUSTAINED LACERATIONS TO THE HEAD AND WAS TAKEN TO THE HOSPITAL FOR MEDICAL ASSISTANCE SINCE SHE WAS PREGNANT AT THE TIME. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DETERMINE WHY THE AIR BAGS FAILED TO DEPLOYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 20 AND THE CURRENT MILEAGE WAS 48,300.

Mileage: 40

WE WERE DRIVING OUR VEHICLE ON THE HIGHWAY (ROUTE 1 NEAR STAFFORD, VA) WHEN IT FELT LIKE IT WAS SUDDENLY NOT SHIFTING GEARS CORRECTLY AND QUICKLY THEREAFTER LOST POWER BEYOND 30 MILES PER HOUR. WE DROVE INTO A PARKING LOT. WE CALLED THE NEAREST BUICK DEALERSHIP/REPAIR SHOP (ROUTE 1 BUICK IN WOODBRIDGE, VA) AND TOLD THEM OF ISSUE. THEY SAID IT SOUNDS LIKE TRANSMISSION AND THE WAVE PLATE IS A "KNOWN ENCLAVE PROBLEM." THEY SAID TO HAVE IT TOWED TO THEM AND THEY MAY BE ABLE TO ASSIST US WITH COST AS IT'S CLOSE TO WITHIN POWERTRAIN WARRANTY. WE HAD IT TOWED THERE TO ROUTE 1 BUICK. THEY DIAGNOSED AND FOUND ALL TRANSMISSION CODES A WAVE PLATE CODE. THEY SAID IT WAS A "KNOWN PROBLEM" AND SO THEY CALLED BUICK GM SERVICE MANAGER. ROUTE 1 BUICK CALLED US BACK TO SAY GM WOULD NOT ASSIST US AS WE WERE OUTSIDE WARRANTY AND HAD NO PREVIOUS ISSUES WITH TRANSMISSION (I HAVE FOUND SEVERAL OTHER TRANSMISSION AND POWER LOSS COMPLAINTS I AND THE PREVIOUS OWNERS HAVE MADE ON THIS EXACT VEHICLE IN MY RESEARCH INTO THIS...I HAVE KEPT ALL RECORDS!). ROUTE 1 SAID THAT OUR COST WOULD START AT $3,800 WITH NO GUARANTEE THEY WOULDN'T FIND OTHER ISSUES NEEDING TO BE ADDRESSED. THE ALSO SAID LUCKY FOR US, OUR VEHICLE HAD AN OPEN RECALL ON SIDE AIR BAG ISSUE THEY COULD FIX. AS WE REALIZED WE MUST PAY OUT-OF-POCKET AND COULD NOT AFFORD $3,800, WE PAID THEM THE $120 FOR DIAGNOSIS AND TOWED IT (AT OUR EXPENSE) TO DUN-RITE TRANSMISSION IN FREDERICKSBURG, VA. DUN-RITE FOUND IT HAD A BROKEN WAVE PLATE. THEY REBUILT TRANSMISSION FOR $2,800. UNFORTUNATELY, THE STABILITRAK, TRACTION CONTROL, AND AIR BAG SENSORS ARE ALL ALSO GOING OFF AND CAR HAS HAD 2 OTHER INSTANCES OF LOSING POWER WHEN GOING UP HILLS. WE PURCHASED THE CERTIFIED GM CAR NOV 2012. MY CAR PAYMENT IS $462. PER MO. SINCE THAT TIME WE HAVE SPENT AN ADDITIONAL $6,095 ON REPAIRS AND MAINTENANCE. OUR AVERAGE MONTH EXPENSES ARE THEREFORE $801! HELP! *TR

Mileage: 103,900

WE WERE DRIVING OUR ENCLAVE ON THE HIGHWAY (ROUTE 1 NEAR STAFFORD, VA) WHEN IT FELT LIKE IT WAS SUDDENLY NOT SHIFTING GEARS CORRECTLY AND QUICKLY THEREAFTER LOST POWER BEYOND 30 MILES PER HOUR. WE DROVE INTO A PARKING LOT. WE CALLED THE NEAREST BUICK DEALERSHIP/REPAIR SHOP (ROUTE 1 BUICK IN WOODBRIDGE, VA) AND TOLD THEM OF ISSUE. THEY SAID IT SOUNDS LIKE TRANSMISSION AND THE WAVE PLATE IS A "KNOWN ENCLAVE PROBLEM." THEY SAID TO HAVE IT TOWED TO THEM AND THEY MAY BE ABLE TO ASSIST US WITH COST AS IT'S CLOSE TO WITHIN POWERTRAIN WARRANTY. WE HAD IT TOWED TO ROUTE 1 BUICK. THEY DIAGNOSED AND FOUND ALL TRANSMISSION AND WAVE PLATE CODES. THEY SAID IT WAS A "KNOWN PROBLEM" AND SO THEY CALLED BUICK GM SERVICE MANAGER. ROUTE 1 BUICK CALLED US BACK TO SAY GM WOULD NOT ASSIST US AS WE WERE OUTSIDE WARRANTY BY 3,000 MILES AND HAD NO PREVIOUS ISSUES WITH TRANSMISSION (I HAVE FOUND SEVERAL OTHER TRANSMISSION AND POWER LOSS COMPLAINTS I AND THE PREVIOUS OWNERS MADE ON THIS EXACT VEHICLE IN MY RESEARCH INTO THIS...I HAVE KEPT ALL RECORDS!). ROUTE 1 SAID THAT OUR COST WOULD START AT $3,800 WITH NO GUARANTEE THEY WOULDN'T FIND OTHER ISSUES NEEDING TO BE ADDRESSED. THE SAID LUCKY FOR US, OUR VEHICLE HAD AN OPEN RECALL ON A SIDE AIR BAG ISSUE THEY COULD FIX. AS WE REALIZED WE MUST PAY OUT-OF-POCKET AND COULDN'T AFFORD $3,800, WE PAID THEM THE $120 FOR DIAGNOSIS AND TOWED IT (AT OUR EXPENSE) TO DUN-RITE TRANSMISSION IN FREDERICKSBURG, VA. DUN-RITE FOUND IT HAD A BROKEN WAVE PLATE. THEY REBUILT TRANSMISSION FOR $2,800. UNFORTUNATELY, THE STABILITRAK, TRACTION CONTROL, AND AIR BAG SENSORS ARE ALL ALSO GOING OFF AND CAR HAS HAD 2 OTHER INSTANCES OF LOSING POWER WHEN DRIVING SINCE. WE PURCHASED THE CERTIFIED GM CAR NOV 2012. MY CAR PAYMENT IS $462. PER MO. SINCE THAT TIME WE HAVE SPENT AN ADDITIONAL $6,095 ON REPAIRS AND MAINTENANCE. OUR AVERAGE MONTHLY EXPENSES ARE THEREFORE $801. HELP US! *TR

Mileage: 1,039,000

I PURCHASED THIS CAR IN JANUARY 20. 2008, WENT TO GET MY FIRST OIL CHANGE, PICK UP THE CAR START TO DRIVE OFF EVERY LIGHT,CAN ON THE CAR INCLUDING THE BUTTON FOR THE DOOR LOCKS, RETURN TO THE TO THE DEALERS WHERE I GOT THE OIL CHANGE AND PURCHASE THE CAR. THEY KEEP THIS CAR FOR 4 WEEKS, TOOK THE WHOLE ENGINE DOWN ON A BRAND NEW CAR THIS WAS A BRAND NEW BUCK ENCLAVE, THAT I PURCHASE OUT OF THE STOCK ROOM ON DISPLAY, WAS GIVEN A RENTAL CAR FOR THAT PERIOD,PICK UP THE CAR AFTER FOUR WEEKS, RETURN BACK WITH THE SAME PROBLEMS AND A LEAK IN THE ROOF ALSO GOT THAT REPAIR, BACK AND FORTH TO THE DEALERS. CHANGE DEALERS AND TOOK IT TO ANOTHER DEALERS THEY DID A GOOD JOB BUT TIME AFTER TIME I WAS STILL HAVING PROBLEMS AT PAYING 47,000 FOR THIS CAR I WAS GIVING A BAD DEAL, AND THEY SHOULD HAVE TAKEN THIS CAR BACK BECAUSE I AM HAVING PROBLEMS TO THIS DAY. I AM SMELLING SMOKE LIKE SOMETHING IS BURNING AND A LITTLE AFRAID TO DRIVE THIS CAR IN FAIR FOR MY KID LIFE.I HAD VALVE CHANGE, CYLINDER HEAD CHANGE,SEAL,GASKET,BOLT,IGNITION COIL REPLACEMENT,LIFTGATE STRUT REPLACEMENT,MASTER CYLINDER REPLACEMENT,REPLACE STEERING GEAR. THIS CAR HAS BEEN NOTHING BUT PROBLEM TO ME , AND ITS A VERY NICE COMFORTABLE CAR, BUT I GOT A BAD ENGINE, AND BUCK SHOULD HAVE HANDLE THIS DIFFERENT INSTEAD OF FIXING AND FIXING GIVEN ME A DIFFERENT CAR. WHEN I PARK THIS CAR IN THE PARKING LOT AND I COME BACK THIS CAR FRONT WINDOW HAS NOT VISIBILITY AND WINDOWS BE FROSTED LIKE SOMETHING IS STILL RUNNING IN THE CAR. SINCE I PURCHASE THIS CAR I HAVE BEEN IN A RENTAL MORE THAN THIS CAR. 3. PERSONAL INFORMATION [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE STEERING HAS BEEN AN ONGOING EVENT SINCE THE SECOND YEAR OF HAVING THE MODEL. I WOULD LOSE CONTROL OF THE VEHICLE WHEN TURNING LEFT. IT WOULD HAVE A MIND OF ITS OWN AND NOT TURN. I HAVE RUN OFF THE ROAD AND WENT INTO SEVERAL DITCHES NOT BEING ABLE TO TURN (TECH SERVICE DATE 6/20/12 RACK AND PINION BINDING CAUSING STIFFNESS IN STEERING--REPLACED STEERING GEAR AND FLUSHED SYSTEM). WE ALMOST HAD A HEAD ON COLLISION WHEN I TURNED IT IN AGAIN WITH THE SAME ISSUE DEMANDING SOMETHING BE DONE. (5/10/13 CORRECTION-REPLACE LEAKING STEERING GEAR AND FAILED P/S PUMP, FILL SYSTEM, BLEED SYS AND VERIFY OPERATION). DIFFICULTY STEERING AND LOUD POPPING NOISE WHILE TURNING LEFT (SERVICE DATE 4/18/14- FOUND INTERNAL LEAK FORM POWER STEERING RACK -REPLACED RACK AND BLEED SYSTEM AND ALIGNED VEHICLE. DROVE OUT OF THE THE DEALERSHIP AND NOTICED A/C NOT WORKING AND SAME NOISE COMING FROM THE FRONT WHILE TURNING LEFT. TOOK IT BACK IN (5/5/14-FOUND LEFT FRONT AXLE SHAFT TO BE POPPING NEEDS TO REPLACE AT OWNERS EXPENSE. THE DEALERSHIP HAD THE VEHICLE FOR 20+ DAYS AND DID NOT FIX. AIRBAG WARNING LIGHT ILLUMINATED SO I TOOK THE VEHICLE INTO THE DEALER (6/29/10--POOR CONNECTION AT SIR HARNESS--DIAGNOSED AND REPAIRED. RECEIVED A RECALL NOTICE IN THE MAIL-TOOK VEHICLE INTO THE DEALER (4/18/14--CORRECTION COMPLETED). AIRBAG WARNING LIGHT ILLUMINATED AGAIN. TOOK VEHICLE TO THE DEALERSHIP (5/5/14-INTERMITTENT SHORT IN PASSENGER PRESENCE MODULE, CHECKED AN RECHECKED -- CORRECTIONS NEEDS FROM PASSENGER PRESENCE MODULE AT CUSTOMERS EXPENSE I WAS CALLED TO PICKED VEHICLE UP AS IS AFTER 20+ DAYS. DEALERSHIP WOULD NOT FIX. *TR

Mileage: 38,360

I PURCHASED THIS CAR ON JANUARY 20, 2008. I WENT TO GET MY FIRST OIL CHANGE, AND WHEN I PICKED UP THE CAR AND STARTED TO DRIVE OFF EVERY LIGHT IN THE CAR INCLUDING THE BUTTON FOR THE DOOR LOCKS CAME ON. I RETURNED TO THE TO THE DEALER WHERE I GOT THE OIL CHANGE AND THEY KEPT THE CAR FOR 4 WEEKS.MIND YOU THIS WAS A BRAND NEW CAR, A BUICK ENCLAVE, THAT I PURCHASED OUT OF THE STOCK ROOM ON DISPLAY. I WAS GIVEN A RENTAL CAR FOR THAT PERIOD, PICKED UP THE CAR AFTER FOUR WEEKS, RETURNED BACK WITH THE SAME PROBLEMS AND A LEAK IN THE ROOF THAT I ALSO HAD TO REPAIR. SINCE THAT TIME IT HAS BEEN BACK AND FORTH TO THE DEALERS. I CHANGED DEALERS AND TOOK IT TO ANOTHER DEALER. THEY DID A GOOD JOB BUT TIME AFTER TIME I WAS STILL HAVING PROBLEMS. I SHOULD NOT HAVE HAD THE PROBLEMS AFTER PAYING $47,000 FOR THIS CAR BRAND NEW. I FEEL I WAS GIVEN A BAD DEAL, AND THEY SHOULD HAVE TAKEN THIS CAR BACK BECAUSE I AM HAVING PROBLEMS TO THIS DAY. I AM SMELLING SMOKE LIKE SOMETHING IS BURNING AND I'M AFRAID TO DRIVE THIS CAR IN FEAR FOR MY AND MY DAUGHTER'S LIFE!! I'VE HAD VALVES CHANGED, CYLINDER HEADS CHANGED, SEALS, GASKETS,, BOLTS,, IGNITION, COIL REPLACEMENT, ,LIFT-GATE REPLACEMENT, MASTER CYLINDER REPLACEMENT, , REPLACED STEERING GEAR. THIS CAR HAS BEEN NOTHING BUT A PROBLEM TO ME. IN SPITE OF ALL THIS IT'S A VERY NICE COMFORTABLE CAR, BUT I GOT A BAD ENGINE, AND BUICK SHOULD HAVE HANDLED THIS DIFFERENTLY INSTEAD OF FIXING IT THEY SHOULD HAVE GIVEN ME A DIFFERENT CAR. WHEN I PARK THIS CAR IN THE PARKING LOT AND I COME BACK THIS CAR FRONT WINDOW HAS NO VISIBILITY AND WINDOWS ARE FROSTED LIKE SOMETHING IS STILL RUNNING IN THE CAR. SINCE I PURCHASED THIS CAR I HAVE BEEN IN A RENTAL MORE THAN THIS CAR. THIS IS A SECOND REQUEST WAS SENT OLD ODI NUMBER IS 10605243 CORRECTIONS DONE. *TR

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT THE AIR BAG LIGHT CONTINUOUSLY ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 14V118000 (AIR BAG). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.

Mileage: 137,000

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT THE AIR BAG, ENGINE, TRACTION CONTROL, AND STABILITY CONTROL LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO DEALER. THE TECHNICIAN STATED THAT THE VEHICLE COULD NOT BE REPAIRED SINCE THE PARTS WERE NO LONGER MANUFACTURED FOR THIS VEHICLE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 14V118000 (AIR BAGS). HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

Mileage: 74,000

A LITTLE AFTER WE PURCHASED THE VEHICLE IN JULY 2009, THE PASSENGER AIRBAG SENSOR LIGHT WOULD MALFUNCTION AND INDICATE THAT NO PASSENGER WAS SITTING IN SEAT EVEN THOUGH THEY WERE. WE MOVED THE SEAT, WE BOUNCED IN THE SEAT AND THE SENSOR STILL DID NOT DETECT PASSENGER. WE TOOK THE CAR TO DEALER SEVERAL TIMES AND WERE TOLD THAT THERE WAS NOTHING WRONG. WE TOOK THE CAR TO DEALER 04/16/2014 TO HAVE THE SENSOR CHECK AND THEY HAVE REPROGRAMMED THE SENSOR, HOWEVER, THIS COST US $103.17. DEALER SERVICE ADVISED US THAT IF THE SENSOR MALFUNCTIONS AGAIN, THEY WOULD HAVE TO REPLACE IT, HOWEVER WE WOULD HAVE TO PAY FOR LABOR AND PART. I JUST CAME ACROSS THIS WEBSITE AND DECIDED TO FILE A COMPLAINT BECAUSE UPON LOOKING IN YOUR COMPLAINT DATABASE, IT SEEMS THAT OTHER ENCLAVE OWNERS HAVE EXPERIENCED THE SAME THING YET, GM HAS NOT RECALLED THE CAR WHICH IS OBVIOUSLY A FLAW IN THEIR ELECTRICAL SYSTEMS. *TT

Mileage: 50

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE INSTRUMENT PANEL ALSO FAILED. ADDITIONALLY, THE VEHICLE BEGAN TO LOSE POWER AND STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE WHICH WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO ADVISED THAT THE WIRES UNDER THE DRIVER AND PASSENGER'S SEAT SHORT CIRCUITED AND WERE EXPOSED. THE VEHICLE WAS REPAIRED BUT THE REPAIRS DID NOT PREVENT THE VEHICLE FROM STALLING AGAIN. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE AFTER THE FAILURE. THE VEHICLE WAS TOWED TO A LOCAL DEALER, WHO REPLACED THE WIRES UNDER THE SEATS. THE CONTACT STATED THAT AFTER THE SECOND REPAIR, THERE WERE STILL EXPOSED WIRES PROTRUDING FROM UNDER THE DRIVER AND PASSENGER'S SEAT AND THE AIR BAG WARNING LIGHT WOULD ILLUMINATE SPORADICALLY. THE MANUFACTURER WAS NOTIFIED OF THE RECURRING FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,061.

Mileage: 51,061

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE AIR BAG OFF INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE FRONT PASSENGER'S OCCUPANCY SEAT CUSHION WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 65,668.

Mileage: 65,668

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE PASSENGER AIR BAG SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 47,311. THE CURRENT MILEAGE WAS 51,520.

Mileage: 47,311

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED WHILE THAT DRIVING APPROXIMATELY 30 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 14V118000 (AIR BAGS) BUT DID NOT CONFIRM IF THE VEHICLE WAS INCLUDED IN THE RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE. CONTACT ALSO STATED THAT VEHICLE WILL ROLL BACK ON HILL WITH FOOT ON GAS.

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT THE PASSENGER'S SIDE AIR BAG DEACTIVATED WARNING LIGHT WAS ILLUMINATED WHILE THE PASSENGER'S SEAT WAS OCCUPIED. THE FAILURE WAS RECURRING AND 50 PERCENT OF TIME THAT THE FAILURE OCCURRED WAS WHEN THE SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO A DEALER BUT THE DEFECT COULD NOT BE REPAIRED. THE CONTACT WAS INFORMED BY THE DEALER THAT THE DEFECT WAS DUE TO A DESIGN ERROR IN THE AIRBAG SYSTEM THAT THE MANUFACTURER WAS AWARE OF, BUT THERE WAS NO REPAIR AVAILABLE FOR THE DEFECT. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 500.*BF *TR

Mileage: 500

HAD WARNING IN THE DIC. WARNING WAS SERVICE AIR BAG. I HAD A BULLETIN THAT SAID VEHICLES MAY EXHIBIT WEAR WHICH COULD LEAD TO CORROSION IN THE CONNECTOR TERMINAL PINS AT THE CONNECTION BETWEEN THE BODY MAIN WIRING HARNESS AND THE FRONT DRIVER AND PASSENGER SIDE IMPACT AIR BAG. BROUGHT VEHICLE IN TO BILL WALSH GM SUPERSTORE AND THEY FOUND ANOTHER DEFECTIVE PART - THEY REPLACED PASSENGER SEAT PRESENCE MODULE AT A COST TO ME OF $400.00. WANTING TO KNOW IF THERE ARE OTHERS WHO HAVE BEEN SOLD A CAR THAT HAD DEFECTIVE AIR BAGS. I BOUGHT THIS VEHICLE NEW AND IT HAS NEVER BEEN IN AN ACCIDENT, HOWEVER THE AIR BAGS BECAME DEFECTIVE OVER TIME. *TR

Mileage: 71,737

PASSENGER SIDE AIRBAG SENSOR IN SEAT CUSHION HAS FAILED. AIRBAG WILL NOT OPERATE IN A CRASH. MANUFACTURER WILL NOT COVER THE COST OF REPAIRS. *TR

Mileage: 70,000

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO DEALER FOR DIAGNOSTIC TESTING, WHO STATED THAT THE FRONT PASSENGER SIDE AIR BAG SENSOR FAILED. THE FAILURE WAS NOT REPAIRED. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGE WAS 76,000.

Mileage: 76,000

AN AUDIBLE "SLOSHING" SOUND HAD BEEN DETECTED FOR SOME TIME BUT ORIGIN/EXACT LOCATION OF SOUND NOT IDENTIFIED. WHEN PARKING CAR AFTER DRIVING IN THUNDERSTORM ALL WARNING SYSTEMS LIGHTS FLASHED, RADIO STOPPED, AND RADIO AND TURN SIGNALS FAILED. CAR DID RESTART AFTER SITTING FOR BRIEF PERIOD OF TIME AND SYSTEMS WORKED EXCEPT FOR XM RADIO. TOOK VEHICLE TO BUICK DEALER WHO DIAGNOSED PROBLEM AS LEAKING WINDSHIELD, REMOVED AND REINSERTED FUSE FOR XM RADIO, AND REFERRED TO COMPANY WHO HAD REPLACED WINDSHIELD SEVERAL MONTHS BEFORE. WINDSHIELD COMPANY DETERMINED WINDSHIELD NOT LEAKING, BUT DRAINED WATER FROM MOTOR BLOWER AND BLEW OUT DRAINAGE TUBES. ONE WEEK LATER, WATER STARTED TO POUR ON TO PASSENGER FLOOR MAT. WARNING LIGHTS FOR ALL SYSTEMS FLASHED AND ELECTRICAL SYSTEM SHUT DOWN AND CARE WOULD NOT RESTART FOR A FEW MINUTES (AND COULD NOT CONNECT TO ONSTAR). WHEN CAR RESTARTED, LIGHTS DID WORK, BUT TURN SIGNAL INDICATORS INSIDE CAR DID NOT, NOR DID SPEEDOMETER, POWER WINDOWS, PASSENGER AIRBAG, ETC. HAD TO DRIVE 60 MILES TO DEALERSHIP WITHOUT THESE WORKING. PAID TO HAVE "FOAM SEAL" REPLACED TO PREVENT RAIN FROM ENTERING CAR (THE PRESUMED SOURCE OF PROBLEM). THEY ALSO CLAIMED TO HAVE DRAINED WATER FROM MOTOR BLOWER HOUSING CLEARED TUBING. ON THE WAY HOME FROM REPAIR, WATER AGAIN POURED FROM AREA OF MOTOR BLOWER ONTO PASSENGER FLOOR MAT, AND ONCE AGAIN, ELECTRICAL SYSTEMS NOT WORKING. BUICK STILL DOES NOT KNOW WHERE WATER IS COMING FROM, [BUT BELIEVES THAT SINCE ELECTRICAL SYSTEMS WORKING FINE...AFTER SITTING THERE FOR 24 HRS...EVERYTHING IS FINE. OBVIOUSLY IT IS NOT. I HAVE SEEN NUMEROUS SIMILAR COMPLAINTS ONLINE DATING AS FAR BACK AS 3 YEARS. I WILL ADD THAT THIS FOLLOWS 2 YEARS OF DEALING WITH STABILITRAK ...WHICH IS SUPPOSED TO BE A "SAFETY" SYSTEM BUT CAN BE LIFE THREATENING WHEN THE CAR SUDDENLY REDUCES POWER IN HEAVY TRAFFIC AND/OR NO MAINTENANCE LANE. *TR

Mileage: 115,700

VEHICLE HIT A STATIONARY OBJECT, TELEPHONE POLE, IN THE CENTER OF THE FRONT BUMPER. THE VEHICLE WAS TOTALED BY THE INSURANCE COMPANY. THE ISSUE ARE THE AIR BAGS OF WHICH NONE ACTIVATED. VEHICLE HAD A HISTORY OF AIR BAG RECALL AND WARNING LIGHTS REPAIR. VEHICLE WAS REPAIRED BY THE DEALER ON 1/18/11 FOR THE RECALL AT 42,968 MILES. PREVIOUS REPAIRS WERE AT THE DEALER AND NOT FROM THE RECALL. MY CONCERN IS THERE ARE ADDITIONAL AIR BAG RECALLED VEHICLES ON THE ROAD, WHICH THE OWNER FELT THE RECALL SOLVED THE PROBLEM. THEY MAY HAVE AN ISSUE IF INVOLVED IN AN ACCIDENT AS THE REPAIRS DID NOT SOLVE THE PROBLEM ON MY CAR. *TR

Mileage: 63,000

THE PASSENGER SIDE AIRBAG IS OFF WHILE AN ADULT IS SITTING IN THE SEAT. DOES NOT RESET AFTER THE ADULT ADJUSTS THEIR POSTURE IN THE SEAT. BASED ON MY INTERNET SEARCHES, THIS APPEARS TO BE A PROBLEM THAT MANY OWNERS HAVE REPORTED. IF THERE IS A CRASH, THE PASSENGER WOULD NOT BE PROTECTED BECAUSE THE AIRBAG IS OFF. *TR

Mileage: 52,500

OUR 2008 BUICK ENCLAVE BEGAN LEAKING WATER ONTO AND UNDER THE DASHBOARD FROM THE SUNROOF. NOT ONLY HAS THIS BEEN A KNOWN PROBLEM SINCE 2008, BUT THERE WAS AN ACTUAL RECALL THAT YEAR TO FIX THIS LEAK. FOR SOME REASON OUR VIN NUMBER WAS EXCLUDED FROM THE ORIGINAL RECALL BUT IT IS EXPERIENCING THE EXACT SAME ISSUES THAT THE RECALL WAS TO ADDRESS. THIS LEAK CAN CAUSE SEVERAL SAFETY ISSUES INCLUDING CORROSION AND FAILURE OF AIRBAG SYSTEMS, THE FUSE PANEL, THE BLOWER MOTOR THAT OPERATES THE DEFROST/DEFOG FUNCTION, AND A BUILDUP OF MOLD AND MILDEW. THE DEALER TOLD ME THAT MY FUSE PANEL IS SHOT AND NEEDS TO BE REPLACED. I SUSPECT THAT I HAVE OTHER DAMAGED ELECTRICAL COMPONENTS AS WELL. I HAVE ATTACHED THE URL'S OF SEVERAL SITES WHICH REFERENCE THE EXTENT TO WHICH THIS PROBLEM IS OCCURRING WITH THESE VEHICLES. IT IS OBVIOUS THAT THE INITIAL RECALL DID NOT COVER ALL OF THE VEHICLES WITH THE UNDERLYING PROBLEM AND NOW WE ARE STUCK WITH A DEALER QUOTE FOR $1900 REPAIR THAT DOES NOT INCLUDE THE BLOWER MOTOR AND AIRBAGS. I WOULD APPRECIATE A PROMPT RESPONSE AS I CAN'T DRIVE IN THE RAIN AND AM CONCERNED ABOUT HIDDEN DAMAGE THAT COULD AFFECT THE CAR'S SAFETY. THANKS. HTTP://WWW.YOUTUBE.COM/WATCH?V=FNYKJLHUSXI VIDEO OF WATER-DAMAGED DAMAGED BLOWER MOTOR DUE TO THIS KNOWN PROBLEM WITH THE LEAKING SUNROOFS. HTTP://WWW.ENCLAVEFORUM.NET/INDEX.PHP?TOPIC=3411.0 CONTAINS THE 2008 ENCLAVE RECALL NOTICE HTTP://WWW.FAQS.ORG/CAR/BUICK-ENCLAVE-2008/VISIBILITY/ LISTS THE GM TECHNICAL BULLETINS FOR THIS ENCLAVE LEAK ISSUE HTTP://WWW.ENCLAVEFORUM.NET/INDEX.PHP?TOPIC=2039.0 34 PAGES OF POSTS REGARDING THE LEAKING SUNROOF ISSUE HTTP://TOWNHALL-TALK.EDMUNDS.COM/[email protected]@.F17FC13/53#MSG53 SEVERAL PAGES OF COMPLAINTS ON AN EDMUNDS FORUM HTTP://WWW.EDMUNDS.COM/SEARCH/RESULTS.HTML?Q=ENCLAVE+SUNROOF+LEAKS&SRC=USERGEN&AC=&X=29&Y=11 ETC. *TR

Mileage: 85,000

MY WIFE WEIGHS 120#. DURING NORMAL DRIVING THE PASSENGER AIRBAG ON AND OFF LIGHT IS ERRATIC AT BEST. ONCE SET TO OFF WHILE DRIVING EVEN BOUNCING UP AND DOWN WON'T TURN THE AIRBAGS BACK ON. *TR

Mileage: 38,000

THE AIR BAG LIGHT KEEPS TURNING ON I HAVE BROUGHT IT TO THE DEALER ON 4 DIFFERENT OCCASIONS . THEY FIX THE CONNECTORS BUT IT KEEPS HAPPENING. . IT IS NOW THE 5TH TIME THE PREVIOUS TIME WERE AS FOLLOWS. JULY 29 08, NOV 13 08, DEC 13 10, APRIL 25 12, THIS IS A SAFETY ISSUE THAT SHOULD HAVE A RECALL. THE FIRST 3 TIMES IT WAS FIXED UNDER WARRANTY THE LAST TIME I WAS CHARGED FOR THE FIX. *TR

Mileage: 5,287

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. WHILE PARKED WITH A PASSENGER SEATED IN THE PASSENGER SEAT, THE AIR BAG LIGHT WARNING LIGHT WAS ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY AND THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON NUMEROUS OCCASIONS. THE DEALER ADVISED THE CONTACT THAT THE PASSENGER WOULD NEED TO WEIGH AT LEAST 125 POUNDS IN ORDER TO ACTIVATE THE AIR BAG. THE VEHICLE WAS REPAIRED SEVERAL TIMES FOR THE FAILURE TO NO AVAIL AND THE FAILURE PERSISTED. THE FAILURE MILEAGE WAS 1 AND THE CURRENT MILEAGE WAS 46,000. UPDATED 05/24/11*LJ UPDATED 2/9/12 *CN

Mileage: 1

PASSENGER AIR BAG IS INDICATED AS BEING OFF;ALTHOUGH THERE IS A PASSENGER IN THE SEAT. *TR

Mileage: 55,000

WE PURCHASED A USED 2008 BUICK ENCLAVE AND THE PASSENGER SEAT AIR BAG INDICATOR LIGHT SHOWS THE AIR BAG TO BE OFF AS OFTEN AS ON WHEN AN ADULT PASSENGER IS SEATED THERE. THIS IS A MAJOR SAFETY ISSUE WHEN YOU THINK YOU ARE PROTECTED AND YOU ARE NOT. *TR

Mileage: 35,000

THE PASSENGER AIRBAG INDICATOR INCONSISTENTLY REGISTERS OFF WHEN MY WIFE OR OTHERS SIT IN THE PASSENGER SEAT OF OUR 2008 BUICK ENCLAVE. WE HAVE TAKEN IT TO THE DEALER MANY TIMES AND THEY SAY IT IS WORKING AS DESIGNED. GM IS IGNORING THIS SAFETY ISSUE. WE ARE VERY CONCERNED THAT THIS PROTECTION SYSTEM IS NOT WORKING PROPERLY. *TR

Mileage: 100

I HAVE A 2008 BUICK ENCLAVE FOR WHICH THE PASSENGER SIDE AIRBAG SENSOR ONLY DETECTS A LOW WEIGHT (110 LB) ADULTS ABOUT 50% OF THE TIME. THE OTHER 50% OF THE TIME IT TURNS THE AIRBAG OFF EVEN THOUGH THERE IS AN ADULT IN THE SEAT. APPARENTLY THIS IS A KNOWN ISSUE. SEE OTHER CASES AT HTTP://WWW.ENCLAVEFORUM.NET/INDEX.PHP?TOPIC=449.0. WHY ISN'T A RECALL ISSUED OVER SUCH A POTENTIAL SAFETY ISSUE? *TR

Mileage: 36,000

TL*THE CONTACT OWNS A 2008 BUICK ENCLAVE. WHILE DRIVING APPROXIMATELY 45 MPH ON NORMAL ROAD CONDITIONS, THE FRONT PASSENGER SIDE AIR BAG WARNING INDICATOR FAILED TO ILLUMINATE WHENEVER AN OCCUPANT WAS POSITIONED IN THE SEAT. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING AND THEY STATED THAT THE FAILURE WAS RELATED TO A FAULTY SEAT SENSOR. THE SEAT SENSOR WAS REPLACED TWICE. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER ON SEVEN SEPARATE OCCASIONS FOR IDENTICAL FAILURES, BUT THERE WERE NO RESOLUTIONS. THE FAILURE AND CURRENT MILEAGES WERE UNAVAILABLE. UPDATED 5\26\09 *CN THE AIR BAG LIGHT WOULD COME ON AND GO OFF AT RANDOM TIMES, WHEN THE PASSENGER SEAT WAS OCCUPIED. UPDATED 05/28/09.*JB

I OWN A 2008 BUICK ENCLAVE AND TWICE NOW IN LESS THAN FOUR MONTHS MY AIR BAG SERVICE LIGHT HAS COME ON. BOTH TIMES I HAVE TAKEN THE CAR TO THE DEALERS AND BOTH TIMES THEY HAVE CLEARED THE CODE AND HAVE NOT FIXED THE PROBLEM. THEY SEEM TO LACK THE TECHNICAL KNOW HOW OR WILLINGNESS TO FIX THIS PROBLEM. ACCORDING TO THE SERVICE ADVISOR THIS IS A COMMON PROBLEM WITH THIS VEHICLE AND I AM SURPRISED THAT GM IS NOT TAKING THIS SAFETY PROBLEM SERIOUSLY. *TR

Mileage: 15,000

LTR RE PROBLEMS HE IS HAVING WITH THE AIRBAG SYSTEM IN HIS 2008 BUICK ENCLAVE. *NJ THE CONSUMER STATED THE SERVICE AIR BAG LIGHT ILLUMINATED. THE CONSUMER THOUGHT THE PROBLEM WAS FIXED THE FIRST TIME, BUT THE AIR BAG LIGHT ILLUMINATED AGAIN. THE CONSUMER BELIEVED THE DEALER WAS JUST CLEARING THE CODES AND NOT TRYING TO FIND OUT WHAT THE CAUSE OF THE PROBLEM WAS. *JB

PASSENGER FRONT SEAT AIRBAG DOES NOT WORK PROPERLY. 132 LBS, 5'8" FEMALE SITTING IN PASSENGER SEAT GETS INTERMITTENT "ON" STATUS FOR THE AIRBAG WHEN CAR RUNNING. TENDS TO BE IN THE "OFF" MODE ABOUT 80% OF THE TIME WITH THIS SAME PERSON SITTING IN THE SEAT. THE FIRST TIME THIS WAS ADDRESSED WAS IN SEPT OF 2007 DURING THE TEST DRIVE PRIOR TO PURCHASE. AT THAT TIME WE CONTACTED ON-STAR WHILE THE SAME PASSENGER DESCRIBED ABOVE WAS SITTING IN THE SEAT AND THE SALES REP WAS PRESENT. ON-STAR REP COULD FIND NO PROBLEM AND SUGGESTED RESTARTING THE CAR. WE DID AND THE AIRBAG WENT TO THE "ON" POSITION. ABOUT THREE MONTHS LATER (AFTER PURCHASE) THE PASSENGER AIRBAG BEGAN TO REGISTER IN THE "OFF" POSITION MOST OF THE TIME. RESTARTING THE CAR DID NOT ALWAYS SOLVE THE PROBLEM. WITHIN THE PAST MONTH WE HAVE ONLY SEEN THE "ON" LIGHT THREE TIMES WHILE THE SAME PASSENGER IS IN THE SEAT. WE TOOK THE CAR TO THE DEALERSHIP 2 TIMES AND THEY SAID THEY COULD FIND NOTHING WRONG AND THAT THE PASSENGER MUST BE TOO LIGHT AND THEREFORE IT IS UNSAFE FOR THE AIRBAG TO BE IN THE "ON" POSITION. IT IS OUR CONTENTION THAT THERE IS IN FACT SOMETHING WRONG WITH THE BAG DEPLOYMENT SYSTEM ESPECIALLY GIVEN THE SYSTEM WOULD IN FACT BE "ON" SOMETIMES. HOWEVER GM WAS UNWILLING TO PROVIDE PASSENGER WEIGHT PARAMETERS SO WE COULD FURTHER INVESTIGATE IF THE SENSOR IS MALFUNCTIONING. IN CHECKING WITH NHTSA FOR NATIONAL SPECIFICATIONS WE FOUND IT USES A 108 LBS 5'2' DUMMY TO ENSURE DEPLOYMENT. AS NOTED ABOVE WE ARE TALKING ABOUT A PERSON 24 LBS HEAVIER AND 6" TALLER THAN THE MINIMUM NHTSA SPECIFICATION. SO THERE MUST BE SOMETHING WRONG AND GM DOES NOT SEEM WILLING TO HELP US WITH THIS PROBLEM. THIS IS VERY UNSAFE FOR THE PASSENGER. I AM THE PRIMARY DRIVER. I AM 120 LBS AND 5'4". GM SAYS THE PASSENGER MUST BE TOO LIGHT AN THEREFORE IT IS UNSAFE TO HAVE AN AIRBAG. IF THIS IS THE CASE THEN WHY IS THE DRIVER SIDE AIRBAG DESIGNED FOR SOMEONE MY SIZE AND WEIGHT. THEY CAN'T HAVE IT BOTH WAYS. *TR

Mileage: 5,906

MY AIRBAG SENSOR LIGHT CAME ON AND I IMMEDIATELY TOOK IT TO THE DEALER. I WAS TOLD THE PART WAS ON ORDER. AFTER NOT HEARING ANYTHING FOR 10 DAYS I CALLED AND WAS TOLD THAT THE PART WOULD NOT BE AVAILABLE FOR 5-6 WEEKS. I HAVE A NEW VEHICLE WITHOUT A PROPERLY FUNCTIONING AIRBAG AND THE ONLY THING GM COULD DO WAS GIVE ME A RENTAL CAR. I AM CONCERNED BECAUSE AFTER RESEARCHING THIS I DISCOVERED THAT THIS IS NOT A PROBLEM WITH ONLY MY ENCLAVE BUT ALSO WITH OTHERS. I ALSO FOUND THAT THERE WAS A SIMILAR PROBLEM IN THE ACADIA AND THERE WAS A RECALL BUT NOTHING IS BEING DONE BY GM REGARDING THE ENCLAVE. WHEN I TRIED TO CONTACT THE GM EXECUTIVE OFFICE I WAS TOLD THAT THERE WAS NOTHING ELSE THEY COULD DO AND I COULD EITHER DRIVE A RENTAL CAR OR DRIVE MY CAR WITHOUT THE AIRBAG. *TR

Mileage: 1,400

THE FRONT PASSENGER AIRBAG SYSTEM ON MY '08 BUICK ENCLAVE CXL DOES NOT ACTIVATE 100% OF THE TIME WHEN THE SEAT IS OCCUPIED. I HAVE TAKEN IT TO THE DEALERSHIP WHERE I PURCHASED THE CAR TWICE AND WAS TOLD THERE WAS NOTHING WRONG. THEY TOLD ME THAT THEY HAD AT LEAST THREE OTHER ENCLAVES IN THE SHOP AT THE SAME TIME AS MINE WITH THE SAME COMPLAINT AND THAT NATIONWIDE, OTHER ENCLAVES OWNERS WERE MAKING THE SAME COMPLAINT. THEY TOLD ME THAT IF THE PASSENGER DOES NOT SIT IN A CERTAIN EXACT POSITION, WITH THEIR LEGS IN A CERTAIN POSITION, THE SYSTEM WILL NOT ACTIVATE. THIS DOES NOT ALLOW FOR ANY VARIABLES, SUCH AS HEIGHT, WEIGHT AND BODY SHAPE. I FIND THIS TO BE A TOTALLY UNACCEPTABLE AND QUITE DANGEROUS INHERENT DESIGN FLAW ON A NEW MODEL OF CAR. *TR

Mileage: 5,501

THE FRONT PASSENGER AIRBAG SYSTEM ON MY '08 BUICK ENCLAVE CXL DOES NOT ACTIVATE 100% OF THE TIME WHEN THE SEAT IS OCCUPIED. I HAVE TAKEN IT TO THE DEALERSHIP WHERE I PURCHASED THE CAR TWICE AND WAS TOLD THERE WAS NOTHING WRONG. THEY TOLD ME THAT THEY HAD AT LEAST THREE OTHER ENCLAVES IN THE SHOP AT THE SAME TIME AS MINE WITH THE SAME COMPLAINT AND THAT NATIONWIDE, OTHER ENCLAVES OWNERS WERE MAKING THE SAME COMPLAINT. THEY TOLD ME THAT IF THE PASSENGER DOES NOT SIT IN A CERTAIN EXACT POSITION, WITH THEIR LEGS IN A CERTAIN POSITION, THE SYSTEM WILL NOT ACTIVATE. THIS DOES NOT ALLOW FOR ANY VARIABLES, SUCH AS HEIGHT, WEIGHT AND BODY SHAPE. I FIND THIS TO BE A TOTALLY UNACCEPTABLE AND QUITE DANGEROUS INHERENT DESIGN FLAW ON A NEW MODEL OF CAR. *TR

Mileage: 5,501

THE FRONT PASSENGER AIRBAG SYSTEM ON MY '08 BUICK ENCLAVE CXL DOES NOT ACTIVATE 100% OF THE TIME WHEN THE SEAT IS OCCUPIED. I HAVE TAKEN IT TO THE DEALERSHIP WHERE I PURCHASED THE CAR TWICE AND WAS TOLD THERE WAS NOTHING WRONG. THEY TOLD ME THAT THEY HAD AT LEAST THREE OTHER ENCLAVES IN THE SHOP AT THE SAME TIME AS MINE WITH THE SAME COMPLAINT AND THAT NATIONWIDE, OTHER ENCLAVES OWNERS WERE MAKING THE SAME COMPLAINT. THEY TOLD ME THAT IF THE PASSENGER DOES NOT SIT IN A CERTAIN EXACT POSITION, WITH THEIR LEGS IN A CERTAIN POSITION, THE SYSTEM WILL NOT ACTIVATE. THIS DOES NOT ALLOW FOR ANY VARIABLES, SUCH AS HEIGHT, WEIGHT AND BODY SHAPE. I FIND THIS TO BE A TOTALLY UNACCEPTABLE AND QUITE DANGEROUS INHERENT DESIGN FLAW ON A NEW MODEL OF CAR. *TR

Mileage: 5,501

TL*THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED WHEN AN ADULT SAT IN THE FRONT PASSENGER SEAT, WHICH INDICATED THAT THE PASSENGER SIDE AIRBAG, WOULD NOT ACTIVATE. THE VEHICLE HAS BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS 3,500 MILES.

Mileage: 3,500

THE FRONT PASSENGER AIR BAG LIGHT FREQUENTLY INDICATES THAT THE AIRBAG IS OFF WHEN MY 110 POUND WIFE IS IN THE SEAT. I HAVE NOTED THE SAME COMPLAINT FROM OTHER ENCLAVE OWNERS ON AN ENCLAVE WEB SITE (HTTP://WWW.ENCLAVEFORUM.NET/INDEX.PHP?TOPIC=449.0 ). *JB

PURCHASED NEW 2008 BUICK ENCLAVE ON MAY 24, 2007. WE IMMEDIATELY NOTED THE "ON/OFF" FRONT PASSENGER AIR BAG LIGHT ON THE DASH WAS INCONSISTENT WHEN MY 5' 7" 118 LB. WIFE SAT IN THE FRONT PASSENGER SEAT. ABOUT 40% OF THE TIME THE LIGHT INDICATES THAT THE AIR BAG IS OFF, BUT SPORADICALLY IT SHOWS THAT THE SYSTEM IS ON. JUNE 1ST, ON MY FIRST DEALER VISIT WITH THIS VEHICLE, I REPORTED THIS PROBLEM AND WAS ADVISED THAT THIS WAS POSSIBLE AND WE SHOULD VIEW A SEAT SENSING VIDEO. AFTER SEVERAL PHONE CALLS AND VISITS TO MY DEALER, ROYAL BUICK OF TUCSON (WHO HAVE BEEN MORE THAN HELPFUL AND CONCERNED) THE SERVICE MANAGER CALLED BUICK AND WAS TOLD THAT WE WERE THE ONLY ONE IN THE US HAVING THAT PROBLEM AND THE BUICK DISTRICT MANAGER SAID THE SYSTEM CHECKED OUT OKAY BUT MY WIFE'S BUILD WAS NOT DESIGNED FOR THAT CAR. WE WERE TOLD THAT THE SYSTEM WAS OPERATING WITHIN THE "PARAMETERS" SET BY THE MANUFACTURERS FOR PEOPLE OF MY WIFE'S SIZE. ALSO, THEY SAID, THESE "PARAMETERS" WERE ESTABLISHED BY FEDERAL LAW. FAST FORWARD TO 9-25-07, THE SENSOR MANUFACTURER SENT AN ENGINEER TO TUCSON AND SPENT 2 HOURS HAVING MY WIFE GET IN AND OUT OF THE FRONT SEAT TO ESTABLISH A MORE REALISTIC DATABASE OR ALGORITHM FOR PEOPLE HER SIZE. BUICK OR THE SEAT MANUFACTURER SENT ANOTHER SEAT RIGHT FROM THE ASSEMBLY LINE TO REPLACE OUR SEAT FOR THEIR ANALYSIS. AS OF TODAY 9-27-07 THIS NEW SEAT HAS A FAILURE MODE OF 60% IN THE LAST THREE DAYS (15 SEAT ENTRIES AND 9 TIMES THE AIRBAG FAILED TO ARM) WE PAID $40,000 FOR A CAR WITH AN AIR-BAG SAFETY SYSTEM THAT WAS DESIGNED TO PROTECT BOTH FRONT AND REAR PASSENGERS, BUT YET IT WOULD NOT PROTECT AN ADULT OF MY WIFE'S SIZE WHEN RIDING AS A FRONT-SEAT PASSENGER. HAD WE KNOWN THIS FACT, WE WOULD NOT HAVE PURCHASED THE VEHICLE AT ANY PRICE. SAFETY IS OUR BIGGEST CONCERN WHEN BUYING A NEW VEHICLE. THIS COMPLAINT IS THE SAME AS NUMBER 10202517 WITH A FEW ADDED DETAILS. *JB

Mileage: 300

PURCHASED A BRAND NEW 2008 BUICK ENCLAVE ON MAY 10, 2007. SUBSEQUENTLY, WE NOTED THAT THE "ON/OFF" FRONT PASSENGER AIR BAG LIGHT ON THE DASH WAS INCONSISTENT WHEN MY 5' 4", 115 LB. WIFE SET IN THE FRONT PASSENGER SEAT. MORE OFTEN THAN NOT THE LIGHT INDICATES THAT THE AIR BAG IS OFF, BUT OCCASIONALLY IT SHOWS THAT THE SYSTEM IS ON. WE FIRST TALKED WITH THE SALESMAN AND HE SAID THIS DIDN'T SOUND RIGHT AND I SHOULD BRING THE CAR IN WHEN IT WAS SHOWING THE SYSTEM WAS OFF WHILE MY WIFE WAS RIDING AS A PASSENGER. IN AUGUST, WE TOOK THE CAR TO THE DEALER, BILL KOBACH, IN TOPEKA, KANSAS WITH MY WIFE SETTING IN THE SEAT AND THE LIGHT WAS INDICATING THAT THE AIR BAG WAS "OFF." THE SERVICE MANAGER SAID THEY WERE HAVING SOME PROBLEMS WITH THE "ON/OFF INDICATOR LIGHT," BUT I SHOULD LEAVE THE CAR WITH THEM SO THAT THEY COULD CHECK THE SYSTEM. LATER, THEY CALLED AND SAID THE SYSTEM CHECKED OUT OKAY AND THEY HAD CALLED DETROIT ABOUT IT. THEY WERE TOLD THAT THE SYSTEM WAS OPERATING WITHIN THE "PARAMETERS" SET BY THE MANUFACTURERS FOR PEOPLE OF MY WIFE'S SIZE. ALSO, THEY SAID, THESE "PARAMETERS" WERE ESTABLISHED BY FEDERAL LAW. WE FIND IT INCONCEIVABLE THAT WE WE PAID $45,000 FOR A CAR WITH AN AIR-BAG SAFETY SYSTEM THAT WAS DESIGNED TO PROTECT BOTH FRONT AND REAR PASSENGERS, BUT YET IT WOULD NOT PROTECT AN ADULT OF MY WIFE'S SIZE WHEN RIDING AS A FRONT-SEAT PASSENGER. HAD WE KNOWN THIS FACT, WE WOULD NOT HAVE PURCHASED THE VEHICLE AT ANY PRICE. SAFETY IS OUR BIGGEST CONCERN WHEN BUYING A NEW VEHICLE. *JB. UPDATED 01/09/08. *LJ UPDATED 12/12/07 *TR

Mileage: 1