24
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Exterior Lighting Complaints

Showing 20 of 24
Jun 1, 2020 107,000 mi

HEADLIGHTS CONTINUE TO FAIL AND GO OUT DUE TO LACK OF PROPER DESIGN. CONSTANTLY GETTING MOISTURE INSIDE OF THEM. *TR

Jun 1, 2020 107,000 mi

HEADLIGHTS CONTINUE TO FAIL AND GO OUT DUE TO LACK OF PROPER DESIGN. CONSTANTLY GETTING MOISTURE INSIDE OF THEM. *TR

Jul 13, 2019

SEEMS TO GET MOISTURE IN HEAD LIGHT AND I HAVE TO KEEP REPLACING THE BULBS.

Jul 13, 2019

SEEMS TO GET MOISTURE IN HEAD LIGHT AND I HAVE TO KEEP REPLACING THE BULBS.

Apr 22, 2019 125,000 mi

INSTRUMENT PANEL GOES IN & OUT. CAN'T TELL HOW FAST YOU'RE GOING, WHAT GEAR YOU'RE IN, WHETHER YOU'RE IN PARK REVERSE DRIVE. WAS TOLD PREVIOUS RECALL 08V441000 WAS ISSUED 8/28/2008 ADDRESSED THIS ISSUE. DON'T FEEL SAFE DRIVING. DEALER CAN'T GET NEW PART TO REPLACE ELECTRICAL PROBLEM. INSTRUMENT PANEL CLUSTER WILL GO OUT WHILE YOU ARE DRIVING ALONG OR PARKED.

Apr 22, 2019 125,000 mi

INSTRUMENT PANEL GOES IN & OUT. CAN'T TELL HOW FAST YOU'RE GOING, WHAT GEAR YOU'RE IN, WHETHER YOU'RE IN PARK REVERSE DRIVE. WAS TOLD PREVIOUS RECALL 08V441000 WAS ISSUED 8/28/2008 ADDRESSED THIS ISSUE. DON'T FEEL SAFE DRIVING. DEALER CAN'T GET NEW PART TO REPLACE ELECTRICAL PROBLEM. INSTRUMENT PANEL CLUSTER WILL GO OUT WHILE YOU ARE DRIVING ALONG OR PARKED.

Mar 28, 2019 100,000 mi

MY TRUCK NORMAL DRIVING AND A FEW MILES LOOSE POWER METERS GO UP AND DOWN LOOOSE POWER TRAIN CONECTION THIS TRUCKS ON PARTICULAR HAS ELECTRIC PROBLEMS GROUND PROBLEMS I NEED TO STOP TURN OFF THE KEY AND TURN ON AGAIN CHECK ENGINE LIGHT GO ON AND YOU CAN SEE TONS OF VIDEOS ON YOU TUBE VERY DANGEROUS IF YOU DRIVING ON A HIGHWAY . I REALLY CONCERN ABOUT THAT AND THE DEALERS KNOW THE PROBLEM AND DOESN"T MAKE A MASSIVE RECALL ON THAT I JUST REPORT THAT IF I HAD A ACCIDENT I REPORT ON THE NHTSA PAGE.

Mar 28, 2019 100,000 mi

MY TRUCK NORMAL DRIVING AND A FEW MILES LOOSE POWER METERS GO UP AND DOWN LOOOSE POWER TRAIN CONECTION THIS TRUCKS ON PARTICULAR HAS ELECTRIC PROBLEMS GROUND PROBLEMS I NEED TO STOP TURN OFF THE KEY AND TURN ON AGAIN CHECK ENGINE LIGHT GO ON AND YOU CAN SEE TONS OF VIDEOS ON YOU TUBE VERY DANGEROUS IF YOU DRIVING ON A HIGHWAY . I REALLY CONCERN ABOUT THAT AND THE DEALERS KNOW THE PROBLEM AND DOESN"T MAKE A MASSIVE RECALL ON THAT I JUST REPORT THAT IF I HAD A ACCIDENT I REPORT ON THE NHTSA PAGE.

Aug 31, 2018 60,000 mi

MOISTURE GETTING INTO HEADLAMP ASSEMBLY CAUSING BALLAST TO SHORT, AND HID FAILURE

Aug 31, 2018 60,000 mi

MOISTURE GETTING INTO HEADLAMP ASSEMBLY CAUSING BALLAST TO SHORT, AND HID FAILURE

Aug 22, 2018 109,000 mi

TL* THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT STATED THAT THE DRIVER SIDE HEADLIGHT BLEW OUT AND THE PASSENGER SIDE HEADLIGHT ASSEMBLY CONTAINED A LOT OF CONDENSATION IN RAINY CONDITIONS. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT NOTHING COULD BE DONE. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000. **TR *JS

Aug 22, 2018 109,000 mi

TL* THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT STATED THAT THE DRIVER SIDE HEADLIGHT BLEW OUT AND THE PASSENGER SIDE HEADLIGHT ASSEMBLY CONTAINED A LOT OF CONDENSATION IN RAINY CONDITIONS. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT NOTHING COULD BE DONE. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000. **TR *JS

Mar 27, 2018 110,000 mi

TL* THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT STATED THAT THE DRIVER'S AND PASSENGER SIDE HEADLIGHTS FAILED TO OPERATE DUE TO CONDENSATION AND MOISTURE. THE CONTACT THEN STATED THAT THE MOISTURE CAUSED THE BULBS AND THE BALLAST TO FAIL. THE CONTACT CONTACTED CADILLAC OF NORWOOD ((781) 762-5900, 700 BOSTON PROVIDENCE HWY, NORWOOD, MA 02062) WHERE THE CONTACT STATED THAT THE DEALER REFUSED SERVICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

Mar 27, 2018 110,000 mi

TL* THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT STATED THAT THE DRIVER'S AND PASSENGER SIDE HEADLIGHTS FAILED TO OPERATE DUE TO CONDENSATION AND MOISTURE. THE CONTACT THEN STATED THAT THE MOISTURE CAUSED THE BULBS AND THE BALLAST TO FAIL. THE CONTACT CONTACTED CADILLAC OF NORWOOD ((781) 762-5900, 700 BOSTON PROVIDENCE HWY, NORWOOD, MA 02062) WHERE THE CONTACT STATED THAT THE DEALER REFUSED SERVICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

Dec 4, 2017

LIGHTING WE OWN TWO ESCALADES FROM 2008 AND HAVE THE SAME EXACT PROBLEM IN BOTH CARS. CONDENSATION IN THE HEADLIGHTS AND BURN THEM OUT WE WERE QUOTED $1,000 FOR EACH HEADLIGHT TO FIX MIN!!! HEATED SEATS ARE OUT IN BOTH TRUCKS RIMS ARE PITTED AND PEALING. HAVE HAD A PROBLEM WITH THE RIMS WEEKS AFTER ROLLING OUT OF THE SHOWROOM SO DISAPPOINTED

Dec 4, 2017

LIGHTING WE OWN TWO ESCALADES FROM 2008 AND HAVE THE SAME EXACT PROBLEM IN BOTH CARS. CONDENSATION IN THE HEADLIGHTS AND BURN THEM OUT WE WERE QUOTED $1,000 FOR EACH HEADLIGHT TO FIX MIN!!! HEATED SEATS ARE OUT IN BOTH TRUCKS RIMS ARE PITTED AND PEALING. HAVE HAD A PROBLEM WITH THE RIMS WEEKS AFTER ROLLING OUT OF THE SHOWROOM SO DISAPPOINTED

Mar 23, 2015

2008 CADILLAC ESCLADE. CONSUMER WRITES IN REGARDS TO LEAKING HEAD LIGHTS. *SMD THE CONSUMER STATED WATER ENTERED THE HEADLIGHTS ON BOTH SIDES. *JB

Mar 23, 2015

2008 CADILLAC ESCLADE. CONSUMER WRITES IN REGARDS TO LEAKING HEAD LIGHTS. *SMD THE CONSUMER STATED WATER ENTERED THE HEADLIGHTS ON BOTH SIDES. *JB

Jul 1, 2014 95,000 mi

I HAD A HEADLIGHT THAT WAS OUT AND NOT WORKING DUE TO CONDENSATION AND MOISTURE BUILD UP. I WAS GOING TO GET IT FIXED AND WAS SCHEDULED FOR A FEW DAYS OUT TO GET IT REPAIRED. WHILE I WAS TRYING (AT NIGHT) THE OTHER ONE WENT OUT!! IT WAS TOTALLY DARK. I KEEP HAVING TO HAVE IT REPAIRED BC THE MOISTURE KEEPS BUILDING UP OVER AND OVER. IT POSES A SAFETY RISK AND IS UNREASONABLE TO KEEP REPAIRING AT $1000 PER ENCASING AND $120 PER BULB. ITS BEEN REPAIRED TWICE IN 3 YEARS! *TR

Jul 1, 2014 95,000 mi

I HAD A HEADLIGHT THAT WAS OUT AND NOT WORKING DUE TO CONDENSATION AND MOISTURE BUILD UP. I WAS GOING TO GET IT FIXED AND WAS SCHEDULED FOR A FEW DAYS OUT TO GET IT REPAIRED. WHILE I WAS TRYING (AT NIGHT) THE OTHER ONE WENT OUT!! IT WAS TOTALLY DARK. I KEEP HAVING TO HAVE IT REPAIRED BC THE MOISTURE KEEPS BUILDING UP OVER AND OVER. IT POSES A SAFETY RISK AND IS UNREASONABLE TO KEEP REPAIRING AT $1000 PER ENCASING AND $120 PER BULB. ITS BEEN REPAIRED TWICE IN 3 YEARS! *TR

Dec 4, 2008

EXTREMELY BRIGHT HEADLIGHTS ON MANY NEWER VEHICLES CAUSE A HAZARDOUS CONDITION FOR ONCOMING VEHICLES. THESE LIGHTS ARE SO BRIGHT THAT THEY TEMPORARILY BLIND THE PERSON ON THE ONCOMING LANE. THIS IS ESPECIALLY TRUE IN RAINY CONDITIONS. *TR

Dec 4, 2008

EXTREMELY BRIGHT HEADLIGHTS ON MANY NEWER VEHICLES CAUSE A HAZARDOUS CONDITION FOR ONCOMING VEHICLES. THESE LIGHTS ARE SO BRIGHT THAT THEY TEMPORARILY BLIND THE PERSON ON THE ONCOMING LANE. THIS IS ESPECIALLY TRUE IN RAINY CONDITIONS. *TR

Aug 21, 2008

BLUE TINTED DRIVING/HEADLIGHTS ON NEWER CARS AND REPLACEMENT ON OLDER CARS. *TR

Aug 21, 2008

BLUE TINTED DRIVING/HEADLIGHTS ON NEWER CARS AND REPLACEMENT ON OLDER CARS. *TR