2002 CADILLAC DEVILLE Electrical System Problems

The contact owns a 2002 Cadillac Deville. The contact stated that while driving approximately 7 MPH and making a left turn, the vehicle suddenly shut off, causing the driver to lose control of the steering and crash into a tree. During the crash, the vehicle sustained front-end damage, but no air bag had deployed. No injuries were reported, and no police report was taken. The vehicle was later towed to a local dealer, who diagnosed that the ignition switch had failed. The vehicle was not yet repaired. The manufacturer was notified of the failure. The contact was informed that the VIN was associated with NHTSA Campaign Number: 14V355000 (ELECTRICAL SYSTEM). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 80,000.

Mileage: 80,000

I HAVE THE LIGHT ON DASHBOARD OF AIRBAGS THE LIGHT NEVER TURNS ON PLUS BLUETOOTH DOESNT WORK AND SOME TIME IT DOESNT WANT TO TURN ON THIS HAPPEN LIKE 3 TIMES 1 IN THE GAS STATION 2 AT WALMART PARKING AND 3 AT HOME THIS HAPPEN DIFFERENT DAYS AND MONTHS FROM OCT ,2018, NOV ,2018 , AND JAN OF THIS YEAR 2019

WELL I NOTICE THAT SOME TIME THE KEY WORKS AND SOME TIME IT DONT. THE SEAT BELT GET STUCK SOME TIME AND I JUST FOYND OUT THE CAR HAD RECALLS

Mileage: 192,000

ENGINE STALLS SUDDENLY WHILE DRIVING/IN MOTION. RESTARTS WITH IGNITION SWITCH RESTART. APPEARS TO BE IGNITION SWITCH FAILURE.

Mileage: 51,000

TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. WHILE ATTEMPTING TO START THE VEHICLE, THE KEY WAS JAMMED IN THE IGNITION AND COULD NOT BE MOVED TO START THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY REFUSED TO DO THE RECALL REPAIR DUE TO INSUFFICIENT PARTS. THE VEHICLE WAS TOWED TO ANOTHER DEALER WHERE THE TECHNICIAN CLAIMED THAT THEY REPAIRED THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND REPLACED THE WIRING HARNESS; HOWEVER, THE CONTACT WAS NOT PROVIDED WITH ANY SUPPORTING DOCUMENTATION. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 135,000.

Mileage: 135,000

2002 CADILLAC DEVILLE. CONSUMER WRITES IN REGARDS TO DEFECTIVE IGNITION SWITCH TUMBLER. *SMD THE CONSUMER STATED THE KEY WOULD NOT STAY IN THE IGNITION, WHICH CAUSED THE VEHICLE TO STALL. ALSO, WHEN THE CONSUMER TRIED TO REMOVE THE KEY, IT WOULD NOT COME OUT OF THE IGNITION. HE HAD TO DISCONNECT THE BATTERY, IN ORDER TO TURN THE VEHICLE OFF. *JB

TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT THE VEHICLE STALLED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 6/11/15*CN

2002 CADILLAC DEVILLE. CONSUMER IS NOT SATISFIED WITH THE RESPONSE BY THE DEALERSHIP FOR REIMBURSEMENT KEY RING RECALL. THE CONSUMER STATED WHEN HIS WIFE PLACED THE KEY IN THE IGNITION, AND TURNED IT, THE VEHICLE DIED AND SHE COULD NOT TURN THE IGNITION TO REMOVE THE KEY. THE VEHICLE HAD TO BE TOWED. ACCORDING TO THE REPAIR INVOICE, THERE WAS INTERNAL DAMAGE IN THE IGNITION LOCK. THE CONSUMERS REQUEST FOR REIMBURSEMENT WAS DENIED, BASED ON THE FACT, THE PART THAT WAS REPLACED WAS NOT PART OF THE RECALL. *JB UPDATED 01/29/15*JB

TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2002 CADILLAC DEVILLE. CONSUMER STATES UNSUCCESSFUL AT GETTING A REFUND FROM GM DUE TO THE RECALL FOR IGNITION CYLINDER ISSUE. *TA THE CONSUMER WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. IT REQUIRED THE REPLACEMENT OF THE IGNITION CYLINDER.*JB

TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE STALLED AND THE CHECK SECURITY SYSTEM WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 180,000.

Mileage: 180,000

2002 CADILLAC DEVILLE. CONSUMER HAD TO HAVE THE IGNITION LOCK CYLINDER REPLACED. *TA

TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 65 MPH, THE ENGINE STALLED, THE BRAKES SEIZED, AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE AIR BAG AND ENGINE LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE KEY CYLINDER WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 202,000.

Mileage: 202,000

TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT THE STEERING WHEEL AND IGNITION BECAME INOPERABLE. THE FAILURE HAS RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 100,000. MAILED OUT 01/13/15*LJ

TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AFTER THE VEHICLE WAS REPAIRED BY THE LOCAL DEALER. THE RPM COUNT MUST BE OVER 500 IN ORDER FOR THE VEHICLE NOT TO STALL. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT THE VEHICLE STALLED ON SEVERAL OCCASIONS. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP THREE TIMES. THE TECHNICIAN WAS NOT ABLE TO REPLICATE OR DIAGNOSE THE FAILURE. THE CONTACT WAS LATER NOTIFIED OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 12/09/14*LJ UPDATED 8/31/2017*CN

TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SHUT OFF AND THE BRAKES FAILED TO STOP THE VEHICLE. THE CONTACT WAS FORCED TO DRIVE INTO A CURB IN ORDER TO STOP THE VEHICLE. ALSO, THE CONTACT STATED THAT ALL OF THE WARNING LIGHTS ILLUMINATED AND THE STEERING WHEEL SEIZED. THE FAILURE RECURRED NUMEROUS TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

Mileage: 37,000

TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE ENGINE STALLED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. AS A RESULT, THE CONTACT CRASHED INTO TREES. THE DRIVER SUSTAINED INJURIES TO THE LEFT ANKLE, CONCUSSION AND BRUISES. THE CONTACT DID NOT SEEK MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED ABOUT THE FAILURE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 157,000.

Mileage: 157,000

TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS WAS NOT AVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. WHILE MAKING A LEFT TURN OR AN ABRUPT STOP, THE ENGINE WOULD STALL. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE DEALER STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

Mileage: 110,000

TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THERE WAS AN OIL LEAK FROM THE OIL PAN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 120,000. UPDATED 11/05/14*LJ UPDATED 4/30/15 *JS

Mileage: 120,000

TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT BOTH THE BRAKE AND ACCELERATOR PEDALS NEEDED TO BE DEPRESSED IN ORDER TO TURN THE IGNITION. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

Mileage: 130,000

TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. WHEN THE KEY WAS TURNED IN THE IGNITION, THE VEHICLE FAILED TO START. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM), BUT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Mileage: 70,000

IM DESPERATE. ON FOUR OCCASIONS THE CAR CUTS OUT.THIS MORNING DOING 35MPG THE CAR WENT DEAD.NO STEERING---REALLY SCARY. THIS IS THE FIFTH TIME THIS HAS HAPPENED.CAD. ADMITS THE PROBLEM BUT DOES NOT HAVE THE PART. THEY REFUSE TO GIVE ME ANY ALTERNATIVE.PLEASE PLEASE SEE IF YOU CAN DO ANYTHING TO RESOLVE THIS VERY SERIOUS PROBLEM THIS IS MY SECOND ATTEMPT TO EXPRESS MY CONCERNS. *TR

Mileage: 400,000

TL-THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED WHILE DRIVING 20-25 MPH, THE LIGHTS IN DASH BOARD ILLUMINATED, RADIO SHORTAGE AND ALARM SOUNDS WHEN THE DOORS OPEN. THE CONTACTED RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V355000 (ELECTRICAL SYSTEM). THE VIN NUMBER LOOK REFERRED THE CONTACT TO THE MANUFACTURER. THE CONTACT WAS INVOLVED IN A SEVEN CAR COLLISION. THE VEHICLE IS AT THE REPAIR SHOP. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. THE CONTACT WAS PROVIDED WITH MANUFACTURER NUMBER AT: 800-458-8006.JB

TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 20 MPH, HE BECAME DISTRACTED AND CRASHED INTO A POLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A CONCUSSION THAT REQUIRED MEDICAL ATTENTION. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER THE PART NEEDED FOR REPAIRS WAS UNAVAILABLE. THE VEHICLE WAS DRIVEN TO THE DEALER FOR REPAIRS. THE FRONT BUMPER AND GRILL WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 240,000.

Mileage: 240,000

TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE DEALER DID NOT KNOW WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE CAR WOULD DIE OUT, AND YOU HAVE NO POWER ANYTHING. PUT IT IN NEUTRAL AND YOU COULD RESTART IT. SOLUTION WAS TO REPLACE TWO SENSORS THAT COST ABOUT $400. THIS ALSO HAPPENED ON A 2001 CADILLAC DEVILLE, I HAD IN 2012, AND HAD TO REPLACE SENSORS. ABOUT $400. AGAIN. ALL REPAIRS WERE DONE A CHEVY DEALER DEKALB/SYCAMORE CHEVY. THIS A SIMILAR PROBLEM TO THE KEYS IN THE IGNITION. THE CAR ENGINE JUST DIE AND NO POWER ANYTHING. THE REPAIRS ARE IN THE DEALER RECORDS. I WOULD LIKE MY MONEY BACK. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 40,000

TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE STEERING WHEEL BECAME HARD TO MANEUVER.THE CONTACT STATED THAT SHE WAS UNABLE TO PARK THE VEHICLE AND IT HAD TO BE TOWED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 82,000. THE VIN WAS NOT AVAILABLE.

Mileage: 82,000

THE IGNITION SWITCH ON OUR 2002 DHS CADILLAC WENT OUT IN APRIL, 2014; MILEAGE 91,000. WE LIVE IN COVE, OREGON. WE HAD TO HAVE IT TOWED FRO,M OUR GARAGE 15 MILES TO LEGACY FORD IN LAGRANDE, OREGON. THE TOTAL COST WAS TOWING 152.00, IGNITION SWITCH INSTALLATION 295.65. DUE TO THE RECENT RECALL ON IGNITION SWITCHES TO SO MANY OTHER GM VEHICLES IT SEEM REASONABLE TO ME THAT IT IS POSSIBLE OUR CADILLAC COULD BE PART OF THIS RECALL. I WOULD APPRECIATE THIS NOTIFICATION BEING INCLUDED IN THE RECALL. *TR

AT AROUND 11:35 AM, AS I WAS TURNING LEFT FROM PRAIRIE STREET INTO THE FAR SOUTH ENTRANCE OF KROGERS' SUPERMARKET. THE CADILLAC'S ENGINE JUST STOPPED RUNNING. I WAS UNABLE TO TURN THE STEERING WHEEL FAST ENOUGH TO COMPLETE THE TURN WITHOUT JUMPING THE CURB. AFTER COMPLETING THE TURN, I PLACED THE CAR INTO NEUTRAL AND HIT THE STARTER A FEW TIMES. THE ENGINE CRANKED BUT FAILED TO START THE FIRST FEW ATTEMPTS (AT LEAST I THINK). I WAS ABOUT TO START MY PROCESS OF EXITING THE CAR, WHEN I NOTICED THE TACHOMETER SHOWING 600 RPM. I WAS REALLY HESITATE TO DRIVE THE VEHICLE ANY FURTHER, SO WE PROCEEDED TO DO OUR GROCERY SHOPPING. I REMOVED THE IGNITION KEY FROM THE CAR'S ENTRY REMOTE AND MY CLUSTER OF PERSONAL KEYS. AFTER STOWING THE GROCERIES AND CHECKING MY COMPUTER FILES FOR THE PREVIOUS REPORTED CADILLAC'S PROBLEM CONCERNING ONSTAR DISABLING IT IN AUGUST 2008. I MADE SOME OPERATIONAL CHECKS OF THE IGNITION SWITCH. I REALLY HAVE MY DOUBTS THAT THE WEIGHT ON THE KEY WOULD CAUSE SUCH A MALFUNCTION, UNLESS THE IGNITION CONTROL CIRCUITRY IS GROSSLY DESIGNED. *TR

Mileage: 30,586

ACIDIC ORDER WITHIN CAR. 2002 CADILLAC DEVILLE, BATTERY LEAKED AND ATE A HOLE IN THE FLOOR. SERVICE BULLETIN ISSUED BUT NO NOTICE SENT TO OWNERS. A RUBBER OR PLASTIC TRAY SHOULD HAVE BEEN INSTALLED THROUGH A RECALL. THE BATTERY IN THIS MODEL AND YEAR AUTOMOBILE IS LOCATED UNDER THE REAR SEAT AND IS NOT READILY ACCESSIBLE FOR CHECKING BY THE OWNER. COST TO REPAIR EXCEEDED $1800. *TR

Mileage: 27,000

TL*THE CONTACT OWNS A 2002 CADILLAC DEVILLE. WHILE DRIVING 55 MPH, THE VEHICLE SUDDENLY SHUT OFF WITHOUT WARNING. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 55000. UPDATED 10/13/09. *LJ UPDATED 10/13/09

Mileage: 55,000

FOR YEARS I HAVE BEEN FRUSTRATED BY THE LACK OF REAR ILLUMINATION OF GM VEHICLES DURING RAIN OR FOG DRIVING CONDITIONS. DRIVERS SEEM TO THINK THAT THEY DO NOT NEED TO TURN ON HEADLIGHTS BECAUSE THEY HAVE DAYTIME RUNNING LIGHTS. THEY PROBABLY DO NOT REALIZE THAT THE DRL'S ONLY ILLUMINATE THE FRONT OF THEIR VEHICLE. GM SHOULD INFORM DRIVERS THAT WHEN HEADLIGHTS ARE REQUIRED, DAYTIME RUNNING LIGHTS DO NOT SUFFICE. *TR

ENGINE FIRE. *NM

Mileage: 71,000

2002 DEVILLE STALLS AT LOW SPEED WITHOUT WARNING. LOSS OF STEERING AND HARD BRAKING. *JB

Mileage: 17,400

LTR FM CONSUMER (FL) RE HIS 2002 DTS CADILLAC DEVILLE, BATTERY LEAKED AND ATE A HOLE IN THE FLOOR, FEEL LEAKING BATTERIES SHOULD BE RECALLED. *TS THE BATTERY IN THIS MODEL AND YEAR AUTOMOBILE IS LOCATED UNDER THE REAR SEAT AND IS NOT ACCESSIBLE FOR CHECKING BY THE OWNER. *NM

DT: THE CONTACT STATED THE DASHBOARD LIGHTS KEPT GOING OUT. THE VEHICLE HAD TO BE RESTARTED FOR THE LIGHTS TO COME BACK ON. TWO SEPARATE DEALERSHIPS INSPECTED THE VEHICLE FOR THIS DEFECT SINCE MAY 27, 2005. HE CONTACTED CADILLAC, BUT THE DEALERSHIP COULD NOT DIAGNOSE THE PROBLEM. THE DEALERSHIP REPLACED THE DASH CLUSTER TWO OR THREE TIMES. IT WORKED FOR A WHILE, AND THEN IT WENT OUT AGAIN. THIS HAS BEEN HAPPENING SINCE PURCHASE OF THE VEHICLE. *AK

Mileage: 5,000

1. (A) MY CADILLAC (DHS-2002) OPERATES IN A DANGEROUS AND DEFECTIVE MANNER THAT COULD CAUSE ACCIDENTS. I HAVE HAD THE VEHICLE SERVICED NO LESS THAN 16 TIMES TO FIX EQUIPMENT FAILURES, INCLUDING THOSE WHICH COULD BE MAJOR SAFETY ISSUES, TO NO AVAIL. (B) THE AIRBAG WARNING LIGHT HAS COME ON TWO SEPARATE OCCASIONS, THOUGH THE BAG NEVER DEPLOYED. (C) THE VEHICLE SUDDENLY STALLED WHEN MAKING TURNS. 2. (A) MY VEHICLE CONTAINS "AUTOMATIC RAIN SENSORS" FOR ITS WINDSHIELD WIPERS. THE WIPERS COME ON VIOLENTLY (HIGHEST LEVEL), EVEN WHEN NOT TURNED ON, AND THOUGH IT IS NOT RAINING. THE DANGER IS SUDDEN DISTRACTION, WHICH COULD EASILY CAUSE AN ACCIDENT WHEN MERGING WITH TRAFFIC AND IN OTHER DANGEROUS DRIVING SITUATIONS. THEY ALSO COME ON SUDDENLY WHEN PASSING RADIO TOWERS. THE DATE SET FORTH BELOW IS THE FIRST INCIDENT; IT CONTINUES TO HAPPEN. (B) THE AIRBAG WARNING LIGHT CREATES FEAR IN THE DRIVER, AS WE ARE UNSURE AS TO IF AND WHEN THE AIRBAG WILL DEPLOY. IF IT WHERE TO DEPLOY ERRONEOUSLY WHILE WE WERE DRIVING, THE RESULTS COULD BE CATASTROPHIC. (C) ON TWO OCCASIONS, WHILE MAKING TURNS IN TRAFFIC, THE VEHICLE STALLED, WHICH COULD HAVE LED TO A SERIOUS ACCIDENT. 3. (A) I HAVE RETURNED THE VEHICLE TO MY DEALER FOR SERVICE ON NUMEROUS OCCASIONS. NO PARTS HAVE BEEN REPLACED, NOR HAS ANY REPAIR BEEN EFFECTED. IT APPEARS THAT THIS IS A SYSTEMIC ISSUE, AND I SUSPECT THAT IT AFFECTS ALL CADILLACS SIMILARLY EQUIPPED. (B) THE AIRBAGS WHERE REPLACED ON TWO OCCASIONS WHICH HAS, AS LEAST TEMPORARILY, SOLVED THE PROBLEM. (C) ON TWO OCCASIONS, SENSORS WERE REPLACED WHICH WHERE ALLEGEDLY THE CAUSE OF THE PROBLEM (LAST TIME THIS OCCURRED WAS 5/25/05) THE FOREGOING REPRESENT CRITICAL ELECTRONIC SYSTEM FAILURES THAT COULD RESULT IN FATAL ACCIDENTS. THE INABILITY OF GM TO RESOLVE THE AUTOMATIC WIPER ISSUE, TOGETHER WITH MULTIPLE REPAIRS OF OTHER SENSORS THAT CAUSED MAJOR SYSTEM FAILURES REQUIRES INVESTIGATION INTO THE SAFETY OF THIS VEHICLE.

Mileage: 8,687

WHILE DRIVING AND WITHOUT PRIOR WARNING VEHICLE SHUTS DOWN, CAUSING LOSS OF ALL POWER. THIS PROBLEM HAS BEEN NOTED 18 TIMES IN THE LAST 8000 MILES. VEHICLE HAS BEEN TAKEN TO THE DEALER, DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. *AK *TS

Mileage: 17,000

CAR WILL NOT START/CRANK. 7,200 MILES ON ODOMETER! DASH LIGHTS/GAUGES INTERMITTENT, NO ACCESSORIES AT ALL. HAD TO HAVE TOWED TO MY HOME AREA. LATER IN EVENING, MANUALLY PUSHED VEHICLE TO FRONT OF MY HOME, TRIED TO START USING SPARE NO. 2 KEY THEN VALET KEY. NO RESPONSE. TRIED ACCESSORIES AGAIN WHILE IGNITION ON - TRIED OPENING SUNROOF - NO RESPONSE BUT THEN CAR STARTED AND DECK LID POPPED OPEN!*JB

Mileage: 7,200

CONSUMER COMPLAINING ABOUT THE DESIGN OF THE ACCELERATOR PEDAL BEING CLOSE TO THE BRAKE PEDAL. MR THE CONSUMER STATES THAT IT CAUSES ADDITIONAL SECONDS TO GET HIS FOOT ON THE BRAKE PEDAL FROM THE ACCELERATOR PEDAL. THE CONSUMER ALSO STATES THAT THE SAME MANEUVER HAPPENS WHEN HIS RIGHT FOOT HITS THE END OF THE SIDE VERTICAL PANEL. SCC WHEN LOOKING IN THE REAR VIEW MIRROR, CONSUMER CAN ONLY SEE ONE QUARTER OF THE BOTTOM HORIZONTAL VIEW. ON A SUNNY DAY, THE ILLUMINATED NUMBERS ON THE DASH ARE NOT VISIBLE AND REQUIRES REPEATED GLANCES TO OBTAIN AN ACCURATE READING. THE PASSENGER DOOR HANDLE IS DIFFICULT TO REACH FOR CLOSING ONCE IT HAS BEEN OPENED. *JG