1998 CADILLAC DEVILLE Air Bags Problems

39 complaints about Air Bags

39
Complaints
9
Crashes
0
Fires
1
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Air Bags Complaints (39)

Mar 23, 2017

TAKATA RECALL. AIR BAG LIGHT IS ON A FEW DAYS AGO. ALSO, VEHICLE OVERHEATED AND NEEDED NEW WATER PUMP SEVERAL YEARS AGO. KEEP HAVING TO REPLACE THE BATTERY. SMOKE WAS COMING UP FROM FRONT AND TURN SIGNALS DID NOT WORK. HAD TO REPLACE FALL 2016 HORN DID NOT WORK, HAD TO REPLACE PART INSIDE STEERING WHEEL. JAN 2017

Mileage: 4

Feb 22, 2015

THERE WAS A RECALL ON THE AIRBAG SENSOR OF MY VEHICLE IN 2000. I WAS NOT AWARE OF @ THAT TIME BECAUSE I HAD NOT PURCHASED IT FROM THE LOCAL DEALERSHIP YET. ON FEB.16,2015 I CALLED THE 1800.458.8006 & WAS TOLD THAT I WOULD HAVE TO PAY TO HAVE THE PART DIAGNOSED & FIXED IF NEEDED. THE REP. & I WENT BACK & FORTH AS TO WHO SHOULD PAY FOR THIS ETC.,.I CALLED AGAIN ON 2-19-2015 SPOKE WITH ANOTHER REP. STILL GOT THE SAME ANSWER.BASICALLY I WAS TOLD THAT THE RECALL WAS CLOSED OUT IN 2001. WHEN I ASKED BOTH REPS.THAT I SPOKE WITH IF THAT MEANT THERE WAS A EXPIRATION DATE, I WAS TOLD NO. THERE WERE OTHER QUESTIONS THAT I ASKED IN REFERENCE TO THE MATTER THAT DOES NOT ADD UP BETWEEN EACH REP. & THE LOCAL CADILLAC TECHNICIAN THAT THE FIRST REP. CONNECTED ME WITH. I NEED HELP IN SOLVING THIS PROBLEM.THE CASE # [XXX]. THERE ARE OTHER FACTORS I DOCUMENTED IF NEEDED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Jan 18, 2008

TL*THE CONTACT OWNS A 1998 CADILLAC DEVILLE. IN SEPTEMBER OF 2003, THE AIR BAGS DEPLOYED WITHOUT AN IMPACT WHILE DRIVING 35 MPH. THERE WERE OCCUPANTS IN THE VEHICLE AT THE TIME OF THE FAILURE. GM REPAIRED THE VEHICLE; HOWEVER, THE AIR BAGS CONTINUED TO DEPLOY FOR NO APPARENT REASON. THERE WAS ONE INJURY. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 177,040 AND FAILURE MILEAGE WAS APPROXIMATELY 73,000.

Mileage: 73,000

Aug 7, 2006 Crash

DT*: THE CONTACT STATED WHILE DRIVING 55 MPH ON NORMAL ROAD CONDITIONS, THERE WAS AN ACCIDENT DUE TO TEMPORARILY LOSING CONSCIOUSNESS. THE CONTACT AND A PASSENGER WERE BOTH WEARING SEATBELTS. THE SEATBELTS DID NOT RESTRAIN THE OCCUPANTS DURING THE ACCIDENT AND THE AIRBAGS DID NOT DEPLOY. THE CONTACT AND THE PASSENGER BOTH ENDURED MODERATE INJURIES; THE CONTACT SUSTAINED A CONCUSSION, AND NECK PROBLEMS WHILE THE PASSENGER SUSTAINED A CONCUSSION, CRACKED BREAST BONE AND KNEE INJURY. THE VEHICLE WAS TOTALED AND TOWED TO A SERVICE LOT. PICTURES WERE TAKEN AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED WHO SENT OUT AN INDEPENDENT INSPECTOR. A REPORT WAS FILED CONCLUDING THAT THE SEATBELT AND AIRBAGS WERE WORKING PROPERLY BUT WERE IN LOCK MODE. THE CONTACT EXPRESS THAT PRIOR TO THE ACCIDENT THE AIRBAGS WERE ON RECALL #00V217000 .

Feb 17, 2006

DT*: THE CONTACT STATED WHEN THE PASSENGER SIDE DOOR WAS SHUT, THE PASSENGER SIDE AIRBAG DEPLOYED. THE VEHICLE WAS DRIVEN AWAY FROM THE SCENE AND HAS NOT BEEN SEEN BY A MECHANIC. THE CONSUMER WAS QUOTED A PRICE OF OVER 10000 DOLLARS. UPDATED 03/09/06.

Mileage: 66,000

Oct 27, 2005 Crash

DT: THE CONTACT STATED ON 10-17-05 WAS DRIVING WHEN SHE HEARD A NOISE THAT SOUNDED LIKE A SOMETHING SCRAPED THE BOTTOM OF THE CAR. IMMEDIATELY THE DRIVER'S SIDE AND PASSENGER'S SIDE AIR BAGS DEPLOYED. THERE WERE TWO PEOPLE IN THE FRONT SEAT OF THE CAR. NO ONE WAS SERIOUSLY INJURED. THE DEALER SAID THERE HAD BEEN A PROBLEM IN THE PAST, BUT NOT THE FRONT. HE ALSO, SAID THE SENSORS WERE PROBABLY BAD. SHE DID NOT RECALL AN AIR BAG LIGHT ILLUMINATING IN THE CAR PRIOR TO THIS INCIDENT.

Mileage: 121,058

Oct 25, 2005

DT: THE CONTACT'S DAUGHTER WAS DRIVING WHEN THE FRONT AIR BAGS DEPLOYED. THE CONTACT'S DAUGHTER SAID SHE DID NOT RUN OVER ANYTHING IN THE ROAD OR IMPACTED ANOTHER VEHICLE OR OBJECT. A POLICE REPORT WAS NOT TAKEN, BUT THEY CONFIRMED THERE WAS NOTHING IN THE ROAD SHE RAN OVER TO CAUSE THE AIR BAGS TO DEPLOY. THE DEALER WAS INSPECTING THE VEHICLE TO DETERMINE THE REASON WHY THE AIR BAGS DEPLOYED. *AK

Mileage: 120,000

Sep 9, 2003

WHILE DRIVING AT 35MPH ON GRAVEL ROAD DRIVER AND PASSENGER AIR BAGS DEPLOYED WITHOUT WARNING. *AK

Sep 30, 2002

THE CONSUMER WAS ON THE DRIVEWAY OF PERSONAL RESIDENCE WITH ALL SEAT BELTS SECURED WHEN BOTH THE DRIVER/PASSENGER SIDE AIRBAGS DEPLOYED. THERE WAS A LOUD EXPLOSION. THE ENGINE SHUT DOWN, THERE WERE NO POWER FEATURES WORKING, AND THE HORN WAS BLOWING CONTINUOUSLY. THE DASHBOARD WAS BLOWN UP FROM THE FORCE OF THE AIRBAGS AND THE FRONT WINDSHIELD WAS SEVERELY SMASHED FROM THE FORCE OF THE DASHBOARD. THE CONSUMER WAS DRIVING AND HIS ARMS WERE BURNED FROM THE AIRBAG ON THE DRIVER SIDE, CONSUMERS HIS WIFE HIT HER HEAD ON THE PASSENGER SIDE WINDOW. (CONSUMERS WIFE SUFFERED FROM A TEMPORARY HEARING LOSS IN LEFT EAR, AND NECK PAIN/HEADACHES) *SCC

Jul 5, 2002 Crash

AT A VEHICLE CRASH SIDE AIRBAGS DID NOT DEPLOY. CAUSE UNKNOWN. DEALER NOTIFIED.*AK CONSUMER WAS NOT IN MOTION AT TIME OF ACCIDENT, ANOTHER MOTORIST CRASHED INTO CONSUMERS VEHICLE, 2 PEOPLE WERE INJURED IN THE ACCIDENT, CONSUMER STATES THAT THE DRIVER NOR THE PASSENGER AIR BAGS DEPLOYED. *SLC

Apr 17, 2002 Crash

VEHICLE HYDROPLANED OFF WET HIGHWAY INTO TREES; DRIVER KILLED UPON INPACT (LEFT SIDE & FRONT) WHEN NEITHER FRONT NOR SIDE AIR BAGS DEPLOYED, RECALL K00066-S/NHTSA CAMPAIGN ID 00V217000. *YD

Sep 24, 2001

FRONT DRIVER'S SIDE AND PASSENGER SIDE AIRBAGS DEPLOYED WHILE DRIVING WITHOUT PRIOR WARNING. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK

Aug 8, 2001 Crash

DIRECT SIDE IMPACT CAUSING $10000 DAMAGE- AIRBAGS DID NOT DEPLOY. *AK

Aug 8, 2001 Crash

DIRECT SIDE IMPACT CAUSING $10000 DAMAGE- AIRBAGS DID NOT DEPLOY. *AK

Jul 23, 2001

IN AUGUST 2000, A RECALL WAS ISSUED FOR THE DRIVER-SIDE AIR BAG ON 1998 CADILLAC DEVILLE. I HAVE NOT BEEN CONTACTED BY CADILLAC, AND THE DEALER SAYS THEY DO NOT HAVE ANY PARTS. HAS THE RECALL BEEN CANCELED?*AK

Jun 15, 2001

RECALL 00V217000; CONSUMER RECEIVED RECALL LETTER LAST OCTOBER, AND HAS BEEN IN CONTACT WITH DEALER SINCE THEN. DEALER KEPT TELLING CONSUMER THAT PARTS WERE NOT AVAILABLE YET. CONSUMER HAS ALSO CONTACTED MANUFACTURER, ONLY TO BE TOLD WHEN HIS TURN COMES THEY WOULD CONTACT HIM. *AK SIDE AIR BAG SENSOR DEFECTIVE. REPLACEMENTS STILL NOT AVAILABLE SINCE RECEIVED RECALL NOTICE. *YH

Apr 17, 2001

CADILLAC ISSUED A SAFETY RECALL FOR 1998 & 1999 SEDAN DEVILLES IN SEPT. 2000 RELATING TO THE POSSIBLE UNINTENDED ACTIVIATION OF THE DRIVER'S AND PASSENGER SIDE AIR BAGS AND THE RISK OF INJURY OR DEATH AS A RESULT. I PURCHASED A '98 SEDAN DEVILLE ON OCT. 6, 2000 AND THE ETTLESON CADILLAC SALESMAN AT NO TIME TOLD ME THE VEHICLE WAS SUBJECT TO A SAFETY RECALL AND THAT WE MIGHT BE IN DANGER DRIVING THE CAR. UNTIL THE SENSOR MODULES WERE REPLACED. I DROVE 1,200 MILES BACK TO COLORADO AND DID NOT LEARN OF THE DANGER UNTIL TWO WEEKS LATER THROUGH ARTICLES IN THE NEW YORK TIMES AND WALL STREET JOURNAL. WHEN I WROTE THE SALESMAN ASKING WHY HE DID NOT WARN ME HE DECLARED--HARD TO BELIEVE--THAT HE WAS UNAWARE OF ANY SAFETY RECALL. (I WOULD NOT HAVE BOUGHT THE CAR IN THAT CONDITION, OF COURSE, AND HE PROBABLY REALIZED THAT.) WHEN I WROTE ETTLESON'S GENERAL MANAGER, LARRY SMOLINSKI, TO COMPLAIN ABOUT HIS DEALERSHIP SELLING A DEFECTIVE VEHICLE WITHOUT WARNING ME OF THE POSSIBLE DANGER, SMOLINSKI DID NOT BOTHER TO REPLY TO MY LETTER. HOW WOULD A GOVERNMENT AGENCY RESPOND IF WALMART WERE TO SELL TOASTERS THAT WERE A KNOWN FIRE HAZARD AND NOT EVEN WARN ITS CUSTOMERS? IF A RECALL WERE ORDERED FOR A DANGEROUS TOY COULD TOYS R US CONTINUE TO SELL IT? THIS DEALERSHIP SHOULD BE REPRIMANDED BY YOUR AGENCY FOR THIS DANGEROUS PRACTICE. *AK

Feb 6, 2001 Crash

WAS TRAVELING 25MPH OR HIGHER ON A KENTUCKY ROAD FAILED TO MAKE A CURB, AND VEHICLE SLID ON A PATCH OF ICE. HIT A ROCK HARD , JUMPED INTO A DITCH. AIR BAGS FAILED TO DEPLOY. WAS IN DITCH FOR 12 HOURS. VEHICLE WAS LAYING ON ITS SIDE. DRIVER SUSTAINED A CRACKED ELBOW. *AK

Jan 25, 2001

THE CONSUMER IS UNHAPPY WITH RECALL 00V-217 BECAUSE THE MANUFACTURER REFUSES TO FURNISH HER WITH A CAR TO DRIVE UNTIL THE RECALL COMPONENT IS REPAIRED. NLM

Jan 25, 2001

THE CONSUMER IS UNHAPPY WITH RECALL 00V-217 BECAUSE THE MANUFACTURER REFUSES TO FURNISH HER WITH A CAR TO DRIVE UNTIL THE RECALL COMPONENT IS REPAIRED. NLM

Dec 5, 2000

CONSUMER WILL COMPLET INFORMATION FORM CONCERNING AIR BAGS SIDE RECALL. *AK THE DEALER DOES NOT HAVE THE PART TO BE REPLACED FOR MANUFACTURER RECALL. *YH

Nov 29, 2000

WAS TOLD BY DEALER I COULD PARK CAR UNTIL APRIL 2001 WHEN A RECALL WOULD BE ISSUED OR SIGN A WAIVER AND HAVE AIR BAGS DISCONNECTED. *AK

Nov 1, 2000

CONSUMER RECEIVED RECALL 00V217 AND IS REQUESTING THAT THE AIR BAGS BE DISCONNECTED CONSIDERING THEY ARE DEFECTIVE AND CAN'T BE REPLACED UNTIL 2001. *SLC

Jul 21, 2000

OWNER SEATED IN PASSENGER SEAT. SIDE AIR BAG DEPLOYED OWNER SUFFERED A DEEP ARM BRUISE.GM HAS BEEN CALLING OFFERING TO REFURNISH/TRADE A NEW DEVILLE. *ET

May 12, 2000

WITHIN 30 MILES OF SERVICE AIRBAG LIGHT COMING ON THE DRIVERS SIDE {DOOR} AIR BAG DISCHARGED PUSHING THE DRIVER SIDE WAYS, ALTHOUGH HELD IN PLACE BY SEAT BELT SYSTEM.RESULTING INJURIES ARE STILL UNDERGOING THERAPY/EVALUATION. LACK OF RESPONSE FROM CADILLAC TO DIAGNOSE CAUSE NOW EXCEEDS 5 MONTHS. *AK

Apr 24, 2000

WHILE DRIVING IN THE NEIGHBORHOOD CAME TO A COMPLETE STOP. UPON PULLING OUT ONTO THE ROAD DRIVER SIDE AIRBAG DEPLOYED. WAS NOT HIT BY ANYTHING. CONTACTED DEALER, AND HAD THE VEHICLE TOWED. *AK

Apr 12, 2000

DRIVERS SIDE DOOR AIRBAG EXPERIENCED FALSE DEPLOYMENT WHILE DRIVING. NLM

Mar 17, 2000

FRONT PASSENGER SIDE AIR BAG DEPLOYED FOR NO APPARENT REASON. YH (FALSE DEPLOYMENT)

Dec 20, 1999

PE99061, PASSENGER,S "SIDE DOOR AIRBAG" DEPLOYED UNEXPECTEDLY WHILE DRIVING, CAUSING INJURIES TO THE PASSENGER. DEALERR COULD NOTT DETERMINE CAUSE OF THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK

Dec 20, 1999

PE99061, PASSENGER,S "SIDE DOOR AIRBAG" DEPLOYED UNEXPECTEDLY WHILE DRIVING, CAUSING INJURIES TO THE PASSENGER. DEALERR COULD NOTT DETERMINE CAUSE OF THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK

Nov 24, 1999

WHILE DRIVING ON HIGHWAY 55MPH THE PASSENGER'S SIDE AIRBAG DEPLOYED FOR NO APPARENT REASON. PRIOR TO THAT, AIRBAG WARNING LIGHT CAME ON AND WAS SERVICED BY THE DEALER. *AK

Sep 21, 1999

UPON STARTING VEHICLE BY PLACING THE KEY IN THE IGNITION, PASSENGER'S SIDE DOOR MOUNTED AIR BAG DEPLOYED WITHOUT ANY CAUSE. ALSO, A WEEK FOLLOWING THE AIR BAG DEPLOYING, AIR BAG INDICATOR LIGHT WAS FLASHING ON THE DASHBOARD. CONSUMER HAS CONTACTED THE DEALER, DEALER HAS DISCONNECTED THE PASSENGER'S SIDE MOUNTED AIR BAG. MANUFACTURER CONTACTED. REPAIRS MADE. *AK *ML

Sep 21, 1999

UPON STARTING VEHICLE BY PLACING THE KEY IN THE IGNITION, PASSENGER'S SIDE DOOR MOUNTED AIR BAG DEPLOYED WITHOUT ANY CAUSE. ALSO, A WEEK FOLLOWING THE AIR BAG DEPLOYING, AIR BAG INDICATOR LIGHT WAS FLASHING ON THE DASHBOARD. CONSUMER HAS CONTACTED THE DEALER, DEALER HAS DISCONNECTED THE PASSENGER'S SIDE MOUNTED AIR BAG. MANUFACTURER CONTACTED. REPAIRS MADE. *AK *ML

Sep 2, 1999

CONSUMER WAS BACKING OUT FROM HIS GARAGE, AND BOTH AIRBAGS WENT OFF. THE DEALERSHIP CAME OUT TO PICK UP THE CAR AND THEY TOLD HIM NOTHING ABOUT HIS AIRBAGS. *AK

Aug 30, 1999

PASSENGER'S SIDE AIRBAG DEPLOYED ALTHOUGH THERE WAS NO IMPACT. *AK

Jul 18, 1999

DRIVERS SIDE IMPACT AIR BAG DEPLOYED WITHOUT ANY IMPACT OR OTHER KNOWN CAUSE. *AK

Mar 10, 1999 Crash

I WAS THE DRIVER AND ONLY PERSON IN AN AUTOMOBILE ACCIDENT ON FEBRUARY 16, 1999 BETWEEN MY 1998 CADILLAC DEVILLE CONCOURS AND A 1977 DODGE CAMPER TOP VAN. THE SIDE AIR BAGS DID NOT DEPLOY TO PREVENT MY HEAD AND LEFT SHOULDER FROM IMPACTING THE LEFT WINDOW AND DOOR FRAME. THE DODGE VAN IMPACTED MY LEFT TIRE QUARTER PANEL, DRIVER DOOR PANEL, AND LEFT PASSENGER DOOR PANEL TO THE EXTENT THAT THE SIDE MIRROR WAS KNOCKED OFF THE DOOR, THE DRIVER WINDOW DAMAGED, AND THE DRIVER DOOR INDENTED ENOUGH TO PREVENT THE WINDOW FROM GOING DOWN. I AM SUFFERING FROM SEVERE CERVICAL STRAIN/SPRAIN, MULTIPLE CERVICAL SUBLUNATIONS, LEFT SHOULDER, RIFGT SIDE, NECK, AND BACK PAIN.

Mar 10, 1999 Crash

I WAS THE DRIVER AND ONLY PERSON IN AN AUTOMOBILE ACCIDENT ON FEBRUARY 16, 1999 BETWEEN MY 1998 CADILLAC DEVILLE CONCOURS AND A 1977 DODGE CAMPER TOP VAN. THE SIDE AIR BAGS DID NOT DEPLOY TO PREVENT MY HEAD AND LEFT SHOULDER FROM IMPACTING THE LEFT WINDOW AND DOOR FRAME. THE DODGE VAN IMPACTED MY LEFT TIRE QUARTER PANEL, DRIVER DOOR PANEL, AND LEFT PASSENGER DOOR PANEL TO THE EXTENT THAT THE SIDE MIRROR WAS KNOCKED OFF THE DOOR, THE DRIVER WINDOW DAMAGED, AND THE DRIVER DOOR INDENTED ENOUGH TO PREVENT THE WINDOW FROM GOING DOWN. I AM SUFFERING FROM SEVERE CERVICAL STRAIN/SPRAIN, MULTIPLE CERVICAL SUBLUNATIONS, LEFT SHOULDER, RIFGT SIDE, NECK, AND BACK PAIN.

Jun 10, 1998

CONSUMER'S WIFE WAS TAKING OFF FROM A STOP SIGN, REACHED 5 MPH AND THE AIR BAG RED LIGHT CAME ON, THE AIR BAG THEN DEPLOYED. NO INJURIES WERE SUSTAINED BECAUSE OF SPEED CONSUMER WAS TRAVELING. *AK