2014 BUICK ENCLAVE Seat Belts Problems

Service airbag light came on one week before airbags in the front driver in front passenger side ruptured on their own in the middle of driving. This is cars the seat belts and the front seats to lock up and we now have no airbags. We did bring it in to see if we could get it at least the steering wheel one replaced because of the recall but the dealership (todd wenzel) and Grand Rapids Michigan stated that they refused to do it because they thought we were in an accident but you can clearly see we were not in an accident. The vehicle was also sold to me by a dealership that did not disclose the airbags had a recall and I did not find out until after the purchase was made.

The contact owns a 2014 Buick Enclave. The contact stated that on several occasions while the vehicle was started, the message “Service Air Bags” was displayed, and the red seat belt warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed and DTC: B0014 and B0022 were retrieved. The contact stated that the passenger’s side seat belt anchor pretensioner showed a poor connection and needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that after the diagnostic test was performed, the seat belt warning light was not illuminated at start up. The manufacturer was notified of the failure. The failure mileage was approximately 85,500.

Mileage: 85,500

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000(Air Bags); however, the part to do the recall repair was not yet available. The contact stated an unknown warning light remained illuminated while the front passenger's side seat was occupied with the seat belt buckled. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.

I was sitting in a drivethru line and reached down to tighten my seat belt because it felt lose and the entire steel cord that attaches the seatbelt to the front outboard seating snapped in half. There is a steel cord/cable that connects the pretensioner to the seat belt. This 1 inch thick cord was unraveled and severed. This gave me great concern because this cord was likely on the verge of snapping for many weeks prior to it snapping. A steel cord doesn't just randomly snap in half - so if I had I had a crash prior to it fully breaking - I could have been injured. In addition, I had to drive my vehicle with this defect until new parts could be ordered. I drove around for roughly 2 weeks with a non-functioning seat belt because I could not afford to rent a vehicle while I was waiting for mine to be repaired. When I took it to a shop for repair, they told me they had never seen anything like it in their 30 years of repairs. I have all receipts and documentation, and I have the original faulty part. To recap, I have never been a crash in the vehicle and cord snapping in half happened when I was sitting still and not moving. There is a recall on 2009-2014 Buick Enclaves for this exact issue, but my vehicle's VIN number does not fall within the recall. Specifically, the recall is for the flexible steel cable that connects the seatbelt to the front outboard seating may fatigue and separate over time. This is exactly what happened to mine, but it was not covered and I was never notified of the issue. I don't want someone to be in a wreck with a faulty/non-working seatbelt.

FRONT PASSENGER SEAT BELT BUCKLE TWISTED 180 DEGREES. RESULT IS BELT IS TWISTED WHEN FASTENED WITH DISCOMFORT AND REDUCTION IN BELT EFFECTIVENESS. INCREASED RISK OF SEVERE INJURY OR DEATH. NUCAR CHEVY DEALER DENIED WARRANTY CLAIM "BECAUSE VEHICLE WAS NOT PURCHASED AT NUCAR".

I WENT TO PUT ON DRIVER SEATBELT, AND IT WOULDN'T RETRACT. THE PASSENGER SEATBELT IS DEFECTIVE AS WELL. DEFECTIVE SEATBELTS LEAVES THIS VEHICLE UNSAFE AND ILLEGAL TO DRIVE!

VEHICLE BUCKLE LATCH IS JAMMED/MALFUNCTIONING. BUCKLE DOES NOT ACCEPT LATCH AND POSES A SEVERE ACCIDENT THREAT TO ADULTS/CHILDREN. BOTH CAPTAIN CHAIR BUCKLES ARE AFFECTED. NORMAL WEAR IS OBSERVED WITH THE VEHICLE WITH CHILD RESTRAINT CAR SEATS IN BOTH FORWARD AND REAR FACING, LONGEVITY OF BUCKLE SYSTEM WITH INFANT CAR SEATS IS JEOPARDIZED AND RENDERED INEFFECTIVE. BUCKLE MECHANISM IS POORLY MADE WITH PLASTIC BREAKING APART. METAL PRONG IS OBSERVED TO BE IN THE OUT/LOCKED POSITION AND DOES NOT DISENGAGE. PREVIOUS TO JAMMING BUCKLE WAS HARD TO ACCEPT A LATCH.

Mileage: 40,000

2014 BUICK ENCLAVE. CONSUMER WRITES IN REGARDS TO MALFUNCTIONING DRIVER AND PASSENGER SIDE SEAT BELTS. *LD THE CONSUMER STATED THE VEHICLE WAS INVOLVED IN AN ACCIDENT WHERE THE SEAT BELTS DID NOT PROPERLY RESTRAIN THE OCCUPANTS. THE DRIVER RECEIVED 2 BLACK EYES AS A RESULT OF STRIKING THE LEFT SIDE WINDSHIELD POST WITH FOREHEAD. THE PASSENGER ALSO SUFFERED INJURIES. *JS *JS

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED WHILE DRIVING. THE VEHICLE WAS TAKEN TO RICK HENDRICK CHEVROLET NORFOLK (6252 E VIRGINIA BEACH BLVD, NORFOLK, VA 23502, PHONE NUMBER: (757) 266-5804) WHERE IT WAS DIAGNOSED THAT THE AIR BAG HAD SHORTED OUT AND CODE B0022-0D WAS FOUND. THE PRESSURE SEAT BELT RESISTANCE WAS TOO HIGH AND DIELECTRIC GREASE NEEDED TO BE ADDED TO THE ELECTRIC CONNECTOR OF THE SEAT BELT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 50,472.

Mileage: 50,472

TL* THE CONTACT OWNED A 2014 BUICK ENCLAVE. WHILE DRIVING INTO AN INTERSECTION, THE DRIVER'S SIDE OF THE CONTACT'S VEHICLE WAS STRUCK BY AN ONCOMING VEHICLE. THE CONTACT'S VEHICLE SPUN OFF THE ROAD AND LANDED IN A DITCH. THE FRONT END AND DRIVER'S SIDE OF THE VEHICLE WERE SEVERELY DAMAGED. THE CONTACT WAS UNABLE TO RECALL THE DETAILS OF THE CRASH. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS INFORMED THAT THE SEAT BELT FAILED TO LOCK AND PROPERLY RESTRAIN HIM. THE VEHICLE WAS TOWED AND TOTALED. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED INJURIES TO THE RIBS, CLAVICLE, AND SHOULDER, WHICH REQUIRED MEDICAL ATTENTION. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

Mileage: 40,000

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN 14V266000 (SEAT BELTS). HOWEVER, THE DEALER COULD NOT PERFORM THE REPAIRS FOR THREE MONTHS BECAUSE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE HAD NOT EXPERIENCE THE FAILURE.