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Active Recalls (2)

25V175000 Mar 20, 2025 STEERING:ELECTRIC POWER ASSIST SYSTEM

General Motors LLC (GM) is recalling certain 2016-2018 Cadillac CTS, 2017-2018 Cadillac ATS, Chevrolet Camaro, and Chevrolet Corvette vehicles. The electric power steering (EPS) assist may fail.

19V086000 Feb 7, 2019 STEERING:ELECTRIC POWER ASSIST SYSTEM

General Motors LLC (GM) is recalling certain 2016-2018 Cadillac CTS, and 2017 Cadillac ATS, Chevrolet Camaro, and Chevrolet Corvette vehicles. The electric power steering (EPS) assist system may fail.

Complaints

Showing 20 of 64
Dec 20, 2025 Air Bags

The airbag warning light appeared 45 days ago. I immediately took my 2017 Cadillac to the dealer (Sewell Cadillac of Houston). The vehicle is covered under a Sewell Extended warranty until 2028. The dealer performed troubleshooting and determined that the passenger seat sensors/module (part # 84567...

Dec 20, 2025 Seats

The airbag warning light appeared 45 days ago. I immediately took my 2017 Cadillac to the dealer (Sewell Cadillac of Houston). The vehicle is covered under a Sewell Extended warranty until 2028. The dealer performed troubleshooting and determined that the passenger seat sensors/module (part # 84567...

Dec 20, 2025 Air Bags

The airbag warning light appeared 45 days ago. I immediately took my 2017 Cadillac to the dealer (Sewell Cadillac of Houston). The vehicle is covered under a Sewell Extended warranty until 2028. The dealer performed troubleshooting and determined that the passenger seat sensors/module (part # 84567...

Dec 20, 2025 Seats

The airbag warning light appeared 45 days ago. I immediately took my 2017 Cadillac to the dealer (Sewell Cadillac of Houston). The vehicle is covered under a Sewell Extended warranty until 2028. The dealer performed troubleshooting and determined that the passenger seat sensors/module (part # 84567...

Nov 23, 2025 Steering

The power steering went out on the vehicle. I was not driving at the time. There was a recall on these vehicles pertaining to the EPS module.

Nov 23, 2025 Steering

The power steering went out on the vehicle. I was not driving at the time. There was a recall on these vehicles pertaining to the EPS module.

Sep 20, 2025 Unknown Or Other

The Cadillac CUE screen cracks and becomes unresponsive. When driving this is effecting anything related to system including navigation, radio, hvac, phone and all other functions creating a distraction to the driver that could lead to an accident. This is not the first time that this has happened t...

Sep 20, 2025 Power Train

I purchased this vehicle is certified preowned Cadillac and during the warranty time I had a transmission issue that was causing the transmission to jerk when shifting from 1st to 2nd gear and at highway speeds, it would start jerking nonstop. I took it to the dealer and as per a service bulletin, t...

Sep 20, 2025 Engine

I purchased this vehicle is certified preowned Cadillac and during the warranty time I had a transmission issue that was causing the transmission to jerk when shifting from 1st to 2nd gear and at highway speeds, it would start jerking nonstop. I took it to the dealer and as per a service bulletin, t...

Sep 20, 2025 Unknown Or Other

The Cadillac CUE screen cracks and becomes unresponsive. When driving this is effecting anything related to system including navigation, radio, hvac, phone and all other functions creating a distraction to the driver that could lead to an accident. This is not the first time that this has happened t...

Sep 20, 2025 Power Train

I purchased this vehicle is certified preowned Cadillac and during the warranty time I had a transmission issue that was causing the transmission to jerk when shifting from 1st to 2nd gear and at highway speeds, it would start jerking nonstop. I took it to the dealer and as per a service bulletin, t...

Sep 20, 2025 Engine

I purchased this vehicle is certified preowned Cadillac and during the warranty time I had a transmission issue that was causing the transmission to jerk when shifting from 1st to 2nd gear and at highway speeds, it would start jerking nonstop. I took it to the dealer and as per a service bulletin, t...

Sep 5, 2025 Unknown Or Other

OnStar is unable to communicate with my vehicle. When I bought the car 2 years ago, it connected fine. Not OnStar is unable to ping my car. Appears the. Module goes out on a lot of cars since I was told it is on back order and not sure if that was the true peoblem

Sep 5, 2025 Unknown Or Other

OnStar is unable to communicate with my vehicle. When I bought the car 2 years ago, it connected fine. Not OnStar is unable to ping my car. Appears the. Module goes out on a lot of cars since I was told it is on back order and not sure if that was the true peoblem

Jul 12, 2025 Power Train

I began hearing a “hum” when driving my vehicle and dismissed it thinking it was the type of low profile, no flat tires. After a getting new tires, brakes, brake pads, and control arms, we still heard the “hum” and it continued to get louder. We took the car to 4 different places where they ...

Jul 12, 2025 Steering

Unknown I have been driving my car for 2 years now. For about the last year the steering in has been handling horrible and I have checked all parts every think is in good condition. I have read online it's a common problem and I see it as a safety concern especially since it's recalled on the same ...

Jul 12, 2025 Power Train

Unknown I have been driving my car for 2 years now. For about the last year the steering in has been handling horrible and I have checked all parts every think is in good condition. I have read online it's a common problem and I see it as a safety concern especially since it's recalled on the same ...

Jul 12, 2025 Power Train

I began hearing a “hum” when driving my vehicle and dismissed it thinking it was the type of low profile, no flat tires. After a getting new tires, brakes, brake pads, and control arms, we still heard the “hum” and it continued to get louder. We took the car to 4 different places where they ...

Jul 12, 2025 Steering

Unknown I have been driving my car for 2 years now. For about the last year the steering in has been handling horrible and I have checked all parts every think is in good condition. I have read online it's a common problem and I see it as a safety concern especially since it's recalled on the same ...

Jul 12, 2025 Power Train

Unknown I have been driving my car for 2 years now. For about the last year the steering in has been handling horrible and I have checked all parts every think is in good condition. I have read online it's a common problem and I see it as a safety concern especially since it's recalled on the same ...

Mar 14, 2025 Air Bags

Passenger sensing device for the passenger seat is failing intermittently. Service airbag light is coming on periodically, and, when it does, the passenger "Airbag ON" light fails to illuminate even if a passenger over 100 lbs is in the seat. This is a long recurring issue with all GM cars where the...

Mar 14, 2025 Air Bags

Passenger sensing device for the passenger seat is failing intermittently. Service airbag light is coming on periodically, and, when it does, the passenger "Airbag ON" light fails to illuminate even if a passenger over 100 lbs is in the seat. This is a long recurring issue with all GM cars where the...

Mar 4, 2025 Steering

Power steering went out and exhibited the same symptoms as GM recall N182182760, but my vin is not included in the recall.

Mar 4, 2025 Steering

Power steering went out and exhibited the same symptoms as GM recall N182182760, but my vin is not included in the recall.

Mar 2, 2025 Suspension

My dream car…2017 Cadillac CTS 3.6L prem. Lux. I’ve noticed a lot of complaints with very low miles under 30,000 service suspension system, car has new Perelli tires 19” and the driver front tire went flat. What’s going on, I don’t want the dealer to take advantage of me. I can’t underst...

Mar 2, 2025 Wheels

My dream car…2017 Cadillac CTS 3.6L prem. Lux. I’ve noticed a lot of complaints with very low miles under 30,000 service suspension system, car has new Perelli tires 19” and the driver front tire went flat. What’s going on, I don’t want the dealer to take advantage of me. I can’t underst...

Mar 2, 2025 Steering

My dream car…2017 Cadillac CTS 3.6L prem. Lux. I’ve noticed a lot of complaints with very low miles under 30,000 service suspension system, car has new Perelli tires 19” and the driver front tire went flat. What’s going on, I don’t want the dealer to take advantage of me. I can’t underst...

Mar 2, 2025 Suspension

My dream car…2017 Cadillac CTS 3.6L prem. Lux. I’ve noticed a lot of complaints with very low miles under 30,000 service suspension system, car has new Perelli tires 19” and the driver front tire went flat. What’s going on, I don’t want the dealer to take advantage of me. I can’t underst...

Mar 2, 2025 Wheels

My dream car…2017 Cadillac CTS 3.6L prem. Lux. I’ve noticed a lot of complaints with very low miles under 30,000 service suspension system, car has new Perelli tires 19” and the driver front tire went flat. What’s going on, I don’t want the dealer to take advantage of me. I can’t underst...

Mar 2, 2025 Steering

My dream car…2017 Cadillac CTS 3.6L prem. Lux. I’ve noticed a lot of complaints with very low miles under 30,000 service suspension system, car has new Perelli tires 19” and the driver front tire went flat. What’s going on, I don’t want the dealer to take advantage of me. I can’t underst...

Oct 15, 2024 Power Train

Rear differential failed on a vehicle with 60,000 miles and required a $4,200 repair. The manufacturer warranty covers up to 70,000 miles, but the age of the vehicle voided the warranty. Five Year manufacturer warranty and the vehicle is 7 years old, but within the mileage. Without the repair th...

Oct 15, 2024 Power Train

Rear differential failed on a vehicle with 60,000 miles and required a $4,200 repair. The manufacturer warranty covers up to 70,000 miles, but the age of the vehicle voided the warranty. Five Year manufacturer warranty and the vehicle is 7 years old, but within the mileage. Without the repair th...

Jul 28, 2024 Power Train

The rear differential has failed in my vehicle, and I was told by the dealer it is a safety hazzard & could lock up, leave me stranded or cause an accident. (this is the same safety issue as thousands of other vehicles most from 2014 & 2015 that IS on a recall).

Jul 28, 2024 Power Train

The rear differential has failed in my vehicle, and I was told by the dealer it is a safety hazzard & could lock up, leave me stranded or cause an accident. (this is the same safety issue as thousands of other vehicles most from 2014 & 2015 that IS on a recall).

Jan 12, 2024 Power Train 105,188 mi

The contact owns a 2017 Cadillac CTS. The contact took the vehicle to a dealer for maintenance. The contact was advised by the dealer that the differential was leaking and diagnosed the differential and determined that the roll pins and pinion gear were showing unusual wear. The contact had the vehi...

Jan 12, 2024 Power Train 105,188 mi

The contact owns a 2017 Cadillac CTS. The contact took the vehicle to a dealer for maintenance. The contact was advised by the dealer that the differential was leaking and diagnosed the differential and determined that the roll pins and pinion gear were showing unusual wear. The contact had the vehi...

Oct 4, 2023 Steering 50,000 mi

The contact owns a 2017 Cadillac CTS. The contact stated while driving at an undisclosed speed, the contact became aware that the electronic power steering was not functioning properly. The EPS warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic to be di...

Oct 4, 2023 Steering 50,000 mi

The contact owns a 2017 Cadillac CTS. The contact stated while driving at an undisclosed speed, the contact became aware that the electronic power steering was not functioning properly. The EPS warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic to be di...

Jul 12, 2023 Power Train 65,000 mi

The contact owns a 2017 Cadillac CTS. The contact stated while driving at various speeds and making a turn, the rear of the vehicle was dragging. Additionally, the contact stated that the rear tires were bowed out. The vehicle was taken to an independent mechanic, where it was diagnosed that the rea...

Jul 12, 2023 Power Train 65,000 mi

The contact owns a 2017 Cadillac CTS. The contact stated while driving at various speeds and making a turn, the rear of the vehicle was dragging. Additionally, the contact stated that the rear tires were bowed out. The vehicle was taken to an independent mechanic, where it was diagnosed that the rea...

Aug 1, 2022 Tires

The tire sidewall blew out prematurely. 245 40 r18

Aug 1, 2022 Tires

The tire sidewall blew out prematurely. 245 40 r18

Jun 24, 2022 Electrical System

our 2017 Cadillac CTS-V has all of a sudden a cracked CUE screen. The car is garage kept and only has 14395 miles. It just spontaneously cracked. The dealer that is fixing it is making us pay $125 deductible to get it fixed even though there is a class action law suit currently for others that h...

Jun 24, 2022 Electrical System

our 2017 Cadillac CTS-V has all of a sudden a cracked CUE screen. The car is garage kept and only has 14395 miles. It just spontaneously cracked. The dealer that is fixing it is making us pay $125 deductible to get it fixed even though there is a class action law suit currently for others that h...

Feb 6, 2021 Unknown Or Other 38,000 mi

CADILLAC CUE INFOTAINMENT SYSTEM WORKS MAYBE 25% OF THE TIME. THE OTHER 75% THE SYSTEM IS UNRESPONSIVE AND GLITCHY. I CAN NOT ACCESS SOME OF THE MOST IMPORTANT FEATURES. THESE SAME FEATURES ARE THE REASON FOR THE INITIAL PURCHASE. BUT BEING THAT I CAN'T USE THEM WHEN I NEED THEM, I AM NOW REGRETTING...

Feb 6, 2021 Unknown Or Other 38,000 mi

CADILLAC CUE INFOTAINMENT SYSTEM WORKS MAYBE 25% OF THE TIME. THE OTHER 75% THE SYSTEM IS UNRESPONSIVE AND GLITCHY. I CAN NOT ACCESS SOME OF THE MOST IMPORTANT FEATURES. THESE SAME FEATURES ARE THE REASON FOR THE INITIAL PURCHASE. BUT BEING THAT I CAN'T USE THEM WHEN I NEED THEM, I AM NOW REGRETTING...

Dec 20, 2019 Unknown Or Other 12,000 mi

THE CADILLAC CUE COMPUTER SCREEN WHICH CONTROLS THE BLUETOOTH, RADIO & GPS, FROZE IN SEPT 2019. WHILE DRIVING OUT OF STATE OUR BLUETOOTH & GPS WERE UNAVAILABLE. THE DEALERSHIP COULDN'T DUPLICATE THE ISSUE. THIS WAS HAPPENING IN DIFFERENT LOCATIONS, A COMPLETE OFF & ON WITH THE SCREEN GOING BLACK. DE...

Dec 20, 2019 Unknown Or Other 12,000 mi

THE CADILLAC CUE COMPUTER SCREEN WHICH CONTROLS THE BLUETOOTH, RADIO & GPS, FROZE IN SEPT 2019. WHILE DRIVING OUT OF STATE OUR BLUETOOTH & GPS WERE UNAVAILABLE. THE DEALERSHIP COULDN'T DUPLICATE THE ISSUE. THIS WAS HAPPENING IN DIFFERENT LOCATIONS, A COMPLETE OFF & ON WITH THE SCREEN GOING BLACK. DE...

Dec 12, 2019 Power Train 37,247 mi

THE CAR HAS 37250 MILES ON IT. 6 MONTHS AGO, IT STARTED SHIFTING ROUGHLY BETWEEN 1ST AND 2ND GEAR. WE TOOK IT TO WALDORF CADILLAC/GM IN WALDORF, MD. THEY ACKNOWLEDGED IT WAS A KNOWN ISSUE AND WOULD TAKE THE FOLLOWING STEPS: FLUSH THE TRANSMISSION, RE-PROGRAM THE TRANSMISSION, REPLACE THE VALVE, AND ...

Dec 12, 2019 Power Train 37,247 mi

THE CAR HAS 37250 MILES ON IT. 6 MONTHS AGO, IT STARTED SHIFTING ROUGHLY BETWEEN 1ST AND 2ND GEAR. WE TOOK IT TO WALDORF CADILLAC/GM IN WALDORF, MD. THEY ACKNOWLEDGED IT WAS A KNOWN ISSUE AND WOULD TAKE THE FOLLOWING STEPS: FLUSH THE TRANSMISSION, RE-PROGRAM THE TRANSMISSION, REPLACE THE VALVE, AND ...

Dec 9, 2019 Electrical System 15,000 mi

WHILE THE TOUCHTONE SCREEN HAS FAILED TWICE AND CADILLAC HAS REPLACED IT MORE IMPORTANT THAN THAT IS THE FACT THAT THE CAR WAS ORDERED WITH THE CARBON FIBER WHEEL PACKAGE AND THOSE WHEELS HAVE CRACKED/ CANT HOLD AIR PRESSURE THE DEALER HAS REPLACED ONE BUT SAID THEY CANNOT REPLACE THE SET OF 4- ...

Dec 9, 2019 Wheels 15,000 mi

WHILE THE TOUCHTONE SCREEN HAS FAILED TWICE AND CADILLAC HAS REPLACED IT MORE IMPORTANT THAN THAT IS THE FACT THAT THE CAR WAS ORDERED WITH THE CARBON FIBER WHEEL PACKAGE AND THOSE WHEELS HAVE CRACKED/ CANT HOLD AIR PRESSURE THE DEALER HAS REPLACED ONE BUT SAID THEY CANNOT REPLACE THE SET OF 4- ...

Dec 9, 2019 Electrical System 15,000 mi

WHILE THE TOUCHTONE SCREEN HAS FAILED TWICE AND CADILLAC HAS REPLACED IT MORE IMPORTANT THAN THAT IS THE FACT THAT THE CAR WAS ORDERED WITH THE CARBON FIBER WHEEL PACKAGE AND THOSE WHEELS HAVE CRACKED/ CANT HOLD AIR PRESSURE THE DEALER HAS REPLACED ONE BUT SAID THEY CANNOT REPLACE THE SET OF 4- ...

Dec 9, 2019 Wheels 15,000 mi

WHILE THE TOUCHTONE SCREEN HAS FAILED TWICE AND CADILLAC HAS REPLACED IT MORE IMPORTANT THAN THAT IS THE FACT THAT THE CAR WAS ORDERED WITH THE CARBON FIBER WHEEL PACKAGE AND THOSE WHEELS HAVE CRACKED/ CANT HOLD AIR PRESSURE THE DEALER HAS REPLACED ONE BUT SAID THEY CANNOT REPLACE THE SET OF 4- ...

Aug 26, 2019 Vehicle Speed Control Crash 15,000 mi

TL* THE CONTACT OWNS A 2017 CADILLAC CTS. THE CONTACT STATED WHILE STOPPED AT A LIGHT THE RPM' S INCREASED, THE VEHICLE ATTEMPTED TO ACCELERATE ON ITS OWN. THE CONTACT STATED AS THE BRAKE PEDAL WAS DEPRESSED HE TURNED OF THE VEHICLE, SHIFTED TO NEUTRAL, RESTARTED THE VEHICLE AND WAS ABLE TO DRIVE TH...

Aug 26, 2019 Vehicle Speed Control Crash 15,000 mi

TL* THE CONTACT OWNS A 2017 CADILLAC CTS. THE CONTACT STATED WHILE STOPPED AT A LIGHT THE RPM' S INCREASED, THE VEHICLE ATTEMPTED TO ACCELERATE ON ITS OWN. THE CONTACT STATED AS THE BRAKE PEDAL WAS DEPRESSED HE TURNED OF THE VEHICLE, SHIFTED TO NEUTRAL, RESTARTED THE VEHICLE AND WAS ABLE TO DRIVE TH...

Jun 24, 2019 Power Train 35,000 mi

CAR HAS LOCKED IN 2ND OR 3RD GEAR TWO DIFFERENT TIMES, BOTH AFTER LONG DRIVES (2+ HOURS AT HIGHWAY SPEEDS) AND WOULD NOT DOWNSHIFT INTO 1ST TO STOP MOVEMENT. THE FIRST TIME WAS A STOP LIGHT AND ALMOST CAUSED AN ACCIDENT, THE SECOND TIME WAS IN MY DRIVEWAY AND ALMOST HIT THE HOUSE. GOOD BRAKES ARE ...

Jun 24, 2019 Power Train 35,000 mi

CAR HAS LOCKED IN 2ND OR 3RD GEAR TWO DIFFERENT TIMES, BOTH AFTER LONG DRIVES (2+ HOURS AT HIGHWAY SPEEDS) AND WOULD NOT DOWNSHIFT INTO 1ST TO STOP MOVEMENT. THE FIRST TIME WAS A STOP LIGHT AND ALMOST CAUSED AN ACCIDENT, THE SECOND TIME WAS IN MY DRIVEWAY AND ALMOST HIT THE HOUSE. GOOD BRAKES ARE ...

Apr 3, 2019 Steering

TL* THE CONTACT OWNS A 2017 CADILLAC CTS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V086000 (STEERING) AND STATED THAT THE REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME. FITZGERALD CHEVROLET (114 BAUGHMANS LANE, FREDERICK, MD 21702) CONFIRMED THAT PARTS WERE NOT AVAILABLE...

Apr 3, 2019 Steering

TL* THE CONTACT OWNS A 2017 CADILLAC CTS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V086000 (STEERING) AND STATED THAT THE REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME. FITZGERALD CHEVROLET (114 BAUGHMANS LANE, FREDERICK, MD 21702) CONFIRMED THAT PARTS WERE NOT AVAILABLE...

Apr 2, 2019 Steering 17,100 mi

TL* THE CONTACT LEASES A 2017 CADILLAC CTS. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED WITHOUT WARNING AND BECAME DIFFICULT TO STEER. THE CONTACT CONTINUED TO DRIVE THE VEHICLE TO HER RESIDENCE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V086000 (STEERING); HOWEVER, T...

Apr 2, 2019 Steering 17,100 mi

TL* THE CONTACT LEASES A 2017 CADILLAC CTS. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED WITHOUT WARNING AND BECAME DIFFICULT TO STEER. THE CONTACT CONTINUED TO DRIVE THE VEHICLE TO HER RESIDENCE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V086000 (STEERING); HOWEVER, T...

May 16, 2018 Wheels 15,200 mi

4 FLAT TIRES IN WEEKS. DESIGN FLAW WITH THE WHEEL. TIRE SIDEWALL IS CUT BY THE WHEEL WHEN HITTING ROAD IMPERFECTIONS. THEY ARE LOW PROFILE TIRES BUT THEY DO NOT HANDLE BASIC ROAD IMPERFECTIONS. THE WHEEL AND TIRE COMBO RENDERS THE CAR UNRELIABLE FOR TRANSPORTATION.

May 16, 2018 Wheels 15,200 mi

4 FLAT TIRES IN WEEKS. DESIGN FLAW WITH THE WHEEL. TIRE SIDEWALL IS CUT BY THE WHEEL WHEN HITTING ROAD IMPERFECTIONS. THEY ARE LOW PROFILE TIRES BUT THEY DO NOT HANDLE BASIC ROAD IMPERFECTIONS. THE WHEEL AND TIRE COMBO RENDERS THE CAR UNRELIABLE FOR TRANSPORTATION.