2002 BUICK RENDEZVOUS Fuel System, Gasoline Problems

67 complaints about Fuel System, Gasoline

67
Complaints
1
Crashes
0
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Fuel System, Gasoline Complaints (67)

Jan 26, 2016

TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PIKE THAT ENTERED INTO THE TANK WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V349000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 04/08/16*LJ THE CONSUMER STATED THE TANK WAS REPLACED AND THE FUEL LEAK STOPPED. UPDATED 04/13/16/*JB

Mileage: 100,000

Aug 18, 2014

THE FUEL FILLER NECK INTO THE FUEL TANK LEAKS FUEL. I'VE SEEN ON YOUR SITE WHERE THE IS AN ISSUE WITH THIS VEHICLE, NHTSA ACTION NUMBER EA07006, AND NHTSA RECALL CAMPAIGN NUMBER 07V349000. I CONTACTED GM TODAY AND SPOKE WITH A TECH, A SUPERVISOR AND AN EXECUTIVE ASSISTANT, NONE COULD HELP ME, ALL I GOT WAS THERE IS NO RECALL ON MY VEHICLE. THE EXECUTIVE ASSISTANT, SAID SHE WOULD GET BACK WITH ON 08/20/14, BUT I DON'T FEEL GM WILL PROVIDE ANY FIX. PLEASE HELP! *TR

Mileage: 205,000

Aug 14, 2014

TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED AROUND THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT DISCOVERED FUEL LEAKING FROM THE FUEL TANK. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

Mileage: 115,000

Jun 19, 2014

TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT GASOLINE FUMES WERE EMITTED AROUND THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THERE WAS A FUEL LEAK AND AS A RESULT OF THE FAILURE, THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID 07V349000 (FUEL SYSTEM, GASOLINE). HOWEVER, THE MANUFACTURER INDICATED THAT IT WAS NEVER A RECALL BUT ONLY A SPECIAL COVERAGE BUT THE STATUTE OF LIMITATIONS HAD PASSED. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.

Mileage: 190,000

May 16, 2014

TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT THERE WAS A GASOLINE ODOR INSIDE AND OUTSIDE OF THE VEHICLE. THE CONTACT DISCOVERED FUEL LEAKING FROM THE FUEL TANK. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE FAILURE WAS CAUSED BY A FRACTURED PLASTIC WELD ON THE FUEL TANK INLET VALVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 07V349000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 98,000.

Mileage: 98,000

May 16, 2014

TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT THERE WAS A GASOLINE ODOR INSIDE AND OUTSIDE OF THE VEHICLE. THE CONTACT DISCOVERED FUEL LEAKING FROM THE FUEL TANK. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE FAILURE WAS CAUSED BY A FRACTURED PLASTIC WELD ON THE FUEL TANK INLET VALVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 07V349000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 98,000.

Mileage: 98,000

Mar 7, 2014

TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, A STRONG ORDER OF FUEL EMITTED CONTINUOUSLY. THERE WAS A RECALL RELATED TO THE FAILURE UNDER NHTSA CAMPAIGN NUMBER 07V349000(FUEL SYSTEM, GASOLINE) HOWEVER, THE RECALL WAS EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 193,000. UPDATED 05/12/14 MA

Mileage: 193,000

Nov 17, 2013

I AM THE OWNER OF A 2002 RENDEZVOUS, MY NAME IS, I WENT AN GOT A OIL CHANGE A FEW MOS BACK & FOUND OUT I HAD A LEAK AT MY FUEL FILL NECK/FUEL TANK. I DID RESEARCH & FOUND OUT THAT FROM 2002-2007 THERE WAS A PROBLEM WITH THESE PARTS WITH MY MAKE. THERE WAS A SPECIAL SERVICE COVERAGE EXTENDED ON THIS. HTTP://WWW.FAQS.ORG/CAR/BUICK-RENDEZVOUS-2002/FUEL-SYSTEM/ I CONTACTED CUSTOMER RELATIONS REP [XXX] (EXT [XXX]) SERVICE REQUEST #[XXX], I WAS TOLD ME THAT MY COVERAGE ENDED 2/2012 (UNKNOWN TO ME) BUT THAT HE WOULD MANAGE TO HELP ME GET IT REPAIRED AFTER I WENT TO A CERTIFIED BUICK REPAIR SHOP TO GET A DIAGNOSTIC. IF IT IS INDEED THE ISSUE THEN IT WOULD BE COVERED SINCE I WASNT TOO FAR PAST THE EXTENSION DATE (EVEN WITH MY MAKE AND MILEAGE 130,000) HE ASSURED ME HE WOULD HELP GETTING IT REPAIRED WHETHER IT WAS DISCOUNT SRVC OR FULLY COVERED. I DID GO AND GET IT DIAGNOSED "CHECKED & VERIFIED CONCERN FOUND FUEL LEAK AT FILL NECK TO FUEL TANK" SO I HELD TIGHT WITH NO WORRIES. UNTIL RECEIVED A CALL YESTERDAY FROM BUICK CUSTOMER RELATIONS STATING IF I WANT ANY REPAIRS I WILL BE NEEDING TO PAY THE FULL SERVICE PRICE 1188.74 FOR THE FUEL TANK AND $300 FOR THE EVAPORATION TO BODY CONNECTOR THAT COINCIDES WITH THE FUEL TANK. I TRIED EXPLAINING EVERYTHING BUT IN HER THERE WAS NO BUDGE..I AM THE FATHER OF A 2 & 4YR OLD AND BABY ON THE WAY WHOM RIDE IN OUR ONLY MEANS OF TRANSPORTATION WITH A LEAKING FUEL TANK...IN TOTAL DISARRAY. I AM IN SURE NEED OF OTHER OPTIONS BECAUSE WE ARE LITERALLY AFRAID TO DRIVE, BUT IT IS A MUST TO PROVIDE FOR MY FAMILY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 130,000

Oct 8, 2012

FUEL LEAKING EXTERNALLY AT THE GAS TANK INLET CHECK VALVE. GM AND DEALER HAVE DETERMINED EXISTING RECALL FOR THIS CONDITION DOES NOT APPLY TO MY VEHICLE, EVEN THOUGH THE SYMPTOMS I'M EXPERIENCED ARE EXACTLY THOSE DETAILED IN THE RECALL, AND MY VIN FALLS WITHIN THE APPLICABLE RANGE PROVIDED FOR THE RECALL. THIS IS A VERY UNSAFE CONDITION. NHTSA CAMPAIGN ID NUMBER: 07V349000 GM RECALL # 06230A. *TR

Mileage: 87,000

Apr 11, 2012

TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE FUEL SYSTEM, AIR CONDITIONING AND THE ENGINE FAILED. THE FUEL GAUGE WOULD NOT INDICATE WHEN THE FUEL TANK WAS FULL OR EMPTY. THE AIR CONDITIONING WOULD NOT BLOW COOL AIR AND THE ENGINE WAS EXHIBITING AN ABNORMAL KNOCKING NOISE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 1,794.

Mileage: 200

Nov 13, 2011

BODY CONTROL MODULE WENT OUT. HAD TO FIND THE ANSWER ON GOOGLE SO THE DEALER COULD FIX IT (HEADLIGHTS AND DASH CONTROLS WENT ON AND OFF WHILE DRIVING AT NIGHT) $650 FRONT SEAT INOP DEALER STILL DOES NOT KNOW WHAT'S WRONG $? GAS GAUGE INOP DEALER STILL DOES NOT KNOW WHAT'S WRONG $? CATALYTIC CONVERTER WENT OUT THIS MONTH ALSO COST $850 WATER PUMP $25 O2 SENSOR BANK 1 AND 2 - $145 MASS AIR FLOW SENSOR- $104 FUEL FILTER- $11 STEERING RACK AND PINION- $195 TOTAL $1980 ALL THESE THINGS HAPPENED IN ONE MONTH. I HATE THE BUICK RENDEZVOUS. GETTING RID OF AS SOON AS I CAN. *TR

Mileage: 165,000

Aug 2, 2011

2002 BUICK RENDEZVOUS FUEL GAUGE HAS NEVER WORKED CONSISTENTLY AFTER 2007 ON SOME OCCASION WE MAY GET SOMETHING IN BETWEEN BUT MOSTLY JUST FULL OR EMPTY. ELECTRICAL SYSTEM HAS BEEN REPLACED TWICE SINCE PURCHASE OF CAR, HEAD GASKET REPLACED TWICE. AS OF YET OUR GAS GAUGE ISSUE HAS YET TO BE RESOLVED AS THE AUTO MECHANICS TEND TO JUST THROW PARTS AT IT UNTIL WE NO LONGER HAVE MONEY TO SPEND. IN DOING RESEARCH I HAVE SEEN SEVERAL OTHER OWNERS HAVE THIS ISSUE AND DO HAVE THE FEINT SMELL OF GAS AS NOTED IN A SAFETY RECALL THAT OUR CAR IS NOT A PART OF BUT MEETS THE MODEL YEAR. *KB

Sep 8, 2010

2002 BUICK RENDEZVOUS WITH LEAKING GAS TANK NOT BEING COVERED UNDER RECALL BY GM #06230. *TR

Mileage: 148,000

Sep 5, 2010

BUICK RENDEZVOUS 2002 MODEL CX FWD FUEL LEAKING WHERE FILLER NECK ATTACHES TO GAS TANK. REAR SPRING BROKEN; VEHICLE NOT USED FOR TOWING OR HEAVY LOADS. *TR

Mileage: 92,000

Jun 16, 2010

2002 BUICK RENDEZVOUS OTHERWISE KNOWN AS THE MONEY PIT. SEEMS THAT AS USUAL OUR LATEST EXPENSE (101,000) IS NOT COVERED UNDER THE RECALLS, DUE TO THE MANUFACTURING DATE OF THE VEHICLE. SMELLED GAS FOR A WEEK, THEN NOTICED GAS GAUGE FLUCTUATING, NEVER SHOWING EMPTY EVEN THOUGH TRIP ODOMETER SHOWED IT HAD ALMOST AN EMPTY TANK. MECHANIC STATED CRACK IN THE FUEL TANK, BUT CAR WAS MANUFACTURED BEFORE THE RECALL DATE, SO BUICK DID NOT COVER THE COST OF REPAIRS. HAVE RECENTLY ALSO EXPERIENCED LOSS OF ALL POWER TO CIGARETTE LIGHTERS, DRIVERS SIDE WINDOW FELL DOWN AND ENTIRE REGULATOR UNIT WAS REPLACED. BACK HATCH HANDLE FELL OFF, AGAIN. REARVIEW MIRROR ALSO FELL OFF. AC FAN WILL NO LONGER BLOW AT HIGHEST SETTING. THESE ARE ALL MINOR COMPARED TO THE FAULTY ABS SENSOR, LOSS OF TRACTION CONTROL, AC CONDENSER, TIE RODS, 2 REPLACED BATTERIES, FRONT WHEEL BEARINGS, ROTORS. AND THOSE REPAIRS ARE JUST FROM THE LAST 3 YEARS.... *TR

Mileage: 101,000

Jun 9, 2009

I HAVE A 2002 BUICK RENDEZVOUS WITH 52,650 MILES ON IT. IN THE PAST 3 MONTHS I HAVE HAD TO HAVE THE BODY CONTROL MODULE, A RT FRT WHEEL SPEED SENSOR REPLACED. WHEN I HAD IT IN FOR THE SPEED SENSOR REPLACED, THE GM SHOP FOUND THAT THE INTAKE MANIFOLD IS LEAKING AND MUST BE REPAIRED @ A COST OD $1000.00 AND THEN MAYBE THE HEAD GASKETS MAY NEED TO BE REPLACED DUE TO THE TYPE OD GASKETS THAT GM USED AND THE DEX-COOL ANTI FREEZE USED I BY GM. THIS HAS BEEN A PROBLEM FOR SEVERAL YEARS AND NUMEROUS COMPLAINTS HAVE BEEN FILED. A CLASS ACTION SUIT WAS FILED BUT NO ONE--NO ONE NOTIFIED THE PUBLIC ABOUT IT UNTIL IT WAS TO LATE TO GET IN ON IT. I THINK THAT THERE NEEDS TO BE A FORCED RECALL TO CORRECT THIS PROBLEM. TAX PAYERS HAVE BAILED OUT GM AND WE GET STUCK WITH A FAULTY PRODUCT. I CONTACTED GM AND IN THE END THEY REFUSED TO MAKE GOOD OR EVEN ADMIT THIS PROBLEM HAS EXISTED SINCE THEY STARTED TO USE DEXCOOL. *TR

Apr 30, 2009

I HAVE A 2002 BUICK RENED. I HAVE HAD AN ON GOING PROBLEM WITH THE CAR OVERHEATING AND NO AC. I HAVE HAD THE AC REPLACED ON THE VEHICLE, THE TEMP GAUGE, THE THERMOSTAT, THE WATER-PUMP, 2 BLOWN HEAD GASKETS, THE FUEL SENSOR, ANTI LOCK BRAKE SENSOR AND THE FUEL PUMP. I ALSO HAVE HAD TO REPLACE THE WINDOW REGULATOR ON THE PASSENGER SIDE WINDOW. I HAVE RECEIPTS FOR ALL REPAIRS BUT NO I DO NOT HAVE THE OLD PARTS. THESE REPAIRS HAVE COSTS ME AT LEAST $5000K IF NOT MORE. *TR

Apr 17, 2009

TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. WHEN THE ENGINE WAS STARTED THE CONTACT COULD HEAR THE ENGINE RODS AND LIFTERS KNOCKING. THE NOISE WOULD STOP AFTER 3 MINS. THE CONTACT HAS KEPT UP WITH REGULAR MAINTENANCE ON THE VEHICLE. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER FOR THIS PROBLEM. THE CONTACT ALSO STATED THAT THE FUEL LEVEL SENSOR FAILED AND THE AIR CONDITIONER RECHARGE UNIT FAILED AND HE HAS HAD THEM REPAIRED. THE CURRENT MILEAGE WAS 56000 MILES.

Mileage: 56,000

Mar 16, 2009

CAR JUST SHUTS OFF WILL NOT START FOR 15 MIN. THEN RUNS RUFF AFTER 30 MIN WILL START AND RUN FINE UP TO A WEEK OR A MONTH NO WILL NOT RUN AT ALL. IT IS THE WIRING FROM BCM TO FUEL TANK AND NOW BCM IS BAD READING SOME FOREIGN LANGUAGE ALSO SMELL GAS AFTER FILL UP. *TR

Oct 31, 2008

WE FILLED THE GAS TANK UP AND PARKED IT IN THE HOUSE GARAGE, THAT NIGHT THE HOUSE FILLED WITH THE SMELL OF GAS, LEAKED ON THE FLOOR .THANKFULLY THE GAS WATER HEATED IS OFF THE FLOOR OR ALOT MORE THAN GAS WOULD HAVE BEEN LOST.. I HAVE NOT BEEN ABLE TO AFFORD TO HAVE IT FIXED AT THIS TIME SO IT IS PARKED OUTSIDE AND ONLY SMALL AMOUNTS OF GAS IS PUT IN AT A TIME. *TR

Mileage: 87,000

Sep 29, 2008

FUEL TANK LEAKAGE FROM FRACTURE OF THE FUEL TANK INLET. *TR

Mileage: 60,000

Aug 18, 2008

SMELLED GAS IN GARAGE AND MOVED OUR BUICK RENDEZVOUS AND FOUND GAS ON THE FLOOR UNDER THE GAS TANK AND SAW GAS DRIPPING FROM THE GAS TANK. I TOOK THE VEHICLE TO MY LOCAL REPAIR SHOP. IT WAS DETERMINED AFTER INSPECTION THE GAS TANK HAS FRACTURE AND ALLOWED GAS LEAK. THE REPAIR SHOP LOCATED THE RECALL FROM GM. BUICK ADVISED THE REPAIR SHOP AND MYSELF THE TANK WAS NOT PART OF THE RECALL AND WOULD NOT BE COVERED BY BUICK. I HAD THE REPAIR SHOP REPLACED THE FUEL TANK AT MY COST. FAILURE TO MAKE THE REPAIR COULD HAVE CAUSE A FIRE. EVEN THOUGH THE VIN NUMBER WASN'T PART OF THE RECALL IT SHOULD HAVE BEEN COVERED BY BUICK BECAUSE THE DEFECT WAS CONSISTENT WITH THE DEFECTIVE FUEL TANKS OF THE RECALL. *TR

Mileage: 99,498

Jun 18, 2008

TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE VEHICLE HAS BEEN OVERHEATING. SHE ALSO NOTICED SOMETHING IN HER DRIVEWAY AND COULD SMELL GASOLINE FUMES INTERMITTENTLY. A LOCAL MECHANIC INSPECTED THE VEHICLE AND STATED THAT THERE MAY BE A RECALL RELATED TO THE FAILURES. THROUGH ONLINE RESEARCH, THE CONTACT LOCATED A TSB RELATING TO THE FAILURE; HOWEVER, THE DEALER STATED THAT NO RECALLS WERE AVAILABLE. SHE THEN PROVIDED THE DEALER WITH THE INFORMATION FOR TSB NUMBER 07203A AND THEY ACKNOWLEDGED THAT THERE WAS A SERVICE BULLETIN. THE DEALER STATED THAT IF THEY COULD NOT LOCATE A LEAK IN THE FUEL TANK, THEY WOULD NOT MAKE ANY REPAIRS TO THE VEHICLE. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 48,500.

Mileage: 48,500

May 25, 2008

FUEL LEAK AT POINT WHERE FILL TUBE JOINS GAS TANK. *TR

Mileage: 15,600

Feb 27, 2008

ON OCCASIONS MY RENDEZVOUS WOULD MAKE A SPUTTERING SOUND WHEN I WOULD TURN IT OFF, THEN LIGHTS AND RADIO WOULD TURN OFF IMMEDIATELY, INSTEAD OF THE UPON OPENING THE DOOR. THIS HAS HAPPEN SEVERAL TIMES. DEALERS EXPLAINED NOT TO WORRY ABOUT THE PROBLEM. ANTI LOCK BRAKE LIGHT CAME ON 3 DAYS AGO, IT WENT OUT THEN CAME BACK ON AGAIN. AFTER STARTING THE VEHICLE NORMALLY THIS MORNING AND DRIVING APPRX 2 1/2 MILES, I TURNED THE VEHICLE OFF. IMMEDIATELY MY 2002 RENDEZVOUS DOORS LOCKS ARE AUTOMATICALLY ENGAGING ITSELF IN THE UNLOCK MODE; THE DOORS WILL NOT LOCK WITH OR WITHOUT MANUAL CONTROL; THE LIGHTS ARE CONSTANTLY FLASHING; THE RADIO IS LOCKED OUT. IT WOULD NOT ALLOW ME TO START IT AT ALL. AFTER WAITING APPRX 30MINS AND REMOVING THE FUSE FOR THE DOOR LOCK IT STARTED. BUT ONCE THE FUSE IS PLACED BACK IN IT BEGIN TO HAVE THE SAME PROBLEM. THIS PROBLEM CONTINUES SINCE 7:45AM TIME NOW APPROX 4:20PM CALLED A FEW DEALERS WHO WANTS TO CHARGE $90 PER HR TO LOOK AT THE VEHICLE, UNFORTUNATELY I DON'T HAVE THE FUNDS. I'VE BEEN TREATED LIKE LIKE AN IDIOT WHEN I TAKE MY VEHICLE IN FOR SERVICE BY A BUICK DEALER. ED RINKE IN CENTERLINE, MI, REFUSED TO EVEN LOOK AT MY VEHICLE REGARDING THE FUEL TANK RECALL. I DON'T WANT TO PAY HUNDREDS OF $ FOR A MINOR REPAIR OR AN MALFUNCTION BY THE MANUFACTURER. THIS VEHICLE WAS PURCHASE IN 2005 W 63,000 AND NOW HAS APPRX 101,000 MILES. *TR

Mileage: 101,000

Feb 26, 2008

I HAVE EXPERIENCED A SERIES OF MECHANICAL FAILURES ON MY VEHICLE SINCE THE YEAR I PURCHASED IT. THE LATEST INCIDENT WAS 02/15/08 WHEREIN THE LIGHTS ON THE VEHICLE CONSOLE BEGAN TO FLASH...ENGINE COOLANT LIGHT, CHANGE OIL, BATTERY-THE VEHICLE THEN BEGAN TO SLOW DOWN APPROACHING 42MPH (THE CAR HAD REGULAR MAINTENANCE ON 02/08/08). THIS OCCURRED ON HIGHWAY 680 SOUTHBOUND DURING RUSH HOUR TRAFFIC. THE VEHICLE HAS BEEN SERVICED REPEATEDLY FOR THE SAME ISSUE WITH NO REMEDY MORE THAN FIVE TIMES. I NOW FEEL AT RISK AND FEEL THE VEHICLE IS A SAFETY HAZARD. THE CAR COMPLETELY SHUT DOWN ON ME 08/30/07 IN TRIPLE DIGIT HEAT ON HIGHWAY 680 NORTHBOUND. I HAD THE VEHICLE TOWED TO THE DEALERSHIP FOR SERVICE. I WAS TOLD THE PROBLEM WAS A FAULTY FUEL FILTER. THE FILTER WAS REPLACED AND THE PROBLEM RECURRED ABOUT 3 OR 4 WEEKS LATER. THE DEALERSHIP AND GM TELL ME THAT SINCE THEY CANNOT DUPLICATE THE PROBLEM, THERE IS NOTHING THEY CAN DO. THE PREVIOUS TIME I HAD MY VEHICLE SERVICED FOR MECHANICAL FAILURE, MY HUSBAND PICKED THE VEHICLE UP FOR REPAIR AND HE EXPERIENCED THE SAME PROBLEM IMMEDIATELY AFTER PULLING OFF THE DELEARSHIP PROPERTY. ALL OF MY SERVICES HAVE BEEN PERFORMED BY THE SAME DEALERSHIP. ALL OF MY MAINTENANCE IS CURRENT. THERE MUST BE SOME REASONABLE EXPLANATION FOR THIS RECURRING PROBLEM, BUT NO ONE SEEMS TO HAVE AN ANSWER. I HAVE HAD THE COMPUTER/PARTS REPLACED TWICE WITHIN 6 MONTHS, FUEL FILTERS REPLACED, SENSORS REPLACED AND A HOST OF OTHER ITEMS. I WANT TO GET RID OF THE VEHICLE AT THIS POINT BECAUSE I HAVE TO TRAVEL ALMOST 30 MILES ONE WAY TO MY PLACE OF EMPLOYMENT. SINCE GM SAYS THERE IS NOTHING WRONG WITH THE VEHICLE, I SHOULD AT LEAST BE ABLE TO TRADE THE CURRENT VEHICLE IN AT THE HIGHEST TRADE-IN VALUE AND PURCHASE A VEHICLE OF SIMILAR DESIGN AND VALUE. *TR

Mileage: 103,193

Jan 31, 2008

TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT SMELLED FUEL INSIDE THE PASSENGER COMPARTMENT. HE TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE INLET CHECK VALVE WAS FRACTURED. HE ATTEMPTED TO REPAIR THE FAILURE, BUT THE ENTIRE FUEL TANK HAD TO BE REPLACED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V349000 (FUEL SYSTEM, GASOLINE:STORAGE), EVEN THOUGH THE VEHICLE WAS EXPERIENCING THE EXACT SAME FAILURE. THE FAILURE MILEAGE WAS 93,000 AND CURRENT MILEAGE WAS 103,000. UPDATED 03-25-08 *BF THE CONSUMER STATED THE MANUFACTURER DECIDED TO INCLUDE IN THE RECALL AND HAS DISBURSED A REIMBURSEMENT CHECK. UPDATED 03/25/08 *TR

Mileage: 93,000

Jan 31, 2008

TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT ENTERED HIS GARAGE AND SMELLED A STRONG GAS ODOR. THE VEHICLE WAS TAKEN TO A DEALER AND THEY DISCOVERED THAT THE PLASTIC WELD FAILED AND NEEDED TO BE REPLACED. THE DEALER MADE THE REPLACEMENT. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V349000 (FUEL SYSTEM, GASOLINE:STORAGE). THE CURRENT MILEAGE WAS 90,100 AND FAILURE MILEAGE WAS 76,500. UPDATED 02/19/08. *LJ

Mileage: 76,500

Jan 28, 2008

DUE TO A PERSISTENT SMELL OF GASOLINE IN THE VEHICLE AND THE CHECK ENGINE LIGHT COMING ON, WE TOOK THE VEHICLE TO OUR LOCAL REPAIR SHOP. THEY DETECTED A LEAK IN FUEL TANK AND HAD TO REPLACE THE FUEL TANK. IN DECEMBER, I RECEIVED A RECALL NOTICE THAT DESCRIBED THIS PROBLEM AS A MANUFACTURER DEFECT AND THAT I MAY BE ELIGIBLE FOR REIMBURSEMENT OF THE REPAIRS. I SENT THE REQUIRED DOCUMENTATION AND HAVE BEEN GETTING THE RUN AROUND SINCE. I HAVE BEEN TOLD: 1. VIN # NOT IN RECALL - YES IT IS. AND IT HAS BEEN REGISTERED IN ARIZONA FOR 3 YEARS. 2. REPAIRS NOT DONE BY A GM CERTIFIED DEALER - NOTHING IN THE DOCUMENTATION I WAS SENT STATED ONLY REPAIRS DONE BY A DEALER CERTIFIED REPAIR SHOP WOULD BE HONORED 3. THE TEAM IS REVIEWING IT, BUT NO ONE WILL GIVE ME A NAME OR CONTACT NUMBER FOR "THE TEAM". *CN

Mileage: 63,903

Jan 28, 2008

I REPORTED A PROBLEM WITH A LEAK IN MY GAS TANK OF MY 2002 BUICK RENDEZVOUS AS A RESULT OF A FAILURE OF A PLASTIC WELD LAST YEAR. I WAS NOTIFIED LAST AUGUST AS A RESULT OF MY LETTER THAT GM WAS RECALLING 20,594 RENDEZVOUS BUT ONLY FROM CERTAIN STATES WHERE THE HEAT CAUSED THE WELD TO FAIL DUE TO EXPANSION AND CONTRACTION. AS MY CAR WAS PURCHASED IN FLORIDA WHERE THE FAILURE RATE WAS NOT GOOD ENOUGH FOR A RECALL MY V.I.N. NUMBER WAS NOT INCLUDED IN THIS RECALL. I WAS TOLD IN SEPT BY AN N.H.S.T.A. REPRESENTATIVE THAT ALTHOUGH I WAS NOT IN THE RECALL I WOULD RECEIVE A SERVICE BULLETIN LETTER FROM GM AND BE ENTITLED TO A REFUND FOR THE COST OF THIS PLASTIC PIECE OF JUNK BUICK HAD INSTALLED. WELL I'VE BEEN IN CONTACT WITH GM AND THE REPRESENTATIVE I AM ASSIGNED TO TOLD ME GM HAS NO PLANS TO REIMBURSE ME FOR THE $700 PLUS I PAID FOR THE TANK. ( I WAS SUCCESSFUL TO GET THEM TO REIMBURSE MY LABOR COST LAST AUGUST OR SO.) I CAN NOT SPEAK WITH ANY GM EXECUTIVES AS MY GM CONTACT INFORMS ME THAT THEIR NAMES AND PHONE NUMBERS ARE CONFIDENTIAL. I HAVE CALLED THE NHSTA REP I WORKED WITH IN THE PAST AND LEFT VOICE MAILS BUT DESPITE 3 SUCH CALLS I HAVE YET TO RECEIVE A CALL BACK. BESIDE WRITING MY STATE SENATORS AND CONGRESSMEN WHO ELSE CAN HELP ME TO GET MY REFUND FOR A GAS TANK THAT SHOULD BE AS A SAFETY FACTOR THE RESPONSIBILITY OF GM NOT THE CONSUMER. *TR

Mileage: 76,876

Nov 19, 2007

TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT SMELLED GAS AND NOTICED A LARGE FUEL SPILL IN HIS DRIVEWAY. HE INSPECTED HIS VEHICLE AND FOUND A HOLE WHERE THE HOSE CONNECTS TO THE GAS TANK. THE MANUFACTURER STATED THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V349000 (FUEL SYSTEM, GASOLINE:STORAGE). THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 91,000. UPDATED 03/06/08. *LJ

Mileage: 91,000

Nov 7, 2007

TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE GAS TANK OVERFLOWED WHILE PLACING FUEL IN THE VEHICLE. THE FAILURE OCCURS EVEN WHEN THE FUEL TANK IS EMPTY. GASOLINE WOULD SLOWLY DRAIN INTO THE TANK AFTER SEVERAL SECONDS AND OVERFLOW AGAIN WHEN NEW GAS ENTERED. THE CONTACT STATED THAT THE FUEL GAUGE WORKS INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 07V349000 (FUEL SYSTEM, GASOLINE:STORAGE). THE CURRENT MILEAGE WAS 111,900 AND FAILURE MILEAGE WAS 111,800.

Mileage: 111,800

Nov 7, 2007

SAME EXACT ISSUE AS RECALL NUMBER: 07V349000. PER BUICK, MY VIN DOES NOT MATCH THAT RECALL HOWEVER. *TR

Mileage: 62,000

Nov 6, 2007

TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. WHEN THE VEHICLE WAS PARKED AND THE WINDOWS WERE ROLLED UP, THE CONTACT SMELLED A STRONG GASOLINE ODOR. THE VEHICLE WILL BE TAKEN TO A PRIVATE MECHANIC FOR A DIAGNOSIS. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V349000 (FUEL SYSTEM, GASOLINE:STORAGE) AND THEY WOULD NOT BE ABLE TO ASSIST. THE CURRENT MILEAGE WAS 81,000 AND FAILURE MILEAGE WAS 78,000. THE FUEL TANK WAS CRACKED. UPDATED

Mileage: 78,000

Nov 5, 2007

TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT NOTICED FUEL LEAKING FROM THE SIDE OF THE FUEL TANK WHILE HIS VEHICLE WAS IDLING. HE TOOK HIS VEHICLE TO THE DEALER AND THEY ARE STILL CURRENTLY INSPECTING THE VEHICLE. THE DEALER STATED THAT HIS VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V349000 (FUEL SYSTEM, GASOLINE:STORAGE). THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 78,000.

Mileage: 78,000

Oct 31, 2007

LEAKING GAS TANK. *TR

Mileage: 67,930

Oct 24, 2007

I STARTED SMELLING GASOLINE WHILE MY VEHICLE WAS PARKED IN THE GARAGE AND NOTICED A SMALL AMOUNT OF GASOLINE ON THE GARAGE FLOOR. I TOOK MY VEHICLE TO BE DIAGNOSED AT A CHEVROLET DEALERSHIP AND IT WAS CONFIRMED THAT IT WAS A FUEL LEAK. I FOUND OUT THERE WAS A RECALL ON THE 2002 BUICK RENDEZVOUS, CALLED BUICK AND I WAS TOLD MY VIN NUMBER WAS NOT INCLUDED IN THE RECALL CAMPAIGN. I HAVE STATED TO THEM THAT REGARDLESS OF WHETHER MY VEHICLE IS IN THE RECALL OR NOT, A GAS TANK SHOULD NOT LEAK ON A 5 YR. OLD VEHICLE (OR ANY VEHICLE FOR THAT MATTER). BUICK WILL NOT TAKE CARE OF IT AT THIS TIME. MILEAGE IS AT 83,000 AT THIS TIME. *TR

Mileage: 83,000

Sep 19, 2007

MY CAR HAS A GAS LEAK FROM THE FUEL TANK. THE INTAKE MANIFOLD GASKETS ARE LEAKING. I HAVE AN MUSTY ODOR IN THE CAR ALONG WITH GAS SMELL. THE AIR CONDITION FAILED LAST WEEK DUE TO WHAT I FIND OUT NOW IS A KNOWN ISSUE. THE GASKET FAILURE IS A KNOWN ISSUE THE FUEL TANK IS A KNOWN ISSUE. HOW CAN YOU ALLOW A MANUFACTURER GET AWAY WITH THIS. *TR

Mileage: 80,000

Aug 31, 2007

I HAVE A 2002 BUICK RENDEZVOUS WHICH HAS THE EXACT SAME DEFECT IN THE FUEL TANK AT THE INLET AS DESCRIBED IN THE RECENT RECALL NOTICE, GM RECALL NO. 06230 AND NHTSA CAMPAIGN ID NO. 07V349000. I CALLED THE PHONE NUMBER FOR BUICK AS DESCRIBED IN THE CAMPAIGN NOTICE AND HAVE BEEN TOLD BY BUICK/GM THAT MY RENDEZVOUS DOES NOT QUALIFY AS PART OF THE RECALL; MY VEHICLE IS AN EARLIER MANUFACTURE DATE THAN THOSE IN THE NOTICE. I WAS TOLD THAT IF I CHOSE TO PAY FOR THE REPAIR MYSELF THAT IF MY VEHICLE WAS EVER INTRODUCED INTO THE RECALL THAT I WOULD BE REIMBURSED FOR MY EXPENSE. THIS REPAIR AND REPLACEMENT OF THE FUEL TANK AND INLET IS NEARLY $1,000 ACCORDING TO MY DEALER. I HAVE MADE TEMPORARY REPAIRS, BUT FEEL THAT BUICK/GM IS IGNORING A MORE WIDE-SPREAD PROBLEM WITH THESE VEHICLES THAN THE RECALL INDICATES. MY RENDEZVOUS IS AN EARLY 2002, MANUFACTURED IN MID 2001. I HAVE BEEN TRYING TO GET THIS RESOLVED SINCE OCTOBER OF 2006. ANY ASSISTANCE WOULD BE APPRECIATED. *TR A STRESS CRACK DEVELOPED ON THE FUEL FILLER INLET TO THE FUEL TANK AT THE ICV COUPLING. UPDATED 09/18/07. *JB

Mileage: 77,700

Aug 29, 2007

TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE VEHICLE WAS IDLING AT A TRAFFIC LIGHT WHEN THE DRIVER WAS ALERTED THAT THERE WAS FUEL LEAKING FROM THE VEHICLE. THE VEHICLE WAS TURNED OFF AND THE FUEL STOPPED LEAKING. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER STATED THAT THE FUEL LINE WAS DISCONNECTED FROM THE FUEL FILTER. THE FUEL FILTER WAS REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 166,555. UPDATED 09/19/07 *TR

Mileage: 166,555

Aug 13, 2007

TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. HE STATED THAT THERE WAS A CRACK IN THE PLASTIC GAS TANK, WHICH CAUSED A FUEL LEAK. THERE IS A RECALL FOR THE FUEL SYSTEM STORAGE TANK (NHTSA CAMPAIGN #07V349000). THE DEALER AND THE MANUFACTURER STATED THAT THEY HAVE NO KNOWLEDGE OF THE RECALL AND WOULD BE UNABLE TO MAKE REPAIR. THE CURRENT MILEAGE WAS 90,000 AND THE FAILURE MILEAGE WAS 84,000.

Mileage: 84,000

Aug 11, 2007

I AM EXPERIENCING A GAS LEAK AT THE FUEL TANK INLET FILLER PIPE, JUST AS THE NHTSA INVESTIGATION (EA07006) HAS DESCRIBED. THIS IS VERY DISTURBING AS MY WHOLE FAMILY IS TRANSPORTED IN THIS VEHICLE. IT APPEARS THE LEAK IS WHERE THE ICV AND FUEL TANK ARE JOINED. THIS IS ON MY 2002 BUICK RENDEZVOUS CXL. I JUST NOTICED IT TODAY (8/10/2007) WHEN MY GARAGE SMELLED OF GASOLINE. THE TEMPERATURES IN THIS AREA HAVE BEEN VERY HOT (100+ DEGREES) AS OF LATE. *JB

Mileage: 110,000

Jun 25, 2007

TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. ON JUNE 24, 2007, THE CONTACT SMELLED GAS COMING FROM THE VEHICLE. AFTER INSPECTING THE VEHICLE, HE FOUND GAS LEAKING FROM THE GAS TANK RECEPTACLE. PRIOR TO THIS FAILURE, THE CONTACT SMELLED GAS AT AN EARLIER DATE. THE VEHICLE IS CURRENTLY AT THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 59,000.

Mileage: 59,000

Jun 15, 2007

WHEEL BEARINGS NEED REPLACEMENT. FUEL PUMP WAS BAD. REPLACED TIRES AND BRAKES 3 TIMES SINCE I HAV E OWNED THE VEHICLE 2 YEARS. INTAKE MANIFOLD WAS LEAKING, CAUSING THE CAR TO BE SLUGGISH AND NOT START SOMETIMES. ABS LIGHTS CAME ON FREQUENTLY. THE CAR WAS A BIG NIGHTMARE. WISH I NEVER WOULD OF BOUGHT A BUICK RENDEZVOUS. *AK

Mileage: 60,000

Apr 14, 2007

PURCHASED MY USED 2002 RENDEZVOUS CX JANUARY .07. AFTER MARCH 07 WHEN FILLING WITH GAS, TANK LEAKS GAS WHERE FILLER TUBE AND TANK MEET. TOOK TO DEALER, THEY SAY, NEED NEW TANK TOTAL REPAIR 968.15. CALLED BUICK CUSTOMER SERVICE, AFTER 1 WEEK THEY SAY, NO ASSISTANTS IS AVAILABLE. CASE CLOSED. I HAVE A REFERENCE NUMBER. I DID PLEAD TO NO AVAIL. *AK EA07-006.PCO

Mileage: 78,400

Mar 10, 2007

GAS TANK LEAKING AT THE REAR SEAM ON 2002 BUICK RENDEZVOUS. REPLACE TANK NHTSA ACTION NUMBER RQ06009. *JB EA07-006.PCO

Mar 9, 2007

BOUGHT A 2002 RENDEZVOUS IN 2006 WITH 60,000 MILES DROVE GREAT UNTIL NOW 3-7-07. NOW AFTER I FILL THE TANK AND START THE CAR THE ENGINE SPUTTERS AND STALLS. POSSIBLE FUEL FILTER. *JB

Mileage: 70,000

Mar 9, 2007

BOUGHT A 2002 RENDEZVOUS IN 2006 WITH 60,000 MILES DROVE GREAT UNTIL NOW 3-7-07. NOW AFTER I FILL THE TANK AND START THE CAR THE ENGINE SPUTTERS AND STALLS. POSSIBLE FUEL FILTER. *JB

Mileage: 70,000

Mar 6, 2007

STAINLESS STEEL FUEL LINE FAILURE ACCORDING TO THE AUTHORIZED DEALER MECHANIC, FAILURE OF PLASTIC RETAINERS PERMITTED THE FUEL LINE TO RUB AGAINST FIREWALL METAL CAUSING FAILURE OF THE FUEL LINE. *JB

Mar 1, 2007

GAS TANK STARTED LEAKING AT TANK INLET FROM FILL HOSE. NO ACCIDENTS, DIDN'T SCRAPE OR HIT ANYTHING...JUST STARTED LEAKING FROM A SEAM. I AM CONCERNED ABOUT THE POSSIBILITY OF FIRE. *NM EA07-006.PCO

Nov 23, 2006

ON TUESDAY NOV. 22, 2006 I NOTICED A STRONG SMELL OF GAS IN MY GARAGE WHERE MY 2002 BUICK RENDEZVOUS WAS PARKED. I LOOKED UNDER THE VEHICLE AND NOTICED THE GAS TANK WAS LEAKING WHERE THE FILLER PIPE MEETS THE TANK. I IMMEDIATELY CALLED BUICK TO SEE IF I COULD BRING THE CAR IN AND WAS TOLD YES. I WAS INFORMED THAT BECAUSE THE TANK IS PLASTIC IT WOULD HAVE TO BE REPLACED AT A COST OF APPROXIMATELY $1100. PARTS AND LABOR. I ALSO ASKED IF THIS HAS HAPPENED TO OTHER RENDEZVOUS AND WAS TOLD YES AND WAS ALSO TOLD THIS HAPPENS TO THE CHEVY ENVOY. I THEN ASKED IF BUICK WOULD PAY FOR THE REPAIRS IF THIS IS AN APPARENTLY DEFECTIVE TANK AND WAS TOLD THAT A GM KNOWS ABOUT IT BUT HAS NOT ISSUED A RECALL I MUST ABSORB THE REPAIR COST. I WAS LUCKY THAT MY CAR WAS PARKED IN DOORS AND I SMELLED THE GAS LEAKING. WHAT HAPPENS TO THE POOR SOUL WHO PARKS OUT DOORS AND DOES NOT KNOW HIS TANK IS LEAKING. DOES IT TAKE FIRE OR DEATH FOR THE PEOPLE AT GM TO REALIZE THEIR MISTAKE AND FIX THESE TANKS BEFORE SOMEONE IS INJURED OR KILLED. I WOULD LIKE TO KNOW HOW I CAN GET THE INFORMATION AS TO HOW MANY OF THESE TANKS WERE DEFECTIVE AND HOW MANY WERE COVERED BY WARRANTY AND HOW MANY REPLACED ATT THE OWNERS EXPENSE. I HAD AN EXTENDED 75,000 MILE WARRANTY THAT JUST EXPIRED LAST MONTH OR I WOULD NOT HAVE HAD TO ENDURE AN $1112.06 REPAIR BILL TO ENSURE MY FAMILY'S SAFETY. THANKING YOU IN ADVANCE, A DISSATISFIED GM CUSTOMER. *JB

Mileage: 76,872

Oct 30, 2006

FUEL GAUGE FOR 2002 BUICK RENDEZVOUS CXL WAS READING INCORRECTLY. THE OPERATOR OF THE VEHICLE RAN OUT OF GAS WHILE GAUGE INDICATED FULL TANK. DEALERSHIP INDICATED THAT THE VEHICLE NEEDED A NEW FUEL KIT. DEALERSHIP (CERTIFIED BUICK DEALERSHIP) INSTALLED NEW FUEL KIT. NEXT DAY, THERE WAS A PUDDLE OF FUEL ON DRIVEWAY. VEHICLE WAS LEAKING GASOLINE FROM FUEL TANK. DEALERSHIP WAS NOTIFIED AND ABLE TO CORRECT. DURING SAME TIME PERIOD, TRANSMISSION WAS NOT PROPERLY SHIFTING GEARS. THE VEHICLE WOULD NEVER SHIFT INTO OVERDRIVE AND WOULD SOMETIMES SHIFT ABRUPTLY OR VERY HARD (JERKS). DEALERSHIP INDICATED THAT THE VEHICLE NEEDED NEW TRANSMISSION. DEALER CORRECTED. SEVERAL MONTHS AGO, VEHICLE TURNING BECAME INCREASINGLY DIFFICULT AND POWER STEERING FAILED INTERMITTENTLY. DEALERSHIP INDICATED NEEDED AN ENTIRE NEW RACK AND PINION. DEALER CORRECTED. CURRENT DEFECT INVOLVES COOLANT LEAKING INTO ENGINE DUE TO A LEAKING LOWER INTAKE MANIFOLD GASKET. SEVERAL SERVICE BULLETINS OUT FOR SAME COMPONENT IN THIS AND OTHER GM VEHICLES. DEALER INDICATED THAT THIS WILL CAUSE EXTENSIVE DAMAGE TO ENGINE IF NOT CORRECTED. CURRENTLY SCHEDULED TO HAVE VEHICLE SERVICED IN 2 WEEKS. TOTAL REPAIRS FOR 4 YEAR OLD VEHICLE ARE NOW OVER $8000. ALL REPAIRS HAVE BEEN PAID BY OWNER AND NONE HAVE BEEN COVERED BY DEALERSHIP. *JB

Sep 1, 2006

DT*: THE CONTACT STATED WHILE PARKING IN THE DRIVEWAY STRONG GAS SMELL WAS OBSERVED COMING FROM THE REAR OF THE VEHICLE AND THERE WERE TRACES OF GASOLINE PRESENT ON THE FLOOR. THE VEHICLE WAS TAKEN TO DEALERSHIP WHO DETERMINED THE FUEL TANK HAD TO BE REPLACED. THERE WAS A RECALL # 03V454000 BUT THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE MANUFACTURER WAS CONTACTED BUT THE REAFFIRMED THE DEALERSHIP DETERMINATION THAT THE VEHICLE WAS NOT COVERED BY THE RECALL. CHANGED COMP CODE.PCO

Mileage: 69,800

Oct 14, 2005 Crash

BOUGHT A USED 2002 RENDEZVOUS IN DECEMBER OF LAST YEAR. FIRST MONTH OF OWNERSHIP, OIL LIGHT ON. TOOK TO PENNZOIL. OIL CHANGED. TWO WEEKS LATER, LOW OIL LIGHT ON. TOOK BACK. LOW ON OIL. TOOK TO GARAGE, SAYS IT'S LEAKING FROM AROUND THE TRASNSFER CASE (THEY THINK) AND CAN'T FIX IT. NOW BIG PROBLEM: TRAVELING TO AN APPOINTMENT. HAD JUST FILLED GAS TANK ABOUT 30 MILES BEFORE, LOW FUEL LIGHT CAME ON. FUEL GAUGE WENT TO EMPTY. STARTED SURGING AND IDLING SO FAST IT COULD DRIVE ITSELF. JUST QUIT AT 60 MILES AN HOUR IN THE MIDDLE OF THE ROAD. CAUSED A SLIGHT FENDER BENDER, BUT NO ONE WAS HURT. EVERYONE AGREED IT WAS OK NOT TO CALL THE POLICE FOR A REPORT. (MISTAKE) CALLED ONSTAR. THEY SAID SOMETHING ABOUT A RELAY GETTING TOO HOT, PROBABLY CAUSING PART OF THE PROBLEM, BUT NOT ALL OF IT. HAD IT CHECKED OUT BY A MECHANIC FRIEND. RELATED HE HAD NO IDEA WHAT IS CAUSING THE PROBLEM. HUSBAND TOOK IT OUT A FEW DAYS LATER TO SEE IF IT WAS ACTING ANY BETTER, DROVE JUST FINE AND THEN DID THE SAME THING. QUIT IN THE MIDDLE OF THE ROAD. WILL HAVE TO TAKE IT TO THE DEALERSHIP, BUT HAVE NO MONEY. STRETCHED OUR BUDGET TO BUY RELIABLE TRANSPORTATION FOR OUR FAMILY. WAS TOLD BUICK WAS A RELIABLE AUTOMOBILE. HAS TURNED OUT TO BE THE WORST WE'VE EVER OWNED. ALSO, HAVE HAD TO HAVE THE WHEEL BEARINGS CHANGED TWICE, AND WE'VE ONLY HAD IT SINCE DECEMBER. MECHANIC SAYS IT'S A CHRONIC PROBLEM WITH RENDEZVOUS. THE ONES WE GOT TO REPLACE THE BAD ONES WERE EVEN BAD. HAVE NO IDEA WHERE TO TURN. IT IS UNSAFE! I HAVE NO WAY TO TRANSPORT MY CHILDREN WITHOUT TAKING OUR TWO SMALLER CARS EVERYWHERE. I WOULD APPPRECIATE ANY ASSISTANCE YOU COULD PROVIDE. THANKS AND HAVE A BLESSED DAY! *JB

Mileage: 91,000

Oct 5, 2005

SAFETY HAZARD: CRACKED FUEL TANK LEAKING GASOLINE/GASOLINE VAPORS ON 2002 BUICK RENDEZVOUS. THE CAR IS DRIVEN ON CITY/HIGHWAY PAVEMENT AND HAS NOT BEEN IN ANY CRASH OR DRIVEN ON ROUGH OR OFFROAD TERRAIN. NOTE THAT ON NOV. 10, 2003 BUICK ISSUED A RECALL ON 2004 RENDEZVOUS FOR CRACKED FUEL TANKS. SEE NHTSA RECALL ID NUMBER 03V454000. WE NOTICED STRONG GASOLINE ODORS IN OUR GARAGE BEGINNING IN MID-SEPTEMBER. ON SEPTEMBER 30, WE COULD NOT START THE CAR AND HAD A BUICK DEALER TOW THE CAR TO DEALERSHIP TO IDENTIFY THE REASON FOR THE NO START AND CHECK FOR GASOLINE FUMES. THE DEALERSHIP IDENTIFIED A BAD CELL IN THE CAR'S BATTERY, WORN FUEL LEVEL SENSORS AND A CRACKED FUEL TANK. THIS COMPLAINT ONLY DEALS WITH THE CRACKED FUEL TANK UNLESS NHTSA'S INVESTIGATION IDENTIFIES A LINK BETWEEN THE OTHERS. THE VEHICLE WAS PURCHASED FROM DON STEIN BUICK IN OVERLAND PARK, KS AND TOWED TO JOHN BAILEY BUICK IN BUFORD, GA. ON TODAY, OCT 5, 2005, I WILL BE PICKING UP THE VEHICLE FOLLOWING REPLACEMENT OF THE GAS TANK. I HAVE ASKED THE BAILEY DEALERSHIP TO MAKE THE CRACKED GAS TANK AVAILABLE FOR MY REVIEW AND TRANSPORT. I INTEND TO TAKE PICTURES OF THE TANK PRIOR TO ACCEPTING CUSTODY OF IT. THE NHTSA HOTLINE REPRESENTATIVE WAS UNABLE TO DETERMINE IF NHTSA HAS ANY CHAIN OF CUSTORY PROCEDURES FOR CONVEYING THE CRACKED TANK TO NHTSA CUSTODY. (NOTE: I DO NOT KNOW THE EXACT PURCHASE DATE BUT DO KNOW THE CAR WAS PURCHASED IN JULY 2002. I HAVE LISTED JULY 15, 2002 AS AN APPROX. DATE.). *NM

Mileage: 70,000

Sep 8, 2005

DT: 2002 BUICK RENDEZVOUS - THE PART THAT ATTACHES TO THE GAS TANK OR THE FILLER TUBE BROKE OFF. WHILE DRIVING ON A PAVED ROAD GOING ABOUT 55 MPH THE FILLER TUBE BROKE OFF AND ALL THE GAS SLOWLY LEAKED OUT OF THE CAR IN FIVE MINUTES. THE CONSUMER WAS ABLE TO DRIVE TO A REPAIR SHOP, AND IT IS BEING REPAIRED NOW. THERE WERE NO RECALLS ON THE GAS TANK PROBLEM THE REPAIR SHOP COULD NOT GIVE ANY REASON FOR THIS TO HAPPEN. *AK UPDATED 3/3/2006 - *NM

Mileage: 65,000

Sep 7, 2005

2002 BUICK RENDEZVOUS, FAILURE TO RESTART AFTER FUELING OR OTHER SHORT DURATION SHUT OFFS IN HOT WEATHER. *JB

Jul 25, 2005

BUICK REDVOUS DIED AND WOULD NOT RESTART... IT WAS TOWED TO THE DEALER AND THEY DIANOSED A CLOGGED FUEL FILTER. I PROCEEDED TO DIE AND NOT RESTART ON THE WAY HOME FROM THE DEALER. $167 FOR TOWING AND $95 REPAIR BILL 3 DAYS LATER DEALER DIANOSED A BAD FUEL PUMP. TOTAL REPAIR BIL WAS $698

Mileage: 28,000

Jul 18, 2005

2002 BUICK RANDEZVOUZ WITH 20,000 MILES. FAILURE OF PLASTIC COLLAR ON TOP OF THE FUEL TANK FOR NO APARENT REASON. FUEL SPILLS OUT OF THE TANK IN CONSIDERABLE QUANTITY TO MAKE A THE SITUATION A DANGEROUS HAZARD. FOR THE PAST TWO WEEKS THE UNIT HAS BEEN AT THE DEALER'S SHOP WAITING FOR THE NEW FUEL TANK WHICH MIGHT HAVE THE SAME DESIGN OR MANUFACTURING PROBLEM.

Mileage: 20,000

Sep 29, 2004

THE CHECK ENGINE LIGHT STAYED ON. THE DEALER STATED THAT THE FUEL INJECTIONS NEED TO BE CLEANED. THE FUEL INJECTIONS HAVE BEEN CLEANED PREVIOUSLY. THIS TIME THEY WANTED TO CHARGE THE CONSUMER. *AK *SC *JB

Mileage: 26,196

Aug 18, 2004

I WORK AT A BUICK DEALERSHIP AND I ALSO DRIVE A BUICK RENDEZVOUS. WE ARE SEEING MULTIPLE GAS TANK LEAKS AT FULL TANK FILL UPS. THE FILLER NECK JOINT IS LEAKING AND THE TANK NEEDS TO BE REPLACED. I HAVE ACTUALLY BEEN ASKED TO GLUE OVER THE HOLE BECAUSE TANKS ARE ON BACK ORDER, SO THE CUSTOMER CAN HAVE THEIR CAR TO DRIVE.

Mileage: 21,000

Jan 27, 2004

I HAVE HAD MY BUICK RENDEZVOUS BACK FOR THE SAME PROBLEM 4 TIMES. THE FUEL INJECTORS ARE BAD NOT FIRING CORRECTLY. FUEL LINE PROBLEMS FUEL RUNNING LEAN. I HAD TO HAVE THE AIR CONDITION FIX NOT FOR BLOWING. COLD AIR CONDENSER LEAKING. I HAD TO HAVE THE BLOWER MOTOR REPLACED. WINDSHIELD WASHER FREEZING UP. INTERNAL FAILURE R &R CENTER CONSOLE REPLACED. HAD LIFTGATE ASSEMBLY REPLACED. *JB

Oct 23, 2003

FUEL SYSTEM. *LA

Sep 1, 2003

VEHICLE STOPPED RUNNING IN MIDDLE OF THE ROAD. WOULD NOT START. TOWED TO DEALER. IT WAS DETERMINED THE FUEL PUMP WAS NOT WORKING. THERE WAS NO WARNING THIS WAS ABOUT TO HAPPEN. VEHCILE STAYED IDLE FOR 8 DAYS BEFORE A FUEL PUMP COULD BE LOCATED! THIS SEEMS TO BE AN ISSUE WITH SEVERAL MODELS OF GM VEHICLES. DEALER CONFIRMED THE PROBLEM.*AK

Mileage: 27,396

Sep 1, 2003

VEHICLE STALLED 8/9/03 DUE TO FAILURE OF FUEL PUMP. ALSO HAD LEAK UNDER VEHICLE. DEALER DETERMINED LOWER INTAKE AND CYL HEAD GASKETS WERE LEAKING!*AK

Mileage: 27,396

Aug 6, 2003

I HAVE 35,000 MILES ON MY 2002 BUICK RENDEZVOUS AND I AM HAVING THE SECOND FUEL PUMP INSTALLED. THE CAR STALLED OUT WHILE TRAVELING DOWN A BUSY ROAD WITH NO BREAKDOWN LANES. THE BRAKES AND STEARING WERE MINIMAL CREATING A DANGEROUS SITUATION.

Mileage: 21,940

Oct 24, 2001

GAS GAUGE WOULD BE SPORADIC, WOULD SHOW A CORRECT READING, BUT OPPOSITE OF WHAT WAS HAPPENING, VEHICLE WOULD BE FILLED WITH FUEL, BUT GAS GAUGE WOULD SHOW EMPTY OR VICE VERSUS. VEHICLE HAS A BACK FUEL SYSTEM. *AK CONSUMER STATED DEALER FIXED THE PROBLEM WHICH WAS A FAULTY SENDING UNIT.*SLC