12
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Unknown Or Other Complaints

Showing 12 of 12
Mar 19, 2025

They have terrible transmission that barely make it to 50,000 miles before problems start happening. Parts are not cheap at all it’s General Motors 8 speed transmissions my 2017 caddilac ATS is on its 2nd transmission and it’s already driving terrible I fear I may be left stranded next time this happens. The car has a new transmission with only over 37 thousand miles on the transmission.

Mar 19, 2025

They have terrible transmission that barely make it to 50,000 miles before problems start happening. Parts are not cheap at all it’s General Motors 8 speed transmissions my 2017 caddilac ATS is on its 2nd transmission and it’s already driving terrible I fear I may be left stranded next time this happens. The car has a new transmission with only over 37 thousand miles on the transmission.

Mar 10, 2024

My Cadillac Cue screen is frozen and cracking, and apply play and GPS are no longer visible on the screen when driving. Instead, I would have to look down at my phone while I’m driving to use the gps.

Mar 10, 2024

My Cadillac Cue screen is frozen and cracking, and apply play and GPS are no longer visible on the screen when driving. Instead, I would have to look down at my phone while I’m driving to use the gps.

Mar 4, 2023

My headlight bulbs have been replaced and checked 2x by the used auto superstore which I will not name at this time ! and by the manufacturer (dealer) but once it’s dark out and the automatic brights come on and either both or one side goes completely out only to come back on sometimes or not at all which is very dangerous especially at night !

Mar 4, 2023

My headlight bulbs have been replaced and checked 2x by the used auto superstore which I will not name at this time ! and by the manufacturer (dealer) but once it’s dark out and the automatic brights come on and either both or one side goes completely out only to come back on sometimes or not at all which is very dangerous especially at night !

Feb 3, 2022

Cadillac ATS is sold with a faulty driver console. The console is known as the Cadillac User Experience (CUE). Faulty-console is a serious safety issue for the following reasons: 1. Driver distractions: loss of navigation and unexpected changes in radio and air-conditioning are constant distractions. These distractions take the driver's attention away from the roadway. They also force driver's to make unexpected stops on highways and roadways.  2. Customer profile: Cadillac ATS customers are mostly seniors and mature individuals. Constant distractions have amplified impact. Considering the above major factors, the faulty console is a safety issue due to constant distractions. We paid $1,065.30 to replace the faulty CUE screen for something that must be recalled. There are many references made to faulty CUE consoles on the internet and its time for NHTSA to take a step forward and call these faulty consoles and constant distractions a safety issue.

Feb 3, 2022

Cadillac ATS is sold with a faulty driver console. The console is known as the Cadillac User Experience (CUE). Faulty-console is a serious safety issue for the following reasons: 1. Driver distractions: loss of navigation and unexpected changes in radio and air-conditioning are constant distractions. These distractions take the driver's attention away from the roadway. They also force driver's to make unexpected stops on highways and roadways.  2. Customer profile: Cadillac ATS customers are mostly seniors and mature individuals. Constant distractions have amplified impact. Considering the above major factors, the faulty console is a safety issue due to constant distractions. We paid $1,065.30 to replace the faulty CUE screen for something that must be recalled. There are many references made to faulty CUE consoles on the internet and its time for NHTSA to take a step forward and call these faulty consoles and constant distractions a safety issue.

Nov 30, 2020

THE CUE ON MY CADILLAC 2018 ATS JUST STOP WORKING , I SEARCHED ONLINE AND FOUND OUT MILLIONS ,OF CADILLAC OWNERS CUE HAS STOPPED WORKING. MY CAR ONLY HAS 60,000 MILES, I GOT IT NEW IN 2018 JUNE. PLEASE HELP US WITH THIS PROBLEM. MY NAME IS[XXX] ,EMAIL ADDRESS [XXX] PHONE [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Nov 30, 2020

THE CUE ON MY CADILLAC 2018 ATS JUST STOP WORKING , I SEARCHED ONLINE AND FOUND OUT MILLIONS ,OF CADILLAC OWNERS CUE HAS STOPPED WORKING. MY CAR ONLY HAS 60,000 MILES, I GOT IT NEW IN 2018 JUNE. PLEASE HELP US WITH THIS PROBLEM. MY NAME IS[XXX] ,EMAIL ADDRESS [XXX] PHONE [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Apr 23, 2018 34,000 mi

TL* THE CONTACT OWNS A 2017 CADILLAC ATS. WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER (LES STANFORD CHEVROLET, 21711 MICHIGAN AVE, DEARBORN, MI 48124). THE DEALER DIAGNOSED THE VEHICLE, BUT THE CONTACT WAS UNAWARE OF THE RESULTS. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 34,000.

Apr 23, 2018 34,000 mi

TL* THE CONTACT OWNS A 2017 CADILLAC ATS. WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER (LES STANFORD CHEVROLET, 21711 MICHIGAN AVE, DEARBORN, MI 48124). THE DEALER DIAGNOSED THE VEHICLE, BUT THE CONTACT WAS UNAWARE OF THE RESULTS. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 34,000.