2007 CADILLAC CTS Air Bags Problems

The contact owned a 2007 Cadillac CTS. The contact stated that while driving 40-43 MPH, a bicyclist suddenly pulled in front of the vehicle. The contact veered away from the bicyclist, causing the vehicle to crash into a utility pole. The utility pole was damaged. The air bags failed to deploy, and the contact hit the chest and head against the steering wheel. The contact immediately went to the hospital and was provided medical assistance. The contact sustained contusions on the chest and on the head, and the contact sustained bruises on the left and right legs. A police report was filed. The vehicle was towed and totaled by the insurance company. The dealer and the manufacturer were not notified of the failure. The failure was approximately 71,000.

Mileage: 71,000

One day when I went to sit in the front passenger seat a message came on the Driver Information Center displaying, "SERVICE AIR BAG" and then I notice that the indicator light on the dash was displaying the Air Bag warning light, and the rearview mirror was showing that the passenger air bag was off. Without the air bag working I cannot ride in the front seat of the car and due to the fact that if we are in a car accident the air bag will not deploy. The dealer has been able to reproduce this issue several times over the last 13 years. Yes, I have been dealing with this issue since 2012, every time I ask to have the seat diagnosed, they say "No we will not be doing that for you" - [XXX] and [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The service air bag light has been on for several years. I called a few years ago and was told it was a recall and Cadillac would stand by it. It would not expire I took it to the Cadillac place. They would not honor it

The contact owns a 2007 Cadillac CTS. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. Additionally, the passenger's side air bag was deactivated while occupied by a passenger. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000.

Mileage: 125,000

"SERVICE AIR BAG" LIGHT CAME ON IN 2021 AFTER PSS MAT BEING REPLACED IN 2011 RECALL #10355 RENDERING THE ENTIRE AIR BAG SYSTEM ( BOTH DRIVER AND PASSENGER) INACTIVE. VEHICLE CURRENTLY IN DEALERSHIP FOR REPAIR FOR THE SECOND TIME FOR THE SAME ISSUE. DEALERSHIP REPORTED BOTH AIRBAGS INOPERABLE WHILE "SERVICE AIR BAG" LIGHT IS ON CREATING A SAFETY ISSUE IF VEHICLE IS DRIVEN UNTIL REPAIRED.

Mileage: 70,000

THE SELLER LIED ABOUT EVERYTHING! THE FIRST QUESTION I ASKED WAS IF THE CAR WAS IN AN ACCIDENT. HE BRAGGED ABOUT BEING A MECHANIC, AND DOING ALL THE WORK ON THE CAR, SO EVERYTHING IN THE CAR IS IN, "TIP TOP SHAPE." HE REPLIED, "NO, NEVER!" HE DID NOT ALLOW US TO RIDE THE CAR ON THE INTERSTATE BEFORE THE PURCHASE, CLAIMING IT WAS ILLEGAL. 10 MINS AFTER LEAVING THE CAR LOT, THE CAR CUTS OFF AND IS UNABLE TO CRANK BACK UP. THE SELLER MEETS US AND CLAIMS IT THE BATTERY. A "NEW" BATTERY WAS PLACED IN THE VEHICLE, BUT THE PROBLEM PERSISTS. MY FIANC, WHO IS NOT A MECHANIC, TOLD HIM MORE THAN ONCE, THAT THE PROBLEM WAS NOT THE BATTERY, BUT THE ALTERNATOR. HE GOT THE CAR TO CRANK. AS WE ARE RIDING DOWN THE INTERSTATE, THE CAR CUTS OFF, AND WE ARE LEFT AIMLESSLY ROLLING AND ARE UNABLE TO CONTROL THE WHEEL. PLUS, THE ELECTRICITY IN THE CAR IS OFF SO WE CAN'T EVEN TURN ON OUR HAZARD LIGHTS TO CAUTION THE OTHER CARS ON THE ROAD. AFTER SPEAKING TO THE SELLER, ONCE AGAIN, HE TELLS US THERE IS NOTHING HE CAN DO ABOUT IT AND WILL NOT CANCEL THE DEAL. WE'VE ONLY HAD THE CAR FOR 4-5 HOURS. AFTER SPEAKING TO SEVERAL MECHANICS, THEY QUICKLY CONFIRM THAT THE ALTERNATOR IS THE PROBLEM AND ANYBODY THAT CLAIMS TO BE A MECHANIC CAN SEE THE PROBLEM IMMEDIATELY. THEY ALSO INFORM US THE CAR HAS BEEN WRECKED AND SHOULD HAVE NOT BEEN RESOLD FOR SAFETY MEASURES. DRIVING THIS VEHICLE ALMOST COST US OUR LIVES.

Mileage: 140,000

MY 2007 MODEL YEAR CADILLAC CTS VEHICLE HAD A CONDITION WHERE REPEATED FLEXING OF THE PASSENGER SENSING SYSTEM MAT IN THE FRONT PASSENGER SEAT HAS CAUSED THE MAT TO KINK, BEND, OR FOLD. THE FLEXING BROKE THE CONNECTIONS IN THE MAT. THE FRONT PASSENGER AIRBAG HAS BECOME DISABLED. THE PASSENGER AIRBAG STATUS INDICATOR ON THE REARVIEW MIRROR SHOWS THAT THE AIRBAG IS OFF, THE AIR BAG INDICTOR DOES ILLUMINATE, AND A SERVICE AIR BAG MESSAGE DOES APPEAR IN THE DRIVER INFORMATION CENTER AND HAS FOR YEARS! I HAVE REPEATEDLY ASK VILLAGE CADILLAC, SERVICE ADVISOR: DEBBIE HENRY TO HAVE THE SEAT FIXED. THE PROBLEM WITH SERVICE ADVISOR IS THAT SHE LOOKS AT YOUR RECALL RECORDS. YOUR RECORDS INDICATE THAT MY VIN DOES NOT HAVE ANY OUTSTANDING RECALLS, WHICH IS CORRECT. WHAT I HAVE IS A LETTER FROM CADILLAC P.O. BOX 909989 MILWAUKEE, WI 53209-9989, STATING THAT THIS MAT CAN BREAK AND IT HAS BROKEN. ALSO, THE PLASTIC HOUSING OF THE SEAT BELT BUCKLE IS BROKEN, WHICH HAS STARTED TO FRAY THE SEATBELT STRAP. THE VEHICLE WAS PARKED IN THE GARAGE.

Mileage: 50,000

WHEN GETTING INTO THE PASSENGER SEAT AND SOMEONE WEIGHED ENOUGH TO ACTIVATE THE AIR BAG TO BE ON THE AIR BAG LIGHT WOULD FLICKER. THEN AFTER A WHILE THE AIR BAG LIGHT JUST STAYED ON AND HASN'T TURNED OFF EVEN WHEN KNOWONES SITTING THEIR. THIS STARTED HAPPENING ONLY WHEN SOMEONE WOULD ENTER THE CAR WHILE STATIONARY WITH THE VEHICLE ON. IT'S BEEN ABOUT 2 MONTHS SINCE THIS HAS STARTED.

Mileage: 146,000

I WAS INVOLVED IN A CRASH THAT WHEN HIT THE VEHICLE TURNED OFF AND AIRBAGS DID NOT WORK. I WAS HIT TWICE ON DRIVER REAR AND PASSENGER REAR, SPUN OUT AND NO AIRBAGS DEPLOYED. I WAS CROSSING OVER A CITY ROAD FROM A STOP SIGN, WAS HIT AT 60 MPH. I WAS DOING 20 MPH GOING STRAIGHT ACROSS FROM THE STOP SIGN.

Mileage: 112,000

MY CAR HAS MOMENTS WHERE I HAVE TO SLAM HARD ON THE. RAKES FOR IT TO STOP. I THOUGHT IT WAS MY BRAKES BUT I HAD THEM CHANGED AND IT STILL DOES IT AND FLASHES A SIGN THAT SAYS 'NO TRACTION CONTROL'. ALSO MY LEFT TURN SIGNAL DOES NOT WORK ON THE INSIDE AS IF THERE'S A MECHANICAL GLITCH. AND I HAVE A 'SERVICE AITBAG CODE' CONSTANTLY.

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND INDICATED TO SERVICE THE AIR BAGS. AN INDEPENDENT MECHANIC INSPECTED THE VEHICLE AND STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V644000 (AIR BAGS). SIMPSON BUICK GMC OF BUENA PARK (714-690-6200, LOCATED AT 6600 AUTO CENTER DR, BUENA PARK, CA 90621) WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. IN ADDITION, THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: EQ11001 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS NOT AVAILABLE. *BF

IN AUGUST 2011, VEHICLE WAS TAKEN TO DEALER IN RESPONSE TO RECALL 10355 WITH APPROXIMATELY 31,600 MILES. PART 19124390 PASSENGER SIDE SEAT CUSHION/AIRBAG MODULE WAS REPLACED. IN FEBRUARY 2019, SERVICE AIRBAG LIGHT BECAME ILLUMINATED AND TAKEN TO DEALERSHIP FOR DIAGNOSIS. MILEAGE WAS APPROXIMATELY 66,000. THE DIAGNOSIS WAS TO REPLACE THE PASSENGER SIDE SEAT CUSHION/ AIR BAG MODULE, WHICH IS THE SAME ITEM REPLACED IN AUGUST 2011. EVEN THOUGH IT HAS BEEN 7/8 YEARS SINCE REPAIR, THE VEHICLE HAS BEEN DRIVEN LESS THAN 35,000. OF THOSE 35,0000, A FRONT PASSENGER WAS PROBABLY IN THE PASSENGER SEAT FOR ONLY 15,000 MILES. I BELIEVE THIS SECOND SENSOR PART IS DEFECTIVE AND SHOULD BE REPLACED AT CADILLAC'S EXPENSE. DOCUMENTATION INCLUDING INVOICES AND ESTIMATES AVAILABLE UPON REQUEST.

Mileage: 66,000

TAKATA RECALL. WE HEARD FROM GM RECALL CENTER THAT OUR LOCAL GM DEALER, RALLY AUTO, DID THIS RECALL NOV 15, 2013. THE AIRBAG LIGHT IS ON AGAIN NOT EVEN 5 YEARS LATER. WE ARE SENIORS AND DO NOT DRIVE THIS CAR THAT FAR. WE TOOK IT IN TO RALLY AND THEY PUT IT ON A MACHINE AND CHARGED US $143 TO TELL US IT WOULD BE ALMOST $1000 TO FIX THE AIRBAG MODULE IN THE PASSENGER SEAT. IN RESEARCHING, IT SAYS THAT THE RECALLS NEVER EXPIRE IF THE MANUFACTURER AND PARTS AVAILABILITY ARE STILL THERE. WE ARE SENIORS ON LIMITED INCOME AND THIS IS EXHORBITANT FEES. THEY DID NOT CHECK UNDER THE SEAT TO SEE IF IT MIGHT BE A SIMPLE BREAKAGE OR BENDING OF WIRES I DON'T BELIEVE. CAN YOU HELP US GET THIS FIXED? IT SEEMS IT SHOULD NOT BE MESSED UP SO SOON. THANK YOU.

TAKATA RECALL. WE HAVE AN AIR BAG LIGHT ON THE PASSENGER SIDE. TOOK IN TO DEALER. SAYS THE CODE B092 NEEDS PASS. PRESENCE. QUOTED US ALMOST $1000 FOR REPAIR. NOTE THAT THIS RECALL WAS TAKEN IN AND DONE NOV 2013. WHY IS IT MESSING UP AGAIN? HOW LONG IS THE REPAIR SUPPOSED TO LAST? SHOULDN'T IT BE FIXED AT NO COST TO US?

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. AFTER STARTING THE ENGINE, THE "SERVICE AIR BAG" MESSAGE DISPLAYED AND REMAINED ILLUMINATED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER (AUTONATION CADILLAC, 2101 45TH ST, WEST PALM BEACH, FL) WERE NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 26,000.

Mileage: 26,000

WAS DRIVING AND SERVICE BRAKE ASSIST MESSAGE CAME ON TWO DAYS AGO ALONG WITH THE ABS T/C LIGHT ON THE DASH. I HAD NO IDEA WHAT IT MEANT SO I'VE KEPT DRIVING. ABOUT AN HOUR AGO I WAS GETTING READY TO PARK INTO MY GARAGE AND THE BRAKES WOULD NOT WORK AND I ALMOST CRASHED INTO A PARKED CAR. AGAIN THE SERVICE BRAKE ASSIST LIGHT CAME ON. I'M 7 MONTHS PREGNANT AND THIS IS MY ONLY TRANSPORTATION. I'M NOT LOOKING TO GET INTO AN ACCIDENT DUE TO MY BRAKES FAILING. MY SERVICE AIR BAGS MESSAGE ALSO COMES UP AND EVEN WITH A PASSENGER IN THE CAR IT DOESN'T STATE THAT THE PASSENGER AIR BAG IS ON. I AM PRETTY SURE BOTH OF THESE ISSUES WERE PART OF A RECALL BUT I HADN'T OWNED THE CAR DURING THAT TIME. AS OF NOW THIS CAR IS A FATAL ACCIDENT WAITING TO HAPPEN AND I'M UNSURE AS TO WHY THERE ISN'T STILL AN OPEN RECALL TO ADDRESS THIS BRAKE FAILURE ISSUE.

Mileage: 119,230

TAKATA INFLATORS. I HAVE A LOUD CRACKING NOISE IN SEVERAL PLACES BEHIND THE DASH. SOMETIMES IT HAPPENS WHEN THE CAR IS STILL BUT MOSTLY WHILE DRIVING ON INTERSTATES. THE LOUDEST CRACKING NOISE IS IN THE CENTER OF THE DASH. WITH THE TAKATA AIRBAG RECALL I AM AFRAID THAT THIS COULD BE PART OF THAT. THE CAR ONLY HAS 11,000MILES ON IT BUT THE CRACKING HAS OCCURRED SINCE THE CAR WAS NEW.

Mileage: 11,000

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE DRIVING AT ANY SPEED, THE AIR BAG INDICATOR REMAINED ILLUMINATED. THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE AIR BAGS WERE RECALLED AND REPAIRED IN 2011. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 77,000.

Mileage: 77,000

WHILE VEHICLE IS RUNNING THE RADIO TURNS OFF AND ON INTERMITTENTLY STATIONARY OR MOVING. THE VEHICLES WHILE DRIVING SHUT DOWN WHILE DRIVING. THE CAR SOMETIMES WON'T START WHEN TURNING ON THE IGNITION SWITCH. AIRBAG LIGHTS IS ON AND CHECK VOLTAGE LIGHT ARE REGISTERING WHILE STATIONARY OR DRIVING. THE PLUGS, ALTERNATOR AND CORE PACK WAS REPLACED HOPING TO RESOLVE THE ISSUE. TOOK VEHICLE TO THE CADILLAC DEALERSHIP BUT THEY DENIED ME ANY SERVICE UNDER THE RECALL PROBLEMS I WAS EXPERIENCING. THERE POSITION IS THE RECALL IS VIN. SPECIFIC.

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. AFTER THE VEHICLE WAS STARTED, THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE FRONTAL PASSENGER SIDE AIR BAG SENSOR CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V644000 (AIR BAGS). THE FAILURE MILEAGE WAS 200,000.

Mileage: 200,000

TAKATA RECALL PASSENGER SERVICE AIR BAG LIGHT STAYS LIGHT UP.

Mileage: 143,966

SERVICE AIR BAG LIGHT COMES ON INTERMITTED ; MOVEMENT OF PASS. SEAT AFFECTS THE LIGHT. WORRISOME CONDITION.

Mileage: 118,600

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THE AIR BAG NEEDED TO BE REPLACED HOWEVER, THE CONTACT STATED THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,837.

Mileage: 73,837

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED AND AN ERROR MESSAGE TO SERVICE THE AIR BAG SYSTEM APPEARED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V644000 (AIR BAGS). THE VEHICLE WAS NOT ABLE TO PASS AN INSPECTION DUE TO THE AIR BAG MALFUNCTION. THE CONTACT WAS UNCERTAIN OF THE REPAIR REQUIRED TO PREVENT THE LIGHT FROM ILLUMINATING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS LATER NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

MY 2007 CADILLAC CTS HAS HAD PROBLEM AFTER PROBLEM SINCE I PURCHASED IT USED AT 60,000 MILES!! I AM NOW EXPERIENCING SERIOUSLY DANGEROUS & HAZARDOUS BRAKE ISSUES WHEN PARKING &/OR TURNING THE WHEEL ALL THE WAY!! THE BRAKES PULSATE & GO TO THE FLOOR BUT FAIL TO STOP!! THE SERVICE BRAKE LIGHT COMES ON & THE ABS/TC LIGHT AS WELL, BUT THEN WILL GO OFF BEFORE I CAN MAKE IT TO THE DEALER!! WHEN I PARKED ON A HILL MY CAR FAILED TO STAY PARKED & STARTED TO DRIFT BACKWARDS DOWN THE HILL SO I HAD TO JUMP IN & HIT THE BRAKES MANUALLY!! ALSO THE PASSENGER AIRBAG LIGHT DOESN'T RECOGNIZE WHEN SOMEONE IS IN THE PASSENGER SEAT. THE SERVICE AIRBAG LIGHT WOULD COME ON THE DASH & INFORMATION CENTER THEN NOW IT IS STAYING ON AT 90,000 MILES. I CONTACTED GMC ABOUT THE BRAKE ISSUES & THEY TOLD ME THERE WAS NO RECALLS FOR ANY BRAKE ISSUES!! I ALSO ASKED ABOUT THE RECALL FOR THE AIRBAG FOR MY 2007 VEHICLE BUT THEY INFORMED ME IT WASN'T FOR MY VIN # BUT IT IS HAVING THE SAME EXACT ISSUES AS THE RECALL!! SOMEONE IS GOING TO GET SERIOUSLY INJURED DUE TO THESE HAZARDS!! GMC/CADILLAC NEEDS TO STEP UP & CORRECT THESE ISSUES BEFORE IT IS TO LATE!! HOW MANY MORE PEOPLE HAVE TO GET INJURED, DIE, OR COMPLAIN BEFORE THESE ISSUES ARE ADDRESSED!!! THIS IS SUPPOSED TO BE A LUXURY CAR BUT IT IS MORE LIKE A JUNK CAR DEATH TRAP!!!!

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT THE PASSENGER SIDE SEAT FAILED TO DETECT WHEN THE SEAT WAS OCCUPIED. THE AIR BAG WARNING LIGHT CONSTANTLY ILLUMINATED. THE FAILURE WAS RECURRING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V644000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

Mileage: 90,000

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT THE WHILE DRIVING AT VARIOUS SPEEDS AND ATTEMPTING TO MAKE A RIGHT TURN, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 10V644000 (AIR BAGS) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT WOULD NOT DETECT AN OCCUPANT ON THE SEAT IN ORDER TO ACTIVATE THE AIR BAGS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 89,513.

Mileage: 89,513

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AIR BAG LIGHT ILLUMINATED WHEN THE SEAT WAS OCCUPIED. THE MESSAGE BOARD DISPLAYED "PASSENGER AIR BAG OFF'. THE FAILURE OCCURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BLADDER AND/OR SENSOR NEEDED TO BE REPLACED. THE CONTACT STATED THAT VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS NOT AVAILABLE.

AIR BAG DEFECT LIGHT REMAINS ON FOR THE PASSENGER SEAT DETECTOR.

Mileage: 98,000

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE MODULE AND CUSHION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.

IN DECEMBER OF 2010 THERE WAS A RECALL FOR THE PASSENGER SIDE AIR BAG SENSOR. THAT RECALL WAS COMPLETED ON JULY 7, 2011. I BOUGHT THIS USED CAR WITH VERY LOW MILEAGE ON JUNE 15, 2013. ON AUGUST 7, 2015 THE AIR BAG SENSOR WENT OUT. THE DEALERSHIP SAID THAT SINCE THE RECALL HAD ALREADY BEEN DONE THEY WOULD NOT DO IT FOR FREE A SECOND TIME. IT SOUNDS TO ME LIKE THE RECALL WAS REPLACED WITH A FAULTY PART AS WELL. I AM VERY DISAPPOINTED WITH THIS CADILLAC AND WILL NEVER BUY ANOTHER ONE. I HAVE HAD NOTHING BUT PROBLEMS SINCE I DROVE IT OFF THE LOT.

Mileage: 85,000

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE SERVICE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER SIDE AIR BAG SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V644000 (AIR BAGS). THE FAILURE MILEAGE WAS APPROXIMATELY 82,300. MA 10/19/15 THE CONSUMER STATED THE VEHICLE WAS REPAIRED AT THE NEAREST CADILLAC DEALER. THE REPAIR WAS PAID FOR IN FULL BY THE OWNER. THE MANUFACTURER DID NOT OFFER ANY ASSISTANCE. THE CONSUMER WAS ADVISED THAT IT WAS A POSSIBILITY FOR THE PROBLEM TO RECUR. THE CONSUMER STATED THE MANUFACTURER SHOULD BE RESPONSIBLE FOR THE REPAIR COST. UPDATED 3/21/16*JS *CN

Mileage: 82,300

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE DRIVING AT 60 MPH, THE KEY CAME OUT THE IGNITION. THE DEALER PERFORMED A REPAIR, BUT IT DID NOT RESOLVE THE ISSUE WITH THE IGNITION AND THE AIR BAG WARNING LIGHT BEGAN ILLUMINATING SINCE THE REPAIR. THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC WHO STATED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 99,000.

Mileage: 99,000

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE STARTING THE VEHICLE, THE FRONT PASSENGER SIDE AIR BAG OFF INDICATOR ILLUMINATED CONTINUOUSLY. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V644000 (AIR BAGS). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

Mileage: 38,000

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN AT APPROXIMATELY 25 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED THE VEHICLE INTO A LIGHT POLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A SHOULDER AND NECK INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.

Mileage: 42,000

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED WHEN TURNING THE IGNITION SWITCH TO THE ON POSITION, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE PROBLEM HAS OCCURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO DEALER. THE TECHNICIAN DIAGNOSED THAT THE SRI PPS MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE WAS 86,000.

Mileage: 86,000

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE DRIVING 30 MPH, THE VEHICLE DECELERATED AND STALLED. THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO TURN. THE BRAKES ALSO BECAME DIFFICULT TO ENGAGE. DUE TO THE FAILURES, THE CONTACT CRASHED THE VEHICLE INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. AFTER THE CRASH, THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V394000 (IGNITION SWITCH). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000.

Mileage: 132,000

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING T APPROXIMATELY 30 MPH, THE VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY.IN ADDITION, THE CONTACT MENTIONED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE AIR BAG SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V644000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 136,000.

Mileage: 136,000

OUR CAR IS EXPERIENCING AN ISSUE WITH THE PASSENGER SIDE AIRBAG, WHICH MATCHES EXACTLY THE DESCRIPTION AND SYMPTOMS IN NHTSA CAMPAIGN ID 10V644000 AND GM SAFETY RECALL 100355. THE GM DEALERS KEEP SAYING OUR VIN DOESN'T MATCH THE PLANT WHERE THE CARS WITH THE PROBLEM AIRBAGS WERE MANUFACTURED AND WILL NOT REPLACE AS STATED IN THE RECALL, BUT OUR CAR HAS THE EXACT ISSUE AS SHOWN IN THE RECALL.------------------------------------------------------------------------------------------------------------------------------------ GM SUBJECT 10287 CONCERNING TIMING CHAIN ISSUE. GM PUT A BAND AID FIX ON THIS AND GAVE A SPECIAL WARRANTY TO 120,000 TO REPAIR ANY ISSUES WITH TIMING CHAIN UNTIL 120,000 MILES. OUR TIMING CHAIN WENT OUT AT 121,000 AND I FEEL GM SHOULD HONOR THE SPECIAL WARRANTY. TIMING CHAIN ISSUE WAS NOT EXPLAINED TO US WHEN THE BAND AID FIX WAS APPLIED AND TIMING CHAIN ISSUE STARTED BEFORE 120,000 MILES. *TR

Mileage: 80,000

SERVICE AIR BAG LIGHT COMES ON. *TR

Mileage: 64,150

AFTER PURCHASE OF MY CTS, I NOTICED THE BRAKES SCREECHING AND PULSING. I'VE HAD MY BRAKES REDONE 3 TIMES AND I STILL HAVE SQUEAKING AND PULSING ISSUES. I TOOK MY CAR TO A CADILLACS DEALER AFTER THEY HAD CHARGED ME $600 FOR A BRAKE PAD ONLY JOB TO CHECK MY BRAKES AS THEY WERE STILL PULSING WHEN STOPPING ON UNEVEN PAVEMENT, AND THEY KEPT IF FOR A DAY AND TOLD ME MY BRAKES WERE FINE EVEN THOUGH THEY WERE STILL PULSING. THEY CHARGED ME $85 FOR LOOKING AT MY BRAKES WHICH WAS A RIP OFF SINCE I STILL HAVE THE PROBLEM. AIR BAGS, I TOOK MY CAR IN FOR THE AIR BAG RECALL REPAIR. WITHIN A YEAR I HAVE THE SAME PROBLEM. THEY CLEARLY ARE NOT FIXING THE PROBLEM. MY CADILLACS IS BEAUTIFUL BUT I FEAR IT MAY COST ME MY LIFE ONE DAY IF CADILLACS DOESN'T STEP UP AND EXPOSE THESE PROBLEMS AND MAKE THE REPAIRS. *TR

Mileage: 50,000

I WAS DRIVING ON I-75 IN MONROE, MICHIGAN. WHEN ANOTHER VEHICLE VENTURED OR STEERED INTO MY LANE, WHERE MY 2007 CADILLAC CTS WAS CUT OFF/BUMPED CAUSING A FRONTAL AND BACK IMPACT TO THE VEHICLE. THE CAR BAGS DID NOT DEPLOY, THE BRAKES DID NOT STOP THE CAR AND THE IGNITION SWITCH LOCKED. ACCORDING TO THE INSURANCE COMPANY, THE CAR WAS A TOTAL LOSS. *TR

Mileage: 127,435

THE RED AIR BAG LIGHT CAME ON THE DASH BOARD OF OUR 2007 CADILLAC CTS ALONG WITH THE PASSENGER AIR BAG-OFF LIGHT ON THE REARVIEW MIRROR. (BOTH WARNING LIGHTS STAY ON WHETHER SOMEONE IS SITTING IN THE SEAT OR NOT) WE DID RESEARCH AND COME TO FIND OUT THERE WAS A RECALL ON THE PASSENGER SIDE AIR BAGS FOR THIS YEAR/MAKE CADILLAC. WHEN WE CALLED OUR LOCAL GMC CADILLAC DEALERSHIP TO INFORM THEM AND THEY STATED THAT IT WOULD COST US $95 FOR THEM TO TAKE A LOOK AT IT BUT THAT THE ISSUE HAD ALREADY BEEN FIXED BEFORE WE BOUGHT THE CAR SO THAT IT WAS NOT COVERED UNDER THE RECALL ANY LONGER. IT OBVIOUSLY HAS NOT BEEN FIXED AND COME TO FIND OUT THIS IS A SERIOUS ISSUE WITH QUITE A FEW GM CARS. THIS ISSUE WITH THESE CARS NEEDS TO BE ADDED TO LIST OF AIR BAG ISSUES WITH GM AND FOR THE SAFETY OF ALL WHO DRIVE THESE CARS, THIS NEEDS TO BE FIXED ASAP! *TR

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO A INDEPENDENT MECHANIC, WHO STATED THAT THE SENSOR IN THE PASSENGER'S SEAT NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 10V644000 (AIR BAGS) AND STATED THAT HIS VEHICLE WAS NOT INCLUDED IN THE RECALL ALTHOUGH HE WAS HAVING A SIMILAR ISSUE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE AND CURRENT MILEAGE WAS 88,107.

Mileage: 88,107

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE AIR BAG WARNING LIGHT ILLUMINATION. THE DEALER REPLACED THE AIR BAG SENSOR SEVERAL TIMES HOWEVER, THE FAILURE WAS NOT CORRECTED. THE CONTACT LATER BECAME INVOLVED IN A CRASH WHERE ANOTHER VEHICLE CRASHED INTO THE PASSENGER'S SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BACK AND NECK INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OF THE AIR BAG FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000 AND THE CURRENT MILEAGE WAS 88,500. UPDATED 8/26/13 *CN

Mileage: 85,000

PASSENGER SERVICE AIR BAG LIGHT COMES ON. AFTER 1 WEEK I SAT ON THE SEAT, THERE WAS A RECALL, AND THE SERVICE LIGHT WENT OUT. *TR

Mileage: 59,000

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT THE DRIVER WAS TRAVELING 20 MPH AND WAS INVOLVED IN A CRASH. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS TOLD BY THE REPAIR SHOP THAT THERE WAS A RECALL FOR THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER: 10V644000 (AIR BAG: FRONTAL: SENSOR/CONTROL MODULE). THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE FAILURE AND THE CURRENT MILEAGE WAS 51,443.

Mileage: 51,443

MY CAR HAS BEEN CONFIRMED THAT THE FRONTAL SENSOR/CONTROL MODULE DOES NOT WORK AGAIN. I HAD IT ONCE REPAIRED DUE TO A RECALL, I BELIEVE IN 2009. NOW IN 2012, I AM HAVING ANOTHER ISSUE WITH THE PASSENGER AIRBAG MODULE, IN WHICH NEEDS TO BE REPLACED (BEEN CONFIRMED BY DEALER). THIS PART SENSES IF THE PASSENGER IS SITTING IN THE CAR. THE LIGHT IS ON TELLING ME THE PASSENGER AIRBAG NEEDS SERVICE. MY BRAKES ARE NEW AND HAVE BEEN RECENTLY REPLACED, 2 MONTHS AGO, BUT THERE IS AN ISSUE WITH STEPPING ON THE BRAKES. WHEN I DO I SLIDE AND THERE IS AN INCREASE IN STOPPING DISTANCE. I ALMOST CRASHED INTO AN RV, SLID 8 FEET INTO AN INTERSECTION BECAUSE OF THIS ON-GOING ISSUE. I WAS TOLD BY CADILLAC DEALER IN BELLINGHAM, WA. THE DEALER DIDN'T KNOW WHY I WAS SLIDING BUT TO BE SURE, IT WAS BEST TO CHANGE THE BRAKES. WELL, IT IS HAPPENING AGAIN. I AM WONDERING IF IT IS A RECALL. I CAN PHYSICALLY HEAR THE BRAKES LOCK UP, MAKES A GRINDING LIKE NOISE, THEN SLIDES FORWARD. I AM SCARED TO DRIVE THE CAR. I AM IN WASHINGTON STATE & THE CAR WAS PURCHASED IN WASHINGTON STATE, AS WELL. IS IT POSSIBLE THAT MORE STATE CAN HAVE THE SAME ISSUES RELATED TO THE OTHER STATES AFFECTED? *TR

Mileage: 30,000

TL* THE CONTACT OWNS A 2007 CADILLAC CTS . THE CONTACT STATED THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED WHILE DRIVING OR ALSO WHEN THE VEHICLE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE SENSOR ON THE PASSENGER SIDE NEEDED TO BE REPLACED AND THE AIR BAGS HAD BEEN DISABLED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85,000 AND THE CURRENT MILEAGE WAS 111,000.

Mileage: 85,000

TL* THE CONTACT OWNS A 2007 CADILLAC STS. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

Mileage: 95,000

ON MONDAY MARCH 5, 2012 @ 8AM MY DAUGHTER WAS @ A STOP SIGN. SHE WAITED FOR 3 CARS TO PASS SHE PULLED OUT ONTO 16TH STREET WHERE THE CARS TRAVEL @ 35MPH... SHE WAITED FOR THE TRUCK TO GO PAST & @ 8AM THE SUN IS BRIGHT SHE COULD NOT SEE THE TRAILER THAT THE TRUCK WAS TOWING & SHE TRIED TO GO STRAIGHT ACROSS THE STREET! SHE HIT THE TRAILER HEAD ON & IT SMASHED THE FRONT END OF MY CAR & SPUN HER AROUND & SMASHED THE PASSENGER SIDE & DRAGGED HER DOWN THE ROAD... THE BATTERY ACID FROM CAR WAS MELTING THE ROAD. THE POLICE & INSURANCE COMPANY WERE VERY SURPRISED THAT MY AIRBAG DID NOT GO OFF!!!!! I HAD ONLY HAD MY CAR BACK FOR 8 DAYS FROM THE DEALERSHIP BEFORE IT WAS TOTALED. I HAD JUST PUT NEW TIRES ON, NEW FILTERS, NEW SPARK PLUGS, A CATALYTIC CONVERTER ETC, THEY CHECKED MY CAR IN FULL AS THEY DID EVERY TIME & NEVER DID ANYTHING SAY I HAD AN AIRBAG PROBLEM. I BROUGHT MY CAR IN FOR EVERY RECALL I EVER RECEIVED! MY INSURANCE COMPANY & I BOTH HAVE TAKEN PICTURES. MY PROBLEM NOW IS THAT I OWED MORE THAN MY CAR WAS WORTH. MY COMPLAINT IS THE SIMPLE FACT THAT THE AIRBAGS DID NOT DEPLOY FOR SUCH A HORRIBLE COLLISION, YET A FRIEND HAD A SOFTBALL HIT THE HOOD OF HER CAR & HER AIRBAG DEPLOYED. HOW CAN I TRUST MY CHILDREN WILL BE SAFE WHEN DRIVING, IF I DON'T HAVE THE ASSURANCE OF AN AIRBAG! *TR

Mileage: 142,000

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE PARKED, THE CONTACT NOTICED THAT THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THE TECHNICIANS STATED THAT THE AIR BAG SENSOR WOULD HAVE TO BE REPLACED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 10V644000 (AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE) THAT MAY BE RELATED TO THE FAILURE. THE DEALER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

Mileage: 64,000

2007 CADILLAC CTS. CONSUMER WRITES IN REGARDS TO A DEFECTIVE AIRBAG SENSOR *TGW THE PASSENGER SIDE AIR BAG OFF LIGHT ILLUMINATED WHEN THE SEAT WAS OCCUPIED. *JB

TL*THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE THE VEHICLE WAS PARKED, THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN THE DEALER WHERE THE TECHNICIANS STATED THE VEHICLE WOULD NEED TO UNDERGO A DIAGNOSTIC TEST. THE MANUFACTURER STATED THAT THERE WAS A NHTSA RECALL CAMPAIGN NUMBER: 10V644000 (AIR BAGS:FRONTAL: SENSOR/CONTROL MODULE) BUT THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 128,000.

Mileage: 128,000

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 50 MPH, THE FRONT SEAT PASSENGER AIRBAG WARNING INDICATOR ILLUMINATED WITH THE SEAT BEING OCCUPIED. THE WARNING INDICATOR REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS AND THEY INFORMED THE CONTACT THAT THE FRONT PASSENGER SEAT SENSOR MAT WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DISCOVERED A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER AIR 10V644000 (BAGS:FRONTAL:SENSOR/CONTROL MODULE) HOWEVER, THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS A 59,000. UPDATED 4/11/2011 *CN

Mileage: 59,000

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 50 MPH, THE FRONT SEAT PASSENGER AIRBAG WARNING INDICATOR ILLUMINATED WITH THE SEAT BEING OCCUPIED. THE WARNING INDICATOR REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS AND THEY INFORMED THE CONTACT THAT THE FRONT PASSENGER SEAT SENSOR MAT WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DISCOVERED A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER AIR 10V644000 (BAGS:FRONTAL:SENSOR/CONTROL MODULE) HOWEVER, THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS A 59,000. UPDATED 4/11/2011 *CN

Mileage: 59,000

THE FRONTAL PASSENGER SIDE AIRBAG WORKS THROUGH A SENSOR IN THE FRONT SEAT. IT SENSES WEIGHT APPLIED TO THE SEAT AND TURNS THE AIRBAG CAPABILITY ON FOR THE FRONTAL PASSENGER AIRBAG. MY AIRBAG LIGHT STAYS LIT ON THE DASH AND THE PASSENGER SIDE AIR BAG LIGHT ON THE REAR VIEW MIRROR DISPLAYS THAT THE AIRBAG IS OFF WHETHER OR NOT THE SEAT IS OCCUPIED. THE NHTSA HAS A CAMPAIGN ID # 10V644000 COVERING THIS SAME SCENARIO. WHEN CALLING THE CADILLAC DEALER FOR MY 2007 CADILLAC CTS, THEY HAVE NO INFORMATION FOR THE NHTSA CAMPAIGN NUMBER. I CALLED THE NHTSA HOTLINE WHERE I ACQUIRED THE GM RECALL NUMBER OF 100355. AFTER RETURNING MY CALL TO THE DEALER AND HAVE GIVEN THEM THE GM RECALL NUMBER , I AM TOLD THAT THIS RECALL DOES NOT APPLY TO MY CAR AND A $99.00 DIAGNOSTIC FEE WOULD APPLY. THE NHTSA SUMMARY CLEARLY OUTLINES MY PROBLEM, CONSEQUENCES AND THE SOPPOSED ACTIONS MY DEALER SHOULD TAKE TO REMEDY THE RECALL. HOW CAN I BE CERTAIN THE INFORMATION MY DEALER HAS GIVEN IS INDEED CORRECT? AT FIRST, THE SERVICE WRITER SEEMED CONFIDENT THAT THERE MAY BE A "RECALL FIX". AFTER MORE CONVERSATION IT SEEMED TO STRAY MORE TOWARDS A POSSIBLE CTS-V RECALL WHICH REPLACES A GLOVEBOX IN CASE THE AIRBAG FAILS, TO CAUSE LESS DAMAGE TO THE PASSENGER, IN CASE OF A FRONTAL COLLISON. I AM CONCERNED, NOT ONLY THAT THE PASSENGER AIRBAG MAY BE DISENGAGED, BUT THIS MAY AFFECT THE AIRBAG SYSTEM AS A WHOLE. ANY INFORMATION THAT CAN BE GIVEN ON THIS TOPIC WOULD BE APPRECIATED. *TR

Mileage: 74,000

THE FRONTAL PASSENGER SIDE AIRBAG WORKS THROUGH A SENSOR IN THE FRONT SEAT. IT SENSES WEIGHT APPLIED TO THE SEAT AND TURNS THE AIRBAG CAPABILITY ON FOR THE FRONTAL PASSENGER AIRBAG. MY AIRBAG LIGHT STAYS LIT ON THE DASH AND THE PASSENGER SIDE AIR BAG LIGHT ON THE REAR VIEW MIRROR DISPLAYS THAT THE AIRBAG IS OFF WHETHER OR NOT THE SEAT IS OCCUPIED. THE NHTSA HAS A CAMPAIGN ID # 10V644000 COVERING THIS SAME SCENARIO. WHEN CALLING THE CADILLAC DEALER FOR MY 2007 CADILLAC CTS, THEY HAVE NO INFORMATION FOR THE NHTSA CAMPAIGN NUMBER. I CALLED THE NHTSA HOTLINE WHERE I ACQUIRED THE GM RECALL NUMBER OF 100355. AFTER RETURNING MY CALL TO THE DEALER AND HAVE GIVEN THEM THE GM RECALL NUMBER , I AM TOLD THAT THIS RECALL DOES NOT APPLY TO MY CAR AND A $99.00 DIAGNOSTIC FEE WOULD APPLY. THE NHTSA SUMMARY CLEARLY OUTLINES MY PROBLEM, CONSEQUENCES AND THE SOPPOSED ACTIONS MY DEALER SHOULD TAKE TO REMEDY THE RECALL. HOW CAN I BE CERTAIN THE INFORMATION MY DEALER HAS GIVEN IS INDEED CORRECT? AT FIRST, THE SERVICE WRITER SEEMED CONFIDENT THAT THERE MAY BE A "RECALL FIX". AFTER MORE CONVERSATION IT SEEMED TO STRAY MORE TOWARDS A POSSIBLE CTS-V RECALL WHICH REPLACES A GLOVEBOX IN CASE THE AIRBAG FAILS, TO CAUSE LESS DAMAGE TO THE PASSENGER, IN CASE OF A FRONTAL COLLISON. I AM CONCERNED, NOT ONLY THAT THE PASSENGER AIRBAG MAY BE DISENGAGED, BUT THIS MAY AFFECT THE AIRBAG SYSTEM AS A WHOLE. ANY INFORMATION THAT CAN BE GIVEN ON THIS TOPIC WOULD BE APPRECIATED. *TR

Mileage: 74,000

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STARTED THE VEHICLE AND THE FRONT PASSENGER SIDE AIR BAG LIGHT WAS ILLUMINATED AND REMAINED CONSTANTLY ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 10V644000 (AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE WAS 42,400. UPDATED 3/11/11 *CN UPDATED 05/19/11

Mileage: 42,000

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STARTED THE VEHICLE AND THE FRONT PASSENGER SIDE AIR BAG LIGHT WAS ILLUMINATED AND REMAINED CONSTANTLY ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 10V644000 (AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE WAS 42,400. UPDATED 3/11/11 *CN UPDATED 05/19/11

Mileage: 42,000

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT SHE RECEIVED A RECALL NOTICE IN REGARDS TO NHTSA CAMPAIGN ID NUMBER: 10V105000 (SERVICE BRAKES, HYDRAULIC: FOUNDATION COMPONENTS: HOSES, LINES/PIPING, AND FITTINGS) AND THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS. THE DEALER ALSO INFORMED THE CONTACT THAT THE PRESENCE MODULE ON THE PASSENGER SEAT WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED BECAUSE THE PART NEEDED WAS UNAVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED BUT OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 29,800. THE VIN WAS UNAVAILABLE.

Mileage: 29,800

TL*THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT THE AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE PASSENGER AIR BAG SENSOR WAS DEFECTIVE. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 41,000. UPDATED 03/16/11 *BF

Mileage: 40,000

2007 CADILLAC CTS. CONSUMER STATES PROBLEMS WITH BRAKES *TGW THE CONSUMER STATED THE VEHICLE WAS ONLY 4 MONTHS OLD WHEN THE BRAKES FAILED TO RESPOND AND THE CONSUMERS SON CRASHED INTO A CONCRETE WALL. THREE YEARS LATER, THE CONSUMER RECEIVED A RECALL IN THE MAIL REGARDING THE BRAKES. ALSO, THE AIR BAGS FAILED TO DEPLOY. RECALL 10V105000.*JB

TL*THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE DRIVING LESS THAN 60 MPH IN RAINY WEATHER, THE TRACTION LIGHT SUDDENLY ILLUMINATED. WHEN THE BRAKES WERE APPLIED, THE VEHICLE SLID EVERYWHERE. THE REAR OR FRONT OF THE VEHICLE STRUCK A NORTH AND SOUTH DIVIDER. NONE OF THE AIR BAGS DEPLOYED. A WEEK AND A HALF LATER, THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V589000 (POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL), WHICH SHE BELIEVES TO BE THE CAUSE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE UNAVAILABLE.

TL*THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 15 MPH, THE WHEELS LOCKED CAUSING THE VEHICLE TO SPIN COMPLETELY AROUND AND STRIKE A CURB ON THE REAR DRIVER SIDE. NONE OF THE AIR BAGS DEPLOYED. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE REAR DRIVER SIDE WHEEL WAS BENT INWARDS. THEY FURTHER STATED THAT THE SUSPENSION SYSTEM AND WHEELS NEEDED TO BE REPLACED AT THE COST OF $3,000. TWO DAYS LATER, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V589000 (SUSPENSION:REAR:AXLE:SPINDLE). THE DEALER STATED THAT THEY WOULD REPAIR THE VEHICLE ACCORDING TO THE REMEDY IN THE NOTICE, BUT WOULD NOT ASSUME LIABILITY FOR ANY OTHER RELATED DAMAGES. THE MANUFACTURER HAS NOT PROVIDED ANY ASSISTANCE. SINCE THE FAILURE, THE DEALER HAS TAKEN POSSESSION OF THE VEHICLE. THE CONTACT HAS PICTURES. THE FAILURE AND CURRENT MILEAGES WERE 17,000.

Mileage: 17,000

AFTER STARTING UP MY CAR (A 2007 CADILLAC CTS) AND ATTEMPTING TO GO IN REVERSE, IT STALLED IN MY DRIVEWAY AND BEGAN TO ROLL DOWN THE HILL. I TRIED TO BRAKE AND TO STEER THE CAR, BUT IT WOULD NOT RESPOND. I ALSO NOTICED THAT MY TRACTION ENGAGED LIGHT WAS ON. I ENDED UP SLIDING INTO THE RETAINING WALL AND CONTINUED DOWN THE HILL UNTIL I CRASHED INTO THE BRICK PILLAR OF MY GARAGE. MY AIRBAGS DID NOT DEPLOY AND ONSTAR DID NOT RESPOND TO THE CRASH. I SUSTAINED INJURIES ENDED UP IN THE ER. THE LOCAL GM DEALER COULD NOT FIND ANYTHING WRONG WITH MY CAR AND SAID THAT MY AIRBAGS DID NOT DEPLOY DUE TO THE "ANGLE" OF THE HIT. MY CAR HAD NEARLY $8000 WORTH OF DAMAGE SO THIS WAS NOT A LITTLE "FENDER BENDER". WHEN I WAS AT THE DEALERSHIP TALKING TO THE SERVICE DEPARTMENT MANAGER, HE TOLD ME THAT THERE WAS ANOTHER CUSTOMER WHO WAS FILING A COMPLAINT AGAINST GM BECAUSE THEY HAD A SIMILAR PROBLEM. THEY HAD AN ACCIDENT IN THEIR CADILLAC AND SUSTAINED MUCH MORE DAMAGE THAN I DID, BUT THEIR AIRBAGS FAILED TO DEPLOY ALSO. I TOOK DELIVERY OF THE CAR AT 463 MILES AND MY INCIDENT TOOK PLACE AROUND 503 MILES OR SO. I HAD THIS CAR LESS THAN 30 HOURS WHEN THIS HAPPENED. I STILL CONTEND THAT THE CAR STALLED AND CAUSED THIS ACCIDENT, BUT GM SAID THAT THERE WERE NO CODES FOUND WHEN THEY RAN THE DIAGNOSTIC. I BOUGHT THIS CAR DUE TO THE ONSTAR, AND EVEN THOUGH THEIR WEBSITE SAYS THAT IT CAN DETECT A COLLISION WITHOUT THE AIRBAGS DEPLOYING, IT DID NOT WORK IN MY CASE. *JB

TL*THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE DRIVING 10 MPH AND MAKING A TURN, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE MANUFACTURER STATED THAT THEY WOULD SEND OUT AN INVESTIGATOR AND ADVISED HER TO SUBMIT A COMPLAINT. AN INJURY RESULTED FROM THE CRASH. POLICE AND AMBULANCE REPORTS ARE AVAILABLE. THE CURRENT MILEAGE IS 159 AND FAILURE MILEAGE WAS 159. UPDATED 02-01-08. *KB THE CONSUMER STATED GM INFORMED HIM THE AIR BAGS DID NOT DEPLOY DUE TO LOW SPEED. THE CONSUMER STATED THE VEHICLE WAS REPAIRED AT THE TUNE OF $16,000. UPDATED 02/01/08 *TR

Mileage: 159