2005 CADILLAC CTS Electrical System Problems

The contact owns a 2005 Cadillac CTS. The contact stated while driving approximately 45 MPH, the SRS warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 14V394000 (Electrical System). The approximate failure mileage was 118,000.

Mileage: 118,000

TL* THE CONTACT OWNS A 2005 CADILLAC CTS. THE CONTACT STATED WHILE DRIVING 35 MPH, THE VEHICLE BEGAN TO MAKE AN ABNORMAL NOISE AND THE VEHICLE INDEPENDENTLY DECELERATED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

I WENT TO CADILLAC TO GET THE RECALL FIXED THEY SAID IT WAS CLOSED OUT AND COULDN'T FIX IT AND NOW I CAN'T SMOG MY CAR AND I CAN'T TELL IF I HAVE GAS OR NOT AND I'M SCARED TO DRIVE IT WITHOUT GETTING THE FUEL PUMP FIXED

AIRBAG ON NO PASSENGER AIRBAG. LIGHTS INSIDE WORK SOMETIMES. CAR WAS MOVING.

Mileage: 149,656

TL* THE CONTACT OWNS A 2005 CADILLAC CTS. THE CONTACT STATED THAT THE KEY WOULD NOT RELEASE FROM THE IGNITION. THE CONTACT CALLED GENESIS CADILLAC (19900 E 9 MILE RD, ST CLAIR SHORES, MI 48080, (586) 772-8200) AND WAS INFORMED THAT AN UNKNOWN RECALL WAS ISSUED, AND THE VEHICLE COULD BE REPAIRED WITHOUT BRINGING THE VEHICLE IN TO BE SERVICED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

NOT DRIVABLE

PER REPORT TJE SUSPENSION SYSTEM AND AORBAG RECALL. WHEN I PURCHASED VEHICLE, INFORMATION WAS WARRANT TO ME. I TOTAL LOSS MY CAR DUE TO SUSPENSION AND AXLE MALFUNTION. IT CAUSED ME TO HIT A CURB. I COULD NOT GAIN CONTROL.

Mileage: 124,000

TL* THE CONTACT OWNS A 2005 CADILLAC CTS. WHEN ATTEMPTING TO START THE VEHICLE, ALL OF THE INSTRUMENT PANEL GAUGES WERE ILLUMINATED AND THE VEHICLE WOULD NOT START. THE KEY BECAME STUCK IN THE IGNITION AS WELL. THE DEALER (BARKSDALE CADILLAC: 700 ADCOCK DRIVE, RIDGELAND, MS 39157) INFORMED THE CONTACT THAT THE VEHICLE WOULD HAVE TO BROUGHT TO THEM. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 67,581.

Mileage: 67,581

SECURITY THEFT SYSTEM ACTIVATED AND WON'T TURN OFF CAUSING THE GAS METER AC UNIT POWER STEERING TO NOT WORK. TOOK IT TO THE GM DEALER AND THEY COULD NOT FIGURE OUT THE PROBLEM

TAKATA AIRBAGS. AIRBAG LIGHT STAYS ON. PER TROUBLE CODS THE PROBLEM IS RELATED TO THE PASSINGER SIDE SEAT.

Mileage: 69,008

TL* THE CONTACT OWNS A 2005 CADILLAC CTS. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE SEAT BELTS FAILED TO FUNCTION PROPERLY. IN ADDITION, THERE WERE INTERNAL ELECTRICAL FAILURES ON THE DRIVER'S SIDE FUNCTION PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND INDICATED THAT THERE WAS NO RECALL TO ADDRESS THE ISSUES. THE FAILURE MILEAGE WAS NOT AVAILABLE.

WHILE DRIVING 30-40 MPH OVER A WASHBOARD SURFACE, ALL ELECTRICAL ACCESSORIES WENT BLANK. THE CAR CONTINUED ON IN A DRIVABLE CONDITION, BUT WINDOWS FOGGED UP. ELECTRIC RETURNED AFTER STOPPING AND RE-STARTING. PROBLEM HAS NOT RETURNED. HAVE NOT BEEN ABLE TO RECREATE THE CONDITION. THE IGNITION KEY HAS THE INSERT INSTALLED. WONDERING IF THE IGNITION SWITCH IS FAILING LIKE OTHER GM PRODUCTS OF THIS ERA. *TR

Mileage: 20,000

TL* THE CONTACT OWNS A 2005 CADILLAC CTS. THE CONTACT STATED THAT THE KEY WOULD NOT TURN OVER TO START THE VEHICLE. THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING, INCLUDING WHILE DRIVING OVER A RAILROAD TRACK. THE CONTACT RECEIVED ASSISTANCE FROM A PASSERBY TO PUSH THE VEHICLE OVER THE RAILROAD TRACKS. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A WIRE THAT FRACTURED. THE WIRE, IGNITION SWITCH RELEASE, AND ECM HARNESS WERE REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM). THE MANUFACTURER PROVIDED NO SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 160,000. UPDATED 10/18/16*LJ *TR

Mileage: 160,000

I CANNOT UNLOCK THE IGNITION SYSTEM TO REMOVE THE KEY, I BELIEVE THERE IS A RECALL ON THIS MODEL TO REPLACE THE IGNITION SWITCH. SO WHAT SHOULD I DO?

Mileage: 91,000

TAKATA RECALL-NOT NOTIFIED OF AIRBAG RECALL. RECALL WITHDRAWN DECEMBER 2014. MARCH OF 2015 MY PASSENGER AIRBAG LIGHT CAME ON. TOOK TO MY CERTIFIED GM MECHANIC, CHECKED IT OUT AND SENT ME TO CHUCK FAIRBANKS (DEALER) BECAUSE OF RECALL. THIS IS WHEN I WAS TOLD THE RECALL HAD BEEN WITHDRAWN. I HAVE BEEN SEARCHING FOR HELP WITH THIS DANGEROUS MATTER SINCE. I NEED MORE INFORMATION ON WHO AND WHAT TO DO REGARDING GETTING THE SERVICES NEEDED. IT IS NO LONGER A SAFE CAR FOR ME TO HAVE A PASSENGER WITH ME. I DID CALL CADILLAC CUSTOMER SERVICE AND THEY SAID THEY COULD DO NOTHING ABOUT IT. I AM NOT FINANCIALLY ABLE TO MAKE THIS REPAIR, RETIRED, ELDERLY AND ON SS. CAN YOU PLEASE ADVISE ME WHERE AND WHAT TO DO NEXT? I HAVE OWNED CADILLACS SINCE 1985 AND NEVER ENCOUNTERED NOT BEING NOTIFIED OF RECALLS. PLEASE NOTIFY ME OF ANY ASSISTANCE YOU MAY BE ABLE TO ADVISE ME OF AT P. O. BOX 220, RED OAK, TX 75154. I HAVE TROUBLE WITH MY E-MAIL AND AT&T HAS SCREWED UP MY TELEPHONES. THIS IS IMPORTANT TO ME AND I WANT TO BE SURE I RECEIVE YOUR RESPONSE. I AM NOT VERY COMPUTER SAVY AND MY COMPUTER IS QUITE OLD. THANK YOU FOR ANY ASSISTANCE YOU CAN GIVE ME. *TR

Mileage: 98,000

VEHICLE WAS STATIONARY USED KEY TO UNLOCK DOORS. ONCE VEHICLE WAS STARTED A MESSAGE DISPLAYED ON THE SCREEN TO "SERVICE THEFT SYSTEM" AND GUAGES IN VEHICLE NO LONGER WORKED. I WAS AT A STORE WHEN THIS HAPPENED SO I PRECEED WITH MY TRIP AS I STARTED DRIVING CAR WAS HESITATING TO DRIVE, I THEN PULLED OVER AND TURNED THE CAR OFF... KEY WAS STUCK IN IGNITION AND CAR WOULD NO LONGER START...

Mileage: 95,000

THE IGNITION IS HAVING A BREAK DOWN.THE KEY KEEPS GETING STUCK IN THE IGNITION, WHEN THE KEY DOES FINALLY COME OUT OF THE IGNITION, AS I GO TO PUT THE KEY BACK INTO THE IGNITION TO START THE CAR THE KEY GETS STUCK AT ONE POSITION IN THE IGNITION AND WILL NOT RESPOND TO START THE CAR.

Mileage: 141,092

TL* THE CONTACT OWNS A 2005 CADILLAC CTS. THE CONTACT STATED THAT THE VEHICLE JERKED BACKWARD AND WOULD NOT ACCELERATE. THE CONTACT SHUT OFF THE VEHICLE AND ONCE RESTARTED, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO A REPAIR SHOP WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. ADDITIONALLY, THE CONTACT STATED THAT THE KEY WOULD BECOME STUCK IN THE IGNITION SWITCH OR WOULD BE DIFFICULT TO REMOVE. THE POWER WINDOWS ALSO FAILED AND WOULD OPEN AND CLOSE INDEPENDENTLY, AS WELL AS THE RADIO BECOMING INOPERABLE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE TRANSMISSION AND THE IGNITION SWITCH NEEDED TO BE REPLACED. THE IGNITION SWITCH WAS REPLACED BUT NOT THE TRANSMISSION. THE CONTACT LATER DISCOVERED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V394000 (ELECTRICAL SYSTEM) THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 119,000.

Mileage: 119,000

TL* THE CONTACT OWNS A 2005 CADILLAC CTS. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2005 CADILLAC CTS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND ONLY STARTED AFTER NUMEROUS ATTEMPTS. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 149,497.

Mileage: 149,497

TL* THE CONTACT OWNS A 2005 CADILLAC CTS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/21/14*CN UPDATED 8/13/2015*JS

TL* THE CONTACT OWNS A 2005 CADILLAC CTS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2005 CADILLAC CTS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM:IGNITION: SWITCH) AND STATED THAT THE PARTS WERE NOT AVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2005 CADILLAC CTS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2005 CADILLAC CTS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE ENGINE LIGHT FLASHES ON FOR 2 SECONDS, THEN THE CAR DECELERATES FOR SECONDS, AND THEN ALL IS OKAY. THIS MAY HAPPEN SEVERAL TIMES IN A ROW WITHIN 5 TO 10 MINUTES. WE FIRST HAD THE BATTERY AND ALTERNATOR REPLACED, AS SUGGESTED. THEN THIS HAPPENED 4 MORE TIMES, WHEREAS WE TOOK IT TO A DEALER WHO COULD NOT FIND ANYTHING WRONG. IT'S HARD TO FEEL SAFE WHILE DRIVING THIS VEHICLE AS IT'S HAPPENED AT MAJOR INTERSECTIONS AND ALSO IN HEAVY TRAFFIC. *TR

Mileage: 40,210

THE INSTRUMENT PANEL STOPPED OPERATING, DIFFERENT MECHANICS COULD NOT LOCATE PROBLEM, CADILLAC DEAL WANTED 200.00 JUST TO REVIEW. SEVERAL OWNERS OF SAME MOCEL HAVING SAME PROBLEM. DEALEARS REFUSE TO CORRECT OR EVEN LOOK AT THE CAUSE WITHOUT CUSTOMERS PAYING FOR SERVICE CALL. THIS SEEMS TO BE A COMMON PROBLEM WITH THIS CAR, AS OTHERS HAVING SAME PROBLEM. I HAVE BEEN TOLD IT'S FAULTY ELECTRICAL CLUSTER IN INSTRUMENT PANEL AND CAR IS NOW OUT OF WARRENTY, BUT WAS WITHING WARRANTY AT TIME OF OCCURANCE, I FAILED TO TAKE TO DEALER IN TIMELY MANNER. CAN ANYTHING BE DO NE ABOUT THIS. I NOW HAVE 87,000 MILES ON CAR. *TR

Mileage: 78,000

TL* THE CONTACT OWNS A 2005 CADILLAC CTS. THE CONTACT STATED THAT THE LIGHTS ON THE INSTRUMENTAL PANEL BECAME ABNORMALLY DARK, THE FUEL GAUGE FAILED TO READ THE FUEL LEVEL AND THE KEY COULD NOT BE RELEASED FROM THE IGNITION. THE VEHICLE WAS TAKEN TO THE DEALER, WHO INSPECTED THE VEHICLE AND ADVISED THE CONTACT THAT THE SECURITY SYSTEM FAILED AND COULD POSSIBLY CAUSE THE VEHICLE TO STALL. THE MANUFACTURER WAS ALSO CONTACTED AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 06V020000 (FUEL SYSTEM, GASOLINE) THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 48,392.

Mileage: 48,392

I WAS DRIVING HOME FROM WORK WHEN THE SECURITY LIGHT CAME ON THE DASH AND A "SERVICE ANTI THEFT SYSTEM" MESSAGE CAME ON THE RADIO. THE ENTIRE DASH QUIT WORKING, RADIO WENT OFF, POWER STEERING STOPPED WORKING AND I WAS DRIVING WITHOUT KNOWING HOW FAST I WAS GOING OR WHAT WAS GOING ON. AFTER I GOT THE CAR HOME AND PARKED IT, I SHUT IT OFF AND CAME INSIDE. WHEN I WENT OUT THE NEXT MORNING TO START IT, NOTHING HAPPENED. THE DASH LIGHTS UP, EVERYTHING WORKS BUT THE GAS GAUGE AND TEMPERATURE GAUGE, BUT THE CAR DOESN'T START OR EVEN ATTEMPT TO TURN OVER. THE SECURITY MESSAGE AND SERVICE AIR BAG MESSAGE SHOWS ON THE RADIO. I WAS TOLD THAT IT MAY BE THE KEY SO I PURCHASED A NEW ONE FROM MOSES CADILLAC AND ATTEMPTED IT BUT A NEW MESSAGE CAME UP "IGNITION START DISABLED, REMOVE KEY." I CAN'T DO ANYTHING WITH IT, THE ENTIRE CAR IS LOCKED UP AND WON'T START SO I CAN'T EVEN GET IT TO THE DEALER TO BE LOOKED AT. WHEN YOU'RE IN IT AND TURN THE KEY ON ALL THE DOORS LOCK, YOU CAN HEAR THE FUEL PUMP START, AND NOTHING ELSE. THE KEY LOCKS ITSELF INTO THE IGNITION, I HAD TO ACCESS THE MANUAL RELEASE TO GET IT OUT OF THE CAR. *TR

4/12/2010 - I WAS SLOWING DOWN PREPARING TO TURN INTO MY DEVELOPMENT WHEN ANOTHER DRIVER RAN A STOP SIGN. THE OTHER DRIVER WAS GOING APPROXIMATELY 20 MPH, SHE STATED THAT SHE DID NOT SEE MY CAR, BUT SAW THE ONCOMING CARS AND THE CARS BEHIND ME SO SHE DIDN'T PREPARE TO STOP AT THE STOP SIGN. SHE WAS TRYING TO BEAT THE ONCOMING VEHICLES AND THE TRAFFIC BEHIND ME AGGRESSIVELY ACCELERATING AND IMPACT WAS MY DRIVER'S SIDE FRONT DOOR. WE BOTH HAD OUR SEAT BELTS ON, HER AIR BAGS DEPLOYED, MINE DID NOT. HER CAR WAS TOTALED. THE IMPACT WAS JUST LIKE A WRECKING BALL COMING OUT OF NOWHERE. THE IMPACT WAS SO THAT MY STRUTS HAD TO BE REPLACED. I HAD SUSTAINED TRAUMATIC BRAIN INJURY (TBI) AND I'M STILL RECOVERING, THAT IS WHY IT'S TAKEN THIS LONG TO SUBMIT A COMPLAINT. MY CAR WAS TOWED TO THE CADILLAC BODY SHOP FOR THE BODY WORK AND TUTWILER WAS TO TAKE CARE OF THE MECHANICAL ISSUES. WHEN I PICKED UP MY CAR AT TUTWILER CADILLAC THEY WOULD NOT PROVIDE ME ANY OF THE PAPERWORK FOR THE REPAIRS OR ANYTHING IN WRITING AS TO WHY THE AIR BAGS DID NOT DEPLOY, I WAS TOLD THAT THE ITEMIZED RECEIPT WOULD GO TO HER INSURANCE COMPANY SINCE THEY WERE PAYING FOR THE WORK TO BE DONE. THE CHIROPRACTOR BILL WAS IN EXCESS OF 7,000.00 AND MY MEDICAL (STILL RECOVERING) BUT HAS EXCEEDED WELL OVER 40,000.00. THE ELECTRICAL ISSUES, BAD RADIO, CARPET, BELL HOUSING LEAK, EXHAUST SYSTEM, GAS GAUGE SHOULD HAVE ALL BEEN REPAIRED UNDER WARRANTY WHEN I TOOK THE CAR IN ON 1/5/2009 WHILE THE CAR WAS STILL UNDER WARRANTY. I WAS NOT AWARE OF THE AIR BAG ISSUE NOT DEPLOYING UNFORTUNATELY UNTIL THE ACCIDENT IN APRIL OF 2010.

Mileage: 71,000

TL* THE CONTACT OWNS A 2005 CADILLAC CTS. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS FOUND ON THE WIRES UNDER THE FRONT PASSENGER SEAT. THE WIRES HAD A SHORT CIRCUIT AND FAILED TO RECOGNIZE WHEN A PASSENGER WAS SEATED. THE VEHICLE WAS REPAIRED BY REPLACING THE PASSENGER PRESENCE MODULE. THE CURRENT AND FAILURE MILEAGE WAS 25,273. UPDATED 7/26/12 *CN THE CONSUMER WAS INFORMED, IF THE VEHICLE WAS NOT REPAIRED, THE AIR BAG MAY DEPLOY EVEN WITHOUT A CRASH OCCURRING. UPDATED 07/30/12 UPDATED 08/02/12

Mileage: 25,273

2005 CADILLAC CTS. LETTER SENT FROM AN ATTORNEY ON BEHALF OF THE CONSUMERS IN REFERENCE TO AN ACCIDENT RELATING TO A POTENTIAL DEFECT IN VEHICLE *TGW WHILE DRIVING, THE VEHICLE BEGAN TO SMOKE. WHEN THE CONSUMER OPENED THE HOOD HE SUFFERED SERIOUS BURNS WHICH LEFT HIM PERMANENTLY DISFIGURED. THE VEHICLE WAS TOTALED. *JB

TL*THE CONTACT OWNS A 2005 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 55 MPH, THE REAR WHEELS LOCKED UP WITHOUT WARNING. THE VEHICLE CAME TO A SCREECHING HALT. THE VEHICLE RESTARTED EVENTUALLY, BUT WOULD NOT MOVE FORWARD. THE VEHICLE HAD TO BE TOWED. THE ECM WAS REPLACED APPROXIMATELY SEVEN HOURS PRIOR TO THE FAILURE. THE CURRENT MILEAGE WAS 31,175 AND FAILURE MILEAGE WAS 31,152. UPDATED 03-18-08 *BF THE BATTERY WAS REPLACED, THE SIDE MIRRORS WERE INOPERATIVE AND THE STRUTS WERE WORN.

Mileage: 31,152

I LEASED A 2005 CADILLAC CTS IN JULY OF 2005 FOR A 3 YEAR LEASE AGREEMENT. SINCE I HAVE HAD THE CAR IT HAS BEEN IN THE DEALERSHIP 5+ TIMES FOR ISSUES. BATTERY HAS BEEN REPLACED, RECALL ON THE FUEL GAUGE, DRIVERS DOOR HANDLE PLASTIC PEELED AND WAS REPLACED, RADIO REPLACED DUE TO RADIO BUTTONS PEELING. DURING THE FIRST 9 MONTHS OF MY LEASE I NOTICED THAT THE RADIO BUTTONS (CHANNELS 1-6) BEGAN TO PEEL. THE SYNTHETIC MATERIAL IS VERY SOFT AND CHEAP (ACKNOWLEDGED BY THE DEALER). I ALERTED THE DEALER AND TOLD THEM WHAT WAS OCCURRING AND THEY SAID BRING THE CAR IN AND WE'LL FIX IT. THE SERVICE MANAGER AT COLONIAL CADILLAC ACKNOWLEDGED THAT THE SYNTHETIC MATERIAL COULD BE EASILY RUBBED OFF WITH ANY TYPE OF OILS (HANDS, FINGERS, LOTIONS, ETC.), AND CADILLAC WOULD FIX THE ISSUES WHEN IT OCCURS. THE DEALERSHIP REPLACED THE ENTIRE RADIO (EVEN THOUGH JUST A FEW BUTTONS WERE TORN) WITH NO COST TO ME. ON ANOTHER OCCASION THE DRIVERS SIDE DOOR HANDLE WAS ALSO PEELING. THE PEELING WAS THE SAME ISSUE AS THE RADIO BUTTONS. I CALLED THE DEALERSHIP AND BROUGHT THE CAR IN TO HAVE THE HANDLE REPLACED, AND THE DEALERSHIP REPLACED IT WITH NO COST TO ME. IN NOVEMBER 2006, THE SAME ISSUE RE-OCCURRED WITH MY RADIO BUTTONS (BUTTONS 1 & 2). I MADE AN APPOINTMENT TO HAVE THE CAR BE BROUGHT INTO THE DEALERSHIP AND THE SERVICE MANAGER SAID THEY WOULD FIX THE RADIO BY REPLACING THE RADIO ONCE AGAIN. IN EARLY DECEMBER 2006 I PUT AN AIR FRESHENER IN THE VENT (ONE OF THOSE AIR FRESHENERS THAT ATTACH TO THE VENT WITH OILS). A VERY SMALL AMOUNT OF THE OILS SPILLED ONTO THE VENT AND THE TOP OF THE RADIO CAUSING THE CHEAP SYNTHETIC MATERIALS TO PEEL. THE DEALERSHIP REFUSED TO FIX. I COULD NOT FIND ONE INSTANCE IN MY LEASE AGREEMENT THAT SAYS IF THE SYNTHETIC MATERIAL ON YOUR DASHBOARD, RADIO AND DOOR HANDLES IS NOT COVERED. I WOULD APPRECIATE ANY ASSISTANCE AS I HAVE SEARCHED THE INTERNET AND FOUND MANY OTHER DRIVERS WITH THE SAME ISSUE. *JB

Mileage: 9,000

2005 CTS FUEL GAUGE WENT OUT AND THERE WAS AN ELECTRICAL PROBLEM IN WHICH THE CAR WOULD BARELY RUN. *TS ***NAR*** AFTER FILLING THE TANK, THE GAUGE FAILED TO REGISTER. THE FUEL GAUGE FAILED THREE TIMES. THE #1 COIL WAS REPLACED, BECAUSE THE VEHICLE WAS RUNNING ROUGH. *JB

Mileage: 1,740

EVENTS LEADING TO FAILURE: NO ABUSE, NO TIRE BURNING. VEHICLE USED FOR COMMUTING AND JOB RELATED PURPOSES. PROBLEMS & RESOLUTIONS: 7/11/2005 7/18/2005 PROBLEM SHIFTING - DEALER COULD NOT VERIFY SUNROOF RATTLING - DEALER COULD NOT VERIFY RIGHT-REAR SAIL PANEL BROKEN - WARRANTY REPAIRED PIXELS BURN ON NAV SCREEN - NAV UNIT REPLACED WHEELS SCRATCHED - DEALER PAID FOR REPAIR FRONT PANEL LOOSE - REPLACED LOOSE PANEL 7/25/2005 7/27/2005 LEFT-REAR PANEL BROKEN - WARRANTY REPAIRED COMPETITION MODE NOT WORKING - WARRANTY REPAIRED DASH PANEL LOOSE - WARRANTY REPAIRED 8/22/2005 8/24/2005 WHEEL HOP - SERVICE BULLETIN WARRANTY REPAIR HARD TO PUT IN REVERSE - DEALER SAYS NORMAL GRINDING WHEN SHIFTING - ALIGNED EXHAUST SYSTEM SUNROOF RATTLE - DEALER COULD NOT VERIFY SUNROOF MATERIAL LOOSE - WARRANTY REPAIRED 10/19/2005 10/23/2005 FUEL GAUGE MALFUNCTION - WARRANTY REPAIRED 11/21/2005 11/23/2005 SUNROOF RATTLE - DEALER COULD NOT VERIFY DRIVETRAIN ROUGH - DEALER COULD NOT VERIFY CLUNK WHEN SHIFTING - DEALER COULD NOT VERIFY CAR PULLS TO THE RIGHT - TIRES BALD @ 9000 MILES BATTERY FAILURE - WARRANTY REPAIRED GRINDING IN 5TH GEAR - DEALER COULD NOT VERIFY 11/29/2005 12/1/2005 RATTLE FROM REAR - WARRANTY REPAIR SUSPENSION RIGHT-REAR PANEL BROKEN - WARRANTY REPAIR; DEALER WARNED THIS WOULD NOT BE COVERED UNDER WARRANTY ANYMORE AS "SOMEONE" IS BRAKING THE PANELS ON PURPOSE 2/6/2006 2/8/2006 CLUNK FROM REAR - DEALER REPLACED DIFFERENTIAL/DRIVETRAIN UNIT UNDER WARRANTY. 5TH GEAR SOMETIMES HITS REVERSE - COULD NOT VERIFY GRINDING NOISE IN REVERSE - DEALER FORGOT TO CHECK UNIT WON'T PLAY CDS - REPLACED NAVIGATION/RADIO 2/15/2005 2/17/2006 GRINDING NOISE IN REVERSE - DEALER REPLACED TRANSMISSION UNDER WARRANTY; AREA REP ADVISED THEY WILL NOT REPLACE FUTURE FAILURES. COMPETITION MODE NOT WORKING - WARRANTY REPAIRED. *NM

Mileage: 400

ON AUG. 26, 2005 OUR THREE MONTH OLD CADILLAC CTS'S TRANSMISSION WOULD NOT SHIFT OUT OF FIRST GEAR AFTER GOING THROUGH A BUSY TOLL BOOTH. CAR HAD TO BE TOWED TO DEALER FOR 8 DAY REPAIR OF COMPUTER AND REPLACEMENT OF TRANSMISSION. FEW DAYS LATER CAR HAD TO GO BACK TO DEALER DUE TO TRANSMISSION NOT SHIFTING PROPERLY, OUT OF COMMISSION FOR DAYS AGAIN. AFTER PICKING VEHICLE UP, CAR WOULD NOT START IN GARAGE AND HAD TO BE TOWED TO DEALERSHIP AGAIN, PICKED UP CAR A COUPLE OF DAYS LATER, NEXT DAY WOULD NOT START AGAIN AND HAD TO BE TOWED. AT DEALERSHIP FOR 6 MORE DAYS. WHEN PICKED UP DEALERSHIP REFUSED TO GIVE US A SERVICE TICKET SHOWING THE PROBLEM AND WHAT THEY DID. SERVICE MANAGER STATED THAT HE WOULD NOT GIVE US "AMMUNITION" TO GIVE TO A LEMON LAW ATTORNEY. DEALERSHIP TRIED TO LAY ENTIRE BLAME ON THE CAR'S AFTERMARKET SIRIUS RADIO ADDITION WHICH HAD BEEN IN PLACE AND WORKED PERFECTLY SINCE CAR WAS NEW.

Mileage: 9,400

THE DASHBOARD LIGHTS KEEP COMING ON AND GOING OFF BY ITSELF. THE CONSUMER PREVIOUSLY HAD WORK PERFORMED ON THE ELECTRICAL SYSTEM FOR THE RADIO. *JB

Mileage: 3,057

WHILE DRIVING 65 MPH SMOKE WAS COMING FROM UNDERNEATH THE HOOD. DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND PULLED OVER. VEHICLE WAS TOWED TO A DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE ELECTRICAL SYSTEM NEEDED TO BE REPLACED. *AK *BF *NM

Mileage: 2,189