2011 BUICK ENCLAVE Power Train Problems

I have had my car looked at and my camshaft reductor wheel/valve is broken. This happened very unexpectedly and almost caused a serious accident at highway speeds. I was able to drift the car to the shoulder from the middle lane, but almost was hit by a semi when my car randomly stalled out in the middle of I-5. This is a problem I have sense researched and has happened to many others with the same car and model year.

I was driving and the other person ran the stop light and hit my car making me go in and hit another car from the other side.

While driving at highway speeds, with cruise control set the vehicle started to violently shake almost causing me to lose control of the vehicle. After having the vehicle inspected I was informed that the transmission is known to have an issue with the 3rd and 5th clutch pack causing the vehicle to shake when they are trying to engage. This is no lights on the dash and no other warning signs of said issue. I have an appointment to have the issue resolved which entails to have the transmission either rebuild or replaced.

TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE ON A SLIGHT INCLINE WITH THE TRANSMISSION IN DRIVE, THE VEHICLE WOULD ROLL BACKWARDS DOWN THE HILL. DURING THE FAILURE, THE BRAKES AND POWER STEERING ALSO BECAME INOPERABLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER CARL BLACK CHEVROLET BUICK GMC (11500 EAST COLONIAL DR, ORLANDO, FL 32817) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 138,000. THE VIN WAS NOT AVAILABLE.

Mileage: 138,000

CODES P0017 AND P0008 CAMSHAFT POSITION SENSOR AND CRANKSHAFT POSITION KEEPS COMING ON DRIVING AND PARKED RUNNING. EVEN AFTER REPLACING THE SENSOR.

Mileage: 150,000

TRANSMISSION NEEDED REPLACED AT 160,000, ISSUE BEEN GOIN ON FOR ABOUT 1 YEAR OR 10,000 MILES HAS HAD OIL LEAKS, HAVE HAD TO FILL FUILD UP REGULARLY, SEEMS LIKE ALL OF THESE GM, CHEVY, BUICK AND SATURN'S ALL HAVE HAD THE SAME ISSUE WITH TRANSMISSIONS

Mileage: 150,000

IN 2017 THE TIMING BELT FAILED WITH LESS THAN 100,000 MILES ON THE VEHICLE. TIMING BELT REPLACEMENT WAS OVER 2000 DOLLARS. 2018 THE CHECK ENGINE LIGHT CAME ON INDIA STING AN ISSUE WITH THE CAYTALIC CONVERTER. HAVE NOT REPAIRED BUT VEHICLE WILL DYE WHILE DRIVING. IT QUIT WORKING ON INTERSTATE AND I HAD TO COAST ACROSS FIVE LANES TO SHOULDER, WHERE I WAS ABLE TO RESTART VEHICLE. THIS ALSO HAPPENED ON 2 LANE HIGHWAY. 2020 AIRBAG LIGHT CAME ON, STAYED ON FOR A FEW DAYS AND WENT OUT. HIT BUMP IN ROAD AIRBAG LIGHT RETURNS.

HELLO - I AM WRITING AS A CONCERNED CONSUMER. I CURRENTLY OWN A 2011 BUICK ENCLAVE. TWO WEEKS AGO, WHILE DRIVING THIS VEHICLE IT STARTED MAKING A VERY LOUD KNOCKING NOISE. THE CAR THEN COMPLETELY SHUT OFF AND BECAME INOPERABLE WHILE DRIVING DOWN A HILL. WITH LOSS OF POWER STEERING AND THE INABILITY TO RESTART THE ENGINE IT BECAME A DANGEROUS SITUATION TRYING TO GET THE VEHICLE STOPPED AND SAFELY OFF THE ROAD. THE VEHICLE WAS TAKEN TO A GARAGE AND IT WAS DETERMINED THAT THE ISSUE WAS A BROKEN TIMING CHAIN. THIS REPAIR REQUIRED THE REMOVAL OF THE ENGINE TO REPLACE THE TIMING CHAIN. RESEARCH INTO BUICK HAS SHOWN THAT THERE IS A BULLETIN OUT FOR THIS VERY ISSUE BUT ONLY FOR THE 2009 MODEL YEAR. MY 2011 WAS MANUFACTURED IN 2010. FOR THIS VERY ISSUE, BUICK HAS EXTENDED THE MANUFACTURES WARRANTY TO 120K OR 7YRS. RESEARCH SHOWS THAT THIS TIMING CHAIN ISSUE IS NOT EXCLUSIVE TO THE 2009 AS OWNERS OF OTHER MODEL YEARS ARE EXPRESSING THE SAME CONCERNS. I AM WRITING TO FILE A FORMAL COMPLAINT, AS THIS IS A SAFETY ISSUE THAT BUICK REFUSES TO ACKNOWLEDGE. THE FAILURE OF THIS TIMING CHAIN LEAD TO A SITUATION THAT COULD HAVE CAUSED A WRECK AND POSSIBLE INJURY. I HAVE CONTACTED BUICK SEVERAL TIMES AND THEY REFUSE TO PROVIDE FINANCIAL COMPENSATION FOR THE REPAIRS AND REFUSE TO INVESTIGATE THIS FURTHER. THEIR RESPONSE IS SIMPLY, THERE IS NO BULLETIN SO THERE IS NOTHING THAT CAN BE DONE FOR ME.

Mileage: 93,000

I WAS DRIVING DOWN THE HIGHWAY AND ALL OF SUDDEN THE VEHICLE JERK BACK HARD AND I LOSS POWER AND STABILIZE SYSTEM SHUT DOWN AND COULD DRIVE NO MORE THAN 20 MILE AN HOUR. IT GOTTEN WORST THAT MY TRUCK IS JERKING AND SHAKING.

Mileage: 139,000

CAR RPM IS INCREASING AND LOWERING DURING DRIVING LIKE THE TRANMISSIO. IS PREPARING TO CHANGE GEARS CAUSING CAR TO LOSE POWER IN THE MIDDLE OF DRIVING SCARING ME DURING DRIVING. CAR IS IN MOTION

Mileage: 82,100

2011 BUICK ENCLAVE "ENGINE HOT A/C OFF" AND THEN "ENGINE OVERHEATED IDLE ENGINE" AND THEN "ENGINE POWER REDUCED" MESSAGES CAME ON IN QUICK SUCCESSION (W/IN LESS THAN 1.5 MILES) AT 10:00 P.M. I WAS DRIVING ON SUBURBAN STREETS WHEN THIS ISSUE OCCURRED. TOOK INTO DEALER FIRST THING THE NEXT MORNING AND WAS TOLD THE WATER PUMP WAS LEAKING AND NEEDED TO BE REPLACED. I MENTIONED APRIL 2013 TSB #13079 RELATED TO LEAKING WATER PUMP SHAFT AND WAS TOLD THAT HAD EXPIRED. WATER PUMP WAS SUBJECT OF EXTENDED WARRANTY COVERAGE FOR 2008-2010 ENCLAVES (#13091). WATER PUMP IS COVERED UNDER POWERTRAIN WARRANTY (100,000 MILES OR 5 YEARS -- MY VEHICLE HAS 79,738 MILES AND WARRANTY EXPIRED 10//15). CALLED BUICK CUSTOMER SERVICE TO INQUIRE ABOUT THIS ISSUE. WAS TOLD DEALERSHIP WOULD HAVE TO DETERMINE ANY FINANCIAL ASSISTANCE. I BELIEVE THE EVIDENCE SUGGESTS GM IS AWARE THERE IS A CONTINUING ISSUE WITH THE WATER PUMPS ON BUICK ENCLAVES MADE AFTER 2010 AND THERE SHOULD BE EXTENDED WARRANTY COVERAGE FOR THE FIX ON THESE VEHICLES, AS WELL.

Mileage: 79,738

I OWN A 2011 BUICK ENCLAVE. THE VEHICLE ROLLS BACKWARDS IN DRIVE ON AN INCLINE WHEN I TAKE MY FOOT OF THE ACCELERATOR AND ROLES FORWARD WHEN ON A DECLINE WHEN IN REVERSE. THE VEHICLE WILL CONTINUE TO ROLL UNTIL I APPLY THE BRAKES. I ACTUALLY HAVE TO WORK THE BRAKE AND ACCELERATOR JUST TO CONTROL THE VEHICLE. ESPECIALLY DIFFICULT TO HANDLE WHEN TRYING TO PARK IT IN HILLY SITUATIONS. THE HILL DOES NOT HAVE TO BE STEEP AT ALL FOR THIS TO HAPPEN. BUT, THE STEEPER THE HILL THE MORE DANGEROUS THIS ROLLING CAN BE. I ALMOST ROLLED INTO A FENCE WHILE TRYING TO BACK OUT OF A PARKING SPACE ON AN DECLINE. I'VE HAD NUMEROUS CLOSE CALLS WHEN PARKING OR SOMEONE BEHIND ME IS CLOSE TO MY REAR BUMPER ON AN INCLINE. I TAKEN THE VEHICLE TO THE DEALER SHIP AND THEY SAY THAT JUST THE WAY THE VEHICLE. NO RECALL ON THIS. GM DOES NOT RECOGNIZE THE ROLLING ISSUE AS A HAZARD . MANY COMPLAINTS ON THE INTERNET THOUGH. I JUST THINK THIS IS A HUGE SAFETY ISSUE THAT GM IS IGNORING. THIS HAS BEEN HAPPENING SINCE I BOUGHT THE VEHICLE NEW ON 2011. ....UPDATED 11/02/15*BF

Mileage: 500

EVER SINCE I BOUGHT THIS VEHICLE IT ROLLS BACKWARDS WHEN IN PARK.,I TOLD THE DEALER ABOUT IT AND THEY SAY IT'S COMMON. WHAT EVER THAT MEANS. I PUT UP WITH THIS UNTIL NOW THAT I AM PARKING IT IN A SMALL GARAGE AND WHEN I PARK IT IT ROLLS BACK AND THE OVERHEAD DOOR HITS THE BUMPER AND FLIES BACK OPEN. ONE TIME I PARALLEL PARKED ON A INCLINE AND IT ROLLED BACK INTO THE CAR PARKED BEHIND ME.LUCK FOR ME NO REAL DAMAGE. GLAD I LIVE IN FLORIDA WHERE THERE ARE NOT TO MANY HILLS TO PARK ON. BUT EVERY TIME I GO ON VACATION IT GETS MORE AND MORE DANGEROUS. THERE HAS TO BE SOMETHING THAT CAN BE ADJUSTED OR TIGHTENED UP TO STOP THIS, PLEASE RESPOND TO MY PROBLEM AS TO WHAT CAN BE DONE.

Mileage: 24,000

I AM NOT SURE WHERE TRANSMISSION FALLS IN THE ABOVE LIST. EVER SINCE I PURCHASED THE VEHICLE IT ROLLS BACKWARDS WHEN STOPPED ON A HILL. I HAVE TO USE BOTH FEET TO KEEP IT FROM ROLLING BACK AND HITTING THE CAR BEHIND ME. I WAS TRYING TO BACK UP IN A PARKING SPACE THAT WAS UP HILL AND IT ROLLS FORWARD ALSO. I ASKED THE DEALERSHIP NOT LONG AFTER I DISCOVERED THIS ISSUE AND THEIR RESPONSE WAS OH IT IS SUPPOSED TO DO THAT. I FIND THAT HARD TO BELIEVE, IT IS DANGEROUS. IT'S NOT LIKE THIS IS A 5 SPEED WITH A CLUTCH BUT THAT IS HOW YOU HAVE TO TREAT IT ON HILLS.

Mileage: 12,000

[XXX] *TR

Mileage: 53,000

WHILE I WAS GETTING READY TO MERGE ONTO A HIGHWAY I HEARD A "PINGING NOISE" THEN A "THUD". I IMMEDIATELY PULLED OVER TO FIND THE THE DRIVE TRAIN OR DRIVE SHAFT HAD JUST FALLEN OUT OF MY CAR ONTO THE ROAD. *JS

Mileage: 37,900

DECEMBER 2014 LIFT GATE WAS UP AND SUDDENLY CAME DOWN AND HIT MY WIFE WITH GREAT FORCE. THIS HAPPENED TWICE BUT NOT CONSISTENTLY. SUBSEQUENTLY WAS TAKEN TO A CHEVROLET/GM DEALERSHIP, FOUND BOTH STRUTS NOT HOLDING PRESSURE AND WERE REPLACED AT OWNER'S EXPENSE. ON THE MORNING OF JANUARY 9,2015 DRIVING DURING A SNOW STORM ON AN INTERSTATE SUDDENLY VEHICLE LOST STABILTRAB,TRACTION CONTROL AND ENGINE POWER WAS REDUCED TO 15 MPH. DUE TO THE WEATHER TRAFFIC WAS GOING SLOWER THAN NORMAL. CAR DRIVEN TO A CHEVROLET/GM DEALER WHERE THE THROTTLE BODY WAS REPLACED AT OWNER'S EXPENSE. ON JANUARY 14, 2015 OWNER BROUGHT CAR TO HAVE POWER STEERING PUMP REPLACED DUE TO GM SEPTEMBER 2014 NOTICE AND OWNER INFORMED THAT POWER STEERING RACK WAS LEAKING. ALTHOUGH NOT REPLACING THE POWER STEERING RACK WOULD LEAD TO FAILURE OF THE NEW POWER STEERING PUMP, THIS COMPONENT WAS NOT COVERED. OWNER PAID A PORTION TO HAVE THE RACK REPLACE. THIS REPAIR REQUIRED A FRONT END ALIGNMENT FOR WHICH THE OWNER PAID FOR. *TR

Mileage: 67,267

TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT STATED THAT AFTER STOPPING AT A STOP SIGN ON A FLAT ROAD AND SLOWLY DISENGAGED THE BRAKE, THE VEHICLE STARTED ROLLING BACKWARDS. THE CONTACT MENTIONED THAT A GREAT AMOUNT OF PRESSURE HAD TO BE USED IN ORDER FOR THE VEHICLE TO MOVE FORWARD. THE PROBLEM PERSISTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.

Mileage: 73,000

VEHICLE EXPERIENCE SEVERE ROLL BACK WHEN ON AN INCLINE. IT IS VERY DANGEROUS AND THAT HAS HAPPENED TO ME MULTIPLE TIMES AND I AM AFRAID THAT I WILL HIT THE CAR OR STRUCTURE BEHIND ME. READING BUICK FORUMS IT SEEMS LINE MANY OTHERS ARE EXPERIENCING THIS PROBLEM AS WELL. *TR

Mileage: 15,733

WHEN MY BUICK HAS BEEN ON INCLINE IN THE DRIVE OR REVERSE GEAR, MY BUICK ROLLS BACKWARDS OR FORWARDS DEPENDING ON THE DIRECTION OF THE INCLINE WITHOUT STOPPING. IT MAKES IT NECESSARY TO HOLD THE BRAKE WITH ONE FOOT AND ACCELERATE WITH THE OTHER. THE PROBLEM USED TO BE A SMALL ROLL BACK BUT HAS RECENTLY BECOME TO A POINT WHERE THE CAR DOESN'T STOP ROLLING. THIS IS EXTREMELY DANGEROUS AS IT DOES NOT ALLOW THE DRIVER TO HAVE CONTROL OF THE CAR. I'M EXTREMELY WORRIED IN RESIDENTIAL AREAS WITH DRIVEWAYS ON AN INCLINE AS IT WILL MAKE IT HARD TO STOP THE CAR IF A KID IS EITHER IN FRONT OR BEHIND THE CAR WHEN THIS OCCURS. *TR

Mileage: 53,000

TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE STEERING WHEEL STARTED TO MAKE A SQUEAKY NOISE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE STEERING GEAR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 62,000. UPDATED 08/19/14*LJ UPDATED 07/06/2017 *CT

Mileage: 40,000

REGARDING 2011 BUICK ENCLAVE: POWER STEERING RACK IS LEAKING AND PUMP FAULTY REQUIRING REPLACEMENT. ONLY 53K ON CAR; BOUGHT IT BRAND NEW IN 2011. LUCKILY I HAVE EXTENDED WARRANTY ALTHOUGH DEALER TRYING TO ARGUE THEIR RESPONSIBILITY. THIS IS VERY UPSETTING FOR SEVERAL REASONS: THIS A $45,000 CAR, I POINTED THIS ISSUE OUT 2 WEEKS PRIOR DURING MY REGULAR OIL CHANGE VISIT AND WAS BLOWN OFF UNTIL I PRESSED THE MATTER, AND I HAVE SEEN SEVERAL POSTS RECENTLY REGARDING THIS EXACT ISSUE WITH THIS TYPE VEHICLE. ADDITIONALLY THERE IS ADMITTED FAULT BY GMC REGARDING SEVERAL MECHANICAL ISSUES RELATED TO POWER STEERING AND AS EVIDENCED BY MULTITUDE OF RECENT RECALLS. I HATE TO SAY IT BUT THIS IS MY FIRST AMERICAN CAR AND LIKELY MY LAST. MY 2004 NISSAN WITH 180K MILES RUNS GREAT!! *TR

Mileage: 53,000

DRIVING OFF OF A HIGHWAY. SUDDEN ENGINE SEIZE STEERING LOCK AND ZERO POWER. CAR ROLLED TO A COMPLETE STOP. LUCKILY WE WERE IN A TURNING LANE AND WERE ABLE TO ROLL INTO A SAFE WAITING AREA. NO ONE IN THE VEHICLE WERE INJURED BODILY YET THE MENTAL ANGUISH AND FEAR WAS UNBEARABLE. HAD THIS HAPPENED ON THE HIGHWAY FIVE MINUTES EARLIER , WITH THE HEAVY TRAFFIC, I AM SURE THERE WOULD HAVE BEEN MUCH MORE SERIOUS OUTCOME. THE CAR HAS SINCE BEEN SERVICED. REPLACED WERE A BROKEN ENGINE BELT., AND BAD TENSIONER. WHAT I DON'T UNDERSTAND IS HOW A 3 YEAR OLD CAR COULD FAIL SO TERRIBLY. I AM NOW PETRIFIED TO DRIVE MY ENCLAVE FOR FEAR OF OTHER FAULTY PARTS. SERVICE WAS PERFORMED AT FERMAN GMC ON NOVEMBER 11, 2013 IN LUTZ FLORIDA. THIS WAS THEIR FIRST ENCOUNTER WITH SUCH A PROBLEM. VERY SCARY EXPERIENCE FOR ALL INVOLVED. EVERY TIME I SEE A BUCK I RECALL THAT NIGHT IN MY MIND. I STILL HAVE NOT DRIVEN THE CAR SINCE IT HAS BEEN REPAIRED AND HOME. NOT SURE I CAN EVER TRUST THIS BRAND AGAIN. I WAS TOLD A FAULTY TENSIONER CAUSED THE ENGINE BELT TO SNAP. HORRIBLE. *TR

Mileage: 55,378

WHEN CAR IS ON A INCLINE WHEN YOU TAKE YOUR FOOT OF BRAKE IT ROLLS BACKWARD,JUST PURCHASE THE CAR ON 8/8/2013 TOOK IT BACK TO DEALER THEY SAY THAT'S HOW IT IS,NOTHING WRONG.(SAFETY HAZARD??) *TR

Mileage: 40,500

VEHICLE ROLLS BACKWARDS WHEN I LET OFF BRAKE ON SLIGHT GRADE AT STOP. *TR

TRANSMISSION DOES NOT HOLD AT ALL - WILL MOVE FORWARD WHILE IN REVERSE AT THE SLIGHTEST INCLINE - ALSO DOES NOT SHIFT DOWN TO PASS OTHER VEHICLES - VERY SLOPPY SLUGGISH TRANSMISSION. *TR

Mileage: 3,000

WHILE STOPPED AT STOP SIGN; VEHICLE ROLLS. WHILE TAKING OFF , YOU MUST KEEP YOUR FOOT ON THE BRAKE TO PREVENT VEHICLE FROM ROLLING BACKWARD INTO VEHICLE BEHIND WHILE ACCELERATING TOO. THIS VEHICLE IS LIKE DRIVING A MANUAL VEHICLE. *TR

Mileage: 10

TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE IN REVERSE WITH THE BRAKES DEPRESSED, THE VEHICLE ROLLED FORWARD. ALSO, WHEN THE GEAR WAS IN DRIVE THE VEHICLE WOULD ROLL BACKWARD. THE ACCELERATOR PEDAL HAD TO BE DEPRESSED WITH FORCE IN ORDER FOR THE VEHICLE NOT TO ROLL AWAY WHEN GEAR WAS IN DRIVE. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC, BUT THE DEALER WAS UNABLE TO LOCATE A FAILURE CODE. THE VEHICLE WAS ALSO TEST DRIVEN BUT THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 400 AND THE CURRENT MILEAGE WAS 6100.

Mileage: 400

2011 BUICK ENCLAVE ROLLS UNABATED ON HILLS WHILE IN GEAR - DRIVE OR REVERSE. VERY HARD TO CONTROL. REQUIRES VERY QUICK MOVE FROM BRAKE TO ACCELERATOR AND "2-FOOT" DRIVING WHICH IS DANGEROUS AND WEARS BRAKES AND TRANSMISSION. THERE IS NO "HILL HOLD" FEATURE AND DRIVETRAIN PROVIDES NO RESISTANCE. *TR

Mileage: 5,400

2011 BUICK ENCLAVE ROLLS UNCONTROLLABLE ON HILLS WHILE IN GEAR - DRIVE OR REVERSE. VERY HARD TO MANAGE. REQUIRES VERY QUICK MOVE FROM BRAKE TO ACCELERATOR AND "2-FOOT" DRIVING WHICH IS DANGEROUS AND WEARS BRAKES AND TRANSMISSION. THERE IS NO "HILL HOLD" FEATURE AND DRIVETRAIN PROVIDES NO RESISTANCE. THIS IS A SERIOUS SAFETY CONCERN AS THE ROLLBACK IS NOT RESTRICTED AND CAN REACH DANGEROUS SPEEDS DEPENDING ON THE LEVEL OF DECLINE. THIS REQUIRES THE DRIVER TO KEEP FIRM AND CONSISTENT PRESSURE ON THE BRAKE WHEN ON AN INCLINE TO AVOID ROLLING INTO OTHER VEHICLES AND ALSO, GO HEAVY ON GAS TO OVERPOWER THE ROLL WHEN TAKING OFF. THIS IS EVEN WORSE THAN A MANUAL TRANSMISSION VEHICLE AS AT LEAST THEY WILL STOP IF THEY SNUB OUT. *TR

Mileage: 26,990

ON INCLINE WHEN IN DRIVE -- ROLLS BACKWARD, INDEFINITELY. ON DECLINE WHEN IN REVERSE -- ROLLS FORWARD, INDEFINITELY. THIS MAKES THE VEHICLE EXTREMELY DANGEROUS TO PARALLEL PARK ON AN INCLINE/DECLINE, AS AT SOME POINT YOU WILL NEED TO TAKE YOUR FOOT OFF THE BRAKE TO GET GOING AND WHEN YOU DO, THE VEHICLE WILL ROLL FORWARD (HOPEFULLY NOT HITTING THE CAR IN FRONT OF YOU) AND THE ACCELERATOR WILL NEED TO BE APPLIED ENOUGH TO MOVE THE HEAVY VEHICLE AGAINST THE GRADE (HOPEFULLY NOT SO FORCEFULLY THAT YOU WILL RISK HITTING THE CAR BEHIND YOU). SERVICE DEPARTMENT AT LOCAL DEALERSHIP POINTED ME TO OWNER'S MANUAL (9-25): "IF THE VEHICLE IS STOPPED ON A HILL, WITH YOUR FOOT OFF THE BRAKE PEDAL, THE VEHICLE MAY ROLL. THIS IS NORMAL AND IS DUE TO THE TORQUE CONVERTER DESIGNED TO IMPROVE FUEL ECONOMY AND PERFORMANCE. USE THE BRAKE TO HOLD THE VEHICLE ON A HILL. DO NOT USE THE ACCELERATOR PEDAL." HOWEVER, THIS OWNER'S MANUAL ENTRY IS IN THE "DRIVE" SECTION, AND SIMILAR STATEMENTS ARE NOT MENTIONED WITHIN THE SECTION ABOUT "REVERSE." *TR

Mileage: 6,000

BUICK ENCLAVE 2011: THE CAR ROLLS DOWN UNCONTROLLABLY ON HILLS WHILE IN GEAR WHETHER IN DRIVE OR REVERSE, AND IS VERY HARD TO CONTROL. THIS ALSO REQUIRES VERY QUICK MOVEMENT FROM BRAKE TO ACCELERATOR. THERE IS NO "HILL HOLD" FEATURE AND DRIVETRAIN PROVIDES NO RESISTANCE. WE DEAL WITH THIS PROBLEM EVERY DAY WHILE DRIVING OUR DRIVEWAY AND INTO OUR GARAGE. THE MINUTE WE ATTEMPT TO PULL UP TO THE GARAGE, THE CAR/SUV STARTS ROLLING BACKWARDS AND YOU HAVE TO CONDUCT A COUPLE OF QUICK STEPS TO STOP IT. I IMAGINE THIS CAUSES WEAR AND TEAR ON THE BRAKES AND OTHER PARTS OF THE VEHICLE. A SERVICE REP AT THE DEALERSHIP SAID THIS WAS NORMAL AND TOLD ME ABOUT OTHER MANUFACTURERS THAT HAVE THE SAME PROBLEM FROM GMC. I DRIVE A SECOND CAR AND IT NEVER DOES THIS. I BELIEVE THIS IS A BUICK ENCLAVE PROBLEM. *TR

Mileage: 1

2011 BUICK ENCLAVE ROLLS UNABATED ON HILLS WHILE IN GEAR - DRIVE OR REVERSE. VERY HARD TO CONTROL. REQUIRES VERY QUICK MOVE FROM BRAKE TO ACCELERATOR AND "2-FOOT" DRIVING WHICH IS DANGEROUS AND WEARS BRAKES AND TRANSMISSION. THERE IS NO "HILL HOLD" FEATURE AND DRIVETRAIN PROVIDES NO RESISTANCE. *TR

Mileage: 6

2011 BUICK ENCLAVE WITH AUTO TRANS. VEHICLE ROLLS BACKWARDS ON AN INCLINE WHEN FOOT IS REMOVED FROM THE BRAKE. REQUIRES DRIVER TO APPLY EXCESSIVE THROTTLE POWER UPON TAKING FOOT OFF OF BRAKE WITH DANGER OF ROLLING INTO CARS BEHIND IT. *TR

Mileage: 29,000

MY 2011 BUICK ENCLAVE ROLLS FORWARD AND BACKWARD ON AN INCLINE WHEN IN DRIVE. THIS IS A SERIOUS SAFETY CONCERN AS THE ROLLBACK IS NOT RESTRICTED AND CAN REACH DANGEROUS SPEEDS DEPENDING ON THE LEVEL OF DECLINE. THIS REQUIRES THE DRIVER TO KEEP FIRM AND CONSISTENT PRESSURE ON THE BRAKE WHEN ON AN INCLINE TO AVOID ROLLING INTO OTHER VEHICLES AND ALSO, GO HEAVY ON GAS TO OVERPOWER THE ROLL WHEN TAKING OFF. THIS IS EVEN WORSE THAN A MANUAL TRANSMISSION VEHICLE AS AT LEAST THEY WILL STOP IF THEY SNUB OUT. *TR

Mileage: 100

TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT STATED WHILE DRIVING ON AN INCLINE WITH HIS YOUR FOOT ON THE BRAKE PEDAL, THE VEHICLE WOULD ROLL BACKWARDS. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THE FAILURE WAS NORMAL FOR A MANUAL VEHICLE. THE MANUFACTURER STATED THERE WAS NO FAILURE AND THE VEHICLE WAS FUNCTIONING NORMALLY. THE FAILURE MILEAGE WAS 80. UPDATED 09/19/11 *BF UPDATED 11/02/11

Mileage: 8

THE VEHICLE ROLLS BACK ON ANY INCLINE. THERE IS NO HAND BRAKE IN THE CENTER CONSOLE, AND ACCORDING TO DOT SAFETY THIS IS NOT LEGAL. MOST CROSSOVERS AND OR SUVS OF THIS SIZE ROLL BACK A FEW INCHES BEFORE THE TRANSMISSION PINS ENGAGE AND STOP THE ROLL BACK. I WAS TOLD FROM GMC THAT THE COMPONENT WAS REMOVE SO THAT THE TRANSMISSION DOESN'T HAVE TO BE SERVICED FOR 100000 MILES. GMC TOLD US THE ONLY THING THEY ARE WILLING TO DO IS INSTALL AND AFTER-MARKET HAND CONTROL AND WILL PAY A PERCENTAGE TOWARD THE COST. TO ME THIS SOUNDS LIKE A BAND-AID FIX TO A BIGGER PROBLEM.

Mileage: 100

TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT STATED THAT HE WAS SITTING ON AN INCLINE WITH THE BRAKES DEPRESSED. AS HE RELEASED THE BRAKES, THE VEHICLE ABNORMALLY ROLLED BACKWARD APPROXIMATELY 300 FEET. THE FAILURE WOULD OCCUR SPORADICALLY WHEN ON AN INCLINE. THE DEALER WAS CONTACTED AND ADVISED THAT THE FAILURE WAS NORMAL. HE THEN CALLED THE MANUFACTURER AND WAS ADVISED TO TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 300 AND THE CURRENT MILEAGE WAS 369.

Mileage: 300