2005 BUICK LACROSSE Electrical System Problems

The contact owns a 2005 Buick LaCrosse. The contact received notification of NHTSA Campaign Number: 14V355000 (Electrical System) and the vehicle was repaired. The contact stated while driving 45 MPH, the vehicle inadvertently lost motive power and the contact was able to coast to the shoulder of the road. After restarting the vehicle, the vehicle seemed to return to normal functionality; however, the failure had since become a regular failure. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 89,000.

Mileage: 89,000

The contact owns a 2005 Buick Lacrosse. The contact stated that the instrument panel was inoperable. The battery was replaced several times however, the failure persisted. The vehicle was taken to an independent mechanic where it was diagnosed that the mileage control circuit had malfunctioned. The dealer was notified of the failure and informed the contact that the vehicle was previously repaired under an unknown recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 90,000.

Mileage: 90,000

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE DOORS FAILED TO OPEN FROM INSIDE THE VEHICLE. THE CONTACT WAS LOCKED INSIDE THE VEHICLE FOR AN HOUR. THE CONTACT STATED THAT THE ELECTRICAL SYSTEM ALLOWED OTHER COMPONENTS TO FUNCTION INCLUDING THE WINDSHIELD WIPERS, THE HEATER, AND THE DOOR LOCKS. THE CONTACT RESEARCHED AND WAS CONCERNED THAT THE SYSTEM WAS HACKED. THE VEHICLE OCCASIONALLY FAILED TO START OR TURN OVER. THE ENGINE WAS PREVIOUSLY REPLACED AT THE CONTACT'S EXPENSE. THE CONTACT WAS ONCE LOCKED INSIDE THE VEHICLE AND ALMOST SUFFERED FROM HEAT EXHAUSTION. THE CONTACT STATED HE WAS DISABLED. JEFF KEY MOTORS (2889 US HIGHWAY 431, ANNISTON, AL 36206, (256) 820-0280) WAS UNABLE TO PROVIDE A CAUSE FOR THE FAILURE AFTER A MONTH OF DIAGNOSING THE VEHICLE WHILE THE VEHICLE WAS IN THEIR CUSTODY. THE CONTACT STATED THAT THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DISMISSED THE ISSUE STATING THAT THEY ONLY DEALT WITH NEWER VEHICLES. THE FAILURE MILEAGE WAS UNAVAILABLE. *BF THE CONSUMER STATED LOCKED IN CAR AND ALMOST DIED DUE TO HEAT. *TR

IGNITION IT STARTS AND IT DONT START I SEE RECALL FOR MY YEAR CAN SOMEONE CONTACT ME TO LET ME KNOW IF I NEED TO HAVE RECALL DONE

WHILE DRIVING THE CAR DOWN THE ROAD IT WILL "RANDOMLY" SHUT OFF. GIVING NO INDICATION OTHER THEN DIMMING LIGHTS. NEITHER THE DEALERSHIP OR THE GARAGE I WENT TO CAN EXPLAIN IT. THE POWER STEERING DOESNT WORK AND HAS ALMOST CAUSED ME TO CRASH ON THE HIGHWAY AND TOWN ROADS.

Mileage: 150,733

I WAS DRIVING MY CAR EVERYTHING WAS PERFECTLY WORKING.I PARKED FOR THE NIGHT BEHIND MY HOUSE NO PROBLEMS. I WENT TO DRIVE MY CAR THE NEXT MORNING AND ALL OF THE DASH GAUGES AS WELL AS THE REVERSE LIGHTS WERE OUT. I TOOK IT TO AN AUTO REPAIR SHOP WITH NO EXPLANATION AS TO WHAT WAS GOING ON. THE CLUSTER PANEL WAS REPLACED WITH NO LUCK OF THE PROBLEM BEING RESOLVED. FUSES WERE REPLACED ALSO. THIS IS NOT ONLY UPSETTING BUT IT IS ALSO DANGEROUS. I CAN NOT AND DO NOT DRIVE THE CAR BECAUSE OF THIS ISSUE. HOW DO I KNOW HOW MUCH GAS I HAVE OR HOW FAST I AM TRAVELING. AFTER DOING SOME RESEARCH, THIS IS A PROBLEM THAT HAS COME UP BEFORE WITH NO SOLUTION. SOMETHING NEEDS TO BE DONE ABOUT THIS ISSUE.

MY HEAD LIGHTS WON'T COME ON AND MY AIR BAG LIGHT COMES ON AND OFF ALL DAY LONG WHILE DRIVING.

Mileage: 100,000

TAKATA RECALL

Mileage: 200,000

I SMELL SOMETHING LIKE BURNING WIRES. THE TRANSMISSION LIGHT IS ON. AUTOMATIC SHIFTING JERKS. I AM AFRAID OF BEING STRANDED SOMEWHERE. I AM 70 YEARS OLD AND NEED MY CAR TO BE RELIABLE.

Mileage: 83,371

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE OPERATING THE VEHICLE, THE IGNITION SWITCH EXPERIENCED UNINTENDED ROTATION, WHICH CAUSED THE VEHICLE TO SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO THE LINWOOD BUICK DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION LOCK CYLINDER WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

Mileage: 150,000

I MADE A STOP AT THE STOP SIGN ON RIDGE HILL DR AND HICKORY HILL RD. AS I TURN LEFT ON HICKORY HILL RD MY CAR STARTED TO MAKE A LOUD KNOCKING SOUND FROM THE MOTOR. SO I STAYED TRAVELING THE SAME DIRECTION ON HICKORY HILL RD TO THE AUTO ZONE ON THE RIGHT THAT'S LOCATED ON HICKORY HILL RD AND WINCHESTER RD. I PURCHASED IGNITION COILS, WIRES, AND SHARK PLUG FOR MY VEHICLE. I GET ON HICKORY HILL RD HEADING TO RAINES RD. I GET THE RED LIGHT ON HICKORY HILL RD AND RAINES RD I STARTED TO SMELL SOMETHING BURNING INSIDE THE VEHICLE. THE LIGHT TURNS GREEN AS I TRAVEL DOWN HICKORY HILL RD I STARTED TO SEE SMOKE COMING FROM UNDER MY TWO FRONT SEATS. I MADE A RIGHT ON RIDGE HILL DR TO GET OUT THE VEHICLE AT MY RELATIVE HOME. I CALLED A MECHANIC TO DO THE LABOR ON THE VEHICLE JUST IT WAS STILL IN THE SAME CONDITION AFTER THE NEW PARTS. SO I CAME TO MY VEHICLE TO GET MY PERSONAL ITEMS THAT THURSDAY APRIL 20,2017 I NOTICE A DEEP BURN LOCATION ON THE MIDDLE OF THE CARPET. I THEN PULL THE FRONT CARPET UP AND I SEEN EVERYTHING IN THE MIDDLE OF THE VEHICLE WAS BURNED.

Mileage: 93,285

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START. ON ONE OCCASION, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING; HOWEVER, SPECIFIC DETAILS COULD NOT BE PROVIDED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS INITIALLY INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NEVER REPAIRED AND THE RECALL WAS CLOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 153,037.

Mileage: 153,037

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING VARIOUS SPEEDS, THE HEADLAMPS FAILED TO ILLUMINATE. THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE LOST POWER AND STALLED. THE VEHICLE WAS TOWED TO A DEALER WHERE THE BATTERY WAS REPLACED; HOWEVER, THE FAILURE RECURRED. IN ADDITION, THE BATTERY WIRE CONNECTOR CAUGHT ON FIRE AFTER THE BATTERY WAS REPLACED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V755000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 132,000.

Mileage: 132,000

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO WAIT APPROXIMATELY 3 TO 7 MINUTES BEFORE THE VEHICLE COULD BE RESTARTED AND DRIVEN. THE VEHICLE WAS ONLY ABLE TO BE DRIVEN FOR SHORT AMOUNTS OF TIME BEFORE IT WOULD STALL AGAIN WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE VEHICLE. THE VEHICLE'S MAIN COMPUTER WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 179,000....UPDATED 06/30/16 *BF *CN

Mileage: 179,000

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 104,000. UPDATED 06/15/16*LJ *CN

Mileage: 104,000

MARCH 2016 DROVE CAR OVER LOCAL HIGHWAY TO LOCAL MALL AND PARKED. RETURNED TO CAR AFTER SHOPPING TO HEAD HOME AND CAR WOULD NOT START. APPEARED TO BE DEAD. CALLED TOWING COMPANY. WHEN THEY OPENED THE HOOD TO ATTEMPT TO JUMP START, NOTICED HORRIBLE BURNING SMELL AND TOW DRIVER POINTED OUT THAT WIRES APPEARED BURNED AND SHARED THAT SOMETHING WAS VERY WRONG. TOWED CAR TO OWN REPAIR SHOP. IT WAS FOUND THAT THE FUSE BOX IN THE ENGINE WAS COMPLETED FRIED ALONG WITH THE ATTACHED WIRING AFFECTING THE COMPUTERS, ETC. SUGGESTED CALL TO INSURANCE COMPANY AS WOULD COST THOUSANDS OF DOLLARS TO FIX AND EVEN THEN NO GUARANTEE IT WOULD WORK PROPERLY AGAIN. INSURANCE COMPANY DECLARED CAR TOTAL LOSS AND WOULD NOT PAY AS IT CAME UNDER THE 'MECHANICAL FAILURE' CLAUSE. UPON FURTHER INVESTIGATION FOUND THAT THERE IS A RECALL 14V755 THAT DISPLAYS ONLY WHEN SEARCHING BY VIN. THE RECALL STILL DISPLAYS THAT 'REMEDY NOT YET AVAILABLE'. ALSO FOUND ENTRIES IN SAFERCAR.GOV OF SAME SITUATION HAPPENING TO OTHERS WITH THE ENGINE CATCHING FIRE. NEVER RECEIVED NOTICE OF THIS RECALL. UNAWARE OF THIS RECALL, WAS HAVING AN ISSUE WITH THE LIGHTS NOT WORKING PROPERLY 8/2015 AND HAD OWN REPAIR SHOP REPLACE THIS MODULE ON 8/2015 WHICH CORRECTED THE PROBLEM. CAR IN OVERALL EXCELLENT CONDITION AND NOW RENDERED USELESS.

Mileage: 111,400

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE LOST POWER AND THE STEERING WHEEL LOCKED WITHOUT WARNING. THE CONTACT SLOWED DOWN, STOPPED, AND RESTARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO PERFORMED AN IGNITION SWITCH RECALL REPAIR ON THE VEHICLE. THE DEALER DID NOT DO ANYTHING AND STATED THAT THE RECALL WAS FOR THE KEY AND NOT THE IGNITION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 153,000. THE VIN WAS NOT PROVIDED.

Mileage: 153,000

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING 15 MPH, THE VEHICLE STALLED. THE FAILURE OCCURRED ONLY WHEN DRIVING OVER A BUMP IN THE ROAD. IN ADDITION, THE IGNITION SWITCH FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE IGNITION KEY WAS REPLACED, BUT THE IGNITION SWITCH WAS NOT REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 153,043.

Mileage: 153,043

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE HEADLIGHT BECAME INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 134,000. THE VIN WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 134,000

TL* THE CONTACT OWNED A 2005 BUICK LACROSSE. WHILE MAKING A LEFT TURN AT AN UNKNOWN SPEED, THE VEHICLE LOST POWER AND THE BRAKES FAILED. THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. NO INJURIES WERE SUSTAINED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACT'S RESIDENCE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS UNAVAILABLE.

S10- DIRECT REPLY- LETTER TO THE SECRETARY FROM CONSTITUENT REGARDING ASSISTANCE WITH A SAFETY RECALL OF A 2005 BUICK LACROSSE. *SMD THE CONSUMER STATED THE AIR BAG LIGHT WOULD COME ON AND THEN GO OFF. THE DEALER STATED IT WOULD COST $150 TO REPLACE THE AIR BAG MODULE FOR THE DRIVER AND PASSENGER SIDE. ALSO, THE VEHICLE STALLED SLIGHTLY WHEN DRIVING UP A SHORT HILL. THERE WAS A NOISE COMING FROM THE FRONT OF THE VEHICLE. THE DEALER CONCLUDED THE FENDER WAS RUBBING ON THE TIRE WHEN TURNING LEFT AND THEY SIMPLY RE-POSITIONED THE RIGHT FRONT FENDER. ON ONE OCCASION, WHEN THE CONSUMER STARTED THE VEHICLE, HE HEARD A STRANGE NOISE AND THE STEERING WHEEL WOULD NOT TURN. THE VEHICLE WAS TOWED TO THE DEALER. IT WAS DETERMINED, THE POWER STEERING PUMP, TRANSMISSION, WATER PUMP AND ENGINE WERE ALL LEAKING FLUIDS. ALSO, THE WHEEL BEARING NEEDED TO BE REPLACED. *JB UPDATED 12/17/15 *JB

FOR MONTHS PRIOR AT NIGHT MY LOW BEAMS WOULD DIM AND GET BRIGHTER PERIODICALLY. THEN AS I WAS DRIVING ONE MORNING I BEGAN TO SMELL AN ELECTRICAL BURNING SMELL. LUCKILY I WAS ON MY WAY HOME WHICH WAS LESS THAN A HALF MILE AWAY. WHEN I GOT HOME I OPENED THE HOOD AND SAW SMOKE COMING FROM THE FUSE BOX. I IMMEDIATELY DISCONNECTED THE NEGATIVE BATTERY CABLE AND PROCEEDED TO INVESTIGATE WHAT HAPPENED. UPON FURTHER INVESTIGATION THE HDM MODULE HAD FAILED AND WAS MELTED RIGHT INTO THE FUSE BLOCK. IF I HAD DRIVEN ANY LONGER THAN I DID I FEEL LIKE MY CAR WOULD HAVE CERTAINLY CAUGHT FIRE. LUCKILY I GOT HOME SAFE AND PREVENTED ANY FURTHER DAMAGE FROM MY CAR.

Mileage: 108,000

THE VEHICLE WAS BEING DRIVEN AT NIGHT WHEN SUDDENLY THE HEADLIGHTS WENT OUT CAUSING THE DRIVER TO LEAVE THE ROAD AS HE WAS GOING THRU A TURN AT THE TIME. LUCKILY NO ONE WAS INJURED AND THE CAR ONLY SUFFERED MINOR DAMAGE. IT HAD TO BE PULLED OUT OF THE DITCH. AFTER THE CAR WAS DRIVEN HOME LESS THAN A MILE AWAY, I OPENED THE HOOD AND SAW THAT THE FUSE BOX HAD CAUGHT ON FIRE AND A PORTION MELTED. THIS ALSO DAMAGED THE WIRING CONNECTED TO THE FUSE BOX. I AM NOT SURE WHAT OTHER COMPONENTS HAVE FAILED AS A RESULT BECAUSE THE VEHICLE HAS NOT BEEN OPERABLE SINCE. I AM CURRENTLY TRYING TO GET THE VEHICLE REPAIRED AND HAVE SPENT $300 AND COUNTLESS HOURS ON LABOR SO FAR. THIS SAME PROBLEM IS CURRENTLY BEING INVESTIGATED ON 2006 AND UP BUICK LACROSSE'S. I WOULD LIKE FOR THE 2005 MODELS TO BE INCLUDED IN THE PENDING RECALL. THE VEHICLE WAS PURCHASED SIX MONTHS PRIOR TO THE FAILURE FOR $8,000 AND NOW I AM NOT SURE IT WILL EVER RUN AGAIN.

Mileage: 69,761

LOW BEAMS SUDDENLY BOTH WENT OUT ALONG WITH LEFT SIDE TOURING AND FOG LIGHTS

Mileage: 107,000

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING 25 MPH, THE KEY FAILED TO REMAIN IN THE RUN POSITION. THE CONTACT MENTIONED THAT THE KEY HAD NO ADDITIONAL WEIGHT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 227,605.

Mileage: 227,605

WHILE RUNNING VEHICLE IGNITION SWITCH WENT OFF AND CAR WAS LEFT WITHOUT POWER STEERING AND NO MOTOR POWER. I HAVE TO MAKE A COMPLETE STOP IN ORDER TO START THE CAR AGAIN. IT ALL HAPPENS AFTER GETTING MY CAR TO GMC CAMPAIGN 14299.

Mileage: 188,700

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE MAIN WIRING HARNESS UNDER THE HOOD CAUGHT FIRE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE AND TAKE THE VEHICLE TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT STATED THAT THERE WAS NO WARNING PRIOR TO THE FIRE. THE FAILURE MILEAGE WAS UNKNOWN.

2005 BUICK LACROSSE. CONSUMER WRITES ON BEHALF OF PARENTS VEHICLE IGNITION RECALL PROBLEMS. *SMD THE CONSUMER STATED HIS PARENTS NOTICED THE DOOR LOCKS WERE NOT LOCKING PROPERLY. PRIOR TO THE FIRST VISIT, WHEN THE VEHICLE WAS PUT IN PARK, ALL OF THE DOORS WOULD UNLOCK. AFTER THE FIRST VISIT, THEY WOULD HAVE TO SHUT THE VEHICLE OFF, REMOVE THE KEY AND AFTER REMOVING THE KEY ALL OF THE DOORS WOULD UNLOCK. AFTER THE SECOND VISIT, THE DOORS WORKED PROPERLY, BUT WHEN THE CONSUMERS MOTHER WENT TO START THE VEHICLE WITH THE REMOTE START THE FOLLOWING MORNING, IT DID NOT WORK. THE REMOTE START WORKED PRIOR TO THE RECALL. AFTER THE THIRD VISIT, THE CONSUMERS FATHER WAS GIVEN TWO KEYS AND TWO TRANSMITTERS. THE DEALER INFORMED HIM, THEY COULD NO LONGER HELP HIM AND THE ONLY WAY THE PROBLEM COULD BE CORRECTED WAS TO PURCHASE TWO NEW KEYS, TWO NEW TRANSMITTERS AND THE REPROGRAM EACH AT A COST OF $ 390.00. THE CONSUMERS PARENTS CALLED ANOTHER DEALER AND WAS QUOTED A PRICE A $100 CHEAPER. THE VEHICLE WAS REPAIRED. *JB

DRIVING DOWN THE ROAD LOST LOW BEAM HEADLIGHTS AS WELL AS DAY TIME LIGHTS , SMELLED SMALL BURNING ODOR AND DISCOVERED THE HEADLIGHT CONTROL IN THE FUSE PANEL TO BE OVER HEATING AND BEGINNING TO BURN A HOLE IN THE FUSE PANEL UNDER THE HOOD. HAVE READ OF THIS HAPPENING TO SEVERAL OF THESE CARS WITH THE FUSE PANEL BEING THE DIRECT SOURCE DUE TO WIRES SHORTING OUT INTERNALLY, WHY IS THIS CAR NOT INCLUDED IN THE RECENT RECALL? *TR

Mileage: 90,000

GM SENT OUT A RECALL FOR THE BUICK LACROSSE 2005. THE RECALL WAS TO FIX AN ISSUE THAT CAUSED THE CAR TO SWITCH OFF AT RANDOM WHILE RUNNING CAUSING FOR POTENTIAL CRASH AND LACK OF AIRBAGS TO WORK AND OTHER POSSIBLE HAZARDS. THEY RECOMMENDED THAT WE TAKE ANY THINGS OFF OF THE KEY RING OTHER THAN THE KEY WHEN IN DRIVE. I HAD NEVER EXPERIENCED THE ISSUE OF MY CAR TURNING OFF ON ITS OWN PREVIOUS TO RECEIVING THIS RECALL. BEING PROACTIVE I TOOK MY CAR TO THE WILKINS GMC BUICK DEALERSHIP LOCATED AT 6913 RITCHIE HIGHWAY, GLEN BURNIE, MD 21061 IN ORDER TO HAVE THE RECALL SERVICED. WHILE HAVING THE RECALL FIXED I FOUND OUT FROM A SERVICE WORKER AT THE DEALERSHIP THAT THE RECALL FIX IS ONLY A CHANGE IN THE KEY. ONCE THE RECALL FIX WAS COMPLETED I LEFT AND A WEEK LATER HAD THE ISSUE OF THE CAR TURNING OFF WHILE DRIVING OCCUR. I CALLED THE DEALERSHIP TO SEE IF THEY WOULD LIKE TO TAKE A LOOK AT THE KEY TO ENSURE THE FIX WAS PROPERLY DONE, THEY INFORMED ME IT WAS PROPERLY DONE AND NO NEED TO COME IN. I THEN CALLED GM CORPORATE AND WAS TOLD THEY HAVE NO RECALL ON THE IGNITION PART (THE REAL PROBLEM) AND THE KEY SHOULD HAVE FIXED THE ISSUE. I WAS GIVEN NO ASSISTANCE FOR THE TRUE CAUSE OF THE PROBLEM AND AM VERY DISAPPOINTED IN THE LACK OF QUALITY AND QUALITY ASSURANCE FROM THIS COMPANY. MY CAR HAS PROGRESSIVELY GOTTEN WORSE AND NOW WILL BARELY STAY ON WITHOUT THE KEY TURNING TO THE OFF POSITION. I HAVE DONE RESEARCH AND SPOKEN WITH MANY MECHANICS WITH ALL OF THE INFORMATION POINTING TO THE NEED FOR A NEW PROPER RECALL ON THE IGNITION ITSELF AND NOT THE KEY. *TR

Mileage: 180,000

TL*THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT IMMEDIATELY AFTER BEING REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM), THE ENGINE LOST POWER. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 112,460.

Mileage: 112,460

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE MAKING A RIGHT TURN AT LOW SPEEDS, THE CONTACT HEARD A GRINDING NOISE COMING FROM THE FRONT OF THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 26,000.

Mileage: 26,000

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE STALLED AND FAILED TO RESTART. THE CONTACT MENTIONED THAT UNKNOWN WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THERE WAS A REDUCED ENGINE POWER AND STARTER DELAY. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 112,380.

Mileage: 112,380

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 10 MPH, THE HEADLIGHTS WENT OUT, WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. UPDATED 1/7/15*CN

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2005 BUICK LACROSSE SENT IN COPIES OF HER RECALL NOTICE.*CW THE CONSUMER STATED SHE WAS INVOLVED IN AN ACCIDENT AND NO LONGER OWNS THE VEHICLE.

THIS HAS HAPPENED MULTIPLE TIMES, WHEN DRIVING AT NIGHT, THE HEADLAMPS WILL GO OFF. THERE ARE OTHER TIMES THAT DURING THE DAY, THE MESSAGE CENTER DISPLAY, RADIO AND HVAC DISPLAYS WILL GO EXTREMELY DIM. IS THIS A FAULT WITH THE DAYLIGHT SENSOR? REGARDLESS, I DO NOT APPRECIATE HAVING A CAR GO DOWN THE ROAD WHERE THE HEADLAMPS GO OUT. I COULDN'T SEE. I WAS ABLE TO TURN ON THE HIGH BEAMS AND COULD SEE AGAIN. NEXT TIME I STARTED THE CAR, EVERYTHING WAS FINE. I AM ENTERING THIS INFORMATION FOR MY MOTHER. *TR

Mileage: 70,000

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT EXPERIENCED THE FAILURE ON SEVERAL OCCASIONS. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER STATED THE PART WAS UNAVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 63,000.

Mileage: 63,000

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE HAD NOT EXHIBITED THE FAILURE.

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING AT AN UNKNOWN SPEED OVER A TRAIN TRACK, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE KEY INDEPENDENTLY RELEASED FROM THE IGNITION. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM), BUT THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE CONTACT STATED THAT THE RECALL REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 129,356.

Mileage: 129,356

NO INCIDENT/ACCIDENT. I RECEIVED A NOTICE IN THE MAIL IN AUGUST TO RECALL MY BUICK. I AM GETTING NERVOUS AS IT'S NOW OCTOBER AND NO "SECOND LETTER" TO SCHEDULE REPAIR. WHAT'S UP?! *TR

2005 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO IGNITION KEY AND BRAKE PADS RECALL NOTICES. *SMD THE CONSUMER STATED THE ROTORS WERE MADE OF POOR MATERIAL. WHICH RESULTED IN PREMATURE WARPING. JUST PRIOR TO PURCHASING THE VEHICLE, THE DEALER CLAIMED THEY REPLACED ALL OF THE BRAKES. HOWEVER, A FEW WEEKS LATER, SOMETHING CAUSE THE CONSUMER TO BRAKE HARD, AND THAT ACTION CAUSED THE STEERING WHEEL TO BREAK AWAY FROM THE CONSUMERS HANDS AND THE VEHICLE WENT INTO A WILD SKID. HE ALMOST WENT INTO A DITCH, BUT MANAGED TO GET CONTROL OF THE VEHICLE. *JB

2005 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO SAFETY RECALL REPAIRS. *TGW THE IGNITION SWITCH WAS REPLACED. *JB

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I RECEIVED A RECALL NOTICE 14V355 FOR THE IGNITION SWITCH. PARTS WERE NOT AVAILABLE AT THE TIME I RECEIVED THE NOTICE. IT'S BEEN TWO MONTHS SINCE I RECEIVED THE NOTICE. COVERT AUTO GROUP IN AUSTIN TX SAYS THERE ARE STILL NO PARTS AVAILABLE. I BELIEVE IT'S TAKING TOO LONG TO RESOLVE THIS UNSAFE CONDITION. *TR

Mileage: 60,000

I RECEIVED A RECALL NOTICE 14V355 FOR THE IGNITION SWITCH. PARTS WERE NOT AVAILABLE AT THE TIME I RECEIVED THE NOTICE. IT'S BEEN TWO MONTHS SINCE I RECEIVED THE NOTICE. COVERT AUTO GROUP IN AUSTIN TX SAYS THERE ARE STILL NO PARTS AVAILABLE. I BELIEVE IT'S TAKING TOO LONG TO RESOLVE THIS UNSAFE CONDITION. *TR

Mileage: 60,000

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING, THE LOW BEAM HEADLIGHTS SHORTED AND TURNED OFF ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A REPAIR SHOP. THE TECHNICIAN DIAGNOSED THAT THE RELAY SWITCH AND WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

Mileage: 35,000

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/14/2014 *CN THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 04/29/2015 *JS

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 12/01/14*LJ

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO START THE VEHICLE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM), BUT IT WAS NOT CONFIRMED IF THE VEHICLE WAS INCLUDED IN THE RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

Mileage: 105,000

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE PART NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT WAITED FOR TWO MONTHS FOR THE RECALL REPAIR BECAUSE THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2005 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO IGNITION RECALL PARTS ISSUE. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. RECALL # 14V355000.*JB

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART THAT WAS NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM ) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED THE NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS UNAWARE OF WHEN THE PART WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD DECELERATE OR ACCELERATE INDEPENDENTLY WITHOUT WARNING. THE CONTACT MENTIONED THAT THE INSTRUMENT PANEL MALFUNCTIONED AND FAILED TO DISPLAY THE CORRECT READINGS FOR THE SPEEDOMETER AND FUEL GAUGE. IN ADDITION, THE SUN ROOF WAS LEAKING, THE REAR PASSENGER DOOR WOULD NOT OPEN AND THE AIR CONDITIONER WAS CONTINUOUSLY ON ALTHOUGH THE CONTROL WAS TURNED TO THE OFF POSITION. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE INSTRUMENT PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE PROBLEM RECURRED. THE VEHICLE WAS NOT INSPECTED FOR THE DOOR OR THE AIR CONDITIONER UNIT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE APPROXIMATELY FAILURE MILEAGE WAS 30,000.

Mileage: 30,000

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE NOT AVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BE AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

MY DAUGHTER HAS A 2005 BUICK LACROSSE THAT THE ELECTRICAL SYSTEM SHUTS OFF DIFFERENT ITEMS THAT CAN BE DANGEROUS AT NIGHT. THE HEADLIGHTS (DIMS) WILL SHUT OFF, THE RADIO WILL TURN OFF OR THE LIGHTS FOR IT WILL DIM OR SHUT OFF, THE DASH LIGHTS DIM OR TURN OFF COMPLETELY, THEN TAKE QUITE A WHILE TO COME BACK ON. SOMETIMES IT AFFECTS ONLY DIFFERENT PARTS OF THOSE LISTED ABOVE. THE ISSUE IS WE HAVE HAD IT INTO A REPAIR SHOP AT LEAST TWICE FOR IT AND THEY HAVE REPLACE SOME PARTS THEY THOUGHT COULD CAUSE IT, BUT IT HASN'T STOPPED IT FROM HAPPENING. IT IS ONLY NOTICEABLE IN THE EVENINGS WHEN THE LIGHTS ARE NEEDED BUT IT HAPPENS AT ANY TIME BUT WHEN YOU WANT TO DUPLICATE THE PROBLEM. NO ONE SEEMS TO KNOW WHAT THE PROBLEM IS BECAUSE WHEN WE GET IT TO THE SHOP, THE PROBLEMS ARE NO LONGER SHOWING UP. IT HAS DONE THIS FOR HER AT LEAST 6 TIMES. *TR

Mileage: 115,000

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT NUMBER: 35 FUSE MELTED INTO THE FUSE BOX, WHICH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.

Mileage: 95,000

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT NUMBER: 35 FUSE MELTED INTO THE FUSE BOX, WHICH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.

Mileage: 95,000

I WAS DRIVING OUT INTERSTATE TAKING MY DAUGHTER AND GRANDKIDS HOME IT WAS DARK AND ALL THE SUDDEN MY HEADLIGHTS WENT OFF, HAD TO TRY AND GET PULLED OVER TO SHOULDER I WAS SCARED I WOULD WRECK BECAUSE I COULD NOT SEE WHERE I WAS GOING, GOT PULLED OVER AND AFTER TURNING CAR OFF AND ON SEVERAL TIMES FINALLY AFTER ABOUT 30 MINS OR SO MY HEADLIGHTS CAME BACK ON. I NEVER KNOW WHEN THIS IS VGOING TO HAPPEN AND IT FRIGHTENS ME TO THINK I COULD HAVE A SERIOUS ACCIDENT WITH MY 8YR OLD CHILD IN THE CAR WITH ME. THE DEALER I PURCHASED FROM WILL NOT WORK WITH ME TO GET THIS PROPERLY FIXED. *TR

Mileage: 120,450

LOW BEAMS INTERMITTENTLY FAIL AT NIGHT, THEN SELF-RESTORE WITHIN A FEW MINUTES. HIGH BEAMS WORK. ALREADY CHANGED THE SIGNAL ARM SWITCH, THE HEADLAMP IN-DASH SWITCH, THE RELAY IN THE FUSEBOX, BOTH HEADLAMP ASSEMBLIES. HOMESTEAD CHEVROLET/CADILLAC DEALER AND VARIOUS "SMART" MECHANIC SHOPS SEEM TO BE OUTWITTED BY THIS ONE. *KB

Mileage: 60,000

MY WIFE AND I WERE DRIVING OUR NEW (TO US) 2005 BUICK LACROSSE WITH THE REAR WINDOW DEFROSTER ON IN SANFORD, NC. IT WAS ON FOR APPROXIMATELY 10 MINUTES. THE REAR WINDOW EXPLODED INTO THE VEHICLE WHILE WE WERE DRIVING WITH WHAT APPEARED TO BE AN 8 INCH HOLE IN THE MIDDLE. WE BOUGHT THE CAR APPROXIMATELY 3 WEEKS AGO USED WITH A 30 DAY WARRANTY FROM STEVE JONES HONDA IN ABERDEEN NC. WE HAVEN'T EVEN MADE THE FIRST PAYMENT AND WE STILL HAVE A TEMPORARY TAG ON THE VEHICLE. THE DEALERSHIP REFUSED TO ASSIST IN ANY WAY WITH THE VEHICLE REPAIR AND NOW WE HAVE SPENT OVER $300 ON A NEW REAR WINDOW FOR OUR NEW CAR. THE WIRES IN THE DEFROSTER WERE OBSERVED TO BE A DIFFERENT COLOR IN THE CENTER OF THE WINDOW - DARK ORANGE / RED. THIS INCIDENT WAS VERY FRIGHTENING AND APPEARED TO SIMPLY BE A RESULT OF A MALFUNCTIONING REAR WINDOW DEFROSTER. WE HAD THE SHOP NOT HOOK UP THE DEFROSTER TO THE NEW WINDOW TO AVOID ANOTHER OF THESE INCIDENTS. WE COULD FIND NO RECALL INFORMATION FOR THIS ISSUE WITH THIS VEHICLE. THOUGH WE DID FIND ONE OTHER INCIDENT ONLINE OF THE EXACT THING OCCURRING TO A MOTHER WHO HAD THEIR INFANT CHILD IN THE BACK OF THEIR 2006 LACROSSE WHEN THIS OCCURRED. *TR

Mileage: 59,700

TL*THE CONTACT OWNS A 2005 BUICK LACROSSE. THE DRIVER WAS DRIVING 25 MPH WHEN OTHER DRIVERS BEGAN TO FLASH THEIR LIGHTS AT HER. THE VEHICLE WAS PULLED OVER AND THE DRIVER NOTICED THE HEADLIGHTS WERE NOT WORKING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THE RELAY WITHIN THE ELECTRICAL SYSTEM FAILED. THE VEHICLE WAS REPAIRED. THE FAILURE HAS NOT RECURRED. THE FAILURE MILEAGE WAS 107,450 AND THE CURRENT MILEAGE WAS 107,650. UPDATED 01/06/11 *BF

Mileage: 107,450

TRAVELING ON INTERSTATE 57 DURING DAYTIME HOURS. WHILE CRUISING AT 73 MILES PER HOUR IN THE RIGHT HAND LANE, THE VEHICLE SPUTTERED AND LOST ALL POWER. I COASTED TO A STOP OFF THE SIDE OF THE ROAD. I RESTARTED THE VEHICLE AND EVERYTHING SEEMED OK, SO I CONTINUED ON. A LITTLE LATER IT SPUTTERED AGAIN AND STARTED LOSING POWER. THE POWER CAME BACK BEFORE IT CAME TO A COMPLETE STOP. I CALLED ON STAR FOR A DIAGNOSTIC CHECK AND THEY TOLD ME I HAD A FUEL SYSTEM PROBLEM AND THAT IF THE CAR WOULD RUN TO CONTINUE THAT IT WAS NOT A SAFETY ISSUE. THEY TOLD ME TO TAKE IT TO A DEALER FOR REPAIRS WHEN I GOT HOME. I TOOK THE CAR WORDEN-MARTEN SERVICE CENTER FOR REPAIRS ON MARCH 23RD. TO REPAIR THE CAR THEY: 1.REPLACED CAT CONVERTER AND OXYGEN SENSOR 125CGMPP- $750.47 A SECOND INCIDENT OCCURRED WHILE TRAVELING ON INTERSTATE 57 DURING DAYTIME HOURS. I WAS PASSING A SEMI TRACTOR TRAILER WITH THREE CARS FOLLOWING ME WHILE CRUISING AT 73 MILES PER HOUR WHEN THE VEHICLE SPUTTERED AND LOST ALL POWER PUTTING ME IN A VERY DANGEROUS SITUATION. THE VEHICLE COASTED DOWN TO ABOUT 60 MILES PER HOUR BEFORE IT KICKED BACK IN. I IN THE MEAN TIME HAD DROPPED BACK BEHIND THE SEMI WITH THE THREE CARS BEHIND ME AND WHEN I COULD I PULLED BACK INTO THE RIGHT HAND LANE. THIS WAS A VERY DANGEROUS SITUATION FOR ME AND MY WIFE. I CALLED ON STAR FOR A DIAGNOSTIC CHECK AND THEY TOLD ME THAT EVERYTHING WAS OK. I TOOK THE CAR WORDEN-MARTEN SERVICE CENTER FOR REPAIRS AGAIN ON APRIL 19TH TO REPAIR THE CAR THEY: 1.REPLACED MASS -AIR FLOW UNIT AND SENSOR $ 131.39 WHO KNOWS IF IT IS FIXED RIGHT THIS TIME? THIS WAS A VERY DANGEROUS SITUATION TO BE IN FOR THE CAR TO FAIL. *TR

Mileage: 86,355

TL*THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT HE IS UNABLE TO READ THE INSTRUMENTAL PANEL GAUGES AT DUSK OR DAWN. IN ORDER TO READ THE GAUGES, THE HEADLIGHTS MUST BE TURNED OFF. THE DEALER STATED THAT THE FAILURE IS DUE TO A FAULTY DESIGN AND THERE WAS NO REPAIR AVAILABLE. THE MANUFACTURER IS AWARE OF THE FAILURE AND ENGINEERS ARE CONDUCTING AN EVALUATION. THE CURRENT MILEAGE WAS 24,367 AND FAILURE MILEAGE WAS 19,622. UPDATED 05/05/08 *BF UPDATED 05/05/08

Mileage: 19,622

TL*THE CONTACT OWNS A 2005 BUICK LACROSSE. THE INSTRUMENT PANEL AND THE DRIVER INFORMATION CENTER ARE DIFFICULT TO READ DURING THE DAY OR EARLY MORNINGS BECAUSE THE SENSORS ARE DIM. THE DEALER REPLACED THE LIGHT CLUSTER SWITCHES AND STATED THAT THE INSTRUMENT PANEL AND INFORMATION CENTER WERE DESIGNED WITH DIM LIGHTING; THEREFORE, REPLACEMENTS WOULD NOT CORRECT THE FAILURE. THE CURRENT MILEAGE WAS 15,500 AND FAILURE MILEAGE WAS 14,000. UPDATED 02-25-08 *BF THE INTERMEDIATE SHAFT WAS REPLACED DUE TO A NOISE BEING HEARD IN THE STEERING WHILE DRIVING. THE STARTER MOTOR WAS REPLACED. UPDATED *JB

Mileage: 14,000

TL*THE CONTACT OWNS A 2005 BUICK LACROSSE. THE INSTRUMENT PANEL AND THE DRIVER INFORMATION CENTER ARE DIFFICULT TO READ DURING THE DAY OR EARLY MORNINGS BECAUSE THE SENSORS ARE DIM. THE DEALER REPLACED THE LIGHT CLUSTER SWITCHES AND STATED THAT THE INSTRUMENT PANEL AND INFORMATION CENTER WERE DESIGNED WITH DIM LIGHTING; THEREFORE, REPLACEMENTS WOULD NOT CORRECT THE FAILURE. THE CURRENT MILEAGE WAS 15,500 AND FAILURE MILEAGE WAS 14,000. UPDATED 02-25-08 *BF THE INTERMEDIATE SHAFT WAS REPLACED DUE TO A NOISE BEING HEARD IN THE STEERING WHILE DRIVING. THE STARTER MOTOR WAS REPLACED. UPDATED *JB

Mileage: 14,000

AFTER OWNING THE CAR FOR EST 2 YRS, I NOTICED THE INFO CNTR BEGAN TO NOT WORK PROPERLY. THE ILLUMINATION IN THE INFO CNTR & RADIO AREA WILL INTERMITTENTLY NOT LIGHT UP. THERE ARE OCCASIONS WHERE THIS W/B LIT & THEN GO OUT AS I DRIVE, OR VICE VERSA. W/ THE CAR BEING UNDER WARRANTY, I BROUGHT IT TO THE DEALERSHIP LAST SUMMER, THEY WERE UNABLE TO RECREATE THE PROB. I FILED A COMPLAINT WITH GM (CASE #71-567506079) ON 10/23/07. THEY INDICATED THEY WERE UNAWARE OF ANY POTENTIAL PROBS WITH THE INFO CNTR. 7/07, I BEGAN KEEPING TRACK WHEN THE PROB OCCURRED. W/ MY WARRANTY ABT TO EXPIRE, I BROUGHT THE CAR BACK TO THE DEALERSHIP 1/4/08, ALONG WITH DOCUMENTATION OF WHEN THE PROB OCCURRED. AGAIN, THEY COULD NOT RECREATE PROB & GAVE ME A STATEMENT FROM GM THAT PROVIDED A POSSIBLE DIAGNOSIS. "CONDITION" CUSTOMER COMMENT OF I/P DIFFICULT TO SEE AT DUSK OR DAWN. RECOMMENDATION: CAUSE: "THE AMBIENT LIGHT SENSOR MAY SENSE THAT IT IS SUFFICIENTLY DARK UNDER THESE CONDITIONS THAT THE BCM WILL ACTIVATE THE AUTOMATIC HEADLAMPS. WHEN THIS HAPPENS, NORMAL I/P DIMMING OCCURS, CAUSING THE CUSTOMER CONCERN." CORRECTION: "THIS IS NORMAL OPERATION OF THE VEHICLE AND THERE IS NO CORRECTION FOR THIS CONCERN. ENGINEERING IS EVALUATING THIS FEATURE BUT IT IS UNCLEAR AT THIS TIME IF ANY CHANGE WILL BE POSSIBLE." TO THIS I ASK: 1) WHY DID THIS "CONCERN" ONLY RECENTLY DEVELOP? I DID NOT HAVE THIS "CONCERN" IN THE 1ST YR I OWNED THE CAR. 2) PER MY DOC THE "CONCERN" (22 INSTANCES FROM 7/27/07 TO 12/24/07) OCCURRED UNDER THESE CONDITIONS: 41% CLOUDY/OVERCAST, 14% DUSK/DAWN AND 45% SUNNY, THEREBY REPUTING THE "NORMAL OPERATION AT DUSK/DAWN". 3) WHY IS IT THE ILLUMINATION MAY NOT BE ON WHEN I START THE CAR, BUT 4 MILES DOWN THE ROAD IT COMES ON, OR VICE VERSA? 4) HOW IS IT WHEN I SPOKE TO THE REP BACK IN OCT THEY WERE UNAWARE OF ANY "CONCERNS", YET, IN DEC THEIR "ENGINEERS ARE EVALUATING THE FEATURE"? TO THIS DATE, THE "CONCERN" HAS YET TO BE RESOLVED AND 3 MORE OCCURRENCES HAVE COME ABOUT. *TR

AFTER OWNING THE CAR FOR EST 2 YRS, I NOTICED THE INFO CNTR BEGAN TO NOT WORK PROPERLY. THE ILLUMINATION IN THE INFO CNTR & RADIO AREA WILL INTERMITTENTLY NOT LIGHT UP. THERE ARE OCCASIONS WHERE THIS W/B LIT & THEN GO OUT AS I DRIVE, OR VICE VERSA. W/ THE CAR BEING UNDER WARRANTY, I BROUGHT IT TO THE DEALERSHIP LAST SUMMER, THEY WERE UNABLE TO RECREATE THE PROB. I FILED A COMPLAINT WITH GM (CASE #71-567506079) ON 10/23/07. THEY INDICATED THEY WERE UNAWARE OF ANY POTENTIAL PROBS WITH THE INFO CNTR. 7/07, I BEGAN KEEPING TRACK WHEN THE PROB OCCURRED. W/ MY WARRANTY ABT TO EXPIRE, I BROUGHT THE CAR BACK TO THE DEALERSHIP 1/4/08, ALONG WITH DOCUMENTATION OF WHEN THE PROB OCCURRED. AGAIN, THEY COULD NOT RECREATE PROB & GAVE ME A STATEMENT FROM GM THAT PROVIDED A POSSIBLE DIAGNOSIS. "CONDITION" CUSTOMER COMMENT OF I/P DIFFICULT TO SEE AT DUSK OR DAWN. RECOMMENDATION: CAUSE: "THE AMBIENT LIGHT SENSOR MAY SENSE THAT IT IS SUFFICIENTLY DARK UNDER THESE CONDITIONS THAT THE BCM WILL ACTIVATE THE AUTOMATIC HEADLAMPS. WHEN THIS HAPPENS, NORMAL I/P DIMMING OCCURS, CAUSING THE CUSTOMER CONCERN." CORRECTION: "THIS IS NORMAL OPERATION OF THE VEHICLE AND THERE IS NO CORRECTION FOR THIS CONCERN. ENGINEERING IS EVALUATING THIS FEATURE BUT IT IS UNCLEAR AT THIS TIME IF ANY CHANGE WILL BE POSSIBLE." TO THIS I ASK: 1) WHY DID THIS "CONCERN" ONLY RECENTLY DEVELOP? I DID NOT HAVE THIS "CONCERN" IN THE 1ST YR I OWNED THE CAR. 2) PER MY DOC THE "CONCERN" (22 INSTANCES FROM 7/27/07 TO 12/24/07) OCCURRED UNDER THESE CONDITIONS: 41% CLOUDY/OVERCAST, 14% DUSK/DAWN AND 45% SUNNY, THEREBY REPUTING THE "NORMAL OPERATION AT DUSK/DAWN". 3) WHY IS IT THE ILLUMINATION MAY NOT BE ON WHEN I START THE CAR, BUT 4 MILES DOWN THE ROAD IT COMES ON, OR VICE VERSA? 4) HOW IS IT WHEN I SPOKE TO THE REP BACK IN OCT THEY WERE UNAWARE OF ANY "CONCERNS", YET, IN DEC THEIR "ENGINEERS ARE EVALUATING THE FEATURE"? TO THIS DATE, THE "CONCERN" HAS YET TO BE RESOLVED AND 3 MORE OCCURRENCES HAVE COME ABOUT. *TR

2005 BUICK LACROSSE WITH DEFECTIVE BRAKES UNDER RECALL. CUSTOMER STATED THAT HER VEHICLE HAD DEFECTIVE BRAKES AND THE PEDAL WAS PRESSED THE BRAKES WOULD NOT BE APPLIED. SHE WAS TOLD TWO WEEKS BEFORE REPAIRS COULD BE MADE. *KB THE CONSUMER ALSO STATED THE LIGHTS ON THE DRIVER'S INFORMATION CENTER WERE DIM MOST OF THE TIME AND SOMETIMES DISAPPEARED ALTOGETHER. THE DEALER INFORMED THE CONSUMER IT WAS A NORMAL OCCURRENCE FOR INTERIOR ILLUMINATION TO DIM/BRIGHTEN DUE TO VOLTAGE DEMAND AND/OR AMBIENT LIGHT CONDITIONS. THE CONSUMER BELIEVED THERE WAS A SHORT CIRCUIT IN THE ELECTRICAL SYSTEM, A PROBLEM WITH A COMPUTER CHIP OR THE BATTERY VOLTAGE. THE POWER STEERING PRESSURE HOSE LEAKED DUE TO POOR MANUFACTURING. *JB

Mileage: 19,446

UPON ENTERING THE HIGHWAY AND APPROACHING THE 55 MPH SPEED LIMIT THE CAR SEEMED TO STALL. THE ENGINE ACTED LIKE IT LOST ALL POWER. LETTING UP ON THE GAS PEDAL CAUSED THE ENGINE TO REGAIN POWER UNTIL THE GAS PEDAL WAS PRESSED AGAIN. I DID THIS NUMEROUS TIMES UNTIL THE CAR FINALLY DIED AND I HAD TO PULL OFF THE ROAD. AFTER THE LONG LINE OF CARS PASSED BY I GOT THE CAR STARTED AND KEPT IT IN FIRST GEAR UNTIL I WAS MORE SURE IT COULD KEEP RUNNING. IT BEHAVED NORMALLY AFTER THAT. WHEN I GOT HOME MY WIFE CONFIDED IT HAPPENED TO HER ONCE TOO.

Mileage: 35,800

DT*: THE CONTACT STATED WHILE DRIVING 10 MPH TOWARD AN INTERSECTION ON NORMAL ROAD CONDITIONS, THE VEHICLE STARTED SHAKING WHEN BRAKES WERE APPLIED. NO WARNING LIGHT WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHO DETERMINED THE ROTORS MUST BE MACHINED. AFTER A VISUAL INSPECTION THE CONTACT NOTICED THAT ALL FOUR TIRES WERE OF A DIFFERENT BRAND; THE DEALERSHIP INFORMED THERE WAS NO CONCERN ABOUT THE DIFFERENT TIRE BRANDS. ALSO, THE VEHICLE HAD AN OIL LEAK. THE DEALERSHIP DETERMINED THE LEAK WAS FROM THE OIL FILTER AND CORRECTED IT. AFTER A FEW MILES DRIVEN, THE VEHICLE PRESENTED PROBLEMS WITH THE FUEL PUMP AND THE DEALERSHIP HAD TO REPLACE IT. ALSO, AN EXTERIOR LIGHTING PROBLEM WAS NOTICED WHICH WAS DETECTED DUE TO WIRING CORROSION LOCATED IN THE TRUNK. AFTER THE REPAIRS, THE ENGINE WARNING LIGHT ILLUMINATED; THE DEALERSHIP CORRECTED THE DEFECT BUT AFTER FEW MILES, THE WARNING LIGHT ILLUMINATED AGAIN. THE MANUFACTURER WAS CONTACTED WHO PROVIDED THE NHTSA PHONE NUMBER WHEN ASKED FOR A RESOLUTION.

Mileage: 35,435

DT*: THE CONTACT STATED THE VEHICLE STALLED WHILE STOPPED AT AN INTERSECTION. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER WHO CHANGED THE FUEL PUMP. AFTER THE REPAIR, THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE HAS BEEN TO THE SERVICE DEALER THREE TIMES TO CORRECT THIS ISSUE. ON THE LAST VISIT TO THE SERVICE DEALER, THEY DETERMINED THE VEHICLE NEEDED A NEW SENSOR. THE CONSUMER WAS TOLD THE VEHICLE HAD AN OIL LEAK, THE FRONT ROTORS WERE MACHINED. THE GAS CAP ASSEMBLY WAS REPLACED, THE BLOWER MOTOR RESISTOR WAS REPLACED, BECAUSE WHEN THE WINDSHIELD WIPERS WERE TURNED ON, THE HEAT WOULD CUT OFF. UPDATED 12/12/06 *JB

Mileage: 35,650

DT*: THE CONTACT STATED THE HORN ON THE RIGHT SIDE OF THE STEERING WHEEL WILL NOT SOUND . THE VEHICLE HAS BEEN INSPECTED BY THE DEALERSHIP ON FOUR SEPARATE OCCASIONS. THE DEALER REPLACED THE AIR BAG TWICE AND WAS UNABLE TO CORRECT THE PROBLEM. THE MANUFACTURER WAS ALERTED AND OFFERED TO EXTEND THE WARRANTY CONCERNING THE AIR BAG AND THE HORN. THE CONTACT EXPRESSED THIS IS A SAFETY ISSUE AND THE OFFER IS UNSATISFACTORY.

Mileage: 94

WHILE DRIVING APPROXIMATELY 35 MPH THE ENTIRE DASHBOARD, SPEEDOMETER/FUEL GAUGE, AND ODOMETER FAILED TO ILLUMINATE. CONSUMER WAS UNABLE TO SEE HOW FAST HE WAS DRIVING. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. HOWEVER, MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK