Problem Breakdown

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Active Recalls (2)

25V175000 Mar 20, 2025 STEERING:ELECTRIC POWER ASSIST SYSTEM

General Motors LLC (GM) is recalling certain 2016-2018 Cadillac CTS, 2017-2018 Cadillac ATS, Chevrolet Camaro, and Chevrolet Corvette vehicles. The electric power steering (EPS) assist may fail.

18V358000 May 31, 2018 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet...

Complaints

Showing 20 of 50
Dec 22, 2025 Electrical System 33,527 mi

The contact owns a 2018 Cadillac ATS. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed, and the mechanic determined that the F-module, Part Number: 86815664, used to control the engine Auto START/STOP, ne...

Dec 22, 2025 Electrical System 33,527 mi

The contact owns a 2018 Cadillac ATS. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed, and the mechanic determined that the F-module, Part Number: 86815664, used to control the engine Auto START/STOP, ne...

Jul 11, 2025 Power Train

Rear differential. This part will be available after removal. This put me at risk of potentially locking up while driving. According to the dealership, Faulkner Cadillac, "found rear differential bearings damaged, causing noise in the rear end. The Rear Differential will need replaced." There were ...

Jul 11, 2025 Power Train

Rear differential. This part will be available after removal. This put me at risk of potentially locking up while driving. According to the dealership, Faulkner Cadillac, "found rear differential bearings damaged, causing noise in the rear end. The Rear Differential will need replaced." There were ...

Jul 8, 2025 Steering

My vehicle recently started experiencing an issue where the power steering would randomly cut out while I was driving. If I pulled over and shut the car off and then turned it back on the power steering would come back. But sometimes I would have to do this multiple times in a single drive just to k...

Jul 8, 2025 Steering

My vehicle recently started experiencing an issue where the power steering would randomly cut out while I was driving. If I pulled over and shut the car off and then turned it back on the power steering would come back. But sometimes I would have to do this multiple times in a single drive just to k...

Jan 22, 2025 Steering

The power steering will randomly stop working while driving! We have had it in the shop 3 times and they can't find anything! We have replaced alternator, battery and it still isn't fixed! I seen u had a recall on the 16, 17, and some 18s for this issue! We have always bought GMs and are very disapp...

Jan 22, 2025 Steering

The power steering will randomly stop working while driving! We have had it in the shop 3 times and they can't find anything! We have replaced alternator, battery and it still isn't fixed! I seen u had a recall on the 16, 17, and some 18s for this issue! We have always bought GMs and are very disapp...

Jun 26, 2024 Electrical System

The car was parked outside at around 85 degrees. After entering the vehicle and driving with the AC on for a few minutes the CUE screen started to crack on the inside like a spider web. This has already been reported in 11576315 and 11325962. But I can't find any manufacturer communication on these....

Jun 26, 2024 Electrical System

The car was parked outside at around 85 degrees. After entering the vehicle and driving with the AC on for a few minutes the CUE screen started to crack on the inside like a spider web. This has already been reported in 11576315 and 11325962. But I can't find any manufacturer communication on these....

Jun 5, 2024 Fuel/propulsion System

While driving started to smell gas. On same day, car stalled at an intersection in a downtown area. I could not start car. Had to push car in busy traffic to a safe place and called a tow truck. Auto shop I took to said the fuel pump came loose somehow and caused the fuel lines to break causing the ...

Jun 5, 2024 Fuel/propulsion System

While driving started to smell gas. On same day, car stalled at an intersection in a downtown area. I could not start car. Had to push car in busy traffic to a safe place and called a tow truck. Auto shop I took to said the fuel pump came loose somehow and caused the fuel lines to break causing the ...

Mar 8, 2024 Unknown Or Other

Hi, the cue screen is cracked which makes it no longer handsfree. It cracked in July of 2023 and it's a 2018, purchased in October 2017, the dealer will not fix it, I don't have $1500 to replace it with a one year warranty and it could happen again. I am not eligible for the class action suit which ...

Mar 8, 2024 Unknown Or Other

Hi, the cue screen is cracked which makes it no longer handsfree. It cracked in July of 2023 and it's a 2018, purchased in October 2017, the dealer will not fix it, I don't have $1500 to replace it with a one year warranty and it could happen again. I am not eligible for the class action suit which ...

Nov 28, 2023 Power Train 84,000 mi

The contact owns a 2018 Cadillac ATS. The contact stated while driving at undisclosed speeds, there was an abnormal growling sound coming from the vehicle. The contact looked underneath the vehicle, checked the tires, and checked the inside of the vehicle but found no failure. The contact continued ...

Nov 28, 2023 Power Train 84,000 mi

The contact owns a 2018 Cadillac ATS. The contact stated while driving at undisclosed speeds, there was an abnormal growling sound coming from the vehicle. The contact looked underneath the vehicle, checked the tires, and checked the inside of the vehicle but found no failure. The contact continued ...

Jun 25, 2023 Power Train

Unexpected shutter of vehicle, loss of power, unpredictable forward motion, erratic movement, delayed acceleration.

Jun 25, 2023 Power Train

Unexpected shutter of vehicle, loss of power, unpredictable forward motion, erratic movement, delayed acceleration.

Jun 23, 2023 Air Bags 19,000 mi

The contact owns a 2018 Cadillac ATS. The contact stated that while the front passenger’s side seat was occupied, the air bag (SRS) restraint system warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed that the presence module needed to be replaced. The vehic...

Jun 23, 2023 Air Bags 19,000 mi

The contact owns a 2018 Cadillac ATS. The contact stated that while the front passenger’s side seat was occupied, the air bag (SRS) restraint system warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed that the presence module needed to be replaced. The vehic...

Jun 23, 2023 Air Bags 19,000 mi

The contact owns a 2018 Cadillac ATS. The contact stated that while the front passenger’s side seat was occupied, the air bag (SRS) restraint system warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed that the presence module needed to be replaced. The vehic...

Jun 23, 2023 Air Bags 19,000 mi

The contact owns a 2018 Cadillac ATS. The contact stated that while the front passenger’s side seat was occupied, the air bag (SRS) restraint system warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed that the presence module needed to be replaced. The vehic...

Apr 4, 2023 Suspension 59,800 mi

The contact owns a 2018 Cadillac ATS. The contact stated while driving 35 MPH, there was an abnormal sound coming from the rear of the vehicle. The vehicle was taken to an independent mechanic and axles, gaskets, and seals were replaced; however, the failure reoccurred. The vehicle was taken to the ...

Apr 4, 2023 Suspension 59,800 mi

The contact owns a 2018 Cadillac ATS. The contact stated while driving 35 MPH, there was an abnormal sound coming from the rear of the vehicle. The vehicle was taken to an independent mechanic and axles, gaskets, and seals were replaced; however, the failure reoccurred. The vehicle was taken to the ...

Feb 26, 2023 Exterior Lighting

5am, 2/9/23, it's dark and I'm driving 90 minutes to Portland Airport. ~10 cars that came up behind with what seemed to me to have their bright lights on high beam. Approximately 7 vehicles of these were: ALL Ford F-150 (newish) pickups. Bright lights shining in rear view mirrors is a visibilit...

Feb 26, 2023 Exterior Lighting

5am, 2/9/23, it's dark and I'm driving 90 minutes to Portland Airport. ~10 cars that came up behind with what seemed to me to have their bright lights on high beam. Approximately 7 vehicles of these were: ALL Ford F-150 (newish) pickups. Bright lights shining in rear view mirrors is a visibilit...

Feb 1, 2023 Power Train

2018 cadillac ats (most of the cadillac vehicles reported same issue). The transmission fluid is wrong fluid by manufacturer and driving at regular speed all of a sudden it starts shuddering and loses power or slows down at freeway speeds or any local roads. took the car for inspection to a local de...

Feb 1, 2023 Power Train

2018 cadillac ats (most of the cadillac vehicles reported same issue). The transmission fluid is wrong fluid by manufacturer and driving at regular speed all of a sudden it starts shuddering and loses power or slows down at freeway speeds or any local roads. took the car for inspection to a local de...

Jun 2, 2022 Power Train

Transmission shudder noticed between 42 to 48 mph. It appears the transmission is shaking, it seems to be continually shifting between gears in the 42 to 48 mph range.

Jun 2, 2022 Power Train

Transmission shudder noticed between 42 to 48 mph. It appears the transmission is shaking, it seems to be continually shifting between gears in the 42 to 48 mph range.

Mar 13, 2022 Air Bags Crash

Vehicle was involved in a accident all front damage and airbags didn’t deploy

Mar 13, 2022 Air Bags Crash

Vehicle was involved in a accident all front damage and airbags didn’t deploy

Nov 18, 2021 Tires

This is the 3rd tire now that I am going to have to replace. PEPE Cadillac replaced the 1st one on 4/21/20 and another one on 6/30/21 and now another one any day. It seems like the tires start bulging off the rim and as per the dealership they are unsafe to drive and need to be replaced. It cost ...

Nov 18, 2021 Tires

This is the 3rd tire now that I am going to have to replace. PEPE Cadillac replaced the 1st one on 4/21/20 and another one on 6/30/21 and now another one any day. It seems like the tires start bulging off the rim and as per the dealership they are unsafe to drive and need to be replaced. It cost ...

Aug 3, 2020 Steering 24,271 mi

NO POWER STEERING CLUSTER WARNING SAYS SERVICE POWER STEERING DRIVE WITH CARE

Aug 3, 2020 Steering 24,271 mi

NO POWER STEERING CLUSTER WARNING SAYS SERVICE POWER STEERING DRIVE WITH CARE

May 26, 2020 Electrical System 18,000 mi

THE SCREEN IS STARTING TO SPIDER CRACK UNDERNEATH THE GLASS. VEHICLE WAS STATIONARY IN MY DRIVEWAY. *TR

May 26, 2020 Unknown Or Other 18,000 mi

THE SCREEN IS STARTING TO SPIDER CRACK UNDERNEATH THE GLASS. VEHICLE WAS STATIONARY IN MY DRIVEWAY. *TR

May 26, 2020 Equipment 18,000 mi

THE SCREEN IS STARTING TO SPIDER CRACK UNDERNEATH THE GLASS. VEHICLE WAS STATIONARY IN MY DRIVEWAY. *TR

May 26, 2020 Electrical System 18,000 mi

THE SCREEN IS STARTING TO SPIDER CRACK UNDERNEATH THE GLASS. VEHICLE WAS STATIONARY IN MY DRIVEWAY. *TR

May 26, 2020 Unknown Or Other 18,000 mi

THE SCREEN IS STARTING TO SPIDER CRACK UNDERNEATH THE GLASS. VEHICLE WAS STATIONARY IN MY DRIVEWAY. *TR

May 26, 2020 Equipment 18,000 mi

THE SCREEN IS STARTING TO SPIDER CRACK UNDERNEATH THE GLASS. VEHICLE WAS STATIONARY IN MY DRIVEWAY. *TR

Jul 1, 2018 Engine

HIGH PRESSURE FUEL PUMP

Jul 1, 2018 Fuel/propulsion System

HIGH PRESSURE FUEL PUMP

Jul 1, 2018 Power Train

HIGH PRESSURE FUEL PUMP

Jul 1, 2018 Engine

HIGH PRESSURE FUEL PUMP

Jul 1, 2018 Fuel/propulsion System

HIGH PRESSURE FUEL PUMP

Jul 1, 2018 Power Train

HIGH PRESSURE FUEL PUMP

Apr 23, 2018 Exterior Lighting

WOULD THE DEPT. OF TRANSPORATION BE SO NICE TO TEST VEHICLE LIGHTS AND REMOVE SOME FROM THE ROAD AS THEY ARE CAUSING A LOT OF DEATHS. IF THERE IS SOMETHING BETWEEN A DRIVER & THEM THEY CANNOT BE SEEN. THE WORSE ONE I SEE IS THE NEW CADILLAC WITH 4 OF THE DANGEROUS LIGHTS. THANKS!

Apr 23, 2018 Exterior Lighting

WOULD THE DEPT. OF TRANSPORATION BE SO NICE TO TEST VEHICLE LIGHTS AND REMOVE SOME FROM THE ROAD AS THEY ARE CAUSING A LOT OF DEATHS. IF THERE IS SOMETHING BETWEEN A DRIVER & THEM THEY CANNOT BE SEEN. THE WORSE ONE I SEE IS THE NEW CADILLAC WITH 4 OF THE DANGEROUS LIGHTS. THANKS!