12
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Electronic Stability Control (esc) Complaints

Showing 12 of 12
Jun 17, 2020 74,000 mi

WHILE DRIVING MY 2015 ENCLAVE THE VEHICLE JERKS AND THE ENGINE LIGHT COMES ON. THEN STARTS RATTLING AND STEERING WHEEL LOCKS AND MY SPEED REDUCES TO 40, 25 THEN 10-5 MILES PER HOUR, THE WARNINGS READ ENGINE POWER REDUCED, TRACTION CONTROL OFF, SERVICE STABILLITRAK. I PULL MY CAR ON THE SIDE OF THE STREET, WAIT A FEW MINUTES AND SOMETIMES TURN ON MY CAR AND RATTLES AGAIN. NEED TO WAIT A FEW MORE MINUTES AND THE STARTS, THE ENGINE LIGHT STAYS ON FOR A FEW MINUTES, MAYBE COUPLE HOURS OR FOR A DAY AND THEN CLEARS UP. I TOOK IT TO MY MECHANIC AND NO CODES CAME UP. MY MECHANIC SUGGESTED TO DO A FULL SERVICE ON MY CAR WHICH I DID AND STILL HAPPENING. THIS HAS HAPPENED SEVERAL TIMES, WHILE I'M ON HIGHWAY OR CITY STREETS. . VERY, VERY DANGEROUS. THE VIDEO AND PICTURES PROVIDED ARE FROM MARCH/02/20, BUT I HAVE THIS PROBLEM SINCE FALL LAST YEAR( IS WHEN I FIRST TOOK IT TO MY MECHANIC AND PERFORMED A FULL SERVICE, PICTURE PROVIDED) AND LAST TIME HAPPENED TO ME WAS JUNE/15/2020. *TR

Jun 17, 2020 74,000 mi

WHILE DRIVING MY 2015 ENCLAVE THE VEHICLE JERKS AND THE ENGINE LIGHT COMES ON. THEN STARTS RATTLING AND STEERING WHEEL LOCKS AND MY SPEED REDUCES TO 40, 25 THEN 10-5 MILES PER HOUR, THE WARNINGS READ ENGINE POWER REDUCED, TRACTION CONTROL OFF, SERVICE STABILLITRAK. I PULL MY CAR ON THE SIDE OF THE STREET, WAIT A FEW MINUTES AND SOMETIMES TURN ON MY CAR AND RATTLES AGAIN. NEED TO WAIT A FEW MORE MINUTES AND THE STARTS, THE ENGINE LIGHT STAYS ON FOR A FEW MINUTES, MAYBE COUPLE HOURS OR FOR A DAY AND THEN CLEARS UP. I TOOK IT TO MY MECHANIC AND NO CODES CAME UP. MY MECHANIC SUGGESTED TO DO A FULL SERVICE ON MY CAR WHICH I DID AND STILL HAPPENING. THIS HAS HAPPENED SEVERAL TIMES, WHILE I'M ON HIGHWAY OR CITY STREETS. . VERY, VERY DANGEROUS. THE VIDEO AND PICTURES PROVIDED ARE FROM MARCH/02/20, BUT I HAVE THIS PROBLEM SINCE FALL LAST YEAR( IS WHEN I FIRST TOOK IT TO MY MECHANIC AND PERFORMED A FULL SERVICE, PICTURE PROVIDED) AND LAST TIME HAPPENED TO ME WAS JUNE/15/2020. *TR

May 25, 2020 85,000 mi

CAR SHUTS OFF LOSE POWER GOING 70 MILES A HOUR ON HIGHYAY WE FILED A COMPLAINT BACK JANUARY 2019 PROBLEM STILL HAPPENS JUST LAST WEEK IT HAPPENED AGAIN WERE GONNA GET HURT SOONER OR LATER IF NOT FIXED THANK YOU [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *CC

May 25, 2020 85,000 mi

CAR SHUTS OFF LOSE POWER GOING 70 MILES A HOUR ON HIGHYAY WE FILED A COMPLAINT BACK JANUARY 2019 PROBLEM STILL HAPPENS JUST LAST WEEK IT HAPPENED AGAIN WERE GONNA GET HURT SOONER OR LATER IF NOT FIXED THANK YOU [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *CC

Dec 29, 2019 83,800 mi

CAR LOSES SPEED FROM 70 DOWN TO 10 ON EXPRESSWAY THIS IS A LIFE THREADING PROBLEM ALMOST GOT REAR ENDED ON EWAY NO WHERE TO PULL OFF AN DARK OUT BEEN TO DEALER IN NOVI MICHIGAN 2 TIMES CAR DID SAME THING ON WAY TO FLORIDA NO READ OUT CODES SHOW ON TRACKING I THINK GM SHOULD FIX THIS PROBLEM FREE OF CHARGE BEFORE SOME 1 GETS KILLED.*DT*JB

Dec 29, 2019 83,800 mi

CAR LOSES SPEED FROM 70 DOWN TO 10 ON EXPRESSWAY THIS IS A LIFE THREADING PROBLEM ALMOST GOT REAR ENDED ON EWAY NO WHERE TO PULL OFF AN DARK OUT BEEN TO DEALER IN NOVI MICHIGAN 2 TIMES CAR DID SAME THING ON WAY TO FLORIDA NO READ OUT CODES SHOW ON TRACKING I THINK GM SHOULD FIX THIS PROBLEM FREE OF CHARGE BEFORE SOME 1 GETS KILLED.*DT*JB

Jun 17, 2019 21,869 mi

WHEN DRIVING ON EXPRESSWAY CAR DROPS TO LIMP MODE I HAVE RETURNED TO SEVERAL DEALERS NO CODES CAN BE FOUND. NOTIFIED GM OFFICE ABOUT PROBLEM. ONLY SOLUTION IS TO GIVE ME A 2000 DOLLAR CERTIFICATE TO BUY A NEW GM PRODUCT. SAFETY PROBLEM WHEN YOU HAVE A 70 YEAR OLD DRIVING 70 MPH IN HIGH SPEED LANE AND IT DROPS TO LIMP MODE.CONTACTED GM CENTRAL OFFICE CASE [XXX] TALKED TO DANIELLE AT 855-880-1400 EXTENSION 5914268.. I ALSO HAVE SEVERAL PHOTO'S OF THE DASH BOARD WARNINGS ABOUT TRACTION CONTROL AND STABLIZER I DON'T KNOW HOW TO SEND DOCUMENTS ON THE COMPUTER . IT HAS HAPPEN MORE THA 10 TIMES, I STOPPED WASTING MY TIME FOR SOMETHING THEY CAN.T FIND. I BELIEVE IT'S A PROBLEM WITH COMPUTER, BUT THEY TELL ME THE COMPUTER WOULD LET THEM KNOW IF ITS NOT WORKING CORRECTLY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

Jun 17, 2019 21,869 mi

WHEN DRIVING ON EXPRESSWAY CAR DROPS TO LIMP MODE I HAVE RETURNED TO SEVERAL DEALERS NO CODES CAN BE FOUND. NOTIFIED GM OFFICE ABOUT PROBLEM. ONLY SOLUTION IS TO GIVE ME A 2000 DOLLAR CERTIFICATE TO BUY A NEW GM PRODUCT. SAFETY PROBLEM WHEN YOU HAVE A 70 YEAR OLD DRIVING 70 MPH IN HIGH SPEED LANE AND IT DROPS TO LIMP MODE.CONTACTED GM CENTRAL OFFICE CASE [XXX] TALKED TO DANIELLE AT 855-880-1400 EXTENSION 5914268.. I ALSO HAVE SEVERAL PHOTO'S OF THE DASH BOARD WARNINGS ABOUT TRACTION CONTROL AND STABLIZER I DON'T KNOW HOW TO SEND DOCUMENTS ON THE COMPUTER . IT HAS HAPPEN MORE THA 10 TIMES, I STOPPED WASTING MY TIME FOR SOMETHING THEY CAN.T FIND. I BELIEVE IT'S A PROBLEM WITH COMPUTER, BUT THEY TELL ME THE COMPUTER WOULD LET THEM KNOW IF ITS NOT WORKING CORRECTLY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

Apr 23, 2019 50,200 mi

SERVICE SIDE DETECTION SYSTEM . SIDE AND REAR ALERTS DO NOT WORK. NOTICE COMES UP ON DASHBOARD EVERY TIME I START THE CAR. HAPPENED 200 MILES AFTER WARRANTY IS OVER AT 50,000 MILES.

Apr 23, 2019 50,200 mi

SERVICE SIDE DETECTION SYSTEM . SIDE AND REAR ALERTS DO NOT WORK. NOTICE COMES UP ON DASHBOARD EVERY TIME I START THE CAR. HAPPENED 200 MILES AFTER WARRANTY IS OVER AT 50,000 MILES.

Mar 17, 2019 69,400 mi

WHILE DRIVING A SENSOR CAME ON FOR STAIBLITRAKS AND NO ALL WHEEL DRIVE MODE WAS DISABLED AND ABS CAME ON. CAR STARTED TO JERK OR LUNGE FORWARD NUMEROUS TIMES, UNTIL CAR GOT UP TO SPEED. AFTER I SHUT THE CAR OFF AND MY WIFE & SON WHO WAS IN A BOWLING TOURNEMENT, WE CAME OUT AND STARTED THE CAR AND I NOTICED THAT WHEN I PUT THE BRAKES ON AT FIRST THERE WASN'T ANY TILL I STARTED MOVING.

Mar 17, 2019 69,400 mi

WHILE DRIVING A SENSOR CAME ON FOR STAIBLITRAKS AND NO ALL WHEEL DRIVE MODE WAS DISABLED AND ABS CAME ON. CAR STARTED TO JERK OR LUNGE FORWARD NUMEROUS TIMES, UNTIL CAR GOT UP TO SPEED. AFTER I SHUT THE CAR OFF AND MY WIFE & SON WHO WAS IN A BOWLING TOURNEMENT, WE CAME OUT AND STARTED THE CAR AND I NOTICED THAT WHEN I PUT THE BRAKES ON AT FIRST THERE WASN'T ANY TILL I STARTED MOVING.