1999 CADILLAC DEVILLE Air Bags Problems

53 complaints about Air Bags

53
Complaints
16
Crashes
0
Fires
3
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Air Bags Complaints (53)

Jan 25, 2015

WE WERE LEAVING MY SON'S APARTMENT WHEN WE HIT THE SPEED BUMP AT ABOUT 5 MILES AN HOUR THE AIR BAGS DEPLOYED AND BUSTED OUT OUR WIND SHIELD AND FILLED THE CAR WITH SMOKE. MY FIANC WAS DRIVING THE CAR AND HAD HIS THUMB HURT. SEVERAL OF THE ELECTRICAL THINGS IN THE CAR DO NOT WORK NOW. *TR

Mileage: 85,000

Feb 22, 2006

I HAVE A 1999 CADILLAC DEVILLE, D'ELEGENCE V8 AND MY AIR BAG LIGHT KEEPS COMING ON. I'M ASKING TO SEE IF THERE HAS BEEN OR WILL BE A RECALL, I'M NOT SURE IF ITS A SENSOR PROBLEM.? *JB

Aug 1, 2005 Crash

AUTOMOBILE RAN A RED LIGHT AND COLLIDED WITH THE DRIVER'S SIDE OF MY CAR. CONSIDERABLE DAMAGE WAS DONE TO MY CAR. THE SIDE AIR BAGS FAILED TO DEPLOY SO I WAS THROWN AGAINST THE DOOR WITH INJURY TO MY HEAD, NECK, SHOULDERS, AND LOWER BACK IN THE VICINITY OF MY KIDNEY. *JB

Mileage: 84,000

Nov 23, 2004 Crash

YESTERDAY, NOV. 22, I HAD A FRONT END COLLISION WHICH RESULTED IN MY CAR BEING TOTALLED. AT THE MOMENT OF IMPACT THE AIR BAG ON THE PASSENGER SIDE DEPLOYED AND INFLATED, BUT THE AIR BAG ON THE DRIVER'S SIDE DEPLOYED BUT DID NOT INFLATE. THE CAR WAS A 1999 CADILLAC DEVILLE SEDAN WITH 65,000 MILES ON IT. *AK

Mileage: 65,000

Apr 8, 2004 Crash

WHILE STOPPING ANOTHER VEHICLE HIT THE DRIVER SIDE OF CONSUMER'S VEHICLE. THE SIDE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES TO THE DRIVER. *AK *LA

Mileage: 76,000

Feb 27, 2004 Crash

VEHICLE WAS INVOLVED IN A DRIVER SIDE IMPACT COLLISION. UPON IMPACT, SIDE AIR BAGS FAILED TO DEPLOY. UPON INSPECTION OF THE VEHICLE BY THE INSURANCE COMPANY THEY NOTICED THAT THE SIDE AIR WAS DISCONNECTED AND DUCK TAPED. PRIOR TO THIS INCIDENT VEHICLE WAS TAKEN INTO A DEALERSHIP TO HAVE THE SIDE IMPACT SENSOR MODULE RECALL 00V228000 REPAIRS PERFORMED. DEALERSHIP NEVER PERFORMED REPAIRS, BUT INDICATED HE DID SO. *AK

Jul 31, 2003 Crash

DEFECTIVE CADILLAC PRODUCT/SERVICE RESULTING IN DEATH.*MR AIR BAG FAILURE. *CB

Mileage: 24,947

Jul 9, 2002

THE MANUFACTURER SENT A RECALL (00V-217) LETTER TO THE DEALER PRIOR TO THE SALE OF THE VEHICLE, BUT THE DEALER INFORMED THE CONSUMER EIGHT MONTHS AFTER THE SALE. *YH CONSUMER'S NEIGHBOR WROTE IN ABOUT HIS LINCOLN.

Apr 1, 2002 Crash

AFTER HAVING RECALL REPAIRS DONE LAST YEAR ON AIRBAGS, DURING A COLLISION, NONE OF THE AIRBAGES DEPLOYED, CAUSING MAJOR INJURIES. *AK

Jan 8, 2002

RECEIVED RECALL NOTICE 00V217000 FOR SIDE IMPACT SENSOR MODULE. CONTACTED DEALERSHIP FOR AN APPOINTMENT. RECALL WAS REPAIRED, BUT PROBLEM STILL EXISTS. VEHICLE TOWED 4 TIMES SINCE RECALL REPAIRS. *AK

Dec 19, 2001 Crash

VEHICLE WAS INVOLVED IN A LATERAL COLLISION, UPON IMPACT SIDE AIR BAGS DID NOT DEPLOY. *AK CONSUMER STATED THE SENSOR WAS RECALLED. *SLC

Sep 24, 2001

RECALL 00 V 217 000/ AIR BAG SIDE IMPACT SENSOR MODULE: UNABLE TO GET DEALER MICHAEL HOHL GMC; CARSON CITY, NV; PHONE# 775/883-5777 TO HONOR MANUFACTURER'S RECALL. DEALER WAS CONTACTED ON SEVERAL OCCASIONS, AND STILL WAS UNABLE TO GET RECALL RESOLVED . SEEKING HELP FROM NHTSA IN THIS MATTER. *AK

Sep 24, 2001

RECALL 00 V 217 000/ AIR BAG SIDE IMPACT SENSOR MODULE: UNABLE TO GET DEALER MICHAEL HOHL GMC; CARSON CITY, NV; PHONE# 775/883-5777 TO HONOR MANUFACTURER'S RECALL. DEALER WAS CONTACTED ON SEVERAL OCCASIONS, AND STILL WAS UNABLE TO GET RECALL RESOLVED . SEEKING HELP FROM NHTSA IN THIS MATTER. *AK

Aug 2, 2001 Crash

WHILE DRIVING 30 TO 45 MPH CONSUMER HIT CONCRETE DIVIDER ON RIGHT SIDE OF VEHICLE AND FRONT END AIR BAGS DID NOT DEPLOY. CONTACT DEALER. DEALER STATED THAT VEHICLE DID NOT HIT HARD ENOUGH, AND DIDN'T HIT IN RIGHT PLACE. *AK CONSUMER WAS INJURED IN ACCIDENT. *SLC

May 22, 2001

CONSUMER RECEIVED RECALL FOR SIDE AIR BAG. DEALER HAD NO PARTS. SIX MONTHS HAVE PASSED, STILL NO PARTS. PLEASE PROVIDE FURTHER INFORMATION. *AK

May 10, 2001

CONSUMER STATES AIR BAG WARNING LIGHT CAME ON, HE IMMEDIATELY TOOK VEHICLE IN TO BE INSPECTED AND WAS ADVISED BY DEALERSHIP THERE WAS NOTHING WRONG, ACCORDING TO THE SERVICE MANAGER THEY RESET AN INDICATOR TO SOLVE THE PROBLEM, THEN ON 04/13/01 WHILE DRIVING ON EXPRESSWAY, THE DRIVER'S SIDE AIR BAG DEPLOYED WITHOUT WARNING, CAUSING CONSUMER TO LOSE CONTROL OF VEHICLE AND SWERVE INTO ANOTHER LANE ERRATICALLY, CONSUMER IS REQUESTING THAT EVERY AIR BAG BE RE-CERTIFIED OR REPLACED AND A COMPLETE SAFETY INSPECTION. *JB

Apr 27, 2001

RECEIVED RECALL NOTICE 00V217000 IN SEPTEMBER. CONTACTED DEALERSHIP OFF/ON SINCE SEPTEMBER. EACH TIME WAS INFORMED NO PARTS AVAILABLE FOR SIDE AIR BAG SENSOR. SPOKE TO SHARON COLLINS AT MANUFACTURER, AND INFORMED WOULD CONTACT SHIPPER ABOUT DELIVERY, AND THEN, WOULD NOTIFY OWNER.*AK

Apr 11, 2001

RECALL 00 V 217 000 REPAIRED ON 09-MAR-2001. WHILE DRIVING SRS LIGHT ILLUMINATED, AND INTERIOR LIGHTS FLASHED ON AND OFF. CONSUMER HAD VEHICLE TOWED TO DEALER.*AK

Mar 1, 2001

VEHICLE WAS PART OF A MANUFACTURER'S RECALL FOR AIR BAG MODULE . CONSUMER TOOK VEHICLE INTO DEALER, AND DEALER HAS CHANGED MODULE THREE TIMES ALREADY, AND PROBLEM STILL OCCURS. ONLY THING DEALER ADVISED CONSUMER WAS TO KEEP BRINGING VEHICLE TO DEALER UNTIL THEY CAN FIX PROBLEM. *AK

Jan 31, 2001 Crash

CONSUMER PASSED OUT AND VEHICLE WENT THROUGH A T INTERSECTION AND CRASHED INTO THE FRONT OF AN ABANDONED HOUSE, NEITHER AIRBAG DEPLOYED, CAUSING INJURY TO DRIVER, VEHICLE WAS TOTALED. *SLC

Jan 31, 2001 Crash

DURING ACCIDENT, DETAILS UNKNOWN, NEITHER AIRBAG DEPLOYED. SPEED WAS 34MPH, VEHICLE TOTALED. *AK DRIVER WAS KILLED DUE TO NECK INJURIES. *SLC

Jan 8, 2001

CONSUMER WAS INJURED IN AN ACCIDENT DUE TO THE AIRBAG EXPERIENCING FALSE DEPLOYMENT. (ATTORNEY FOR CONSUMER) *SLC

Jan 4, 2001

VEHICLE WAS INVOLVED IN A CRASH, THE AIR BAG DEPLOYED SPONTANEOUSLY INJURING THE DRIVER. ATTORNEY FOR CLIENT. *CJ

Nov 15, 2000

CONSUMER IS REQUESTING THAT AN ON/OFF SWITCH BE INSTALLED FOR THE AIR BAG UNTIL RECALL (00V217) REPAIRS CAN BE MADE. *SLC

Oct 31, 2000

CONSUMER RECEIVED RECALL 00V217, CONSUMER FEELS THE REPAIR SHOULD BE DONE AS SOON AS POSSIBLE, CONSUMER IS ALSO UPSET THAT HE HAS BEEN TOLD TO GO AHEAD AND DRIVE THE CAR KNOWING THE AIR BAG COULD DEPLOY AT ANY TIME. *SLC

Oct 27, 2000

CONSUMER RECIEVED RECALL NOTICE 00V-217 CONCERNING INADVERTENT SIDE AIR BAG DEPLOYMENT, CADILLAC HAS TO REDESIGN THE TOTAL AIR BAG SYSTEM WHICH IS GOING TO TAKE A CONSIDERABLE AMOUNT OF TIME, BETWEEN 4-8 MONTHS. NLM

Oct 21, 2000

CONSUMER WANTS THE AIR BAGS DISCONNECTED UNTIL REMEDY FOR THIS POSSIBLE AIR BAG DEPLOYMENT STATED IN RECALL (00V-217) IS FOUND FOR THE DRIVER AND PASSENGER SIDE DOOR AIR BAGS. NLM

Oct 20, 2000 Crash

CONSUMER WAS TRAVELING ABOUT 30MPH ON A SIDE ROAD IN RAINY WEATHER. THERE WAS A GUN FIRE NOISE, AND A BAD SMELL AND WHITE SMOKE WAS INSIDE OF VEHICLE. PASSENNGER'S AIRBAG WENT OFF WITHOUT PRIOR WARNING, AND THERE WASN'T ANY ACCIDENT. NO INJURIES REPORTED.*AK

Oct 10, 2000

CONSUMER RECEIVED RECALL#00V217000/ SIDE AIR BAGS. ON SEPT27,2000. DEALER AND MANUFACTURER STATED THERE WAS NO REMEDY AVAILABLE UNTIL APRIL 2001. CONSUMER IS VERY UPSET. ALSO, STATES THAT MANUFACTURER IS NOT ASSISTING. IN THE MEANTIME, DEALER WILL NOT DEACTIVATE , AND IS DRIVING AN UNSAFE VEHICLE.*AK

Oct 2, 2000

CONSUMER RECEIVED RECALL00V217000 CONCERNING SIDE AIR BAGS. CONTACTED MANUFACTURER, NO PARTS WERE AVAILABLE TO CORRECT THE RECALL. PROBLEM WILL BE AVAILABLE UNTIL APRIL 2001. RECALL 00V217000. *AK

Oct 1, 2000

I STRUCK A TRUCK TIRE TREAD WHICH SLAPPED THE DOOR ON THE DRIVER'S SIDE.THERE WAS SLIGHT DAMAGE TO THE SHEET METAL BELOW THE TRIM ON THE DOOR. THE SIDE AIRBAG DEPLOYED, STRIKING ME ON THE ARM. I WAS SURPRISED THAT THE AIRBAG HAD DEPLOYED WITH SUCH SMALL DAMAGE TO THE DOOR. I REPORTED THE INCIDENT TO THE LOUISIANA STATE POLICE. TROOP "B" OUT OF NEW ORLEANS FILED THE INCIDENT REPORT. THER PHONE NUMBER IS (504) 471-2775. THE INCIDENT TOOK PLACE ON I-10 NEAR MILE MARKER 203, CLOSE TO CALLBOX 2026. *AK

Sep 6, 2000

AFTER STARTING VEHICLE, AND BACKING OUT OF A PARKING SPACE PASSENGER'S SIDE AIRBAG DEPLOYED UNEXPECTEDLY. CADILLAC HAS BEEN CONTACTED. *AK

Aug 21, 2000

WHILE WAITING AT STOP LIGHT, PASSENGER'S SIDE AIR BAG DEPLOYED AND VEHICLE WAS NOT HIT. DID NOT BUMP ANYTHING, AND DID NOT HIT ANYTHING WHILE THIS HAD HAPPENED.*AK

Aug 14, 2000 Crash

WHEN VEHICLE WAS INVOLVED IN A CRASH, MAINLY BEING HIT BETWEEN THE DRIVER'S AND PASSENGER'S SIDE DOOR, BY A TOW TRUCK TRAVELING ABOUT 55 MPH, AIR BAG ON THE DRIVER'S SIDE DID NOT DEPLOY. VEHICLE AND TOW TRUCK WERE TOTALLED IN THE CRASH. *AK

Aug 14, 2000

DRIVER SIDE DOOR AIR BAG DEPLOYED BY ITSELF WHILE DRIVING. INCIDENT NEARLY CAUSED AN ACCIDENT AND DID CAUSE HEARING DAMAGE. IT WENT OFF BY ITSELF !

Aug 9, 2000

PASENGER SIDE AIR BAG DEPLOYED. RANDOM DEPLOYMENT. NO CRASH INVOLVED. MANUFACTURER WILL NOT DIVULGE WHY THIS HAPPENED. HAVE ATTEMPTED TO GAIN INFORMATION BUT REFUSED BY MANUFACTURER. CONCERNED THAT A RANDOM DEPLOYMENT OF DRIVER SIDE AIR BAG AT HIGHWAY SPEED COULD CAUSE ACCIDENT.

Jul 5, 2000

WHILE DRIVING PASSENGER SIDE AIRBAG DEPLOYED. CONSUMER WANTS TO KNOW WHY THE AIRBAG DEPLOYED WITHOUT AN IMPACT OCCURRING. *AK *ML

Jun 5, 2000

WHILE DRIVING DRIVER'S SIDE DOOR AIR BAG DEPLOYED FOR NO REASON. THERE WAS NO PRIOR WARNING. TAKING VEHICLE BACK TO DEALERSHIP TO HAVE IT CHECKED. *AK

May 22, 2000

JUST GOT OFF THE HIGHWAY IN TILTON, NH TRAVELLING 10-15MPH, CAME TO A RED LIGHT, AND ALL OF SUDDEN PASSENGER'S SIDE AIRBAG DEPLOYED. NO WARNING. *AK

May 8, 2000

FALSE DEPLOYMENT OF AIR BAG ON DRIVER SIDE WHILE DRIVING. YH

May 4, 2000 Crash

POSSIBLE SIDE AIRBAGS DEPLOYED WITHOUT CAUSE, FAMILY BELIEVE THAT ONE OR BOTH SIDE AIRBAGS DEPLOYED WHILE APPROACHING THE INTERSECTION AND DISORIENTATED THE DRIVER AS WELL AS BLOCKING HER VIEW OF THE INTERSECTION CAUSING A FATAL ACCIDENT.

Apr 5, 2000

AFTER GETTING INTO THE VEHICLE AND REACHING TO INSERT THE IGNITION KEY, DRIVER'S SIDE AIR BAG INADVERTENTLY DEPLOYED. DRIVER WAS INJURED. DEALER NOTIFIED, AND REPLACED/REPAIRED THE VEHICLE. *AK *ML

Apr 1, 2000

FIRST PROBLEM WAS THE BATTERY SHORT ON 5-26-99, THEN ON 6-15-99 AIR BAG LIGHT CAME ON, STATING TO SERVICE AIR BAG. VEHICLE WAS TAKEN TO DEALER AND I WAS ADVISED THAT THERE WAS NO PROBLEM WITH AIRBAG SYSTEM. ON 7-7-99, AIR BAG LIGHT CAME ON AGAIN. VEHICLE TAKEN TO DEALER AND AGAIN ADVISED THAT NOTHING WAS WRONG,L JUST A FAULTY LIGHT. THEY ALSO STATED THAT THE AIR BAG WOULD NEVER DELOY UNLESSS THERE WAS AN ACCIDENT. ON 7-29-00 WHILE STOPPED AT A RED LIGHT. AIRBAG SERVICE LIGHT CAME ON, AND AIR BAGSDELOYED IMMEDIATELY ON DRIVERS SIDE DOOR. VEHICLE TAKEN TO DEALER AND LEFT FOR 27 DAYS. GMC STATED THIS HAS NEVER HAPPENED TO ANOTHER VEHICLE. AS I CAN SEE THEY LIED TO ME, IT HAS HAPPENED. I HAVE A LAWSUIT PENDING WITH THEM SINCE 11-29-99 REQUESTING THEY BUY BACK MY VEHICLE. NOTHING HAS BEEN HEARD FROM SINCE. ON 11-1-99 FUEL GAUGE SENSOR WENT OUT AND HAD TO BE REPLACED. ALL THESE PROBLEMS STARTED WITH A BATTERY SHORT ON 5-26-99 AND THE COMPUTER HAS A MIND OF ITS OWN. PLEASE NOTE: THE AIR BAG HAS ONLY DEPLOYED ONCE. HOWEVER, I HAD TWO PREVIOUS WARNINGS. *AK

Apr 1, 2000

FIRST PROBLEM WAS THE BATTERY SHORT ON 5-26-99, THEN ON 6-15-99 AIR BAG LIGHT CAME ON, STATING TO SERVICE AIR BAG. VEHICLE WAS TAKEN TO DEALER AND I WAS ADVISED THAT THERE WAS NO PROBLEM WITH AIRBAG SYSTEM. ON 7-7-99, AIR BAG LIGHT CAME ON AGAIN. VEHICLE TAKEN TO DEALER AND AGAIN ADVISED THAT NOTHING WAS WRONG,L JUST A FAULTY LIGHT. THEY ALSO STATED THAT THE AIR BAG WOULD NEVER DELOY UNLESSS THERE WAS AN ACCIDENT. ON 7-29-00 WHILE STOPPED AT A RED LIGHT. AIRBAG SERVICE LIGHT CAME ON, AND AIR BAGSDELOYED IMMEDIATELY ON DRIVERS SIDE DOOR. VEHICLE TAKEN TO DEALER AND LEFT FOR 27 DAYS. GMC STATED THIS HAS NEVER HAPPENED TO ANOTHER VEHICLE. AS I CAN SEE THEY LIED TO ME, IT HAS HAPPENED. I HAVE A LAWSUIT PENDING WITH THEM SINCE 11-29-99 REQUESTING THEY BUY BACK MY VEHICLE. NOTHING HAS BEEN HEARD FROM SINCE. ON 11-1-99 FUEL GAUGE SENSOR WENT OUT AND HAD TO BE REPLACED. ALL THESE PROBLEMS STARTED WITH A BATTERY SHORT ON 5-26-99 AND THE COMPUTER HAS A MIND OF ITS OWN. PLEASE NOTE: THE AIR BAG HAS ONLY DEPLOYED ONCE. HOWEVER, I HAD TWO PREVIOUS WARNINGS. *AK

Mar 27, 2000

WHILE PARKING DRIVER'S SIDE AIR BAG INADVERTENTLY DEPLOYED WITHOUT INDICATION. *AK *ML

Mar 22, 2000

AIRBAGS DAMAGED PASSENGERS UNNECESSARILY. *AK

Feb 22, 2000 Crash

PASSENGER SIDE DOOR HIT BY ONCOMING VEHICLE AT 50-60 MPH. IMPACT PRIMARILY AT 90 DEGREE MIDDLE SECTION OF PASSENGER FRONT DOOR. AIRBAG DID NOT DEPLOY. PICTURES AVAILABLE. PROBLEM: PAID EXTRA FOR THIS SAFETY FEATURE THAT APPARENTLY DID NOT WORK IN IT'S FIRST APPLICATION. EITHER A MATTER OF PRODUCT FAILURE OR FRAUD UPON THE CONSUMER IN THAT THEY ARE PURCHASING A SAFETY FEATURE THAT DOES NOT WORK IN ALL INSTANCES. MAINLY CONCERNED WITH THIS OCCURRING WHEN A PASSENGER IS IN THIS POSITION AS THIS PASSENGER, IF INDEED HAD BEEN PRESENT, WOULD HAVE MOST CERTAINLY BEEN SEVERELY INJURED OR FATAL.*AK

Feb 22, 2000 Crash

PASSENGER SIDE DOOR HIT BY ONCOMING VEHICLE AT 50-60 MPH. IMPACT PRIMARILY AT 90 DEGREE MIDDLE SECTION OF PASSENGER FRONT DOOR. AIRBAG DID NOT DEPLOY. PICTURES AVAILABLE. PROBLEM: PAID EXTRA FOR THIS SAFETY FEATURE THAT APPARENTLY DID NOT WORK IN IT'S FIRST APPLICATION. EITHER A MATTER OF PRODUCT FAILURE OR FRAUD UPON THE CONSUMER IN THAT THEY ARE PURCHASING A SAFETY FEATURE THAT DOES NOT WORK IN ALL INSTANCES. MAINLY CONCERNED WITH THIS OCCURRING WHEN A PASSENGER IS IN THIS POSITION AS THIS PASSENGER, IF INDEED HAD BEEN PRESENT, WOULD HAVE MOST CERTAINLY BEEN SEVERELY INJURED OR FATAL.*AK

Jan 17, 2000

SUSPENSION FEELS LOOSE-FOUND:LEFT FRONT STRUT LEAKING,STRUT MOUNT LOOSE ,LINK LOOSE AND NOISY.REPLACED LEFT FRONT STRUT,STRUT MOUNT AND STABILIZER LINK.REALINED FRONT WHEELS.ALSO,BECAUSE AIR BAG LIGHT ON INTERMITTENTLY REPLACED PASSENGER SIDE IMPACT SENSOR MODULE DUE TO A SHORT. DEALER SUPPORT WAS EXCELLENT AND APPRECIATED. *AK

Oct 27, 1999 Crash

WHEN TRAVELING 35 MPH CONSUMER WAS INVOLVED IN A HEAD-ON COLLISION IN WHICH NEITHER DRIVER'S SIDE NOR PASSENGER'S SIDE AIR BAGS DEPLOYED. ALSO THE DOLLAR AMOUNT OF DAMAGE TO THE FRONT END IS OVER FIVE THOUSAND DOLLARS. PLEASE PROVIDE ANY FURTHER DETAILS. *AK

Aug 24, 1999

WHILE TRAVELING AT 65 MPH PASSENGER'S SIDE AIR BAG DEPLOYED, STRIKING THE PASSENGER IN THE ARM WITHOUT WARNING. CADILLAC HAS BEEN CONTACTED. *AK

Aug 14, 1999

CAR WAS STOPPED AND AT IDLE AT TRAFFIC LIGHT. RIGHT SIDE DOOR AIR BAG DEPLOYED FOR NO APPARENT REASON HITTING MY WIFE IN THE SIDE AND GIVING HER A LARGE BRUISE ABOUT 3 INCHES IN DIAMETER. THE CAR WAS REPAIRED AT TUTWILER CADILLAC ON JULY 29, 1999, 10101 N. MERIDIAN ST., INDIANAPOLIS, IN, PHONE NO. 317 846-7888. I CONTACTED THE CADILLAC ASSISTANCE CENTER, AND RECEIVED NO SATISFACTORY ANSWER AS TO WHY THIS HAPPENED. THEY WOULD NOT LET ME TALK TO ANYONE WHO COULD EXPLAIN. I DID NOT FEEL SAFE DRIVING THIS VEHICLE. I TOOK IT DIRECTLY TO ED MARTIN CADILLAC IN ANDERSON, IN AND TRADED THE CAR FOR ANOTHER ONE (7/30/99) AT MY LOSS, AS CADILLAC WOULD NOT REPLACE THE CAR. AS FAR A I KNOW, THE CAR IS STILL AT ED MARTIN'S.

Aug 14, 1999

CAR WAS STOPPED AND AT IDLE AT TRAFFIC LIGHT. RIGHT SIDE DOOR AIR BAG DEPLOYED FOR NO APPARENT REASON HITTING MY WIFE IN THE SIDE AND GIVING HER A LARGE BRUISE ABOUT 3 INCHES IN DIAMETER. THE CAR WAS REPAIRED AT TUTWILER CADILLAC ON JULY 29, 1999, 10101 N. MERIDIAN ST., INDIANAPOLIS, IN, PHONE NO. 317 846-7888. I CONTACTED THE CADILLAC ASSISTANCE CENTER, AND RECEIVED NO SATISFACTORY ANSWER AS TO WHY THIS HAPPENED. THEY WOULD NOT LET ME TALK TO ANYONE WHO COULD EXPLAIN. I DID NOT FEEL SAFE DRIVING THIS VEHICLE. I TOOK IT DIRECTLY TO ED MARTIN CADILLAC IN ANDERSON, IN AND TRADED THE CAR FOR ANOTHER ONE (7/30/99) AT MY LOSS, AS CADILLAC WOULD NOT REPLACE THE CAR. AS FAR A I KNOW, THE CAR IS STILL AT ED MARTIN'S.