2009 CADILLAC CTS Engine Problems

The car constantly makes a noise. Even when it's parked you can still smell gas. It jerks all the time. Been having problem with it since day one I got it.

My 2009 has 112,000 miles on it. Over a period of time we started to smell gasoline . Thought it may be simply from putting gas in the car. The smell got stronger. Fortunately we had to have a tire replaced. The tire service owner advised we had a major gas leak and advised us not to drive it far. End result was we had a fuel feed pipe that was leaking. Please know we had been driving our 4 year old nephew and 1 year old niece in the car. Final bill was over $2300. Leaking gas !! How can that not warrant a safety recall? Searching the web for information about others having the same problem I discovered others did. Please go to Cadillac Forums for starters. Please review and advise. More safety issues for the CTS involved a seat belt that was worn down and a passenger front door that would not open from either the inside or outside. Cell [XXX] Email [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

My 2009 CTS has 67k miles; however, on 02/24/2022 it was serviced at Les Stanford Cadillac for "Timing Chain Failure" which cost me $3,371,27. GM published service bulletin #11340C: Special Coverage Adjustment-Timing Chain Wear on 11/5/2012 that was sent to the dealerships explaining that the timing chain could wear prematurely but the document was not shared with the car owners. The make and models listed on the document includes: 2007 GMC Acadia and Saturn Outlook, 2007-2009 Cadillac CTS, SRX, and STS, 2009 Buick Enclave, Chevrolet Traverse, GMC Acadia and Saturn. The special coverage adjustment covers the condition described for a period of 10 years or 120,000 miles, whichever comes first. I sent a letter to the Cadillac Customer Service Complaint Department asking GM to pay for half of the repair bill ($1,685) but was denied stating that the special coverage had expired and that my vin number was not included in the special coverage adjustment document. At that time, I told the reviewing agent that according to my written document all service maintenance has been completed timely by the same dealership, my average car mileage is 5,600 per year so retirees will surpass the 10 years before the 120,000 miles, and GM did not capture all VIN#'s since my car has such low mileage. Therefore, the time period should be waived, and all vehicles indicated on the 11340C document should be considered for reimbursement due to GM's knowledge of the premature timing chain failure even if the vin numbers are not listed on the bulletin.

REPLACED TIMING CHAINS AT CERTIFIED DEALER, INCLUDING WATER PUMP. PARTS AND LABOR ABOUT $4,400.00. VEHICLE IS FINE IS THERE ANY REIMBURSABLE COST ON THIS FROM CADILLAC, VEHICLE MILEAGE IS 140,104??

Mileage: 140,104

SECOND TIME TIMING CHAIN FAILED CADILLAC SAYS 2007-2009 CADILLAC TIMING CHAINS HAVE A RECALL 11340C EXCEPT MY VIN # CAR IS NOT INCLUDED IN THE RECALLS I HAD TO PAY FOR BOTH REPAIR $1600 AND $2900 CADILLAC SHOULD REIMBURSE ME. *TR

Mileage: 37,000

I JUST GOT A OIL CHANGE, A WEEK LATER THE ENGINE LIGHT CAME ON, SO I THOUGHT IT NEEDS A TUNE UP SO I TOOK IT TO GET ONE AND THEY SAID IT DOES NOT NEED A TUNE UP, THEY HAVE A CODE( P0008) THEY SAID IS THE ENGINE POSITION SYSTEM PERFORMANCE, SOMETHING ABOUT A BELT THAT'S LOSE N IT NEEDS TO BE FIX SOON OR IT CAN BE DANGEROUS IF I DON'T FIX IT SO I LOOK AROUND AND SAW A RECALL ON THAT CODE, SO I WAS READING ABOUT IT, PEOPLE BEING HAVING THE SAME PROBLEMS BUT THEY ALL SAID THAT THE DEALER REFUSE TO FIX. HOW IS THAT POSSIBLE IF IS A RECALL. *TR

Mileage: 1,156

TL* THE CONTACT OWNS A 2009 CADILLAC CTS. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR HAD BEEN ILLUMINATED FOR APPROXIMATELY TWO MONTHS. THE VEHICLE WAS TAKEN TO HERITAGE CADILLAC (303 ROOSEVELT RD, LOMBARD, IL 60148,) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 9-5682593376. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.

Mileage: 66,000

TL* THE CONTACT OWNS A 2009 CADILLAC CTS. WHEN THE VEHICLE WAS STARTED, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO PINE BELT CADILLAC (732-797-3000, LOCATED AT 71 NEW JERSEY AVE 37, TOMS RIVER, NJ 08753) WHERE IT WAS DETERMINED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ALSO STATED THAT THERE WAS NO RECALL. THE CONTACT WAS REFERRED TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 116,000.

Mileage: 116,000

"TL* THE CONTACT OWNS A 2008 CADILLAC CTS. WHILE DRIVING 50 MPH, THE CONTACT HEARD AN ABNORMAL CLINKING NOISE COMING FROM THE ENGINE. THE SOUND USUALLY OCCURRED WHEN THE VEHICLE ACCELERATED. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE TECHNICIAN DIAGNOSED THE VEHICLE AND THE "TIMING CHAIN" MESSAGE DISPLAYED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 34,053. " TIMING CHAIN FAILURE AT 102,000 MILES MANUFACTURER DID NOT HELP, ESIS CLAIM PENDING FOR INJURY

Mileage: 102,000

TIMING CHAIN BROKE, CAR IS IMMOBILIZED. TIMING CHAIN HAS BEEN FAULTY SINCE 34,000 MILES.

Mileage: 102,000

I WAS DRIVING ON INTERSTATE WHEN THE CHECK ENGINE LIGHT CAME ON. AFTER HAVING THE VEHICLE DIAGNOSED IT WAS DETERMINED TO BE FAILURE OF THE TIMING CHAIN. IF THE TIMING CHAIN HAD BROKE WHILE OPERATING THE VEHICLE IT COULD HAVE CAUSED A MAJOR ACCIDENT RESULTING IN INJURY. CADILLAC HAS KNOWN ABOUT THE ISSUE WITH TIMING CHAIN FAILURE. THEY ISSUED TBS BULLETIN 11340C SPECIAL COVERAGE ADJUSTMENT FOR TIMING CHAIN WEAR AND EXTENDED IT TO INCLUDE 2009 CTS VEHICLES UNDER 120.000 MILES. WHEN ASKED ABOUT THE BULLETIN CADILLAC INFORMED ME THAT ONLY CERTAIN VIN'S ARE COVERED UNDER THAT SPECIAL BULLETIN. I BELIEVE THAT CADILLAC IS BEING DECEPTIVE IN THEIR DEALINGS AND ALL VIN NUMBERS WITH TIMING CHAIN WEAR SHOULD BE REPAIRED AT THEIR EXPENSE.THE INFORMATION CONCERNING THE POSSIBILITY OF TIMING CHAIN WEAR WAS NEVER DISCLOSED BY THE SALESMAN OR THE DEALERSHIP AT THE TIME OF PURCHASE. EVIDENTLY THEIR WAS A DEFECT IN THE TIMING CHAIN COMPONENTS FROM THE FACTORY. THE VEHICLE IS CURRENTLY BEING REPAIRED AT CRAIN GMC 710 S AMITY RD. CONWAY, AR 72032 877-302-8551.

Mileage: 69,800

TOOK MY CAR IN BECAUSE THE ENGINE KEPT RUNNING WHEN CAR IS OFF. ( I COULD ONLY HERE IT WHEN IN THE GARAGE. THIRD TIME THIS HAPPENED. THEY REPLACED WATER PUMP 2 YEARS IN A ROW. THIS YEAR THE SAME THING HAPPENED. THEY SAID IT WAS THE THERMOSTAT HOUSING. THEY REPLACED IT BUT DID NOT TEST DRIVE IT. I PUT IT ON THE FREEWAY AND GOT A BURNING SMELL WITH BLACK SMOKE AND A NOISE. TOOK IT BACK THE NEXT DAY BECAUSE THEY WERE CLOSED. HE WOULD NOT TAKE MY CAR BACK TO SEE WHAT THE PROBLEM WAS. HE TOLD ME HE DID NOT KNOW ANYTHING ABOUT CARS. HE JUST WORK THE DESK. HE SAID IF YOU HERE A NOISE BRING IT BACK. SEVERAL DAYS LATER I HEARD A NOISE BUT IT DID NOT SOUND LIKE THE SAME NOISE. SOUND LIKE IT WAS COMING FROM THE BACK PASSENGER SIDE. THEY SUPPOSEDLY REPLACED THE THERMOSTAT HOUSING AND A HOSE OR SOMETHING. I ASKED THE MANAGER WHY WOULD THEY REPLACE IT WHEN I ALREADY PAID FOR ONE JUST A MONTH OR SO EARLIER. HE COULD NOT GIVE ME AN ANSWER. THEN SEVERAL DAYS LATER I NOTICED I HAD A LEAK. THIS TIME THEY SAID I NEEDED A HEAD GASKET. AT THIS POINT I AM TRYING TO HAVE SOMEONE ELSE GIVE ME THEIR OPINION. IT HAS 60,000 MILES I MADE A BIG MISTAKE AND FORGOT TO ASK FOR THE OLD PART. BUT HAD HE LOOKED AT MY CAR WHEN IT WAS SMOKING I WOULD NOT BE GOING THROUGH THIS RIGHT KNOW I FEE.

Mileage: 59,824

TAKARA RECALL FOR TIMING CHAIN ON 2009 CADILLAC CTS. TOOK TO DEALER AND THEY WONT COVER IT. CAR WAS STATIONARY WHEN THE LIGHT CAME ON.

Mileage: 128,000

ERROR CODES RELATED TO TIMING CHAIN ARE ON THEREFORE IT NOW NEEDS TO BE REPLACED. IT LOOKS LIKE MANY PEOPLE HAVE HAD THIS SAME ISSUE.

Mileage: 140,000

TL* THE CONTACT OWNS A 2009 CADILLAC CTS. THE CONTACT STATED THAT THERE HAD BEEN MULTIPLE FAILURES WITH THE VEHICLE EVER SINCE IT WAS PURCHASED. THE VEHICLE WAS TAKEN BACK AND FORTH SEVERAL TIMES TO MCELWAIN MOTOR CAR COMPANY CHEVROLET (812 BEAVER AVE, ELLWOOD CITY, PA 16117, (724) 824-1223) DUE TO THE WHEELS, WHEEL BEARINGS, AND BRAKE SYSTEM CORRODING. THE CONTACT HAD NOT UTILIZED THE EMERGENCY BRAKE OUT OF FEAR THAT IT MAY NOT WORK WHEN NEEDED. ALSO, THE SERVICE ENGINE INDICATOR ILLUMINATED THE LAST TIME THE DEALER DROPPED OFF THE VEHICLE. AN INDEPENDENT MECHANIC STATED THAT THERE WERE TWO DIAGNOSTIC TROUBLE CODES FOR THE TIMING CHAIN. THE MANUFACTURER REFUSED TO HONOR TSB: 11340C (SPECIAL COVERAGE ADJUSTMENT TIMING WEAR) EVEN THOUGH THE VEHICLE HAD LESS THAN 120,000 MILES. THE MANUFACTURER INDICATED THAT THE DEALER MAY NEED TO REPLACE THE TIMING CHAIN AND TO HAVE THE VEHICLE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER PROVIDED NO COVERAGE OF THE SPECIAL ADJUSTMENT CAMPAIGN. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.

Mileage: 109,000

P0008 WARNING LIGHT ON WHEN DRIVING MECHANIC SAYS NEED TIMING CHANGE REPLACED DEALER SAYS THAT 11340CREPAIR FOR 2009 CADILLACS DOES NOT APPLY TO MY VIN NUMBER CAR CAR WAS RUNNING WHEN ENGINE LIGHT CAME ON

Mileage: 35,000

IN LATE AUGUST 2018, AT OR ABOUT 66,000 MILES THE CHECK ENGINE LIGHT ILLUMINATED. CAR WENT TO A CADILLAC DEALER FOR DIAGNOSIS AND REPAIR. CODES THAT WERE READ WERE; P0008 & P0017 INDICATING A TIMING CHAIN WEAR ISSUE. TIMING CHAIN WAS REPLACED AT A PERSONAL COST OF $2281.83. THE DEALER AND CADILLAC CUSTOMER ASSISTANCE CENTER INFORMED ME THAT THIS VIN # WAS NOT COVERED UNDER SERVICE BULLETIN 11340C SPECIAL COVERAGE ADJUSTMENT, WHICH SUPPOSEDLY COVERED 2007-2009 CADILLACE CTS VEHICLES. THIS ISSUE COULD HAVE MONUMENTAL SAFETY ISSUES IF THE TIMING CHAIN WERE TO BREAK WHILE DRIVING, RENDERING THE VEHICLE AND OCCUPANTS DANGEROUSLY EXPOSED TO A TRAFFIC COLLISION. CAR 3WAS IN MOTION WHEN CHECK ENGINE LIGHT ILLUMINATED.

Mileage: 66,010

TL* THE CONTACT OWNS A 2009 CADILLAC CTS. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL RATTLING NOISE WHILE ACCELERATING AT 40 MPH. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE CONTACT CALLED THE LOCAL DEALER (LARSON CADILLAC, 6411 20TH ST E, FIFE, WA 98424, (253) 777-0271) AND WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.

MY 2009 CADILLAC CTS SHOWED A CHECK ENGINE LIGHT. TOOK TO A MECHANIC WHO PULLED CODES P0008, P0017, P0018 WHICH ARE ALL RELATED TO TIMING CHAIN FAILURE. I BECAME AWARE OF TBS BULLETIN 11340C ' SPECIAL COVERAGE ADJUSTMENT ' TIMING CHAIN WEAR WHICH WAS EXTENDED TO INCLUDE 2009 CADILLAC CTS WITH LESS THAN 120K MILES (MY CAR HAS 107250) I MADE AN APPOINTMENT WITH LOCAL CADILLAC DEALER WHO INFORMED ME THAT CADILLAC IS ONLY COVERING VEHICLES WITH CERTAIN VIN'S IN WHICH MINE IS NOT INCLUDED. THEY STATE THAT THE PROBLEM WAS CORRECTED LATER IN THE MODEL YEAR WITH AN IMPROVED TIMING CHAIN. CLEARLY THIS IS NOT THE CASE. THIS IS A $2000 REPAIR THAT CADILLAC CLEARLY STATES COVERS VEHICLES OF THE MODEL YEAR BUT THEN THEY DON'T COVER IT AFTER LOOKING UP YOUR VIN. HERE IS A LINK TO THE SERVICE BULLETIN. HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2012/SB-10043857-8663.PDF HERE IS AN ADDL LINK TO MANY WHO'VE HAD THIS SAME PROBLEM AND NOT RECEIVED COVERAGE. HTTP://M.CARCOMPLAINTS.COM/CADILLAC/CTS/2009/ENGINE/ENGINE-2.SHTML SOMETHING SHOULD BE DONE ABOUT THIS AS IT'S A VERY SHADY BUSINESS PRACTICE. CADILLAC CLEARLY KNOWS THE PROBLEM EXISTS AND REFUSES TO DO ANYTHING ABOUT IT.

Mileage: 107,250

TL* THE CONTACT OWNS A 2009 CADILLAC CTS. THE CONTACT STATED THAT THE VEHICLE SHOOK WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO SUBURBAN CADILLAC OF PLYMOUTH (40475 ANN ARBOR ROAD, PLYMOUTH, MICHIGAN 48170, (734) 453-7500) WHERE IT WAS DIAGNOSED THAT THE ENGINE TIMING CHAIN FAILED AND CAUSED THE VEHICLE TO SHAKE WHILE DRIVING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE WARRANTY TIMING BELT REPAIR. THE FAILURE MILEAGE WAS 82,000.

Mileage: 82,000

MY CAR HAS LESS THEN 96K MILES AND THE CHECK ENGINE LIGHT CAME ON AND IT SHOWED CODES P0017 & P0008. GM ISSUES A SERVICE BULLENTIN (11340) AND LATER EXTENDED IT TO INCLUDE THE 2009 CTS ( 11340C) FOR PREMATURE TIMING CHAIN WEAR. EVEN THOUGH MY CARS MAKE, MODEL AND YEAR IS LISTED UNDER SB 11340C, WHEN YOU CALL GM, THEY SAY MY VIN ISN'T INCLUDED. OBVIOUSLY, MY CAR WHICH YEAR IS LISTED SHOULD BE COVERED AND GM SHOULD REPAIR UNDER THIS SB. IT IS THE EXACT SAME ISSUE THE SB WAS ISSUED FOR. GM IS SCAMMING THEIR CUSTOMERS AND THERE NEEDS TO BE A RECALL FOR THIS ISSUE. I READ THOUSANDS OF PEOPLE COMPLAINING ABOUT THE SAME ISSUE, AND ALL THAT NEEDS TO HAPPEN IS FOR THE HTSA TO REQUIRE ALL THE 2009 CTS THAT HAD TO HAVE THIS ISSUES REPAIRED AT THEIR OWN EXPENSE WHILE GM REAPS THE REWARDS OF EACH CAR THAT THEY HAVE A KNOWN ENGINEERING ISSUE.

Mileage: 96,000

TL* THE CONTACT OWNS A 2009 CADILLAC CTS. THE CONTACT STATED THAT THE ENGINE TIMING CHAIN FAILED. WHILE DRIVING, THE VEHICLE EMITTED A LOUD NOISE AND AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE TIMING CHAIN FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER PROVIDED CASE NUMBER: 8-347559061 AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A TIMING CHAIN REPLACEMENT RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Mileage: 70,000

TL* THE CONTACT OWNS A 2009 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 20 MPH, THE ENGINE WARNING INDICATOR ILLUMINATED AND CURRENTLY REMAINS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT COVERED UNDER THE WARRANTY. THE MANUFACTURER PROVIDED CASE NUMBER: 8-3135377372. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

Mileage: 97,000

TL* THE CONTACT OWNS A 2009 CADILLAC CTS. WHILE DRIVING, THE ENGINE WARNING INDICATOR ILLUMINATED AND A P-0008 CODE DISPLAYED. THE VEHICLE WAS TAKEN TO MOTOR WORLD AUTO GROUP (LOCATED AT 150 MOTORWORLD DR, WILKES-BARRE, PA 18705, (866) 403-0006) WHERE IT WAS DIAGNOSED WITH A STRETCHED TIMING CHAIN THAT COULD FRACTURE. THE TIMING CHAIN NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THE VIN WAS NOT COVERED UNDER THE SPECIALTY COVERAGE ADJUSTMENT FOR THE TIMING CHAIN. THE FAILURE MILEAGE WAS 108,000.

Mileage: 108,000

TL* THE CONTACT OWNS A 2009 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 5 MPH IN AN INTERSECTION, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS PUSHED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE MAIN SHAFT, TRANSFER CASE FLUID, OUTPUT SHAFT, GASKET INFIELD, FLUID TRANSMISSION DEX6, AND THE SHOT SUPPLIES NEEDED TO BE REPLACED. THE DEALER ALSO DIAGNOSED THAT THE TRANSFER CASE ASSEMBLY NEEDED TO REMOVED AND REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OPENED A CASE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. ..UPDATED 07/31/17 *BF *CN

Mileage: 110,000

TL* THE CONTACT OWNS A 2009 CADILLAC CTS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LOST POWER. THE CONTACT WOULD HAVE TO RESTART THE VEHICLE IN ORDER TO CONTINUE DRIVING. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE VEHICLE'S TIMING CHAIN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

Mileage: 74,000

3.6 LITER ENGINE TIMING CHAINS WORN,STRETCHED.NOTE - IF TIMING CHAINS FAIL FURTHER AND THEY JUMP TIME SERIOUS ENGINE DAMAGE CAN OCCUR. MILEAGE 47643

WAS TOLD THE TIMING CHAIN WAS STRETCHED BY A SERVICE TECHNICIAN AND IT WAS COVERED BY GM WITH AN EXTENDED SERVICE CAMPAIGN, 10 YEARS OR 120,000 MILES. MY VEHICLE HAD APPROXIMATELY 95,000 MILES WHEN THE PROBLEM AS DIAGNOSED. A CADILLAC DEALER CONFIRMED VIA A PHONE CALL THE VEHICLE WAS COVERED. UPON VISITING THE DEALERSHIP, I WAS TOLD THE VEHICLE MAKE/MODEL IS COVERED BUT THE VIN OF MY VEHICLE IS NOT COVERED. THE PROBLEM IS EXACTLY AS DESCRIBED BY THE EXTENDED SERVICE CAMPAIGN. *TR

Mileage: 95,000

WARNING LIGHT CAME ON.I BROUGHT THE VEHICLE TO MY MECHANIC AND HE SAID THAT THE TIMING CHAIN WAS THE PROBLEM. THE CAR HAS ONLY 61000 MILES ON IT.

I PURCHASED MY VEHICLE IN APRIL OF 2016 AND IT RAN FINE. BUT AS OF LATE I HAVE BEEN EXPERIENCING SOME MAJOR PROBLEMS WITH THE FUNCTIONING OF THE VEHICLE. TO DATE A "SERVICE ALL WHEEL DRIVE" ILLUMINATES ON THE DASH AS WELL AS A "SERVICE STABILITRAK" WHICH CAUSES THE CHECK ENGINE LIGHT TO ILLUMINATE AND THE ENGINE TO REDUCE POWER. I WAS ON A HIGHWAY WHERE THE SPEED LIMIT IS 65 MPH AND THIS OCCURRED WHICH ALMOST COST ME MY LIFE. I CONTACTED MY WARRANTY COMPANY WHICH WAS NO HELP SO I SCHEDULED AN APPOINTMENT AT A CADILLAC DEALER. I HAVE BEEN RESEARCHING THIS ISSUE FOR 2 MONTHS AND HAVE FOUND FORUMS ONLINE WITH CAR OWNERS OF GM VEHICLES EXPERIENCING THE SAME ISSUE. I HAVE SPENT DAYS READING THE OUTCOME BUT NO ONE COULD SAY WHAT CAUSED THE ISSUE OR WHAT WAS FIXED OR CORRECTED. THE ONLY THING EVERYONE AGREED UPON WAS THAT SAID ISSUE SHOULD BE A RECALL TO PROPERLY DIAGNOSE THE PROBLEM. I HAVE AN APPOINTMENT WITH A CADILLAC DEALER IN THE NEXT WEEK BUT FEEL THEY WILL NOT BE OF ANY HELP BUT HAVE NO CHOICE AT THIS POINT.

CHECK ENGINE LIGHT CAME ON IN MAY 2014 AT 58,000 MILES. MY TIMING CHAIN WORE OUT PREMATURELY. GM HAD A RECALL THROUGH JULY 2013 FOR THIS ISSUE (TSB #10287 2007-09 CTS AND SPECIAL COVERAGE ADJUSTMENT 11340C) THAT REPAIRED AND EXTENDED WARRANTY TO 10 YEARS FROM DATE OF ORIGINAL PURCHASE ON AFFECTED VEHICLES. I WAS TOLD MY VEHICLE WAS NOT COVERED UNDER RECALL. IN MAY 2014, I PAID THE DEALERSHIP $1,800 TO INSTALL A NEW TIMING CHAIN KIT. IN SEPTEMBER 2014, CHECK ENGINE LIGHT CAME ON AGAIN AT 80,000 MILES AND SAME ISSUE OCCURRED REQUIRING A NEW TIMING CHAIN KIT AFTER ONLY 22,000 MILES ON LAST TIMING CHAIN KIT. GM AND DEALERSHIP REFUSE TO COVER THE ENTIRE COST OF REPLACING TIMING CHAIN AND DENY THERE IS A MANUFACTURER'S DEFECT. I DISAGREE AND HAVE DISCUSSED MY ISSUE WITH TWO INDEPENDENT MECHANICS WHO ALSO DISAGREE. GM HAS NOT INCLUDED ALL AFFECTED VEHICLES IN ORIGINAL RECALL AND SHOULD DO THE RIGHT THING AND REPAIR THIS DEFECT AT NO COST TO ITS CUSTOMERS. I SHOULD NOT HAVE PAID ANYTHING FOR THE FIRST OR SECOND REPAIR. GM IS PUTTING DRIVERS AT RISK IF TIMING CHAIN BREAKS WHILE OPERATING VEHICLE.

Mileage: 58,000

OVER THE PAST TWO YEARS, 4 OF THE 6 CYLINDERS ON THIS AUTOMOBILE HAVE NEEDED COIL REPLACEMENTS ON THE CYLINDERS. I HAVE OWNED SEVERAL GM VEHICLES AND HAVE NOT NEEDED ANY REPAIRS OF THIS NATURE, AND BELIEVE THIS MAY BE A HARDWARE DEFECT. THE EFFECT HAS BEEN INTERMITTENT LOSS OF POWER, PARTICULARLY WHEN ACCELERATING UPHILL AT TRAFFIC SPEEDS (50-55 MPH). THIS FORCES THE DRIVER EITHER TO SLOW OR TO ACCELERATE THROUGH THIS NARROW SPEED BAND.

Mileage: 90,000

I HAD A P0008 CHECK ENGINE CODE COME UP ON MY CAR FOR TIMING CHAIN ISSUES. GM ISSUED A SPECIAL EXTENDED WARRANTY FOR 2008-2009 CADILLAC CTS WITH THIS ISSUE, BUT THEY STATED I AM NOT COVERED UNDER THIS WARRANTY, BUT IT IS THE SAME PROBLEM AS THE TSB THEY ISSUED.

Mileage: 87,500

REGARDING TSB 11340 (NHTSA REFERENCE- 10043857), WHICH STATES, "IF PREMATURE WEAR OF THE TIMING CHAIN OCCURS ON YOUR 2007 MODEL YEAR GMC ACADIA; SATURN OUTLOOK; 2007-2009 MODEL YEAR CADILLAC CTS, SRX, STS; 2009 MODEL YEAR BUICK ENCLAVE; CHEVROLET TRAVERSE; GMC ACADIA; OR SATURN OUTLOOK VEHICLE, EQUIPPED WITH A 2.8L/3.6L V6 ENGINE, WITHIN 10 YEARS OF THE DATE YOUR VEHICLE WAS ORIGINALLY PLACED IN SERVICE OR 120,000 MILES (193,000 KM), WHICHEVER OCCURS FIRST, THE CONDITION WILL BE REPAIRED FOR YOU AT NO CHARGE" OUR 2009 CADILLAC CTS WITH ~100,839 MILES HAS BEEN DIAGNOSED WITH THIS FAILURE, AND CAUSED MY MOTOR TO LOCK UP. OUR TIMING CHANIN WAS ALREADY FIXED UNDER WARRANTY ONCE PRIOR, THIS WILL MAKE IT A SECOND REPAIR BUT NOW OUR COMPLETE ENGINE HAS FAILED; HOWEVER, GENERAL MOTORS REFUSES TO MAKE THE REPAIRS STATED IN THE TSB AT NO CHARGE IN ACCORDANCE WITH THE TSB. MY EXPERIENCE DEALING WITH CADILLAC OVER THE PAST 2 DAYS INDICATES THAT CADILLAC HAD NO INTENTION OF MAKING THE REPAIRS THAT THEY HAVE INFORMED THE NHTSA WERE APPROPRIATE. IT IS MY OBSERVATION THAT GENERAL MOTORS HAD NO INTENTION OF HONORING THE BULLETIN AND ONLY SUBMITTED THE INFORMATION TO THE NHTSA AS A MEANS TO MITIGATE THE NEGATIVE PUBLIC IMAGE FROM THIS ENGINEERING FAILURE. GENERAL MOTORS SHOULD NOT BE PERMITTED TO MANIPULATE PUBLIC TRUST AND ABUSE THE RESOURCES OF THE NHTSA FOR THEIR OWN MARKETING BENEFIT. THIS IS A DECEPTIVE PRACTICE AND THE GOVERNMENT SHOULD REQUIRE THAT THE MANUFACTURER ABIDE BY THE STATED RESOLUTION AND NOT PERMIT THE MANUFACTURER TO ABUSE PUBLIC RESOURCES.

Mileage: 100,839

TL* THE CONTACT OWNS A 2009 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 30 MPH, AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN WAS WORN AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,594.

Mileage: 52,594

REGARDING TSB 11340 (NHTSA REFERENCE- 10043857), WHICH STATES, "IF PREMATURE WEAR OF THE TIMING CHAIN OCCURS ON YOUR 2007 MODEL YEAR GMC ACADIA; SATURN OUTLOOK; 2007-2009 MODEL YEAR CADILLAC CTS, SRX, STS; 2009 MODEL YEAR BUICK ENCLAVE; CHEVROLET TRAVERSE; GMC ACADIA; OR SATURN OUTLOOK VEHICLE, EQUIPPED WITH A 2.8L/3.6L V6 ENGINE, WITHIN 10 YEARS OF THE DATE YOUR VEHICLE WAS ORIGINALLY PLACED IN SERVICE OR 120,000 MILES (193,000 KM), WHICHEVER OCCURS FIRST, THE CONDITION WILL BE REPAIRED FOR YOU AT NO CHARGE" OUR 2009 CADILLAC CTS WITH ~94,000 MILES HAS BEEN DIAGNOSED WITH THIS FAILURE; HOWEVER, GENERAL MOTORS REFUSES TO MAKE THE REPAIRS STATED IN THE TSB AT NO CHARGE IN ACCORDANCE WITH THE TSB. MY EXPERIENCE DEALING WITH CADILLAC OVER THE PAST 2 DAYS INDICATES THAT CADILLAC HAD NO INTENTION OF MAKING THE REPAIRS THAT THEY HAVE INFORMED THE NHTSA WERE APPROPRIATE. IT IS MY OBSERVATION THAT GENERAL MOTORS HAD NO INTENTION OF HONORING THE BULLETIN AND ONLY SUBMITTED THE INFORMATION TO THE NHTSA AS A MEANS TO MITIGATE THE NEGATIVE PUBLIC IMAGE FROM THIS ENGINEERING FAILURE. GENERAL MOTORS SHOULD NOT BE PERMITTED TO MANIPULATE PUBLIC TRUST AND ABUSE THE RESOURCES OF THE NHTSA FOR THEIR OWN MARKETING BENEFIT. THIS IS A DECEPTIVE PRACTICE AND THE GOVERNMENT SHOULD REQUIRE THAT THE MANUFACTURER ABIDE BY THE STATED RESOLUTION AND NOT PERMIT THE MANUFACTURER TO ABUSE PUBLIC RESOURCES.

Mileage: 94,000

TL* THE CONTACT OWNS A 2009 CADILLAC CTS. WHILE DRIVING 40 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE CHECK ENGINE CODE NEEDED TO BE RESET AND THE TIMING CHAIN POSSIBLY NEEDED TO BE REPLACED. THE CHECK ENGINE WARNING LIGHT WAS RESET, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,000.

Mileage: 109,000

TL* THE CONTACT OWNS A 2009 CADILLAC CTS. WHILE DRIVING 40 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS ELIGIBLE FOR REPAIRS UNDER A CUSTOMER SATISFACTION CAMPAIGN RELATED TO THE TIMING CHAIN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 54,000.

Mileage: 54,000

TL* THE CONTACT OWNS A 2009 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 71,000.

Mileage: 71,000

MY ENGINE WOULD NOT TURN ON WHEN LEAVING FOR WORK. I DID A CHECK UNDER THE HOOD AND FOUND I WAS COMPLETELY OUT OF OIL. MY OIL GAGE DISPLAY WAS AT THE HALFWAY MARK WHICH MEANS I AM STILL GOOD ON MY OIL. ALSO, THE DIGITIAL DISPLAY IN MY CAR SAYS THAT I HAVE 54% OF OIL LIFE REMAINING. SOMWHERE WITHIN THE CAR, THE SYSTEM WASNT READING THE OIL LEVEL ACCURATELY WHICH CAUSED ME TO BELIEVE MY OIL LEVEL WAS STILL GOOD. AT THE MOMENT MY CAR IS AT THE SHOP WAITING FOR DETAILS. HOW CAN THIS ISSUE BE FIXED TO PREVENT THIS FROM HAPPENING AGAIN AND TO OTHERS?

Mileage: 90,636

TL* THE CONTACT OWNS A 2009 CADILLAC CTS. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN FAILED PREMATURELY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 70,000. UPDATED 03/11/16*LJ *TR

Mileage: 70,000

SERVICE ENGINE LIGHT CAME ON AT 93203 MILES. OBD CODE P0008 TIMING CHAIN PROBLEM. THERE'S A SPECIAL COVERAGE ADJUSTMENT (SCA) #11340C ON 2007-2009 CADILLAC CTS VEHICLES FOR THAT KNOWN PROBLEM. I'M AT THE CADILLAC DEALER AND MY SPECIFIC VIN DOESN'T FALL UNDER THAT SCA. I CALLED THE CADILLAC HQ AND THEY OPENED A CASE #71-1492554265 AND TOLD ME TO FILE A COMPLAINT WITH THE NHTSA. THE SCA IS 10YRS OR 120K MILES. IT'S A KNOWN PROBLEM WHICH NEEDS TO BE ADDRESSED. THANK YOU

Mileage: 93,203

THE CHECK ENGINE LIGHT ILLUMINATED AND DEALER DIAGNOSED PROBLEM CODE AS P0008 PERTAINING TO THE TIMING CHAIN. I WAS THEN TOLD THAT THE TIMING CHAIN WAS STRETCHED AND NEEDED TO BE REPLACED FOR A COST OF APPROXIMATELY $2200. VEHICLE IS WELL-CARED FOR AND HAS 83,800 MILES ON IT. ACCORDING TO OTHER COMPLAINTS MADE TO NHTSA, A NUMBER OF PEOPLE HAVE EXPERIENCED PREMATURE TIMING CHAIN WEAR WITH THIS MAKE/MODEL. I CALLED GM TO INQUIRE ABOUT A SPECIAL COVERAGE ADJUSTMENT BULLETIN, ISSUED 11/5/12, #11340C, PERTAINING TO 2009 CADILLAC CTS AND OTHER VEHICLES WITH PREMATURE TIMING CHAIN WEAR. EVEN THOUGH MY VEHICLE IS EXPERIENCING THIS EXACT ISSUE AND PRESUMABLY WOULD BE INCLUDED IN THE SPECIAL COVERAGE ADJUSTMENT (WHICH EXTENDED THE WARRANTY FOR AFFECTED VEHICLES TO 10 YEARS/120,000 MILES FOR THIS ISSUE AND REQUIRES DEALERS TO REPLACE THE CHAIN WITHOUT THE CUSTOMER PAYING FOR IT), GM TOLD ME THAT MY VEHICLE WAS NOT ELIGIBLE AS ONLY "SOME" VEHICLES WERE INCLUDED AND APPARENTLY MY VIN# WAS NOT ONE OF THEM. IF MY VEHICLE IS EXPERIENCING THE EXACT ISSUE THAT NECESSITATED THE SPECIAL COVERAGE ADJUSTMENT, THEN WHY AM I NOT GIVEN THE BENEFIT OF THE COVERAGE? INSTEAD, I AM FORCED TO PAY OUT OF POCKET FOR A KNOWN PREMATURE WEAR ISSUE? WHY DOESN'T THE SPECIAL COVERAGE ADJUSTMENT APPLY TO ALL 2009 CADILLAC CTS VEHICLES, NOT MERELY "SOME"? *TR

Mileage: 83,797

WHILE DRIVING I HEARD A LOUD NOISE FROM UNDER THE HOOD AND THE SERVICE ENGINE SOON LIGHT CAME ON. ONCE ABLE TO STOP I CALLED ONSTAR AND ASKED THEM TO GIVE ME A DIAGNOSTIC. I WAS TOLD THAT IT WAS AN ENGINE ERROR AND TO TAKE IN FOR SERVICE. I TOOK THE CAR TO THE DEALER FIRST THING THE NEXT MORNING. WAS TOLD MY TIMING CHAIN NEEDED TO BE REPLACED. MY CAR HAS LESS THAN 28,000 MILES. CALLED GM/CADILLAC WAS TOLD THAT WHILE THERE WAS A RECALL (#10287) FOR PREMATURING TIMING CHAIN WEAR FOR CERTAIN 2009 CTS MINE WAS NOT ONE OF THEM. *TR

Mileage: 27,750

TL* THE CONTACT OWNS A 2009 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE WOULD NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE ENGINE STALLED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

Mileage: 45,000

PREMATURE TIMING CHAIN WEAR. NEEDS TO BE REPLACED FOR APPROXIMATELY $3000. CHECK ENGINE LIGHT ALERTED US OF THE SITUATION. FROM OUR RESEARCH, THERE IS A KNOWN ISSUE WITH THIS PARTICULAR GM VEHICLE. GM DENIES THERE IS AN ISSUE FOR OUR VIN. TIMING CHAINS DO NOT TO WEAR IN 5 YEARS 66617 MILES. IT IS A MANUFACTURER DEFECT. *TR

Mileage: 66,617

THE CHECK ENGINE LIGHT CAME ON. I TOOK IT INTO CADILLAC AND THEY SAID THE TIMING CHAINS NEEDED TO BE REPLACED. GENERAL MOTORS ANNOUNCED A CUSTOMER SATISFACTION PROGRAM 10287 IN FEB., 2010 FOR PREMATURE TIMING CHAIN WEAR ON 2007-2009 CADILLAC CTS. THERE IS OBVIOUSLY A PROBLEM WITH THE TIMING CHAIN WEAR BUT I WAS TOLD THAT MINE WASN'T PART OF THAT. VERY EARLY FOR THAT TO HAPPEN WITH ONLY 70,000 MILES ON THE CAR. I WAS TOLD THE COST TO REPAIR WOULD BE $2650.00. *TR

Mileage: 70,300

2009 CADILLAC CTS. CONSUMER WRITES IN REGARDS TO VEHICLE VIBRATION/UNEXPECTED LOSS OF POWER AND TRANSMISSION SHIFTING AND ACCELERATION PROBLEMS. *SMD THE CONSUMER STATED THE VEHICLE BEGAN SHIFTING GEARS ERRATICALLY, VIBRATING AND LACKED POWER. THE CONDITION APPEARED IRREGULAR AND FOR SOME TIME, NO TROUBLE LIGHT APPEARED. ONCE A LIGHT FINALLY APPEARED, THE VEHICLE WAS TAKEN TO A CADILLAC DEALER WHO DETERMINED THAT ALL THE IGNITION COILS ON ONE SIDE OF THE ENGINE WERE DEFECTIVE. THE SERVICE REPRESENTATIVE EXPLAINED THAT WHEN ONE OR MORE IGNITION COILS FAIL, THE ENGINE WOULD HAVE A GREATER VIBRATION AND LACK OF POWER. IN ADDITION, THE COIL FAILURE WOULD CAUSE THE TRANSMISSION TO UNEXPECTEDLY DOWNSHIFT TO COMPENSATE FOR THE LOSS OF POWER AND WITH MULTIPLE COIL FAILURES IT MAY SHIFT MULTIPLE TIMES EACH TIME MORE POWER WAS NEEDED TO MAINTAIN THE THROTTLE SPEED. IN JULY 2013, THE CONSUMER BEGAN EXPERIENCING THE SAME PERFORMANCE ISSUES. AGAIN, NO TROUBLE LIGHT APPEARED. A TRIP TO THE DEALER RESULTED IN NOTHING BEING FOUND, DESPITE THE SERVICE HISTORY OF THE VEHICLE. THE CONDITION CONTINUED AND IN AUGUST 2013. THE TROUBLE LIGHT APPEARED. THE DEALER FOUND AN IGNITION COIL ON THE OTHER SIDE OF THE ENGINE WAS DEFECTIVE. *JB

GM 3.6L TIMING CHAIN STRETCH WITHOUT WARNING. HAD IT FAILED AT SPEED, IT COULD HAVE BEEN A DANGEROUS SITUATION. *TR

Mileage: 114,000