High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
I came to a stop in the left turn lane at an intersection with a red light with the car in drive and my foot engaged on the brake to wait for the light to turn green. The car suddenly and completely died and all power was shut down. I was not able to engage the hazards. It was dark outside and I was afraid cars behind me would hit me. It was an incredibly dangerous situation with no warning. I exited the vehicle and got to the side of the road. The police arrived and were able to push the car to the side of the road as well. I opened the hood and checked the negative battery terminal and upon pulling the lever, the power came back on. We have an appointment at a GM dealership on Monday to fix the issue to ensure we are not put at risk again.
I came to a stop in the left turn lane at an intersection with a red light with the car in drive and my foot engaged on the brake to wait for the light to turn green. The car suddenly and completely died and all power was shut down. I was not able to engage the hazards. It was dark outside and I was afraid cars behind me would hit me. It was an incredibly dangerous situation with no warning. I exited the vehicle and got to the side of the road. The police arrived and were able to push the car to the side of the road as well. I opened the hood and checked the negative battery terminal and upon pulling the lever, the power came back on. We have an appointment at a GM dealership on Monday to fix the issue to ensure we are not put at risk again.
Vehicle would not go into park fortunately we were in a safe location to avoid a possible accident or injury. The vehicle has electronic transmission shifting. According to the dealership the park solenoid in the transmission valve body failed. This prevented us from putting the vehicle in park so it could safely be shut off. We were able to set electronic parking brake but ignition continued to remain on. Eventually had to disconnect the negative battery terminal. Had vehicle towed to dealership but could not release electric park bake or start vehicle with battery terminal reconnected. This is becoming a common problem with this transmission, so common that parts are on back order. This could be a very unsafe problem with this vehicle in the right circumstance. There should be a recall on this transmit that is used on multiple GM vehicles
Vehicle would not go into park fortunately we were in a safe location to avoid a possible accident or injury. The vehicle has electronic transmission shifting. According to the dealership the park solenoid in the transmission valve body failed. This prevented us from putting the vehicle in park so it could safely be shut off. We were able to set electronic parking brake but ignition continued to remain on. Eventually had to disconnect the negative battery terminal. Had vehicle towed to dealership but could not release electric park bake or start vehicle with battery terminal reconnected. This is becoming a common problem with this transmission, so common that parts are on back order. This could be a very unsafe problem with this vehicle in the right circumstance. There should be a recall on this transmit that is used on multiple GM vehicles
Infotainment screen will appear black when it should be showing the image from the rear-facing camera, and is showing a red triangle and a circle with a line through it.
Infotainment screen will appear black when it should be showing the image from the rear-facing camera, and is showing a red triangle and a circle with a line through it.
When starting our 2020 Buick Enclave I noticed the low voltage battery light stayed illuminated after startup. A message followed on the message center located in the center of the gauge cluster. The message read Service Electrical Charging System. Followed by a message stating Low Voltage Vehicle Ma Stall. This particular vehicle only has 38,000 miles on it and I have not experienced any issues with the electrical charging system prior to this incident. There have been no indication as to the battery or alternator failing (ex. dim lights, flickering lights, malfunctioning electronics/electrical equipment, unusual noises coming from engine bay). I acknowledged the messages with the button on the steering wheel. I proceeded to drive and the low voltage light went off shortly after. I proceeded to drive approximately 75 miles without incident. Shortly before arriving at my destination the low voltage warning light illuminated and the messages appeared on the center screen on the instrument screen. I again acknowledged the messages ,but this time the low voltage light stayed illuminated until I shut the vehicle off at my destination. I visually inspected the battery post, connections, serpentine belt, and alternator. Nothing looked out of the ordinary and all connections were tight and free from corrosion. Nothing smelled burnt as it would if wiring overheated or alternator. I proceeded to start the vehicle. The vehicle started without hesitation and the low voltage light was not illuminated. I proceeded to drive to a local parts store which was a couple of miles away. On the way to the parts store the low voltage light came on and the messages appeared. I left the vehicle running at the parts store. The employee tested both alternator and battery. The alternator was showing that it was failing only producing 8.6 volts to the battery while the vehicle was running. I proceeded to leave the store. At this point all electrical shutdown simultaneously. Vehicle to be towed.
When starting our 2020 Buick Enclave I noticed the low voltage battery light stayed illuminated after startup. A message followed on the message center located in the center of the gauge cluster. The message read Service Electrical Charging System. Followed by a message stating Low Voltage Vehicle Ma Stall. This particular vehicle only has 38,000 miles on it and I have not experienced any issues with the electrical charging system prior to this incident. There have been no indication as to the battery or alternator failing (ex. dim lights, flickering lights, malfunctioning electronics/electrical equipment, unusual noises coming from engine bay). I acknowledged the messages with the button on the steering wheel. I proceeded to drive and the low voltage light went off shortly after. I proceeded to drive approximately 75 miles without incident. Shortly before arriving at my destination the low voltage warning light illuminated and the messages appeared on the center screen on the instrument screen. I again acknowledged the messages ,but this time the low voltage light stayed illuminated until I shut the vehicle off at my destination. I visually inspected the battery post, connections, serpentine belt, and alternator. Nothing looked out of the ordinary and all connections were tight and free from corrosion. Nothing smelled burnt as it would if wiring overheated or alternator. I proceeded to start the vehicle. The vehicle started without hesitation and the low voltage light was not illuminated. I proceeded to drive to a local parts store which was a couple of miles away. On the way to the parts store the low voltage light came on and the messages appeared. I left the vehicle running at the parts store. The employee tested both alternator and battery. The alternator was showing that it was failing only producing 8.6 volts to the battery while the vehicle was running. I proceeded to leave the store. At this point all electrical shutdown simultaneously. Vehicle to be towed.
The contact owns a 2020 Buick Enclave. The contact stated that on several occasions, the electrical system malfunctioned. The contact stated that the hazard lights inadvertently illuminated, the horn inadvertently honked, and the tire sensor warning light illuminated. The vehicle was taken to the dealer where the failure could not be duplicated; however, the failure recurred. The contact stated that electrical system malfunction again and the vehicle was taken back to the dealer where the vehicle remained. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 28,500.
The contact owns a 2020 Buick Enclave. The contact stated that on several occasions, the electrical system malfunctioned. The contact stated that the hazard lights inadvertently illuminated, the horn inadvertently honked, and the tire sensor warning light illuminated. The vehicle was taken to the dealer where the failure could not be duplicated; however, the failure recurred. The contact stated that electrical system malfunction again and the vehicle was taken back to the dealer where the vehicle remained. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 28,500.
The rear liftgate locking mechanism failed to latch causing cargo to exit the vehicle where the car behind this car smashed into the cargo causing an accident. For whatever reason the rear door will not lock at all. The fuse was perfectly fine, appears the actuator is defective. No warning was given because the rear liftgate was open and unlatched. After realizing the gate would not close it would notify it was open but the power liftgate operates just fine, and when you activate it, it will push the gate closed and not give a warning until maybe you hit a bump in the road.
The rear liftgate locking mechanism failed to latch causing cargo to exit the vehicle where the car behind this car smashed into the cargo causing an accident. For whatever reason the rear door will not lock at all. The fuse was perfectly fine, appears the actuator is defective. No warning was given because the rear liftgate was open and unlatched. After realizing the gate would not close it would notify it was open but the power liftgate operates just fine, and when you activate it, it will push the gate closed and not give a warning until maybe you hit a bump in the road.
OnStar system and WiFi intermittently do not work, was told that this is a known issue when radio is being used, no fix. In my case radio was not being used, so this does not apply. Seat/mirror position memory gradually changes over time. Does not recognize that exit function has been turned off. Signal lights randomly flash (without indicator on dash flashing) when car is at idle & mirrors are folded. Tire Pressure monitoring system, not accurate and will notify driver that tires are underpressured by 10lb or more. Dealership reset them and are now fine. Brakes on passenger front randomly grind since day one of ownership Dealership told me that there is an obvious electrical issue, however since no codes are being thrown, they cannot repair it. Best that can be done is to continue to drive it and show up at a dealership when problems are occurring. OnStar diagnostics was able to determine vehicle was not connecting. Dealership indicated they'd let GM know about the issue, but nothing else could be done for what is a relatively new vehicle. Also was told they would not ensure that vehicle was not affected by structural issues because the VIN was not listed
OnStar system and WiFi intermittently do not work, was told that this is a known issue when radio is being used, no fix. In my case radio was not being used, so this does not apply. Seat/mirror position memory gradually changes over time. Does not recognize that exit function has been turned off. Signal lights randomly flash (without indicator on dash flashing) when car is at idle & mirrors are folded. Tire Pressure monitoring system, not accurate and will notify driver that tires are underpressured by 10lb or more. Dealership reset them and are now fine. Brakes on passenger front randomly grind since day one of ownership Dealership told me that there is an obvious electrical issue, however since no codes are being thrown, they cannot repair it. Best that can be done is to continue to drive it and show up at a dealership when problems are occurring. OnStar diagnostics was able to determine vehicle was not connecting. Dealership indicated they'd let GM know about the issue, but nothing else could be done for what is a relatively new vehicle. Also was told they would not ensure that vehicle was not affected by structural issues because the VIN was not listed