2012 BUICK LACROSSE Engine Problems

45 complaints about Engine

45
Complaints
0
Crashes
1
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Engine Complaints (45)

Dec 19, 2025

All the specific details are unknown, but I had a mechanic work on my car and the problem that he had to fix. He stated that it should’ve been detected, but it was something wrong with my car, letting me know that I had the problem and also I have to keep replacing my camshaft timing Solenoid my car keeps giving me error codes P0011 and P0128

Nov 16, 2023

The contact owns a 2012 Buick LaCrosse. The contact stated while driving approximately 20 MPH, the vehicle stalled. The contact stated no warning light was illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the engine had seized and needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 170,000.

Mileage: 170,000

Nov 25, 2022

The charging system in my vehicle is no longer working. There's been a recall done for the charging system. It was fixed back in 2013 before long before I bought the vehicle. It's only been nine years since it's been fixed and now it's not working again. I'd like this matter to be looked into as I believe it's faulty at no fault of my own.

May 31, 2022

The contact owns a 2012 Buick Lacrosse. The contact stated that while driving approximately 70 MPH, the vehicle stalled on several occasions. The stability trac and check engine warning lights were illuminated. The contact was able to restart the vehicle after several attempts. The vehicle was towed to the local dealer however, the mechanic was unable to duplicate the failure. The mechanic was unable to retrieve a fault code. The vehicle was taken to an independent mechanic who provided several unknown codes. The manufacturer was contacted but no further assistance was provided. The failure mileage was approximately 56,000. The contact has stated that due to the seriousness of the problems, that they no longer own the vehicle.

Mileage: 56,000

Nov 15, 2021

Car shut off while in stopping position. Happen 3 times before supposed problem was fixed and then two more time after oil change and transmission control module fixed. Dealership does not know what the issue. Thankful each time I was not driving on interstate.

Sep 10, 2021

The contact owns a 2012 Buick Lacrosse. The contact stated that while driving at an undisclosed speed, the oxygen sensor warning light was illuminated. The vehicle was taken to an independent mechanic and the mechanic reset the oxygen sensor warning light. However, after driving for 400 miles, the oxygen sensor warning light illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.

Mileage: 40,000

Aug 24, 2021

The contact owns a 2012 Buick LaCrosse. The contact stated that the check engine warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 44,000.

Mileage: 44,000

Apr 16, 2021

TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITH THE STABILITY TRACK AND ANTI-THEFT WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS RESTARTED AFTER 15 SECONDS AS PER THE OWNERS MANUAL INSTRUCTIONS AND WOULD REPROGRAM ITSELF. THE VEHICLE WAS TAKEN TO HERITAGE AUTO GROUP (965 VETERANS MEMORIAL HWY NE, ROME, GA 30161) THREE TIMES FOR REPAIRS AND THE KEYS WERE REPROGRAMMED, THE LOOSENED THROTTLE BODY WAS TIGHTENED, AND THE WATER PUMP WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE DEALER INFORMED THE CONTACT TO TAKE THE VEHICLE TO ANOTHER BUICK DEALER FOR SERVICE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 93,399.

Mileage: 93,399

Mar 11, 2021

WHILE GOING AROUND CURVES THE ENGINE LOST POWER SEVERAL TIME. CHECK ENGINE LIGHT CAME ON, POWER STEERING FAILED, POWER BRAKES FAILED AND ENGINE RESTARTED ON ITS OWN AFTER A FEW SECONDS.

Mileage: 122,000

Jan 29, 2021

I FILED A COMPLIANT JAN. 25, 2021 (#11389775) IN REFERENCE TO MY CAR STALLING. WHICH HAS BEEN CONTINUOUSLY HAPPENING THE MAJORITY OF THE TIME I HAVE OWNED THE VEHICLE. I WAS CONTACTED BY MY MECHANIC THAT MY PROBLEM FITS THE ISSUES ON RECALL #13V173000 WHICH MY VIN # DOES NOT PULL AS A RECALL. I CALLED GM LAST YEAR IN REFERENCE TO THE SAME ISSUE WHICH THEY STATED BECAUSE MY VIN WAS NOT INCLUDED IN THE RECALL THAT THERE WAS NOTHING THEY CAN DO. I HAVE NOTICED THAT THERE ARE QUITE A FEW BUICK LACROSSE OWNERS THAT HAVE THE CARS THAT ARE EQUIPPED WITH THIS E-ASSIST ARE HAVING THE SAME PROBLEMS AND ARE BEING TOLD THAT THEIR VIN # ARE NOT INCLUDED. IT SEEMS THAT GM HAS OVERLOOKED A LOT OF CARS THAT SHOULD HAVE BEEN INCLUDED IN THIS RECALL. I HAVE HAD MY CAR FOR A LITTLE OVER 5 YEARS AND MY CAR HAS NOT OPERATED CORRECTLY DUE TO THIS ISSUE. I HAVE ATTACHED THE TEXT MESSAGE I HAVE RECEIVED FROM MY LICENSED MECHANIC.

Mileage: 107,000

Jan 25, 2021

WHILE DRIVING MY CAR ON THE HIGHWAY THE CAR WOULD COMPLETELY POWER DOWN. AFTER SITTING IN THE EMERGENCY LANE FOR AN HOUR THE CAR WOULD START AND OPERATE AS IF NOTHING WAS WRONG. I HAVE HAD THE CAR FOR ALMOST 5 YEARS AND THIS HAS BEEN HAPPENING THE MAJORITY OF THE TIME. I HAVE SPENT OVER $6000 IN REPAIRS WITH NO SUCCESS.

Mileage: 10,700

Sep 11, 2020

WHILE DRIVING ON A CITY STREET AT 20 MPH THE ENGINE STARTED KNOCKING AND THE SERVICE CHARGING SYSTEM LIGHT CAME ON. A FEW MINUTES LATER AS I WAS BACKING INTO A PARKING SPOT IN A PARKING LOT AT WORK THE CAR SHUT OFF AND WOULD NOT RESTART. I HAD THE CAR TOWED HOME AND A MECHANIC LOOKED AT IT AND SEEN THAT THE ENGINE WAS HYDRO-LOCKED WHICH HE WAS ABLE TO UNLOCK. AFTER CHECKING THE SPARK PLUGS, COILS, VALVE COVER, TIMING, OIL, COOLANT, ALTERNATOR, STARTER, BATTERY, FUSE BLOCK AND WIRING HARNESS, THE PLUGS NEEDED REPLACED, THERE WAS METAL SHAVINGS IN THE OIL AND SOME TYPE OF FLUID IN SOME OF THE SENSOR PLUGS ON THE MOTOR. AFTER REPLACING THE PLUGS AND OIL AND OIL FILTER AND CLEANING OTHER COMPONENTS I WAS DRIVING THE CAR TO THE STORE AND THE MALFUNCTION LIGHT CAME ON ALONG WITH SERVICE CHARGING SYSTEM AND SERVICE STABILITY TRAK I STOPPED AT AUTOZONE TO HAVE THEM SCAN THE ENGINE AND THE CODE CAME BACK WITH MALFUNCTION WITH SPARK PLUG #3 SO I BOUGHT A NEW PLUG AND ON THE WAY HOME ABOUT 10 MINS AFTER LEAVING AUTOZONE THE CAR COMPLETELY SHUT DOWN IN THE MIDDLE OF THE ROAD. MY MECHANIC CAME AND WE WERE ABLE TO GET IT TO RESTART AND GET IT BACK HOME WHICH WAS ONLY A FEW BLOCKS. AFTER DOING ANOTHER TUNEUP AND GETTING IT TO DRIVE AGAIN 2 BLOCKS FROM MY PLACE A ROD WENT RIGHT THROUGH THE FRONT BOTTOM OF THE ENGINE BLOCK WHICH THEN REQUIRED FOR A NEW ENGINE. I CALLED GM, BUICK, THE CAR LOT I GOT THE CAR FROM AND EVERYONE SAID THERE WAS NO LONGER A WARRANTY ON THE VEHICLE SO THE ONLY CHOICE I WOULD HAVE WAS TO PAY $10,000 FOR A NEW ENGINE NOT INCLUDING LABOR PRICE. MY CAR INSURANCE DIDN'T COVER MECHANICAL FAILURES EITHER SO I WAS STUCK WITH A $30,000 CAR THAT WASN'T DRIVABLE. CAUSE IS UNKNOWN. I BOUGHT THIS CAR IN JAN. 2015 WITH 31,000 MILES ON IT AND THIS HAPPENED IN NOV 2015 WITH 40 SOME THOUSAND MILES ON IT. ROUTINE MAINTENANCE WAS KEPT UP TO DATE ALSO.

Mileage: 43,000

Sep 27, 2019

MY 2012 BUICK LACROSSES NEWEST PROBLEM IS ONE THAT ACTUALLY SCARES ME. I CAN BE DRIVING ALONG AT 65 MILES AN HOUR AND IT WILL KINDA JERK A COUPLE OF TIMES, THEN USUALLY IT WILL FLASH 'SERVICE THE STABILITY TRACK' THEN I LOSE POWER STEERING AND IT DIES. I'M LUCKY IF I CAN MAKE IT TO THE SIDE OF THE ROAD.I LIVE IN A RURAL AREA AND THE HIGHWAYS AROUND HERE ARE TWO LANE WITH MINIMUM SHOULDERS. SO WHEN THE CAR DOES THIS IT IS DANGEROUS. IT HAS HAPPENED 5 TIMES NOW. IT WILL RESTART AFTER ABOUT 15-30 MINUTES AND DRIVE JUST FINE. I'VE TAKEN IT TO A MECHANIC AND NOTHING SHOWS UP ON THE COMPUTER, EVERYTHING LOOKS GOOD. BUT ITS NOT, THIS IS BY FAR THE WORST OF THE PROBLEMS I'VE EXPERIENCED WITH THIS CAR AND THERE HAVE BEEN QUITE A FEW.

Mileage: 106,000

Sep 19, 2019

TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 65 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED, STATING THAT THE ENGINE POWER WAS REDUCED. THE VEHICLE BEGAN TO SLOW DOWN AND FAILED TO ACCELERATE. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, THE ENGINE BEGAN TO RUN PROPERLY. THE VEHICLE WAS NOT TAKEN TO A CERTIFIED MECHANIC OR DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 152,000.

Mileage: 152,000

Jul 16, 2019

AC SYSTEM WENT OUT, COMPRESSOR AND CLUTCH STOPPED WORKING.

Mileage: 69,530

Jul 3, 2019

IN 3500 MILES MY CAR CONSUMED 4 QTS OF OIL. IN RETURNED THAT CAUSED STALLING VEHICLE SHUT OFF WHILE IN TRAFFIC ON A HIGHWAY AND ENGINE DAMAGE. GM KNOWS THAT IT'S A PROBLEM BUT WILL ONLY FIX THE PROBLEM IF YOU ARE UNDER WARRANTY.

Mileage: 129,000

May 20, 2019

JUST OVER 70,000 MILES ON THE CAR. ENGINE LIGHT CAME ON AND CAR WAS RUNNING ROUGH AND STALLING AT IDLE. ENGINE LIGHT CODE INDICATED A CAM SHAFT MISALIGNMENT. DEALER TORE ENGINE APART TO FIND THE PROBLEM AND REPORTED THAT A FEW OF THE VALVES WERE EITHER BENT OR HAD BROKEN OFF. REPAIR WOULD BE A COMPLETE ENGINE REBUILD/REPLACEMENT.

Mileage: 70,000

Apr 9, 2019

DRIVING MY CAR WAS JUST GREAT ON MY 81ST DAY OF OWNERSHIP IT ALL CHANGED I WAS LEAVING A RED LIGHT IN VICKSBURG OFF THE INTERSTATE ONTO WARRENTON RD I EXPERIENCED LOSS OF ALL POWER TO EVERYTHING IN THE VEHICLE AND IF ANYONE IS FAMILIAR WITH THAT ROAD THE ARE HARDLY ANY ROOM TO PULL OVER SO BAD THAT IF I HAD A PASSENGER HEY WOULD HAVE TO CLIMB OVER TO THE DRIVER SIDE TO GET OUT OR ELSE SLIDE RIGHT INTO THE MISSISSIPPI RIVER, TALK ABOUT BAD TIMING WITH THE EXCEPTION FOR THE RADIO THE VEHICLE WOULD ONLY CLICK ONCE NO ABNORMAL SMELLS SMOKE OR ANYTHING THAT WOULD CAUSE ME TO THINK OF ANY ENGINE DAMAGE. AFTER HOURS OF WAITING THE TOW TRUCK CAME CHECKED THE CAR TRIED TO BOOST IT AND COULDN'T GET A CHARGE AFTER GETTING IT HOME I TOOK THE BATTERY TO THE ADVANCE AUTO PARTS TO CHARGE IT AND THEY SAID IT WAS A DEAD CELL SO J BROUGHT ANOTHER BATTERY GOT IT HOME JUST FOR IT TO CLICK STILL NO CRANK, IT'S PUSH TO START SO IT WAS JUST ONE SINGLE CLICK AND THE ENGINE LIGHT IS THE ONLY LIGHT ON THE DASH THAT WOULD ILLUMINATE. SO I CALLED ONSTAR THEY TOLD ME IT NEEDED TO BE TAKEN TO A DEALER IMMEDIATELY DUE TO A CHARGING ISSUE AFTER TAKING IT BACK TO THE DEALERSHIP THEY SAID IT'S THE MOTOR LOCKED UP WHICH IS OBSERD DUE TO THE FACT THERE WAS NO INDICATION OF IT DOING ANYTHING ABNORMAL BEFORE IT SHUT DOWN AND WITH IT BEING NEW I WAS TOLD IT WOULD SHUT DOWN BEFORE IT RAN HOT AND MESS UP THE ENGINE AND ALSO MAKES ME WONDER WHY IT WOULD EVEN BE CONSIDERED BECAUSE OF THE FACT OF THE ENGINE PROTECTION MECHANISM. NOW THE VEHICLE IS AT THE DEALERSHIP JUST SITTING THERE AND I HAVE NO WAY TO WORK AND STILL HAVE TO PAY CAR NOTE AND INSURANCE ON A VEHICLE I DON'T EVEN HAVE ACCESS TO ANYMORE. THE DEALERSHIP IS DIXON AUTO AND BODY SALES AND I'M STUCK WAITING WITH NOTHING TO LOOK FORWARD TO AS FAR AS A RIDE.

Mileage: 107,666

Mar 13, 2019

HI THERE COMING HOME THE OTHER DAY ON HIGHWAY LOST EVERYTHING , LUCKILY I WAS IN THE RIGHT LANE NO STEERING VERY HARD TO STOP ! HAD TO GET IT TOWED ! SERPENTINE BELT OFF ! REPLACE BELT THREE TIMES BELT KEEPS COMING OFF ! NEED HELP !

Mileage: 18

Mar 6, 2019

TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. UPON STOPPING THE VEHICLE, IT STALLED AND HESITATED TO RESTART. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED DON BROWN CHEVROLET (2244 S KINGS HIGHWAY BLVD, SAINT LOUIS, MO 63110, (314) 450-7161) WHERE A DIAGNOSTIC APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.

Feb 13, 2019

WHILE DRIVING IN TRAFFIC ON CITY STREET DURING RUSH HOUR TRAFFIC MY VEHICLE COMPLETED SHUT DOWN NO WARNING, ENGINE LIGHT POPPED ON, THE WHEEL BECAME STIFF THE BRAKES BECAME STIFF. I PUT IT IN PARK, TURNED THE IGNITION OFFEND STARTED IT UP AGAIN, IT STARTED RIGHT UP AND I CONTINUED DRIVING FOR ANOTHER 4 MILES ENGINE LIGHT REMAINED ON. PULLED INTO PARKING SHUT IF OFF AND STARTED IT BACK UP BUT ENGINE LIGHT REMAINED ON, DROVE 4 MILES HOME, AS TURNING ONTO STREET SHUT OFF AGAIN WHEEL LOCKED, BRAKES STIFF, REPEAT FIRST STEPS, DROVE 50 FT, SHUT OFF, DROVE ANOTHER 50 FT SHUT OFF, BUT THEN DIDN'T START BACK UP RIGHT AWAY. WAIT A MINUTE STARTED UP BUT WAS HESITATING. NEVER HAD THIS HAPPEN, 130K MILES ON IT.

Mileage: 130,031

Jan 13, 2019

EXCESS OIL CONSUMPTION BETWEEN OIL CHANGE, USED 3 QUARTS. STARTED APPROXIMATELY 57000 MILES. NO OIL LEAKS OR SMOKING DETECTED PER DEALERSHIP. PLATINUM WARRANTY WAS BOUGHT WITH NEW VEHICLE, 6 YRS. OR 85000 MILES, WITH FWS, INC. THE DEALERSHIP STATED CONSUMPTION DUE TO STUCK PISTON RINGS. WARRANTY CO. REFUSES TO COVER. WHAT CAN GM DO TO HELP.

Mileage: 57,000

May 15, 2018

THE ISSUE I'M REPORTING HAS ALREADY HAPPENED APPROXIMATELY 8 TIMES. FIRST TIME I'M DRIVING ON THE HIGHWAY AT 65 MPH, AND ENGINE ON CAR COMPLETELY SHUTS DOWN, DRIVING WHEEL LOCKS OR POWER STEERING GETS LOST AND BRAKE PEDAL STOPS WORKING GETS VERY STIFF AND ALL THIS HAPPENED ON A STATE HIGHWAY. ALL THAT CAN BE DONE IS LET THE CAR COME TO A COMPLETE STOP IN ITS OWN ALL WHILE USING ALL MY FORCE TO TRY MY BEST TO STEER CAR AWAY FROM TRAFFIC, BECAUSE IT LOCKS AND THAT TIME I COULD BARELY MAKE IT TURN SLIGHTLY DUE TO THE STIFFNESS. AFTER THAT, THE CAR'S ENGINE WONT START BUT LIGHTS AND RADIO WORK. AFTER CONSTANTLY TURNING IT IN AND OFF ENGINE FINALLY STARTS UP AFTER APPROXIMATELY AN HOUR, BUT WHEN PLACED ON DRIVE ONLY MOVES VERY SLOW EVEN WHEN STEPPING ON GAS IT WILL MOVE AT ABOUT 1 MPH. I TURN IT OFF AND ON SEVERAL TIME AND THEN WHEN I FINALLY STEP ON THE GAS IT JERKS ME FORWARD FINALLY WHEN ON DRIVE....

Mileage: 70,000

Apr 13, 2018 Fire

TL* THE CONTACT OWNS A 2012 BUCK LACROSSE. WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. ADDITIONALLY, THERE WAS AN ABNORMAL BURNING PLASTIC ODOR INSIDE THE VEHICLE FROM AN UNKNOWN SOURCE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT CALLED TWO LOCAL DEALERS: JIM CAUSLEY BUICK GMC (38111 S GRATIOT AVE, CHARTER TOWNSHIP OF CLINTON, MI 48036, (586) 307-5895) AND VYLETEL BUCK GMC (40755 VAN DYKE, STERLING HEIGHTS, MI 48313, (586) 698-7530). THE CONTACT WAS INFORMED THAT THERE WERE NO HYBRID MECHANICS EMPLOYED AT EITHER DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER REFERRED THE CONTACT TO OTHER DEALERS IN THE AREA. THE FAILURE MILEAGE WAS 104,800.

Mileage: 104,800

Dec 17, 2017

CAR STALLED OUT TWICE, LOST POWER STEERING. I WAS BACKING OUT OF A PARKING LOT SPACE; RESTARTED AND THEN STALLED WHILE PULLING ONTO STREET. FEAR IS IT STALLING IN TRAFFIC AND GETTING REAR-ENDED. I TOOK TO GARNER BUICK WHERE HAD PURCHASED NEW. WHEN CAR WAS RELATIVELY NEW AND STILL ON WARRANTY HAD HAD SIMILAR ISSUE, BUT DEALER NEVER FOUND PROBLEM. NOW OCCURS AGAIN. THEY FOUND TWO SENSORS THAT FAILED BUT OK NOW SO TOLD ME TO DRIVE OVER WEEKEND AND SEE WHAT HAPPENS. I SEE THIS AS A BIG SAFETY PROBLEM AND AN ACCIDENT WAITING TO HAPPEN. BUICK SHOULD BE RESPONSIBLE IF THIS HAPPENS, BUT IN THE MEANTIME I AM THE ONE INJURED.

Mileage: 29,975

Nov 25, 2017

MY CAR WAS MOVING AND CUT OFF ON ME AND THEN AUTOMATICALLY RESTARTED WHILE DRIVING. THE POWER STEERING LOCKED UP. THIS IS BEEN A GOING ON FOR A FEW DAYS NOW. SOMETIMES I RESTART IT MYSELF SOMETIMES IT AUTOMATICALLY RESTARTS. ENGINE LIGHT IS ON FOR A DAY AND THEN GOES OFF AND COMES BACK ON AGAIN.

Mileage: 52,894

Nov 13, 2017

TL* THE CONTACT OWNED A 2012 BUICK LACROSSE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. YATES BUICK GMC (13845 W TEST DR, GOODYEAR, AZ) INFORMED THE CONTACT THAT THERE WERE NO OPEN RECALLS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Mileage: 50,000

May 31, 2017

SEAL IN FRONT TIMING COVER FAILED AND WAS LEAKING OIL.

Mileage: 38,414

Feb 21, 2017

TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. WHILE THE VEHICLE WAS STATIONARY, THE MALFUNCTION INDICATOR ILLUMINATED WITHOUT WARNING. IN ADDITION, THE VEHICLE STALLED WITHOUT WARNING ON MORE THAN ONE OCCASION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,293.

Mileage: 85,293

Feb 4, 2017

THE CAR STARTED STALLING AND IT SMELL LIKE SOMETHING WAS BURNING. THE CAR WOULD SHUT OFF AND RESTART ON ITS OWN. I REPLACED THE ENGINE OUT OF MY POCKETS AND NOW I AM HAVING THE EXACT SAME PROBLEMS. FIRST BEFORE REPLACING THE ENGINE THE SERPENTINE BELT BROKE AND I HAD THE REPAIRED, ABOUT SIX MONTH LATER A BOLT BROKE INSIDE THE ENGINE AND THAT IS WHEN I REPLACED THE ENGINE. I JUST GOT THE CAR BACK THREE WEEKS AGO AND NOW IT IS DOING THE SAME THING.

Mileage: 71,000

Jul 7, 2016

SINCE I'VE OWNED THE CAR IT'S BEEN VERY HARD TO DRIVE ON THE HWY ONCE I HIT A CERTAIN SPEED IT LOSES CONTROL VERY EASY ALSO THE ENGINE CONTROL MODULE KEEPS FAILING LOSS OF BATTERY ALL THE TIME I SMELL A BURNING PLASTIC SMELL COMING FROM THE BACK OF THE CAR EVERY SO OFTEN AND THE FRONT SEAT LOCKS UP ALL THE TIME ALSO SEEMS TO HAVE A FAILURE TO IT AS WELL AND THE 2012 BUICK LACROSSE I OWN SAYS THERE NO RECALL WHEN I RUN THE VIN BUT HAS THE SAME SYMPTOMS AS THE 2012 BUICK LACROSSE THAT IS ON RECALL

Mileage: 70,000

Apr 18, 2016

AS DRIVING AT 50 MILES/HR ON SUBURBAN MAIN STREET, ENGINE LOST COMPLETE POWER. ALL WARNING LIGHTS CAME ON AT SAME TIME ALONG WITH CHECK ENGINE ICON. MY BUICK LACROSSE HAD NO ACCELERATION, NO POWER STEERING, AND NO POWER BRAKES. THE CAR HAD NO PREVIOUS WARNING. NO PREVIOUS REDUCED PERFORMANCE WITH ENGINE. NO PROBLEMS WITH GAS ECONOMY. ABSOLUTELY NO WARNING THIS WOULD HAPPEN. CAR STILL HAD ELECTRICITY SINCE SPEEDOMETER STILL READING AND RADIO ON. AFTER TURNING OFF CAR AND RESTARTING NO FURTHER PROBLEMS. GM STATES NO ERROR MESSAGE IN COMPUTER. HOWEVER, THIS IS OUR SECOND GM CAR TO EXPERIENCE A REDUCED ENGINE SCENARIO. THIS TIME HOWEVER, IT WAS NOT REDUCED JUST COMPLETELY OFF. THIS IS A MAJOR SAFETY CONCERN! WHAT IF IT OCCURS ON THE EXPRESSWAY WITH FAST TRAFFIC. LUCKILY IT WAS A LOCAL, BUT BUSY STREET, AND A SUNDAY. I CANNOT BELIEVE A GOVERNMENT AGENCY HAS NOT HELD GM ACCOUNTABLE FOR THIS PROBLEM. A CAR WITH SUDDEN POWER LOSS IS A MAJOR PUBLIC SAFETY CONCERN. LUCKILY AGAIN I'M AN EXPERIENCED DRIVER WITH A SIMILAR INCIDENCE IN ANOTHER GM VEHICLE AND KNEW IF I HIT THE BRAKES I WAS A SITTING DUCK. HOW CAN A CAR LOSE POWER AND MULTIPLE POSTS ON INTERNET AND NO RECALL ? OUR BUICK ONLY HAS 30,000 MILES.

Mileage: 30,000

Jan 11, 2016

I NOTICED A FEW WET SPOTS UNDER THE VEHICLE, BUT I COULDN'T ESTABLISH WHERE IT WAS COMING FROM. ON 25/NOV/2015 WHILE I WAS DRIVING, THE VEHICLE'S TEMPERATURE GAUGE SUDDENLY WENT UP, FOLLOWED BY "ENGINE OVERHEAT" MESSAGE AND ALARM. I WAS ON A LONG BRIDGE IN A CONSTRUCTION AREA, AND I WAS FORCED TO STOP ON THE SIDE IN A VERY DANGEROUS LOCATION. I HAD THE VEHICLE TOWED TO A REPAIR SHOP WHERE IT WAS DISCOVERED THAT THERE WAS ABSOLUTELY NO COOLANT REMAINING. THE SHOP MECHANIC ADDED MORE COOLANT WITH A DYE AND LET IT RUN IN ORDER TO FIND OUT WHERE IT WAS LEAKING FROM. THERE WAS NO LEAK AT ALL. I WAS TOLD TO DRIVE HOME AND COME BACK THE NEXT DAY FOR A CHECK. I WENT BACK THE NEXT DAY, AND THERE WAS NO SIGN OF LEAKAGE. AFTER ABOUT 1 WEEK I STARTED NOTICING THE WET SPOTS ON THE THE GROUND AGAIN. THIS TIME I TOOK IT TO THE BUICK DEALER, AND THEY COULDN'T FIND ANY SIGN OF LEAKING COOLANT. I CHECKED ON THE WEB AND REALIZED THAT THIS IS A COMMON PROBLEM WITH BUICKS. MANY OWNERS HAVE EXPRESSED THEIR FRUSTRATION WITH COOLANT LEAKS WHOSE COURSE COULD NOT BE ESTABLISHED. I AM NOW STUCK WITH A VEHICLE THAT COULD LITERALLY GO UP IN FLAMES ANY MOMMENT. I BELIEVE THAT THIS IS A POTENTIAL DESIGN ISSUE THAT SHOULD BE ESTABLISHED.

Mileage: 55,000

Oct 7, 2015

WE HAVE A 2012 BUICK LACROSSE WITH EASSIST. WHEN DRIVING AT AROUND 65 MPH ON THE HIGHWAY WITHOUT THE CRUISE CONTROL ENGAGED THE VEHICLE DOOR LOCKS SUDDENLY UNLOCK AND LOCK, THE CAR DOWNSHIFTS AND THE RPMS GO WAY UP AND A LIGHT COMES ON THAT SAYS "SERVICE POWER STEERING". WE HAVE TAKEN IT TO THE DEALERSHIP AT LEAST 3 TIMES FOR THIS ISSUE AND THEY SAY THAT BECAUSE THERE IS NO CODE DROPPED IN THE COMPUTER WHEN IT DOES IT AND THEY DON'T HAVE IT HAPPEN WHEN THEY TEST DRIVE IT, THEY DON'T KNOW WHAT TO DO. THE CAR HAS 53K MILES ON IT AND THIS HAS PROBABLY HAPPENED ABOUT 2 DOZEN TIMES. THE ENTIRE EVENT LASTS FOR ABOUT 10 SECONDS BUT IT IS VARY SCARY WHEN YOU ARE CRUSING ALONG AT 65+ MPH AND ALL OF THESE THESE EVENTS JUST HAPPEN, ESPECIALLY THE HIGH RPMS, BECAUSE IT'S LIKE ENGINE BRAKING AS THE TRANSMISSION DOWNSHIFTS.

Mileage: 53,000

Jan 2, 2015

TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE DECREASED IN SPEED WITHOUT WARNING. IN ADDITION, THE VEHICLE STALLED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V173000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 27,000. UPDATED 02/18/15*LJ UPDATED 9/12/2017*CN

Mileage: 27,000

Dec 16, 2014

SHORTLY AFTER PURCHASING THIS VEHICLE I FOUND THAT WHILE ROUNDING A CORNER THE POWER DIES AND I LOST CONTROL OF THE VEHICLE SINCE I HAD NOT POWER STEERING OR BRAKES. I WAS ABLE TO STEER THE CAR TO THE BERM AND WAITED UNTIL POWER WAS RESTORED. THIS HAS OCCURRED MANY TIMES. UPON CHECKING WITH THE DEALER I WAS TOLD BUICK IS AWARE OF THE PROBLEM, BUT THERE IS NO RECALL. THEN I BEGAN HAVING ALOT OF PROBLEMS WITH THE STABILITRAK - THE CAR LOSES POWER AND SURGES. AGAIN THE DEALER TOLD ME THEY ARE AWARE OF THE ISSUES WITH THE LACROSSE, BUT THERE WAS NO RECALL AND THE COST OF REPAIRS WAS OVER $2000. *TR

Mileage: 11,000

Oct 3, 2014

VEHICLE WAS EXCESSIVELY ROUGH IN TRANSITION BETWEEN HYBRID AND ENGINE POWER AND WOULD JERK AS IF SOMEONE HAD PLACED THE VEHICLE INTO PARK WHILE MOVING. VEHICLE LOST ELECTRICAL POWER TO AC, RADIO AND OTHER ACCESSORIES. VEHICLE SHUTOFF AND HAD TO BE STOPPED AND PLACED INTO PARK BEFORE IT WOULD RESTART. VEHICLE LOST POWER STEERING AND THE STEERING WOULD STAY LOCKED IN POSITION UNTIL THE VEHICLE ROLLED ABOUT 10-15 FEET OR UNTIL THE VEHICLE TRANSITIONED TO ENGINE POWER. THESE CONDITION REPEATED MULTIPLE TIMES IN A TWO DAY SPAN, THE VEHICLE WAS TAKEN TO THE DEALER FOR SERVICE. THE DEALER REPLACED A SOLENOID AND AN ENGINE MOUNT STATING THEY HAD EXCESSIVE WEAR. THE VEHICLE NOW STAYS RUNNING, BUT I CONTINUE TO HAVE ISSUES WITH THE ROUGH TRANSITION BETWEEN MODES. MY CONCERN IS THAT THIS IS THE ROOT CAUSE OF THE EXCESSIVE WEAR ON THE OTHER PARTS AND THAT THE VEHICLE SHUTDOWN AND STEERING LOSS WILL OCCUR AGAIN. IF IT DOES, THE DAMAGE TO PROPERTY, INJURY, OR LOSS OF LIFE COULD EASILY OCCUR GIVEN THE LACK OF DRIVABILITY AND LOSS OF CONTROL OF THE VEHICLE WHEN THE CONDITION OCCURS. *TR

Mileage: 42,430

Aug 6, 2014

THE CAR WAS 5 MONTHS OLD. WE WERE GOING DOWNHILL IN THE MOUNTAINS OF WV. THE CAR SEEMED TO LOSE POWER OF PROPULSION AND ACCELERATION, SO WE COASTED TO A STOP ON THE SIDE OF THE INTERSTATE HIGHWAY. THE CAR WOULD NOT GO FORWARD OR ACCELERATE AT ALL, ALTHOUGH THE TACHOMETER WOULD MOVE WHEN WE ACCELERATED. THIS WAS A FRIGHTENING EXPERIENCE BECAUSE OF THE TRAFFIC ON THE HIGHWAY. WE COULD HAVE EASILY BEEN HIT BY A TRUCK. THE SERVICE PEOPLE FOUND NO DEFECTS. FOR THE PAST TWO YEARS WE HAVE NOT LOST POWER, BUT THE CAR'S TRANSMISSION LURCHES WHEN WE STOP ACCELERATING AND SLOW TO 32 MPH. THIS GIVES US A RIDE THAT IS NOT SMOOTH, AND AT TIMES IS UNCOMFORTABLE. OTHERS HAVE REPORTED THE SAME ISSUES ONLINE, AND WE ARE CONCERNED ABOUT SAFETY WHILE DRIVING OUR CAR, ESPECIALLY AT HIGH SPEEDS AND ON HIGHWAYS. THE GM DEALERSHIP SERVICE DEPARTMENT DENIES THERE IS A DEFECT THAT CAN BE FIXED. *TR

Mileage: 2,000

Jun 14, 2014

DIESEL FUEL WAS ACCIDENTALLY FUELED INTO THE CAR AT A GAS STATION HAVING A "HYBRID" PUMP--ONE HAVING TWO NOZZLES. WHILE THIS WAS A MISTAKE ON THE DRIVERS PART, A DIESEL FUEL NOZZLE IS DESIGNED NOT TO FIT INTO A CAR WITH A GASOLINE ENGINE. THIS ERROR SHOULD HAVE BEEN IMPOSSIBLE. ON THIS BUICK, THIS IS NOT THE CASE. A DIESEL HOSE CAN BE FITTED INTO THE FILLER PIPE AND LEFT THERE UNATTENDED AND WILL FILL THE TANK. THE SAFETY DANGER IN THIS IS THAT THE CAR WILL STALL WHEN THE UNLEADED FUEL ALREADY IN THE FUEL LINES RUNS OUT AND THE ENGINE RECEIVES CONTAMINATED FUEL. WE WERE LUCKY AND THE CAR REACHED HOME FIRST AND THEN COULD NOT BE RESTARTED. OTHERWISE, THE CAR WOULD HAVE STALLED ON THE ROAD, THE POWER STEERING WOULD HAVE FAILED, AND THE CAR COULD EASILY HAVE BEEN IN AN ACCIDENT. THIS CONDITION COST $1145 TO REPAIR. UPDATED 1/16/15 *JS

Mileage: 14,630

Apr 21, 2014

THIS INCIDENT HAS OCCURRED 4 TIMES IN THE 17,000 MILES NOW ON THE VEHICLE. EACH TIME I WAS DRIVING ON OR OFF A RAMP. SPEED ESTIMATE 30 TO A MAX OF 40 MPH. THE CAR STARTS TO DIE AND I HAVE TO STRUGGLE TO GET OFF TO THE EDGE OF THE ROAD SO VEHICLES DO NOT HIT ME FROM BEHIND. IT JUST LOSES ALL POWER BUT DOESN'T QUITE STALL. ONCE I PULL OVER, TAKE MY FOOT OFF THE GAS, THE ENGINE RECOVERS AND HAS RAN FINE. I DO BELIEVE I CAUGHT A GLIMPSE OF THE "RED LIGHT" THAT CAME ON 4/11 AS I WAS GOING UP A RAMP TO MY DOCTORS OFFICE. THE LIGHT DOESN'T COME ON ALL THE WAY BECAUSE THE CAR AND NEVER TOTALLY DIES.........IT APPEARS TO BE A CAR WITH SWERVE MARKS BEHIND. I TOOK THIS CAR IN THE SAME WEEK ON 4/07 AND THEY SAID THE CAR IS OPERATING "AS DESIGNED" AND COULDN'T LOCATE ANY PROBLEMS. IT SEEMS TO RUN GREAT EXCEPT FOR THE 4 MISHAPS AND IT REALLY SCARES ME THAT SOMEDAY I WOULDN'T BE ABLE TO GET OFF THE ROAD OR A CAR WILL HIT ME FROM BEHIND. THERE HAS TO BE A PROBLEM. I DON'T DRIVE FAST AND I AM DEFINITELY NOT SKIDDING AROUND THE RAMP. AT AGE 61 I MIGHT NOT BE DOING THE SPEED LIMIT EVEN. HELP ME? *TR

Mileage: 2,000

Nov 22, 2013

SINCE I PURCHASED THE CAR IN JUNE, 2012, THERE HAVE BEEN THREE (3) INCIDENTS WHERE THERE WAS A GRADUAL LOSS OF BATTERY CHARGE, THE VEHICLE WOULD NOT START, AND THE ILLUMINATION OF THE MALFUNCTION INDICATOR LIGHT COMES ON. THE MOST RECENT INCIDENT WAS THIS PAST SATURDAY, ON NOVEMBER 16, 2013. MY CAR IS ALSO EQUIPPED WITH E-ASSIST. I DO NOT KNOW IF THERE IS A PROBLEM WITH THE GENERATOR CONTROL MODULE, OR SIMILAR DEVICE. EACH TIME A CERTIFIED BUICK REPAIR SERVICE CLAIM THEY CANNOT FIND ANYTHING WRONG WITH THE VEHICLE. THANKS GOD I HAVE ALWAYS BEEN IN A SAFE PLACE WHEN THIS HAS OCCURRED, AND SO FAR THERE HAS BEEN NO FIRE IN THE TRUNK OF MY CAR, WHICH I UNDERSTAND MIGHT OCCUR. THANKS FOR ALL OF YOUR ASSISTANCE IN REGARDS TO THIS URGENT MATTER. UPDATED 12/16/13

Mileage: 25,000

Aug 22, 2013

I HAVE HAD MULTIPLE ISSUES WITH MY 2012 BUICK LACROSSE, IT STARTED SOONER THAN THIS WITH MY AIR DEFLECTOR FALLING OFF AT 75 MPH AND ALMOST FLIPPING MY CAR. THIS TIME ON JULY 30TH MY VEHICLE WENT COMPLETELY OUT FROM THE MEMORY LOSS, THE TRANSMISSION JUST STOPPED WORKING AND I WAS STALLED IN ONE OF THE BUSIEST INTERSECTIONS IN MY CITY. AS I WAS TRYING TO GET MY VEHICLE TO MOVE AGAIN THE LIGHT TURNED RED AND AN 18 WHEELER ALMOST BROADSIDED ME. I FOUND OUT THAT BACK IN MAY A SAFETY RECALL WAS SENT DOWN ON MY VEHICLE. THE ONES WITH EASIEST THE BATTERY IN THE BACK CAN CATCH FIRE AND CAUSE PROBLEMS. I DID NOT EVEN GET MY NOTICE UNTIL I HAD PICKED MY VEHICLE UP AND GM SAID THEY WEREN'T GOING TO SEND NOTICES UNTIL THEY "HAD A PROBLEM" WELL PARTS ON NATIONAL BACK ORDER DUE TO THE PROBLEM SEEMS LIKE A HUGE PROBLEM. GM KEEPS GIVING ME EXCUSE AFTER EXCUSE AND DOES NOT WANT TO HELP ME IN ALL THE PROBLEMS I HAVE HAD. MY AIR DEFLECTOR FALLING OFF THEY SAID COULD NOT HAPPEN, I SAID IT DID AND IT IS GONE, CAN'T REPRODUCE SOMETHING WITH NOTHING THERE. IN FRONT OF MY NEIGHBORHOOD A CADILLAC ESCALADE DROPPED HIS AIR DEFLECTOR TOO, SAME SIDE DROPPED, SAME SIDE TWISTED OFF, NOTHING IN THE ROAD TO CAUSE THE PROBLEM AND I HAVE THE PROOF YET GM DOESN'T CARE AND STILL SAYS IT DOESN'T HAPPEN. MY MECHANIC SAID IF IT IS NOT INSTALLED PROPERLY THEY WILL JUST FALL OFF, THE AIR DEFLECTORS ON GM PRODUCTS ARE HELD ON BY ONLY 2 BOLTS, THE OTHER SPOTS HAVE NEVER BEEN BOLTED ON, NOW I HAVE A DAMAGED VEHICLE AND GM SAYS IT DOESN'T HAPPEN. I HAVE ALMOST BEEN KILLED THREE TIMES AND MY DAUGHTER ONCE IN THIS VEHICLE, HOW NORMAL IS THAT? PLEASE HELP!! *TR

Mileage: 4,700

Oct 3, 2012

TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. THE CONTACT STATED THAT WHILE TRAVELING 65 MPH, THE ENGINE AND CHECK SERVICE WARNING LIGHT ILLUMINATED. THE VEHICLE THEN LOST POWER AS THE ENGINE STALLED. THE CONTACT WAS ABLE TO MERGE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED THE DEALER WHERE IT WAS CONFIRMED THAT THE SERPENTINE BELT HAD FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE FAILURE MILEAGE WAS 8,750 AND THE CURRENT MILEAGE WAS 13,805. ....UPDATED 12/20/12 *BF THE CONSUMER STATED DURING THE SECOND OCCURRENCE THE ENGINE LIGHT AND SERVICE LIGHT ILLUMINATED WHILE DRIVING AT 65MPH. THE STEERING WHEEL LOCKED. THE BELT FAILED AGAIN AND WAS REPLACED. GM ASSURED THE ENGINE WASN'T THE ISSUE IT WAS THE VEHICLE. UPDATED 1/2/2013 *JS

Mileage: 8,750

Sep 30, 2012

WE WERE ON I 35 TRAVELING ABOUT 70 MPH WHEN THE MOTOR SUDDENLY LOST ALL POWER. AFTER ABOUT 30 TO 45 SECONDS SOME POWER SEEMED TO COME BACK AND I WAS ABLE TO DRIVE THE CAR TO THE SERVICE ROAD. EXTERNAL TEMP. WAS 93 AND BUT THERE WAS NO WORKING AIR CON INSIDE THE CAR. I CALLED ONSTAR. THEY RAN A DIAGNOSIS AND SAID MY CAR WAS NOT WORKING PROPERLY AND SHOULD BE TAKEN TO THE DEALER. I STARTED TO DRIVE TO THE DEALERSHIP BUT THE CAR MOTOR STOPPED COMPLETELY. NO POWER OF ANY KIND. COULD NOT RESTART. COULD NOT MOVE. THE CAR HAD TO BE TOWED. THE DEALERSHIP DIAGNOSED THE PROBLEM AS A BROKEN SERPENTINE BELT. THEY SAID A RECALL WAS ISSUED 12 DAYS AFTER I BOUGHT THE CAR. I NEVER RECEIVED THE NOTICE. I HAVE WRITTEN TO BUICK AND TO GENERAL MOTORS AND REQUESTED AN EXPLANATION. NEITHER HAVE REPLIED. *TR

Mileage: 8,050

May 25, 2012

2012 BUICK LACROSSE. CONSUMER STATES MECHANICAL BREAKDOWN *TGW THE CONSUMER STATED WHILE DRIVING, HE COULD SMELL A BURNING ODOR AND A VERY LOW KNOCKING SOUND COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE CONSUMER WAS INFORMED THERE WAS NO OIL ON THE DIP STICK, THE REAR MAIN SEAL WAS LEAKING AND THERE WAS OIL LEAKING BETWEEN THE ENGINE AND TRANSMISSION. THE CONSUMER ALSO STATED A WARNING LIGHT NEVER APPEARED ON THE DASHBOARD TO WARN HIM OF A PROBLEM. *JB