2014 CADILLAC CTS Problems & Recalls

The contact owns a 2014 Cadillac CTS. The contact was informed of NHTSA Campaign Number: 20V038000 (Power Train). The vehicle was taken to a dealer; however, the vehicle was not diagnosed or repaired. The dealer informed the contact that the recall remedy could not be performed because the transmiss...

I am filing a complaint against Wagner Cadillac in Tyler, Texas, regarding mishandled recall service that resulted in severe damage to my 2014 Cadillac CTS Vsport (3.6 Twin-Turbo). Timeline of Events: Wagner Cadillac performed Recall #N192279370 (rear differential). At the time, only the different...

I am filing a complaint against Wagner Cadillac in Tyler, Texas, regarding mishandled recall service that resulted in severe damage to my 2014 Cadillac CTS Vsport (3.6 Twin-Turbo). Timeline of Events: Wagner Cadillac performed Recall #N192279370 (rear differential). At the time, only the different...

own a 2014 Cadillac CTS (VIN: [XXX] ) that was serviced under GM Recall N192279370 for rear axle differential seizing. On [XXX], the dealership replaced the rear differential carrier assembly and performed the required hydraulic system bleed. At intake, their own multi-point inspection documented no...

The gear shifter cable on my 2014 Cadillac CTS failed completely and without warning. The vehicle became totally inoperable and could not be shifted into Park, Neutral, Reverse, or Drive. There were no dashboard alerts or signs of failure. This matches the exact symptoms described in GM Recall No. ...

The gear shifter cable on my 2014 Cadillac CTS failed completely and without warning. The vehicle became totally inoperable and could not be shifted into Park, Neutral, Reverse, or Drive. There were no dashboard alerts or signs of failure. This matches the exact symptoms described in GM Recall No. ...

The contact owns a 2014 Cadillac CTS. The contact stated that while driving 60 MPH, the contact heard an extremely loud bang, after which the vehicle lost motive power. The contact was able to pull to the shoulder of the roadway and observed smoke coming from the rear axle. No warning lights were il...

Mileage: 170,000

The 2014-2015 CTS-V Model has a safety recall for the exact same safety problem (differential) my 2014 CTS is experiencing. Why is the V series only included in the recall when other 2014-2015 CTS's have the same issues?

The contact owns a 2014 Cadillac CTS A. The contact stated while driving at approximately 45 MPH she heard an abnormal sound from the rear of the vehicle. The contact stated that it sounded like an amplified road noise. Additionally, the contact stated that there was an intermittent sharp jarring of...

Mileage: 70,000

I just recently purchased my Cadillac. And the rear end is going out! I literally cannot even drive it anywhere because it is about to lock up completely. It will barely go and definitely doesn't want or like to go uphill. I could hardly go 20 miles per hour when I parked it the other night. There h...

I just recently purchased my Cadillac. And the rear end is going out! I literally cannot even drive it anywhere because it is about to lock up completely. It will barely go and definitely doesn't want or like to go uphill. I could hardly go 20 miles per hour when I parked it the other night. There h...

My car was unsafe to drive. It would not shift into drive. I had it towed to a mechanic who diagnosed the problem. I was informed the differential was the problem. I could not drive my car until the repair was done. No one had the differential part in the USA. My car is 2014 CTS with only 66,00...

The contact owns a 2014 Cadillac CTS. The contact stated that while driving at various speeds, there was a rattling noise present coming from the rear of the vehicle. The contact stated that the rear of the vehicle was very unstable and was vibrating and shaking abnormally. The contact that the rear...

Mileage: 68,000

The contact owns a 2014 Cadillac CTS. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormally loud sound. The vehicle was taken to an independent mechanic, who diagnosed that the rear differential needed to be replaced; however, the part was on backorder. The ve...

Mileage: 41,000

The contact owns a 2014 Cadillac CTS. The contact stated while driving at various speeds, there was a grinding sound coming from rear end of the vehicle. The vehicle was taken to the local service center who discovered metal shavings inside in the rear differential fluid and informed the contact tha...

Mileage: 84,000

The gears inside the rear-differential of a 2014 CTS Luxury 3.6 liter Cadillac, with 48,000 miles, failed to the point where the whole differential had to be replaced. This defect is extremely dangerous to the owner of the vehicle, as well as others on the road. If the differential fails to the poi...

The contact owns a 2014 Cadillac CTS. The contact stated while driving 40 MPH, he heard a loud abnormal scraping sound coming from the rear of the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the rear axle differential assembly. The v...

Mileage: 94,000

At the moment, the vehicle is releasing a strong order smells like burning oil or gasoline. It’s coming from the rear of the vehicle. You can smell it immediately when you step out and in the car. The rear is making a loud cranking noise and starting to shake. It appears based on the information t...

At the moment, the vehicle is releasing a strong order smells like burning oil or gasoline. It’s coming from the rear of the vehicle. You can smell it immediately when you step out and in the car. The rear is making a loud cranking noise and starting to shake. It appears based on the information t...

At the moment, the vehicle is releasing a strong order smells like burning oil or gasoline. It’s coming from the rear of the vehicle. You can smell it immediately when you step out and in the car. The rear is making a loud cranking noise and starting to shake. It appears based on the information t...

245/45R17 CONTINENTAL EXTREME TIRE WORN NEAR THE SIDE WALL TO THE PLY WITH THE CENTER TREAD BEING OK ON BOTH FRONT TIRES.

The contact owns a 2014 Cadillac CTS. The contact stated that while driving at an undisclosed speed, he heard an abnormal sound coming from the rear wheels. The vehicle was taken to the dealer and diagnosed with metal shavings inside the rear differential. The contact was informed that the rear diff...

Mileage: 66,500

The contact owns a 2014 Cadillac CTS. The contact stated that while driving at various speeds, an abnormally loud grinding sound was coming from the rear end of the vehicle. The vehicle was initially taken to an independent mechanic and the contact was informed of a fault with the rear differential....

Mileage: 50,000

2014 CTS 3.6 Differential was replaced in 2019 under manufactures warranty. Les than 50k miles later the differential has gone out again. The dealer will not honor the previous install and wants to charge me close to $6k to fix. This is a known problem with every model because they all have the s...

Rear differential has gone bad. Hundreds, if not thousands of these vehicles have had this issue. Nothing is being done! It’s a shame that us CTS owners are stuck with these problems.

The rear differential is making a howling noise. The CTS V sport was recalled but not the regular CTS. Many other customers have made compliant on different websites. I am hoping to have the recall done so I don’t have to spend money on the car. It will be an expensive fix.

The contact owns a 2014 Cadillac CTS. The contact stated while driving at approximately 50 MPH, a loud grinding sound came from the rear of the vehicle. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed that the rear tire...

Mileage: 78,000

Rear Differential is failing, making a loud grinding, howling, screeching sound. Cadillac has already recalled rear diff on same year CTS-V (some models), but not for this or other CTS models, but finding replacement parts is almost impossible because a LOT of people are having the exact same fail...

Differential is going bad and it’s only got 60k miles on it and if the wheels lock up that is bad. And I can’t find the part nowhere.

2014 CTS with 53,000 miles. Loud whining noise started in rear of vehicle. Went to the shop and was told that the rear differential is bad. Technician stated that this is a known widespread problem with this model Cadillac. He also stated that there are no parts available and has 9 other customers w...

The rear differential failing at very low mileage on the 2014 and others models and years using the same part is a very common issue. The CTSV model was recalled and not the cts models. Even though it’s the same part but just one single different number in the part number. This is very offsetting ...

I have 75,000 miles on a 2014 Cadillac and the rear differential is bad, they have recalled this same differential on the same year of vehicle but only if it was in the turbo model. What's the difference? same part, same thing is wrong.

Rear Carrier Assembly is making grinding noise. Mechanic says that driving car could be life threatening. GM and Cadillac dealership has no parts. So car is useless. The car has 56,000 miles. There should be a recall and remedy for this Model, 2014 Cadillac 3.6L CTS. Especially when the V version o...

Rear Carrier Assembly is making grinding noise. Mechanic says that driving car could be life threatening. GM and Cadillac dealership has no parts. So car is useless. The car has 56,000 miles. There should be a recall and remedy for this Model, 2014 Cadillac 3.6L CTS. Especially when the V version o...

Rear Carrier Assembly is making grinding noise. Mechanic says that driving car could be life threatening. GM and Cadillac dealership has no parts. So car is useless. The car has 56,000 miles. There should be a recall and remedy for this Model, 2014 Cadillac 3.6L CTS. Especially when the V version o...

General Motor's design oversights irreversibly damaged the rear differential carrier of my 2014 Cadillac CTS4 around 75,000 to 80,000 miles. Unfortunately, there is no prior indication of the rear differential carrier assembly leaking fluid or damaging the bearing. Only after the problem occurs, the...

• Rear Differential is malfunctioning and is making a loud roaring,grinding noise. Is available for inspection. • Safety concern is no warning lamps notify you of malfunction and if differential goes out while driving wheels can lock up and increase the chance of a crash, And is a danger to pas...

POWER TRAIN | DIFFERENTIAL | REAR AXLE BLOWN | ROLL PINS FRACTURED YES = INSPECTION AVAILABLE YES = Safety of family and friends lives were at risk at any moment the differential decides to cease up. LOCAL CADILLAC DEALERSHIP INSPECTED + INDEPENDENT MECHANIC INSPECTED NO WARNING LAMPS PRIOR T...

The contact owns a 2014 Cadillac CTS. The contact stated that while starting and also while driving at various speeds, there was an abnormal loud roaring noise detected from the rear end of the vehicle. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who in...

Mileage: 84,000

Differential are bad in these cars with only 60,000 miles and and if it goes out, car could lock up causing an accident. Recall has been issued but not for all vehicles. Which there are a lot more vehicles with the issue than that have an recall put in them. 2014 Cadillac CTS RWD 3.6L like mine shou...

seats move , when break and move forward

I notice the differential was leaking and had to repair it but I am not certain if this will happen again

Rear differential has given out this is the second one so far there should be a recall on these models. 4 door base model sedan. 2.0

The contact owns a 2014 Cadillac CTS. The contact stated while driving 20-30 MPH, he heard an abnormal loud roaring sound coming from the rear of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the rear differential had failed and needed to be replaced. Howe...

Mileage: 78,000

I started to notice pulsation upon braking and replaced my pads and rotors, at the same time switching from winter wheels to summer wheels. The pulsation continued, and then I noticed a rumbling sound from the rear end that has grown increasingly loud over the past three days, and now it is accompa...

I have been told my car needs a front and rear differential. I have heard a low rumbling in the car for some time which I have now been told that sound was the differential breaking down. My car has been at dealership for 2 months now

I was hit by a truck while parked with the car on and the airbags weren’t deployed the truck hit me going at least 45-60

Burning smell, traction control, rear axle service along with suspension lights all came on the odometer. Shakes at low idle and wont stay running. Happened this weekend after pulling into the driveway after driving. We scanned code for cylinder 4 misfire. On scanner we had multiple other cylinder ...

Burning smell, traction control, rear axle service along with suspension lights all came on the odometer. Shakes at low idle and wont stay running. Happened this weekend after pulling into the driveway after driving. We scanned code for cylinder 4 misfire. On scanner we had multiple other cylinder ...

Burning smell, traction control, rear axle service along with suspension lights all came on the odometer. Shakes at low idle and wont stay running. Happened this weekend after pulling into the driveway after driving. We scanned code for cylinder 4 misfire. On scanner we had multiple other cylinder ...

This is a continuing concerning issue that I've experienced resulting in a major safety hazard, that intel the RWD differential/drivetrain, which is a common safety concern with the 2014 CTS Sedans. There are no recalls from the persistent complaints and concern about this issue. The wearing down ...

Load roaring in back of car sounds like going snap in half. Upon checking the rear differential loud noise

The contact owns a 2014 Cadillac CTS. The contact stated while driving approximately 5 MPH, there was an abnormal roaring sound coming from the rear of the vehicle. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the rear differential needed to be replaced. T...

Mileage: 162,000

2014 Cadillac CTS rear differential with 55,000 miles started to make a wobbling noise going past 10 mph. Went to third party mechanic and was shown metal shavings coming from rear end

2014 Cadillac CTS rear differential with 55,000 miles started to make a wobbling noise going past 10 mph. Went to third party mechanic and was shown metal shavings coming from rear end

The contact owns a 2014 Cadillac CTS. The contact stated that upon starting the vehicle and depressing the accelerator pedal, a metal noise was heard. The contact stated that no warning lights were illuminated. The vehicle was taken to an independent mechanic where the rear brakes were replaced howe...

Mileage: 92,000

Rear differential failure at low mileage

The contact owns a 2014 Cadillac CTS. The contact stated that while driving in the early morning, the headlights became inoperable. The contact checked the headlights and noticed both headlights were out. The vehicle was taken to the local dealer and the mechanic was informed that both headlights we...

Mileage: 38,000

Rear differential lock up at high speed. Loss of control. Apparently a common problem with Cadillac rear differentials. Most occur under 50,000 miles. Mine had 54,000 miles. Seals fail and differential fluid drains out. Some people have had 3 replacements under warrantee. Cannot find and replacement...

I was driving and it started rattling and getting very bumpy. I exited the freeway and came to a stop. The vehicle would no longer move. I had it towed to my mechanic. The right front axle broke. He replaced it and drove it around the block for a test drive. It was very loud and turning tight when t...

I was driving and it started rattling and getting very bumpy. I exited the freeway and came to a stop. The vehicle would no longer move. I had it towed to my mechanic. The right front axle broke. He replaced it and drove it around the block for a test drive. It was very loud and turning tight when t...

I was driving and it started rattling and getting very bumpy. I exited the freeway and came to a stop. The vehicle would no longer move. I had it towed to my mechanic. The right front axle broke. He replaced it and drove it around the block for a test drive. It was very loud and turning tight when t...

During a service appointment, on my 2014 Cadillac CTS, the dealership pointed out that both axle seals on the differential appears to be leaking. On a subsequent inspection conducted on 8/24/2021, by the dealership, it was confirmed that both axle seals were leaking. At the time of the inspection ...

Ive received an official diagnosis from Cadillac, I need a rear differential replacement due to safety issues. If the wheels lock while driving, it can cause an accident. There is a recall associated with the same year Cadillac, but only the sport version so they refuse to fix mine. My car has only ...

The contact owns a 2014 Cadillac CTS. The contact stated while driving approximately 10-15 MPH, there was an abnormal whining sound detected coming from the rear axle. The contact called the local dealer and inquired about an estimate. The vehicle was not diagnosed or repaired. The manufacturer was ...

Mileage: 50,000

ON 8/24/2021 APPROX 9:45AM I RETURNED HOME FROM THE MARKET AS I WAS PARKING MY VEHICLE (BACKING INTO A PARKING SPACE) ISHIFT MY VEHICLE CONTROL TO THE REAR POSITION AND IT LOCK UP IT WAS STUCK AND WOULD NOT RELEASE I WAS SHOCKED AND UPSET BECAUSE THE FRONT OF MY VEHICLE WAS STILL IN THE WAY OF PASS...

ON 8/24/2021 APPROX 9:45AM I RETURNED HOME FROM THE MARKET AS I WAS PARKING MY VEHICLE (BACKING INTO A PARKING SPACE) ISHIFT MY VEHICLE CONTROL TO THE REAR POSITION AND IT LOCK UP IT WAS STUCK AND WOULD NOT RELEASE I WAS SHOCKED AND UPSET BECAUSE THE FRONT OF MY VEHICLE WAS STILL IN THE WAY OF PASS...

ON 8/24/2021 APPROX 9:45AM I RETURNED HOME FROM THE MARKET AS I WAS PARKING MY VEHICLE (BACKING INTO A PARKING SPACE) ISHIFT MY VEHICLE CONTROL TO THE REAR POSITION AND IT LOCK UP IT WAS STUCK AND WOULD NOT RELEASE I WAS SHOCKED AND UPSET BECAUSE THE FRONT OF MY VEHICLE WAS STILL IN THE WAY OF PASS...

The contact owns a 2014 Cadillac CTS. The contact stated while driving 25 mph, the contact heard a roaring noise coming from the rear of the vehicle. The contact pulled the vehicle over to the side of the road and inspected the vehicle but did not find an issue with the vehicle. The contact was able...

Mileage: 60,000

Our mechanic told us that the differential is making a grinding sound and he add differential fluid, but said the problem would only get worse. The car only has 62k miles on it and it is VERY EXPENSIVE to have the differential replace/repaired. I feel that this is a defect of the car and should be...

Our mechanic told us that the differential is making a grinding sound and he add differential fluid, but said the problem would only get worse. The car only has 62k miles on it and it is VERY EXPENSIVE to have the differential replace/repaired. I feel that this is a defect of the car and should be...

The Contact owns 2014 Cadillac CTS. The contact stated while driving approximately 40-50 mph, there was an abnormal sound coming from the rear of the vehicle. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the rear differential needed to be replaced. The veh...

Mileage: 55,000

I brought my car to my trusted local mechanic, and he informed me that the noise I was hearing from the rear of my car was the differential. He also informed me that it was dangerous because it could lock up, causing my car to go into a skid and lose control. I did some due diligence on the intern...

The contact owns a 2014 Cadillac CTS. The contact stated while driving approximately 55 mph, there was a loud sound coming from the rear of the vehicle. The speed was reduced however, the sound became louder. The vehicle was towed to an independent mechanic who diagnosed that the rear differential h...

Mileage: 177,000

The contact owns a 2014 Cadillac CTS. The contact stated that the rear differential was making a loud grinding sound. The contact stated there was no warning light illuminated. The vehicle was diagnosed and the contact was informed that the rear differential needed to be replaced. The manufacturer w...

Mileage: 70,000

HEARD A WHINING NOISE COMING FROM THE BACK OF MY VEHICLE WHEN STEPPING ON THE ACCELORATOR, TOOK MY VEHICLE IN TO GET A INSPECTION AND TURNS OUT THE ROLL PINS IN THE REAR-AXLE DIFFERENTIAL ARE CLOSE TO FRACTURING, INCREASING THE RISK OF A CRASH. THERE IS ALREADY A RECALL IN THIS REGUARD TO 2014-15...

Mileage: 83,000

HEARD A WHINING NOISE COMING FROM THE BACK OF MY VEHICLE WHEN STEPPING ON THE ACCELORATOR, TOOK MY VEHICLE IN TO GET A INSPECTION AND TURNS OUT THE ROLL PINS IN THE REAR-AXLE DIFFERENTIAL ARE CLOSE TO FRACTURING, INCREASING THE RISK OF A CRASH. THERE IS ALREADY A RECALL IN THIS REGUARD TO 2014-15...

Mileage: 83,000

HEARD A WHINING NOISE COMING FROM THE BACK OF MY VEHICLE WHEN STEPPING ON THE ACCELORATOR, TOOK MY VEHICLE IN TO GET A INSPECTION AND TURNS OUT THE ROLL PINS IN THE REAR-AXLE DIFFERENTIAL ARE CLOSE TO FRACTURING, INCREASING THE RISK OF A CRASH. THERE IS ALREADY A RECALL IN THIS REGUARD TO 2014-15...

Mileage: 83,000

TL* THE CONTACT OWNS A 2014 CADILLAC CTS. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMALLY LOUD SOUND COMING FROM THE ENGINE COMPARTMENT. THE CONTACT WAS RELATING THE ISSUE TO NHTSA CAMPAIGN NUMBER: 20V038000 (POWER TRAIN). THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINAT...

Mileage: 80,000

2014 CADILLAC CTS AWD. VEHICLE STARTED HESITATING WHILE TURNING. WHICH TURNED INTO A WHINE AND THEN GRINDING FROM THE REAR DIFFERENTIAL. NOISE STARTS AT 30 MPH AND INCREASES AS SPEED INCREASES. HAVE SEEN MANY CASES OF CADILLAC REAR DIFFERENTIAL FAILING. ISSUE VERIFIED BY THE DEALERSHIP FEBRUARY ...

Mileage: 95,000

2014 CADILLAC CTS AWD. VEHICLE STARTED HESITATING WHILE TURNING. WHICH TURNED INTO A WHINE AND THEN GRINDING FROM THE REAR DIFFERENTIAL. NOISE STARTS AT 30 MPH AND INCREASES AS SPEED INCREASES. HAVE SEEN MANY CASES OF CADILLAC REAR DIFFERENTIAL FAILING. ISSUE VERIFIED BY THE DEALERSHIP FEBRUARY ...

Mileage: 95,000

2014 CADILLAC CTS AWD. VEHICLE STARTED HESITATING WHILE TURNING. WHICH TURNED INTO A WHINE AND THEN GRINDING FROM THE REAR DIFFERENTIAL. NOISE STARTS AT 30 MPH AND INCREASES AS SPEED INCREASES. HAVE SEEN MANY CASES OF CADILLAC REAR DIFFERENTIAL FAILING. ISSUE VERIFIED BY THE DEALERSHIP FEBRUARY ...

Mileage: 95,000

THE EPS SOMETIMES WORKS AND SOMETIME FAILS 03IN MOTION

Mileage: 71,000

STARTING AROUND THE END OF FEBRUARY, MY 2014 CTS 3.6 AWD STARTED TO HAVE NOISE FROM THE REAR END WHILE DRIVING. THE NOISE BECOMES LOUDER IF I DRIVE FASTER AND THE CAR WOBBLES. I FEEL EXTREME UNSAFE AND HAVE VISITED INDIVIDUAL MECHANICS, AND MECHANICS TOLD ME THE ISSUE IS FROM THE REAR DIFFERENTIAL. ...

Mileage: 96,000

THERE HAVE BEEN MANY, MANY COMPLAINTS ABOUT THE 2014 CADILLAC CTS 3RD GEN REAR DIFFERENTIAL GOING OUT AT WAY TO SOON. BEFORE THE 80K MILE MARK IN ALOT OF THESE CARS. AS EXPENSIVE AND RARE AS THIS PART IS, IT SHOULD NOT BE FAILING OR LEAKING SO SOON, AS IT IS THE MAIN PART THAT MOVES THE WHEELS IN A ...

Mileage: 75,000

BOUGHT THIS CAR AND AFTER BUYING IT, I HEARD A VIBRATION. FIRST I THOUGHT IT WAS THE ROAD AND THEN THOUGHT IT WAS THE TIRES. I STARTED CHECKING AROUND FOR TIRES WHEN IT BECAME VERY NOISY SO I CALLED THE DEALER. HE FIRST SAID IT WAS THE POWER TRAIN FLUID NEEDED CHANGED BUT LATER CALLED AND SAID I...

Mileage: 36,700

BOUGHT THIS CAR AND AFTER BUYING IT, I HEARD A VIBRATION. FIRST I THOUGHT IT WAS THE ROAD AND THEN THOUGHT IT WAS THE TIRES. I STARTED CHECKING AROUND FOR TIRES WHEN IT BECAME VERY NOISY SO I CALLED THE DEALER. HE FIRST SAID IT WAS THE POWER TRAIN FLUID NEEDED CHANGED BUT LATER CALLED AND SAID I...

Mileage: 36,700

ON OCTOBER 27TH, I TOOK MY CAR TO THE SHOP FOR AN OIL CHANGE AND INSPECTION. I WAS TOLD BY THE MECHANIC THAT MY REAR DIFFERENTIAL WAS GOING OUT AND THERE WERE METAL SHAVINGS IN THE COMPARTMENT. THE SALES REP, NICK, SAID THERE WAS NOT A RECALL AND THE REPAIR WOULD BE $3300. THROUGH MY RESEARCH THAT...

Mileage: 70,000

TL* THE CONTACT OWNS A 2014 CADILLAC CTS. THE CONTACT STATED WHILE HIS SISTER WAS DRIVING 40 MPH, SHE HEARD AN ABNORMAL NOISE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE DRIVER CONTINUED DRIVING TO HER DESTINATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE MECHANIC STATE...

Mileage: 60,000

THIS COMPLAINT IS REGARDING AN ACTIVE RECALL ON MY CADILLAC...MANUFACTURER RECALL NUMBERN192279370 AND NHTSA RECALL NUMBER20V038. I WAS NOTIFIED OF THIS RECALL AND IN MAY 2020 THAT THE PARTS TO FIX THE CAR WERE NOW AVAILABLE. I WENT TO MAKE AN APPOINTMENT FOR THE REPAIR AND THE PARTS WERE NO LONGER ...

TL* THE CONTACT OWNS A 2014 CADILLAC CTS. THE CONTACT STATED RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V038000 (POWER TRAIN). THE CONTACT CALLED EARNHARDT CHANDLER CADILLAC (1450 S GILBERT RD, CHANDLER, AZ 85286) WHERE HE WAS INFORMED THAT THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE ...

THE CUE INFOTAINMENT SCREEN CRACKED/WEBBED WHILE MY CAR WAS PARKED IN MY JOBS PARKING LOT. THIS CAUSED ALL FEATURES USING THE SCREEN INCLUDING HANDSFEE FOR CALLS INOPERABLE. THE DEALER STATES THIS IS A KNOWN RECURRING ISSUE WITH THE 2014 CUE SCREENS. APPARENTLY THEY ARE PRONE TO DELAMINATING AND...

Mileage: 85,000

I CONTACTED CLAUDE NOLAN CADILLAC JACKSONVILLE FL(DEALER) IN MAY 2020 TO PERFORM A RECALL SERVICE AFTER RECEIVING NOTIFICATION FROM GENERAL MOTORS GLOBAL VEHICLE SAFETY. I WAS INFORMED BY DEALER THAT THE PARTS WERE ON ORDER AND I WOULD BE NOTIFIED WHEN THE PARTS WERE RECEIVED. I CONTACTED THE DEALER...

TL* THE CONTACT OWNS A 2014 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE VIBRATED ABNORMALLY. THE CONTACT STATED THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE ALTERNATOR, FUEL PUMP, BATTERY AND FOUND THAT THE TIMING CHAIN HAD FAILED. THE TIMING CHAIN WAS NOT...

Mileage: 103,400

TL* THE CONTACT OWNS A 2014 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE VIBRATED ABNORMALLY. THE CONTACT STATED THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE ALTERNATOR, FUEL PUMP, BATTERY AND FOUND THAT THE TIMING CHAIN HAD FAILED. THE TIMING CHAIN WAS NOT...

Mileage: 103,400

THERE IS A RECALL FOR THE REAR DIFFERENTIAL. I, ALONG WITH SEVERAL OTHER OWNERS HAVE BEEN WAITING ON PARTS FOR SEVERAL MONTHS. GM DOES NOT SEEM TO BE TAKING THIS SERIOUSLY. WE ARE ALSO BEING PROVIDED WITH LOANER CARS CAR BUT IT WAS NOT ONE I COULD ACCEPT AND AS SUCH, RISK INJURY EVERY TUBE WE DRIVE...

Mileage: 55,000

THERE IS A RECALL ON MY VEHICLE, PERTAINING TO THE REAR-AXLE DIFFERENTIAL, GM RECALL N192279370. I WAS NOTIFIED OF THIS RECALL DURING THE FIRST QUARTER OF 2020. I RECEIVED A LETTER STATING THAT PARTS WERE AVAILABLE MID-MAY 2020. ON JUNE 29TH 2020, I CONTACTED MY LOCAL CADILLAC DEALER, HARVEY CADILLA...

MY 2014 CADILLAC CTS VSPORT IS PART OF GM RECALL N192279370 (FAILURE OF ROLL PINS IN THE REAR AXLE DIFFERENTIAL). IN EARLY JULY, I BEGAN THE PROCESS TO HAVE THE REPAIR ACCOMPLISHED, BUT THE DEALER (BOB MOORE CADILLAC IN EDMOND, OKLAHOMA) TOLD ME THERE WERE NO PARTS AVAILABLE TO ACCOMPLISH THE RECAL...

MY CAR IS PART OF RECALL #N192279370 WHICH WAS ISSUED ALMOST 8 MONTHS AGO. THE RECALL IS FOR AN ISSUE WITH THE REAR DIFFERENTIAL WHICH CAN LOCK UP AND SEIZE WITHOUT ANY WARNING OR SYMPTOMS. GM HAS DEEMED THE CAR SAFE TO DRIVE DESPITE SAYING THIS IN THE RECALL NOTICE..."IF THE CONDITION OCCURS WHILE ...

TL* THE CONTACT OWNS A 2014 CADILLAC CTS. THE CONTACT STATED WHILE DRIVING 30 MPH, THE CONTACT STATED AN ABNORMAL SMELL WAS COMING THE REAR OF VEHICLE. THE CONTACT PULLED OVER TO A LOCAL GAS STATION AND FOUND OUT THAT THERE WAS GEAR OIL ON THE EXHAUST AND MUFFLER. THE VEHICLE WAS TAKEN TO LOCAL DEAL...

Mileage: 94,000

RECALL ID 20V038. THE CADILLAC DEALERSHIP HAS HAD MY CAR FOR A MONTH FOR A RECALL INITIATED IN FEB. IT IS NOW AUG AND GM CUSTOMER SERVICE HIGH LEVEL REPRESENTATIVE WILL NOT RETURN AND CALLS OR EMAILS. THE DEALERSHIP WILL NOT GIVE ME A LOANER CAR OR REIMBURSEMENT FOR A RENTAL. THE DEALERSHIP SAYS ...

Mileage: 49,000

TL* THE CONTACT OWNS A 2014 CADILLAC CTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V038000 (POWER TRAIN) HOWEVER, THE PART NEEDED FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LEN DUD...

CADILLAC CUE SCREEN CRACKING, CREATING A SPIDER WEB APPEARANCE ON THE SCREEN. CAR WAS STATIONARY IN DRIVE WAY ALL DAY AND NIGHT. WHEN I WANT TO DRIVE IT THE NEXT MORNING THE CRACK APPEARED ON CUE SYSTEM. NO ONE HAD USED OUR TOUCH THE SCREEN DURING THAT TIME. OVER THE NEXT COUPLE OF DAYS THE SPIDER ...

Mileage: 94,000

TL* THE CONTACT OWNS A 2014 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING AND MAKING A LEFT TURN, THE VEHICLE STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. ROADSIDE ASSISTANCE WAS CONTACTED AND THE VEHICLE WAS JUMP STARTED. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THE VEHICLE WAS NO...

Mileage: 85,000

I CANNOT GET MY VEHICLE REPAIRED IN THE ALLOTTED TIME DUE TO PARTS NOT BEING ON HAND ACCORDING TO THE DEALERSHIP. *TR

I CANNOT GET MY VEHICLE REPAIRED IN THE ALLOTTED TIME DUE TO PARTS NOT BEING ON HAND ACCORDING TO THE DEALERSHIP. *TR

I CANNOT GET MY VEHICLE REPAIRED IN THE ALLOTTED TIME DUE TO PARTS NOT BEING ON HAND ACCORDING TO THE DEALERSHIP. *TR

THE REAR END DIFFERENTIAL BROKE WHILE THE CAR WAS IN MOTION ON THE HIGHWAY. WHICH MADE DRIVING THE CAR VERY UNSAFE. I PULLED OVER AND I GOT THE PART REPAIRED BY THE CADILLAC DEALERSHIP. I HAVE HAD AN ON GOING PROBLEM WITH THE FRONT SEAT HEATER. WHEN WEATHER IS COOLER AND I ACTIVATE THE SEAT HEAT...

Mileage: 93,000

THE REAR END DIFFERENTIAL BROKE WHILE THE CAR WAS IN MOTION ON THE HIGHWAY. WHICH MADE DRIVING THE CAR VERY UNSAFE. I PULLED OVER AND I GOT THE PART REPAIRED BY THE CADILLAC DEALERSHIP. I HAVE HAD AN ON GOING PROBLEM WITH THE FRONT SEAT HEATER. WHEN WEATHER IS COOLER AND I ACTIVATE THE SEAT HEAT...

Mileage: 93,000

THE REAR END DIFFERENTIAL BROKE WHILE THE CAR WAS IN MOTION ON THE HIGHWAY. WHICH MADE DRIVING THE CAR VERY UNSAFE. I PULLED OVER AND I GOT THE PART REPAIRED BY THE CADILLAC DEALERSHIP. I HAVE HAD AN ON GOING PROBLEM WITH THE FRONT SEAT HEATER. WHEN WEATHER IS COOLER AND I ACTIVATE THE SEAT HEAT...

Mileage: 93,000

MY REAR DIFFERENTIAL SYS IS MAKING A LOUD GRINNING NOISE, I CONTACTED CADILLAC CUSTOMER SERVICE 04/28/20, TO SEE IF IT UNDER RECALL STATUS AND I WAS ADVISED IT WAS NOT. I HAVE RESEARCHED THAT THIS IS A VERY COMMON PROBLEM FOR THE 2014 CTS. I HAVE 98139 ON MY CADILLAC AND I DON'T THINK I SHOULD HAVE ...

Mileage: 98,128

TL* THE CONTACT OWNS A 2014 CADILLAC CTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V038000 (POWER TRAIN) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. AFTER CONTACTING HENNESSEY CADILLAC (3377 SATELLITE BLVD, DULUTH GA) AND THE MANUFACTURER, THE CONTACT WAS INFORM...

REAR DIFFERENTIAL AT RISK OF FAILURE. I CONTACTED CADILLAC CUSTOMER SERVICE AND THEY DID NOT SEE THE RECALL IN THEIR SYSTEM AND ADVISED ME TO CONTACT NHTSA. THEY SAID THAT THE NHTSA DID NOT SHOW A RECALL FOR THAT VEHICLE. THE CONSUMER STATED THE VEHICLE HAD NUMEROUS SAFETY DEFECT REPAIRS. THE C...

REAR DIFFERENTIAL AT RISK OF FAILURE. I CONTACTED CADILLAC CUSTOMER SERVICE AND THEY DID NOT SEE THE RECALL IN THEIR SYSTEM AND ADVISED ME TO CONTACT NHTSA. THEY SAID THAT THE NHTSA DID NOT SHOW A RECALL FOR THAT VEHICLE. THE CONSUMER STATED THE VEHICLE HAD NUMEROUS SAFETY DEFECT REPAIRS. THE C...

REAR DIFFERENTIAL AT RISK OF FAILURE. I CONTACTED CADILLAC CUSTOMER SERVICE AND THEY DID NOT SEE THE RECALL IN THEIR SYSTEM AND ADVISED ME TO CONTACT NHTSA. THEY SAID THAT THE NHTSA DID NOT SHOW A RECALL FOR THAT VEHICLE. THE CONSUMER STATED THE VEHICLE HAD NUMEROUS SAFETY DEFECT REPAIRS. THE C...

REAR DIFFERENTIAL AT RISK OF FAILURE. I CONTACTED CADILLAC CUSTOMER SERVICE AND THEY DID NOT SEE THE RECALL IN THEIR SYSTEM AND ADVISED ME TO CONTACT NHTSA. THEY SAID THAT THE NHTSA DID NOT SHOW A RECALL FOR THAT VEHICLE. THE CONSUMER STATED THE VEHICLE HAD NUMEROUS SAFETY DEFECT REPAIRS. THE C...

TL* THE CONTACT OWNS A 2014 CADILLAC CTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V038000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BOM...

TL* THE CONTACT OWNS A 2014 CADILLAC CTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V038000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BOM...

TL* THE CONTACT OWNS A 2014 CADILLAC CTS A. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V038000 (POWER TRAIN) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTAC...

I HAVE A 2014 CADILLAC CTS AND THE CUE WAS REPLACED ABOUT 4 YEARS AGO WHEN IT WAS UNDER WARRANTY. NOW THE CUE SCREEN HAS CRACKED ON THE LEFT SIDE AND GONE OUT AGAIN. I CANNOT PAIR MY PHONE TO THE CAR OR ADJUST THE TEMPERATURE FROM THE TOP OR FEET AREA. THIS IS RIDICULOUS. I ALSO SEE NOW THERE ARE ...

Mileage: 70,000

MY CAR IS A 2014 CTS VSPORT. I HAVE OWNED THE VEHICLE SINCE AUGUST OF 2017, AND IT HAD 42,563 MILES WHEN I PURCHASED THE VEHICLE. I HAVE HAD 'TIRE ISSUES' WITH THE CAR SINCE DAY 1. THE 1ST WEEK I OWNED THE VEHICLE, THE TIRES HAD TO BE REPLACED, ALTHOUGH THEY HAD JUST BEEN REPLACED PRIOR TO MY PUR...

MY CAR IS A 2014 CTS VSPORT. I HAVE OWNED THE VEHICLE SINCE AUGUST OF 2017, AND IT HAD 42,563 MILES WHEN I PURCHASED THE VEHICLE. I HAVE HAD 'TIRE ISSUES' WITH THE CAR SINCE DAY 1. THE 1ST WEEK I OWNED THE VEHICLE, THE TIRES HAD TO BE REPLACED, ALTHOUGH THEY HAD JUST BEEN REPLACED PRIOR TO MY PUR...

MY CAR IS A 2014 CTS VSPORT. I HAVE OWNED THE VEHICLE SINCE AUGUST OF 2017, AND IT HAD 42,563 MILES WHEN I PURCHASED THE VEHICLE. I HAVE HAD 'TIRE ISSUES' WITH THE CAR SINCE DAY 1. THE 1ST WEEK I OWNED THE VEHICLE, THE TIRES HAD TO BE REPLACED, ALTHOUGH THEY HAD JUST BEEN REPLACED PRIOR TO MY PUR...

I AM WRITING THIS BECAUSE I HAVE A COMPLAINT. I HAVE NEVER BEEN NOTIFIED THAT THIS CAR HAS A RECALL WITH THE DIFFERENTIAL. NOT FROM THE DEALER NOR GM. I HAVE READ THAT CARS HAVE LOCKED UP AT HIGH SPEED RESULTING IN NEAR CRASHES.I AM ALSO READING THAT THERE IS NO FIX FOR THIS YET. THERE ARE CARS SITT...

Mileage: 37,000

TL* THE CONTACT OWNS A 2014 CADILLAC CTS. THE CONTACT STATED THAT WHEN DRIVING AT 60 MPH, A LOUD NOISE EMITTED FROM THE VEHICLE REAR OF THE VEHICLE. CONTROL OF THE VEHICLE WAS LOST AND HEADED HEAD ON TO THE OPPOSITE OF THE HIGHWAY TO ONCOMING TRAFFIC. THE BRAKE PEDAL WAS APPLIED BUT THE REAR TIRES S...

Mileage: 101,000

THE REAR DIFFERENTIAL IN MY VEHICLE HAD TO BE REPLACED. TWO OF THE MAIN BEARINGS FAILED. WE NOTICED A GRINDING NOISE FROM THE BACK AS WE DROVE. IN AUGUST OF 2019, I TOOK IT TO MY REGULAR MECHANIC AND HE RODE IN THE VEHICLE WITH ME. HE HEARD AND FELT THE GRINDING. HE RECOMMENDED THAT I TAKE IT TO A R...

Mileage: 90,000

I WAS DRIVING DOWN A 4 LANE ROAD GOING 45 MPH - WHEN WITHOUT WARNING A LOUD BANG CAME FROM THE BACK OF THE CAR AND THE WHEELS LOCKED UP AND I WENT INTO AN UNCONTROLLED SPIN FOR ~ 75 YARDS GOING SIDEWAYS DOWN THE ROAD AT 45...AND THEN CAME TO A STOP IN THE MIDDLE OF ONCOMING TRAFFIC - THE ROADS WERE ...

Mileage: 60,000

WHILE DRIVING, THE CUE SYSTEM BECAME INOPERABLE AND HAD A DELAYED RESPONSE TO TOUCH. THE VEHICLE WAS BEING DRIVEN ON A HIGHWAY TRAVELLING APPROX 65 MPH. I PULLED OVER TO RECORD VIDEO OF THE SYSTEM NOT RESPONDING. ADDITIONALLY, THERE ARE TIMES WHEN I PUT THE VEHICLE IN REVERSE AND THE BACKUP CAMER...

Mileage: 58,000

WHILE DRIVING, THE CUE SYSTEM BECAME INOPERABLE AND HAD A DELAYED RESPONSE TO TOUCH. THE VEHICLE WAS BEING DRIVEN ON A HIGHWAY TRAVELLING APPROX 65 MPH. I PULLED OVER TO RECORD VIDEO OF THE SYSTEM NOT RESPONDING. ADDITIONALLY, THERE ARE TIMES WHEN I PUT THE VEHICLE IN REVERSE AND THE BACKUP CAMER...

Mileage: 58,000

TL* THE CONTACT OWNS A 2014 CADILLAC CTS. THE CONTACT STATED THAT THE VEHICLE'S CUE SCREEN, WHICH WAS THE MAIN CONTROL PANEL FOR MANY FUNCTIONS IN THE VEHICLE, SUDDENLY FROZE WITHOUT WARNING. ON OTHER OCCASIONS, THE SCREEN CONTROLS FOR THE DIFFERENT FEATURES WOULD MOVE WITHOUT THE CONTACT'S CONSENT....

Mileage: 57,978

VEHICLE DISPLAYS 'SERVICE REAR AXLE' 'SERVICE STABILITRAK' 'PARK ASSIST TEMPORARILY UNAVAILABLE' 'AUTOMATIC SEATBELT TIGHTENING UNAVAILABLE'. 4 SEPARATE AND UNIQUE OCCURRENCES. SOME HAVE ALSO INCLUDED 'REDUCED ENGINE POWER'. TYPICALLY THE MESSAGES COME ON AND REDUCED POWER OCCURS AFTER EXPRESSWAY DR...

Mileage: 39,800

VEHICLE DISPLAYS 'SERVICE REAR AXLE' 'SERVICE STABILITRAK' 'PARK ASSIST TEMPORARILY UNAVAILABLE' 'AUTOMATIC SEATBELT TIGHTENING UNAVAILABLE'. 4 SEPARATE AND UNIQUE OCCURRENCES. SOME HAVE ALSO INCLUDED 'REDUCED ENGINE POWER'. TYPICALLY THE MESSAGES COME ON AND REDUCED POWER OCCURS AFTER EXPRESSWAY DR...

Mileage: 39,800

VEHICLE DISPLAYS 'SERVICE REAR AXLE' 'SERVICE STABILITRAK' 'PARK ASSIST TEMPORARILY UNAVAILABLE' 'AUTOMATIC SEATBELT TIGHTENING UNAVAILABLE'. 4 SEPARATE AND UNIQUE OCCURRENCES. SOME HAVE ALSO INCLUDED 'REDUCED ENGINE POWER'. TYPICALLY THE MESSAGES COME ON AND REDUCED POWER OCCURS AFTER EXPRESSWAY DR...

Mileage: 39,800

THE REAR DIFFERENTIAL LOCKED WHILE DRIVING AT 45MPH ON A STRAIGHT, FOUR LANE ROAD. IT MADE A LOUD THUMP AND FELT AS IF THE BRAKES WERE SLAMMED ON. THE CAR PULL HARD LEFT AND THE REAR TIRES WERE SMOKING. MANAGED TO GET THE CAR BACK TO THE RIGHT AND STOPPED AFTER HITTING THE CURB. FORTUNATELY NO OTHER...

Mileage: 33,000

THE REAR DIFFERENTIAL LOCKED WHILE DRIVING AT 45MPH ON A STRAIGHT, FOUR LANE ROAD. IT MADE A LOUD THUMP AND FELT AS IF THE BRAKES WERE SLAMMED ON. THE CAR PULL HARD LEFT AND THE REAR TIRES WERE SMOKING. MANAGED TO GET THE CAR BACK TO THE RIGHT AND STOPPED AFTER HITTING THE CURB. FORTUNATELY NO OTHER...

Mileage: 33,000

AXLE HALF SHAFT BOLTS BACKED OUT BREAKING MATING GEARS IN DIFFERENTIAL. VEHICLE WAS IN MOTION WHEN A VIBRATION THAT FELT LIKE A WHEEL WAS EXTREMELY OUT OF BALANCE STARTED. THE VEHICLE WAS PULLED OVER TO INSPECT. AFTER SEEING NOTHING I ATTEMPTED TO DRIVE AWAY SO IT WAS PUT IN DRIVE AND AS THE BRAKE W...

Mileage: 25,000

THE STEERING GEAR EXPERIENCED A SHORT CAUSING THE POWER STEERING TO FAIL. THE ENTIRE MOTOR HAD TO BE REPLACED.

Mileage: 47,800

TL* THE CONTACT OWNS A 2014 CADILLAC CTS. THE CONTACT STATED THAT THE AIR BAG INDICATOR REMAINED ILLUMINATED AT ALL TIMES. THE VEHICLE WAS TAKEN TO MYRTLE BEACH CHEVROLET (843-407-0656, LOCATED AT 1785 US-501, MYRTLE BEACH, SC 29577) WHERE IT WAS DIAGNOSED THAT EITHER THE WIRING HARNESS TO THE AIR B...

Mileage: 42,000

MY STEERING RACK AND PUMP WENT AT ONLY 26,000 MILES. IF I WAS DRIVING THIS CAR ON THE ROAD AT THE TIME IT WENT I WOULD HAVE HAD AN AWFUL ACCIDENT. YOU COULD NOT STEER THE VEHICLE AT ALL. IT COST ME 2275 FOR THE PART AND 6 HOURS LABOR @750.00. I THINK WITH ONLY 26000MILES THIS SHOULD HAVE NOT HAPPEND...

Mileage: 26,000

DRIVING AT 10PM SOUTH ON HIGHWAY GOING 65MPH ON LEFT SHOULDER 20MIN IN AND 10 MIN TO GET TO MY DESTINATION (HOME) ON MIDDLEL LANE N AN 18 WHEELER TRIED TO MERGE TO LEFT (GUSSSING HE DID NOT SEE CAR) SO TO AVOID BEING SWIPED BY SEMI SAID ED STEERING WILL TO LEFT OFF TO EXIT MEDIAN CLOSE TO CEMENT...

Mileage: 70,837

DRIVING AT 10PM SOUTH ON HIGHWAY GOING 65MPH ON LEFT SHOULDER 20MIN IN AND 10 MIN TO GET TO MY DESTINATION (HOME) ON MIDDLEL LANE N AN 18 WHEELER TRIED TO MERGE TO LEFT (GUSSSING HE DID NOT SEE CAR) SO TO AVOID BEING SWIPED BY SEMI SAID ED STEERING WILL TO LEFT OFF TO EXIT MEDIAN CLOSE TO CEMENT...

Mileage: 70,837

DRIVING AT 10PM SOUTH ON HIGHWAY GOING 65MPH ON LEFT SHOULDER 20MIN IN AND 10 MIN TO GET TO MY DESTINATION (HOME) ON MIDDLEL LANE N AN 18 WHEELER TRIED TO MERGE TO LEFT (GUSSSING HE DID NOT SEE CAR) SO TO AVOID BEING SWIPED BY SEMI SAID ED STEERING WILL TO LEFT OFF TO EXIT MEDIAN CLOSE TO CEMENT...

Mileage: 70,837

TL* THE CONTACT OWNS A 2014 CADILLAC CTS. THE CONTACT STATED THAT THE STEEL BAR IN THE DRIVER'S SEAT CUT THROUGH THE FOAM MATERIAL AND THE LEATHER, WHICH CUT THE CONTACT'S PANTS. THE VEHICLE WAS TAKEN TO ELCO CADILLAC (15110 MANCHESTER RD, BALLWIN, MO 63011, (636) 284-2620) WHO STATED THAT THE VEHI...

Mileage: 65,000

THE TOUCHSCREEN OF THE CUE SYSTEM DOESN'T WORK.

Mileage: 32,000

FRONT LOWER CONTROL ARM BUSHING FAILURE OF ALL SUBFRAME BUSHINGS. TO INCLUDE DRIVER AND PASSENGER SIDES TOTALING 4 BUSHING FAILURES. FAILURES PERPETUATE EXCESSIVE MOVEMENT OF THE LOWER CONTROL ARMS. RESULTS: UNSOLVEABLE MISALIGNMENT, IN EXTREME SITUATIONS ALLOWING MOVEMENT OF THE WHEEL CAMBER +/- AP...

Mileage: 30,000

DRIVING AT HIGHWAY SPEEDS, ENGINE STARTED TO HESITATE AND RUN ROUGHLY AND GOT INCREASINGLY WORSE. WHEN PULLED OVER, NOTICED THAT GAS GAUGE WAS GOING DOWN. IMMEDIATELY SHUT OFF VEHICLE AND STEPPED OUT. A MASSIVE PUDDLE OF GASOLINE HAD FORMED AROUND VEHICLE, AND GAS WAS DRIPPING FROM THE ENTIRE BOTT...

Mileage: 85,000

WHEN I TURN THE WHEELS LEFT OR RIGHT EITHER GOING FORWARD OR BACKWARD, THERE IS A HITTING NOISE THAT FEELS LIKE THE FRONT TIRES WILL COME OUT OF THE ACCEL AND THIS HAPPEN WHILE IN MOTION ON CITY STREETS ,IT WOULD BE MORE DANGEROUS IF IT IS ON HIGH WAY

Mileage: 37,000

TL* THE CONTACT OWNS A 2014 CADILLAC CTS. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE HUB BEARING WAS FAILING BECAUSE THE PARTS IN THE VEHICLE WERE DETERIORATING QUICKLY AFTER INSTALLATION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS TAKEN TO KEN BAT...

Mileage: 88,000

TL* THE CONTACT OWNS A 2014 CADILLAC CTS. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE HUB BEARING WAS FAILING BECAUSE THE PARTS IN THE VEHICLE WERE DETERIORATING QUICKLY AFTER INSTALLATION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS TAKEN TO KEN BAT...

Mileage: 88,000

TL* THE CONTACT OWNS A 2014 CADILLAC CTS. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED. IN ADDITION, THE INSTRUMENT PANEL FAILED. THE VEHICLE WAS TAKEN TO GRAHAM CHEVROLET CADILLAC (1515 W 4TH ST, MANSFIELD, OH 44906) WHERE IT WAS DIAGNOSED THAT THE WINDSHIELD WIPERS AND OTHER UNKNOWN COMPON...

Mileage: 240

TL* THE CONTACT OWNS A 2014 CADILLAC CTS. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED. IN ADDITION, THE INSTRUMENT PANEL FAILED. THE VEHICLE WAS TAKEN TO GRAHAM CHEVROLET CADILLAC (1515 W 4TH ST, MANSFIELD, OH 44906) WHERE IT WAS DIAGNOSED THAT THE WINDSHIELD WIPERS AND OTHER UNKNOWN COMPON...

Mileage: 240

TL* THE CONTACT OWNS A 2014 CADILLAC CTS. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED. IN ADDITION, THE INSTRUMENT PANEL FAILED. THE VEHICLE WAS TAKEN TO GRAHAM CHEVROLET CADILLAC (1515 W 4TH ST, MANSFIELD, OH 44906) WHERE IT WAS DIAGNOSED THAT THE WINDSHIELD WIPERS AND OTHER UNKNOWN COMPON...

Mileage: 240

COMPLETE REAR DIFFERENTIAL ASSY FAILURE, AT MY EXPENSE OF 4590.00 GM DID KICK IN 2500.00 BUT EVEN WITH THE REPAIR THERE IS NO FIX FOR THE REPLACEMENT THAT IS CURRENTLY BEING FIXED. A FULL RECALL WITH REPAIR, REIMBURSEMENT OR BUY OUT SHOULD BE DEMANDED, THIS IS A LIFE AND DEATH SAFETY ISSUE.

Mileage: 88,000

DRIVING DOWN FRONTAGE ROAD AT APROX. 30 MPH MY SUNROOF EXPLODED SUDDENLY AND BEGAN TO FALL INTO THE CAR. NO EVIDENCE OF ANYTHING STRIKING THE SUNROOF AND TEMP. NOT AN ISSUE. CAR WAS IN MOTION AND DRIVING STRAIGHT FORWARD ON ROAD.

Mileage: 28,722

TL* THE CONTACT OWNS A 2014 CADILLAC CTS EQUIPPED WITH PIRELLI ZERO RUN FLAT TIRES (NA), SIZE: 235/55ZR17 (NA). THE CONTACT STATED THAT THE FRONT TIRE EXPERIENCED BLISTERS ON THE SIDEWALL. THE CONTACT STATED THAT THE FAILURES OCCURRED AFTER HITTING POTHOLES AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN T...

Mileage: 43,000

TL* THE CONTACT OWNS A 2014 CADILLAC CTS. WHILE DRIVING 60 MPH, THE STEERING BECAME DIFFICULT TO MANEUVER AND THE PASSENGER SIDE OF THE VEHICLE DROPPED DOWNWARD WITHOUT WARNING. IN ADDITION THE WINDSHIELD FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR PASSENGER ...

Mileage: 6,000

TL* THE CONTACT OWNS A 2014 CADILLAC CTS. WHILE DRIVING 60 MPH, THE STEERING BECAME DIFFICULT TO MANEUVER AND THE PASSENGER SIDE OF THE VEHICLE DROPPED DOWNWARD WITHOUT WARNING. IN ADDITION THE WINDSHIELD FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR PASSENGER ...

Mileage: 6,000

FROZEN FRONT BRAKES AFTER WASHING OR DRIVING IN RAIN AND PARKING OVERNIGHT. HAVE TO PUT CAR IN GEAR AND FORCE FRONT BRAKES TO BREAK LOOSE. REAR WHEELS SPIN AND FRONT TIRES SLID APPROX 1 FOOT BEFORE BREAKING LOOSE. LOUD THUD AND CAR LEAPS FORWARD 1FOOT. *TR

Mileage: 21,000

I HAVE A DAMAGED RIGHT DAYTIME RUN LIGHT ON MY 2014 CADILLAC CTS. I HAVE NOT BEEN ABLE TO GET THE REPLACEMENT PART (PART# 20896556). GM NOW SAYS THERE ARE NON AVAILABLE IN THE SYSTEM AND HAVE PROVIDED NO HELP TO SECURE ONE. THIS PART FITS 2014 THRU 2016 CTS'S. THE VEHICLE IS NOT SAFE TO DRIVE AN...

Mileage: 41,000

IN THE PAST 2 1/2 YEARS I HAVE 7 TIRES REPLACED. THE SIDE-WALL OF THE TIRES SPLIT AND I BELIEVE THIS HAS TO DO WITH THE DEFECTIVE WHEELS. THESE ARE 18 INCH WHEELS AND I BELIEVE THEY ARE POORLY DESIGNED RESULTING IN THE TIRE SPLITTING. I HAVE NEVER EXPERIENCED THIS SORT OF REOCCURRING PROBLEM IN ANY ...

Mileage: 44,800

TL* THE CONTACT OWNS A 2014 CADILLAC CTS. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER ON FIVE DIFFERENT OCCASIONS WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FA...

Mileage: 1,000

4 TIRES HAVE SPLIT THE SIDE WALL DUE TO IMPACT ON THE ROAD IN THE LAST YEAR, PIRELLI PZERO RUN FLAT P245018, TIRES SEEM DEFECTIVE WITH SIDE WALL SPLITS AFTER MINOR IMPACTS.

Mileage: 26,000

2014 CADILLAC CTS. CONSUMER WRITES IN REGARDS TO FOUR FLAT TIRES DUE TO LOW PROFILE WHEELS.*SMD THE CONSUMER BELIEVED IN ORDER TO ELIMINATE THE PROBLEM, CADILLAC NEEDS TO REPLACE THE 19 INCH WHEELS AND TIRES WITH 18 INCH WHEELS AND TIRES THAT CAME EQUIPPED ON THE VEHICLE. THE CONSUMER STATED SHE ...

2014 CADILLAC CTS. CONSUMER WRITES IN REGARDS TO FOUR FLAT TIRES DUE TO LOW PROFILE WHEELS.*SMD THE CONSUMER BELIEVED IN ORDER TO ELIMINATE THE PROBLEM, CADILLAC NEEDS TO REPLACE THE 19 INCH WHEELS AND TIRES WITH 18 INCH WHEELS AND TIRES THAT CAME EQUIPPED ON THE VEHICLE. THE CONSUMER STATED SHE ...

2014 CADILLAC CTS. CONSUMER WRITES IN REGARDS TO VEHICLE RIGHT FRONT TIRE PRESSURE GAUGE DROPPED TO ZERO WHILE DRIVING AND IT SHOWED THE TIRE NEEDED AIR. *SMD THE CONSUMER STATED ACCORDING TO THE WINDOW STICKER, THE VEHICLE WAS EQUIPPED WITH ALL SEASON RUN FLAT TIRES ALONG WITH A TIRE PRESSURE M...

2 STARTERS FAILED WITHIN 17,500 MILES. SECOND STARTER FAILED WITHIN 1,000 MILES. 10/18/2015 CAR PARKED IN PARKING LOT. WOULD NOT START. TOWED TO DEALER - DIAGNOSED AS STARTER (MILEAGE 16,264). 11/20/2015 CAR PARKED IN GAS STATION. WOULD NOT START. TOWED TO DEALER - DIAGNOSED WITH SAME PROB...

Mileage: 17,243

ENGINE LIGHT TURNS ON AND MISFIRE.

Mileage: 8,000

TL* THE CONTACT OWNED A 2014 CADILLAC CTS. WHILE DRIVING 21 MPH OVER A BUMP IN THE ROAD, THE VEHICLE ACCELERATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE CAME TO A STOP WHEN IT CRASHED INTO A TREE. THE FRONT DRIVER SIDE AIR BAG FAILED TO DEPLOY AND THE SEAT BELT FAILED TO RESTRAIN THE CONTACT...

Mileage: 6,000

TL* THE CONTACT OWNED A 2014 CADILLAC CTS. WHILE DRIVING 21 MPH OVER A BUMP IN THE ROAD, THE VEHICLE ACCELERATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE CAME TO A STOP WHEN IT CRASHED INTO A TREE. THE FRONT DRIVER SIDE AIR BAG FAILED TO DEPLOY AND THE SEAT BELT FAILED TO RESTRAIN THE CONTACT...

Mileage: 6,000

TL* THE CONTACT OWNED A 2014 CADILLAC CTS. WHILE DRIVING 21 MPH OVER A BUMP IN THE ROAD, THE VEHICLE ACCELERATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE CAME TO A STOP WHEN IT CRASHED INTO A TREE. THE FRONT DRIVER SIDE AIR BAG FAILED TO DEPLOY AND THE SEAT BELT FAILED TO RESTRAIN THE CONTACT...

Mileage: 6,000

TL* THE CONTACT OWNED A 2014 CADILLAC CTS. WHILE DRIVING 21 MPH OVER A BUMP IN THE ROAD, THE VEHICLE ACCELERATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE CAME TO A STOP WHEN IT CRASHED INTO A TREE. THE FRONT DRIVER SIDE AIR BAG FAILED TO DEPLOY AND THE SEAT BELT FAILED TO RESTRAIN THE CONTACT...

Mileage: 6,000

7/15 OIL CHANGE AND TIRE ROTATION (AFTER ROTATION, CAR WAS PULLING TO THE RIGHT) MENTIONED MOLD/MILDEW SMELL AND IN TAKE PERSONNEL SET UP AN APPOINTMENT TO ADDRESS BOTH ROTATION AND AC SMELL FOR 7/27 7/27 - 8/7 RE-WORKED THE ROTATION PROBLEM ADDRESSED THE AC SMELL ISSUESAID IT WOULD TAKE ...

Mileage: 4,443

TL* THE CONTACT OWNS A 2014 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 30 MPH, THE STABILIZER CONTROL WARNING INDICATOR ILLUMINATED AS A MESSAGE DISPLAYED 'REDUCE ENGINE CAPACITY'. THERE WAS A REDUCTION IN THE ENGINE POWER AND THE VEHICLE THEN STALLED. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS N...

Mileage: 17,000

TL* THE CONTACT OWNS A 2014 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 30 MPH, THE STABILIZER CONTROL WARNING INDICATOR ILLUMINATED AS A MESSAGE DISPLAYED 'REDUCE ENGINE CAPACITY'. THERE WAS A REDUCTION IN THE ENGINE POWER AND THE VEHICLE THEN STALLED. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS N...

Mileage: 17,000

TURNED CAR ON AFTER PARKING AT A LOT. REVERSED TO EXIT AND THEN SUDDENLY, A WARNING LIGHT CAME ON STATING "POWER STEERING. DRIVE CAREFULLY". POWER STEERING WENT OFF ENTIRELY. IT WAS EXTREMELY HARD TO MOVE THE STEERING WHEEL. COULD BARELY GET CAR BACK INTO PARKING SPOT. TURNED ENGINE OFF TWICE BUT TH...

Mileage: 8,900

TL* THE CONTACT OWNS A 2014 CADILLAC CTS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN THE IGNITION SWITCH WAS TURNED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO FIND A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100. UPD...

Mileage: 100

TL* THE CONTACT OWNS A 2014 CADILLAC CTS. THE CONTACT STATED THE INGINTION SWITCH HAD ISSUES TURNING ON WHILE THE VEHICLE WAS IN PARK. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE....

Mileage: 23,962

TL* THE CONTACT OWNS A 2014 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING CAUSING THE CONTACT TO CRASH INTO A CURB. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE BODY SHOP. THE VEHIC...

Mileage: 18,000

2014 CADDY CTS PIRELLI P7 RUN FLAT 255/35/R19 TIRES TRAVELING SOUTH I95 HEADING BACK TO NY FROM CT. TEMP 37 DEGREES CLEAR SKIES. 55-60 MPH. HIT SLIGHT ROAD IMPERFECTION NOT POT HOLE. RF TIRE BLOWS OUT. THIRD TIME THIS HAS HAPPENED.1ST TIME LF TIRE 4600 MILES 3 MON OLD . 2ND TIME @9600 MILES NJ RF AN...

Mileage: 10,820

MY WIFE WAS DRIVING AND MADE A RIGHT HAND TURN INTO A PARKING LOT. THE CAR BY ITSELF AUTOMATICALLY SHUT OFF AND THE GEAR SHIFT WENT BY ITSELF FROM DRIVE POSITION INTO PARK. THE CAR DID RESTART. THE DEALER CANNOT FIND ANYTHING WRONG WITH THE CAR. *TR

Mileage: 400

2014 CADILLAC CTS RECALLED FOR IGNITION PROBLEM. CUSTOMER IS DISSATISFIED WITH RECALL REMEDY.. *CW

I HAVE TOLD THE DEALER THAT I LEASED THE CAR FROM THAT THERE IS A TERRIBLE GLARE AND REFLECTION ON THE WINDSHIELD FROM THE DASHBOARD. THE INTERIOR IS A NEW LIGHT COLOR AND THEY ARE HAVING PROBLEMS WITH REFLECTIONS OF THE CUTOUTS AND VENTS THAT MIRRORS THE WHOLE TOP OF DASH ON WINDSHIELD. WHEN SUN SH...

I HAVE TOLD THE DEALER THAT I LEASED THE CAR FROM THAT THERE IS A TERRIBLE GLARE AND REFLECTION ON THE WINDSHIELD FROM THE DASHBOARD. THE INTERIOR IS A NEW LIGHT COLOR AND THEY ARE HAVING PROBLEMS WITH REFLECTIONS OF THE CUTOUTS AND VENTS THAT MIRRORS THE WHOLE TOP OF DASH ON WINDSHIELD. WHEN SUN SH...

ORIGINAL WINDOW LABEL HAS GOVERNMENT 5 STAR RATING FOR FRONTAL CRASH AND ROLLOVER. THIS WAS IMPORTANT TO ME AS THIS WILL PROBABLY BE MY LAST CAR. LETTER DATED MAY 16, 2014 FROM GM CHANGED THE 5 STAR RATING TO NO RATING AT ALL. I'M SURE GM USED THE ORIGINAL WINDOW LABEL IN DETERMINING COST OF CAR AND...

Mileage: 3,500

ORIGINAL WINDOW LABEL HAS GOVERNMENT 5 STAR RATING FOR FRONTAL CRASH AND ROLLOVER. THIS WAS IMPORTANT TO ME AS THIS WILL PROBABLY BE MY LAST CAR. LETTER DATED MAY 16, 2014 FROM GM CHANGED THE 5 STAR RATING TO NO RATING AT ALL. I'M SURE GM USED THE ORIGINAL WINDOW LABEL IN DETERMINING COST OF CAR AND...

Mileage: 3,500

PURCHASED A NEW 2014 CADILLAC CTS, WINDOW STICKER SHOWED CLEARLY AND AS A SELLING FEATURE THAT THE CAR RECEIVED A GOVERNMENT 5 STAR SAFETY RATING FOR FRONTAL CRASH, DRIVER AND PASSENGER AND FOR ROLL OVER. FIVE MONTHS LATER, MAY 16, 2014 I RECEIVED A LETTER FROM CADILLAC STATING THAT THERE WAS AN E...

RETURNED HOME IN DRIVEWAY SHUT OFF CAR AND THE DRIVER SEAT AUTOMATICALLY MOVES AS FAR BACK AS THE TRACK WILL ALLOW WELL MY GRAND DAUGHTER WAS IN HER CAR SEAT IN THE REAR BEHIND ME, THE DRIVER AND THE SEAT CRUSHED HER FOOT AND BENT HER FOOT BACK WARDS . HER FOOT WAS TRAPPED AND WEDGED BETWEEN THE SE...

Mileage: 4,000

I WAS DRIVING A 2014 CADILLAC CTS ON 04/27/14, IN FREMONT, CA. VEHICLE CONFIGURATION: 2014 CTS 3.6L RWD PERFORMANCE. VIN, TO THE BEST OF MY KNOWLEDGE: 1G6AS5S39E0[XXX] THE INCIDENT OCCURRED AT APPROXIMATELY 11AM. THE PLANNED TRAVEL ROUTE WAS AS FOLLOWS: FREMONT CADILLAC, 5939 AUTOMALL...

I WAS DRIVING A 2014 CADILLAC CTS ON 04/27/14, IN FREMONT, CA. VEHICLE CONFIGURATION: 2014 CTS 3.6L RWD PERFORMANCE. VIN, TO THE BEST OF MY KNOWLEDGE: 1G6AS5S39E0[XXX] THE INCIDENT OCCURRED AT APPROXIMATELY 11AM. THE PLANNED TRAVEL ROUTE WAS AS FOLLOWS: FREMONT CADILLAC, 5939 AUTOMALL...

I WAS DRIVING A 2014 CADILLAC CTS ON 04/27/14, IN FREMONT, CA. VEHICLE CONFIGURATION: 2014 CTS 3.6L RWD PERFORMANCE. VIN, TO THE BEST OF MY KNOWLEDGE: 1G6AS5S39E0[XXX] THE INCIDENT OCCURRED AT APPROXIMATELY 11AM. THE PLANNED TRAVEL ROUTE WAS AS FOLLOWS: FREMONT CADILLAC, 5939 AUTOMALL...

TL* THE CONTACT OWNS A 2014 CADILLAC CTS COUPE (N/A). THE CONTACT STATED THAT THE VEHICLE DID NOT COME EQUIPPED WITH LIGHTING FOR THE SHIFT CONSOLE AND THE CONTACT BELIEVED IT WAS A SAFETY ISSUE SINCE IT DID NOT ALLOW THE OPERATOR OF THE VEHICLE TO SEE THE GEARS WHEN SHIFTING. THE VEHICLE WAS TAKEN ...

Mileage: 350