2007 CADILLAC CTS Electrical System Problems

The contact owns a 2007 Cadillac CTS. The contact stated upon parking the vehicle, he attempted to release the ignition key from the ignition switch however, the key remained stuck inside the ignition switch. The message Thief was displayed. The contact was able to release the ignition key after several minutes. The contact stated upon entering the ignition key inside the ignition switch and starting the vehicle in his garage, the message Thief was displayed. The contact turned off the vehicle but could not release the ignition key from the ignition switch. The contact stated that the ignition key had remained stuck inside the ignition key for a week. Additionally, the contact stated that the gear shifter had seized in park(P). An unknown dealer was notified of the failure and advised the contact to take the vehicle in for repair. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 99,000. The consumer stated after having the vehicle repaired air condition, cruise control, and speedometer stopped working.

Mileage: 99,000

The contact owns a 2007 Cadillac CTS. The contact stated while driving 30 mph, the ignition switch failed, and the steering wheel locked causing the contact to lose control of the vehicle. The vehicle crashed on the driver's side on-ramp. There was no warning light illuminated. The contact and his daughter sustained injuries to the back but did not seek medical assistance. A police report was filed. The vehicle was towed to the contact's residence, then to the dealer. The contact stated that the failure was related to NHTSA Campaign Number: 14V394000 (Electrical System). The contact received the recall notification after the crash. The contact stated that the dealer refused to provide a diagnostic test on the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was informed that the vehicle owner was responsible for the cost of the repair. The approximate failure mileage was 130,000.

Mileage: 130,000

When driving my car will shut off by its self and it has done this the whole time I have had the car... When it shuts off the car gets reads stuck in park because the key gets stuck in ignition... When nights are on and I turn right my height lights come on... And my passenger air bag light came on and won't go off

THE SELLER LIED ABOUT EVERYTHING! THE FIRST QUESTION I ASKED WAS IF THE CAR WAS IN AN ACCIDENT. HE BRAGGED ABOUT BEING A MECHANIC, AND DOING ALL THE WORK ON THE CAR, SO EVERYTHING IN THE CAR IS IN, "TIP TOP SHAPE." HE REPLIED, "NO, NEVER!" HE DID NOT ALLOW US TO RIDE THE CAR ON THE INTERSTATE BEFORE THE PURCHASE, CLAIMING IT WAS ILLEGAL. 10 MINS AFTER LEAVING THE CAR LOT, THE CAR CUTS OFF AND IS UNABLE TO CRANK BACK UP. THE SELLER MEETS US AND CLAIMS IT THE BATTERY. A "NEW" BATTERY WAS PLACED IN THE VEHICLE, BUT THE PROBLEM PERSISTS. MY FIANC, WHO IS NOT A MECHANIC, TOLD HIM MORE THAN ONCE, THAT THE PROBLEM WAS NOT THE BATTERY, BUT THE ALTERNATOR. HE GOT THE CAR TO CRANK. AS WE ARE RIDING DOWN THE INTERSTATE, THE CAR CUTS OFF, AND WE ARE LEFT AIMLESSLY ROLLING AND ARE UNABLE TO CONTROL THE WHEEL. PLUS, THE ELECTRICITY IN THE CAR IS OFF SO WE CAN'T EVEN TURN ON OUR HAZARD LIGHTS TO CAUTION THE OTHER CARS ON THE ROAD. AFTER SPEAKING TO THE SELLER, ONCE AGAIN, HE TELLS US THERE IS NOTHING HE CAN DO ABOUT IT AND WILL NOT CANCEL THE DEAL. WE'VE ONLY HAD THE CAR FOR 4-5 HOURS. AFTER SPEAKING TO SEVERAL MECHANICS, THEY QUICKLY CONFIRM THAT THE ALTERNATOR IS THE PROBLEM AND ANYBODY THAT CLAIMS TO BE A MECHANIC CAN SEE THE PROBLEM IMMEDIATELY. THEY ALSO INFORM US THE CAR HAS BEEN WRECKED AND SHOULD HAVE NOT BEEN RESOLD FOR SAFETY MEASURES. DRIVING THIS VEHICLE ALMOST COST US OUR LIVES.

Mileage: 140,000

VEHICLE WAS STATIONARY IN OUR HOME GARAGE. IT WOULD NOT START, IT WOULD START WHEN JUMPED BUT DIED SHORTLY AFTER. WE HAD THE BATTERY TESTED, IT WAS BAD, WE REPLACED W A NEW BATTERY. CAR STARTED RIGHT UP, BUT WOULD NOT CUT POWER ONCE THE KEY WAS REMOVED FROM THE IGNITION. CAR DINGS AND DASH AND RADIO ARE ON AS IF KEYS ARE STILL IN THE IGNITION.

Mileage: 234,000

MINE IS THE TIMING CHAIN SLIPS CAUSED FROM WRONG VALVE COVER GASKET AND THE LIFE ON THE OIL

Mileage: 178,563

WHILE TURNING LEFT AT LOW SPEED THE BRAKES FAILED SO I CENTERED THE STEERING WHEEL AND THE CAR STOPPED.

Mileage: 233,160

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT THE FUEL AND TEMPERATURE GAUGES MALFUNCTIONED AND THE KEY WAS STUCK IN THE IGNITION. THE VEHICLE WAS TAKEN TO CRESTMONT CADILLAC (26000 CHAGRIN BLVD, BEACHWOOD, OH 44122, (216) 831-5300) WHERE IT WAS DIAGNOSED THAT THE COMPUTER SYSTEM FOR THE VEHICLE WAS FAULTY AND NEEDED TO BE REPLACED. THE DEALER ALSO STATED THAT AN UNKNOWN RECALL REPAIR NEEDED TO BE PERFORMED FOR THE IGNITION AND KEY FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 95,223.

Mileage: 95,223

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE THE VEHICLE WAS PARKED AND THE KEY WAS INSERTED IN THE IGNITION, THE VEHICLE FAILED TO START. AS A RESULT, THE KEY WAS UNABLE TO BE REMOVED FROM THE IGNITION AND THE ANTI-THEFT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.

WHILE DRIVING CAR ON CITY STREET ABOUT 2 MILES FROM HOME, NOTICED SMELL COMING OUT OF VENTS. PULLED OVER TO CHECK FOR PROBLEM AND FOUND THAT THE ENGINE COMPARTMENT WAS ON FIRE. CALLED FIRE DEPT WHO CAME AND PUT OUT THE FIRE BUT THE FRONT OF CAR WAS COMPLETELY DESTROYED. CALLED GM CUSTOMER SERVICE TO REPORT AND THEY BASICALLY TOLD ME THEY WERE NOT GOING TO GET INVOLVED. NO INVESTIGATION OR HELP WHAT SO EVER. IT APPEARS TO HAVE BEEN CAUSED BY SOME KIND OF ELECTRICAL SHORT, NOT FUEL RELATED. FIRE APPEARED TO HAVE STARTED ON PASSENGER SIDE OF ENGINE NEAR THE BATTERY.THE CAR CONTINUED TO RUN NORMALLY WHILE ON FIRE. *TR

Mileage: 135,000

WHILE VEHICLE IS RUNNING THE RADIO TURNS OFF AND ON INTERMITTENTLY STATIONARY OR MOVING. THE VEHICLES WHILE DRIVING SHUT DOWN WHILE DRIVING. THE CAR SOMETIMES WON'T START WHEN TURNING ON THE IGNITION SWITCH. AIRBAG LIGHTS IS ON AND CHECK VOLTAGE LIGHT ARE REGISTERING WHILE STATIONARY OR DRIVING. THE PLUGS, ALTERNATOR AND CORE PACK WAS REPLACED HOPING TO RESOLVE THE ISSUE. TOOK VEHICLE TO THE CADILLAC DEALERSHIP BUT THEY DENIED ME ANY SERVICE UNDER THE RECALL PROBLEMS I WAS EXPERIENCING. THERE POSITION IS THE RECALL IS VIN. SPECIFIC.

TL* THE CONTACT OWNED A 2007 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE INDEPENDENTLY SURGED AT A HIGH RATE OF SPEED WHILE MAKING A LEFT TURN TO GO INTO THE OPPPOSITE DIRECTION. THE CONTACT APPLIED EXTREME FORCE TO THE BRAKE PEDAL, BUT THE VEHICLE CONTINUED AT A HIGH RATE OF SPEED AND CRASHED INTO A TREE. THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED HEAD AND NECK INJURIES AS WELL AS PAINS TO THE RIGHT HAND AND ARM. THE CRASH CAUSED AN ELEVATION IN BLOOD PRESSURE THAT REQUIRED MEDICAL TREATMENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED, TOWED, AND INSPECTED BY THE INSURANCE COMPANY'S REPAIR SHOP AND THE MANUFACTURER WHO STATED THAT THERE WAS NO FAILURE. THE CONTACT WAS UNABLE TO DETERMINE WHAT CAUSED THE VEHICLE TO SURGE AT A HIGH RATE OF SPEED. THE BRAKES DID NOT PREVENT THE CRASH. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V394000 (ELECTRICAL SYSTEM) AND 10V105000 (SERVICE BRAKES, HYDRAULIC). THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE DRIVING AT 60 MPH, THE KEY CAME OUT THE IGNITION. THE DEALER PERFORMED A REPAIR, BUT IT DID NOT RESOLVE THE ISSUE WITH THE IGNITION AND THE AIR BAG WARNING LIGHT BEGAN ILLUMINATING SINCE THE REPAIR. THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC WHO STATED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 99,000.

Mileage: 99,000

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE DRIVING AT 55 MPH, THE VEHICLE STALLED AND THE SERVICE THEFT SYSTEM WARNING LIGHT ILLUMINATED. THE VEHICLE RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE CONTROL MODULE NEEDED TO BE REPLACED. THE MODULE WAS REPLACED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND IT WAS DETERMINED THAT THE IGNITION FAILED. THE CONTACT WAS INFORMED BY THE DEALER THAT THEIR VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

Mileage: 90,000

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM); HOWEVER, ON THE WAY HOME, THE INSTRUMENT PANEL MOMENTARILY FLICKERED. THE CONTACT DROVE OVER A BUMP ON THE ROAD AND THE VEHICLE STALLED. THE KEY WOULD GET STUCK INSIDE THE IGNITION INTERMITTENTLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE TECHNICIAN REPLACED AN UNKNOWN COMPONENT ON THE IGNITION SWITCH AT THE OWNER'S EXPENSE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 83,000.

Mileage: 83,000

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESUMED NORMAL OPERATION AFTER RESTARTING. THE FAILURE RECURRED ON A SEPARATE OCCASION AND WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE CONTACT WAS UNCERTAIN OF THE REPAIR THAT WAS PERFORMED ON THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.

Mileage: 86,000

I WAS DRIVING DOWN A MAJOR HIGHWAY WITH MY 2 SMALL CHILDREN WITH THE AC ON WHEN ALL OF A SUDDEN ALL THE GAUGES IN THE CAR DROPPED TO ZERO AND THE CAR INSIDE BECAME VERY HOT AND THE STEERING WHEEL TIGHTENED UP. I IMMEDIATELY GRIPPED THE WHEEL AS TIGHT AS I COULD AND MOVED TO THE SIDE OF THE HIGHWAY. I THOUGHT WE WERE GOING TO CRASH. I HAD NO CONTROL OVER THE VEHICLE, IT WAS SHUTTING ITSELF DOWN WHILE I WAS DRIVING. WHEN I PULLED OVER I HAD TO FORCE IT INTO PARK. THIS IS AN EXTREME SAFETY ISSUE, WE COULD HAVE BEEN HIT AND KILLED BY ANOTHER CAR. IT HAPPENED SO FAST. ANOTHER INCIDENT THAT OCCURRED TODAY WAS THAT I PARKED IN MY DRIVEWAY AND TRIED TO TURN MY CAR OFF AND THE KEY WOULD NOT MOVE OR COME OUT OF THE IGNITION SWITCH. THE CAR RAN FOR A WHILE AND THAN SHUT OFF, BUT THE HEADLIGHTS LIGHTS WERE BLINKING VERY FAST AND DID THAT UNTIL THE BATTERY DIED AND THE KEY IS STILL STUCK IN THE IGNITION AND WILL NOT COME OUT. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. USUALLY THE KEY WILL COME OUT AFTER MULTIPLE ATTEMPTS, BUT I HAVE HAD TO REPLACE 4 BATTERIES FROM THE TIME I PURCHASED THIS VEHICLE IN MARCH OF LAST YEAR UNTIL NOW. I WILL NEVER BUY A CADILLAC VEHICLE AGAIN. *TR

Mileage: 73,000

2007 CADILLAC DTS. CONSUMER WROTE IN ON BEHALF OF HER MOTHER. COMPLAINS ABOUT THE IGNITION SWITCH AND THE RECALL *CN THE CONSUMER STATED THE IGNITION SWITCH WAS NOT REPLACED. ONLY A MODIFICATION TO THE KEY AND RING WAS DONE. *JB

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

A RECALL HAS BEEN ISSUED BY GM FOR 2004-2007 CADILLAC CTS-V CARS CONCERNING THE FUEL PUMP MODULE AND THE ELECTRICAL CONNECTOR MELTING A HOLE AND ALLOWING FOR A FUEL LEAK. SEE GM RECALL: N140405 I HAVE VERIFIED THAT MY CAR USES THE EXACT SAME FUEL PUMP THAT IS IN ALL THE RECALLED CARS. THE SAME PUMP WOULD THEN REQUIRE THE USE OF THE SAME STYLE CONNECTOR THAT IS PRONE TO MELTING AND SPILLING FUEL. I WOULD LIKE MY FUEL PUMP TO BE REPAIRED JUST AS ALL THE OTHER 2004-2007 CTS-V'S. THIS IS A SIGNIFICANT CONCERN FOR SAFETY. *TR

Mileage: 88,000

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT THE ABS, THE TRACTION AND THE CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE CYLINDER MISFIRED AND THE IGNITION COIL WAS SHORTENED WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED ON NUMEROUS OCCASIONS HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.

Mileage: 92,000

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO ADVISE WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

MAIN ELECTRICAL BOARD OR MAIN COMPUTER BOARD FOR VEHICLE WORKING IMPROPER. *TR

Mileage: 127,000

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT RECEIVED A SECOND RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE CONTACT CALLED THE DEALER TO SCHEDULE A REPAIR APPOINTMENT, BUT THE DEALER DID NOT KNOW WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED, BUT NO SOLUTION WAS OFFERED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

ON FRIDAY SEPTEMBER 19, 2014 I RECEIVED A RECALL (14172) LETTER FROM GM. THE NOTICE STATES "PARTS ARE NOW AVAILABLE TO REPAIR YOUR VEHICLE" RELATING TO SAFETY AND THE IGNITION KEY. IN ADDITION I AM INSTRUCTED TO CALL MY "CADILLAC DEALERSHIP AS SOON AS POSSIBLE" TO SCHEDULE A SERVICE TO FIX THE PROBLEM. I CALLED TWO DEALERSHIPS ON SEPTEMBER 22, 2014, CLOSE TO WHERE I LIVE AND BOTH REPORTED THAT THEY HAD NO PARTS AND DID NOT KNOW WHEN THEY WOULD HAVE THEM!!!! I AM EXTREMELY UPSET AND FRUSTRATED AS MY LIVELIHOOD DEPENDS UPON USING THIS CAR AND I HAD NO IDEA THAT CADILLAC WAS INVOLVED IN THIS "KEY" RECALL. I MEAN ISN'T CADILLAC SUPPOSED TO BE GM'S HIGHER QUALITY CAR??? *TR

Mileage: 114,000

CADILLAC SENT OUT A RECALL ...THE DEALER UNABLE TO REPAIR .." NO PARTS AVAILABLE". *TR

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE DRIVING 30 MPH, THE VEHICLE DECELERATED AND STALLED. THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO TURN. THE BRAKES ALSO BECAME DIFFICULT TO ENGAGE. DUE TO THE FAILURES, THE CONTACT CRASHED THE VEHICLE INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. AFTER THE CRASH, THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V394000 (IGNITION SWITCH). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000.

Mileage: 132,000

I WAS DRIVING ON I-75 IN MONROE, MICHIGAN. WHEN ANOTHER VEHICLE VENTURED OR STEERED INTO MY LANE, WHERE MY 2007 CADILLAC CTS WAS CUT OFF/BUMPED CAUSING A FRONTAL AND BACK IMPACT TO THE VEHICLE. THE CAR BAGS DID NOT DEPLOY, THE BRAKES DID NOT STOP THE CAR AND THE IGNITION SWITCH LOCKED. ACCORDING TO THE INSURANCE COMPANY, THE CAR WAS A TOTAL LOSS. *TR

Mileage: 127,435

I PURCHASED A USED 2007 CADILLAC CTS IN NOVEMBER 2009. FROM THAT TIME, IT ALWAYS HESITATES WITH THE FIRST FORWARD ACCELERATION OF THE MORNING, AND THEN HAS A FORCEFUL ACCELERATION AS IT OVERCOMES THE HESITATION/ALMOST STALLING, AND THEN DRIVES NORMALLY. AS THIS WAS A NEW CAR FOR ME, I THOUGHT THAT MAYBE THE CAR NEEDED TO WARM UP DUE TO THE COLD WEATHER OVER WINTER. ONCE THE TEMPERATURES INCREASED, THE CAR CONTINUED TO EXPERIENCE THE PROBLEM - DAILY. THE CAR IS AT THE DEALER AGAIN - 5TH VISIT SINCE MARCH 2010. THE FIRST VISIT THEY FOUND NOTHING, THE SECOND VISIT FOUND A WORN TIMING BELT, THIRD VISIT FOUND NOTHING, FOURTH VISIT TOOK 5 DAYS AND FOUND CONNECTIVITY ERRORS WITH THE DRIVE-WIRE SYSTEM. THERE WAS AN ERRATIC SIGNAL FROM TAC MODULE; REPLACED TERMINALS CIRCUIT # 581 & #582 (THROTTLE ACTUATOR). THE REPAIRS DID NOT FIX THE ISSUE AND I TOOK THE CAR BACK AFTER 3 DAYS FOR THE 5TH VISIT. THE DEALER HAS INDICATED THAT THEY HAVE REPLICATED THE PROBLEM, BUT DO NOT KNOW HOW TO SOLVE IT. THIS COMPLAINT HAS BEEN ESCALATED UP TO THE DISTRICT-LEVEL SUPPORT AND I AM NOW WAITING FOR GM TO SEND AN ENGINEER TO THE DEALERSHIP TO TRY TO FIGURE OUT HOW TO SOLVE THE PROBLEM. IT IS FRIGHTENING TO DRIVE A CAR THAT REPEATEDLY WANTS TO STALL AND THEN OVER-ACCELERATES TO OVERCOME THE PROBLEM CAUSING THE HESITATION. IT IS ALSO FRIGHTENING THAT IT IS TAKING 5 VISITS FOR THE DEALER TO RECOGNIZE THE SERIOUS NATURE OF THIS PROBLEM, WITH NO SOLUTION IN SIGHT. IT IS UNSAFE TO DRIVE A CAR THAT RANDOMLY TRIES TO STALL, AND THEN OVERCOMPENSATES BY A STRONG/FORCEFUL ACCELERATION. *TR

Mileage: 25,671

TL*THE CONTACT OWNS A 2007 CADILLAC CTS. WHEN THE VEHICLE WAS FIRST PURCHASED, THE CONTACT NOTICED THAT IT WOULD SHAKE WHEN STARTING. IN ADDITION, THE RADIO AND CRUISE CONTROL FAILED. THE DEALER STATED THAT THERE WERE NO FAILURES WITH THE VEHICLE. WHILE DRIVING 10-15 MPH INTO A PARKING LOT, THE CONTACT NOTICED BLACK SMOKE UNDER THE HOOD OF THE VEHICLE. SHE PULLED OVER, RAISED THE HOOD, AND FLAMES ENGULFED THE VEHICLE. THE POLICE CONTAINED THE FIRE AND FILED A REPORT. THE FAILURE AND CURRENT MILEAGES WERE 27,800.

Mileage: 27,800

MILEAGE: 4,833 I HAD BEEN WAITING IN LINE AT A CARWASH, AND WHEN IT WAS MY TURN TO ENTER, I BEGAN TO SLOWLY MOVE FORWARD. AS I WAS INCHING FORWARD, MY CAR BEGAN TO MOVE FASTER THAN IT SHOULD. I APPLIED THE BRAKE, BUT I DID NOT HAVE ANY AND MY STEERING WAS LOCKED. IT FELT LIKE MY CAR STALLED, BUT AT THE SAME TIME, IT KEPT MOVING FORWARD. FORTUNATELY, I WAS ABLE TO ENGAGE MY EMERGENCY BRAKE TO PREVENT ME FROM CRASHING. THIS IS THE 2ND TIME THIS HAS HAPPENED. THE FIRST TIME WAS IN AUGUST OF '07. THAT TIME, I WAS PARKED AT THE TOP OF MY SLOPED DRIVEWAY. THE CAR LURCHED FORWARD AND I HAD NO BRAKES OR STEERING AND MY CAR ROLLED DOWN THE HILL AND INTO A BRICK WALL. I ENDED UP IN THE ER WITH A NECK INJURY. THE DEALERSHIP FOUND NOTHING. MY CAR HAS BEEN IN AND OUT OF THE DEALERSHIP FOR VARIOUS PROBLEMS TIED TO THE ELECTRICAL SYSTEM OF THE CAR. (EX. THE TRACTION CONTROL WOULD ENGAGE INAPPROPRIATELY OR WOULD STOP ME DEAD IN THE MIDDLE OF THE ROAD, THE TRUNK CAME OPEN WHILE I WAS DRIVING, IT WOULD HAVE PICKUP HESITATION, IT WOULD ALSO FEEL AS IF IT WERE ACCELERATING ITSELF WHILE I WAS DRIVING, MY OIL LIFE READING WAS OFF BY 38%, CAR HAD TO BE REPROGRAMMED BECAUSE THE POWER TRAIN SYSTEM DETECTED A MALFUNCTION IN THE ENGINE CONTROL SYSTEM, THE GAS GAUGE AND LOW FUEL WARNING LIGHTS ARE NOT PERFORMING ACCURATELY.) AS OF TODAY, MY CAR HAS BEEN IN THE SHOP FOR 17 DAYS AS THEY CONTINUE TO ATTEMPT TO FIX MY PROBLEMS. IF YOU FACTOR IN THE TIME IT WAS IN THEIR AFTER MY ACCIDENT DUE TO THE MALFUNCTION OF THE CAR, IT HAS BEEN OVER 77 DAYS IN THE PAST 10 MONTHS. *TR

Mileage: 4,833

AFTER STARTING UP MY CAR (A 2007 CADILLAC CTS) AND ATTEMPTING TO GO IN REVERSE, IT STALLED IN MY DRIVEWAY AND BEGAN TO ROLL DOWN THE HILL. I TRIED TO BRAKE AND TO STEER THE CAR, BUT IT WOULD NOT RESPOND. I ALSO NOTICED THAT MY TRACTION ENGAGED LIGHT WAS ON. I ENDED UP SLIDING INTO THE RETAINING WALL AND CONTINUED DOWN THE HILL UNTIL I CRASHED INTO THE BRICK PILLAR OF MY GARAGE. MY AIRBAGS DID NOT DEPLOY AND ONSTAR DID NOT RESPOND TO THE CRASH. I SUSTAINED INJURIES ENDED UP IN THE ER. THE LOCAL GM DEALER COULD NOT FIND ANYTHING WRONG WITH MY CAR AND SAID THAT MY AIRBAGS DID NOT DEPLOY DUE TO THE "ANGLE" OF THE HIT. MY CAR HAD NEARLY $8000 WORTH OF DAMAGE SO THIS WAS NOT A LITTLE "FENDER BENDER". WHEN I WAS AT THE DEALERSHIP TALKING TO THE SERVICE DEPARTMENT MANAGER, HE TOLD ME THAT THERE WAS ANOTHER CUSTOMER WHO WAS FILING A COMPLAINT AGAINST GM BECAUSE THEY HAD A SIMILAR PROBLEM. THEY HAD AN ACCIDENT IN THEIR CADILLAC AND SUSTAINED MUCH MORE DAMAGE THAN I DID, BUT THEIR AIRBAGS FAILED TO DEPLOY ALSO. I TOOK DELIVERY OF THE CAR AT 463 MILES AND MY INCIDENT TOOK PLACE AROUND 503 MILES OR SO. I HAD THIS CAR LESS THAN 30 HOURS WHEN THIS HAPPENED. I STILL CONTEND THAT THE CAR STALLED AND CAUSED THIS ACCIDENT, BUT GM SAID THAT THERE WERE NO CODES FOUND WHEN THEY RAN THE DIAGNOSTIC. I BOUGHT THIS CAR DUE TO THE ONSTAR, AND EVEN THOUGH THEIR WEBSITE SAYS THAT IT CAN DETECT A COLLISION WITHOUT THE AIRBAGS DEPLOYING, IT DID NOT WORK IN MY CASE. *JB

DT*: THE CONTACT STATED WHEN STARTING THE VEHICLE, A CLICKING NOISE WAS HEARD IN THE STEERING COLUMN. THE VEHICLE WAS DRIVEN TO THE DEALER ON SEVERAL OCCASIONS WHERE THE SOLENOID WAS REPLACED THREE TIMES AND THE THIRD BRAKE LIGHT SYSTEM WAS REPLACED, HOWEVER THE PROBLEM PERSISTED. UPDATED 12/26/2006 - THE CONSUMER SUDDENLY BEGAN TO HEAR STATIC IN THE RADIO. THE VEHICLE WAS TAKEN TO THE DEALER AND THE RADIO RECEIVER WAS REPLACED. THE RADIO CONTINUED TO HAVE STATIC. THE NEXT TIME THE ANTENNA MODULE WAS REPLACED. NOW WHEN THE CONSUMER APPLIED THE BRAKE SHE HEARD A CLICKING NOISE IN THE RADIO. THE DEALER REPLACED THE SHIFTER AND A SOLENOID INSIDE THE SHIFTER. THE STATIC CONTINUED AND SO DID THE CLICKING NOISE. THE VEHICLE WAS TAKEN BACK TOTHE DEALER SEVERAL TIMES BUUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE PROBLEMS. *NM

Mileage: 2,642