2003 CADILLAC DEVILLE Power Train Problems

NOTIFIED LAST SUMMER (2014) ABOUT RECALL...IN SEPTEMBER (2014) NOTIFIED TO SCHEDULE AN APPOINTMENT FOR THE REPAIR...HAVE CALLED THE LOCAL DEALER SEVERAL TIMES....DEALER DOES NOT HAVE THE NECESSARY MATERIALS TO CORRECT THE PROBLEM. HAVE EXPERIENCED SEVERAL TIMES THE IGNITION TURNING OFF....(THE REASON FOR THE RECALL)...FORTUNATELY HAVE NOT HAD AN ACCIDENT. WHAT IS HOLDING UP THE REPAIRS? WHY SEND A LETTER INSTRUCTING US TO NOW GET IT REPAIRED WHEN THE LOCAL DEALER DOES NOT HAVE THE MATERIALS NEEDED? VERY FRUSTRATING!!!! *TR

Mileage: 900,000

TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT INDICATED THAT THE ABS SENSOR, BRAKE SENSOR AND TRACTION CONTROL SENSOR ILLUMINATED INTERMITTENTLY. THE CONTACT STATED THAT WHILE REVERSING OUT OF THE DRIVEWAY, THE BRAKES FAILED AND THE PEDAL SANK INTO THE FLOOR. THE CONTACT MENTIONED THAT THE VEHICLE ROLLED AWAY IN REVERSE AND CRASHED INTO A FENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.

Mileage: 51,000

IN SEPTEMBER OF 2014, I RECEIVED A RECALL FROM THE STATE OF MASSACHUSETTS ABOUT (1) PART THAT MUST BE REPAIRED IN MY 2003 CADILLAC DEVILLE SEDAN: (1) IGNITION SWITCH 14V355000, THE ONLY RECALL SHOWING UP ON THE GM WEB-SITE IS THE IGNITION SWITCH AND THE OTHER THREE AND THE FIRST ARE LISTED HERE TOTALING (4) RECALLS ALL TOGETHER! AFTER ENTERING MY MAKE, MODEL, YEAR, AND VIN, OF MY VEHICLE I RECEIVED THREE MORE URGENT RECALLS ! (2) FUEL TANK PRESSURE SENSOR 03V238000, (3) DRIVER AIR BAG 03V051000, AND THE (4) AIR BAG INFLATOR 02V222000. DURING A RECORDED PHONE CONVERSATION AN AGENT AND A MANAGER AT/FROM (GM) GENERAL MOTORS STATED THAT THEY DO NO HONOR ANY RECALLS FROM SAFERCAR.GOV/NHTSA OR ANY OTHER WEB-SITE AS THEY ARE "NOT VALID" BUT THEIR OWN @GM.COM. THESE ARE SERIOUS RECALLS THAT REQUIRE IMMEDIATE ATTENTION AND VALIDATION BY GM BEFORE THEY ARE SUED FOR MUCH MORE THAN SIMPLE REPAIRS! I THANK YOU FOR YOUR TIME! BLESSINGS! ON AUGUST 21, 2013, HE PAID $300 TO REPLACE A TIE ROD. ON DECEMBER 30, 3013, THE TIE ROD BROKE AGAIN. HE HAD TO CALL AAA SEVERAL TIMES DUE TO ELECTRICAL FAILURES, WHICH CAUSED THE VEHICLE TO STALL. UPDATED 11/26/14

Mileage: 147,495

FOR THE SECOND TIME IN ABOUT ONE MONTH, THE ENGINE DIED AND ELECTRIC POWER WENT OUT (DASHBOARD LIGHTS). THE CAR RESTARTED WITHOUT DIFFICULTY WHEN I PULLED OFF THE ROAD AND PUT IT INTO PARK. WE RECEIVED A RECALL NOTICE ON THIS VEHICLE IN AUGUST. AFTER THE FIRST INCIDENT I CAREFULLY CHECKED THE BATTERY CABLES AND FOUND NOTHING WRONG. THE BATTERY IS ALMOST NEW. AFTER GETTING THE RECALL NOTICE I CHECKED THE OPERATION OF THE IGNITION SWITCH AND I FOUND THAT THE DETENT WORKS PERFECTLY. I HAD TURN THE KEY CCW BY A LARGE AMOUNT TO TURN OFF THE ENGINE AND NO AMOUNT OF JIGGLING WOULD CAUSE THE FAULT. TWO DIFFERENT KEYS WERE INVOLVED IN THE TWO EPISODES. THERE IS NO POSSIBILITY THAT MY FAILURES ARE RELATED TO WEIGHT HANGING ON THE KEY.EVEN SO I ASKED THE LOCAL DEALER AS WELL AS THE GM HOTLINE WHEN THEY CAN INSTALL THE "FIXES" AND I WAS TOLD THAT NO PARTS MAY BE AVAILABLE FOR MONTHS. ABOUT TWO WEEKS AGO A PERSON ON THE GM HOTLINE PROMISED TO FIND A DEALER WITH PARTS AND CALL ME BACK BUT DID NOT DO SO. I HAVE NO CONFIDENCE THAT GM WILL SOLVE MY PROBLEM WITH THEIR RECALL FIX, IF AND WHEN IT IS EXECUTED, AND FEAR THAT THERE IS ANOTHER COMMON CAUSE FOR THE MANY FAILURES THAT HAVE BEEN REPORTED. *TR

Mileage: 55,000

TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. WHILE INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT TRANSMISSION FLUID WAS LEAKING. A PRIVATE MECHANIC STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED AND REPAIRED THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 65,000.

Mileage: 65,000

ENGINE SHUTS OFF WITHOUT WARNING, SOMETIMES WHEN STOPPED AND/OR WHILE MOVING.THIS HAS HAPPENED ABOUT 4 TIMES IN THE LAST YEAR. SUSPECT A DEFECT IGNITION SWITCH AND/OR A CRANKSHAFT POSITION SENSOR. *TR

Mileage: 58,000

2003 CADILLAC SEDAN DEVILLE. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS. *SMD THE CONSUMER STATED THE ENGINE LIGHT ILLUMINATED. A DIAGNOSTIC TEST REVEALED, THE PORT CONVERTER CONTROL SOLENOID WAS STICKING. UPDATED 01/15/13

2003 DEVILLE 83K MILES TAKEN FOR EMISSION TEST WILL NOT PAST UNTIL CODE PO741 IS FIX. PO741 TORQUE CONVERTER CLUTCH EXCESSIVE SLIP TRANSAXLE COST $2000 TO $4500 TO REPAIR BUT IS NOT AN EMISSION PART. *TR

Mileage: 81,000

SERVICE ENGINE SOON LIGHT COMES ON FREQUENTLY.....I HAD VEHICLE CHECKED A SEVERAL AUTO SHOPS AND RECEIVED THE DIAGNOSIS THAT MY TORQUE CONVERTER WAS POSSIBLY SLIPPING. I WAS QUOTED BETWEEN $900 TO $ 2100 TO REPAIR. I STATED FOR THIS PRICE I COULD REALLY JUST BUY A REMANUFACTERED TRANSMISSION. THIS IS RIDICULOUS, THERE HAS TO BE A RECALL MESSAGE OUT THERE TO HELP FELLOW OWNERS. I HAVE SEEN THIS HAPPENING TO MANY OTHER OWNERS WHO IN TURN REFUSE TO GET THIS SERVICE AS IT CAN BE VERY COSTLY. *TR

Mileage: 90,000

THE SERVICE ENGINE LIGHT CAME ON IN MY 2003 V-8 CADILLAC DEVILLE, AT 82,000 MILES. DEALER DIAGNOSED TRANSMISSION PROBLEM; REPLACED TORQUE CONVERTER AND REWORKED LOWER VALVE BODY. DEALER CHARGED $2241 FOR REPAIRS. *TR

Mileage: 82,000

2003 CADILLAC DEVILLE WITH APPROX. 65,900 MILES ON 07/11/07. THE "SERVICE ENGINE SOON" WARNING LIGHT APPEARED ON VEHICLE CONTROL PANEL & TOOK VEHICLE TO DEALERSHIP SAME DATE 07/11/07. DEALER PERFORMED OIL CHANGE & INFORMED THAT ENTIRE TRANSMISSION IS ABOUT TO FAIL & QUOTED $4,027.00 FOR REPAIRS. DEALER REFUSED TO HONOR WARRANTY PAST 50,000 MILES & INFORMED ENTIRE COST WAS THE RESPONSIBILITY OF THE CUSTOMER. GM WAS CONTACTED & REFUSED TO PROVIDE ANY FINANCIAL OR REPAIR ASSISTANCE FOR DEFECT AND REPEATEDLY DELAYED ANY DECISION UNTIL APPROXIMATELY 08/02/07 (AFTER REPEATED ATTEMPTS BY CUSTOMER TO CONTACT/RESOLVE PROBLEM), OTHER THAN A $1,000.00 CUSTOMER LOYALTY CERTIFICATE TO BUY A NEW CAR ON APPROX 8/02/07. GM REPRESENTATIVE CALLED & RECORDED PHONE CONVERSATION WITH CUSTOMER WITHOUT CUSTOMER ADVANCE KNOWLEDGE OR CONSENT ON 8/01/07 & 8/02/07. CUSTOMER HAD GONE TO DEALERSHIP (2ND TIME) & DEALER SERVICE MGR. REFUSED TO ASSIST IN ANY WAY (IN PERSON) & STATED HE WILL NOT HELP & STATED HIS DISPLEASURE THAT GM WAS CONTACTED. CADILLAC WAS THEREFORE TAKEN TO AAMCO AT CADILLAC OWNER'S EXPENSE FOR COMPLETE TRANSMISSION REPLACEMENT. ANOTHER ISSUE, "CHECK COOLANT LEVEL LIGHT" HAD BEEN BROUGHT TO DEALERSHIP ATTENTION (WHILE PREVIOUSLY UNDER WARRANTY) & TOLD US TO DISREGARD/NOT WORRY ABOUT IT APPROXIMATELY LAST THREE TIMES CAR WAS IN TO DEALERSHIP FOR OIL CHANGES (OVER APPROXIMATELY SIX MONTHS). CUSTOMER WAS TOLD THIS IS NOT ANY SAFETY ISSUE & TO DISREGARD "CHECK COOLANT LEVEL LIGHT". ISSUE REMAINS UNRESOLVED DUE TO ASSURANCE OF SAFETY FROM DEALERSHIP. *JB

Mileage: 65,900

THE "SERVICE ENGINE SOON" APPEARED MANY TIMES ON THE DASH OF MY 2003 CADILLAC DEVILLE. AFTER 4 DIAGNOSES IT WAS DECIDED THAT THE TRANSMISSION WAS DEFECTIVE AND REQUIRED A $4200 REPAIR. *JB

Mileage: 85,000

I OWN A 2003 CADILLAC DEVILLE WITH 70,700 MILES. THE "SERVICE ENGINE SOON" WARNING LIGHT APPEARED ON VEHICLE CONTROL PANEL FEBRUARY 1, 2007. LOCAL CAR REPAIR TECHNICIAN IDENTIFIED AND CLEARED WARNING CODE. SUGGESTED I TAKE TO CADILLAC DEALER IF THE WARNING LIGHT REAPPEARED. WARNING LIGHT CAME ON AGAIN WED, FEBRUARY 7, 2007. I MADE AN APPOINTMENT WITH REPAIR SHOP ON FEBRUARY 9, 2007. THE TORQUE CONVERTER, SEALS, GASKETS AND VALVE WERE REPLACED AND THE CAR WAS REPAIRED. OLD PART WAS NOT GIVEN TO ME. MY CONCERN IS THIS SAME REPAIR HAS BEEN NECESSARY FOR TWO OTHER CADILLAC DEVILLE CAR OWNERS THAT I PERSONALLY KNOW WITHIN THE PAST TWO YEARS. ONE VEHICLE HAD APPROXIMATELY 60,000 MILES ON IT WHILE THE OTHER HAD 150,000. WHEN SPEAKING WITH THE CADILLAC CUSTOMER SERVICE ASSOCIATE, I WAS TOLD THERE WAS NO RECALL FOR MY VEHICLE. THEY WERE NOT INTERESTED IN DETAILS OF MY REPAIR OR CONCERN FOR A POSSIBLE DEFECT. *JB

Mileage: 70,600

MULTIPLE FAILURES WITH 2003 CADILLAC. THE CHECK ENGINE LIGHT ILLUMINATED, CRUISE CONTROL CEASED AND THE TRANSMISSION HAD TO BE REPAIRED. *BF . THE CONSUMER WAS TRAVELING IN A HEAVY RAIN STORM WHEN THE HEAD LIGHTS AND DASH BOARD LIGHTS WENT OUT. THE HEAD LIGHTS EVENTUALLY CAME BACK ON UNTIL ANOTHER HEAVY RAIN AND THEY WENT OUT AGAIN. CONSUMER WAS TOLD THE WATER PUMP WAS LEAKING AND THAT WAS THE REASON THE CHECK COOLANT LEVEL READING WAS BEING DISPLAYED. *TC *JB