30
Complaints
2
Crashes
2
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Unknown Or Other Complaints

Showing 20 of 30
Mar 21, 2023

The cooling system malfunctions. Repaired six times in a year. Overheats. Coolant issues.

Mar 21, 2023

The cooling system malfunctions. Repaired six times in a year. Overheats. Coolant issues.

Jul 3, 2020 70,000 mi

THERE WAS A PIPE OR LINE THAT PART OF THE AIR CONDITIONING. THE MANIFOLD HAS BURNED THAT PIPE AND NOW AC ISN'T WORKING. THE FIX WILL BE $900. THE SYSTEM THAT IS IN CONTROL OF THE SEAT THAT IS SUPPOSED TO ADJUST THE SEAT WHEN YOU GET INTO CAR DOES NOT WORK. WIRELESS DOESN'T REMEMBER THE PHONE CONNECTIONS FROM ONE DRIVE TO THE NEXT. *TR

Jul 3, 2020 70,000 mi

THERE WAS A PIPE OR LINE THAT PART OF THE AIR CONDITIONING. THE MANIFOLD HAS BURNED THAT PIPE AND NOW AC ISN'T WORKING. THE FIX WILL BE $900. THE SYSTEM THAT IS IN CONTROL OF THE SEAT THAT IS SUPPOSED TO ADJUST THE SEAT WHEN YOU GET INTO CAR DOES NOT WORK. WIRELESS DOESN'T REMEMBER THE PHONE CONNECTIONS FROM ONE DRIVE TO THE NEXT. *TR

Jun 30, 2020 34,000 mi

BRAKES. IN TOWN I HAVE TO LET OFF THE GAS FOR HALF A BLOCK AND GRADUALLY APPLY THE BRAKES OR DOUBLE BRAKE TO MAKE IT STIFFEN UP AND COME TO A COMPLETE STOP. I'VE HAD IT SERVICED. THE MASTER CYLINDER WAS REPLACED AND IT SEEMED FINE FOR A MONTH BUT THEN I BEGAN TO HAVE THE SAME ISSUES AGAIN. BY THAT TIME THOUGH IT WAS USED IT ONLY HAD 36000 MILES AND IS STILL GIVING THE SAME ISSUES. WHEN APPLYING THE BRAKES THE PEDAL GOES DOWN WITH MAYBE AN INCH OR TWO INCHES FROM TOUCHING THE FLOOR. *TR

Jun 30, 2020 34,000 mi

BRAKES. IN TOWN I HAVE TO LET OFF THE GAS FOR HALF A BLOCK AND GRADUALLY APPLY THE BRAKES OR DOUBLE BRAKE TO MAKE IT STIFFEN UP AND COME TO A COMPLETE STOP. I'VE HAD IT SERVICED. THE MASTER CYLINDER WAS REPLACED AND IT SEEMED FINE FOR A MONTH BUT THEN I BEGAN TO HAVE THE SAME ISSUES AGAIN. BY THAT TIME THOUGH IT WAS USED IT ONLY HAD 36000 MILES AND IS STILL GIVING THE SAME ISSUES. WHEN APPLYING THE BRAKES THE PEDAL GOES DOWN WITH MAYBE AN INCH OR TWO INCHES FROM TOUCHING THE FLOOR. *TR

Apr 21, 2020 66,164 mi

ENGINE HAS 66,164 MILES ON IT, IT IS USING 1.4 QUARTS EVERY 1500 TO 2000 MILES. I'VE KEPT MAINTENANCE ON TIME! HAD TO ADD OIL AND AT 68,132 MILES HAD TO PUT 4 QUARTS IN THIS IS SECOND TIME. I'M TOLD ITS ALL BUICKS ARE DOING THIS? $12.00 EVERY 2000 MILES? ENGINE LIGHT SAYS ON! NAPA - PRODEMAND READ OUT. THIS SUV IS ON CITY STREETS

Apr 21, 2020 66,164 mi

ENGINE HAS 66,164 MILES ON IT, IT IS USING 1.4 QUARTS EVERY 1500 TO 2000 MILES. I'VE KEPT MAINTENANCE ON TIME! HAD TO ADD OIL AND AT 68,132 MILES HAD TO PUT 4 QUARTS IN THIS IS SECOND TIME. I'M TOLD ITS ALL BUICKS ARE DOING THIS? $12.00 EVERY 2000 MILES? ENGINE LIGHT SAYS ON! NAPA - PRODEMAND READ OUT. THIS SUV IS ON CITY STREETS

Jan 26, 2020 49,550 mi

I'VE HAD MY ENCORE FOR ALMOST 2 YEARS. IT IS A 2015 AND JUST UNDER 50000 MILES. FOR THE LAST MONTH ITS BEEN SAYING AWD OFF. THIS IS AS SOON AS THE CAR STARTS. IT ALSO DIBGS AND COMES UP AGAIN EVERY 10 MINUTES WHILE DRIVING. I'VE.CONSULTED THE MANUAL AND IT SAYS OVERHEATING AND TO TURN BACK ON. THIS DOES NOTHING. IT'S BEEN ICY HERE AND I'M STARTING TO FEEL UNSAFE. I DON'T KNOW WHAT.TO DO. I CANT SHELL OUT HUNDREDS TO HAVE IT LOOKED AT.AND HAVE SOMEONE NOT BE ABLE TO FIX IT.

Jan 26, 2020 49,550 mi

I'VE HAD MY ENCORE FOR ALMOST 2 YEARS. IT IS A 2015 AND JUST UNDER 50000 MILES. FOR THE LAST MONTH ITS BEEN SAYING AWD OFF. THIS IS AS SOON AS THE CAR STARTS. IT ALSO DIBGS AND COMES UP AGAIN EVERY 10 MINUTES WHILE DRIVING. I'VE.CONSULTED THE MANUAL AND IT SAYS OVERHEATING AND TO TURN BACK ON. THIS DOES NOTHING. IT'S BEEN ICY HERE AND I'M STARTING TO FEEL UNSAFE. I DON'T KNOW WHAT.TO DO. I CANT SHELL OUT HUNDREDS TO HAVE IT LOOKED AT.AND HAVE SOMEONE NOT BE ABLE TO FIX IT.

Jan 20, 2020

REAR BRAKES MAKE A VERY LOUD NOISE WHEN APPLIED FIRST TIME IN AM. ALSO, AFTER STANDING LONG TIME DURING DAY. NOISE IS A LOUD SCRAPING OR RUBBING SOUND WITH VIBRATION. ON GOING SINCE 2016.

Jan 20, 2020

REAR BRAKES MAKE A VERY LOUD NOISE WHEN APPLIED FIRST TIME IN AM. ALSO, AFTER STANDING LONG TIME DURING DAY. NOISE IS A LOUD SCRAPING OR RUBBING SOUND WITH VIBRATION. ON GOING SINCE 2016.

Oct 15, 2018 25,000 mi

THERE IS A CONSTANT COOLANT LEAK APPEARS TO BE COMING FROM THE TURBO AREA. COOLANT SMELL IS CONSTANT AS THE COOLANT IS BEING BURNED OFF BY EXHAUST MANIFOLD. LOSS OF COOLAND CAN LEAD TO OVERHEATING AND ENGINE FAILURE.

Oct 15, 2018 25,000 mi

THERE IS A CONSTANT COOLANT LEAK APPEARS TO BE COMING FROM THE TURBO AREA. COOLANT SMELL IS CONSTANT AS THE COOLANT IS BEING BURNED OFF BY EXHAUST MANIFOLD. LOSS OF COOLAND CAN LEAD TO OVERHEATING AND ENGINE FAILURE.

Sep 17, 2018 74,733 mi

"TAKARA RECALL" MY 2015 BUICK AS BEEN DOING DIFFRENT THINGS. FIRST THE BLINKERS AND RADIO WENT OUT AND THEN IT CAME BACK AND NOW NONE OF THE DOORS LOCK WORKED. I WAS STUCK INSIDE MY CAR FOR 30 MIN. NOW THE IGNITION GETS REALLY HOT. AND THE DOORS WON'T UNLOCK IN THE BACK. IM CONCERN ABOUT WHAT'S GOING ON. WHILE DRIVING THE SIGNAL WASN'T WORKING NEITHER THE RADIO BUT OUT OF NOWHERE IT STARTS WORKING. IT'S BEEN DOING IT ON AND OFF FOR THE PAST FOUR OR SO DAYS. THE KEY IS GETTING VERY HOT TO WHERE IT ALMOST BURN ME. VERY WEIRD... IM TRULY CONCERN ABOUT THAT. AND I WAS IN THE CAR WHEN THE DOOR WOULDN'T UNLOCK.

Sep 17, 2018 74,733 mi

"TAKARA RECALL" MY 2015 BUICK AS BEEN DOING DIFFRENT THINGS. FIRST THE BLINKERS AND RADIO WENT OUT AND THEN IT CAME BACK AND NOW NONE OF THE DOORS LOCK WORKED. I WAS STUCK INSIDE MY CAR FOR 30 MIN. NOW THE IGNITION GETS REALLY HOT. AND THE DOORS WON'T UNLOCK IN THE BACK. IM CONCERN ABOUT WHAT'S GOING ON. WHILE DRIVING THE SIGNAL WASN'T WORKING NEITHER THE RADIO BUT OUT OF NOWHERE IT STARTS WORKING. IT'S BEEN DOING IT ON AND OFF FOR THE PAST FOUR OR SO DAYS. THE KEY IS GETTING VERY HOT TO WHERE IT ALMOST BURN ME. VERY WEIRD... IM TRULY CONCERN ABOUT THAT. AND I WAS IN THE CAR WHEN THE DOOR WOULDN'T UNLOCK.

Mar 27, 2018 3,000 mi

*MANY TIMES SITTING STILL OR GOING DOWN ROAD SCREEN GOES DIM AND SOMETIMES ALMOST BLACK (WHETHER HEADLIGHTS ARE ON OR NOT) *SCREEN HAS WENT COMPLETELY OFF * HEADLIGHTS COMES ON WHEN NOT NEEDED, AND DOESN'T ALWAYS COME ON WHEN NEEDED, GOING DOWN ROAD *ALERT LIGHTS IN MIRRORS DOESN'T ALWAYS WORK GOING DOWN ROAD *SITTING IN SCHOOL PARKING LOT WITH KEYS OFF THE RADIO COMES ON BY ITSELF *SITTING IN SONIC PARKING LOT AND WHEN I WENT TO START CAR I HAD NOTHING. I KEPT TRYING IT AND FINALLY IT STARTED *BLUETOOTH DOESN'T WORK PROPERLY, YOU CAN CALL OUT OR YOU CAN RECEIVE CALLS, YOU CAN HEAR THEM BUT THEY CAN'T HEAR YOU *PASSENGER AIRBAG LIGHT DOESN'T ALWAYS COME ON

Mar 27, 2018 3,000 mi

*MANY TIMES SITTING STILL OR GOING DOWN ROAD SCREEN GOES DIM AND SOMETIMES ALMOST BLACK (WHETHER HEADLIGHTS ARE ON OR NOT) *SCREEN HAS WENT COMPLETELY OFF * HEADLIGHTS COMES ON WHEN NOT NEEDED, AND DOESN'T ALWAYS COME ON WHEN NEEDED, GOING DOWN ROAD *ALERT LIGHTS IN MIRRORS DOESN'T ALWAYS WORK GOING DOWN ROAD *SITTING IN SCHOOL PARKING LOT WITH KEYS OFF THE RADIO COMES ON BY ITSELF *SITTING IN SONIC PARKING LOT AND WHEN I WENT TO START CAR I HAD NOTHING. I KEPT TRYING IT AND FINALLY IT STARTED *BLUETOOTH DOESN'T WORK PROPERLY, YOU CAN CALL OUT OR YOU CAN RECEIVE CALLS, YOU CAN HEAR THEM BUT THEY CAN'T HEAR YOU *PASSENGER AIRBAG LIGHT DOESN'T ALWAYS COME ON

Sep 6, 2017 38,000 mi

MY ENGINE HAS BEEN MISFIRING AND BUICK REFUSES TO FIX THE PROBLEM. IT IS UNSAFE TO DRIVE, JERKING, AND GETTING STUCK IN FIRST AND SECOND GEAR WHEN TRYING TO ACCELERATE. I HAVE BROUGHT IT IN TWICE TO HAVE IT FIXED WITH PROOF THAT THE ENGINE MALFUNCTION LIGHT IS ON, AND THEY SAID THERE IS NOTHING WRONG. I EMAILED THE MANAGER IN SERVICE, AND HE SAID THERE IS NOTHING HE CAN DO.

Sep 6, 2017 38,000 mi

MY ENGINE HAS BEEN MISFIRING AND BUICK REFUSES TO FIX THE PROBLEM. IT IS UNSAFE TO DRIVE, JERKING, AND GETTING STUCK IN FIRST AND SECOND GEAR WHEN TRYING TO ACCELERATE. I HAVE BROUGHT IT IN TWICE TO HAVE IT FIXED WITH PROOF THAT THE ENGINE MALFUNCTION LIGHT IS ON, AND THEY SAID THERE IS NOTHING WRONG. I EMAILED THE MANAGER IN SERVICE, AND HE SAID THERE IS NOTHING HE CAN DO.

Jun 8, 2017 Crash 9,000 mi

MY CAR WAS IN MOTION GOING APPROXIMATELY 45-50 MPH WHEN IT HIT A STATIONARY VEHICLE ON THE HIGHWAY. I WAS ABLE TO HIT MY BRAKES BUT STILL HIT THE CAR IN ALMOST FULL FORCE, HEAD ON. BOTH MY CAR AND THE CAR I HIT ARE TOTALED, AND I WAS TAKEN BY AMBULANCE TO THE HOSPUTAL AFTER, BUT MY AIRBAGS DID NOT GO OFF.

Jun 8, 2017 Crash 9,000 mi

MY CAR WAS IN MOTION GOING APPROXIMATELY 45-50 MPH WHEN IT HIT A STATIONARY VEHICLE ON THE HIGHWAY. I WAS ABLE TO HIT MY BRAKES BUT STILL HIT THE CAR IN ALMOST FULL FORCE, HEAD ON. BOTH MY CAR AND THE CAR I HIT ARE TOTALED, AND I WAS TAKEN BY AMBULANCE TO THE HOSPUTAL AFTER, BUT MY AIRBAGS DID NOT GO OFF.

Nov 8, 2016 24,800 mi

DRIVING ON FREEWAY, APPROX 74 MPH IN A 75 ZONE. ABOUT 1.5 HOURS IN TO A 2.5 HOUR TRIP. ALL SYSTEMS WERE FUNCTIONING AND NO WARNING LIGHTS WERE ON. CAR SUDDENLY LOST POWER ON GAS PEDAL , POWER STEERING LIGHT CAME ON, CHECK ENGINE LIGHT CAME ON , ALL GAUGES ARE FUNCTIONING ERRATICALLY AND THEN ALL GAUGES STOPPED OR WENT TO ZERO. LIGHT INDICTATING THE TRANSMISSION GEAR KEPT CHANGING. BUT THE CARS TRANNY DIDN'T SHIFT OR CHANGE JUST THE LIGHT FOR THE GEAR INDICATOR WASFLASHING. CAR SLOWED TO APPROX. 40 MPH, WITH THE RPM'S RACING TO APPROX. 4500/6000. ENGINE WAS STILL RUNNING AND NOT OVER HEATING OR ANY OTHER LIGHTS EXCEPT CHECK ENGINE AND POWER STEERING LIGHT. STOPPED CAR ON SHOULDER TO TAKE INVENTORY OF SITUATION, CAR RUNNING AND IDILE RPM'S SEEMED NORMAL CHK. ENGINE AND POWER STEERING LIGHT STILL ON, PROCEEDED TO DRIVE AGAIN . NO LEAKS OR OVERHEATING . ALL GAUGES CAME BACK UP/ ON. PROCEED TO DRIVE ... CAR HAD NO ACCELERATION , VERY LITTLE , LIKE THE CAR WAS STILL IN A HIGHER GEAR . SPEED UP VERY SLOWLY UNTIL IT REACHED APPROX 55-60 MPH. BUT THE RPM'S WERE AT 5500/6000 , FELT LIKE THE TRANNY NEEDED TO SHIFT BUT WOULDN'T. SLOWED DOWN TO APPROX. 35-40 .. TO GET RPM'S IN LINE OR MORE IN LINE. DROVE HOME LAST HOUR ON SIDE ROADS AND FRONTAGE ROADS WITH FLASHERS ON. CAN'T DRIVE THAT SLOW ON A FREEWAY. ALL OF CAR FUNCTIONAL WERE NORMALS , AC , RADIO ,WINDOWS , LIGHTS . JUST THE POWER STEERING AND CHECK ENGINE LIGHT STAYED ON WITH NO ACCELERATION POWER OR POWER STEERING ....CALLED DEALER MONDAY MORNING FOR A TOW INTO THE SHOP .

Nov 8, 2016 24,800 mi

DRIVING ON FREEWAY, APPROX 74 MPH IN A 75 ZONE. ABOUT 1.5 HOURS IN TO A 2.5 HOUR TRIP. ALL SYSTEMS WERE FUNCTIONING AND NO WARNING LIGHTS WERE ON. CAR SUDDENLY LOST POWER ON GAS PEDAL , POWER STEERING LIGHT CAME ON, CHECK ENGINE LIGHT CAME ON , ALL GAUGES ARE FUNCTIONING ERRATICALLY AND THEN ALL GAUGES STOPPED OR WENT TO ZERO. LIGHT INDICTATING THE TRANSMISSION GEAR KEPT CHANGING. BUT THE CARS TRANNY DIDN'T SHIFT OR CHANGE JUST THE LIGHT FOR THE GEAR INDICATOR WASFLASHING. CAR SLOWED TO APPROX. 40 MPH, WITH THE RPM'S RACING TO APPROX. 4500/6000. ENGINE WAS STILL RUNNING AND NOT OVER HEATING OR ANY OTHER LIGHTS EXCEPT CHECK ENGINE AND POWER STEERING LIGHT. STOPPED CAR ON SHOULDER TO TAKE INVENTORY OF SITUATION, CAR RUNNING AND IDILE RPM'S SEEMED NORMAL CHK. ENGINE AND POWER STEERING LIGHT STILL ON, PROCEEDED TO DRIVE AGAIN . NO LEAKS OR OVERHEATING . ALL GAUGES CAME BACK UP/ ON. PROCEED TO DRIVE ... CAR HAD NO ACCELERATION , VERY LITTLE , LIKE THE CAR WAS STILL IN A HIGHER GEAR . SPEED UP VERY SLOWLY UNTIL IT REACHED APPROX 55-60 MPH. BUT THE RPM'S WERE AT 5500/6000 , FELT LIKE THE TRANNY NEEDED TO SHIFT BUT WOULDN'T. SLOWED DOWN TO APPROX. 35-40 .. TO GET RPM'S IN LINE OR MORE IN LINE. DROVE HOME LAST HOUR ON SIDE ROADS AND FRONTAGE ROADS WITH FLASHERS ON. CAN'T DRIVE THAT SLOW ON A FREEWAY. ALL OF CAR FUNCTIONAL WERE NORMALS , AC , RADIO ,WINDOWS , LIGHTS . JUST THE POWER STEERING AND CHECK ENGINE LIGHT STAYED ON WITH NO ACCELERATION POWER OR POWER STEERING ....CALLED DEALER MONDAY MORNING FOR A TOW INTO THE SHOP .

May 16, 2016 Fire 6,500 mi

MY 2015 BUICK ENCORE CAUGHT FIRE IN MY DRIVEWAY WHEN MY WIFE RETURNED HOME FROM TOWN. IT WAS PARKED AND SHE HAD JUST EXITED THE VEHICLE AND WALKED TO THE BACK TO ATTEMPT TO GET GROCERIES OUT. SHE SMELLED SMOKE AND LOOKED THROUGH THE CAR TOWARD THE WINDSHIELD AND COULD SEE FLAMES AND SMOKE COMING FROM UNDER THE HOOD.

May 16, 2016 Fire 6,500 mi

MY 2015 BUICK ENCORE CAUGHT FIRE IN MY DRIVEWAY WHEN MY WIFE RETURNED HOME FROM TOWN. IT WAS PARKED AND SHE HAD JUST EXITED THE VEHICLE AND WALKED TO THE BACK TO ATTEMPT TO GET GROCERIES OUT. SHE SMELLED SMOKE AND LOOKED THROUGH THE CAR TOWARD THE WINDSHIELD AND COULD SEE FLAMES AND SMOKE COMING FROM UNDER THE HOOD.

Dec 2, 2015 1,000 mi

THE C0LLISION WARNING SYSTEM NOT WORK PROPERLY. THE OUTSIDE DETECTION SYSTEM SHUTS ITSELF OFF NOW AND THEN SOMETIMES GIVING A MESSAGE "OUTSIDE DETECTION SYSTEM NOT AVAILABLE." ALL THIS OCCURS WHEN THE VEHICLE IS IN MOTION WHICH FOR ME IS A SAFETY C0NCERN. IT HAS HAPPENED OFF AND ON SINCE PURCHASING THE VEHICLE.

Dec 2, 2015 1,000 mi

THE C0LLISION WARNING SYSTEM NOT WORK PROPERLY. THE OUTSIDE DETECTION SYSTEM SHUTS ITSELF OFF NOW AND THEN SOMETIMES GIVING A MESSAGE "OUTSIDE DETECTION SYSTEM NOT AVAILABLE." ALL THIS OCCURS WHEN THE VEHICLE IS IN MOTION WHICH FOR ME IS A SAFETY C0NCERN. IT HAS HAPPENED OFF AND ON SINCE PURCHASING THE VEHICLE.

Sep 29, 2015 2,100 mi

DRIVING ALONG AT APPROX. 55 MPH ON A MAIN HIWAY SLOWED TO APPROX. 40 MPH TO MAKE A TURN, WHEN SUDDENLY THE ENGINE STOPPED OPERATING. EVERYTHING SHUT DOWN, NO STEERING, NO BRAKES. ON STAR DID NOT RESPOND, CAR WAS DISABLED ABOUT 5-7 MINUTES, TRIED TO START SEVERAL TIME WITH THE KEY. SERIOUS ISSUE, HAD CAR TOWED TO DEALER, FOUND NOTHING WRONG AND NO CODES WERE OBTAINED FROM THE COMPUTER SYSTEM!

Sep 29, 2015 2,100 mi

DRIVING ALONG AT APPROX. 55 MPH ON A MAIN HIWAY SLOWED TO APPROX. 40 MPH TO MAKE A TURN, WHEN SUDDENLY THE ENGINE STOPPED OPERATING. EVERYTHING SHUT DOWN, NO STEERING, NO BRAKES. ON STAR DID NOT RESPOND, CAR WAS DISABLED ABOUT 5-7 MINUTES, TRIED TO START SEVERAL TIME WITH THE KEY. SERIOUS ISSUE, HAD CAR TOWED TO DEALER, FOUND NOTHING WRONG AND NO CODES WERE OBTAINED FROM THE COMPUTER SYSTEM!