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Complaints

Showing 20 of 32
Oct 27, 2025 Engine And Engine Cooling 74,990 mi

The contact owns a 2019 Cadillac CTS. The contact stated that while driving at 40 MPH, the check engine warning light illuminated. The vehicle was taken to an Auto Parts Store and was diagnosed with catalytic converter failure. The contact stated that upon cleaning the catalytic converter and drivin...

Oct 27, 2025 Engine And Engine Cooling 74,990 mi

The contact owns a 2019 Cadillac CTS. The contact stated that while driving at 40 MPH, the check engine warning light illuminated. The vehicle was taken to an Auto Parts Store and was diagnosed with catalytic converter failure. The contact stated that upon cleaning the catalytic converter and drivin...

Apr 30, 2025 Engine

I believe it’s the transmission it’s not changing gears like it supposed to only have 52,000 miles on the dash. It’s have to be defective. No Incident

Apr 30, 2025 Power Train

I believe it’s the transmission it’s not changing gears like it supposed to only have 52,000 miles on the dash. It’s have to be defective. No Incident

Apr 30, 2025 Engine

I believe it’s the transmission it’s not changing gears like it supposed to only have 52,000 miles on the dash. It’s have to be defective. No Incident

Apr 30, 2025 Power Train

I believe it’s the transmission it’s not changing gears like it supposed to only have 52,000 miles on the dash. It’s have to be defective. No Incident

Jan 13, 2025 Steering 59,000 mi

The contact owns a 2019 Cadillac CTS. The contact stated that the trim on the steering wheel had started to peel off. Due to the failure, the edges of the steering wheel where the trim was located had started peeling off and were sharp, causing serious concerns while driving the vehicle. The local d...

Jan 13, 2025 Steering 59,000 mi

The contact owns a 2019 Cadillac CTS. The contact stated that the trim on the steering wheel had started to peel off. Due to the failure, the edges of the steering wheel where the trim was located had started peeling off and were sharp, causing serious concerns while driving the vehicle. The local d...

Nov 17, 2024 Power Train

The rear differential started making noise and growling. Upon draining the differential, we found a lot of metal debris. Upon reading on this issue, we found that Cadillac has had this issue with past models. It seems that the original G.M. part is no longer available. This could be a safety risk if...

Nov 17, 2024 Power Train

The rear differential started making noise and growling. Upon draining the differential, we found a lot of metal debris. Upon reading on this issue, we found that Cadillac has had this issue with past models. It seems that the original G.M. part is no longer available. This could be a safety risk if...

Feb 7, 2023 Back Over Prevention

The backup camera grid on our 2019 vehicle disappears most of the time when we start in reverse after turning on the engine. We have taken our vehicle into local Cadillac dealership service departments over the past 3 years and they have replaced cables, backup camera, radio equipment, interface sc...

Feb 7, 2023 Unknown Or Other

The backup camera grid on our 2019 vehicle disappears most of the time when we start in reverse after turning on the engine. We have taken our vehicle into local Cadillac dealership service departments over the past 3 years and they have replaced cables, backup camera, radio equipment, interface sc...

Feb 7, 2023 Back Over Prevention

The backup camera grid on our 2019 vehicle disappears most of the time when we start in reverse after turning on the engine. We have taken our vehicle into local Cadillac dealership service departments over the past 3 years and they have replaced cables, backup camera, radio equipment, interface sc...

Feb 7, 2023 Unknown Or Other

The backup camera grid on our 2019 vehicle disappears most of the time when we start in reverse after turning on the engine. We have taken our vehicle into local Cadillac dealership service departments over the past 3 years and they have replaced cables, backup camera, radio equipment, interface sc...

Jul 5, 2022 Power Train

The vehicle hard shifts in low gear and at low speeds. The hard shifting makes the car hard to handle in slow speed situations such as parking lots. Because the car lurches forward unexpectedly, it poses a safety concern toward nearby pedestrians.

Jul 5, 2022 Power Train

The vehicle hard shifts in low gear and at low speeds. The hard shifting makes the car hard to handle in slow speed situations such as parking lots. Because the car lurches forward unexpectedly, it poses a safety concern toward nearby pedestrians.

Jul 15, 2021 Engine

Seat is adjusting during driving. Moving between presets. Setting position 1 automatically all the way forward. Heat in the seat turning on.

Jul 15, 2021 Seats

Seat is adjusting during driving. Moving between presets. Setting position 1 automatically all the way forward. Heat in the seat turning on.

Jul 15, 2021 Electrical System

Seat is adjusting during driving. Moving between presets. Setting position 1 automatically all the way forward. Heat in the seat turning on.

Jul 15, 2021 Engine

Seat is adjusting during driving. Moving between presets. Setting position 1 automatically all the way forward. Heat in the seat turning on.

Jul 15, 2021 Seats

Seat is adjusting during driving. Moving between presets. Setting position 1 automatically all the way forward. Heat in the seat turning on.

Jul 15, 2021 Electrical System

Seat is adjusting during driving. Moving between presets. Setting position 1 automatically all the way forward. Heat in the seat turning on.

May 31, 2021 Unknown Or Other

My 2019 CTS Cadillac CUE screen shattered for no reason. I was not driving the car. I went out to the car on Thursday, May 27, 2021 and the screen had shattered over night. The system is still working but it is hard to see the screen. The car is leased and only has 20,586 miles. I have only had it ...

May 31, 2021 Unknown Or Other

My 2019 CTS Cadillac CUE screen shattered for no reason. I was not driving the car. I went out to the car on Thursday, May 27, 2021 and the screen had shattered over night. The system is still working but it is hard to see the screen. The car is leased and only has 20,586 miles. I have only had it ...

Dec 6, 2019 Fuel/propulsion System

BOUGHT A USED CAR FROM AUTO BOUTIQUE ON 10/15/19 WITH CAR FAX REPORT SHOWING NO STRUCTURAL DAMAGE. WHEN WE TEST DROVE THE CAR WE NOTICE THE CHECK ENGINE LIGHT WAS ON AND A VIBRATION. WE WERE TOLD TO MAKE AN APPOINTMENT AND THEY WOULD ADDRESS THE ISSUE. WENT ON 10/18/19 FOR MY APPT, WAS THERE 8 HOURS...

Dec 6, 2019 Suspension

BOUGHT A USED CAR FROM AUTO BOUTIQUE ON 10/15/19 WITH CAR FAX REPORT SHOWING NO STRUCTURAL DAMAGE. WHEN WE TEST DROVE THE CAR WE NOTICE THE CHECK ENGINE LIGHT WAS ON AND A VIBRATION. WE WERE TOLD TO MAKE AN APPOINTMENT AND THEY WOULD ADDRESS THE ISSUE. WENT ON 10/18/19 FOR MY APPT, WAS THERE 8 HOURS...

Dec 6, 2019 Wheels

BOUGHT A USED CAR FROM AUTO BOUTIQUE ON 10/15/19 WITH CAR FAX REPORT SHOWING NO STRUCTURAL DAMAGE. WHEN WE TEST DROVE THE CAR WE NOTICE THE CHECK ENGINE LIGHT WAS ON AND A VIBRATION. WE WERE TOLD TO MAKE AN APPOINTMENT AND THEY WOULD ADDRESS THE ISSUE. WENT ON 10/18/19 FOR MY APPT, WAS THERE 8 HOURS...

Dec 6, 2019 Fuel/propulsion System

BOUGHT A USED CAR FROM AUTO BOUTIQUE ON 10/15/19 WITH CAR FAX REPORT SHOWING NO STRUCTURAL DAMAGE. WHEN WE TEST DROVE THE CAR WE NOTICE THE CHECK ENGINE LIGHT WAS ON AND A VIBRATION. WE WERE TOLD TO MAKE AN APPOINTMENT AND THEY WOULD ADDRESS THE ISSUE. WENT ON 10/18/19 FOR MY APPT, WAS THERE 8 HOURS...

Dec 6, 2019 Suspension

BOUGHT A USED CAR FROM AUTO BOUTIQUE ON 10/15/19 WITH CAR FAX REPORT SHOWING NO STRUCTURAL DAMAGE. WHEN WE TEST DROVE THE CAR WE NOTICE THE CHECK ENGINE LIGHT WAS ON AND A VIBRATION. WE WERE TOLD TO MAKE AN APPOINTMENT AND THEY WOULD ADDRESS THE ISSUE. WENT ON 10/18/19 FOR MY APPT, WAS THERE 8 HOURS...

Dec 6, 2019 Wheels

BOUGHT A USED CAR FROM AUTO BOUTIQUE ON 10/15/19 WITH CAR FAX REPORT SHOWING NO STRUCTURAL DAMAGE. WHEN WE TEST DROVE THE CAR WE NOTICE THE CHECK ENGINE LIGHT WAS ON AND A VIBRATION. WE WERE TOLD TO MAKE AN APPOINTMENT AND THEY WOULD ADDRESS THE ISSUE. WENT ON 10/18/19 FOR MY APPT, WAS THERE 8 HOURS...

Oct 29, 2019 Unknown Or Other 8,200 mi

I LEASED A CADILLAC 2019 CTS IN DECEMBER 2018. THE CAR'S ENGINE ACCELERATES SPORADICALLY ON ITS OWN. IT HAPPENED TO ME APPROXIMATELY 10 TIMES WHILE DRIVING AT VERY LOW SPEED, DURING STOP AND GO TRAFFIC AND AS I WAS ENTERING A PARKING SPOT. THREE SUCH EVENTS OCCURRED WITHIN TEN MINUTES WHILE INCHING...

Oct 29, 2019 Unknown Or Other 8,200 mi

I LEASED A CADILLAC 2019 CTS IN DECEMBER 2018. THE CAR'S ENGINE ACCELERATES SPORADICALLY ON ITS OWN. IT HAPPENED TO ME APPROXIMATELY 10 TIMES WHILE DRIVING AT VERY LOW SPEED, DURING STOP AND GO TRAFFIC AND AS I WAS ENTERING A PARKING SPOT. THREE SUCH EVENTS OCCURRED WITHIN TEN MINUTES WHILE INCHING...