This Problem Across All Years
DRIVER SIDE HEADLIGHT IS RETAINING WATER/LIQUID. WHEN I BOUGHT THE CAR IN 2015, I WAS TOLD THAT MY TIRES WERE NEW; THEN 2 YEARS AGO, I WAS TOLD THAT I NEEDED TO REPLACE TWO OF THEM. NOW ONE OF THE TWO ORIGINAL PIRELLI TIRES HAS PITS AND CLEARS CHUNKS MISSING FROM THE TIRE BASE, AS WELL AS MANY CRACKS THROUGHOUT THE ENTIRE TIRE! LASTLY, THE CAR HAS A HABIT OF LOCKING THE DOORS ON ITS OWN AND KEEPING THEM LOCKED, THEREBY MAKING IT IMPOSSIBLE TO GET IN. THE MOST RECENT TIME, I CALLED ONSTAR...AND DIDN'T EVEN SPEAK TO ANYONE, BUT THEY MIRACULOUSLY OPENED AND THE REMOTE WORKED FINE...AGAIN! VEHICLE HAS UNDER 49000 MILES ON IT! VEHICLE HAS ALWAYS BEEN SERVICED BY ARNOLD CHEVY / BUICK AND NO ONE ELSE! OH, AND JUST A COMPLAINT FROM WHEN I PURCHASED THE VEHICLE: I WAS NEVER TOLD THE CAR NEEDED PREMIUM GAS FOR BEST TURBO PERFORMANCE; I WAS TOLD THAT AFTER OWNING THE VEHICLE 3 YEARS, AFTER THE WARRANTY EXPIRED AND I COMPLAINED OF THE ENGINE LAGGING.
DRIVER SIDE HEADLIGHT IS RETAINING WATER/LIQUID. WHEN I BOUGHT THE CAR IN 2015, I WAS TOLD THAT MY TIRES WERE NEW; THEN 2 YEARS AGO, I WAS TOLD THAT I NEEDED TO REPLACE TWO OF THEM. NOW ONE OF THE TWO ORIGINAL PIRELLI TIRES HAS PITS AND CLEARS CHUNKS MISSING FROM THE TIRE BASE, AS WELL AS MANY CRACKS THROUGHOUT THE ENTIRE TIRE! LASTLY, THE CAR HAS A HABIT OF LOCKING THE DOORS ON ITS OWN AND KEEPING THEM LOCKED, THEREBY MAKING IT IMPOSSIBLE TO GET IN. THE MOST RECENT TIME, I CALLED ONSTAR...AND DIDN'T EVEN SPEAK TO ANYONE, BUT THEY MIRACULOUSLY OPENED AND THE REMOTE WORKED FINE...AGAIN! VEHICLE HAS UNDER 49000 MILES ON IT! VEHICLE HAS ALWAYS BEEN SERVICED BY ARNOLD CHEVY / BUICK AND NO ONE ELSE! OH, AND JUST A COMPLAINT FROM WHEN I PURCHASED THE VEHICLE: I WAS NEVER TOLD THE CAR NEEDED PREMIUM GAS FOR BEST TURBO PERFORMANCE; I WAS TOLD THAT AFTER OWNING THE VEHICLE 3 YEARS, AFTER THE WARRANTY EXPIRED AND I COMPLAINED OF THE ENGINE LAGGING.
I WENT TO TURN OFF CAR AFTER I PARKED KEY WOULDN'T TURN OFF OR COME OUT OF IGNITION
I WENT TO TURN OFF CAR AFTER I PARKED KEY WOULDN'T TURN OFF OR COME OUT OF IGNITION
WHILE I WAS DRIVING ALL THE DASHBOARD LIGHTS WANT OUT COMPLETELY, THE CAR DIDN'T STOP RUNNING. I GOT HOME AND TRIED TO GET INTO THE CAR TWO HOURS LATER AND THE DOORS WOULD NOT OPEN WITH THE REMOTE,SO I USE THE KEY TO ENTER THE CAR, CLOSE THE DOOR AND THE ALARM WANT OFF AND THE DOORS LOCKED, I PRESSED DOWN ON THE BREAK AND PUSH IN ON THE START BUTTON, THE PANEL LITE UP SAID THAT THE REMOTE DOSE NOT MATCH THE CAR, I TRIED SEVERAL WAYS TO OPEN THE CAR IT DIDN'T DO ANYTHING I WAS LOCKED IN THE CAR FOR 30 MINUTES, THE SUNROOF WINDOW WAS OPEN A LITTLE IT WAS 88 DEGREES OUTSIDE I HAD TO KICK THE THE SUNROOF WINDOW OUT TO GET OUT OF THE CAR. THE CAR IS NOW AT FERGUSON BRICK IN TULSA AS OF RIGHT NOW THE CAR STARTED, THEY HAVEN'T FOUND ANYTHING WRONG I BELIEVED THERE IS SOMETHING WRONG IF THEY DRIVE THE CAR AND THE LIGHTS DON'T BLACK OUT OR IT START WHEN THEY HAVE THEY ARE GOING TO SEND THAT CAR BACK HOME IN THE SAME CONDITION, THIS IS A VERY SEROUS ISSUE I COULD HAVE DEAD IN THAT CAR WITH NO AIR.
WHILE I WAS DRIVING ALL THE DASHBOARD LIGHTS WANT OUT COMPLETELY, THE CAR DIDN'T STOP RUNNING. I GOT HOME AND TRIED TO GET INTO THE CAR TWO HOURS LATER AND THE DOORS WOULD NOT OPEN WITH THE REMOTE,SO I USE THE KEY TO ENTER THE CAR, CLOSE THE DOOR AND THE ALARM WANT OFF AND THE DOORS LOCKED, I PRESSED DOWN ON THE BREAK AND PUSH IN ON THE START BUTTON, THE PANEL LITE UP SAID THAT THE REMOTE DOSE NOT MATCH THE CAR, I TRIED SEVERAL WAYS TO OPEN THE CAR IT DIDN'T DO ANYTHING I WAS LOCKED IN THE CAR FOR 30 MINUTES, THE SUNROOF WINDOW WAS OPEN A LITTLE IT WAS 88 DEGREES OUTSIDE I HAD TO KICK THE THE SUNROOF WINDOW OUT TO GET OUT OF THE CAR. THE CAR IS NOW AT FERGUSON BRICK IN TULSA AS OF RIGHT NOW THE CAR STARTED, THEY HAVEN'T FOUND ANYTHING WRONG I BELIEVED THERE IS SOMETHING WRONG IF THEY DRIVE THE CAR AND THE LIGHTS DON'T BLACK OUT OR IT START WHEN THEY HAVE THEY ARE GOING TO SEND THAT CAR BACK HOME IN THE SAME CONDITION, THIS IS A VERY SEROUS ISSUE I COULD HAVE DEAD IN THAT CAR WITH NO AIR.
SUNROOF EXPLODED I WAS DRIVING DOWN THE ROAD I HEARD A VERY LARGE POP I LOOKED UNDER THE COVER OF THE SUNROOF AND THERE WAS A LARGE HOLE RIGHT IN THE MIDDLE. GLASS FELL THROUGH WHEN I OPENED UP THE COVER. NOTHING HIT IT THERE WERE NO CRACKS IN IT EXPLODED FOR NO REASON.
SUNROOF EXPLODED I WAS DRIVING DOWN THE ROAD I HEARD A VERY LARGE POP I LOOKED UNDER THE COVER OF THE SUNROOF AND THERE WAS A LARGE HOLE RIGHT IN THE MIDDLE. GLASS FELL THROUGH WHEN I OPENED UP THE COVER. NOTHING HIT IT THERE WERE NO CRACKS IN IT EXPLODED FOR NO REASON.
BOUGHT THE VEHICLE ON 2/28/2015 FROM RICK HENDRICK BUICK GMC IN DULUTH GA. AROUND THE BEGINNING OF JUNE 2015 MY AIR VENT ON THE DRIVE SIDE WAS COMING OUT OF THE DASHBOARD. I TOOK MY VEHICLE TO THE DEALER ON 06/10/2015. THEY SAID THEY HAD TO ORDER A NEW ONE. I TOOK THE CAR BACK TO THE DEALER ON 6/13/2015 TO GET THE VENT REPLACED. SINCE THEN THERE HAS BEEN A VERY STRONG ORDOR(SMELL) COMING FROM THE VENTS. IT SMELLS LIKE A STRONG FINGER NAIL POLISH. SOMETIMES THE SMELL GETS WAY TO STRONG AND I HAVE TO ROLL THE WINDOWS DOWN. THE SMELL HAPPENS AT RANDOM TIMES, AT DIFFERENT PLACES, AND IT ONLY LASTS FOR ABOUT 20 SECONDS EACH TIME IT HAPPENS. SOMETIMES IT HAPPENS MULTIPLE TIMES WHILE DRIVING TO WORK OR LONG DISTANCES. I TOOK MY CAR TO THE DEALER ON 8/8/2015 AND THEY LOOKED UNDER THE CAR, CABIN FILTER AND FOR LEAKS. THEY TOOK THE VEHICLE FOR A 10 MINUTE MAX TEST DRIVE AND COULD NOT DUPLICATE THE SMELL. I CALLED THE GM BUICK EXECUTIVE OFFICE AT 866-636-2273 ON 8/11/2015 AT 5:44PM AND FILED A COMPLAINT ABOUT THE SMELL. THEY STATED I WOULD GET A CALL FROM THE CUSTOMER SERVICE MANAGER AT THE DEALER WITHIN 2 BUSINESS DAYS. ON 8/19/2015 AT 5:31PM AND WAS TOLD I HAD TO SPEAK WITH MY CASE WORKER, WAS TRANSFERRED TO A VOICE MAIL, AND LEFT A VOICE MAIL. I STILL TO THIS DATE HAVE NOT RECEIVED A PHONE CALL. ALSO THE DEFROSTER IS NOT WORKING ON MY CAR. I HAVE TURNED IT UP TO 78 DEGREES ON FULL BLAST AND HAD TO KEEP IT ON DURING MY ENTIRE TRIP TO WORK JUST TO KEEP THE FROST FROM FORMING ON MY WINDSHIELD AND BLOCKING MY VIEW, WHICH COULD CAUSE ME TO CRASH. IT HAPPENS ON A REGULAR BASIS EITHER IN THE MORNING OR AT NIGHT. ALL MY CARS I HAVE OWNED HAVE NEVER HAD THIS ISSUE; WHERE I HAVE TO KEEP THE DEFROSTER RUNNING DURING AN ENTIRE 30 MINUTE DRIVE.
BOUGHT THE VEHICLE ON 2/28/2015 FROM RICK HENDRICK BUICK GMC IN DULUTH GA. AROUND THE BEGINNING OF JUNE 2015 MY AIR VENT ON THE DRIVE SIDE WAS COMING OUT OF THE DASHBOARD. I TOOK MY VEHICLE TO THE DEALER ON 06/10/2015. THEY SAID THEY HAD TO ORDER A NEW ONE. I TOOK THE CAR BACK TO THE DEALER ON 6/13/2015 TO GET THE VENT REPLACED. SINCE THEN THERE HAS BEEN A VERY STRONG ORDOR(SMELL) COMING FROM THE VENTS. IT SMELLS LIKE A STRONG FINGER NAIL POLISH. SOMETIMES THE SMELL GETS WAY TO STRONG AND I HAVE TO ROLL THE WINDOWS DOWN. THE SMELL HAPPENS AT RANDOM TIMES, AT DIFFERENT PLACES, AND IT ONLY LASTS FOR ABOUT 20 SECONDS EACH TIME IT HAPPENS. SOMETIMES IT HAPPENS MULTIPLE TIMES WHILE DRIVING TO WORK OR LONG DISTANCES. I TOOK MY CAR TO THE DEALER ON 8/8/2015 AND THEY LOOKED UNDER THE CAR, CABIN FILTER AND FOR LEAKS. THEY TOOK THE VEHICLE FOR A 10 MINUTE MAX TEST DRIVE AND COULD NOT DUPLICATE THE SMELL. I CALLED THE GM BUICK EXECUTIVE OFFICE AT 866-636-2273 ON 8/11/2015 AT 5:44PM AND FILED A COMPLAINT ABOUT THE SMELL. THEY STATED I WOULD GET A CALL FROM THE CUSTOMER SERVICE MANAGER AT THE DEALER WITHIN 2 BUSINESS DAYS. ON 8/19/2015 AT 5:31PM AND WAS TOLD I HAD TO SPEAK WITH MY CASE WORKER, WAS TRANSFERRED TO A VOICE MAIL, AND LEFT A VOICE MAIL. I STILL TO THIS DATE HAVE NOT RECEIVED A PHONE CALL. ALSO THE DEFROSTER IS NOT WORKING ON MY CAR. I HAVE TURNED IT UP TO 78 DEGREES ON FULL BLAST AND HAD TO KEEP IT ON DURING MY ENTIRE TRIP TO WORK JUST TO KEEP THE FROST FROM FORMING ON MY WINDSHIELD AND BLOCKING MY VIEW, WHICH COULD CAUSE ME TO CRASH. IT HAPPENS ON A REGULAR BASIS EITHER IN THE MORNING OR AT NIGHT. ALL MY CARS I HAVE OWNED HAVE NEVER HAD THIS ISSUE; WHERE I HAVE TO KEEP THE DEFROSTER RUNNING DURING AN ENTIRE 30 MINUTE DRIVE.