2008 BUICK LUCERNE Electrical System Problems

I purchased the vehicle a week before the incident. There were no warning lights or messages and nothing to indicate there was a problem. I was driving in a crowded parking lot so I was going very slow. When I turned my car suddenly died. My husband was passenger and my daughter and 2 sons were in the back. Smoke started coming from the seat and we all rushed out of the car while the seat was on fire. my husband pulled the seat out and put the fire out. I was not aware the battery is located under the back seat. I had the car towed and inspected by a mechanic. I was told the battery does not have a cover so the metal from the seat was touching the battery causing the fire. The battery is a top post battery that is recommended for this vehicle. I can find no information about a battery cover. The vehicle is available for inspection. I have photos and the report from the mechanic but I'm having trouble uploading them

The contact owns a 2008 Buick Lucerne. The contact stated that the vehicle failed to start. The vehicle was examined by an independent mechanic, who diagnosed that the fuel pump relay and fuse had melted, and the fuse box located underneath the rear seat needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was 153,000.

Mileage: 153,000

Fuse box (rear) 2008 Buick Lucerne CXL. FUEL PUMP Relay burns fuses out quickly. The fuse box located under the back seat has been having issues of burning where the fuel pump relay is located. It then in turn shorts out the fuse box which keeps needing to be replaced. This is a safety issue as it catches fire under the back seat. Fuse box has been replaced before and continues to have issues and melts, causing the vehicle to die in mid traffic, does at stop lights or even just parked and running it dies out and smells like burning plastic. The fuse box has caught fire several times. The issue has been confirmed by several mechanics and dealerships. Also there is a history of electrical problems with the rear fuse box in carfax. There was no warning, and now the check engine light is illuminated. We bought the vehicle last year in June of 2024. There seem to be no problems at the time until shortly after we had bought the vehicle. Turns out there's a long history of electrical problems involving the rear fuse box with this vehicle. I have uploaded screenshots of the car report on this vehicle. There are more complaints.

The contact owns a 2008 Buick Lucerne. The contact received notification of NHTSA Campaign Number: 14V355000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed the vehicle lost motive power with the low oil pressure warning light illuminated. The dealer was contacted; however, the vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was approximately 120,000. Parts distribution disconnect.

Mileage: 120,000

The contact owns a 2008 Buick Lucerne. The contact stated that immediately after his wife had started the vehicle, the vehicle inadvertently lost power and was unable to be restarted. After a visual inspection of the battery compartment, the contact observed that the fuse relay showed signs of an electrical fire. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 78,000. The VIN was not available.

Mileage: 78,000

Vehicle shuts off due to fuel pump relay connection problem which is due to the back seat rubbing against the fuse box

Our Buick Lucerne would crank but wouldn't turn over when trying to start after trying to pick up take out. 1) It was suggested to me by a passerby that it sounds like a fuel pump relay. 2)I started to smell something burning. The passerby who happens to be familiar with Buick Lucerne tried to help. He lifted the back seat and showed me the fuel pump relay which was burned. Then he switched the electrick window relay which is the exact same relay switch and the car started. Went immediately to an autozone and bought spare fuel pump relay. Thought that solve the problem, but every 2 to 3 days I'd smell that burning smell. 3) The mechanic I've been going to for 10 years confirmed the issue 4)Have not taken to dealer or insurance rep 5)Absolutely no visual warning on dashboard. the warning happens when I start smelling the burning odor. Started one and a half months ago....

The contact owns a 2008 Buick Lucerne. The contact stated while attempting to start the vehicle, the vehicle made an abnormal sound and failed to start. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic. The vehicle had not been diagnosed or repaired. The contact referred to the NHTSA Campaign Number: 08V441000 (Electrical System). The manufacturer was not made aware of the failure. The failure mileage was unknown.

The transmission started not shifting as I was driving down the road and the relay fuse box caught on fire and I think it’s where the back seat lays on top of the fuse box which rubs the fuses. Which is dangerous bc it catches on fire and could blow the car up while driving

Vehicle refused to start. No warning light illuminated on dash. Checked Fuel Pump Relay and it was burned. Replaced and it keeps burning and getting extremely hot. Relay has been replaced x4. Fuse Box is starting to melt. Wiring to Fuel Pump is free of any corrosion on wiring/prongs. Interior starts to smell of heavy smoke increasing the risk of a FIRE in the rear seats.

I went to start the vehicle and it failed to start. I found the fuel pump relay to be badly burned 🔥. On the 30 pin. The board was melted at the 30 pin spot for the fuel pump relay. I purchased a new relay from NAPA. I questioned whether they had a new replacement fuel pump. They told me it was not available only through the dealership. My concern was that where the relay was located at there was a possibility of a fire given how badly the relay and board was burned. I replaced the relay and purchased an extra incase this might happen again. To my surprise it happen just days later while I was driving on the expressway. I had to get off the road immediately. Engine died, no power steering. I checked the relay, it was smoking hot. I will have to have the problem resolved. There is no way a relay should ever get hot, let alone that hot. The fuel pump fuse was not effected. Why is the relay not protected from getting so hot. There is definitely a real risk of fire. No one sits in the back seat normally. But, my grandson's. This should not ever happen.

The contact owns a 2008 Buick Lucerne. The contact stated that the vehicle failed to start. The contact stated that after investigating the failure online, her husband purchased a fuse box relay from an unknown dealer and installed the part underneath the rear seats of the vehicle. The vehicle then started; however, the failure recurred approximately 5 days later. The contact's husband replaced the relay for a second time; however, the failure persisted. The contact stated that the fuse box relay had melted and there was smoke. There was no warning light illuminated. The vehicle was not diagnosed nor repaired. The contact related the failure to NHTSA Campaign Number: 10V240000 (Electrical System). The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 82,500.

Mileage: 82,500

The fuse box under the back seat has been having issues of burning for the fuel pump relay. It then in turn shorts out the fuse box which keeps needing to be replaced. This is a safety issue as it it catch fire under the back seat.

The fuse block is shorting out and melting and causing the fuel pump relay to burn.

The contact owns a 2008 Buick Lucerne. The contact stated that the vehicle failed to start. No warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed that the pressure from the rear driver's seat caused a short in the fuel pump and the relays, and that the fuse box needed to be replaced. The contact stated that the independent mechanic had previously replaced six relays and the fuel pump; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 113,000.

Mileage: 113,000

OUR FUZE BOX IS LOCATED UNDER REAR SEAT. THE RELAY FUZE FOR THE FUEL PUMP MELTED SO BAD IT WAS HOT AND COULD OF CAUSED FIRE. AM HEARING ALOT OF PEOPLE SAYUNG THEY HAVE SAME ISSUE

The contact owns a 2008 Buick Lucerne. The contact stated that while parked, the interior cabin lights became illuminated, and the vehicle failed to start. When the key was turned there was a clicking sound, but no warning lights were illuminated. Additionally, the contact stated that on one occasion, the electric seat independently moved forward while the driver was seated in the seat. The vehicle was towed to an independent mechanic where it was diagnosed that the fuse box needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000.

Mileage: 90,000

The contact owns a 2008 Buick Lucerne. The contact stated that while parked, the interior cabin lights became illuminated, and the vehicle failed to start. When the key was turned there was a clicking sound, but no warning lights were illuminated. Additionally, the contact stated that on one occasion, the electric seat independently moved forward while the driver was seated in the seat. The vehicle was towed to an independent mechanic where it was diagnosed that the fuse box needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000.

Mileage: 90,000

The rear fuse box burned out the fule pump relay because of the metal hooks for the seat hit it and pop the fuse out causing it to ark and burn out. I had to have the fule pump replaced twice as that what I was told at auto shops. Going on line was the only reason I found out about the fuse box. After my car died and wouldnt start, opened the casing and sure enough the fule pump housing was completely burned. So now after replacing two fule pumps my emergency money is gone and who knows how long it will before am able to buy a 400$ fuse box with probably another couple hundred in labor to change it out. All because there was to much metal on the seat hooks.

The fuel pump relay kept burning out. And caused the fuse box terminal heat damage. Almost started on fire and started smoking. Vehicle stalled out on the freeway and the Dept of Public safety towed my vehicle off the freeway.

The crank shaft sensor went out and caused the steering and brakes to go out. It took out all communications with the car. I had had intermittent problems with it as it went out, and it didn't throw a code showing what the problem was. (I took it to AAMCO once and Goodyear twice before they could identify the problem.) (Some Buick dealers do not work on cars over 10 years, and some do not use off-market parts when GM has chosen to stop making replacement parts, such as the rack and pinion/steering gear. Their goal is to sell cars, not maintain.) At 150,000+ miles, sensors go out, and I expect to replace them. What I don't expect is deliberate design that will cause the vehicle to be or cause damage(d). This is a design flaw by GM and I wonder how many mystery crashes can be related to this.

1. Fuse box was replaced, yes. 4th repair shop replaced. I say only time will tell for sure. i don't drive every day 2. driving I-95 from VA to MD at speeds of 30+ to 75+ cars driving close behind could have ran into rear causing my car, their car, and multiple other cars to be in major accident with possible multiple deaths. 3. reproduced, no. independent service center, no 4. No. Other - the 4th repair shop inspected vehicle component. 5. No warning lamps. No messages or symptoms, car just stalled and would not start/move and w​hen I tried to start car again car would not start, but had all kinds of warnings lamps lit up. The first time the engine stalled was driving (moving) into entrance of toll booth in Richmond, VA, July 27, 2021 approx. 2:15 pm. additional info: Four (4) times car stalled while driving in traffic without warning, car would not start again had to be towed each time to a repair shop. Three (3) repair shops did not repair the problem. First repair shop charged me approx. $350.00 +- for repairs. PLUS I had to stay over night in hotel costing me approx. $120.00+- Total $470.00 +- Car still had same problem!! Second repair shop did not charge me for repairs, but not sure if any work was done, had to get a car rental to get back to Maryland. s second shop kept car ofr 6 days before working on problem. Car rental cost me $467.27. Total $467.27 Car still had same problem!!! Third repair shop kept car for 5 days, charged me approx. $125.+-, still the car had the same problem. Total $125.00+- Car still had same problem!!!! Fourth repair shop says he found fuse box to be the problem, repair cost me approx $554.00+- Total $554.00 My total expenses are approx. $1,491.20 only time will tell if problem has been fixed, not to mention the extreme emotional stress dealing with delays on repairs and extreme emotional stress driving not knowing when or how car would stall again.

To start things off the car would crank but not start. My wife did some research and these cars have a problem with the fuel pump relay shorting out. So I replaced it and it fixed the problem for a few days. I was driving home from work and the car shut off. I could smell plastic burning. I pulled over and pulled the fuse box cover off which is located under the rear seat and I pulled the relay out and burned my fingers in the process. So something is wrong and it's causing the relay to overheat and melt. There are many people according to carcomplaints.com that have the same issue. I've seen a lot of people saying that GM says that the seat bracket touches the fuse box putting pressure on the relay causing this problem. Well after I replaced the relay I did not put the rear seat on and it still burned out. In my mind it seems to be a fire safety hazard. No check engine lights came on either.

-The electrical system failed, causing the fuel pump to not work properly due to design flaw in the backseat putting pressure on the fuse box which is located under the backseat. The spot where contact is made to the fuse box, is where the fuel pump relay is. Pressure from the seat bracket (with or without a passenger in the seat) causes the pump replay to not make proper contact with the terminal, therefore causing the power to arc and get so hot that the relay starts smoking, melting the relay, fuse box and surrounding fuses and leaving black scorch marks on the inside of the lid to fuse box and making the car smell like burnt plastic. In addition to now having to purchase multiple replacement relays it has also caused additional electrical issues which resulted in having to replace multiple fuses as well as purchase another battery due to theses issues putting added strain on my battery which caused it to drain and not hold a charge any more. Yes the car and parts are available for inspection. -My safety and the safety of others is at risk due to major risk of catching on fire which could happen while driving and therefore cause an accident, could cause one of my passengers, including my child or myself to be severely hurt/burnt. -Yes the issue has been reproduced by many other owners of the same year/make/model as per the hundreds of previous complaints found about the same issue. -No there were no warning lights, signals or messages before the failure. No warning at all.

I keep fixing this car for the last 11 months , and still can not drive it after $5,000 in repairs, the car stops in the middle of the intersection , on the freeway several times. I went to different mechanics, the dealership to, they keep fixing it, charging me, but the car is still not fixed. I'm afraid to drive it because I don't wanna lose my life and to jeopardize another's people lives.The car just stops while I'm driving.

WHEN I FIRST BOUGHT THE CAR OVER A YEAR AGO THERE WERE 3 DIFFERENT OCCASIONS THAT MY CAR WOULD NOT START SO I CONTACTED THE DEALERSHIP THAT I BOUGHT IT FROM AND THEY EXPLAINED TO ME THAT IT WAS A REOCCURRING PROBLEM WITH THAT MODEL FOR THE FUEL PUMP RELAY TO GO OUT AND AFTER A COUPLE TIMES OF IT GOING OUT IT WOULD ULTIMATELY FRY THE FUSE AND RELAY BLOCK AND IT WOULD NEED TO BE REPLACED SO THAT IS WHAT THEY DID AT THE DEALERSHIP AND WITHIN THEY YEAR THAT I HAVE OWNED IT I HAVE REPLACED THE FUEL PUMP RELAY 3 TIMES AND DRIVING TO THE PARTS STORE LAST WEEK THE CAR JUST DIED IN THE MIDDLE OF THE STREET AND HAS NOT STARTED SINCE. I WAS TOLD IT WAS DUE TO THE HINGE ON THE SEAT RUBBING THE SIDE OF THE FUSE AND RELAY BOX SPECIFICALLY THE FUEL PUMP RELAY THAT IS THE CAUSE OF THE FUSE AND RELAY BLOCK TO SHORT OUT

Mileage: 117,000

RECENTLY REPLACED FUEL PUMP. AFTER REPAIR, CAR WAS STILL A CRANK/NO START. REPLACED FUEL PUMP RELAY WHICH HAD OBVIOUS BURN/SCORCHING EVIDENCE, AS WELL AS MELTING AROUND FEMALE PORT ON THE FUSE BOX. SINCE THEN HAVE HAD TO REPLACE 3 OTHER NEW FUEL PUMP RELAYS DUE TO PROBLEM OF EXCESSIVE HEAT OR ELECTRICAL SURGE FRYING THE RELAY. AFTER RESEARCHING THE PROBLEM, IT WAS FOUND THAT THE PROBLEM IS CAUSED BY THE BACK SEAT OF THE VEHICLED COMING IN CONTACT WITH THE TOP OF THE FUSE BOX CAUSING THE RELAY TO MOVE, CAUSING THE RELAY TO WORK HARDER TO MAINTAIN A CONNECTION, WHICH IN TURN CREATES MORE CURRENT AND THE RESULTING HEAT INCREASE MELTS THE CASING IN THE FUSE BOX AND KILLS THE RELAY. WHEN THE RELAY IS COMPROMISED IN SUCH A WAY THE FUEL PUMP STOPS OPERATING AND THE ENGINE GETS NO GAS THUS CREATING A CRANK/NO START IF THE CAR IS PARKED OR CAUSES THE CAR TO STALL OUT IF THE CAR IS IN MOTION. IN REASEARCHING THIS MATTER, IT IS CLEAR THAT GM HAS BEEN AWARE OF THIS SITUATION FOR OVER 10 YEARS. THERE ARE MULTITUDES OF INDIVIDUALS EFFECTED BY THIS PROBLEM WITH SOME OF THEM HAVING SMOKING OR BURNING ISSUES WITH THE RELAY. PERSONALLY, I HAVE HAD STALL OUTS WHILE GOING WITH THE FLOW OF TRAFFIC WHICH RESULTED IN VEHICLE CONTROL ISSUES SUCH AS BRAKING AND STEERING AND EXCELLERATION, GM HAD EXTENDED REPAIR PERIOD FOR THE ISSUE BUT FAILED TO NOTIFY OWNERS SO MANY WERE UNAWARE OF THE REPAIRS OR EVEN THE ISSUE UNTIL THE PROBLEMS OCCURRED. NO RECALL HAS BEEN INITIATED BY GM EVEN THOUGH IT IS A CLEAR SAFETY ISSUE DUE TO THE CONTROL ISSUES WHEN STALL OUTS OCCUR AND THE POTENTIAL FOR FIRES UNDER THE SEAT AS THE PROBLEM PROGRESSES. GM REFUSES TO COVER REPAIRS TO AFFECTED VEHICLES SINCE THE COURTESY REPAIR ORDER EXPIRED AND THE VEHICLES ARE TYPICALLY OUT OF WARRANTY. VEHICLE INVOLVED IS A 2008 BUICK LUCERNE BUT THE ISSUE EFFECTS OTHER GM CARS. GM TSB 15-NA-051 FOR TECH DIRECTIVES

Mileage: 116,000

CAR WOULDN'T START KEPT TRYING TO START IT AND IT WOULD MAKE A CLICKING NOISE AND THEN ALL OF A SUDDEN A SMALL ELECTRICAL FIRE STAFFED IN THE FUSE BOX IN THE REAR SEAT OF CAR

Mileage: 122,840

TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, A BURNING PLASTIC ODOR WAS PRESENT INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE LOCAL MECHANIC WHO INDICATED THAT THE FUSE BOX LOCATED UNDER THE REAR SEAT WAS HOT TO THE TOUCH AND THE RELAYS INSIDE HAD MELTED CAUSING THE FUEL PUMP TO OVERHEAT AND FAIL. THE VEHICLE WAS NOT YET REPAIRED. THE LOCAL DEALER COURTESY BUICK LOCATED AT 7 AUTO CENTER DR. LOUISVILLE KY WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 70,000.

Mileage: 70,000

TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED A FUSE BLOCK MELTED DUE TO THE FUEL RELAY UNDER THE REAR SEAT MALFUNCTIONING. THE CONTACT STATED THAT THE FAILURE OCCURRED SEVERAL YEARS AGO, AND THE VEHICLE WAS TAKEN TO A DEALER WHOM INFORMED THAT THERE WAS NO RECALL FOR THE FAILURE. THE CONTACT STATED THAT THE DEALER REPLACED THE RELAY. THE CONTACT STATED THAT HER SPOUSE ORDERED A NEW PART AND WOULD DO THE REPAIRS ON HIS OWN. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 82,500.

Mileage: 82,500

TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED THAT THE FUSE PANEL LOCATED IN THE REAR MIDDLE SEAT WAS INOPERABLE. THE CONTACT WAS UNABLE TO START THE VEHICLE DUE TO THE FAILURE. THE CONTACT STATED THAT THE ABS WARNING LIGHT, BRAKE WARNING LIGHT AND TPMS WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE DIAGNOSTIC TESTING INFORMATION WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

Mileage: 72,000

CAR HAS GONE THROUGH 3 FUEL PUMP RELAY FUSES IN 3 MONTHS LAST ONE STARTED ON FIRE JUST FROM STARTING VEHICLE

TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. WHEN ATTEMPTING TO START THE VEHICLE, IT WOULD CRANK, BUT THERE WAS NO FUEL BEING TRANSFERRED TO THE ENGINE. THE VEHICLE WAS TOWED TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP AND THE FUEL RELAY BOTH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED TO BORCHERDING BUICK GMC (LOCATED AT 9737 KINGS AUTO MALL RD, CINCINNATI, OH 45249, 866-666-6291) WHERE IT WAS FURTHER DIAGNOSED THAT THE FAILURE WAS DUE TO AN OVERHEATING OF THE ELECTRICAL FUSE BOX THAT BURNED THE RELAY. THE VEHICLE WAS REPAIRED. APPROXIMATELY THREE DAYS LATER, THE FAILURE RECCURED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT DUE TO THE VEHICLE NO LONGER BEING COVERED UNDER THE SPECIAL COVERAGE, THEY WERE UNABLE TO PROVIDE A REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

Mileage: 55,000

WITHIN THE LAST MONTH, MY CAR HAS BURNED THOUGH 3 FUEL PUMP RELAYS. ONE CONNECTION IS BUBBLING UP IN A CERTAIN SPOT. THE FUSE BOX IS HOT TO THE TOUCH, AND A GLOVE WAS NEEDED TO PULL THE FUEL RELAY OUT AND THE BUBBLING IS NOW APPARENT ON THE FUSE BOX ITSELF. I HAD JUST FINISHED A 260 MILE ROUND TRIP WITH MY SISTER AND WHEN WE STOPPED FOR FOOD, THE CAR WOULD CRANK BUT NOT START.

Mileage: 104,242

CAR WAS STATIONARY FUEL RELAY BURNT OUT. WE REPLACED IT AND NEW ONE WENT OUT. THOUGHT IT WAS FUEL PUMP. REPLACED PUMP AND STILL WOULDN'T CRANK. REALISED THE FUSE BLOCK IS BAD. SAW ONLINE WHERE THIS IS A COMMON ISSUE. WE ARE HAVING A HARD TIME FINDING THE CORRECT BLOCK. ORDERED ONE FROM GM ONLINE AND IT WAS THE WRONG ONE. SENT IT BACK. CAR HAS BEEN DOWN FOR OVER A MONTH. THIS SHOULD BE A RECALL.

Mileage: 112,000

IN THE LAST MONTH AND A HALF MY 2008 BUICK LUCERNE HAS BURNED UP SIX FUEL PUMP RELAYS IT KEEPS MELTING THE RELAYS AND THE FUSE BLOCK I BELIEVE THIS TO BE A SAFETY HAZARD AS IT COULD CATCH ON FIRE THIS SHOULD DEFINITELY BE RECALLED

Mileage: 72,000

REAR SEAT MAKES CONTACT WITH TOP OF FUSE BLOCK COVER CAUSING IT TO PUSH AGINST FUEL PUMP RELAY CAUSING IT TO OVERHEAT AND BURN OUT. THIS RELAY GETS HEATED TO THE POINT THAT IT COULD PRESENT A FIRE HAZARD. DUE TO THE HEAT IT GENERATES, IT MELTS THE FUSE BLOCK CAUSING IT TO HAVE TO BE REPLACED. BACK SEAT CANNOT SUPPORT WEIGHT OF AN AVERAGE SIZE PERSON. THIS PROBLEM CAUSES THE VEHICLE TO SHUT DOWN AND LOSE POWER RENDERING LOSE OF POWER STEERING AND POWER BRAKES. IT IS UNREPREHENSIBLE THAT GM IS NOT MADE TO CORRECT THIS BLATANT MISTAKE. THIS HAS HAPPENED 4 TIMES AND THE BLOCK HAS BEEN REPLACED BY AUTHORIZED BUIC DEALER.

Mileage: 164,000

TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED THAT THE FUSE BOX FAILED THREE TIMES IN THREE MONTHS. ALSO, WHILE DRIVING, A BURNING ODOR WAS DETECTED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD, OPENED THE BACK SEAT OF THE VEHICLE, AND NOTICED THAT THE FUEL FUSE WAS BURNED. THE CONTACT REPLACED THE FUSE, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE FUEL BOX AND FUEL PUMP WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE CONTACT SPOKE WITH MURDOCK HYUNDAI LOGAN (LOCATED AT 3131 MAIN ST, LOGAN, UT 84341, (888) 494-8023) AND THE CONTACT WAS INFORMED THAT THERE WOULD BE A FEE FOR DIAGNOSTIC TESTING AND REPAIRS. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

Mileage: 110,000

I RECEIVE A LETTER FROM GM STATING THAT THE REAR SEAT BRACKETS MAY CONTACT THE ELECTRICAL SYSTEM CAUSING DAMAGE INCLUDING FIRES AND DRAINING OF THE BATTER. THE LETTER FURTHER GAVE A VERY NARROW TIME FRAME AS WELL AS CONDITIONS WHERE OWNERS COULD GET REIMBURSEMENT OR REPAIR OF THE PROBLEM WHICH PROHIBITS MYSELF OTHER OWNERS FROM BEING ABLE TO CORRECT THIS DESIGN DEFECT WITHOUT INCURRING SIZABLE REPAIR BILLS. I HAVE REPLACED MY BATTERY TWICE BECAUSE OF THE DRAINING ISSUES. THE VEHICLE CAN NOT STAY DORMANT FOR MORE THAN 2 DAYS BEFORE THE BATTERY DIES. IT IS UNCONSCIONABLE AS WELL AS AN UNSCRUPULOUS BUSINESS PRACTICE TO NOT RECALL THE AFFECTED VEHICLES AND HAVE THE PROBLEM CORRECTED AT NO COSTS TO THE OWNERS. I AM LUCKY THAT IT IS JUST A BATTERY DRAIN, IN SOME CASES THERE HAVE BEEN FIRES AND ENGINE STALLS. THIS IS A POTENTIAL LIFE-THREATENING PROBLEM THAT SHOULD BE CORRECTED BY GM IMMEDIATELY.

Mileage: 124,000

FUSE BOX UNDER THE SEAT OVERHEATS AND BURNS OUT FUEL PUMP RELAY ALONG WITH THE FUSE BOX. UNSAFE IF IT HAPPENS WHILE DRIVING

Mileage: 85,000

I RECEIVED A LETTER IN JANUARY, 2019 REGARDING THIS VEHICLE, STATING THAT THE "VEHICLE'S REAR SEAT BRACKET COULD CONTACT THE VEHICLE'S REAR ELECTRICAL CENTER (REC), WHICH CAN, OVER TIME, DAMAGE ELECTRICAL COMPONENTS WITHIN THE REC ENCLOSURE. IF DAMAGE OCCURS, THE COMPONENTS CAN MELT OR OVERHEAT, WHICH THE CUSTOMER MAY DETECT BY A MELTING ODOR IN THE VEHICLE. DAMAGE COULD ALSO CAUSE THE VEHICLE'S BATTERY TO DRAIN, A NO-START CONDITION, OR A STALL." WE HAVE HAD 2 NEW BATTERIES INSTALLED IN THIS VEHICLE IN RECENT YEARS AND I'VE ALSO SMELLED THE BURNING SMELL THAT THEY ARE REFERRING TO IN THIS LETTER. I TOOK THE VEHICLE TO SHELTON PONTIAC BUICK IN ROCHESTER, MI TO FIND OUT IF OUR CAR HAD BEEN AFFECTED BY THIS CONDITION, AND AFTER EXAMINING THE REC HARNESS, THEY SAID THAT IT HAS BEEN AFFECTED AND NEEDS REPAIR. THEY QUOTED ME $720 TO REPAIR IT. BUICK WAS THE ONE WHO CONTACTED ME REGARDING THIS SITUATION, WHICH IS UNSAFE AND SHOULD BE UNDER A RECALL WITH NO CHARGE TO THE CUSTOMER TO FIX. IT IS A MANUFACTURER'S PROBLEM AND NOT DUE TO WEAR AND TEAR AND I BELIEVE I SHOULD NOT BE CHARGED FOR THIS REPAIR BECAUSE OF THEIR FAULTY DESIGN. I HAVE SPOKEN WITH THEIR CUSTOMER ASSURANCE CENTER MANY TIMES AND HAVE GOTTEN NOWHERE WITH THEM. I ALSO WROTE A LETTER TO NEELIE O'CONNOR, THE EXECUTIVE DIRECTOR OF BUICK'S NORTH AMERICAN CONTACT CENTER AND NEVER RECEIVED A RESPONSE. SHE WAS THE PERSON WHO SIGNED THE LETTER, ALERTING US TO THE PROBLEM. I DO NOT WANT THIS VEHICLE TO BE UNSAFE AS I AM ON THE ROAD A LOT, GOING BACK AND FORTH TO DETROIT FOR CANCER TREATMENTS. IT NEEDS TO BE FIXED AND BUICK SHOULD PAY FOR IT.

Mileage: 64,000

2008 BUICK LUCERNE. CONSUMER WRITES SEEKING REIMBURSEMENT FOR VEHICLE REPAIRS. *LD THE CONSUMER REQUESTED TO BE REIMBURSED FOR REPAIRS TO THE REAR ELECTRICAL CENTER. THE VEHICLE EXCEEDED THE MILEAGE PARAMETERS. *JS

TWICE IN THE LAST TWELVE MONTHS THERE HAS BEEN A SHORT IN THE TAIL LIGHT ASSEMBLY RESULTING IN MY BATTERY GETTING DRAINED. I COULD NOT GET TO MY TOOLS IN THE TRUNK BECAUSE I COULD NOT GET THE ELECTRICAL SYSTEM TO OPEN THE TRUNK AND I COULD NOT OPEN IT MANUALLY. THE SHORT HAS BEEN DUE TO AN ELECTRICAL WIRE BEING PINCHED BETWEEN A WASHER AND THE FRAME WHEN THE TAIL LIGHT ASSEMBLY WAS REPLACED AFTER A BULB WAS REPLACED. IT CAUSED MY CAR TO DIE WHILE RUNNING.

Mileage: 67,249

FULE PUMP RELAY FUSE BOX COUGHT FIRE

Mileage: 118,000

MY CAR SHUT OFF WILL NOT START WITH KEY IN THE IGNITION, AND WHEN STARTED WITH THE KEYLESS REMOTE IT STILL WILL NOT MOVE AND CAR WILL NOT COME OUT OF PARK. THE WHOLE ENTIRE IGNITION SYSTEM IS LOCKED UP. I TRIED MY SPARE KEY THE CAR HAS SHUT DOWN AND IT HAD TO BE TOWED HOME. THE CAR WAS STATIONARY.

EXPERIENCED A CRANK NO START ON MY 2008 BUICK LUCERNE, DID SOME RESEARCH TO FIND THIS MAKE/MODEL/YEAR HAS A LONG HISTORY OF ISSUES WITH THE REAR ELECTRICAL CENTER DUE TO THE PLACEMENT UNDER THE BACK SEAT. THE FUEL PUMP RELAY FUSE WAS EXTREMELY BURNT AND NOTICED THE FUSE BOX WAS MELTED NEAR THE RELAY FUSE. BROUGHT MY CAR TO THE LOCAL BUICK DEALERSHIP AND THEY NOTIFIED ME A 10 YEAR "SPECIAL COVERAGE" WAS AVAILABLE ON THIS CAR BUT I WAS NEVER NOTIFIED OF THE ISSUE. I AM THE 2ND OWNER OF THIS VEHICLE. ENDED UP HAVING TO PAY FOR AN ENTIRE NEW REAR ELECTRICAL CENTER AND THE LABOR TO REPLACE IT (~$700). I CALLED GM CUSTOMER SERVICE AND THEY SAID THEY WOULDN'T BE ABLE TO DO ANYTHING ABOUT IT. IF THE ELECTRICAL BOX IS BEING BURNED AND IT'S DIRECTLY UNDER A SEAT I FEAR THIS IS A MAJOR SAFETY CONCERN. I BELIEVE THIS SHOULD HAVE WARRANTED A RECALL AND IT ABSOLUTELY SHOULD BE REQUIRED FOR GM TO NOTIFY THE CURRENT OWNER OF THE VEHICLE FOR THIS ISSUE.

Mileage: 97,000

CAR WOULDN'T START CHECKED FUSE PANEL AND FUEL PUMP RELAY TERMINAL IS MELTED UPON FURTHER RESEARCH THIS IS A COMMON OCCURRENCE IN THE 2008-2011 BUICK LUCERNE MODELS CAUSED BY THE PANEL BEING DIRECTLY UNDER THE REAR SEAT BRACKET. BRACKET APPLIES PRESSURE TO PANEL LID WHICH INTERN PUSHES AND APPLIES PRESSURE TO FUEL PUMP RELAY GM RECOMMENDS REPLACING RELAY WITH LOW PROFILE STYLE RELAY AND CUTTING SEAT BRACKETS. IF THIS IS SUCH A KNOW ISSUE AND GM RECOMMENDS THESE MODIFICATIONS WHY IS THIS NOT A SAFETY RECALL? IF THE TERMINAL IS MELTING AND BURNING LIKE THAT THIS COULD CAUSE A FIRE DIRECTLY UNDER A FOAM SEAT IN THE REAR OF A CAR AND IN MY CASE DIRECTLY UNDER MY CHILDREN'S CAR SEATS!!!!!!!!! I HAVE TO REPLACE THE ENTIRE FUSE PANEL DUE TO THE MELTED CONTACTS WITH ESTIMATE REPAIR COSTS OF OVER $300 FOR SOMETHING THAT COULD BE PREVENTED BY GM DOING THE RIGHT THING AND FIXING THEIR PROBLEM!

Mileage: 130,000

I RECEIVED A NOTICE FROM BUICK ON FRIDAY, JAN 18, 2019 STATING THAT THE REAR SEAT BRACKET MAY BE CONTACTING THE REAR ELECTRICAL CENTER (REC) WHICH CAUSES AN SMOKEY ODOR IN THE VEHICLE. REIMBURSEMENT IS ELIGIBLE IF YOU HAVE IT REPAIRED BUT I'M NOT ELIGIBLE FOR A RECALL OR THE FUNDS BECAUSE MY CAR WAS ORIGINALLY DELIVERED JULY 2008. I BOUGHT IT WITH ONLY 24,000 ORIGINAL MILES ON IT IN JUNE 2017. I HAVE NEVER BEEN NOTIFIED BY BUICK ABOUT THIS SITUATION. ALL THIS TIME WE THOUGHT THAT THE PREVIOUS OWNER WAS A SMOKER. SOMETHING HAS OBVIOUSLY BURNED OR IS BURNING IN THE CAR. DUE TO THE SUPERIOR CONDITION OF THIS VEHICLE AND THE SERVICE RECORDS SHOWING WE HAVE WELL MAINTAINED IT, WE ARE REQUESTING ASSISTANCE TO GET THIS REPAIR COMPLETED AT NO CHARGE BY THE BUICK CORPORATION. WHEN CONTACTING THE BUICK CORPORATION ON MONDAY, JAN 21, 2019, THEY SAID THAT BECAUSE OF THE ORIGINAL DELIVERY AGE AND IT'S ABOUT 6 MONTHS PAST ELIGIBILITY, THAT THEY WON'T ASSIST. I FIND IT IRONIC THAT I WAS NOT NOTIFIED OF THIS SITUATION BEFORE JANUARY 2019 AND HAVE BEEN THE CAR'S SECOND OWNER SINCE JUNE 2017. BUICK HAS KNOWN ABOUT THIS PROBLEM BUT HAS DONE NOTHING ABOUT IT.

Mileage: 26,000

"TAKATA RECALL"RELAY TO FUEL PUMP IN FUSE BOX UNDER DRIVERS SIDE REAR SEAT. KEEPS MELTING (RELAY AND FUSE BOX) LEAVING AN ELECTRICAL FIRE SMELL IN CAR. THIS IS THE 2ND BOX AND FUEL PUMP TO BE REPLACEED IN LESS THAN 2 YEARS.

Mileage: 88,500

MY BATTERY IS LOCATED UNDER THE BACK SEAT AND CAUGHT FLAMES YESTERDAY WITH MY SMALL CHILDREN IN THE BACK. I DONT UNDERSTAND WHY U WOULD PUT A BATTERY UNDER A PASSENGER SEAT WHERE PEOPLE SIT ON TOP OF WITH FABRIC

Mileage: 131,000

TL* THE CONTACT OWNED A 2008 BUICK LUCERNE. AFTER STARTING THE VEHICLE, AN ELECTRICAL SURGE OCCURRED AND THE DRIVER NOTICED SMOKE UNDER THE HOOD. AFTER OPENING THE HOOD, FLAMES APPEARED FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED AND TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 170,000.

Mileage: 170,000

AUTOMATIC DOOR LOCKS ON VARIOUS DOORS HAVE FAILED REPEATEDLY. THIS PROBLEM HAS REQUIRED ENTIRE REPLACEMENT OF THE DOOR LOCK/LATCH ASSEMBLY'S WHICH IS QUITE EXPENSIVE. FAILURE OF DOOR LOCKS IS SOMETIMES NOT IMMEDIATELY NOTICEABLE SINCE IT IS INTERMITTENT AT FIRST, UNTIL IT DOES NOT WORK AT ALL. CHILDREN OR PERSONS COULD FALL OUT OF CAR AS RESULT OF FAILED LOCKS THAT YOU THINK ARE LOCKED BUT THEY ARE NOT. YOU RELY ON THE DOOR LOCKS TO KEEP EVERYONE SAFE FROM ACCIDENTALLY OPENING THE DOORS.

Mileage: 42,000

BUICK LUCERNE ELECTRICAL PROBLEMS - ONSTAR SUSPECTED. I 'M NOT SURE THAT THIS IS OR ISN'T A SAFETY PROBLEM, BUT AFTER COMPLAINING TO BUICK I WAS ADVISED BY THEM TO FILE A CLAIM(?) WITH YOU. ABOUT A MONTH TO 6 WEEKS AFTER AN IN-TOWN ACCIDENT (10/22/16) THAT WAS REPAIRED IMMACULATELY BY THE LOCAL GM DEALER, THE CAR SAT IN A PARK AND FLY LOT FOR ABOUT 5 DAYS WHILE WE HAD GONE VISITING OUT EAST. WHEN WE GOT BACK THE CAR WAS DEAD AS A STONE. AFTER A TRIPLE A CALL WE GOT HOME AND IMMEDIATELY GOT A NEW BATTERY (12/20/16), EVEN THOUGH I WAS SURPRISED THAT IT HAD GONE DEAD BECAUSE THERE WAS NO WARNING (SLOW STARTING, ETC). HOWEVER, IN THE NEXT 6 MONTHS OR SO, TWO MORE NEW ONES WENT DEAD (2ND 1/3/17, 3RD 3/13/17) AND WERE REPLACE BY THE DEALER AT NO CHARGE. HOWEVER, IN THE NEXT YEAR OR SO, NOT ONLY DID THE ONSTAR GO DEAD, THE BRAKES LIGHTS QUIT AND WAS REPLACED, THE CRUISE CONTROL QUIT, THE STABILTRAK QUIT, (AND BOTH WERE REPLACED). MY INSURANCE COMPANY - AMERICAN FAMILY - INFORMED ME THAT THE ACCIDENT IS NOT THE CAUSE OF THE PROBLEMS. SO FINALLY I TOOK IT TO ANOTHER SHOP CAS (COMPLETE AUTO SERVICE - AUSTIN) THAT DOES THE CITY'S POLICE CARS, AND THEY RAN A DIAGNOSTIC ON IT AND EVEN THOUGH THE ONSTAR HAS QUIT WORKING, BY REMOVING THE FUSE IN IT THAT 'SEEMS' - AFTER SPENDING OVER $1300 AND STILL NOT REPLACING THE ONSTAR FOR ANOTHER $650, - TO HAVE SOLVED THE PROBLEM. AT LEAST SO FAR.

Mileage: 78,000

WAS DRIVING AND VEHICLE STARTED TO STUTTER,HESITATE , THEN TOTAL LOSS OF STEERING BRAKES DIDN'T WORK PROPERLY. WE WERE ON AN OVER PASS DURING RUSH HOUR TRAFFIC BUSY INTERSECTION. FINALLY AFTER ABOUT 1 HR WE MADE IT TO AUTOZONE LIMP MODE ALL THE WAY. PURCHASED COILS X 3 , COIL IGNITION MODULE, SPARK PLUG WIRES,SPARK PLUGS, CAMSHAFT SENSOR,CRANKSHAFT SENSOR. THEN FIND OUT IT WAS ONLY A FREAKING FUSE UNDER SEAT THAT WAS BURNT AND MELTING AWAY. NOT VERY HAPPY. GM SHOULD BE HELD ACCOUNTABLE FOR KNOWING ABOUT THIS AND NOT OFFERING TO FIX IT.

Mileage: 70,235

TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. WHILE THE KEY WAS PLACED IN THE IGNITION, THE CONTACT ATTEMPTED TO START THE VEHICLE, BUT IT FAILED TO CRANK. THE VEHICLE WAS TOWED TO BURNS FORD INC. (188 N BROADWAY AVE, BURNS, OR 97720 (541) 573-6014) WHERE IT WAS DIAGNOSED THAT THE RELAY THAT GOES TO THE FUEL PUMP HAD MELTED AND THE RELAY NEEDED TO BE REPLACED. THERE WAS NO FIRE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT NO RECALL WAS ASSOCIATED WITH THE VIN. THE APPROXIMATE FAILURE MILEAGE WAS 68,000. *LN CARFAX CANNOT PROCESS VIN UPDATED 7/26/18*JB

Mileage: 68,000

MY BUICK HAS BEEN CONSTANTLY BREAKING DOWN AND EVERY MECHANIC HAS TOLD ME THE SAME PROBLEM. IT IS THE FUEL PUMP AND THE FUSE BOX UNDER THE SEAT. I NEVER THOUGHT THAT I WOULD HAVE ANY PROBLEMS SINCE BUYING THIS CAR IN 2016. BUT, I HAVE HAD NUMEROUS PROBLEMS AND ALL I SEE ARE RECALLS ON MY BUICK. EVERYTIME I CALL IN TO COMPLAIN AND ASK ABOUT THE RECALL ITS ALWAYS SOMETHING NEW AND THAT YOU GUYS CAN'T DO ANYTHING. THIS WAS MY FIRST PURCHASE FOR MY 21ST BIRTHDAY AND I NEVER WANT A BUICK EVER AGAIN. IF THERE IS SOMEONE THAT COULD HELP ME REGARDING MY FUEL PUMP AND FUSE BOX PLEASE CONTACT ME AND MAYBE YOU COULD DO BETTER AND SEND ME THE PARTS TO FIX MY CAR. THIS IS RIDICULOUS AND I HOPE SOMEONE COULD CONTACT ME RIGHT AWAY.

TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. ON SEVERAL OCCASIONS, THE FUEL PUMP RELAY OVERHEATED AND MELTED. UPON INSPECTION, THE CONTACT BECAME AWARE THAT THE FUSE/RELAY ENCLOSURE MELTED. THE CONTACT'S HUSBAND WAS ABLE TO REPLACE THE FUSE/RELAY ENCLOSURE, BUT THE FAILURE RECURRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 137,000. THE VIN WAS NOT AVAILABLE.

Mileage: 137,000

TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED THAT THE ELECTRONIC CONTROL PANEL AND A FUSE BOX INTERNALLY FAILED WITH A WIRES MELTED AND THE CONTACT WAS UNCERTAIN AS TO WHAT CAUSED THE FAILURE. THE VEHICLE WAS TOWED TO A REPAIR SHOP AND AN INDEPENDENT MECHANIC INSPECTED, DIAGNOSED AND REPAIRED THE VEHICLE. THE REPAIRS WERE UNKNOWN AND THE CONTACT WAS UNCERTAIN IF THE PART MAY FAIL AGAIN. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

THE CAR WAS PARKED AND WOULD NOT START HAD IT TOWED TO A REPAIR SHOP. THE REPAIR SHOP FOUND THE FUEL RELAY HAD OVER HEATED AND MELTED THE FUSE PANEL UNDER THE BACK SEAT. I DID SOME RESEARCH ONLINE AND FOUND ON REPAIR PAL THAT 105 OTHER PEOPLE HAD THE SAME PROBLEMS. EBAY SELLER HAS SOLD 1264 FUSE BOXES LIKE THIS ANOTHER EBAY SELLER SOLD 275 FUSE BLOCKS FOR BUICK AND GM CARS. DID SOME MORE RESEARCH FOUND PROBLEMS BACK TO 1996 2006-2011 BUICK LUCERNE'S HAD ISSUES.

Mileage: 85,506

LOST POWER WHILE DRIVING 65 MPH ON HIGHWAY WHICH CAUSED POWER STEERING AND BRAKES TO BECOME HARD TO USE. I TOOK IT TO MECHANIC AND FOUND THAT THE FUEL PUMP RELAY HAD OVER HEATED CAUSING THE FUEL PUMP TO STOP. I LOOKED ON RECALLS ON THE INTERNET AND SAW WHERE THIS HAS BECOME A COMMON PROBLEM WITH THESE CARS AND THAT GENERAL MOTORS REFUSES TO ISSUE A RECALL. THIS IS A VERY DANERVOUS CONDITION AND NEEDS TO BE CORRECTED.

Mileage: 130,000

I BOUGHT THIS BUICK USED A COUPLE OF MONTH AGO WITH 87K. I'VE SINCE DRIVEN OVER 4K MILES. I BOUGHT THIS CAR BECAUSE IT WAS A BIG TOURING CAR AND I NEEDED SOMETHING RELIABLE AND COMFORTABLE FOR LONGS DAYS ON THE ROAD. SEVERAL HUNDRED MILES AGO IT JUST WOULDN'T START IN THE DRIVEWAY. RESEARCH LED ME TO THE FUSE BOARD. CHECKED THE FUSES AND RELAYS FOUND NOTHING OBVIOUS. CAR STARTED UP A FEW MINUTES LATER. THIS HAPPENED LATER THAT DAY WHEN IN ANOTHER CITY AND THEN A FEW MORE TIMES THAT DAY. ALMOST HAD IT TOWED BUT THEN IT STARTED. NOW, AFTER ALMOST 1000 MILES IT GAVE UP THE GHOST AND I FOUND ONE OF THE TEETH ON THE RELAY BURNED AND THE PLASTIC PARTIALLY MELTED ON THE RELAY HOUSING AND THE FUSE PANEL. WENT TO THE PARTS STORE AND BOUGHT A RELAY REPLACEMENT BUT IT DIDN'T DO ANY GOOD. SHOPPING FOR A MECHANIC NOW. MY THINKING IS I NEED TO GET RID OF IT. I TRAVEL A LOT THROUGHOUT THE SNOW BELTS IN NY STATE AND THIS BOTHERS ME IT COULD HAPPEN ON THE HIGHWAY AND EFFECT CONTROL. AND A FIRE HAZARD. WHY IS GM NOT RECALLING THIS!

FUEL PUMP REPACED 2015 , 54000 MILEAGE , THEN FUSE BOX MELTED 1-04-2017 74000 MILEAGE AND WAS STRANDED. FOUND OUT THESE TWO PROBLEMS TIED TOGETHER FROM OTHER COMPAINTS.NO RECALLS OR ANY REIMBURSEMENT. WITH THIS MANY COMPLAINT ISSUES I FEEL SOMETHING SHOULD COME OUR WAY FOR OWNING A BIUCK WHICH I GREW UP BEING TOLD YOU CAN'T GO WRONG WITH A BUICK ... NOT RIGHT. $ 1300 LATER STILL WAITING!

OUR 2008 BUICK LUCERNE WAS IN THE HOV LANE TRAVELING ON 84 W TOWARD HARTFORD, CT. WITHOUT WARNING - NO WARNING LIGHTS CAME ON - THE CAR STARTED TO DECELERATE. MY DAUGHTER TRIED TO ACCELERATE AND NOTHING HAPPENED; SHE THEN TRIED TO BRAKE TO PULL OVER AND WAS UNABLE TO FREELY TURN THE WHEEL. SHE STRUGGLED TO MOVE TO SAFETY TO THE SHOULDER ON THE SIDE OF THE ROAD BUT THEN FELT THE STEERING WHEEL AND BRAKES LOCK COMPLETELY AS THE CAR STALLED. WHEN SHE ATTEMPTED TO RESTART THE CAR TO MOVE TO SAFETY, THE CAR VIOLENTLY SHOOK. SINCE THE CAR WAS STILL PARTIALLY ON THE HIGHWAY, MY HUSBAND AND I CALLED THE CT STATE POLICE TO REQUEST HELP WHILE MY DAUGHTERS WERE WAITING FOR AAA. WHEN THE TROOPER ARRIVED ON THE SCENE HE CALLED US TO SAY THAT THE CAR WAS PARTIALLY IN THE ROAD AND THAT TWO CRUISERS WERE THERE TO ENSURE THE SAFETY OF OUR DAUGHTERS. THE CAR WAS TOWED TO OUR SERVICE STATION OF 25 YEARS IN SCRANTON PA AND FOUND THAT THE FUEL PUMP RELAY POST HAD OVERHEATED AND MELTED. A DIAGNOSTIC TEST DID NOT REVEAL ANY PROBLEMS EITHER. THE CAR HAD TO BE TOWED ONE WEEK EARLIER TO THIS SAME STATION BECAUSE THE CAR WAS SHAKING VIOLENTLY. AFTER A DIAGNOSTIC TEST REVEALED NOTHING, THEY DETERMINED THAT THE CAR WAS LOW ON FUEL (AND THAT IT WASN'T A FUEL PUMP ISSUE). WE THEN DROVE THE CAR ANOTHER 517 MILES WITHOUT INCIDENT. I HAVE FOUND THAT COMPLAINTS HAVE BEEN FILED WITH BUICK (I HAVE FILED ONE TOO) REGARDING THIS PROBLEM AND THAT FIRES HAVE RESULTED FROM THE OVERHEATING. THESE COMPLAINTS INDICATE THAT SOMETIMES THE CAR STARTS, SOMETIMES IT DOESN'T. I BELIEVE THESE 2 INCIDENTS, ONE WEEK APART, WERE RELATED AND THAT BOTH TIMES, NO WARNING OR DIAGNOSTIC TEST REVEALED A PROBLEM. IF MY DAUGHTER HAD BEEN DRIVING ON THE 4 LANE HIGHWAY LEADING INTO HARTFORD AND THIS PROBLEM OCCURRED, I HAVE NO DOUBT THAT SHE AND MY OTHER DAUGHTER WOULD HAVE BEEN IN A SERIOUS, IF NOT FATAL ACCIDENT. *TR

Mileage: 111,421

WHEN READY TO LEAVE WORK THE VEHICLE WOULD NOT START. DETERMINED THE FUEL PUMP WAS NOT OPERATING. REPLACED THE FUEL PUMP AND THE VEHICLE STILL WOULD NOT START. I FOUND THE FUEL PUMP RELAY WAS THE ULTIMATE CAUSE OF FAILURE. AFTER REPLACING THIS RELAY TWO OTHER TIMES I DECIDED TO LOOK FURTHER INTO THE CAUSE. I DISMANTLED THE FUSE BOX TO FIND IT WAS NOT COMPLETE INSIDE. THE FUSE BOX IS FILLED WITH FEMALE TO FEMALE COUPLERS TO CONNECT THE BOTTOM WIRING HARNESS TO THE FUSES. THE FUEL PUMP RELAY SHOULD HAVE FOUR OF THE COUPLERS INSTALLED IN THE FUSE BOX. THERE ARE ONLY THREE INSTALLED. THE MALE PINS ARE LONG ENOUGH TO TOUCH AND MAKE CONTACT. THEY WILL EVENTUALLY OVERHEAT. THIS IS A MANUFACTURING DEFECT AND A FIRE HAZARD; AS MANY PEOPLE HAVE HAD THE ISSUE. BUICK STILL HAS NOT ISSUED A SAFETY RECALL AND REFUSES TO ACTUALLY INVESTIGATE THE REASON THIS IS HAPPENING. THE AVERAGE CONSUMER IS BEING HIT WIT A $400.00 FUSE BOX AND $600.00 FUEL PUMP REPLACEMENT. I ACTUALLY HAVE SINCE INSTALLED MY ORIGINAL FUEL PUMP. THE REPLACEMENT PUMP DID NOT HAVE A SENDING UNIT FOR THE FUEL GAUGE. WHY ARE THE DEALERS REPLACING PROBABLY PERFECTLY FINE FUEL PUMPS. THIS HAS BECOME A RACKET.

Mileage: 92,000

ENGINE STALLED AFTER STARTING AND DRIVING ABOUT 20 YARDS IN A PARKING LOT. THEN WOULD CRANK BUT NOT START AND HAD BURNING SMELL INSIDE CAR. HAD TOWED TO DEALER AND THEY FOUND A MELTED FUEL PUMP RELAY AND FUSE BOX LOCATED UNDER REAR SEAT. THEY SAID THERE WAS A POTENTIAL FIRE HAZARD IF DIDN'T REPLACE FUSE BOX TOO. CAR HAD 106,079 MILES AT TIME. *TR

Mileage: 106,079

ELECTRIC COMPONENTS OF FUEL DELIVERY SYSTEM SHORT CAUSING FIRE HAZARD. THE FUEL PUMP, FUEL PUMP RELAY, AND UNDER SEAT FUSE PANEL MALFUNCTION CAUSING THE RELAY AND FUSE PANEL TO OVERHEAT AND MELT DOWN. THE HEAT BUILDS WHILE DRIVING OR WHILE STARTING. THIS HAPPENED THREE TIMES IN A WEEK.

Mileage: 72,000

ON JULY 26, 2016, WHILE DRIVING ON CLEVELAND DRIVE, LOTS OF SMOKE STARTED COMING OUT FROM UNDER THE HOOD OF THE CAR THEN ALL OF A SUDDEN FIRE STARTED TO SHOOT OUT AS WELL. THERE WERE NO ISSUES PREVIOUSLY WITH THE CAR AS IT WAS IN PERFECT CONDITION INSIDE AND OUT. I CONTACTED BUICK TO SEE IF THE CAR WAS EVER RECALLED BUT IT WAS NOT, HOWEVER, IT PROBABLY SHOULD HAVE BEEN. NOW I AM WITHOUT A CAR BECAUSE IT WAS DEEMED A TOTAL LOSS. I ATTACHED PICTURES BUT DID NEED TO UPLOAD THE FIRE DEPT REPORT.

Mileage: 44,000

CAR WOULD CRANK OVER BUT WOULD NOT START. HAD FUEL PUMP AND BURNT RELAY REPLACED AND AND AN HOUR LATER THE CAR FUEL RELAY FAILED DUE TO OVERHEATING.

Mileage: 150,000

TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED THAT AFTER SHUTTING THE VEHICLE OFF, THE VEHICLE WOULD NOT IMMEDIATELY RESTART. WHILE INSPECTING THE VEHICLE IT WAS DISCOVERED THAT THE FUSE BOX AND FUEL PUMP HAD MELTED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.

Mileage: 125,000

FUEL RELAY BURNT SO REPLACED FUEL PUMP AND RELAY AND MY BRAND NEW RELAY JUST BURNT UP WHILE SITTING IN DRIVEWAY MY WIFE WAS DRIVING THE CAR WHEN CAR STOPPED AS SHE WAS LEAVING THE PARKING LOT OF A FRIENDS HOME WHERE I CHANGED THE FUEL PUMP AND FOUND OUT RELAY WAS BURNT AND NOW IT'S MELTING RELAYS

TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. WHILE DRIVING APPROXIMATELY 70 MPH, A STRONG BURNING ODOR WAS PRESENT. THE CONTACT DROVE HOME AND SHUT OFF THE VEHICLE. TWO HOURS LATER, THE VEHICLE WOULD NOT START AND WAS TOWED TO AN INDEPENDENT MECHANIC. IT WAS DIAGNOSED THAT THE REAR FUSE BOX TERMINAL BURNED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,100.

Mileage: 62,100

FUEL PUMP SHORTS OUT AND MELTS THE FUSE BOX THIS WAS WITH THE CAR PARKED IN THE DRIVEWAY COULD BE A FIRE HAZARD IF THIS HAPPENS YOU LOSE ALL CONTROL OF THE CAR AND MAKES IT A DEATH TRAP

Mileage: 46,000

TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE HAD AN ABNORMAL BURNING SMELL AND WOULD NOT OPERATE. IN ADDITION, THE CRUISE CONTROL DID NOT OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUSE BOX OVERHEATED AND MELTED, WHICH CAUSED THE FUEL PUMP AND VARIOUS OTHER ELECTRICAL COMPONENTS TO MALFUNCTION. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP AND FUSE BOX NEEDED TO BE REPLACED. THE VEHICLE NEEDED TO BE RECALIBRATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000...UPDATED 05-10-16 *BF UPDATED 6/14/18*JB

Mileage: 92,000

TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE HAD AN ABNORMAL BURNING SMELL AND WOULD NOT OPERATE. IN ADDITION, THE CRUISE CONTROL DID NOT OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUSE BOX OVERHEATED AND MELTED, WHICH CAUSED THE FUEL PUMP AND VARIOUS OTHER ELECTRICAL COMPONENTS TO MALFUNCTION. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP AND FUSE BOX NEEDED TO BE REPLACED. THE VEHICLE NEEDED TO BE RECALIBRATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000...UPDATED 05-10-16 *BF UPDATED 6/14/18*JB

Mileage: 92,000

POWER STREERING PUMP WENT BAD HAD TO REPLACE AT 79,000 MILES ALSO UNDERSEAT FUSE BLOCK BURNED OUT FUEL PUMP RELAY STOPPED WORKING THIS HAPPENED IN MY DRIVEWAY. *JS

Mileage: 79,000

TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE BECAME INCREASINGLY DIFFICULT TO SHIFT OUT OF PARK. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE FAILURE COULD NOT BE DIAGNOSED. PRIOR TO THE FAILURE, THE VEHICLE WAS PREVIOUSLY REMEDIED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE FAILURE OCCURRED APPROXIMATELY SIX TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 21,800.

Mileage: 21,800

TL* THE CONTACT OWNED A 2008 BUICK LUCERNE. WHILE DRIVING AT 45 MPH, THE VEHICLE LOST POWER AND BEGAN TO EMIT SMOKE. THE CONTACT OPENED THE HOOD AND THE VEHICLE BURST INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED AND DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,200.

Mileage: 63,200

HAVING A PROBLEM WITH THE CAR NOT STARTING. IT WAS STATIONARY IN THE GARAGE. HAD IT TOW TO GARAGE. THEY DIAGNOSED IT WAS A FUEL RELAY BURNING UP. A NEW RELAY DID START THE CAR.WE TOOK A SHORT TRIP OUT OF TOWN AND THE CAR STOPPED RUNNING...LEFT US STRANDED ON THE HIGHWAY. THE RELAY GAVE OUT AGAIN. A MECHANIC WILL NOW LOOK INTO THE FUEL PUMP REPLACEMENT. AND ELECTRICAL BOX UNDER THE SEAT.

Mileage: 66,900

TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. AFTER THE VEHICLE WAS DRIVEN FOR APPROXIMATELY 100 MILES, THE CONTACT PARKED THE VEHICLE. WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE ENGINE DID NOT START. THE CONTACT NOTICED A BURNING ODOR COMING FROM THE REAR OF THE VEHICLE. THE CONTACT REPLACED THE RELAYS AND THE ENGINE RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000. THE VIN WAS UNAVAILABLE.

Mileage: 57,000

FUEL PUMP STOPPED WORKING, REPLACED THEN FOUND OUT FUSE BOX UNDER BACK SEAT WAS MELTED AND HAD TO BE REPLACED. COULD HAVE STARTED A FIRE.

Mileage: 49,828

THE FUEL PUMP RELAY OVERHEATED AND MELTED IN THE FUSE BOX. I HAD TO HAVE THE RELAY AND FUSE BOX REPLACED. THE MECHANIC TOLD ME THAT THE FUSE BOX COULD HAVE STARTED A FIRE. HE TOLD ME TO GOOGLE THE PROBLEM WITH MY CAR BECAUSE HUNDREDS OF OTHER CAR OWNERS HAVE HAD THE SAME PROBLEM. SURE ENOUGH I DID JUST THAT AND I SAW HUNDREDS OF PEOPLE WITH THE SAME COMPLAINT ABOUT THIS MODEL CAR. GM NEEDS TO BE HELD ACCOUNTABLE. ARE THEY WAITING UNTIL SOMEBODY DIES FIRST BEFORE THEY ACKNOWLEDGE THE PROBLEM OF THE FUEL PUMP RELAY AND THE FUSE BOX? BTW I HAD TO REPLACE THE FUEL PUMP.

Mileage: 75,500

DRIVING DOWN HIGHWAY AND VEHICLE STALLED FOR NO REASON. ENGINE LIGHT DID NOT COME ON. ATTEMPTED TO START, BUT NOTHING HAPPENED...NO CLICK, NO CRANK, NOTHING. HAD TO WAIT 10 MIN. UNTIL KEY START ATTEMPT DID ANYTHING AND THEN RAN FINE. HAVE BEEN DRIVING IN TOWN ~35MPH AS WELL AS SLOWER SPEEDS AND VEHICLE WILL DO THE SAME THING...STALL. ATTEMPTED TO START, BUT NOTHING HAPPENED...NO CLICK, NO CRANK, NOTHING. HAD TO WAIT 10 MIN. UNTIL KEY START ATTEMPT DID ANYTHING AND THEN RAN FINE. THIS HAS HAPPENED APPROXIMATELY 12 TIMES IN THE LAST 2 MONTHS. THE GM RECALL (SOLUTION WAS A KEY INSERT) HAS BEEN PERFORMED AND THIS ISSUE HAS OCCURRED BEFORE AND AFTER THE RECALL FIX. *TR

Mileage: 52,000

2008 BUICK LUCERNE RECALL ON THE WEIGHT ON THE KEY RING. CAR WENT DEAD IN THE PARKING LOT. *MW THE IGNITION COIL AND MODULE WERE REPLACED. *JB

2008 BUICK LUCERNE THE CONSUMERS WIFE WAS STOPPED AT AN INTERSECTION WHEN SHE SUDDENLY REALIZED THE ENGINE WAS NO LONGER ON AND THE VEHICLE DID NOT MOVE. THE VEHICLE WOULD NOT RE-START AND HAD TO BE TOWED TO THE DEALER. DIAGNOSIS WAS THAT THE "IGNITION MODULE" HAD DEFAULTED. *MW THE CONSUMER STATED THE IGNITION FAILED, ONE DAY PRIOR TO RECEIVING THE RECALL NOTICE IN THE MAIL. *JB

2008 BUICK LUCERNE. THE CAR STALLED AND LOST POWER STEERING AND BRAKE CAPABILITY ON A NARROW COUNTRY ROAD. *TA THE CONSUMER RECEIVED A RECALL LETTER ON AUGUST 21, 2014. THE PROBLEM REGARDING THE IGNITION IN RECALL, DESCRIBED THE PROBLEM SHE EXPERIENCED. *JB

TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE LANE DEPARTURE WARNING SYSTEM BECAME INOPERABLE AND THE WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED ON A DAILY BASIS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE VEHICLE'S WARNING CAMERA NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 29,000. UPDATED 01/07/14*LJ THE CONSUMER STATED THE "LANE DEPARTURE WARNING SYSTEM" FAILURE OCCURRED DIRECTLY AFTER THE IGNITION RECALL REPAIR WAS PERFORMED. UPDATED 10/7/2015 *JS

Mileage: 29,000

2008 BUICK LUCERNE. CONSUMER STATES HE RECEIVED A RECALL NOTICE IN THE MAIL, AND ALSO MADE AN APPOINTMENT BUT HE WAS TOLD IT WOULD TAKE ONE MONTH TO FIX THE VEHICLE.*SS

TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE DEALER STATED THAT THE CONTACT HAD TO WAIT FOR THE SECOND RECALL NOTIFICATION. THE SECOND NOTIFICATION WAS RECEIVED, BUT THE PARTS WERE STILL NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2008 BUICK LUCERNE. CONSUMER WRITES IN REGARDS TO EXPRESS DISCONTENT WITH A LOCAL DEALERSHIP. *TGW THE CONSUMER STATED THE RECALL WAS PERFORMED, BY HER LOCAL MECHANIC AND SHE SHOULD BE REIMBURSED. RECALL #10V240000 *JB

TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN STATED THAT THE IGNITION COIL AND MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 24,863. UPDATED 12/2/14*CN UPDATED 05/7/2015 *JS

Mileage: 24,863

TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE FAILED TO TURN OFF WHEN THE KEY WAS IN THE IGNITION. THE VEHICLE ALSO FAILED TO RESPOND WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

Mileage: 35,000

2008 BUICK LUCERNE. CONSUMER WRITES IN REGARDS TO VEHICLE KEY RECALL NOTICE AND STATES NOT SURE REPAIRS WILL BE A REMEDY. *SMD ACCORDING TO THE RECALL NOTICE, THE PARTS WERE NOT AVAILABLE. *JB

WHILE DRIVING, I WENT OVER A BUMP IN THE ROAD. THE DASHBOARD LIGHTS AND BELL STARTED FLASHING, AND MESSAGE CENTER SAID "ENGINE POWERING DOWN", THEN IMMEDIATELY SAID "ENGINE POWERED OFF". THERE WAS NO POWER STEERING OR BRAKES. I WAS ABLE TO PULL SOMEWHAT OFF THE SIDE OF THE ROAD. I TURNED THE KEY, AND NO RESPONSE. AFTER APPROX. FIVE MINUTES, I TRIED THE KEY AGAIN, AND THE CAR STARTED (NOT SMOOTHLY), AND WAS FINE. AFTER ONE WEEK, THE SAME THING HAPPENED WHILE DRIVING AT APPROX. 20 MPH (AUG 24), AND AGAIN HAPPENED WHILE DRIVING 45 MPH (AUG 27). EACH TIME, WE WERE FORTUNATELY NOT AROUND OTHER VEHICLES. AFTER THE SECOND STALL, WE RECEIVED A RECALL NOTICE FROM GM FOR THE IGNITION SWITCH. TALKED TO THE RECALL CENTER, WHO TOLD US IT WAS NOT UNDER THE RECALL BECAUSE WE DID NOT KNOW IF THE KEY HAD ACTUALLY TURNED OFF. WE HAD TAKEN ALL OTHER KEYS AND FOBS OFF THE KEY, BUT THE THIRD INCIDENT OCCURRED ON AUGUST 27. WE THEN TOOK THE CAR TO THE GM DEALER WHO DID A DIAGNOSTIC CHECK ON SEPTEMBER 2. HE FOUND A LOOSE GROUND WIRE, AND FELT IT WAS FIXED. WE PICKED UP THE CAR, DROVE APPROXIMATELY 1.5 MILES AND THE CAR STALLED AGAIN. WHEN IT STARTED, WE DROVE IT BACK TO THE GM DEALERSHIP. IT HAS NOW BEEN AT THE GM DEALER SINCE SEPTEMBER 2. THEY CONTINUE TO TEST DRIVE AND RUN DIAGNOSTIC CHECKS AND NOTHING SHOWS UP. WE HAVE CONTACTED GM RECALL CENTER THREE TIMES SINCE, AND HAVE HAD NO RETURN PHONE CALLS. *TR

Mileage: 90,000

TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 31,126. UPDATED 11/12/14*LJ UPDATED 92/03/15.*JB

Mileage: 31,126

2008 BUICK LUCERNE. CONSUMER WRITES IN REGARDS TO DASHBOARD LIGHTS ISSUES AND VEHICLE KEY FOB RECALL NOTICE. *SMD THE CONSUMER STATED THE DASHBOARD LIGHTS WOULD GO OUT. ESPECIALLY, IN THE EVENING. BY THE TIME HE ARRIVED AT THE DEALER, THE LIGHTS WOULD COME BACK ON. THE PARTS FOR THE RECALL, WERE NOT AVAILABLE. *JB

TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. WHILE DRIVING APPROXIMATELY 30 MPH AND CHANGING LANES, ANOTHER VEHICLE CRASHED INTO THE DRIVER SIDE OF THE CONTACT'S VEHICLE. THE SIDE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED BACK AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INDICATED THAT THE AIR BAGS DID NOT DEPLOY DUE TO A FAILED IGNITION SWITCH. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 93,000.

Mileage: 93,000

TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. WHILE DRIVING AT AN UNKNOWN SPEED, THE ENGINE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FUSE BLOCK WAS DEFECTIVE AND CAUSED THE FUEL PUMP MODULE TO FAIL. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 77,602. UPDATED 09/24/14*LJ..UPDATED 09/25/14 *BF THE CONSUMER STATES THE VEHICLE WOULD NOT START. HOWEVER WHILE DRIVING ON 9/13 AT VARIOUS SPEEDS THE ENGINE DIED. IT DIED ONCE AGAIN FOR THE MECHANIC.THE DIAGNOSTIC SHOWED THE VEHICLE WAS NOT RECEIVING FUEL. UPDATED 2/24/2015 *JS

Mileage: 77,602

TL-THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 15 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO FOUR VEHICLES AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR REPAIRS. THE FRONT END, THE FRONT DRIVER'S SIDE DOOR AND MIRROR WERE REPLACED. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000. PAM

Mileage: 63,000

IN AUGUST OF 2011 I PURCHASED WHAT WAS SUPPOSED TO BE A CERTIFIED PRE-OWNED BUICK SUPERIOR BUICK. I HAD NUMEROUS PROBLEMS THAT I TRIED TO GET FIXED UNDER WARRANTY(SUSPENSION, THERMOSTAT, AIR BAGS, STEERING ETC.) OR GOOD FAITH (ONLY BRAKES) JUST TO NAME A FEW, AND TRIED TO GET A REFUND UNDER MY WARRANTY OR DIFFERENT CAR WITHIN THE FIRST 72 HOURS/150 MILES OF RESIGNING MY CONTRACT AND WAS DENIED. I MADE NUMEROUS TRIPS TO THE DEALERSHIP TO GET THESE PROBLEMS SERVICED AND WAS TOLD EVERY TIME THAT NOTHING WAS WRONG, THEY FOUND DEBRIS HERE A SCREW THERE, TIGHTENED THIS, BLAMED IT ON THIS ETC. THEY NEVER FIXED OR REPLACED ANYTHING BUT A WATER PUMP AND A COUPLE OF ELECTRICAL BULBS (THE SAME ONES). AFTER AT LEAST 5 ATTEMPTS TO GET IT FIXED( PER LAWS SET FORTH) I HAD A COUPLE OF FACE-TO- FACE MEETINGS WITH THE G.M./PART OWNER LOUIS FALLER. DURING THESE MEETINGS, HE TELLS ME EVERYTHING FROM YOU GOT A LEMON, THAT HE BELIEVED THE CAR WAS WRECKED PRIOR, TO THAT HE FIRED A COUPLE OF EMPLOYEES FOR PUTTING BAD CARS ON HIS LOT AND NOT FIXING THEM PROPERLY UNDER WARRANTY, AMONGST OTHER THINGS. SO AFTER NO LUCK WITH A REFUND I BEGAN TO GET OPINIONS WHICH UNCOVERED EVERYTHING FROM PRIOR DAMAGE TO SEVERAL THINGS WRONG WITH THE SUSPENSION IN LATE 2012 ETC. SO IN LATE 2013, AFTER ALL THE THINGS PROGRESSED TO REALLY BAD AND I GOT MY X-MAS BONUS I BEGAN FIXING IT AND REACHED OUT TO HENDRICK CORPORATE. THEY LIED TO ME AND SAID THEY WOULD GIVE ME AT LEAST THE MONEY FOR FIXING WHAT I ALREADY FIXED AND THAT I HAD TO GET REST FROM DEALERSHIP. THEY LATER TOOK IT BACK CAUSE I WASN'T SIGNING OVER NO RIGHTS BECAUSE I STILL HAD SEVERAL THOUSAND IN DAMAGES. SO I REACHED OUT G.M. CUSTOMER SERVICE AND EXECUTIVE BRANCHES. THEY WERE LIKE AUTOMATED PUPPETS. PLEASE REFER TO ATTACHMENTS. THE RIGHT FRONT BEARING, WAS REPLACED. THERE WAS AN ISSUE WITH THE ANTI-LOCK BRAKES THE RIGHT FRONT STRUT SHIELD WAS STICKING AND MAKING A CLICKING SOUND, THE TIRES WERE CUPPING, CREATING A RUMBLING SOUND, TIE RODS NEEDED TO BE REPLACED, THE PRESSURE LINE FROM THE POWE

Mileage: 43,000

2008 BUICK LUCERNE. CONSUMER WRITES IN REGARDS TO VEHICLE STOPPED SEVERAL TIMES WHILE DRIVING. *SMD THE CONSUMER STATED FOUR MECHANIC'S WORKED ON THE VEHICLE, AND THEY WERE UNABLE TO FIX IT. THE CONSUMER NO LONGER OWNS THE VEHICLE. *JB

I HAVE A 2008 BUICK LUCERNE. I HAD APPROXIMATELY 78,200 MILES ON THE CAR. IN DECEMBER 2013 I WAS PLAYING MUSIC IN MY VEHICLE WITH OUT THE CAR BEING ON. THE CAR BATTERY WAS DRAINED BUT, WHAT SURPRISING TO ME WAS THE FACT THAT I COULDN'T GET THE KEY TO MOVE (UP OR DOWN/ IN OR OUT ) THE IGNITION . AFTER WAITING 45 MINUTES FOR AAA, ALL IT TOOK WAS A JUMP, AND THE KEY WAS RELEASED . SO I *TR

Mileage: 78,124

IN DECEMBER OF 2013 I WAS PLAYING MUSIC IN MY VEHICLE, ( 2008, BUICK LUCERNE) THE BATTERY GOT GO DRAINED. THE THING THAT SURPRISED ME WAS THE FACT THAT AFTER, THE BATTERY WAS DRAINED THE IGNITION CEASED. I COULDN'T MOVE THE KEY UP/DOWN OR IN/OUT OF THE IGNITION. I THINK THAT THIS COULD HAVE BEEN VERY SERIOUS IF I HAD LOST POWER ON THE HIGH WAY. (ALTERNATOR OR BATTERY) WHEN AAA CAME ON THE SCENE AS SOON AS THEY HOOKED UP MY VEHICLE TO A PORTABLE BATTERY AND, TURNED IT ON THE KEY WAS RELEASED IMMEDIATELY. *TR

Mileage: 78,124

TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED WHILE TRAVELING 55 MPH, THERE WAS A BURNING SMELL THROUGHOUT THE VEHICLE. A PRIVATE MECHANIC REPLACED THE STARTER RELAY SWITCH; HOWEVER WHEN THE CONTACT STARTED THE VEHICLE THE FOLLOWING DAY THE FUSE BOX WAS BURNED OUT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE FUSE BOX NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE 44,000.

Mileage: 42,000

TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED WHILE TRAVELING 55 MPH, THERE WAS A BURNING SMELL THROUGHOUT THE VEHICLE. A PRIVATE MECHANIC REPLACED THE STARTER RELAY SWITCH; HOWEVER WHEN THE CONTACT STARTED THE VEHICLE THE FOLLOWING DAY THE FUSE BOX WAS BURNED OUT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE FUSE BOX NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE 44,000.

Mileage: 42,000

2008 BUICK LUCERNE. CONSUMER WRITES IN REGARDS TO DOOR LOCKING PROBLEMS. *SMD THE CONSUMER STATED THE DOORS WOULD LOCK ON THEIR OWN. A FEW WEEKS AGO, THE DOORS LOCKED WITH THE CONSUMER STILL INSIDE THE VEHICLE, AND SHE WAS UNABLE TO GET OUT, EVEN THOUGH SHE PRESSED THE UNLOCK BUTTON. THE DOOR LOCK PROBLEM WAS INTERMITTENT. ALSO, THE VEHICLE STALLED, AND THE VEHICLE HAD TO BE TOWED. THE IGNITION , MODULE WAS REPLACED. *JB

INSTRUMENT PANEL GAUGES ARE DIFFICULT TO READ ON 2008 BUICK LUCERNE I HAVE A 2008 BUICK LUCERNE WITH AN INSTRUMENT PANEL LIGHTING PROBLEM. MOST OF THE TIME THE GAUGES ARE VERY DIFFICULT TO READ. BUICK HAS AN ONGOING PROBLEM WITH THIS PROBLEM. THE EARLIEST CARS THAT I'VE FOUND TO EXHIBIT THIS PROBLEM ARE 2003 BUICKS. THE LATEST IS 2013. BUICK DOES NOT ACKNOWLEDGE THIS PROBLEM AND STONEWALLS WHEN ASKED TO ASKED CORRECT IT. I BELIEVE IT IS A SAFELY ISSUE AND SHOULD BE CORRECTED. BELOW ARE TWO OF THE MANY SITES WHERE OWNERS ADDRESS THE PROBLEM. HTTP://CAR-AND-SAFETY.COM/BUICK-DIGITAL-INSTRUMENT-PANEL.HTM HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2006/BUICK/LUCERNE/INSTRUMENT+PANEL. *TR

Mileage: 9,000

CAR WOULD NOT START, AND THE FUEL RELAY FUSE HAD BLOWN, DAMAGING THE FUSE BOX. FUSE WAS REPLACED AND ON DEC 4, 2013 THE CAR WOULD NOT START AGAIN. NEW FUSE BLOCK HAD TO BE INSTALLED. MECHANIC'S DIAGNOSES SAID THE FUEL PUMP WAS NOT RECEIVING GOOD VOLTAGE AT TIME, FURTHER INSPECTION AND TESTING SHOWED UNDER THE REAR SEAL LEFT SIDE FUSE BLOCK IS RECEIVING GOOD VOLTAGE BUT SENDING A LOW VOLTAGE SIGNAL TO THE FUEL PUMP. FURTHER INVESTIGATION SHOWS A BURNT AND MELTED HIGH RESISTANCE CONNECTION AT THE FUEL PUMP RELAY. NORMALLY, I UNDERSTAND THE FUSE NEXT TO THE RELAY SHOULD HAVE BLOWN. PROBLEM SEEMS TO STEM WITH THE FUSE BOX AND THERE WAS ONLY ONE AVAILABLE IN THE UNITED STATES ON 12/4/2013 WHICH I GOT. MY MECHANIC WAS TOLD THEY ARE ON NATIONAL BACKORDER AND IT COULD TAKE UP TO 6 MONTHS TO RECEIVE ONE. SO THERE IS AN OBVIOUS PROBLEM WITH THESE FUSE BOXES.

Mileage: 52,600

MY CAR DROVE PERFECTLY FINE IN THE MORNING. EARLY AFTERNOON I WENT TO DRIVE THE CAR AND ALTHOUGH IT CRANKED, IT DID NOT AND WOULD NOT START. I TOOK IT THE DEALER WHO INFORMED ME THAT THE FUEL PUMP PULLED TOO MUCH AMPERAGE, CAUSING THE RELAY AND THE FUSE BOX TO BURN. HE STATED I WAS LUCKY THE CAR DID NOT CATCH ON FIRE. HE FURTHER ADVISED ME THAT I HAD TO CHANGE ALL THREE PARTS AT A COST OF OVER $1600!! I DID FURTHER RESEARCH AND DISCOVERED THAT THIS IS A KNOWN AND COMMON PROBLEM WITH THE 2008 BUICK LUCERNE. I AM AMAZED THAT I WAS NOT ADVISED OF THIS POTENTIAL LIFE THREATENING PROBLEM AND THAT EVEN WITH THE KNOWLEDGE, GM DID NOT ISSUE A RECALL. I HAVE ASKED GM TO PAY FOR THE FIXING OF THIS PROBLEM, BUT THUS FAR THERE HAS NOT BEEN ANY DECISION AS TO WHAT THEY WILL DO. I NEED GM TO FIRST PAY TO FIX THE PROBLEM, AND SECOND TO ISSUE A RECALL BEFORE SOMEONE GETS KILLED. *TR

Mileage: 77,000

AS I WAS TURNING A CORNER IN THIS VEHICLE THE ENGINE SUDDENLY STOPPED RUNNING. AS I WAS ON A LIGHTLY TRAVELED STREET INSIDE A DEVELOPMENT I WAS ABLE TO STOP NEAR THE CURB. I ATTEMPTED TO RESTART THE CAR BUT IT WOULD NOT START. I CALLED FOR ASSISTANCE AND A FLAT BED TOW TRUCK CAME AFTER 1 HOUR. THE CAR WAS TAKEN TO A BUICK DEALER THAT I NORMALLY USE. THE PROBLEM WAS DIAGNOSED AS THE FAILURE OF THE IGNITION MODULE AND 3 IGNITION COILS THAT WERE SUPPOSEDLY DAMAGED BY THE FAILING IGNITION COIL. I FEEL THAT THIS IS A SERIOUS PROBLEM AS THE SUDDEN LOSS OF POWER CAUSED THE POWER STEERING AND BRAKING TO CEASE. IF I HAD BEEN ON A BUSY HIGHWAY OR INTERSTATE IT COULD HAVE RESULTED IN AN CRASH AS A RESULT OF THE LACK OF CONTROL OF THE VEHICLE. I BELIEVE I WAS FORTUNATE TO BE ON A LIGHTLY TRAVELED ROAD INSIDE A DEVELOPMENT. *TR

Mileage: 65,871

THREE DOOR LOCKS CEASED WORKING AT VARIOUS TIMES REGARDLESS OF USING A KEY FOB OR THE SWITCH ON THE INSIDE OF THE DOOR. TWO WERE REPAIRED AT A GM REPAIR FACILITY (DEALER). THAT GM REPAIR FACILITY ATTEMPTED TO FIX THE 3RD ONE, BUT WAS UNSUCCESSFUL. IT IS AGGRAVATING TO HAVE TO LOOK AT ALL 4 DOORS EACH TIME THE CAR IS UNLOCKED OR LOCKED TO CHECK THE POSITION OF THE LOCK KNOB. HAZARD: IF THE DOOR WOULD NOT LOCK WHEN THE CAR IS LEFT PARKED, IT MIGHT BE EASILY BROKEN INTO, OR IF THE DOOR DIDN'T UNLOCK IN AN EMERGENCY, IT MIGHT TRAP SOMEONE INSIDE. *TR

Mileage: 10,675

PURCHASED VEHICLE 4/2/12. 6/30/12 CAR WOULD NOT START. FULL POWER AND CRANK BUT WOULD NOT ENGAGE. CAR TOWED AND DIAGNOSED AS FUEL PUMP/RELAY. THE RELAY WAS MELTED. REPAIRED WITHOUT INCIDENT. JULY 23,2012 CAR REPEATED. NO START. CAR TOWED AGAIN AND RELAY IS MELTED AGAIN. RESEARCHING IT SEEMS TO BE A COMMON EVENT OCCURRING IN 2008 V8. MECHANIC HAS DETERMINED IT TO BE AN ELECTRICAL PROBLEM STEMMING FROM FUSE AND AMPS BEING DELIVERED TO RELAY. *TR THE CONSUMER STATED THE MANUFACTURER EXCEEDED AND A REASONABLE AMOUNT OF TIME ADDRESSING THE FAILURE.*JS

Mileage: 86,000

THE HEATED WINDSHIELD WASHER RECALL 10153 IS NOT SUFFICIENT. THEY ARE NOT OFFERING A REPAIR BUT TO DISABLE IT. I AND MANY OTHERS WHO HAVE THIS OPTION ARE NOT GOING TO GET THE RECALL DONE BECAUSE WE WANT THIS FEATURE TO WORK. BECAUSE OF THIS MANY ARE AT RISK. WHAT IF SOMEONE DOES NOT GET IT DONE AND PARKS THEIR VEHICLE UNDER AN APARTMENT COMPLEX GARAGE AND IT IGNITES? EVEN PEOPLE WHO THAT DO NOT HAVE THIS CAR ARE AT RISK. I BOUGHT A MUCH MORE EXPENSIVE CAR THEN I REALLY NEEDED BECAUSE OF THIS FEATURE. GM SHOULD BE FORCED TO FIND A NEW VENDOR TO DESIGN A REPLACEMENT MODULE. IT'S BEING DISABLED BECAUSE IT IS CHEAPER FOR THEM TO GIVE YOU $100 THEN TO REDESIGN AND FIX THE PROBLEM. WHAT WILL BE NEXT, IF THE ABS MODULES START TO BURN AND THE VENDOR GOES OUT OF BUSINESS WILL THEY THEN HAVE A RECALL TO DISABLE THE ABS? I PLEAD WITH YOU TO NOT LET GM GET AWAY WITH THIS. THANK YOU *TR

Mileage: 10

2008 BUICK LUCERNE. CONSUMER WRITES REGARDING RECALL AND CLASS ACTION SUIT INVOLVING GM *TGW THE CONSUMER STATED THE HEATED WASHER FLUID SYSTEM (HWFS) WAS A MARKETING FEATURE ON THE GM PRODUCT. THE PROPOSED SOLUTION OF PERMANENTLY DISABLING AND REMOVING THE HEATED WASHER FLUID SYSTEM IS NEITHER ACCEPTABLE NOR JUST. *JB

DURING DAYLIGHT HOURS THE INSTRUMENTAL PANEL LIGHTS WILL BE DIM OR GO DIM WHILE DRIVING. YOU WILL NOT BE ABLE TO READ ANY INFORMATION ON THE DASH WHEN SUN SHINES ON OR NEAR THE PANEL. DEALER REPLACED PANEL BUT IT DID NO GOOD. WENT BACK TO DEALER BUT HE SAID THEY COULD NOT FIX IT. *TR

Mileage: 3,000

I HAVE AN 08 BUICK LUCERNE CXL UNDER WARRANTY. AT TIMES THE INSTRUMENT PANEL LIGHTS ARE SO DIM YOU CANNOT READ THE PANEL WHEN THE SUN SHINES ON THEM A BIT. I TOOK IT TO DEALER AND THEY REPLACED PANEL LIGHT. NO HELP. THEY SAID BUICK WILL NOT HELP THEM. TOOK IT BACK AND EXPLAINED PROBLEM AND THEY SAID YES, YOU AND A THOUSAND OTHERS. I CONTACTED BUICK DIVISION AND THEY FILE MY EMAIL AND GIVE ME A LONG NUMBER. DEALER AGREES IT IS A SAFETY PROBLEM. WHEN DRIVING IN MOUNTAINS I WANT TO KNOW MY SPEED, GEAR I'M IN ETC. IT DON'T HAPPEN ALL THE TIME SO I AM SURE THERE IS A SIMPLE FIX. A SWITCH OR COMPUTER OR SOMETHING SIMILIAR. THANKYOU. *TR

Mileage: 600

I TOOK DELIVERY OF A 2008 BUICK LUCERNE.LAST YEAR. ALMOST IMMEDIATELY I HAD PROBLEMS. I PROCEEDED UNDER PA. LEMON LAW DUE TO ELECTRICAL ISSUES (ENGINE LIGHT INDICATING A PROBLEM) REPRESENTED BY COUNSEL. I WAS TOLD THE PROBLEM WAS FIXED AND SETTLED FOR A FLAT AMOUNT. SINCE THAT TIME I HAVE HAD ADDITIONAL ENGINE LIGHT ISSUES BUT THIS TIME IT HAS BEEN DIAGNOSED (AND DOCUMENTED) AS A PROBLEM COMPLETELY DIFFERENT THAN THAT WHICH OCCURRED PREVIOUSLY. THE ORIGINAL PROBLEM WAS WELL IN EXCESS OF FIVE TIMES AND CLOSE TO 30 DAYS DOWN TIME. THIS NEW PROBLEM IS NOW ON ITS SECOND OCCURRENCE AND NOW I AM IN RENTAL CAR. I HAVE INFORMED GM AND THE DEALER THAT THIS VEHICLE IS AN ACCIDENT WAITING TO HAPPEN. IT IS A POTENTIAL DEATH TRAP. THE DEALER FINALLY ADMITS TODAY THAT THIS VEHICLE IS DEFECTIVE. HOWEVER, GM HAS TAKEN A POSITION THAT THE FIRST INCIDENT WAS SETTLED THAT THEY REFUSE TO ACKNOWLEDGE THAT THERE IS A NEW & SECOND PROBLEM NOT FIXED BY THE FIRST RECALL. I HAVE EVEN OFFERED TO GIVE THEM THEIR SETTLEMENT MONEY BACK ON THE FIRST OCCURRENCE I AM SO DISGUSTED. THE CAR IS A DANGER NOT ONLY TO MYSELF BUT TO OTHERS THAT I AM ON THE ROAD WITH AS A TRAVEL THE PA TPK. EVERYDAY FOR WORK. GM REFUSES TO LISTEN TO THEIR DEALER WHO NOW ADMITS THAT THIS VEHICLE IS DEFECTIVE AND CONFIRMS A NEW AND SECOND PROBLEM. GM WILL NOT LISTEN TO THEIR DEALER NOR TAKE THIS SERIOUSLY. ONE PROBLEM SOLVED ANOTHER ELECTRICAL PROBLEM (SUPPOSEDLY INVOLVING AN EMISSION SYSTEMS BREAKDOWN) TO GO. CAN SOMEONE AT THE AGENCY PLEASE HELP ME? *TR

Mileage: 14,000

ON A SUNNY DAY IT IS NOT POSSIBLE TO READ THE INSTRUMENT PANEL UNDER THE COWL. MOST IMPORTANT : ONE CANNOT READ THE SPEEDOMETER SO THAT YOU CAN ONLY JUDGE YOUR SPEED BY WHETHER YOU ARE PASSING EVERYONE OR THEY ARE PASSING YOU. NOR ARE ANY OF THE OTHER INSTRUMENTS READABLE. AT NIGHT THERE IS NO PROBLEM AS THE INSTRUMENT LIGHTS ARE FINE, BUT THE INSTRUMENT LIGHTS DO NOTHING TO HELP THE DAY PROBLEM. THESE ARE ALL ACCIDENTS WAITING TO HAPPEN. I SPOKE WITH BUICK IN DETROIT AND ALSO MY LOCAL BUICK DEALER. DETROIT SAID THEY WERE AWARE OF THE PROBLEM BUT HAD NO SUGGESTION. MY DEALER ALSO HAD NO SUGGESTION. THIS IS CLEARLY A DESIGN FLAW THAT NEEDS CORRECTION. *TR

TL*THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT NOTICED THAT THE LIGHTING ON THE INSTRUMENT CONTROL PANEL HAD A CONSTANT LOW INTENSITY, RESULTING IN POOR ILLUMINATION. AS A RESULT, HE WAS UNABLE TO SEE THE WARNING LIGHTS AND OTHER IMPORTANT INFORMATION ON THE INSTRUMENT CONTROL PANEL. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT IT WAS A CHARACTERISTIC OF THE VEHICLE. THE FAILURE MILEAGE WAS 90 AND CURRENT MILEAGE WAS 1,300. UPDATE 10/01/08 *CW UPDATED 10/02/08. *JB

Mileage: 90

I PURCHASED A NEW 2008 BUICK LUCERNE AND UNABLE TO READ INSTRUMENT PANEL GAUGES ESPECIALLY SPEED, GAS, ETC DURING DAYLIGHT PERIODS WITH BRIGHT SUN AND/OR HAZY WHEN AUTO RUNNING LIGHTS ARE ON. DRIVER IS UNABLE TO OBSERVE THE AUTO'S SPEED, AMOUNT OF FUEL AND OTHER INSTRUMENTS ON PANEL. THIS IS CAUSED BY THE INSTRUMENT PANEL BEING INSTALL TO FAR BACK INTO THE CONSOLE , THEREFORE IN DEEP SHADOW . ALSO THERE IS NO BACK LIGHTING WHEN THE AUTO RUNNING LIGHTS ARE ON. THIS IIS A MAJOR SAFETY DAY TIME CONCERN AS DRIVER IS UNABLE TO PROPER JUDGE HIS SPEED AS WELL AS BEING ABLE TO OBSERVE OTHER INSTRUMENT PANEL MONITORS. *TR

TL*THE CONTACT OWNS A 2008 BUICK LUCERNE. AFTER PURCHASING THE VEHICLE, THE CONTACT REALIZED THAT THE BATTERY WAS LOCATED UNDER THE REAR PASSENGER SEAT. THE CONTACT STATED THAT IF A CRASH OCCURRED, BATTERY FUMES AND ACIDS COULD BE RELEASED INTO THE PASSENGER COMPARTMENT. THE DEALER AND MANUFACTURER HAVE NOT BEEN NOTIFIED. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 25.