This Problem Across All Years
TL* THE CONTACT OWNS A 2001 CADILLAC ELDORADO. WHILE PARKED THE TRACTION CONTROL, BRAKE SERVICE AND STEERING LIGHTS ILLUMINATED ON THE DASH BOARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THE ABS MODULE NEEDED TO REPLACED. THE DEALER AND MANUFACTURER WERE CONTACTED WHO BOTH TOLD THE CONTACT THAT THE PART WAS ON A NATIONAL BACK ORDER AND THEY WERE NOT AWARE OF WHEN THE PART WOULD BE AVAILABLE. THE CONTACT WAS PLACED ON WAITING LIST FOR THE PART. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 62,000. UPDATED 02/18/11 *BF
TL* THE CONTACT OWNS A 2001 CADILLAC ELDORADO. WHILE PARKED THE TRACTION CONTROL, BRAKE SERVICE AND STEERING LIGHTS ILLUMINATED ON THE DASH BOARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THE ABS MODULE NEEDED TO REPLACED. THE DEALER AND MANUFACTURER WERE CONTACTED WHO BOTH TOLD THE CONTACT THAT THE PART WAS ON A NATIONAL BACK ORDER AND THEY WERE NOT AWARE OF WHEN THE PART WOULD BE AVAILABLE. THE CONTACT WAS PLACED ON WAITING LIST FOR THE PART. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 62,000. UPDATED 02/18/11 *BF
TL* THE CONTACT OWNS A 2001 CADILLAC ELDORADO. WHILE DRIVING AT 60 MPH THE CONTACT ENGAGED THE BRAKE PEDAL AND WAS UNABLE TO STOP THE VEHICLE. THE BRAKE PEDAL MADE CONTACT WITH THE FLOORBOARD. THE ROTORS WERE REPLACED THREE TIMES AT 9,000, 23,000 AND 33,000 MILES. THE DEALER ADVISED THE CONTACT THAT DUE TO RUST AND WHAT THEY WERE MADE OFF THE ROTORS NEEDED TO BE REPLACED. *AK UPDATED 04/12/07. *JB
TL* THE CONTACT OWNS A 2001 CADILLAC ELDORADO. WHILE DRIVING AT 60 MPH THE CONTACT ENGAGED THE BRAKE PEDAL AND WAS UNABLE TO STOP THE VEHICLE. THE BRAKE PEDAL MADE CONTACT WITH THE FLOORBOARD. THE ROTORS WERE REPLACED THREE TIMES AT 9,000, 23,000 AND 33,000 MILES. THE DEALER ADVISED THE CONTACT THAT DUE TO RUST AND WHAT THEY WERE MADE OFF THE ROTORS NEEDED TO BE REPLACED. *AK UPDATED 04/12/07. *JB
DT: THE BRAKE ROTORS RUSTED AND WERE DEFECTIVE. THE FRONT ROTORS WERE RESURFACED AT 7,000 MILES. THIS WAS ON FEBRUARY 28, 2003. THE REAR ROTORS WERE RESURFACED AT 8,000 MILES. THE FRONT AND REAR ROTORS WERE REPLACED AT 9,000 MILES. THE REAR ROTORS WERE RESURFACED AT 11,000 MILES. THE FRONT AND REAR ROTORS AND BRAKE PADS WERE REPLACED AT 23,000 MILES. AFTER THE REPAIRS WERE MADE THE REPLACEMENT PARTS HAD THE SAME FAILURES. THE CONSUMER HAD TO PAY FOR THE LAST REPAIR OUT OF POCKET BECAUSE IT WAS NO LONGER UNDER WARRANTY. THERE HAVE BEEN NO ACCIDENTS AS OF YET. WHEN THE CONSUMER CONTACTED THE MANUFACTURER, THEY TOLD HIM THAT THEY DID NOT RECOGNIZE THAT THERE WAS A PROBLEM WITH THE BRAKE ROTORS. *AK
DT: THE BRAKE ROTORS RUSTED AND WERE DEFECTIVE. THE FRONT ROTORS WERE RESURFACED AT 7,000 MILES. THIS WAS ON FEBRUARY 28, 2003. THE REAR ROTORS WERE RESURFACED AT 8,000 MILES. THE FRONT AND REAR ROTORS WERE REPLACED AT 9,000 MILES. THE REAR ROTORS WERE RESURFACED AT 11,000 MILES. THE FRONT AND REAR ROTORS AND BRAKE PADS WERE REPLACED AT 23,000 MILES. AFTER THE REPAIRS WERE MADE THE REPLACEMENT PARTS HAD THE SAME FAILURES. THE CONSUMER HAD TO PAY FOR THE LAST REPAIR OUT OF POCKET BECAUSE IT WAS NO LONGER UNDER WARRANTY. THERE HAVE BEEN NO ACCIDENTS AS OF YET. WHEN THE CONSUMER CONTACTED THE MANUFACTURER, THEY TOLD HIM THAT THEY DID NOT RECOGNIZE THAT THERE WAS A PROBLEM WITH THE BRAKE ROTORS. *AK
ON TWO OCCASIONS, MY MOTHER DROVE TO GROCERY STORES, PARKED HER 2001 EL DORADO CADILLAC, SHOPPED, GOT BACK IN THE CAR AND PUT IT REVERSE, TO BACK OUT OF THE PARKING SPACE, PUT IT IN DRIVE, BEGAN TO ACCELERATE AND THE BRAKES FAILED. THE FIRST TIME SHE ALMOST HIT A PEDESTRIAN. THE SECOND TIME SHE ENDED UP BLOWING A STOP SIGN AND ENDED UP IN THE MIDDLE OF ONCOMING TRAFFIC BEFORE THE BRAKES ENGAGED. THERE WERE TWO SERVICE CALLS REGARDING THE PROBLEM WITH GUY HILL CADILLAC IN SAN DIEGO AND ANOTHER SERVICE CALL WITH DE LA FUENTE CADILLAC IN EL CAJON CALIFORNIA. ALL THREE SERVICE CALLS RESULTED IN THE SAME RESPONSE. THE PROBLEM COULD NOT BE DUPLICATED.*AK
ON TWO OCCASIONS, MY MOTHER DROVE TO GROCERY STORES, PARKED HER 2001 EL DORADO CADILLAC, SHOPPED, GOT BACK IN THE CAR AND PUT IT REVERSE, TO BACK OUT OF THE PARKING SPACE, PUT IT IN DRIVE, BEGAN TO ACCELERATE AND THE BRAKES FAILED. THE FIRST TIME SHE ALMOST HIT A PEDESTRIAN. THE SECOND TIME SHE ENDED UP BLOWING A STOP SIGN AND ENDED UP IN THE MIDDLE OF ONCOMING TRAFFIC BEFORE THE BRAKES ENGAGED. THERE WERE TWO SERVICE CALLS REGARDING THE PROBLEM WITH GUY HILL CADILLAC IN SAN DIEGO AND ANOTHER SERVICE CALL WITH DE LA FUENTE CADILLAC IN EL CAJON CALIFORNIA. ALL THREE SERVICE CALLS RESULTED IN THE SAME RESPONSE. THE PROBLEM COULD NOT BE DUPLICATED.*AK
WHILE DRIVING 60 MPH, THE DRIVER APPLIED THE BRAKES AND THE VEHICLE SUDDENLY ACCELERATED. THE DRIVER APPLIED THE BRAKES NUMEROUS TIMES BUT IT FAILED. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND PULLED OVER. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE SPEED SENSOR NEEDED TO BE REPLACED AND REPLACED IT. HOWEVER, THE PROBLEM STILL OCCURS AT THIS TIME. PLEASE PROVIDE FURTHER DETAILS. *NM
WHILE DRIVING 60 MPH, THE DRIVER APPLIED THE BRAKES AND THE VEHICLE SUDDENLY ACCELERATED. THE DRIVER APPLIED THE BRAKES NUMEROUS TIMES BUT IT FAILED. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND PULLED OVER. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE SPEED SENSOR NEEDED TO BE REPLACED AND REPLACED IT. HOWEVER, THE PROBLEM STILL OCCURS AT THIS TIME. PLEASE PROVIDE FURTHER DETAILS. *NM