This Problem Across All Years
MY 2022 CADILLAC ESCALADE IS IN THE REPAIR SHOP CENTRAL HOUSTON CADILLAC [XXX] MY ENGINE RECALL IS OUT AND STOP WORKING ! THE 150,000 MILE WARRANTY IS NOT GETTING UPHELD BY GENRAL MOTORS ! I AM BEING TOLD THAT MY CASE IS DENIED ! GENERAL MOTORS GIVE ME A CASE NUMBER XXX [XXX] ! GENERAL MOTORS IS SCAMMING THE RECALL REFUSING TOO DRIVE REPLACE THE ENGINE PROBLEMS THEY KNEW WAS HAPPENING! BIG STAR CADILLAC DEALERSHIP STATED MY ENGINE REPAIRS WAS FIX WITH OIL REPLACEMENT SERVICE ! THAT WAS NOT TRUE AND IS FALSE STATEMENT! RIGHT NOW I CAN NOT DRIVE MY VEHICLE! I NEED MY NEW ENGINE NOW ! THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
MY 2022 CADILLAC ESCALADE IS IN THE REPAIR SHOP CENTRAL HOUSTON CADILLAC [XXX] MY ENGINE RECALL IS OUT AND STOP WORKING ! THE 150,000 MILE WARRANTY IS NOT GETTING UPHELD BY GENRAL MOTORS ! I AM BEING TOLD THAT MY CASE IS DENIED ! GENERAL MOTORS GIVE ME A CASE NUMBER XXX [XXX] ! GENERAL MOTORS IS SCAMMING THE RECALL REFUSING TOO DRIVE REPLACE THE ENGINE PROBLEMS THEY KNEW WAS HAPPENING! BIG STAR CADILLAC DEALERSHIP STATED MY ENGINE REPAIRS WAS FIX WITH OIL REPLACEMENT SERVICE ! THAT WAS NOT TRUE AND IS FALSE STATEMENT! RIGHT NOW I CAN NOT DRIVE MY VEHICLE! I NEED MY NEW ENGINE NOW ! THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
At approximately 6:45pm on Friday November 14, 2025, while driving among tractor trailers in the passing lane at highway speed on westbound RT 30 near mile marker 191 (Lancaster, PA), my 2022 Cadillac Escalade ESV Sport Platinum experienced a complete loss of propulsion. This catastrophic and sudden engine shutdown came with no warning lights, no symptoms prior to a complete loss of power. The vehicle had previously been inspected as part of the recall service by Fred Beans Cadillac in Doylestown months prior and customer was informed it had passed the recall inspection and was given the recommended corrective action - (new oil [0W40], oil filler cap and new oil filter). Customer had ABSOLUTELY NO REASON TO SUSPECT this engine had issues, because it "passed" GM's recall... This vehicle's unexpected & compete loss of power gravely endangered the lives of the vehicle's four occupants who were absolutely terrified during this experience ! I put the vehicle's hazard lights on and guided it to a stop on the right shoulder of RT 30 at the mile marker 191 Westbound. I contacted my insurance provider's roadside assistance for a flatbed tow off the highway. Vehicle was eventually flatbed to Kelly Cadillac for engine diagnosis. [will give much more details in subsequent communications as the characters here are limited] We are awaiting Cadillac dealer's diagnosis of the cause of this catastrophic engine failure with complete loss of propulsion at highway speed (after the recall was performed and vehicle was cleared). I have added photos of the confirmation from the insurance company's dispatch of a flatbed to my location on RT 30 as well as a screenshot of us on the right shoulder of RT 30. I have attached text messages received from GM of the engine issue that were received AFTER the vehicle was stopped on the shoulder of highway. My family - and others on the highway that evening - could have been gravely injured or even killed by this Cadillac's complete malfunction !
At approximately 6:45pm on Friday November 14, 2025, while driving among tractor trailers in the passing lane at highway speed on westbound RT 30 near mile marker 191 (Lancaster, PA), my 2022 Cadillac Escalade ESV Sport Platinum experienced a complete loss of propulsion. This catastrophic and sudden engine shutdown came with no warning lights, no symptoms prior to a complete loss of power. The vehicle had previously been inspected as part of the recall service by Fred Beans Cadillac in Doylestown months prior and customer was informed it had passed the recall inspection and was given the recommended corrective action - (new oil [0W40], oil filler cap and new oil filter). Customer had ABSOLUTELY NO REASON TO SUSPECT this engine had issues, because it "passed" GM's recall... This vehicle's unexpected & compete loss of power gravely endangered the lives of the vehicle's four occupants who were absolutely terrified during this experience ! I put the vehicle's hazard lights on and guided it to a stop on the right shoulder of RT 30 at the mile marker 191 Westbound. I contacted my insurance provider's roadside assistance for a flatbed tow off the highway. Vehicle was eventually flatbed to Kelly Cadillac for engine diagnosis. [will give much more details in subsequent communications as the characters here are limited] We are awaiting Cadillac dealer's diagnosis of the cause of this catastrophic engine failure with complete loss of propulsion at highway speed (after the recall was performed and vehicle was cleared). I have added photos of the confirmation from the insurance company's dispatch of a flatbed to my location on RT 30 as well as a screenshot of us on the right shoulder of RT 30. I have attached text messages received from GM of the engine issue that were received AFTER the vehicle was stopped on the shoulder of highway. My family - and others on the highway that evening - could have been gravely injured or even killed by this Cadillac's complete malfunction !
Dear NHTSA, I am writing to report an ongoing safety issue regarding my 2022 Cadillac Escalade related to an engine recall. On September 19, 2025, I took my vehicle to the dealership for inspection, but they chose to pass the recall inspection despite the fact that the engine continues to experience serious issues. The problems include: •Engine propulsion failure and loss of acceleration at highway speeds, creating a hazardous situation. •Rumbling noise from the engine when releasing the accelerator pedal. •Erratic RPM fluctuations, with the engine surging significantly up and down. •Frequent engine misfires, which increase the risk of stalling. •On several occasions, the accelerator dropped speed on the freeway unexpectedly, endangering me, my passengers, and others on the road. These symptoms are ongoing and pose a serious safety hazard. I believe the inspection should not have been passed, as the engine clearly remains defective. I strongly urge that the engine be replaced to address these issues. Please advise on the next steps, as I am concerned for my safety and the safety of my passengers. Thank you for your attention to this urgent matter.
Dear NHTSA, I am writing to report an ongoing safety issue regarding my 2022 Cadillac Escalade related to an engine recall. On September 19, 2025, I took my vehicle to the dealership for inspection, but they chose to pass the recall inspection despite the fact that the engine continues to experience serious issues. The problems include: •Engine propulsion failure and loss of acceleration at highway speeds, creating a hazardous situation. •Rumbling noise from the engine when releasing the accelerator pedal. •Erratic RPM fluctuations, with the engine surging significantly up and down. •Frequent engine misfires, which increase the risk of stalling. •On several occasions, the accelerator dropped speed on the freeway unexpectedly, endangering me, my passengers, and others on the road. These symptoms are ongoing and pose a serious safety hazard. I believe the inspection should not have been passed, as the engine clearly remains defective. I strongly urge that the engine be replaced to address these issues. Please advise on the next steps, as I am concerned for my safety and the safety of my passengers. Thank you for your attention to this urgent matter.
I purchased a 2022 Cadillac Escalade ESV Platinum on 9/5/25. I asked the dealership if there were any recalls and they told me if there were any they were taken care of. It has not been taken care of, it is against CA and federal law to sell a car with an active recall that hasn’t been repaired. I would like to file a formal complaint against Mercedes Benz of Walnut Creek Ca. I do not have time to deal with this recall and I want them to take this vehicle back immediately. I do not want to risk the lives of my family or others on the road with an E87 Engine Propulsion Failure on our crowded highways here in the Bay Area.
I purchased a 2022 Cadillac Escalade ESV Platinum on 9/5/25. I asked the dealership if there were any recalls and they told me if there were any they were taken care of. It has not been taken care of, it is against CA and federal law to sell a car with an active recall that hasn’t been repaired. I would like to file a formal complaint against Mercedes Benz of Walnut Creek Ca. I do not have time to deal with this recall and I want them to take this vehicle back immediately. I do not want to risk the lives of my family or others on the road with an E87 Engine Propulsion Failure on our crowded highways here in the Bay Area.
We were driving on the freeway when all of a sudden the vehicle went into neutral, shut off and started slowing down. We were in the middle lane and our 3 children and grandparents were also in the car. This was incredibly dangerous and thankfully slowly we got to the right shoulder and the vehicle no longer turned on. We had to contact AAA and we took it to the dealership where we dropped it off. A few weeks ago I had called the dealership to ask about the repairs for the engine recall and they said they didn’t have anything solutions for that recall. Now dealer is stating it is still under warranty yet they haven’t been able to provide a vehicle large enough to accommodate our family. Nonetheless, they are stating that it might be over two weeks before they can get a new engine and then install it.
We were driving on the freeway when all of a sudden the vehicle went into neutral, shut off and started slowing down. We were in the middle lane and our 3 children and grandparents were also in the car. This was incredibly dangerous and thankfully slowly we got to the right shoulder and the vehicle no longer turned on. We had to contact AAA and we took it to the dealership where we dropped it off. A few weeks ago I had called the dealership to ask about the repairs for the engine recall and they said they didn’t have anything solutions for that recall. Now dealer is stating it is still under warranty yet they haven’t been able to provide a vehicle large enough to accommodate our family. Nonetheless, they are stating that it might be over two weeks before they can get a new engine and then install it.
I am reporting persistent safety issues with my 2022 Cadillac Escalade ESV, with ~87k miles. Despite a completed recall for an engine seizure, the vehicle continues to fail dangerously, eroding confidence in its safety and reliability.Early in ownership, the computer and dashboard were replaced due to malfunction. Later, the engine seized while driving at 70 mph on a highway, a recall-related issue requiring a three-month repair. The vehicle has spent significant time in the shop, impacting usability.On May 20, 2025, my wife experienced a sudden shutdown at a busy intersection while merging onto a high-speed road. The vehicle lost power without warning, stranding her in a hazardous position. She exited to direct traffic, risking a collision. After ~5 minutes, she restarted it, and the system prompted her to reset the front windows’ limits, suggesting a computer issue. This post-recall failure indicates unresolved defects.These incidents—computer replacement, engine seizure, and shutdown—show a pattern of unreliability. With 87,000 miles, lemon law eligibility may be limited, but GM should have offered a buyback earlier given the history. These failures pose serious safety risks.I urge NHTSA to investigate potential defects in the 2022 Escalade ESV’s engine and electronics. I also seek guidance on whether GM should repurchase this vehicle to ensure safety. Please confirm receipt and advise on next steps. I can provide service records.
I am reporting persistent safety issues with my 2022 Cadillac Escalade ESV, with ~87k miles. Despite a completed recall for an engine seizure, the vehicle continues to fail dangerously, eroding confidence in its safety and reliability.Early in ownership, the computer and dashboard were replaced due to malfunction. Later, the engine seized while driving at 70 mph on a highway, a recall-related issue requiring a three-month repair. The vehicle has spent significant time in the shop, impacting usability.On May 20, 2025, my wife experienced a sudden shutdown at a busy intersection while merging onto a high-speed road. The vehicle lost power without warning, stranding her in a hazardous position. She exited to direct traffic, risking a collision. After ~5 minutes, she restarted it, and the system prompted her to reset the front windows’ limits, suggesting a computer issue. This post-recall failure indicates unresolved defects.These incidents—computer replacement, engine seizure, and shutdown—show a pattern of unreliability. With 87,000 miles, lemon law eligibility may be limited, but GM should have offered a buyback earlier given the history. These failures pose serious safety risks.I urge NHTSA to investigate potential defects in the 2022 Escalade ESV’s engine and electronics. I also seek guidance on whether GM should repurchase this vehicle to ensure safety. Please confirm receipt and advise on next steps. I can provide service records.
Vehicle is burning oil with low engine oil light flashing months before the oil change is required. Vehicle does not always have full power and may slingshot forward at time of acceleration as opposed to a smooth acceleration.
Vehicle is burning oil with low engine oil light flashing months before the oil change is required. Vehicle does not always have full power and may slingshot forward at time of acceleration as opposed to a smooth acceleration.