2011 BUICK ENCLAVE Air Bags Problems

The contact owns a 2011 Buick Enclave. The contact stated while starting the vehicle, the air bag warning light illuminated. The vehicle was taken to an independent mechanic, who related the failure to an unknown recall. The mechanic contacted an unknown dealer and was informed that they could not assist because vehicle had previously been repaired under TSB Number: 15536. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 150,000.

Mileage: 150,000

Airbag light keeps coming on and going off

THE AIRBAG LIGHT STAYS ON.????

Mileage: 150,000

IN 2017 THE TIMING BELT FAILED WITH LESS THAN 100,000 MILES ON THE VEHICLE. TIMING BELT REPLACEMENT WAS OVER 2000 DOLLARS. 2018 THE CHECK ENGINE LIGHT CAME ON INDIA STING AN ISSUE WITH THE CAYTALIC CONVERTER. HAVE NOT REPAIRED BUT VEHICLE WILL DYE WHILE DRIVING. IT QUIT WORKING ON INTERSTATE AND I HAD TO COAST ACROSS FIVE LANES TO SHOULDER, WHERE I WAS ABLE TO RESTART VEHICLE. THIS ALSO HAPPENED ON 2 LANE HIGHWAY. 2020 AIRBAG LIGHT CAME ON, STAYED ON FOR A FEW DAYS AND WENT OUT. HIT BUMP IN ROAD AIRBAG LIGHT RETURNS.

I RECEIVED A CLASS ACTION LAW SUIT CARD, STATING A GM RECALL #14V118, RECALL DATE 3/31/2014 WAS ON MY VEHICLE; I NEVER RECEIVED A RECALL NOTICE ABOUT "GM IGNITION SWITCH ECONOMIC SETTLEMENT CLAIMS CENTER", BUT MY VIN WAS STATED AS EFFECTED. I'M CONCERNED I HAVE AN UNSAFE SITUATION.

SERVICE AIR BAG/WARNING LIGHT KEEP COMING ON. *TR

Mileage: 87,000

CHECK AIR BAG LIGHT KEEPS COMING ON WHEN I'M DRIVING AND THERE'S A SMALL BUMP IN THE ROAD. (CITY STREET)

Mileage: 110,000

TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. AFTER STARTING THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Mileage: 120,000

ALL RECALLS AND UP-TO-DATE RECALLS ON MY VEHICLE POWER STEERING IS HARD TO TURN HATCHBACK COMING UP WHEN SHE'LL WIPER VEHICLE IS HARD TO PULL RATTLING NOISE

TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. WHILE STARTING THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 96,000.

Mileage: 96,000

THE SERVICE AIR BAG LIGHT CONTINUES TO DISPLAY. I HAD THE VEHICLE SERVICED AT A LOCAL CHEVROLET DEALER BUT THE LIGHT STILL DISPLAYS. CURRENTLY THE CHARGE IS OVER $200.00 FOR REPAIR.

ON THE DASH BOARD, IT SAYS SERVICE AIR BAG AND THE DRIVERS SEAT PLASTIC THAT HOUSE THE LEATHER SEAT IS BROKEN

I HAVE APPROXIMATELY 84,000 MILES ON MY VEHICLE AND MY "SERVICE AIRBAG" LIGHT HAS BEEN COMING ON INTERMITTENTLY. I SEE SEVERAL OTHERS ALSO FILED COMPLAINTS ABOUT THIS SAME THING HAPPENING TO THEIR VEHICLES. WHY IS THIS NOT INCLUDED IN THE AIRBAG RECALLS WITH SO MANY PEOPLE FILING A COMPLAINT ON THIS?

Mileage: 84,000

MY CAR MAKE MODEL VIN NUMBER IS NOT INCLUDED IN THE SERVICE AIRBAG RECALL BUT I AM EXPERIENCING SERVICE AIR BAG ISSUE. I ONLY HAVE 37,677 MILES ON THE CAR! IN ADDITION, I JUST NEEDED A NEW AC COMPRESSOR AND COMPRESSOR CONDENSER HOSE.

Mileage: 37,000

ON OCTOBER 12, 2017 (VEHICLE HAD UNDER 100K MILES) I WAS DRIVING MY BUICK ENCLAVE WITH A PASSENGER IN THE PASSENGER SEAT AND MY SON IN THE BACK CAPTAIN'S CHAIR AND MY AIRBAG LIGHT WENT ON ALONG WITH MY SERVICE AIRBAG ON MY DASHBOARD. THE VEHICLE WAS NOT DRIVEN IN ANY UNUSUAL FASHION AS MY VEHICLE IS USED FOR HIGHWAY AND CITY USE. WHEN I NOTICED THE INDICATOR(S) ON THE DASH I WAS DRIVING ON A TWO LANE BLACKTOP HIGHWAY AT APPROXIMATELY 65 MPH IN PARTLY SUNNY COLORADO/NICE CONDITIONS. I WAS NOT GOING TO REPAIR WHAT WAS DIAGNOSED AS FAULTY AIRBAGS AS THE QUOTED PRICE WAS CLOSE TO $2000.00. ONCE I THOUGHT MORE ABOUT MY DECISION, DISCOVERING THAT NO AIRBAGS MY TRIGGER IN AN ACCIDENT AND THAT I COMMONLY TRANSPORT MY FAMILY AND FRIENDS IN MY VEHICLE, I DECIDED IT WAS BEST TO REPAIR THE AIRBAGS FOR SAFETY REASONS. I HAVE ATTACHED THE COST/RECEIPT FOR THIS REPAIR THAT TOOK PLACE ON 12/20/2017: $2032.86 (MINUS AN OIL CHANGE FOR $44.92) = $1987.92. THE REASON FOR MY COMPLAINT/ISSUE IS DUE TO THE COST TO REPAIR WHAT I CONSIDER A MANUFACTURERS SAFETY RECALL ISSUE. WHILE I DO NOT FIND ANY RECALLS ON-LINE OR WITH GM, I CONSIDER THIS A SAFETY ISSUE WITH THE MANUFACTURER THAT SHOULD STAND BEHIND THEIR WORK PRODUCT FOR THE SAFETY OF THEIR CUSTOMERS. MY VEHICLE IS IN MINT CONDITION WITH SERVICE RECORDS DOCUMENTING MY CARE AND UP-KEEP INCLUDING MAINTENANCE AND REPAIR WORK RECENTLY AT RIGHT AUTOMOTIVE IN PARKER COLORADO. IF YOU SHOULD HAVE ANY QUESTIONS, PLEASE CONTACT ME AT [XXX] OR [XXX]. THANK YOU FOR YOUR REVIEW AND CONSIDERATION IN THIS MATTER. (IN SERVICE DATE OF 6-11-2011; I AM THE ORIGINAL OWNER) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 98,500

THIS VEHICLE HAS ONLY ABOUT 55,000 MILES AND WAS PURCHASED USED. IT UNDERWENT THE MAJOR RECALL GM HAD FOR DEFECTIVE AIRBAGS IN 2014. THE AIRBAG LIGHT CAME ON AGAIN WHILE THE VEHICLE WAS ON MOTION AND HAS BEEN INTERMITTENTLY ON AND OFF. THE DEALER WANTS $145 FOR DIAGNOSTICS AND GM WILL NOT COVER UNDER PREVIOUS RECALL UNLESS WE PROVE THERE WAS A DEFECT WITH THE PREVIOUS RECALL PARTS. OF COURSE GM WILL NOT DISCLOSE WHAT THE PREVIOUS RECALL PARTS WERE .

Mileage: 55,000

TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS IN THE PASSENGER SEAT NEEDED TO BE REPLACED WITH SOLDERED CONNECTIONS. THE VEHICLE WAS REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V118000 (AIR BAGS) HOWEVER THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.

Mileage: 62,000

TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT STATED THAT THE WARNING LIGHT ILLUMINATED, WHICH INDICATED THAT THE AIR BAG NEEDED SERVICING. WHEN THE VEHICLE WAS DIAGNOSED, THE MECHANIC STATED THAT THE AIR BAG COIL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 99,000. UPDATED 02/12/16*LJ THE VEHICLE WAS REPAIRED AT THE CONSUMERS EXPENSE. UPDATED 03/09/16.*JB

Mileage: 99,000

MESSAGE KEEPS APPEARING "SERVICE AIR BAGS'. DEALER TOLD US THAT CORD UNDER SEAT CONNECTING TO AIR BAGS IS NOT LONG ENOUGH. EVERY TIME SEAT IS MOVED AND SOMETIMES WHEN IT IS NOT MOVED THE MESSAGE APPEARS. CAN WE GET AN APPROVAL FROM COMPANY TO TAKE IT TO DEALER TO GET IT FIXED. WE GOT A RECALL ON THE TAILGATE SO WE COULD GET AIR BAG FIXED AT THE SAME TIME.

DRIVING DOWN THE ROAD ON A 50MPH ZONE AND A VEHICLE PULLED OUT IN FRONT OF US. OUR CAR T-BONED THE CAR THAT PULLED IN FRONT OF US. EVERYONE HAD THERE SEATBELTS ON BUT THE FRONT AIRBAGS NEVER DEPLOYED. I DONT UNDERSTAND WHY THEY WOULDNT HAVE DEPLOYED WHEN WE HIT THE OTHER CAR AT AT LEAST 40MPH AFTER SLAMMING ON THE BREAKS.

Mileage: 99,900

2011 BUICK ENCLAVE, ALL RECALLS COMPLETED. WHEN TURNING INTO DRIVEWAY FROM A TOTAL STOP VEHICLE EXPERIENCED UNEXPECTED ACCELERATION AND CRASHED THROUGH PART-WAY UP GARAGE DOOR, SIDE WALL OF GARAGE, (RIGHT WHEEL OVER 6" CONCRETE FOUNDATION), PUSHED ITEMS STORED IN GARAGE INTO FRONT WALL AND MOVED WALL 12" INTO LAUNDRY ROOM. VEHICLE STOPPED WHEN LEFT FRONT WHEEL HIT CONCRETE STEP INTO SERVICE DOOR ALTHOUGH TIRE LEFT TREAD MARK ON FLOOR UNTIL ENGINE TURNED OFF. DISTANCE TRAVELED WAS ABOUT 2 1/2 CAR LENGTHS. DAMAGE TO RIGHT FRONT MAINLY. $12,300 DEALER ESTIMATED DAMAGE. DRIVER SUFFERED SOFT TISSUE BRUISING, CHIPPED TOOTH, SORENESS. AIR BAGS DID NOT DEPLOY. ODB SHOWED NO DTC CODES. VEHICLE VISUALLY/MANUALLY INSPECTED BY DEALER PER INSURANCE COMPANY REQUEST - NOTHING FOUND. CLAIM FILED WITH ESIS/GM CENTRAL CLAIMS UNIT. EDR, SDM & CDR DATA WERE DOWNLOADED USING BOSCH SOFTWARE AND PICTURES TAKEN OF VEHICLE. DATA/PICTURES WERE TURNED OVER TO GM INVESTIGATORS. OWNER CONTACTED ONSTAR FOR DATA BUT NOTHING WAS RECEIVED BY THEM. HOWEVER, INITIAL SDM DATA INDICATES 'ONSTAR DEPLOYMENT STATUS DATA SENT' AND 'SDM RECORDED VEHICLE VELOCITY CHANGE DATA SENT.' INVESTIGATION CURRENTLY 3 MONTHS ON-GOING, VEHICLE UNTOUCHED. VEHICLE ALSO PREVIOUSLY EXHIBITED ISSUE OF FREE ROLLING BACKWARD OR FORWARD WHEN STOPPED ON AN INCLINE. AUTO TRANSMISSION AND TORQUE CONVERTER WOULD NOT HOLD VEHICLE. *TR

Mileage: 60,140

DRIVER EXITING A PARKING LOT DID NOT SEE MY VEHICLE AND DID NOT STOP. HIT MY VEHICLE MID WAY ON THE PASSENGER SIDE PUSHING MY VEHICLE SIDEWAYS CAUSING IT TO HIT A LIGHT POLE ON THE DRIVER SIDE FRONT FENDER AND HOOD. AIR BAGS DID NOT DEPLOY AND SEAT BELT DID NOT WORK CAUSING ME TO HIT THE STEERING WHEEL WITH MY CHEST AND MY KNEE ON THE DASH. I WAS TAKEN TO EMERGENCY ROOM. NOTHING WAS BROKEN BUT HAD EXTENSIVE SOFT TISSUE, MUSCLE STRAINS AND CARTILAGE DAMAGE. AM STILL RECEIVING TREATMENT AT THIS TIME. *TR

Mileage: 36,623

TL - THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT STATED WHILE DRIVING AT UNKNOWN SPEED, THE VEHICLE CRASHED INTO A DEER CAUSING THE VEHICLE TO CATCH ON FIRE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 56,000. PAM UPDATED 11/24/14*LJ UPDATED 8/17/2015*JS

Mileage: 56,000

2011 BUICK ENCLAVE. CONSUMER WRITES IN REGARDS TO FRONT PASSENGER SEAT INDICATOR FOR THE "SERVICE AIR BAG" AND SEAT BELT WARNING INDICATOR LIGHT COMES ON FOR NO REASON. *SMD THE CONSUMER STATED THE WARNING INDICATORS SOUNDED, WHEN THERE WAS NO ONE SITTING IN THE PASSENGER SEAT. BEFORE THE CONSUMER COULD GET TO THE DEALER, THE INDICATORS WENT OUT ON THEIR OWN. *JB

MY VEHICLE STRUCK THE BACK OF A STOPPED SEMI AT 25 MPH. HAD SEVER DAMAGE TO HOOD, DRIVER SIDE HEADLIGHT, FENDER, DOOR, WINDOW, DRIVER SIDE WINDSHIELD, FRONT FRAME, WIPER MOTOR AND FRONT BUMPER. ONLY HAD IGNITION SHUT OFF AIRBAG AND ON STAR WAS NOT NOTIFIED. AFTER TWO RECALLS FOR AIRBAGS ONE IN JUNE OR JULY OF 2013. I TOOK THE VEHICLE FOR THE SECOND RECALL LATER THAT DAY I WAS HIT WHILE MAKING A RIGHT TURN BY A VEHICLE THAT RAN A RED. I WAS TURNING FROM A STOP. NO NOTIFICATION AGAIN. *TR

Mileage: 24,194

ENTERED 4 WAY INTERSECTION AFTER LIGHT TURNED GREEN. STRUCK ON DRIVER SIDE FRONT AREA BY A VEHICLE RUNNING A RED LIGHT ( DRIVER CITED) TRAVELING AT APPROXIMATELY 45 MPH. NONE OF THE AIR BAGS DEPLOYED. INJURIES TO ME INCLUDE FRACTURED RIBS, TORN ROTATOR CUFF AND INJURED LEFT KNEE. REQUIRED HOSPITAL VISIT. *TR

Mileage: 42,500

TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUFFERED HEAD, NECK AND SHOULDER INJURIES AND WAS TRANSPORTED FOR MEDICAL TREATMENT. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO A COLLISION CENTER BUT WAS NOT INSPECTED TO DETERMINE THE CAUSE OF THE AIR BAG FAILURE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 14V118000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000. UPDATED 07/15/14 MA

Mileage: 23,000

MY ENCLAVE WAS STOPPED AT A RED LIGHT. THE VEHICLE BEHIND ME WAS REARENDED BY THE VEHICLE BEHIND THEM AND THEN REARENDED MY VEHICLE. IMMEDIATELY I HEARD A LOW AIR RELEASE SOUND AND SMELLED A GUN POWDER SMELL, BUT MY AIRBAG DID NOT DEPLOY. THE RED INDICATOR LIGHT FOR AIRBAG CAME ON AFTER THE WRECK. *TR

Mileage: 84,000

TURNED CORNER ON IRONWOOD46615 AND REAR ENDED CAR THAT STOPPED SUDDENLY. CRUSHED MY FRONT END BACK TO PUNCTURING THE RADIATOR. NO AIR BAG DEPLOYED AND NO SEAT BELT ON IMPACT. MY KNEES HIT THE DASH UNDER THE STEERING WHEEL. NO ONSTAR AS NO AIRBAG DEPLOYED. HOLDING STEERING WHEEL WAS MY ONLY DETERRENT TO HITTING FORWARD. REPAIRS COST $5000.+ AND GM DEALER INSISTED AIRBAG AND SEAT BELT WERE FUNCTIONING. KNEES STILL HURT. AND SEEN DOCTOR ABOUT KNEES AND GOING AGAIN SOON. I AM REPORTING THIS AFTER HEARING THAT THERE ARE RECALLED ON SEAT BELTS AND AIRBAGS ON DRIVER SIDE. *TR

Mileage: 3,000

UPON IGNITION, THE DASH PROMPTED "SERVICE AIR BAGS." AFTER DRIVING APPROXIMATELY A MILE, IT WENT OFF, THEN REAPPEARED SOON AFTER. IN LIGHT OF REPORTED FATALITIES DUE TO AIRBAG FAILURE, GENERAL MOTORS MUST PROVIDE A MANUFACTURER'S RECALL. *TR

Mileage: 32,000

TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE AIR BAG SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000. THE VIN WAS UNAVAILABLE.

Mileage: 3,000

MY AIR BAG LIGHT CAME ON WHEN I STARTED MY BUICK ENCLAVE NEVER WENT OFF THE WHOLE TIME DRIVING. THIS IS THE SECOND TIME IT'S HAPPENED

Mileage: 40,000

THE SERVICE AIRBAG SOON LIGHT CAME ON, AT WHICH TIME I TOOK THE VEHICLE TO A LOCAL DEALER. AFTER THEY REPAIRED THE VEHICLE, THE SAME LIGHT CAME ON WITHIN 2 WEEKS. SINCE THAT TIME I HAVE TAKEN THE VEHICLE IN APPROXIMATELY 6 MORE TIMES FOR THE SAME ISSUE. THE LAST TIME THE DEALERSHIP ADVISED THAT THEY HAD REPLACED EVERYTHING AND NOW WERE REPLACING THE COMPUTER FOR THE AIRBAG SYSTEM. AFTER THE LAST REPAIR, THE LIGHT HAS COME BACK ON. THIS TIME THE VEHICLE MADE IT APPROXIMATELY 3 WEEKS. *TR

OVER THE PAT FEW MONTHS OUR 2011 ENCLAVES CHECK AIR BAG INDICATOR, INTERMITTENTLY COMES ON. IT OCCURS WHEN THE CAR IS INITIALLY STARTED, AND STAYS ON THROUGHOUT THE TIME IT IS BEING OPERATED. IT MAY OR MAY NOT BE ON THE NEXT TIME THE VEHICLE IS USED. THE VEHICLE WAS NEVER IN AN ACCIDENT OR HAD THE AIR BAGS DEPLOYED FOR ANY REASON. *TR

Mileage: 16,000

THE DAY WE PURCHASED THIS VEHICLE, THE SERVICE AIR BAG LIGHT CAME ON WHEN WE TEST DROVE THE VEHICLE BUT THE SALES MAN ENSURED US THAT THEY COULD FIX THAT. WELL WE THOUGHT THEY DID AND KEEP SAYING THAT EVERYTIME WE LEAVE THE DEALERSHIP FOR THE SAME ISSUE. WE HAVE HAD OUR VEHICLE TO THE SHOP FOR THIS SAME 'SERVICE AIR BAG LIGHT' AT LEAST 10 TIMES SINCE NOVEMBER 25, 2011. VERY FRUSTRATING!! *TR

Mileage: 40,000

2011 BUICK ENCLAVE. CONSUMER STATES PROBLEM WITH VEHICLE AIR BAG *TGW THE VEHICLE WAS TAKEN TO THE DEALER FIVE TIMES FOR THE SAME AIR BAG PROBLEM.

TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. WHILE PARKED, THE FRONT PASSENGER SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN ADVISED THAT THE FAILURE COULD HAVE OCCURRED BECAUSE A CELL PHONE WAS IN CLOSE PROXIMITY TO THE FRONT PASSENGER SIDE SEAT. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.

Mileage: 1,000

AIR BAG LIGHT KEPT COMING ON. LOVE BUICK, COLUMBIA SC REPLACED MODULE. SEVERAL DAYS LATER AIR BAG LIGHT CAME ON AGAIN WITH A MESSAGE " SERVICE AIRBAG ". ABOVE DEALER NOW HAS THIS VEHICLE IN SERVICE AND SAYS THEY NEED TO KEEP IT SEVERAL DAYS FOR MORE DIAGNOSTICS. *TR

Mileage: 1,200