18
Complaints
4
Crashes
0
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Air Bags Complaints

Showing 18 of 18
Feb 28, 2019

TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. ALSO, THE FRONT PASSENGER AND REAR DRIVER'S SIDE SEAT BELTS WOULD NOT LOCK. IN ADDITION, THE TAILGATE WAS DIFFICULT TO PULL DOWN AND THE TIRE SENSOR, AIR BAG, AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SEAT BELTS NEEDED TO BE REPLACED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS UNKNOWN.

Feb 28, 2019

TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. ALSO, THE FRONT PASSENGER AND REAR DRIVER'S SIDE SEAT BELTS WOULD NOT LOCK. IN ADDITION, THE TAILGATE WAS DIFFICULT TO PULL DOWN AND THE TIRE SENSOR, AIR BAG, AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SEAT BELTS NEEDED TO BE REPLACED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS UNKNOWN.

Sep 24, 2018 104,895 mi

I KEEP GETTING A MESSAGE THAT SAYS SERVICE AIR BAG. MY LOCAL DEALER SAYS THAT THEY HAVE A SERVICE BULLETIN THAT SAYS THERE IS A FAULTY SENSOR & THE FIX IS TO HAVE THEIR ELECTRICIAN HARD WIRE THE PROBLEM. ($550.00 MY COST) I ASKED WHAT IF NOT FIXED, SAID THAT FRONT COLLISION THE AIRBAG WOULD NOT DEPLOY. TO ME THIS IS A HUGE SAFETY ISSUE & SHOULD NOT BE MY PROBLEM TO REPAIR.

Sep 24, 2018 104,895 mi

I KEEP GETTING A MESSAGE THAT SAYS SERVICE AIR BAG. MY LOCAL DEALER SAYS THAT THEY HAVE A SERVICE BULLETIN THAT SAYS THERE IS A FAULTY SENSOR & THE FIX IS TO HAVE THEIR ELECTRICIAN HARD WIRE THE PROBLEM. ($550.00 MY COST) I ASKED WHAT IF NOT FIXED, SAID THAT FRONT COLLISION THE AIRBAG WOULD NOT DEPLOY. TO ME THIS IS A HUGE SAFETY ISSUE & SHOULD NOT BE MY PROBLEM TO REPAIR.

Apr 18, 2018 102,000 mi

POWER STEERING LOCKS UP OR GOES OUT WHILE TURNING AT SLOW SPEEDS OR WHEN YOU APPLY THE BRAKES. THIS HAPPENS ON THE HIGHWAY, CITY STREETS, PARKING LOTS OR IN DRIVEWAYS. THERE IS NO WARNING OR APPARENT REASON FOR THIS TO HAPPEN. WHEN IT STARTED WE HAD OUR MECHANIC TAKE A LOOK, AND HE STATED EVERYTHING LOOKED GOOD AND POWER STEERING FLUID LEVELS WERE NORMAL. HE SUGGESTED HE COULD LOOK AT THE STEERING RACK AND PINION COULD BE WHAT IS NEEDED, SINCE THIS IS COMMON ON THIS MODEL AND YEAR OF VEHICLE. AS TIME GOES ON IT CONTINUES TO WORSEN AND IS NOT SAFE TO DRIVE THE VEHICLE WITH OR WITHOUT MY FAMILY AS PASSENGERS. THE MECHANIC STATED IT WAS GOING TO COST UPWARDS OF $1300 TO REPAIR, WHICH WE FEEL SHOULD BE THE COST OF THE MANUFACTURER SINCE THIS IS A COMMON PROBLEM!

Apr 18, 2018 102,000 mi

POWER STEERING LOCKS UP OR GOES OUT WHILE TURNING AT SLOW SPEEDS OR WHEN YOU APPLY THE BRAKES. THIS HAPPENS ON THE HIGHWAY, CITY STREETS, PARKING LOTS OR IN DRIVEWAYS. THERE IS NO WARNING OR APPARENT REASON FOR THIS TO HAPPEN. WHEN IT STARTED WE HAD OUR MECHANIC TAKE A LOOK, AND HE STATED EVERYTHING LOOKED GOOD AND POWER STEERING FLUID LEVELS WERE NORMAL. HE SUGGESTED HE COULD LOOK AT THE STEERING RACK AND PINION COULD BE WHAT IS NEEDED, SINCE THIS IS COMMON ON THIS MODEL AND YEAR OF VEHICLE. AS TIME GOES ON IT CONTINUES TO WORSEN AND IS NOT SAFE TO DRIVE THE VEHICLE WITH OR WITHOUT MY FAMILY AS PASSENGERS. THE MECHANIC STATED IT WAS GOING TO COST UPWARDS OF $1300 TO REPAIR, WHICH WE FEEL SHOULD BE THE COST OF THE MANUFACTURER SINCE THIS IS A COMMON PROBLEM!

Mar 2, 2016 75,673 mi

MY SERVICE AIR BAG LIGHT CAME ON FOR NO APPARENT REASON, AFTER MY FRIEND AND I RE-ENTERED THE VEHICLE WHILE ON A DAY OUTING. I BELIEVE IT TO BE FOR THE PASSENGER SEAT, BECAUSE THE PASSENGER AIR BAG DASH LIGHT WILL NOT ILLUMINATE TO ON WHEN A PASSENGER IS SEATED IN IT. WORRIED THAT IT MAY BE FOR THE WHOLE AIR BAG SYSTEM. WHEN I CALLED MY DEALERSHIP AFTER READING ABOUT THE RECALL, THERE RESPONSE WAS UNFORTUNATELY YOUR CAR IS NOT COVERED. I DON'T UNDERSTAND WHY? THEY SAID THE SAME THING WHEN THE POWER STEERING PUMP WENT OUT ON IT & I PAID SEPARATE FOR A DIAGNOSTICS,WHICH THEY SENT ME DOWN THE ROAD, WHICH IS 125 MILES ONE WAY FROM THE DEALERSHIP. ONLY TO RETURN A WEEK LATER AND HAVE IS REPLACED.

Mar 2, 2016 75,673 mi

MY SERVICE AIR BAG LIGHT CAME ON FOR NO APPARENT REASON, AFTER MY FRIEND AND I RE-ENTERED THE VEHICLE WHILE ON A DAY OUTING. I BELIEVE IT TO BE FOR THE PASSENGER SEAT, BECAUSE THE PASSENGER AIR BAG DASH LIGHT WILL NOT ILLUMINATE TO ON WHEN A PASSENGER IS SEATED IN IT. WORRIED THAT IT MAY BE FOR THE WHOLE AIR BAG SYSTEM. WHEN I CALLED MY DEALERSHIP AFTER READING ABOUT THE RECALL, THERE RESPONSE WAS UNFORTUNATELY YOUR CAR IS NOT COVERED. I DON'T UNDERSTAND WHY? THEY SAID THE SAME THING WHEN THE POWER STEERING PUMP WENT OUT ON IT & I PAID SEPARATE FOR A DIAGNOSTICS,WHICH THEY SENT ME DOWN THE ROAD, WHICH IS 125 MILES ONE WAY FROM THE DEALERSHIP. ONLY TO RETURN A WEEK LATER AND HAVE IS REPLACED.

Jul 17, 2014 98,000 mi

WE HAVE A RECALL 14187 FROM BUICK. THIS RECALL HAS BEEN IN EFFECT FOR FEW MONTH. WE HAVE CONTACTED OUR DEALER JONES MOTOR IN SAVANNAH, TN. THEY HAVE BEEN UNABLE TO GET THE PARTS FROM BUICK TO REPAIR OUR CAR. *TR

Jul 17, 2014 98,000 mi

WE HAVE A RECALL 14187 FROM BUICK. THIS RECALL HAS BEEN IN EFFECT FOR FEW MONTH. WE HAVE CONTACTED OUR DEALER JONES MOTOR IN SAVANNAH, TN. THEY HAVE BEEN UNABLE TO GET THE PARTS FROM BUICK TO REPAIR OUR CAR. *TR

Jun 18, 2014

TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT RECEIVED NHTSA CAMPAIGN ID NUMBER: 14V118000 (AIR BAG). THE CONTACT STATED THAT THE PART WAS UNAVAILABLE AS A RESULT THE REMEDY WAS UNABLE TO BE PERFORMED. THE MANUFACTURER ISSUED A NOTIFICATION LETTER STATING THAT THE PART WAS AVAILABLE HOWEVER, THE DEALER DID NOT HAVE PARTS AVAILABLE TO PERFORM THE REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jun 18, 2014

TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT RECEIVED NHTSA CAMPAIGN ID NUMBER: 14V118000 (AIR BAG). THE CONTACT STATED THAT THE PART WAS UNAVAILABLE AS A RESULT THE REMEDY WAS UNABLE TO BE PERFORMED. THE MANUFACTURER ISSUED A NOTIFICATION LETTER STATING THAT THE PART WAS AVAILABLE HOWEVER, THE DEALER DID NOT HAVE PARTS AVAILABLE TO PERFORM THE REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Oct 8, 2013 Crash 55,000 mi

GOT INTO A MAJOR ACCIDENT TWO CARS RAN INTO MY VEHICLE AND EVERYONE WAS INJURED AND THE AIR BAGS DID NOT COME ON TO PREVENT THAT. I HAVE INSURANCE AND POLICE REPORT THAT STATES THIS. *TR

Oct 8, 2013 Crash 55,000 mi

GOT INTO A MAJOR ACCIDENT TWO CARS RAN INTO MY VEHICLE AND EVERYONE WAS INJURED AND THE AIR BAGS DID NOT COME ON TO PREVENT THAT. I HAVE INSURANCE AND POLICE REPORT THAT STATES THIS. *TR

Aug 18, 2011 40,000 mi

TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT THE SERVICE AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON NUMEROUS OCCASIONS, WHERE THE AIR BAG SENSOR WAS REPLACED SEVERAL TIMES. THE FAILURE CONTINUED. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE 53,000.

Aug 18, 2011 40,000 mi

TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT THE SERVICE AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON NUMEROUS OCCASIONS, WHERE THE AIR BAG SENSOR WAS REPLACED SEVERAL TIMES. THE FAILURE CONTINUED. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE 53,000.

Jul 10, 2009 Crash 1,400 mi

WHILE MAKING A LEFT HAND TURN WAS HIT IN THE LEFT REAR PASSENGER DOOR. THE 10 SIDE IMPACT CURTAIN AIR BAGS DID NOT DEPLOY. WAS TOLD BY GM THAT THE CENTER POST BETWEEN FRONT AND BACK DOOR IS THE ONLY PLACE THAT HAS A SIDE IMPACT SENSOR THERE FROM THE FRONT DOOR TO THE BACK BUMPER OFFERS NO PROTECTION FROM A SIDE IMPACT OTHER THAN THE VEHICLE ITSELF. *TR

Jul 10, 2009 Crash 1,400 mi

WHILE MAKING A LEFT HAND TURN WAS HIT IN THE LEFT REAR PASSENGER DOOR. THE 10 SIDE IMPACT CURTAIN AIR BAGS DID NOT DEPLOY. WAS TOLD BY GM THAT THE CENTER POST BETWEEN FRONT AND BACK DOOR IS THE ONLY PLACE THAT HAS A SIDE IMPACT SENSOR THERE FROM THE FRONT DOOR TO THE BACK BUMPER OFFERS NO PROTECTION FROM A SIDE IMPACT OTHER THAN THE VEHICLE ITSELF. *TR