14
Complaints
8
Crashes
0
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Air Bags Complaints

Showing 14 of 14
Dec 19, 2020 150,000 mi

WHEN I CALL ON STAR FOR A DIAGNOSTIC TEST THAT WHEN I WAS TOLD THAT IF WAS IN AN ACCIDENT THE CAR AIR BAGS WOULD NOT PROTECT ME LIKE THEY WERE SUPPOSE TO.I WAS DRIVING TO THE NEXT TOWN OVER FROM MY HOMETOWN ON HWY 8O EAST.

Dec 19, 2020 150,000 mi

WHEN I CALL ON STAR FOR A DIAGNOSTIC TEST THAT WHEN I WAS TOLD THAT IF WAS IN AN ACCIDENT THE CAR AIR BAGS WOULD NOT PROTECT ME LIKE THEY WERE SUPPOSE TO.I WAS DRIVING TO THE NEXT TOWN OVER FROM MY HOMETOWN ON HWY 8O EAST.

Feb 29, 2020 163,000 mi

I'M GETTING AN SERVICE AIR BAG MESSAGE ON MY DASHBOARD DISPLAY AT ALL TIMES AFTER STARTING THE VEHICLE AT A STAND STILL AND IN MOTION I'M AFRAID THAT MY AIRBAGS ARE GOING TO BLOW AT ANYTIME I'M AFRAID OF DRIVING THE VEHICLE.

Feb 29, 2020 163,000 mi

I'M GETTING AN SERVICE AIR BAG MESSAGE ON MY DASHBOARD DISPLAY AT ALL TIMES AFTER STARTING THE VEHICLE AT A STAND STILL AND IN MOTION I'M AFRAID THAT MY AIRBAGS ARE GOING TO BLOW AT ANYTIME I'M AFRAID OF DRIVING THE VEHICLE.

Jun 12, 2018 Crash 119,000 mi

TL* THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT STATED THAT AN INDEPENDENT REPAIR FACILITY HAD BEEN INFORMED MORE THAN ONCE THAT THE OIL PRESSURE WARNING INDICATOR ILLUMINATED SEVERAL TIMES. THE DEALER HAD NOT BEEN CONTACTED. WHILE DRIVING AT AN UNSPECIFIED RATE OF SPEED, THE OIL PRESSURE WARNING INDICATOR FLASHED, THERE WAS A SUDDEN LOSS OF POWER, AND THE BRAKE PEDAL WAS STIFF WHEN DEPRESSED. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF AN 18 WHEELER. THE DRIVER SUSTAINED MINOR BRUISING AND PAIN TO THE SHOULDERS AND FOREARMS. MEDICAL ATTENTION WAS RECEIVED. THE CONTACT STATED THAT THE DRIVER'S SIDE AIR BAG DEPLOYED, BUT WAS UNCERTAIN IF THE FRONT PASSENGER AND SIDE CURTAIN AIR BAGS ALSO DEPLOYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT. THE INSURANCE COMPANY WAS NOTIFIED OF THE CRASH AND HAD NOT YET INVESTIGATED THE CAUSE OF THE CRASH. THE MANUFACTURER WAS NOTIFIED OF THE CRASH AND THE CONTACT WAS AWAITING TO DETERMINE IF THEY COULD CONDUCT AN INVESTIGATION. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 119,000.

Jun 12, 2018 Crash 119,000 mi

TL* THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT STATED THAT AN INDEPENDENT REPAIR FACILITY HAD BEEN INFORMED MORE THAN ONCE THAT THE OIL PRESSURE WARNING INDICATOR ILLUMINATED SEVERAL TIMES. THE DEALER HAD NOT BEEN CONTACTED. WHILE DRIVING AT AN UNSPECIFIED RATE OF SPEED, THE OIL PRESSURE WARNING INDICATOR FLASHED, THERE WAS A SUDDEN LOSS OF POWER, AND THE BRAKE PEDAL WAS STIFF WHEN DEPRESSED. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF AN 18 WHEELER. THE DRIVER SUSTAINED MINOR BRUISING AND PAIN TO THE SHOULDERS AND FOREARMS. MEDICAL ATTENTION WAS RECEIVED. THE CONTACT STATED THAT THE DRIVER'S SIDE AIR BAG DEPLOYED, BUT WAS UNCERTAIN IF THE FRONT PASSENGER AND SIDE CURTAIN AIR BAGS ALSO DEPLOYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT. THE INSURANCE COMPANY WAS NOTIFIED OF THE CRASH AND HAD NOT YET INVESTIGATED THE CAUSE OF THE CRASH. THE MANUFACTURER WAS NOTIFIED OF THE CRASH AND THE CONTACT WAS AWAITING TO DETERMINE IF THEY COULD CONDUCT AN INVESTIGATION. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 119,000.

Oct 15, 2014 Crash 62,000 mi

TL* THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT INDICATED THAT WHILE WAITING AT A TRAFFIC LIGHT, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE, WHICH CAUSED THE CONTACT TO HIT THE VEHICLE IN FRONT OF HER AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT INDICATED THAT THE VEHICLE WAS THE THIRD OUT OF THE SIX VEHICLES INVOLVED IN THE CRASH. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES TO THE LEFT ARM WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT REPAIRED AND WAS TO BE FURTHER INSPECTED BY THE INSURANCE ADJUSTOR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000. UPDATED 12/9/14*CN

Oct 15, 2014 Crash 62,000 mi

TL* THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT INDICATED THAT WHILE WAITING AT A TRAFFIC LIGHT, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE, WHICH CAUSED THE CONTACT TO HIT THE VEHICLE IN FRONT OF HER AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT INDICATED THAT THE VEHICLE WAS THE THIRD OUT OF THE SIX VEHICLES INVOLVED IN THE CRASH. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES TO THE LEFT ARM WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT REPAIRED AND WAS TO BE FURTHER INSPECTED BY THE INSURANCE ADJUSTOR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000. UPDATED 12/9/14*CN

Nov 7, 2012 98,000 mi

MY BATTERY CONSTANTLY GOES DEAD, EVERYTIME IT RAINS, SNOWS OR EVEN GETS COLD. I BROUGHT A BRAND NEW BATTERY AND A BRAND NEW ALTERNATOR AND IT STILL DOES THE SAME THING. THE AIR-BAG MESSAGE KEEPS COMING UP ALONG WITH EVERY ELECTRICAL COMPONENT THERE IS ON THIS CAR. I HAVE TAKEN IT TO DEALERSHIPS TO GET DIAGNOSTICS AND THEY NEVER FIND ANYTHING WRONG. THIS IS NOT SAFE FOR MY KIDS TO RIDE IN PLEASE ADVISE. *TR

Nov 7, 2012 98,000 mi

MY BATTERY CONSTANTLY GOES DEAD, EVERYTIME IT RAINS, SNOWS OR EVEN GETS COLD. I BROUGHT A BRAND NEW BATTERY AND A BRAND NEW ALTERNATOR AND IT STILL DOES THE SAME THING. THE AIR-BAG MESSAGE KEEPS COMING UP ALONG WITH EVERY ELECTRICAL COMPONENT THERE IS ON THIS CAR. I HAVE TAKEN IT TO DEALERSHIPS TO GET DIAGNOSTICS AND THEY NEVER FIND ANYTHING WRONG. THIS IS NOT SAFE FOR MY KIDS TO RIDE IN PLEASE ADVISE. *TR

Nov 3, 2009 Crash 50,000 mi

TL* THE CONTACT OWNS A 2007 CADILLAC DTS. WHILE DRIVING APPROXIMATELY 45 MPH, A VEHICLE FAILED TO YIELD THE RIGHT OF WAY, ENTERED INTO TRAFFIC, AND THEN CRASHED INTO THE LEFT SIDE OF HER VEHICLE. THE VEHICLE SPUN AROUND SEVERAL TIMES. THE VEHICLE STOPPED WHEN IT CRASHED INTO A WALL. THE DRIVERS FRONTAL AND SIDE AIR BAGS DID NOT DEPLOY, AND THE ON-STAR SYSTEM DID NOT ACTIVATE. THE VEHICLE WAS COMPLETELY DESTROYED. THE MANUFACTURER STATED THERE WAS NO REASON FOR THE AIR BAGS TO DEPLOY, AND THAT THE AIR BAGS WILL ONLY DEPLOY IF THE SENSOR WAS IMPACTED. THEY ADDED THAT THE ON-STAR SYSTEM ACTIVATES ONLY WHEN THE AIR BAGS DEPLOY. SHE RECEIVED INJURIES TO THE LEFT SIDE OF THE BODY AND A DISLOCATED DISC. THE CURRENT AND FAILURE MILEAGES WERE 50,000. THE POLICE INFORMATION WAS NOT AVAILABLE.

Nov 3, 2009 Crash 50,000 mi

TL* THE CONTACT OWNS A 2007 CADILLAC DTS. WHILE DRIVING APPROXIMATELY 45 MPH, A VEHICLE FAILED TO YIELD THE RIGHT OF WAY, ENTERED INTO TRAFFIC, AND THEN CRASHED INTO THE LEFT SIDE OF HER VEHICLE. THE VEHICLE SPUN AROUND SEVERAL TIMES. THE VEHICLE STOPPED WHEN IT CRASHED INTO A WALL. THE DRIVERS FRONTAL AND SIDE AIR BAGS DID NOT DEPLOY, AND THE ON-STAR SYSTEM DID NOT ACTIVATE. THE VEHICLE WAS COMPLETELY DESTROYED. THE MANUFACTURER STATED THERE WAS NO REASON FOR THE AIR BAGS TO DEPLOY, AND THAT THE AIR BAGS WILL ONLY DEPLOY IF THE SENSOR WAS IMPACTED. THEY ADDED THAT THE ON-STAR SYSTEM ACTIVATES ONLY WHEN THE AIR BAGS DEPLOY. SHE RECEIVED INJURIES TO THE LEFT SIDE OF THE BODY AND A DISLOCATED DISC. THE CURRENT AND FAILURE MILEAGES WERE 50,000. THE POLICE INFORMATION WAS NOT AVAILABLE.

Jun 3, 2008 Crash 4,000 mi

TL*THE CONTACT OWNED A 2007 CADILLAC DTS. WHILE DRIVING 55 MPH, THE CONTACT FELL ASLEEP AT THE WHEEL AND DROVE INTO A 3 FOOT DITCH, AND CRASHED INTO A CEMENT CULVERT. THE VEHICLE FLIPPED OVER A FEW TIMES AND WAS DESTROYED. THE FRONT END, REAR END, AND ROOF OF THE VEHICLE WERE HEAVILY DAMAGED. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER AND PASSENGER WERE WEARING THEIR SEAT BELTS. NEITHER WERE EJECTED FROM THE VEHICLE; HOWEVER, THE DRIVER SUSTAINED A BROKEN NECK AND SHOULDER DAMAGE. THE CAUSE OF THE FAILURE HAS NOT YET BEEN DETERMINED. THE CURRENT AND FAILURE MILEAGES WERE 4,000. UPDATED 06/17/08 *BF

Jun 3, 2008 Crash 4,000 mi

TL*THE CONTACT OWNED A 2007 CADILLAC DTS. WHILE DRIVING 55 MPH, THE CONTACT FELL ASLEEP AT THE WHEEL AND DROVE INTO A 3 FOOT DITCH, AND CRASHED INTO A CEMENT CULVERT. THE VEHICLE FLIPPED OVER A FEW TIMES AND WAS DESTROYED. THE FRONT END, REAR END, AND ROOF OF THE VEHICLE WERE HEAVILY DAMAGED. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER AND PASSENGER WERE WEARING THEIR SEAT BELTS. NEITHER WERE EJECTED FROM THE VEHICLE; HOWEVER, THE DRIVER SUSTAINED A BROKEN NECK AND SHOULDER DAMAGE. THE CAUSE OF THE FAILURE HAS NOT YET BEEN DETERMINED. THE CURRENT AND FAILURE MILEAGES WERE 4,000. UPDATED 06/17/08 *BF