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Active Recalls (2)

14V355000 Jun 23, 2014 ELECTRICAL SYSTEM:IGNITION

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if...

10V553000 Nov 5, 2010 ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2010-2011 DTS AND BUICK LUCERNE VEHICLES EQUIPPED WITH V8 ENGINES. THE STARTER OR ALTERNATOR CABLE IS IN CONTACT WITH THE POWER STEERING RETURN LINE. I...

Complaints

Showing 20 of 118
Jan 8, 2026 Tires

Passenger rear tire blew out the side wall all around the tire. The dealer that installed the tire has it for warranty. It was an large noise and I was able to pull to the side of the road immediately without loosing control. Yes the problem was reported to the dealer that put the new Falken ti...

Jan 8, 2026 Tires

Passenger rear tire blew out the side wall all around the tire. The dealer that installed the tire has it for warranty. It was an large noise and I was able to pull to the side of the road immediately without loosing control. Yes the problem was reported to the dealer that put the new Falken ti...

Mar 23, 2024 Service Brakes

Several malfunction indicator lights in dash appeared suddenly. Car would not start after shutting off. Finally started and drove to repair shop. Diagnosed as faulty ride height sensor. Shop searched for part at several dealers and online and found the part was discontinued in 2021. I contacted Buic...

Mar 23, 2024 Electrical System

Several malfunction indicator lights in dash appeared suddenly. Car would not start after shutting off. Finally started and drove to repair shop. Diagnosed as faulty ride height sensor. Shop searched for part at several dealers and online and found the part was discontinued in 2021. I contacted Buic...

Mar 23, 2024 Suspension

Several malfunction indicator lights in dash appeared suddenly. Car would not start after shutting off. Finally started and drove to repair shop. Diagnosed as faulty ride height sensor. Shop searched for part at several dealers and online and found the part was discontinued in 2021. I contacted Buic...

Mar 23, 2024 Service Brakes

Several malfunction indicator lights in dash appeared suddenly. Car would not start after shutting off. Finally started and drove to repair shop. Diagnosed as faulty ride height sensor. Shop searched for part at several dealers and online and found the part was discontinued in 2021. I contacted Buic...

Mar 23, 2024 Electrical System

Several malfunction indicator lights in dash appeared suddenly. Car would not start after shutting off. Finally started and drove to repair shop. Diagnosed as faulty ride height sensor. Shop searched for part at several dealers and online and found the part was discontinued in 2021. I contacted Buic...

Mar 23, 2024 Suspension

Several malfunction indicator lights in dash appeared suddenly. Car would not start after shutting off. Finally started and drove to repair shop. Diagnosed as faulty ride height sensor. Shop searched for part at several dealers and online and found the part was discontinued in 2021. I contacted Buic...

Dec 13, 2022 Electrical System 198,000 mi

The contact owns a 2011 Buick Lucerne. The contact stated that after several attempts the vehicle failed to start-up without warning. Upon investigation, the contact linked the failure to the circuit board which was in the rear back seat. The contact stated that the rear seat latches had rubbed agai...

Dec 13, 2022 Electrical System 198,000 mi

The contact owns a 2011 Buick Lucerne. The contact stated that after several attempts the vehicle failed to start-up without warning. Upon investigation, the contact linked the failure to the circuit board which was in the rear back seat. The contact stated that the rear seat latches had rubbed agai...

Mar 12, 2021 Service Brakes

ABS LIGHT AND STABILITY CONTROL LIGHT ON. SO I HAVE NO ABS FUNCTION OF THE BRAKES. HAD FRONT WHEEL BEARING REPLACED BUT DIDN'T FIX THE ISSUE. ABS AND TRACTION CONTROL MODULE LIGHT STILL ON.

Mar 12, 2021 Service Brakes

ABS LIGHT AND STABILITY CONTROL LIGHT ON. SO I HAVE NO ABS FUNCTION OF THE BRAKES. HAD FRONT WHEEL BEARING REPLACED BUT DIDN'T FIX THE ISSUE. ABS AND TRACTION CONTROL MODULE LIGHT STILL ON.

Dec 21, 2020 Service Brakes, Hydraulic 102,465 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE BRAKE LINE WAS FRACTURED. THE CONTACT NOTICED THE FAILURE WHILE HIS WIFE WAS REVERSING OUT OF A PARKING SPACE WITH THE BRAKE PEDAL DEPRESSED. THE CONTACT STATED THAT THE BRAKE PEDAL WENT TO THE FLOORBOARD. THE...

Dec 21, 2020 Service Brakes 102,465 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE BRAKE LINE WAS FRACTURED. THE CONTACT NOTICED THE FAILURE WHILE HIS WIFE WAS REVERSING OUT OF A PARKING SPACE WITH THE BRAKE PEDAL DEPRESSED. THE CONTACT STATED THAT THE BRAKE PEDAL WENT TO THE FLOORBOARD. THE...

Dec 21, 2020 Service Brakes, Hydraulic 102,465 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE BRAKE LINE WAS FRACTURED. THE CONTACT NOTICED THE FAILURE WHILE HIS WIFE WAS REVERSING OUT OF A PARKING SPACE WITH THE BRAKE PEDAL DEPRESSED. THE CONTACT STATED THAT THE BRAKE PEDAL WENT TO THE FLOORBOARD. THE...

Dec 21, 2020 Service Brakes 102,465 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE BRAKE LINE WAS FRACTURED. THE CONTACT NOTICED THE FAILURE WHILE HIS WIFE WAS REVERSING OUT OF A PARKING SPACE WITH THE BRAKE PEDAL DEPRESSED. THE CONTACT STATED THAT THE BRAKE PEDAL WENT TO THE FLOORBOARD. THE...

Jul 27, 2020 Service Brakes 37,000 mi

BRAKE LINE EXPERIENCED A CATASTROPHIC FAILURE RESULTING IN A RAPID LOSS OF ALL BRAKE FLUID AND COMPLETE LOSS OF BRAKES WHILE ON A CITY STREET. CAR WAS TOWED TO THE REPAIR SHOP WHERE IT WAS DETERMINED THAT ALL BRAKE LINES WERE SEVERELY RUSTED FROM THE OUTSIDE AND ONE HAD FAILED. THIS CAR WAS ALWAY...

Jul 27, 2020 Service Brakes 37,000 mi

BRAKE LINE EXPERIENCED A CATASTROPHIC FAILURE RESULTING IN A RAPID LOSS OF ALL BRAKE FLUID AND COMPLETE LOSS OF BRAKES WHILE ON A CITY STREET. CAR WAS TOWED TO THE REPAIR SHOP WHERE IT WAS DETERMINED THAT ALL BRAKE LINES WERE SEVERELY RUSTED FROM THE OUTSIDE AND ONE HAD FAILED. THIS CAR WAS ALWAY...

Jan 22, 2020 Electrical System 58,000 mi

ENGINE STOPPED RUNNING WITH NO WARNING. IT WAS REPAIRED BY THE DEALER AT NO COST UNDER TECHNICAL SERVICE BULLETIN (TSB) 15-NA-051. IN ADDITION TO THE REPAIRS SPECIFIED IN THE TSB, THE DEALER HAD TO REPLACE THE REAR FUSE BOX AND REPAIR THE WIRE TO THE FUEL PUMP BECAUSE THEY WERE BOTH DAMAGED DUE TO...

Jan 22, 2020 Electrical System 58,000 mi

ENGINE STOPPED RUNNING WITH NO WARNING. IT WAS REPAIRED BY THE DEALER AT NO COST UNDER TECHNICAL SERVICE BULLETIN (TSB) 15-NA-051. IN ADDITION TO THE REPAIRS SPECIFIED IN THE TSB, THE DEALER HAD TO REPLACE THE REAR FUSE BOX AND REPAIR THE WIRE TO THE FUEL PUMP BECAUSE THEY WERE BOTH DAMAGED DUE TO...

Oct 25, 2019 Fuel/propulsion System

THE CAR WOULD NOT START WHEN I ATTEMPTED TO START IT TO GO TO WORK AND HAD TO BE TOWED IN FOR REPAIRS. THE FUEL PUMP WAS FOUND TO NEED TO BE REPLACED. ONE WEEK LATER THE CAR AGAIN WOULD NOT START AND HAD TO BE TOWED FOR REPAIRS. THE PROBLEM THIS TIME WAS THE REAR FUSE BOX THAT WAS SHORTED OUT DUE TO...

Oct 25, 2019 Fuel/propulsion System

THE CAR WOULD NOT START WHEN I ATTEMPTED TO START IT TO GO TO WORK AND HAD TO BE TOWED IN FOR REPAIRS. THE FUEL PUMP WAS FOUND TO NEED TO BE REPLACED. ONE WEEK LATER THE CAR AGAIN WOULD NOT START AND HAD TO BE TOWED FOR REPAIRS. THE PROBLEM THIS TIME WAS THE REAR FUSE BOX THAT WAS SHORTED OUT DUE TO...

Aug 19, 2019 Electrical System 146,000 mi

THE FUSE BOX THAT IS UNDER THE BACK SEAT KEEPS SHORTING OUT THE RELAY FOR MY FUEL PUMP. SOMETIMES MY CAR STARTS SOMETIMES IT DOESN'T.

Aug 19, 2019 Electrical System 146,000 mi

THE FUSE BOX THAT IS UNDER THE BACK SEAT KEEPS SHORTING OUT THE RELAY FOR MY FUEL PUMP. SOMETIMES MY CAR STARTS SOMETIMES IT DOESN'T.

Feb 12, 2019 Electrical System Fire 112,000 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AND THE KEY FOB DID NOT WORK. WHEN THE CONTACT ATTEMPTED TO UNLOCK THE VEHICLE WITH THE KEY FOB, SHE BECAME LOCKED INSIDE THE VEHICLE. THE CONTACT HAD TO MANUALLY UNLOCK THE DOOR ON THE PASSENGER SIDE TO E...

Feb 12, 2019 Electrical System Fire 112,000 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AND THE KEY FOB DID NOT WORK. WHEN THE CONTACT ATTEMPTED TO UNLOCK THE VEHICLE WITH THE KEY FOB, SHE BECAME LOCKED INSIDE THE VEHICLE. THE CONTACT HAD TO MANUALLY UNLOCK THE DOOR ON THE PASSENGER SIDE TO E...

Feb 7, 2019 Fuel System, Gasoline 109,000 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO BUICK GMC OF BEAVERTON (503-298-4062, LOCATED AT 9155 SW CANYON RD, PORTLAND, OR 97225) WHERE IT WAS DIAGNOSED THAT THE REAR FUSE BLOCK IN THE FUEL PUMP RELAY MELTED AND NEEDED TO...

Feb 7, 2019 Fuel System, Gasoline 109,000 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO BUICK GMC OF BEAVERTON (503-298-4062, LOCATED AT 9155 SW CANYON RD, PORTLAND, OR 97225) WHERE IT WAS DIAGNOSED THAT THE REAR FUSE BLOCK IN THE FUEL PUMP RELAY MELTED AND NEEDED TO...

Sep 13, 2018 Electrical System 82,000 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT THE FUEL PUMP FAILED. THE CONTACT REPLACED THE FUEL PUMP AND FUEL PUMP RELAY HIMSELF. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THERE WAS EXCESSIVE HEAT NEAR THE LOWER PART OF THE DRIVER'S SEAT BY THE SEAT BRACKET AND FUSE BO...

Sep 13, 2018 Fuel System, Gasoline 82,000 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT THE FUEL PUMP FAILED. THE CONTACT REPLACED THE FUEL PUMP AND FUEL PUMP RELAY HIMSELF. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THERE WAS EXCESSIVE HEAT NEAR THE LOWER PART OF THE DRIVER'S SEAT BY THE SEAT BRACKET AND FUSE BO...

Sep 13, 2018 Electrical System 82,000 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT THE FUEL PUMP FAILED. THE CONTACT REPLACED THE FUEL PUMP AND FUEL PUMP RELAY HIMSELF. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THERE WAS EXCESSIVE HEAT NEAR THE LOWER PART OF THE DRIVER'S SEAT BY THE SEAT BRACKET AND FUSE BO...

Sep 13, 2018 Fuel System, Gasoline 82,000 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT THE FUEL PUMP FAILED. THE CONTACT REPLACED THE FUEL PUMP AND FUEL PUMP RELAY HIMSELF. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THERE WAS EXCESSIVE HEAT NEAR THE LOWER PART OF THE DRIVER'S SEAT BY THE SEAT BRACKET AND FUSE BO...

Sep 5, 2018 Electrical System 106,000 mi

ON 9/1/18 I DROVE MY CAR ALL MORNING LATE THAT NIGHT WHEN I WENT TO DRIVE AGAIN IT WOULDN'T START AND I COULD SMELL A LITTLE BURNING. CHECKED THE FUSE BOX AND IT HAD BLEW OUT A COUPLE OF FUSES SO WE CHANGED THEM. 3DAYS LATER IT DID THE SAME THING WE CHANGED THE FUSES AGAIN AND ONCE AGAIN THE BLEW NO...

Sep 5, 2018 Electrical System 106,000 mi

ON 9/1/18 I DROVE MY CAR ALL MORNING LATE THAT NIGHT WHEN I WENT TO DRIVE AGAIN IT WOULDN'T START AND I COULD SMELL A LITTLE BURNING. CHECKED THE FUSE BOX AND IT HAD BLEW OUT A COUPLE OF FUSES SO WE CHANGED THEM. 3DAYS LATER IT DID THE SAME THING WE CHANGED THE FUSES AGAIN AND ONCE AGAIN THE BLEW NO...

Jun 28, 2018 Electrical System 83,000 mi

CAR WAS STATIONARY, AND ATTEMPTED TO START. ENGINE WAS NOT GETTING GAS. DEALER IDENTIFIED REAR FUSE BOX/FUEL PUMP RELAY WAS SHORTED OUT. HE STATED THIS COULD HAPPEN AT ANY TIME- STATIONARY OR GOING HIGHWAY SPEEDS. SHORT IN FUSE BOX COULD RESULT IN FIRE. SHORT WAS PROBABLY CAUSED BY REAR SEAT BRACKET...

Jun 28, 2018 Electrical System 83,000 mi

CAR WAS STATIONARY, AND ATTEMPTED TO START. ENGINE WAS NOT GETTING GAS. DEALER IDENTIFIED REAR FUSE BOX/FUEL PUMP RELAY WAS SHORTED OUT. HE STATED THIS COULD HAPPEN AT ANY TIME- STATIONARY OR GOING HIGHWAY SPEEDS. SHORT IN FUSE BOX COULD RESULT IN FIRE. SHORT WAS PROBABLY CAUSED BY REAR SEAT BRACKET...

May 4, 2018 Electrical System 123,000 mi

A MANUFACTURER DEFECT EXISTS IN THE AREA OF THE REAR FUSE BOX LOCATED UNDER THE REAR SEAT ON THE LEFT SIDE. THE SEAT BRACKET APPLIES PRESSURE TO THE FUSE BOX COVER DEFLECTING IT FROM ITS STANDARD POSITION. THIS DEFLECTION PUTS LATERAL PRESSURE ON THE FUEL PUMP RELAY. THIS LATERAL FORCE CAUSE AN WEAK...

May 4, 2018 Electrical System 123,000 mi

A MANUFACTURER DEFECT EXISTS IN THE AREA OF THE REAR FUSE BOX LOCATED UNDER THE REAR SEAT ON THE LEFT SIDE. THE SEAT BRACKET APPLIES PRESSURE TO THE FUSE BOX COVER DEFLECTING IT FROM ITS STANDARD POSITION. THIS DEFLECTION PUTS LATERAL PRESSURE ON THE FUEL PUMP RELAY. THIS LATERAL FORCE CAUSE AN WEAK...

Mar 29, 2018 Electrical System 162,544 mi

ON MARCH 28TH, 2018 MY VEHICLE A 2011 BUICK LUCERNE WITH 162,554 MILES ON IT, WOULD NOT RESTART AFTER MAKING A TWENTY-MILE TRIP TO TAKE MY GRANDCHILDREN TO SCHOOL. I PARKED ON THE SIDE OF THE ROAD IN FRONT OF MY MOTHER'S HOUSE TO VISIT, AND UPON MY ATTEMPT TO LEAVE, THE VEHICLE WOULD NOT START. THER...

Mar 29, 2018 Fuel/propulsion System 162,544 mi

ON MARCH 28TH, 2018 MY VEHICLE A 2011 BUICK LUCERNE WITH 162,554 MILES ON IT, WOULD NOT RESTART AFTER MAKING A TWENTY-MILE TRIP TO TAKE MY GRANDCHILDREN TO SCHOOL. I PARKED ON THE SIDE OF THE ROAD IN FRONT OF MY MOTHER'S HOUSE TO VISIT, AND UPON MY ATTEMPT TO LEAVE, THE VEHICLE WOULD NOT START. THER...

Mar 29, 2018 Electrical System 162,544 mi

ON MARCH 28TH, 2018 MY VEHICLE A 2011 BUICK LUCERNE WITH 162,554 MILES ON IT, WOULD NOT RESTART AFTER MAKING A TWENTY-MILE TRIP TO TAKE MY GRANDCHILDREN TO SCHOOL. I PARKED ON THE SIDE OF THE ROAD IN FRONT OF MY MOTHER'S HOUSE TO VISIT, AND UPON MY ATTEMPT TO LEAVE, THE VEHICLE WOULD NOT START. THER...

Mar 29, 2018 Fuel/propulsion System 162,544 mi

ON MARCH 28TH, 2018 MY VEHICLE A 2011 BUICK LUCERNE WITH 162,554 MILES ON IT, WOULD NOT RESTART AFTER MAKING A TWENTY-MILE TRIP TO TAKE MY GRANDCHILDREN TO SCHOOL. I PARKED ON THE SIDE OF THE ROAD IN FRONT OF MY MOTHER'S HOUSE TO VISIT, AND UPON MY ATTEMPT TO LEAVE, THE VEHICLE WOULD NOT START. THER...

Oct 20, 2017 Electrical System Fire 67,000 mi

THE BUICK LUCERNE 2011 WE OWN HAD THE BATTERY EXPLODE UPON TURNING THE KEY. I AM WIFE/CAREGIVER TO 100% DISABLED VETERAN AND HIS SERVICE DOG. NORMALLY I WOULD HAVE PUT THEM BOTH IN THE CAR BEFORE TURNING THE KEY BUT LUCKILY ON THIS DAY I DID NOT OR WE ALL WOULD HAVE BEEN KILLED. THE CAR WAS IN THE ...

Oct 20, 2017 Seats Fire 67,000 mi

THE BUICK LUCERNE 2011 WE OWN HAD THE BATTERY EXPLODE UPON TURNING THE KEY. I AM WIFE/CAREGIVER TO 100% DISABLED VETERAN AND HIS SERVICE DOG. NORMALLY I WOULD HAVE PUT THEM BOTH IN THE CAR BEFORE TURNING THE KEY BUT LUCKILY ON THIS DAY I DID NOT OR WE ALL WOULD HAVE BEEN KILLED. THE CAR WAS IN THE ...

Oct 20, 2017 Unknown Or Other Fire 67,000 mi

THE BUICK LUCERNE 2011 WE OWN HAD THE BATTERY EXPLODE UPON TURNING THE KEY. I AM WIFE/CAREGIVER TO 100% DISABLED VETERAN AND HIS SERVICE DOG. NORMALLY I WOULD HAVE PUT THEM BOTH IN THE CAR BEFORE TURNING THE KEY BUT LUCKILY ON THIS DAY I DID NOT OR WE ALL WOULD HAVE BEEN KILLED. THE CAR WAS IN THE ...

Oct 20, 2017 Electrical System Fire 67,000 mi

THE BUICK LUCERNE 2011 WE OWN HAD THE BATTERY EXPLODE UPON TURNING THE KEY. I AM WIFE/CAREGIVER TO 100% DISABLED VETERAN AND HIS SERVICE DOG. NORMALLY I WOULD HAVE PUT THEM BOTH IN THE CAR BEFORE TURNING THE KEY BUT LUCKILY ON THIS DAY I DID NOT OR WE ALL WOULD HAVE BEEN KILLED. THE CAR WAS IN THE ...

Oct 20, 2017 Seats Fire 67,000 mi

THE BUICK LUCERNE 2011 WE OWN HAD THE BATTERY EXPLODE UPON TURNING THE KEY. I AM WIFE/CAREGIVER TO 100% DISABLED VETERAN AND HIS SERVICE DOG. NORMALLY I WOULD HAVE PUT THEM BOTH IN THE CAR BEFORE TURNING THE KEY BUT LUCKILY ON THIS DAY I DID NOT OR WE ALL WOULD HAVE BEEN KILLED. THE CAR WAS IN THE ...

Oct 20, 2017 Unknown Or Other Fire 67,000 mi

THE BUICK LUCERNE 2011 WE OWN HAD THE BATTERY EXPLODE UPON TURNING THE KEY. I AM WIFE/CAREGIVER TO 100% DISABLED VETERAN AND HIS SERVICE DOG. NORMALLY I WOULD HAVE PUT THEM BOTH IN THE CAR BEFORE TURNING THE KEY BUT LUCKILY ON THIS DAY I DID NOT OR WE ALL WOULD HAVE BEEN KILLED. THE CAR WAS IN THE ...

Aug 1, 2017 Fuel/propulsion System Fire 160,000 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AND AN ELECTRICAL BURNING ODOR WAS PRESENT INSIDE THE CABIN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP RELAY HAD OVERHEATED AND NEEDED TO BE REPLACED. THE VEHICLE WA...

Aug 1, 2017 Electrical System Fire 160,000 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AND AN ELECTRICAL BURNING ODOR WAS PRESENT INSIDE THE CABIN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP RELAY HAD OVERHEATED AND NEEDED TO BE REPLACED. THE VEHICLE WA...

Aug 1, 2017 Fuel/propulsion System Fire 160,000 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AND AN ELECTRICAL BURNING ODOR WAS PRESENT INSIDE THE CABIN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP RELAY HAD OVERHEATED AND NEEDED TO BE REPLACED. THE VEHICLE WA...

Aug 1, 2017 Electrical System Fire 160,000 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AND AN ELECTRICAL BURNING ODOR WAS PRESENT INSIDE THE CABIN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP RELAY HAD OVERHEATED AND NEEDED TO BE REPLACED. THE VEHICLE WA...

Mar 23, 2017 Seat Belts 50,000 mi

THE SEAT BELT WARNING BELL SOMETIMES DOES NOT BEEP UNTIL YOU ARE ABOUT A MILE DOWN THE ROAD, THIS HAPPENS ON BOTH DRIVERS AND PASSENGERS SIDE AND IT DOES NOT HAPPEN ALL THE TIME, THAT BELL SHOULD RING IMMEDIATELY WHEN THE CAR IS PUT INTO GEAR!

Mar 23, 2017 Seat Belts 50,000 mi

THE SEAT BELT WARNING BELL SOMETIMES DOES NOT BEEP UNTIL YOU ARE ABOUT A MILE DOWN THE ROAD, THIS HAPPENS ON BOTH DRIVERS AND PASSENGERS SIDE AND IT DOES NOT HAPPEN ALL THE TIME, THAT BELL SHOULD RING IMMEDIATELY WHEN THE CAR IS PUT INTO GEAR!

Sep 9, 2016 Electrical System 118,000 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. WHILE DRIVING 60 MPH, THE ENGINE STALLED AND THE STEERING WHEEL SEIZED WITHOUT WARNING. IT TOOK THE CONTACT SEVERAL MINUTES TO RESTART THE VEHICLE. THE FAILURE OCCURRED ON SEVERAL OCCASIONS AND, EACH TIME THE VEHICLE STALLED, THE CONTACT WAS LOCKED INSIDE T...

Sep 9, 2016 Engine 118,000 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. WHILE DRIVING 60 MPH, THE ENGINE STALLED AND THE STEERING WHEEL SEIZED WITHOUT WARNING. IT TOOK THE CONTACT SEVERAL MINUTES TO RESTART THE VEHICLE. THE FAILURE OCCURRED ON SEVERAL OCCASIONS AND, EACH TIME THE VEHICLE STALLED, THE CONTACT WAS LOCKED INSIDE T...

Sep 9, 2016 Steering 118,000 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. WHILE DRIVING 60 MPH, THE ENGINE STALLED AND THE STEERING WHEEL SEIZED WITHOUT WARNING. IT TOOK THE CONTACT SEVERAL MINUTES TO RESTART THE VEHICLE. THE FAILURE OCCURRED ON SEVERAL OCCASIONS AND, EACH TIME THE VEHICLE STALLED, THE CONTACT WAS LOCKED INSIDE T...

Sep 9, 2016 Electrical System 118,000 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. WHILE DRIVING 60 MPH, THE ENGINE STALLED AND THE STEERING WHEEL SEIZED WITHOUT WARNING. IT TOOK THE CONTACT SEVERAL MINUTES TO RESTART THE VEHICLE. THE FAILURE OCCURRED ON SEVERAL OCCASIONS AND, EACH TIME THE VEHICLE STALLED, THE CONTACT WAS LOCKED INSIDE T...

Sep 9, 2016 Engine 118,000 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. WHILE DRIVING 60 MPH, THE ENGINE STALLED AND THE STEERING WHEEL SEIZED WITHOUT WARNING. IT TOOK THE CONTACT SEVERAL MINUTES TO RESTART THE VEHICLE. THE FAILURE OCCURRED ON SEVERAL OCCASIONS AND, EACH TIME THE VEHICLE STALLED, THE CONTACT WAS LOCKED INSIDE T...

Sep 9, 2016 Steering 118,000 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. WHILE DRIVING 60 MPH, THE ENGINE STALLED AND THE STEERING WHEEL SEIZED WITHOUT WARNING. IT TOOK THE CONTACT SEVERAL MINUTES TO RESTART THE VEHICLE. THE FAILURE OCCURRED ON SEVERAL OCCASIONS AND, EACH TIME THE VEHICLE STALLED, THE CONTACT WAS LOCKED INSIDE T...

Aug 22, 2016 Power Train 117,000 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. WHILE DRIVING AT A LOW SPEED, THE VEHICLE HESITATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE TRANSMISSION WAS NOT IN SYNC WITH THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION FAILED DUE...

Aug 22, 2016 Power Train 117,000 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. WHILE DRIVING AT A LOW SPEED, THE VEHICLE HESITATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE TRANSMISSION WAS NOT IN SYNC WITH THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION FAILED DUE...

Sep 24, 2015 Vehicle Speed Control

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT THE CRUISE CONTROL WOULD ACTIVATE AT RANDOM. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES, BUT THEY WERE NOT ABLE TO REPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Sep 24, 2015 Vehicle Speed Control

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT THE CRUISE CONTROL WOULD ACTIVATE AT RANDOM. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES, BUT THEY WERE NOT ABLE TO REPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Feb 10, 2015 Vehicle Speed Control 19,400 mi

TL*THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE FAILURE RECURRED TWO TIMES. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE ...

Feb 10, 2015 Vehicle Speed Control 19,400 mi

TL*THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE FAILURE RECURRED TWO TIMES. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE ...

Jan 13, 2015 Vehicle Speed Control Crash 42,000 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE VEHICLE ACCELERATED UNINTENTIONALLY WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED THE VEHICLE INTO A WALL. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED CHEST INJURIES THAT REQUIRE...

Jan 13, 2015 Air Bags Crash 42,000 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE VEHICLE ACCELERATED UNINTENTIONALLY WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED THE VEHICLE INTO A WALL. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED CHEST INJURIES THAT REQUIRE...

Jan 13, 2015 Vehicle Speed Control Crash 42,000 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE VEHICLE ACCELERATED UNINTENTIONALLY WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED THE VEHICLE INTO A WALL. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED CHEST INJURIES THAT REQUIRE...

Jan 13, 2015 Air Bags Crash 42,000 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE VEHICLE ACCELERATED UNINTENTIONALLY WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED THE VEHICLE INTO A WALL. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED CHEST INJURIES THAT REQUIRE...

Oct 28, 2014 Electrical System 20,000 mi

I WAS DRIVING ON A HIGHWAY AND STOPPED AT A STOP SIGN--WHEN I ACCELERATED TO CONTINUE DRIVING THE CAR SHIFTED INTO THE GEAR FOR DRIVING IN THE SNOW. THE GEAR SHIFT STILL WAS IN DRIVE. IN THE SNOW DRIVE GEAR YOU GET A BUMPY RIDE AND CAN ONLY GO 30 MPH. I HAD ON STAR AT THAT TIME AND THEY TOLD ME...

Oct 28, 2014 Electrical System 20,000 mi

I WAS DRIVING ON A HIGHWAY AND STOPPED AT A STOP SIGN--WHEN I ACCELERATED TO CONTINUE DRIVING THE CAR SHIFTED INTO THE GEAR FOR DRIVING IN THE SNOW. THE GEAR SHIFT STILL WAS IN DRIVE. IN THE SNOW DRIVE GEAR YOU GET A BUMPY RIDE AND CAN ONLY GO 30 MPH. I HAD ON STAR AT THAT TIME AND THEY TOLD ME...

Oct 16, 2014 Electrical System 40,480 mi

BACKGROUND - I JUST WENT THROUGH THE IGNITION RECALL ON MY 2007 CHEVROLET COBALT. THE IGNITION SWITCH WAS REPLACED AND I AM COMFORTABLE DRIVING THE CAR NOW. THEN I RECEIVED RECALL 14299 ON MY 2011 BUICK LUCERNE (NHTSA CAMPAIGN ID 14V355) INVOLVING A SIMILAR IGNITION ISSUE. IT ALSO MENTIONED THE W...

Oct 16, 2014 Electrical System 40,480 mi

BACKGROUND - I JUST WENT THROUGH THE IGNITION RECALL ON MY 2007 CHEVROLET COBALT. THE IGNITION SWITCH WAS REPLACED AND I AM COMFORTABLE DRIVING THE CAR NOW. THEN I RECEIVED RECALL 14299 ON MY 2011 BUICK LUCERNE (NHTSA CAMPAIGN ID 14V355) INVOLVING A SIMILAR IGNITION ISSUE. IT ALSO MENTIONED THE W...

Sep 16, 2014 Engine 18,723 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT WHEN ATTEMPTING TO MAKE A RIGHT TURN, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE PART WAS N...

Sep 16, 2014 Engine 18,723 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT WHEN ATTEMPTING TO MAKE A RIGHT TURN, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE PART WAS N...

Sep 5, 2014 Electrical System

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT IF TIME FOR THE RECALL REPAIR...

Sep 5, 2014 Electrical System

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART THAT WAS NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

Sep 5, 2014 Electrical System

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT IF TIME FOR THE RECALL REPAIR...

Sep 5, 2014 Electrical System

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART THAT WAS NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

Aug 29, 2014 Electrical System

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR...

Aug 29, 2014 Electrical System

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR...

Aug 28, 2014 Electrical System

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER HAS NOT BEEN MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Aug 28, 2014 Electrical System

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER HAS NOT BEEN MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Aug 20, 2014 Vehicle Speed Control 28,800 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. WHILE DRIVING INTO A RESIDENTIAL GARAGE, THE VEHICLE ACCELERATED INDEPENDENTLY. THE FAILURE CAUSED THE DRIVER TO CRASH THROUGH THE GARAGE AND INTO THE KITCHEN. THE FAILURE OCCURRED PREVIOUSLY CAUSING THE CONTACT TO CRASH INTO ANOTHER VEHICLE. THERE WERE NO ...

Aug 20, 2014 Vehicle Speed Control 28,800 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. WHILE DRIVING INTO A RESIDENTIAL GARAGE, THE VEHICLE ACCELERATED INDEPENDENTLY. THE FAILURE CAUSED THE DRIVER TO CRASH THROUGH THE GARAGE AND INTO THE KITCHEN. THE FAILURE OCCURRED PREVIOUSLY CAUSING THE CONTACT TO CRASH INTO ANOTHER VEHICLE. THERE WERE NO ...

Oct 22, 2013 Engine 15,000 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING INSPECTED, IT WAS FOUND THAT THERE WAS A SEVERE OIL LEAK DUE TO THE FAILURE OF THE PAN GASKET. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILU...

Oct 22, 2013 Engine 15,000 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING INSPECTED, IT WAS FOUND THAT THERE WAS A SEVERE OIL LEAK DUE TO THE FAILURE OF THE PAN GASKET. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILU...

Apr 23, 2013 Visibility/wiper 8,000 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH AND NOTICED THAT THE DRIVER'S SIDE VIEW MIRROR WAS OBSTRUCTING HIS VISION WHEN ATTEMPTING A TURN. THE VEHICLE WAS NOT DIAGNOSED OR INSPECTED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE ...

Apr 23, 2013 Visibility/wiper 8,000 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH AND NOTICED THAT THE DRIVER'S SIDE VIEW MIRROR WAS OBSTRUCTING HIS VISION WHEN ATTEMPTING A TURN. THE VEHICLE WAS NOT DIAGNOSED OR INSPECTED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE ...

Jun 11, 2012 Equipment 200 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT THE PARKING ASSIST WOULD ONLY ALERT HIM WHEN THE VEHICLE WAS WITHIN FOUR AND A HALF FEET OF AN OBJECT. THE OWNER'S MANUAL SPECIFIED THAT THE PARKING ASSIST SHOULD ALERT THE DRIVER WHEN THE VEHICLE WAS WITHIN EIGHT FEET OF AN OBJECT. ...

Jun 11, 2012 Equipment 200 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT THE PARKING ASSIST WOULD ONLY ALERT HIM WHEN THE VEHICLE WAS WITHIN FOUR AND A HALF FEET OF AN OBJECT. THE OWNER'S MANUAL SPECIFIED THAT THE PARKING ASSIST SHOULD ALERT THE DRIVER WHEN THE VEHICLE WAS WITHIN EIGHT FEET OF AN OBJECT. ...

Jun 11, 2012 Equipment 200 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT THE PARKING ASSIST WOULD ONLY ALERT HIM WHEN THE VEHICLE WAS WITHIN FOUR AND A HALF FEET OF AN OBJECT. THE OWNER'S MANUAL SPECIFIED THAT THE PARKING ASSIST SHOULD ALERT THE DRIVER WHEN THE VEHICLE WAS WITHIN EIGHT FEET OF AN OBJECT. ...

Jun 11, 2012 Equipment 200 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT THE PARKING ASSIST WOULD ONLY ALERT HIM WHEN THE VEHICLE WAS WITHIN FOUR AND A HALF FEET OF AN OBJECT. THE OWNER'S MANUAL SPECIFIED THAT THE PARKING ASSIST SHOULD ALERT THE DRIVER WHEN THE VEHICLE WAS WITHIN EIGHT FEET OF AN OBJECT. ...

May 21, 2012 Vehicle Speed Control Crash 17,000 mi

TL* THE CONTACT OWNS 2011 BUICK LUCERNE. THE CONTACT STATED WHILE DRIVING OUT OF A PARKING LOT AT 3 MPH THE VEHICLE ACCELERATED TO 90 MPH. HE MADE A ONE HUNDRED AND EIGHTY DEGREE TURN AND CRASHED INTO A WALL. THE CONTACT INJURED HIS KNEE AND HAND ON THE STEERING WHEEL. THE FRONT END OF THE VEHICLE W...

May 21, 2012 Vehicle Speed Control Crash 17,000 mi

TL* THE CONTACT OWNS 2011 BUICK LUCERNE. THE CONTACT STATED WHILE DRIVING OUT OF A PARKING LOT AT 3 MPH THE VEHICLE ACCELERATED TO 90 MPH. HE MADE A ONE HUNDRED AND EIGHTY DEGREE TURN AND CRASHED INTO A WALL. THE CONTACT INJURED HIS KNEE AND HAND ON THE STEERING WHEEL. THE FRONT END OF THE VEHICLE W...

Apr 27, 2012 Engine And Engine Cooling Crash 17,000 mi

2011 BUICK LUCERNE. CONSUMER STATES ISSUES WITH VEHICLE AND DESCRIBES A CRASH *TGW THE CONSUMER STATED THERE WAS A VERY LOUD NOISE EMITTING FROM THE VEHICLE WHICH LASTED ABOUT 30 TO 60 SECONDS. TWO DAYS LATER, THE NOISE RETURNED, BUT IT SOUNDED AS THOUGH STEEL WAS BREAKING. A WEEK LATER, THE CON...

Apr 27, 2012 Engine And Engine Cooling Crash 17,000 mi

2011 BUICK LUCERNE. CONSUMER STATES ISSUES WITH VEHICLE AND DESCRIBES A CRASH *TGW THE CONSUMER STATED THERE WAS A VERY LOUD NOISE EMITTING FROM THE VEHICLE WHICH LASTED ABOUT 30 TO 60 SECONDS. TWO DAYS LATER, THE NOISE RETURNED, BUT IT SOUNDED AS THOUGH STEEL WAS BREAKING. A WEEK LATER, THE CON...

Dec 21, 2011 Engine And Engine Cooling

2011 BUICK LUCERNE. CONSUMER WRITES IN REGARDS TO A SHIFT CONTROL LINKAGE *TGW THE CONSUMER STATED THE VEHICLE HAD A HISTORY OF JERKING WHEN THE ENGINE SHIFTED AND THE MOTOR MOUNT WAS FOUND TO BE BROKEN.

Dec 21, 2011 Power Train

2011 BUICK LUCERNE. CONSUMER WRITES IN REGARDS TO A SHIFT CONTROL LINKAGE *TGW THE CONSUMER STATED THE VEHICLE HAD A HISTORY OF JERKING WHEN THE ENGINE SHIFTED AND THE MOTOR MOUNT WAS FOUND TO BE BROKEN.

Dec 21, 2011 Engine And Engine Cooling

2011 BUICK LUCERNE. CONSUMER WRITES IN REGARDS TO A SHIFT CONTROL LINKAGE *TGW THE CONSUMER STATED THE VEHICLE HAD A HISTORY OF JERKING WHEN THE ENGINE SHIFTED AND THE MOTOR MOUNT WAS FOUND TO BE BROKEN.

Dec 21, 2011 Power Train

2011 BUICK LUCERNE. CONSUMER WRITES IN REGARDS TO A SHIFT CONTROL LINKAGE *TGW THE CONSUMER STATED THE VEHICLE HAD A HISTORY OF JERKING WHEN THE ENGINE SHIFTED AND THE MOTOR MOUNT WAS FOUND TO BE BROKEN.

Nov 13, 2011 Engine And Engine Cooling 688 mi

FRONT ENGINE MOUNT BROKE 11-13-2011 WITH 688 MILES. *TR

Nov 13, 2011 Power Train 688 mi

FRONT ENGINE MOUNT BROKE 11-13-2011 WITH 688 MILES. *TR

Nov 13, 2011 Engine And Engine Cooling 688 mi

FRONT ENGINE MOUNT BROKE 11-13-2011 WITH 688 MILES. *TR

Nov 13, 2011 Power Train 688 mi

FRONT ENGINE MOUNT BROKE 11-13-2011 WITH 688 MILES. *TR

Sep 20, 2011 Steering 6,500 mi

WHILE DRIVE ON FREEWAY AT ABOUT 60 MPH; WENT INTO A SLIT LEFT CORNER AND UPON EXITING THE CORNER THE STEERING HUNG UP AND WOULD NOT TURN BACK TO THE RIGHT. WITH MUCH PRESSURE ON THE STEERING WHEEL TO THE RIGHT THERE WAS A POP IN THE STEERING AND THE CAR RESPONDED TO THE RIGHT. WITH IN A MINUTE ON TH...

Sep 20, 2011 Steering 6,500 mi

WHILE DRIVE ON FREEWAY AT ABOUT 60 MPH; WENT INTO A SLIT LEFT CORNER AND UPON EXITING THE CORNER THE STEERING HUNG UP AND WOULD NOT TURN BACK TO THE RIGHT. WITH MUCH PRESSURE ON THE STEERING WHEEL TO THE RIGHT THERE WAS A POP IN THE STEERING AND THE CAR RESPONDED TO THE RIGHT. WITH IN A MINUTE ON TH...

Jun 20, 2011 Service Brakes, Hydraulic 5,000 mi

NEW BUICK LUCERNE DOES NOT HAVE ROOM FOR A SIZE 12 SHOE TO PROPERLY OPERATE THE BRAKE PEDAL. THE DEALER SAYS THAT THE PANEL UNDER THE DASHBOARD IS IN THE CORRECT POSITION. THE PROBLEM WAS NOT CORRECTED. AT TIMES, THE SITUATION PREVENTS PROPER APPLICATION OF THE BRAKES. *TT

Jun 20, 2011 Visibility 5,000 mi

NEW BUICK LUCERNE DRIVER SIDE MIRROR DOES NOT COVER BLIND SPOTS. DEALER SAYS IT WORKS AS DESIGNED, AND "TO BE HONEST, YOU ARE NOT THE FIRST TO COMPLAIN ABOUT IT". IT WAS NOT CORRECTED. *TT

Jun 20, 2011 Service Brakes, Hydraulic 5,000 mi

NEW BUICK LUCERNE DOES NOT HAVE ROOM FOR A SIZE 12 SHOE TO PROPERLY OPERATE THE BRAKE PEDAL. THE DEALER SAYS THAT THE PANEL UNDER THE DASHBOARD IS IN THE CORRECT POSITION. THE PROBLEM WAS NOT CORRECTED. AT TIMES, THE SITUATION PREVENTS PROPER APPLICATION OF THE BRAKES. *TT

Jun 20, 2011 Visibility 5,000 mi

NEW BUICK LUCERNE DRIVER SIDE MIRROR DOES NOT COVER BLIND SPOTS. DEALER SAYS IT WORKS AS DESIGNED, AND "TO BE HONEST, YOU ARE NOT THE FIRST TO COMPLAIN ABOUT IT". IT WAS NOT CORRECTED. *TT

Mar 9, 2011 Tires 5,500 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE WITH CUSTOM BUILT VOGUE RADIAL IX TIRES, LINE SIZE P235/55/R17 (N/A). THE CONTACT STATED THAT WHEN DRIVING APPROXIMATELY 30 MPH AND ABOVE, THE TIRES WOULD WOBBLE EXCESSIVELY. THE VEHICLE WAS INSPECTED BY THE DEALER WHO ADVISED THAT THE TIRES WERE EXHIBITING...

Mar 9, 2011 Tires 5,500 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE WITH CUSTOM BUILT VOGUE RADIAL IX TIRES, LINE SIZE P235/55/R17 (N/A). THE CONTACT STATED THAT WHEN DRIVING APPROXIMATELY 30 MPH AND ABOVE, THE TIRES WOULD WOBBLE EXCESSIVELY. THE VEHICLE WAS INSPECTED BY THE DEALER WHO ADVISED THAT THE TIRES WERE EXHIBITING...

Feb 23, 2011 Electrical System 4,600 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT THE PARK ASSIST WOULD FLASH ON AND OFF INTERMITTENTLY AND WOULD NO LONGER BEEP PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE HE RAN A DIAGNOSTIC TEST ON THE VEHICLE BUT WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT SPOKE TO T...

Feb 23, 2011 Electrical System 4,600 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT THE PARK ASSIST WOULD FLASH ON AND OFF INTERMITTENTLY AND WOULD NO LONGER BEEP PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE HE RAN A DIAGNOSTIC TEST ON THE VEHICLE BUT WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT SPOKE TO T...

Jan 24, 2011 Visibility 50 mi

NEW 2011 BUICK LUCERNE WAS DELIVERED WITH WINDSHIELD GLASS SEVERELY DISTORTING IN BOTTOM TWO INCHES CAUSING SAFETY HAZARD, INCLUDING NAUSEA WHEN DRIVING. OTHER CARS ON THE LOT WERE NOTED WITH THE SAME DEFECT. GM REPRESENTATIVE STATES THAT THE DEALER SERVICE MANAGER SAYS OTHER CARS HAVE IT, THEREFO...

Jan 24, 2011 Visibility 50 mi

NEW 2011 BUICK LUCERNE WAS DELIVERED WITH WINDSHIELD GLASS SEVERELY DISTORTING IN BOTTOM TWO INCHES CAUSING SAFETY HAZARD, INCLUDING NAUSEA WHEN DRIVING. OTHER CARS ON THE LOT WERE NOTED WITH THE SAME DEFECT. GM REPRESENTATIVE STATES THAT THE DEALER SERVICE MANAGER SAYS OTHER CARS HAVE IT, THEREFO...