14
Complaints
2
Crashes
2
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Engine Complaints

Showing 14 of 14
Mar 6, 2023 170,000 mi

The contact owns a 2009 Buick Lucerne. The contact stated that while driving approximately 70 MPH, the fuel pump relay overheated and burned the fuse box. The accelerator pedal and steering wheel became inoperable. The contact was able to control the vehicle and park the vehicle. There were no warning lights illuminated. The contact replaced the relay, but the vehicle failed to start. The contact called the local dealer and was advised to schedule an appointment for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 170,000.

Mar 6, 2023 170,000 mi

The contact owns a 2009 Buick Lucerne. The contact stated that while driving approximately 70 MPH, the fuel pump relay overheated and burned the fuse box. The accelerator pedal and steering wheel became inoperable. The contact was able to control the vehicle and park the vehicle. There were no warning lights illuminated. The contact replaced the relay, but the vehicle failed to start. The contact called the local dealer and was advised to schedule an appointment for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 170,000.

Sep 10, 2019 71,818 mi

TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. WHILE DRIVING 40 MPH, THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD AND TURNED OFF. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT IT CONTINUED TO STALL AND TURN OFF. THE VEHICLE WAS NOT ABLE TO BE DRIVEN AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TOWED TO NORTHWEST HILLS CHEVROLET BUICK GMC (LOCATED AT 2065 E MAIN ST, TORRINGTON, CT 06790, (860) 626-5296) WHERE IT WAS DIAGNOSED THAT THE REAR FUSE BLOCK AND THE RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,818. *TT THE CONSUMER STATED THAT THE FUSE BLOCK WAS MELTED. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT OFFER ANY ASSISTANCE DUE TO THE VEHICLE BEING OUT OF WARRANTY. *JS 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB *TR

Sep 10, 2019 71,818 mi

TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. WHILE DRIVING 40 MPH, THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD AND TURNED OFF. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT IT CONTINUED TO STALL AND TURN OFF. THE VEHICLE WAS NOT ABLE TO BE DRIVEN AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TOWED TO NORTHWEST HILLS CHEVROLET BUICK GMC (LOCATED AT 2065 E MAIN ST, TORRINGTON, CT 06790, (860) 626-5296) WHERE IT WAS DIAGNOSED THAT THE REAR FUSE BLOCK AND THE RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,818. *TT THE CONSUMER STATED THAT THE FUSE BLOCK WAS MELTED. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT OFFER ANY ASSISTANCE DUE TO THE VEHICLE BEING OUT OF WARRANTY. *JS 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB *TR

Mar 18, 2017 Crash

TAKATA RECAL.L ALL OF THE ABOVE .RIGHT REAR DOOR LOCK.KEY FOB.PERMANENT CARBON MONOZIDE POSION.SEE THE COMPLAINTS ON FILE.

Mar 18, 2017 Crash

TAKATA RECAL.L ALL OF THE ABOVE .RIGHT REAR DOOR LOCK.KEY FOB.PERMANENT CARBON MONOZIDE POSION.SEE THE COMPLAINTS ON FILE.

Jan 4, 2017 92,800 mi

TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. WHILE DRIVING 55 MPH, THE VEHICLE STALLED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED, BUT THE ISSUE OCCURRED PREVIOUSLY AND THE SERVICE AIR BAG INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL MINUTES EACH TIME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED THE FAILURE MILEAGE WAS 92,800. UPDATED 03/07/17*LJ *TR

Jan 4, 2017 92,800 mi

TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. WHILE DRIVING 55 MPH, THE VEHICLE STALLED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED, BUT THE ISSUE OCCURRED PREVIOUSLY AND THE SERVICE AIR BAG INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL MINUTES EACH TIME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED THE FAILURE MILEAGE WAS 92,800. UPDATED 03/07/17*LJ *TR

May 28, 2015 68,000 mi

TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE RANDOMLY LOST POWER. ONCE THE VEHICLE RESTARTED, IT WOULD SHUTTER AND JERK. IN ADDITION, THE SPEED WOULD ACCELERATE AND DECELERATE DURING THE FAILURE BEFORE RETURNING BACK TO NORMAL. THE ENGINE SERVICE CENTER LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL AND THE TRACTION CONTROL AND ANTI-LOCK BRAKES WOULD NOT WORK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE COULD BE A BAD CONNECTION BETWEEN THE ACCELERATOR PEDAL AND THE FUEL BEING SENT TO THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 68,000.

May 28, 2015 68,000 mi

TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE RANDOMLY LOST POWER. ONCE THE VEHICLE RESTARTED, IT WOULD SHUTTER AND JERK. IN ADDITION, THE SPEED WOULD ACCELERATE AND DECELERATE DURING THE FAILURE BEFORE RETURNING BACK TO NORMAL. THE ENGINE SERVICE CENTER LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL AND THE TRACTION CONTROL AND ANTI-LOCK BRAKES WOULD NOT WORK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE COULD BE A BAD CONNECTION BETWEEN THE ACCELERATOR PEDAL AND THE FUEL BEING SENT TO THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 68,000.

Feb 3, 2015 Fire 108,290 mi

WHILE DRIVING IN PETOSKEY THE CAR STARTED TO MISS AN BACKFIRING THEN THE MOTOR STOP RUNNING. I COULDN'T STOP OR STEER THE CAR. AFTER I GOT THE CAR FINELY STOPPED THE CAR WOULDN'T START UP AN I COULD SMELL LIKE WIRE BURNING. I HAD THE CAR DELIVERED TO AN AUTO SHOP BROWN MOTORS IN HARBOR SPRINGS MI. AFTER THE DIAGNOSIS THEY FOUND THAT THE FUSE BLOCK UNDER THE REAR SEAT WAS BURNED UP AT THE FUEL PUMP FUSE, AN WAS ON FIRE AT ONE TIME.. THE FUSE BLOCK WAS BEYOND FIXING AN NEEDED A NEW ONE INSTALLED. THERE WAS A RECALL ON THE IGNITION SWITCH, BUT THIS ISN'T WHAT IS WRONG WITH THESE CARS, I DON' BELIEVE THAT THE IGNITION SWITCH ON THERE RECALL ARE WHAT IS WRONG, I BELIEVE THAT THE FUSE BLOCK IS WHAT WRONG WITH THERE RECALLS WHEN THE FUSE SHORTS OUT THE FUEL PUMP STOPS AN SO DOES THE CAR MOTOR. STRANGE THAT THE CAR DEALERS FOR SOME REASON HAS THEM IN STOCK, THERE SHOULD BE A RECALL ON ALL CAR WITH THIS TYPE OF FUSE BOX, THIS IS WHAT CAUSING THESE CAR TO STOP RUNNING AN GET IN A ACCIDENTS. TO DAY I GOT LUCKY. *TR

Feb 3, 2015 Fire 108,290 mi

WHILE DRIVING IN PETOSKEY THE CAR STARTED TO MISS AN BACKFIRING THEN THE MOTOR STOP RUNNING. I COULDN'T STOP OR STEER THE CAR. AFTER I GOT THE CAR FINELY STOPPED THE CAR WOULDN'T START UP AN I COULD SMELL LIKE WIRE BURNING. I HAD THE CAR DELIVERED TO AN AUTO SHOP BROWN MOTORS IN HARBOR SPRINGS MI. AFTER THE DIAGNOSIS THEY FOUND THAT THE FUSE BLOCK UNDER THE REAR SEAT WAS BURNED UP AT THE FUEL PUMP FUSE, AN WAS ON FIRE AT ONE TIME.. THE FUSE BLOCK WAS BEYOND FIXING AN NEEDED A NEW ONE INSTALLED. THERE WAS A RECALL ON THE IGNITION SWITCH, BUT THIS ISN'T WHAT IS WRONG WITH THESE CARS, I DON' BELIEVE THAT THE IGNITION SWITCH ON THERE RECALL ARE WHAT IS WRONG, I BELIEVE THAT THE FUSE BLOCK IS WHAT WRONG WITH THERE RECALLS WHEN THE FUSE SHORTS OUT THE FUEL PUMP STOPS AN SO DOES THE CAR MOTOR. STRANGE THAT THE CAR DEALERS FOR SOME REASON HAS THEM IN STOCK, THERE SHOULD BE A RECALL ON ALL CAR WITH THIS TYPE OF FUSE BOX, THIS IS WHAT CAUSING THESE CAR TO STOP RUNNING AN GET IN A ACCIDENTS. TO DAY I GOT LUCKY. *TR

Jun 1, 2013 2,123 mi

ENGINE OIL LEAKS,TIMING COVER GASKET, OIL PAN GASKET-08/27/12 BOTH HEAD GASKETS-04/02/13 FOUND OIL ON GARAGE FLOOR TODAY. GOING TO DEALER 06/03/13. *TR

Jun 1, 2013 2,123 mi

ENGINE OIL LEAKS,TIMING COVER GASKET, OIL PAN GASKET-08/27/12 BOTH HEAD GASKETS-04/02/13 FOUND OIL ON GARAGE FLOOR TODAY. GOING TO DEALER 06/03/13. *TR