2012 BUICK VERANO Air Bags Problems

The passenger airbag indicator goes on and off with person in passenger seat. We first noticed this Summer 2023. It has gotten worse. Now a passenger can shift weight slightly one way or another and cause the indicator status to change which disables the airbag. Dealer also confirmed (4/16/24) DTC code B0081(internal malfunction with passenger presence module). I have recently learned there was a warranty extension for this failure (which had expired) which I was unaware of. I now have a vehicle which I feel is unsafe to travel with a passenger! If GM is aware of the problem and the dealer (imperial Chevrolet) has charged me $160 diagnostic fee for a known problem and tells me it will cost approx. $1,800 to repair/replace the sensor and module.

This airbag is supposed to last the lifetime of the vehicle and it has not. On top of it not lasting I am being charged to fix the airbag issue replacement and it is at fault of General Motors for not offering a lifetime lasting airbag.

The contact owned a 2012 Buick Verano. The contact stated while driving at 30 MPH, another vehicle was traveling in the opposite direction and struck the front driver side of the contact’s vehicle causing damage to the front end of both vehicles. The air bags did not deploy in the contact's vehicle but in the other vehicle, the air bags did deploy. No major injuries and no one seeking medical attention. The police report was filed. The vehicle was towed and deemed total lost. The manufacturer was not notified of the failure. The failure mileage was 106,000.

Mileage: 106,000

I was in a traffic jam and had a blowout. My airbags didn't go off no accident was able to pull over. Got it towed to get a new tire. Now I took my car in to get the aribag light off and it's $2000 for seatbelt sensor and another sensor from a blowout that's redicilous. The airbags didn't go off. Now I don't have any air bags because of a tire blowout. No damage to the car either. Please help and thank you for your time!

SAYS SERVICE AIG BAG THIS IS NOT SAFE..

WHILE PULLING INTO MY HOME DRIVEWAY, WHEN I APPLIED BRAKES . AND THE CAR STARTED TO ACCELERATE CAUSING ME TO HIT MY OTHER VEHICLE AND THEN THE CAR PROCEEDED INTO THE SIDE OF MY HOUSE . I JUST 2 DAYS PRIOR HAD MY CAR INSPECTED AT FIRESTONE, I ALSO JUST HAD NEW BRAKES AND ROTORS REPLACED LESS THAN 5 MONTHS PRIOR, ALSO THE AIRBAG LIGHT CAME ON EARLIER THAT DAY, I WAS COMING HOME FROM FIRESTONE AND NOTICED THE CAR WAS ACCELERATING AND DECELERATION WHILE DRIVING WHICH WAS LESS THAN 10 MILE FROM MY HOME .

Mileage: 60,700

THE PASSENGER SIDE AIR BAG LIGHT GOES OFF WHEN ENGINE IS RUNNING. DOES THIS WHILE DRIVING OR PARKED. THIS MAKES AIR BAG LIGHT IN THE INFORMATION CENTER OF DASH COME ON OR TURN OFF.

Mileage: 38,600

THE SYSTEM AIR BAG NOTICES KEEPS COMING IN THE CAR, WHEN YOU PUT YOUR SEAT BEAT ON IT GOES AWAY. ALSO THE OIL BUTTON DOESN'T COME ON , THE CAR CONSTANTLY SHAKES AND THE CHECK ENGINE LIKE KEEPS COMING ON AFTER EVEN BEING REPAIRED. I NEEDED A FUEL PUMP AND THAT'S BEEN FIXED BUT THE PROBLEM IS HAPPENING AGAIN

SERVICE AIRBAG LIGHT COMES ON OCCASIONALLY WHEN PASSENGER GETS IN CAR. GOES OFF ONCE PASSENGER BUCKLES SEATBELT AND VEHICLE IS IN DRIVE, MOST OF THE TIME. A COUPLE TIMES IT HAS STAYED ON FOR PART OF A DAY EVEN WITHOUT A PASSENGER AND AFTER SEVERAL TIMES OF TURNING THE CAR OFF AND RESTARTING.

Mileage: 72,500

TL* THE CONTACT OWNS A 2012 BUICK VERANO. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. JOSEPH BUICK GMC 8700 COLERAIN AVE, CINCINNATI, OH 45251, (513) 741-1000, WAS CONTACTED BY PHONE. THE CONTACT WAS GIVEN INCORRECT INFORMATION THAT THE VEHICLE WAS SUBJECTED TO A FREE WARRANTY REPAIR. THE CONTACT WAS INSTEAD QUOTED $858.35 FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

VEHICLE DISPLAYS SERVICE AIRBAG MESSAGE INTERMITTENT WHILE DRIVING ALSO DOES NOT SHOW AIRBAG IS ON FOR PASSENGER

Mileage: 45,000

WHEN IM DRIVEING AND THE PASSAGER IS SITTING NEXT TO ME THE AIRBAG LIGHT SAYS ITS OFF PLEASE HAVE IT SERVICE . THEN IT TURN ON FOR A COUPLE OF SEC AND IT SHUTS OFF . ALSO MY FOG LIGHT NOB IS LIKE MELTING AROUND IT VERY WEIRD. MYBE THE LIGHT IT HAS AROUND THE NOB IS TO STRONG DONT KNOW ALL DRIVING IS IN THE CITY

THERE WAS A RECALL WITH SPECIAL POLICY ON THE PASSENGER AIR BAG. I WANT TO KNOW WHY I DIDN'T RECEIVE A RECALL FORM IN THE MAIL. GM TOLD ME THAT IT EXPIRED SEPTEMBER 2019. I AM NOW HAVING PROBLEMS WITH A MESSAGE ON MY CAR STATING SERVICE AIR BAG. I TAKE TO GET DIAGNOSTIC AND WAS TOLD IT NEEDED A NEW MODULE AND SENSOR LIGHT WHICH WILL COST ME $1600 THAT IS NOT A FAULT OF MINE, BUT IS A FACTORY DEFECT AND I HAVE A CHILD THAT RIDE'S IN THE VEHICLE WITH ME DAILY.

Mileage: 66,000

AIR BAG LIGHT KEEPS COMING ON AND THE DASH BOARD IS SHOWING THE WORD CHECK AIR BAGS

TL* THE CONTACT OWNS A 2012 BUICK VERANO. THE CONTACT STATED THAT THE FRONT PASSENGER AIR BAG WARNING INDICATOR FLASHED ON AND OFF. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 90,482.

Mileage: 90,482

I WAS NEVER WARNED ABOUT MY CAR NOT HAVING OIL. THE OIL INDICATOR LIGHT NEVER CAME ON THAT I NEEDED TO GET OIL SOON. MY CAR WAS MAKING A LOT OF NOISE WHEN I WAS PUTTING MY FOOT ON THE GAS. MY CAR ALWAYS LOCKS UP ON ME AS IF I DON'T HAVE MY KEYS WHEN I PULL UP IN FRONT OF THE 7/11 STORE NEAR MY HOUSE. KEY NOT DETECTED COMES ON. I WAS ABLE TO DRIVE MY CAR WITHOUT HAVING THE KEY WITH ME. NONE OF THE SIGNALS TO INFORM ME THAT I NEEDED OIL, BRAKES ETC...

Mileage: 68,000

AIRBAG INDICATOR CONTINUES TO GO ON AND OFF WITH NO ONE SITTING ON THE PASSENGER FRONT SIDE. WITH A PERSON SEATED ON THE PASSENGER FRONT SIDE IT INDICATES AIRBAG OFF IN MOTION ESPECIALLY AND EVEN WHILE PARKED.... FEELS LIKE THE TIRES ARE ABOUT TO FALL OFF WHEN DRIVING OR TURNING ESPECIALLY ON THREE FRONT TIRES AND EVEN WORSE WHEN GOING OVER BUMBS SPEED BUMBS OR HOLES WHILE DRIVING

Mileage: 80,000

HIT BLACK ICE ON 2 LANE HIGHWAY, RATE OF SPEED ABOUT 40 MPH. CAR IMPACTED CONCRETE BARRIERS CAUSING THE FRONT END TO BE DEMOLISHED AS WELL AS BOTH FRONT TIRES TO BE TURNED UPWARD. FRONT AND SIDE AIRBAGS DID NOT DEPLOY. THIS CAR IS NOT ON A RECALL LIST BUT PERHAPS THERE ARE MORE OWNERS OUT THERE WHO HAVE HAD THE SAME ISSUE WITH 2012 BUICK VERANO. I AM FAR FROM AN EXPERT BUT I ASSUME DUE TO DAMAGE ON THE FRONT END THE AIR BAGS SHOULD HAVE DEPLOYED.

Mileage: 37,000

TL* THE CONTACT OWNS A 2012 BUICK VERANO. WHILE DRIVING 55 MPH, THE CONTACT STRUCK A DEER AND THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK, SHOULDER, AND UPPER BACK THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER TO HAVE THE AIR BAG DEPLOYMENT FAILURE DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN FOR A STATE INSPECTION, BUT IT COULD NOT BE INSPECTED DUE TO BODY DAMAGE. THE CONTACT ALSO STATED THAT THE STATE INSPECTOR STATED THAT THE AIR BAG SHOULD HAVE DEPLOYED WHEN THE VEHICLE STRUCK A DEER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS AWAITING A CALL BACK. THE FAILURE MILEAGE WAS APPROXIMATELY 61,500.

Mileage: 61,500

TL* THE CONTACT OWNS A 2012 BUICK VERANO. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO THE BUICK OF ARLINGTON DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT BECAUSE THE VEHICLE'S MILEAGE EXCEEDED THE REQUIRED MILEAGE, THE VEHICLE WOULD NOT BE REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.

Mileage: 124,000

TL* THE CONTACT OWNS A 2012 BUICK VERANO. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE IT WAS DETERMINED THAT THE STEERING COIL SPRING WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V300000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

Mileage: 75,000

WHILE DRIVING IN THE FREEWAY GOING AT 65 MPH. THE LIGHT ON THE DASH CAME ON AND IT SAID, SERVICE AIRBAGS. WHEN I GOT HOME AND I TURNED OFF MY CAR THE LIGHT WENT OFF AND I THOUGHT THAT IT COULD OF BEEN A GLITCH IN THE CAR. TWO DAYS LATER THE LIGHT CAME BACK ON AND HAS BEEN ON EVER SINCE. I HAVE CALLED THE DEALER TRYING TO FIND ANSWERS BUT THEY SAY THERE IS NO RECALL FOR MY CAR. BUT YET I SEE SO MANY ISSUES WITH HE AIRBAGS ON BUICK VERANOS.

Mileage: 97,000

TL* THE CONTACT OWNS A 2012 BUICK VERANO. WHILE DRIVING APPROXIMATELY 40 MPH, THE DRIVER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER ON SEPARATE OCCASIONS AND SERVICED UNDER NHTSA CAMPAIGN NUMBERS: 12V522000 (AIR BAGS) AND 13V023000 (AIR BAGS); HOWEVER, THE FAILURE PERSISTED AFTER EACH RECALL REPAIR. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. UPDATED 6/8/15*CN UPDATED 10/06/2017*CN

Mileage: 5,000

TL* THE CONTACT OWNS A 2012 BUICK VERANO. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT WAS INVOLVED IN A CRASH AND THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE STRUCK A POLE, SPUN AROUND, AND SUSTAINED DAMAGES ON BOTH SIDES. THE VEHICLE WAS DESTROYED. THE CONTACT WAS TAKEN TO THE HOSPITAL AND PLACED IN A COMA FOR THREE DAYS. THE PASSENGER RECEIVED STITCHES. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 20,000. UPDATED 6/30/15*CN

Mileage: 20,000

I WAS DRIVING HOME AROUND 6: 55PM GOING WEST ON 152 WHEN A CAR COMING N THE OPPOSITE DIRECTION HEADLIGHTS BLINDED ME N I WENT UP ON THE DIVIDER IN THE MIDDLE OF THE ROAD. I FELT THAT I HIT THE DIVIDER SO I CAME OFF TRYING TO AVOID HITTING OTHER VEHICLES N CONTINUED DRIVING OUT OF FEAR. MY ON STAR CAME ON LETTING ME KNOW THAT THEY KNEW I HAD AN ACCIDENT AND CHECKING TO SEE IF I WAS ALRIGHT. I TOLD THEM I SMELLED SMOKE AND A FUNNY SMELL THEY INFORMED ME THAT SMELL WAS FROM MY AIR BAGS DEPLOYING WHICH THEY DID NOT. I TOLD THEM I DIDN'T NEED HELP MY CAR WAS STILL OPERABLE SO THEY INFORMED ME TO GET MY AIR BAGS CHECKED AND HUNG UP. I CALLED HOME BECAUSE I WAS SCARED AND REALIZE MY SEATBELT HAD ME PINNED TO MY CHAIR AND COULDN'T MOVE. MY SON HAD TO GET ME OUT OF MY DRIVER SEAT WITH FORCE. IF MY CAR DID CATCH ON FIRE I WOULD HAVE BEEN IN TROUBLE PINNED IN SEAT AND AIR BAGS NOT DEPLOYING COULD HAVE BEEN WORST. *TR

Mileage: 54,698

I WAS NOT PAYING ATTENTION AND HIT A PARKED CAR WITH THE FRONT, RIGHT SIDE OF MY BUICK VERANO. IT MESSED UP MY FRONT, RIGHT TIRE AND SIDE AS WELL AS THE OTHER CAR'S LEFT BACK TIRE AND SIDE. THE POLICE CAME AND TOOK A REPORT. THE CAR WAS TOWED TO BOB [XXX], MY DEALER, IN PLYMOUTH, MI. MY FRIEND DROVE ME BACK HOME. ONCE I WAS HOME RETHINKING THE INCIDENT, I REALIZED THAT NO AIR BAG DEPLOYED AT ANY TIME. I WENT TO INTERNET AND DISCOVERED THAT BUICK VERANO 2012 AIR BAGS WERE RECALLED A YEAR AGO. I NEVER RECEIVED ANY INFORMATION ABOUT THIS RECALL. I HAVE SINCE TALKED TO THE GM CUSTOMER SERVICE WHO SAID THEY WILL MAKE A THOROUGH INSPECTION OF THE CAR. THIS ACCIDENT TOOK PLACE ON JULY 17, 2014. I HAVE HEARD NOTHING ABOUT MY CAR. IT IS STILL AT BOB JEANOTTE'S, I THINK. MY INSURANCE, AUTO OWNER'S, SENT ME A CHECK FOR APPROX. $4,000 TO COVER THE COST OF REPAIRS. BUT I AM NOT TURNING IT INTO [XXX] UNTIL I GET MY CAR BACK. I AM VERY NERVOUS ABOUT THIS INCIDENT. THANK GOD, I ONLY HIT A PARKED CAR. IF I WAS HIT FROM THE FRONT, I COULD BE SERIOUSLY INJURED OR KILLED! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 10,000

I HIT A PARKED CAR. MY FRONT, RIGHT TIRE WENT FLAT AND WAS TWISTED. I SWERVED TO THE RIGHT TO AVOID HITTING ANOTHER CAR. MY CAR ENDED UP IN THE MIDDLE OF THE STREET, BUT COULD NOT BE DRIVEN BECAUSE OF THE RIGHT FRONT TIRE. BY THE TIME I GOT HOME, I REALIZED THAT MY AIR BAG DID NOT INFLATE AT ALL. ALTHOUGH MY LEFT LEG WAS TERRIBLE SWOLLEN, MY BIGGEST FEAR WAS THE AIR BAG. IT WAS TOWED TO BOB JEANOTTE DEALERSHIP IN PLYMOUTH, MI WHERE THEY SAID THEY WOULD GET AN INDEPENDENT PERSON TO INVESTIGATE THE AIR BAG - IT IS WAS PART OF THE RECALL. WHETHER IT WAS OR NOT, IT DIDN'T OPEN. I COULD HAVE BEEN KILLED. NO ONE TOLD ME OF A RECALL! *TR

Mileage: 10,000