16
Complaints
2
Crashes
0
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Electrical System Complaints

Showing 16 of 16
Nov 28, 2018 108,000 mi

TL* THE CONTACT OWNS A 2013 BUICK ENCORE. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING ELECTRICAL FAILURES. ONE SIDE OF THE VEHICLE WAS ABLE TO BE HEATED THROUGH THE VENTS WHILE THE OTHER SIDE WAS NOT ABLE. THE VEHICLE ALSO JERKED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE ELECTRICAL FAILURE WAS CONFIRMED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED REGARDING THE JERKING AND HEATING FAILURE. THE FAILURE MILEAGE WAS 108,000.

Nov 28, 2018 108,000 mi

TL* THE CONTACT OWNS A 2013 BUICK ENCORE. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING ELECTRICAL FAILURES. ONE SIDE OF THE VEHICLE WAS ABLE TO BE HEATED THROUGH THE VENTS WHILE THE OTHER SIDE WAS NOT ABLE. THE VEHICLE ALSO JERKED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE ELECTRICAL FAILURE WAS CONFIRMED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED REGARDING THE JERKING AND HEATING FAILURE. THE FAILURE MILEAGE WAS 108,000.

Mar 3, 2015 14,000 mi

TL*THE CONTACT OWNS A 2013 BUICK ENCORE. THE CONTACT STATED THAT THE GAUGES IN THE INSTRUMENT PANEL WERE VERY HARD TO BE SEEN WHILE THE SUN WAS OUT. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS DIAGNOSED BUT NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 14,000. UPDATED 3/31/15*CN

Mar 3, 2015 14,000 mi

TL*THE CONTACT OWNS A 2013 BUICK ENCORE. THE CONTACT STATED THAT THE GAUGES IN THE INSTRUMENT PANEL WERE VERY HARD TO BE SEEN WHILE THE SUN WAS OUT. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS DIAGNOSED BUT NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 14,000. UPDATED 3/31/15*CN

Oct 9, 2014 Crash 22,500 mi

IN A LINE OF TRAFFIC GETTING READY TO MAKE A LEFT TURN AND WITHOUT WARNING, THE ENGINE RACED CAUSING THE CAR TO ACCELERATE AND SLAM INTO THE REAR OF ANOTHER CAR CAUSING OVER $5K WORTH OF DAMAGE TO THE ENCORE. THE AIR BAGS DID NOT GO OFF. THE IMPACT WAS SO INTENSE THAT THE REAR GLOVE BOX OPENED TOSSING THE CONTENTS OUT INTO THE TRUNK. *TR

Oct 9, 2014 Crash 22,500 mi

IN A LINE OF TRAFFIC GETTING READY TO MAKE A LEFT TURN AND WITHOUT WARNING, THE ENGINE RACED CAUSING THE CAR TO ACCELERATE AND SLAM INTO THE REAR OF ANOTHER CAR CAUSING OVER $5K WORTH OF DAMAGE TO THE ENCORE. THE AIR BAGS DID NOT GO OFF. THE IMPACT WAS SO INTENSE THAT THE REAR GLOVE BOX OPENED TOSSING THE CONTENTS OUT INTO THE TRUNK. *TR

Oct 7, 2014 500 mi

**NO ACCIDENT** SINCE THE PURCHASE DATE OF MY CAR I HAVE HAD TROUBLE SLIDING THE KEY INTO THE IGNITION. IT NORMALLY TAKES AT LEAST A FEW ATTEMPTS AND CAN REQUIRE SOME LIGHT FORCE TO INSERT THE KEY. AFTER SEVERAL ATTEMPTS TO RESOLVE THE ISSUE, MY LOCAL BUICK DEALERSHIP WILL BE REPLACING THE IGNITION DURING MY APPOINTMENT THIS WEEK. AS WELL, THE LAST TIME I WAS AT THE DEALER, ANOTHER CUSTOMER HAD THE SAME COMPLAINT WITH THE BUICK ENCORE. I AM REPORTING THIS ISSUE SIMPLE OUT OF CONCERN DUE TO ALL OF THE IGNITION ISSUES GM HAS RECENTLY HAD. AS THIS IS ANOTHER POTENTIAL ISSUE I STRONGLY FEEL IT SHOULD BE RESEARCHED. THANK YOU! *TR

Oct 7, 2014 500 mi

**NO ACCIDENT** SINCE THE PURCHASE DATE OF MY CAR I HAVE HAD TROUBLE SLIDING THE KEY INTO THE IGNITION. IT NORMALLY TAKES AT LEAST A FEW ATTEMPTS AND CAN REQUIRE SOME LIGHT FORCE TO INSERT THE KEY. AFTER SEVERAL ATTEMPTS TO RESOLVE THE ISSUE, MY LOCAL BUICK DEALERSHIP WILL BE REPLACING THE IGNITION DURING MY APPOINTMENT THIS WEEK. AS WELL, THE LAST TIME I WAS AT THE DEALER, ANOTHER CUSTOMER HAD THE SAME COMPLAINT WITH THE BUICK ENCORE. I AM REPORTING THIS ISSUE SIMPLE OUT OF CONCERN DUE TO ALL OF THE IGNITION ISSUES GM HAS RECENTLY HAD. AS THIS IS ANOTHER POTENTIAL ISSUE I STRONGLY FEEL IT SHOULD BE RESEARCHED. THANK YOU! *TR

Aug 18, 2014 10 mi

THE INSTRUMENT CLUSTER DOES NOT LIGHT UP ENOUGH ON A SUNNY DAY TO BE ABLE TO CHECK SPEED, FUEL OR THE TEMPERATURE GAUGE. THESE SHOULD BE EASILY READ AT A GLANCE SO AS TO KEEP EYES ON THE ROAD. IT IS IMPOSSIBLE TO DO SO ON THE ENCORE. ON ONE OCCASION, I ACTUALLY HAD TO PULL OFF THE ROAD IN ORDER TO CHECK THE FUEL GAUGE. I HAVE COMPLAINED TO THE DEALER AND ALSO TO BUICK AND THEY TELL ME THAT EVERYTHING IS OPERATING ACCORDING TO SPECIFICATION. THIS IS AN UNSAFE AUTOMOBILE TO NOT BE ABLE TO QUICKLY CHECK SPEED ETC. *TR

Aug 18, 2014 10 mi

THE INSTRUMENT CLUSTER DOES NOT LIGHT UP ENOUGH ON A SUNNY DAY TO BE ABLE TO CHECK SPEED, FUEL OR THE TEMPERATURE GAUGE. THESE SHOULD BE EASILY READ AT A GLANCE SO AS TO KEEP EYES ON THE ROAD. IT IS IMPOSSIBLE TO DO SO ON THE ENCORE. ON ONE OCCASION, I ACTUALLY HAD TO PULL OFF THE ROAD IN ORDER TO CHECK THE FUEL GAUGE. I HAVE COMPLAINED TO THE DEALER AND ALSO TO BUICK AND THEY TELL ME THAT EVERYTHING IS OPERATING ACCORDING TO SPECIFICATION. THIS IS AN UNSAFE AUTOMOBILE TO NOT BE ABLE TO QUICKLY CHECK SPEED ETC. *TR

Apr 1, 2014 7,400 mi

I WAS DRIVING A BUICK ENCORE, RENTAL CAR, AND AFTER USING THE WIPERS, MY HAND TOUCHED THE IGNITION KEY (BARELY TOUCHED IT) AND THE ENGINE TURNED OFF LEAVING ME WITH NO POWER STEERING OR POWER BRAKES. I MANAGED TO GET TO THE SIDE OF THE ROAD AND PUT IT INTO PARK TO RESTART THE CAR. I RETURNED IT TO THE RENTAL PLACE RIGHT AWAY AND REPORTED THE PROBLEM TO THEM. *TR

Apr 1, 2014 7,400 mi

I WAS DRIVING A BUICK ENCORE, RENTAL CAR, AND AFTER USING THE WIPERS, MY HAND TOUCHED THE IGNITION KEY (BARELY TOUCHED IT) AND THE ENGINE TURNED OFF LEAVING ME WITH NO POWER STEERING OR POWER BRAKES. I MANAGED TO GET TO THE SIDE OF THE ROAD AND PUT IT INTO PARK TO RESTART THE CAR. I RETURNED IT TO THE RENTAL PLACE RIGHT AWAY AND REPORTED THE PROBLEM TO THEM. *TR

Mar 3, 2014 11,540 mi

CAR RAN GREAT THEN I STOPPED AT A STOP LIGHT. WHEN IT TURNED GREEN THE TRACTION CONTROL AND CHECK ENGINE LIGHT CAME ON. ENGINE POWER REDUCED CAME ACROSS DASH AND THE CAR FAILED TO ACCELERATE, THE CAR, RADIO AND LIGHTS WERE STILL ON. ALMOST CAUSED 3 DIFFERENT ACCIDENTS TRYING TO GET OUT OF TRAFFIC.SCAN CHECK SYSTEM, P2101, PER DOCUMENT ID:[XXX] DIAGNOSIS WAS TO REPLACE THROTTLE BODY AND PERFORM JDLE RELEARN PROCEDURE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mar 3, 2014 11,540 mi

CAR RAN GREAT THEN I STOPPED AT A STOP LIGHT. WHEN IT TURNED GREEN THE TRACTION CONTROL AND CHECK ENGINE LIGHT CAME ON. ENGINE POWER REDUCED CAME ACROSS DASH AND THE CAR FAILED TO ACCELERATE, THE CAR, RADIO AND LIGHTS WERE STILL ON. ALMOST CAUSED 3 DIFFERENT ACCIDENTS TRYING TO GET OUT OF TRAFFIC.SCAN CHECK SYSTEM, P2101, PER DOCUMENT ID:[XXX] DIAGNOSIS WAS TO REPLACE THROTTLE BODY AND PERFORM JDLE RELEARN PROCEDURE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Feb 4, 2014 250 mi

2013 BUICK ENCORE. CONSUMER WRITES IN REGARDS TO VEHICLE INSTRUMENT CAN NOT BE READ IN SUNNY WEATHER. *SMD THE SPEEDOMETER, HEAT AND FUEL GAUGES COULD NOT BE READ.*JB

Feb 4, 2014 250 mi

2013 BUICK ENCORE. CONSUMER WRITES IN REGARDS TO VEHICLE INSTRUMENT CAN NOT BE READ IN SUNNY WEATHER. *SMD THE SPEEDOMETER, HEAT AND FUEL GAUGES COULD NOT BE READ.*JB