12
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Structure Complaints

Showing 12 of 12
Sep 28, 2004 147,076 mi

THE REAR CRADLE BOLTS BROKE AND THE CRADLE SEPARATED FROM THE BODY OF THE VEHICLE. THIS CAUSED THE STEERING LINKAGE COUPLERS TO SEPARATE AND FALL OFF, RESULTING IN LOSS OF STEERING. THIS OCCURRED BECAUSE THE CRADLE BOLTS RUSTED. THIS WOULD NOT HAVE OCCURRED IF CORROSIVE RESTRAINT PARTS WERE USED WHEN THE REAR CRADLE BOLT RECALL 97V058000 REPAIRS WERE PERFORMED, PER THE DEALERSHIP.*AK A RECALL WAS ISSUED FOR THE FRONT AND REAR CRADLE BOLTS. THE CONSUMER CONTACTED THE MANUFACTURER TO FIND OUT WHEN OR IF THE BOLTS WERE EVER REPLACED. THE REPRESENTATIVE INDICATED THAT THERE WERE NO OUTSTANDING RECALL ON THE VEHICLE BUT COULD NOT TELL THE CONSUMER WHEN THE RECALL WERE DONE. *NM

Sep 28, 2004 147,076 mi

THE REAR CRADLE BOLTS BROKE AND THE CRADLE SEPARATED FROM THE BODY OF THE VEHICLE. THIS CAUSED THE STEERING LINKAGE COUPLERS TO SEPARATE AND FALL OFF, RESULTING IN LOSS OF STEERING. THIS OCCURRED BECAUSE THE CRADLE BOLTS RUSTED. THIS WOULD NOT HAVE OCCURRED IF CORROSIVE RESTRAINT PARTS WERE USED WHEN THE REAR CRADLE BOLT RECALL 97V058000 REPAIRS WERE PERFORMED, PER THE DEALERSHIP.*AK A RECALL WAS ISSUED FOR THE FRONT AND REAR CRADLE BOLTS. THE CONSUMER CONTACTED THE MANUFACTURER TO FIND OUT WHEN OR IF THE BOLTS WERE EVER REPLACED. THE REPRESENTATIVE INDICATED THAT THERE WERE NO OUTSTANDING RECALL ON THE VEHICLE BUT COULD NOT TELL THE CONSUMER WHEN THE RECALL WERE DONE. *NM

Apr 14, 2003

AFTER THE RECALL FOR THE CRADLE BOLTS WAS COMPLETED, THE STEERING FAILED. RECALL #00 V 189 000. *JB AFTER THE RECALL FOR THE CRADLE BOLTS WAS COMPLETED, THE STEERING FAILED. RECALL #00 V 189 000. THERE WAS A CLASS ACTION SUIT ON BRAKES-CONSUMER'S BRAKES FAILED AFTER THE CLASS ACTION SUIT.*MR

Apr 14, 2003

AFTER THE RECALL FOR THE CRADLE BOLTS WAS COMPLETED, THE STEERING FAILED. RECALL #00 V 189 000. *JB AFTER THE RECALL FOR THE CRADLE BOLTS WAS COMPLETED, THE STEERING FAILED. RECALL #00 V 189 000. THERE WAS A CLASS ACTION SUIT ON BRAKES-CONSUMER'S BRAKES FAILED AFTER THE CLASS ACTION SUIT.*MR

Nov 26, 2002

CONSUMERS SON WAS IN OPERATION OF THE VEHICLE WHEN SUDDENLY ALL STEERING WAS LOST. THE VEHICLE WAS TOWED AND IT WAS EXPLAINED THAT THE FRAME HAD SEPARATED FROM THE CHASSIS AND HAD DROPPED, DISENGAGING THE STEERING ASSEMBLY. THE CAUSE WAS THE CRADLE BOLTS HAD PULLED THROUGH THE RETAINERS DUE TO CORROSION. BUICK SENT CONSUMER A RECALL NOTICE SHORTLY AFTER REGARDING THE SAME PROBLEM. BUICK TOLD CONSUMER TO SEND THE REPAIR BILL TO THEM FOR REIMBURSEMENT. CONSUMER HAS NOT HEARD FROM THEM SINCE. *JG

Nov 26, 2002

CONSUMERS SON WAS IN OPERATION OF THE VEHICLE WHEN SUDDENLY ALL STEERING WAS LOST. THE VEHICLE WAS TOWED AND IT WAS EXPLAINED THAT THE FRAME HAD SEPARATED FROM THE CHASSIS AND HAD DROPPED, DISENGAGING THE STEERING ASSEMBLY. THE CAUSE WAS THE CRADLE BOLTS HAD PULLED THROUGH THE RETAINERS DUE TO CORROSION. BUICK SENT CONSUMER A RECALL NOTICE SHORTLY AFTER REGARDING THE SAME PROBLEM. BUICK TOLD CONSUMER TO SEND THE REPAIR BILL TO THEM FOR REIMBURSEMENT. CONSUMER HAS NOT HEARD FROM THEM SINCE. *JG

Mar 5, 2001

WHILE MAKING A TURN HEARD A LOUD NOISE COMING FROM LEFT SIDE OF CAR. TOOK TO DEALER, AND PUT ON FRONT CRADLE BOLTS AND WASHER, BUT NEVER DID REAR. CONSUMER FELT LIKE REAR HAS GONE BAD, AND THEY MAY LOOSE STEERING.*AK

Mar 5, 2001

WHILE MAKING A TURN HEARD A LOUD NOISE COMING FROM LEFT SIDE OF CAR. TOOK TO DEALER, AND PUT ON FRONT CRADLE BOLTS AND WASHER, BUT NEVER DID REAR. CONSUMER FELT LIKE REAR HAS GONE BAD, AND THEY MAY LOOSE STEERING.*AK

Nov 20, 2000

VEHICLES STEERING FAILED SUDDENLY WHILE PULLING OUT OF A PARKING LOT, CONSUMER TOOK THE VEHICLE TO THE DEALER TO SEE IF IT WAS COVERED UNDER RECALL 00V-189 BUT THE DEALER WAS NOT VERY COOPERATIVE. NLM

Nov 20, 2000

VEHICLES STEERING FAILED SUDDENLY WHILE PULLING OUT OF A PARKING LOT, CONSUMER TOOK THE VEHICLE TO THE DEALER TO SEE IF IT WAS COVERED UNDER RECALL 00V-189 BUT THE DEALER WAS NOT VERY COOPERATIVE. NLM

Jun 29, 1999

WHILE DRIVING APPROXIMATELY 20MPH FRAME ON VEHICLE BROKE. IT HAPPENED WHERE THE CRADLE BOLTS ARE LOCATED. THE ENGINE DROPPED & BROKE THE STEERING SHAFT. NO STEERING CONTROL. THE CRACKS HAD OCCURRED IN THE FRAME. HAD VEHICLE TOWED TO DEALER TO CHECK. *AK

Jun 29, 1999

WHILE DRIVING APPROXIMATELY 20MPH FRAME ON VEHICLE BROKE. IT HAPPENED WHERE THE CRADLE BOLTS ARE LOCATED. THE ENGINE DROPPED & BROKE THE STEERING SHAFT. NO STEERING CONTROL. THE CRACKS HAD OCCURRED IN THE FRAME. HAD VEHICLE TOWED TO DEALER TO CHECK. *AK