2023 CADILLAC ESCALADE Electrical System Problems

Vehicle was running with the driver side door open and driver out of vehicle. The vehicle slipped out of gear and reversed quickly. Driver went to get back in while moving backwards to try and stop vehicle. The driver got smashed between the garage and vehicle door. The vehicle door hyperextended and caused damage/injury to driver. The emergency brake did not come on until after the accident. Prior to this happening recalls were not preformed due to GM advising us that our vehicle was not next to get it done. Throughout ownership the vehicle has slipped out of gear two other times. We took it in each time and were told it shouldn’t happen again and they could not replicate. GM did an inspection after and fixed recalls and told us they would not assist us with damage or any compensation.

While driving about 60–65 mph westbound on NY Route 17 near Exit 125, a warning message appeared on the dashboard reading “Restart Engine.” Within seconds the vehicle lost all propulsion, steering assist, and braking power. Pressing the accelerator did nothing and the car began rapidly decelerating in live highway traffic at night. I struggled to steer into the shoulder with great effort because the steering and brakes had become extremely heavy. Once stopped, the engine would not restart — there was no crank and no response when pressing the start button. The vehicle was later towed to the dealership for inspection. This failure occurred without any prior warning other than the single “Restart Engine” message that flashed moments before the loss of power. There were no check-engine lights, alerts, or performance issues beforehand. Unity Chevrolet Cadillac confirmed that the engine had seized and replaced the entire engine assembly, starter, and battery under warranty. The vehicle remained out of service from August 7 to August 22 2025. This sudden failure created a severe safety hazard — a complete loss of propulsion, steering assist, and braking at highway speed could easily have resulted in a high-speed collision.

On Friday, September 5, 2025, while driving with my family, the vehicle suddenly stalled while in motion. There were no warning lights or error messages before the failure occurred. While traveling at normal road speed, the vehicle instantly lost propulsion, steering assist, and braking power, leaving me without control in live traffic. For several seconds I was unable to steer or slow down normally — it was an extremely dangerous situation. The vehicle briefly restarted twice, then completely died and could not restart again. I had to pull over to the shoulder and call for assistance. This repeated sudden loss of power while driving, without any prior warning lamps or messages, creates a severe risk of collision or injury to occupants and others on the road. The vehicle’s unpredictable failure to maintain propulsion or braking control is unsafe and unacceptable.

On Wednesday, September 3, 2025, while driving in regular city traffic, the vehicle suddenly lost propulsion without any warning or dashboard alerts. There were no warning lights, messages, or abnormal sounds before the failure occurred. The vehicle instantly shut down while in motion, causing a total loss of acceleration power and leaving me stranded in the middle of traffic. This occurred the second time I was driving the car after prior service, and the vehicle again stopped completely, forcing me to pull over and contact OnStar roadside assistance. This was the second major propulsion failure in a short period, each time occurring unexpectedly while driving. The repeated sudden shutdowns without warning present a serious safety risk and indicate an unresolved defect in the vehicle’s electrical and propulsion systems.

So I bought this Cadillac Escalade V 2023 with about 26k miles on it and I only had the vehicle for about 13 days and I got a light on my dash board and I had a mechanic check this for me and he told me that the whole entire break system was failing and needed to be replaced so I then took it back to the dealership I bought it from and they told me they had no idea since it was a certified pre owned and we where all confused about this situation and I was very unhappy that I paid 128k $ for a car and the dealer told me they could fix the issue or take the offer of 105k$ he offered me and of course because I did not want to have this problem I got rid of this vehicle as quick as possible I did not notice anything wrong with the car physically but I had that check engine light on with 13 days of owning

The contact owns a 2023 Cadillac Escalade. The contact stated that the vehicle lost motive power and stalled. The contact stated that there were several unknown codes and unknown electrical issues displayed. The vehicle was taken to an unknown local dealer approximately eight or nine times. The vehicle was not diagnosed or repaired. The dealer informed the contact that the vehicle was a Lemon. The manufacturer was contacted regarding a buyback, but no assistance was provided. The failure mileage was approximately 19,000.

Mileage: 19,000

UNKNOWN. Weather related - rain water incoming on floor board under steering column. Effecting electronics and vehicle driving safety. Vehicle has propulsion control issues as a cause.

I was driving to work at 45 miles/hour and the car's engine cut out. My life was at risk because the car cut out without warning while I was driving. When the car stopped working, I called the dealership, and they came to take the car away. The car didn't give any warning or display any warning messages beforehand. The car has been at the dealership for a month and they still haven't repaired it.

While my wife was driving on the Pennsylvania Turnpike, her vehicle suddenly shut off without warning. Since there was no shoulder, she had to coast to find a safe place to pull over. All the dashboard lights came on, indicating what appeared to be an electrical issue. She attempted to restart the vehicle several times, but only received a message stating, “Battery low, needs charge.” She contacted OnStar, expecting prompt assistance, but the experience was far from what’s advertised. She waited a total of 45 minutes just to speak with someone, only to be transferred to another representative. Despite having paid for OnStar services when we purchased the vehicle, they refused to cover the towing charges because she was on a private highway, forcing her to pay out of pocket for a service we had already purchased. During this time, it was extremely cold and windy. My 5-year-old daughter and wife waited about an hour and a half for the tow truck to arrive, and then an additional two hours while the driver secured the vehicle onto the flatbed. Since the car was completely dead, they had no heat the entire time. When they stepped out of the car so the tow truck driver could load it, they discovered they couldn’t get back inside—the doors wouldn’t open due to the lack of power. This entire ordeal was not only frustrating but incredibly unsafe for them. Having the vehicle shut down without warning on a busy highway, especially with our young child in the car, was terrifying for them. After our vehicle was at the dealership for a week, we were informed that the engine needs to be replaced. We were shocked to learn that this is a common issue with GM’s 6.2 engines. To make matters worse, there is no estimated timeframe for the repair because the engine is on backorder. For reference, the truck only has 24,000 miles on it and has been exclusively serviced by authorized Cadillac dealers. This experience has been both disappointing and deeply concerning.

When reversing this huge SUV, there is no visibility. Currently, I have to keep pressing my brakes to get the red light to see little however it is not enough. I have taken it to the 2 different Cadillac Escalade dealership and they keep giving it back to me that it is working properly. This has been a problem since I bought this car, unfortunately when we went to test drive it was in a very bright parking lot. During the day it is fine, however if I reverse at night and god forbid hit someone/something - GM will be liable as this should not be on the road and they refuse the fix this big safety concern. Please note this is a 7 passenger SUV- It is too big to lack reverse visibility.

Please explain your complaint in detail: Every Cadillac dealership in the area is refusing to service my vehicle for a serious safety recall •GM #: N222384930
 Trailer Brake Control Switch. When I call the dealerships to set up an appointment, they tell me there is a note on my account to not service your vehicle. The vehicle is brand new and was purchased from Brotherton Cadillac. All of the Cadillac dealerships are working together to block any service of my vehicle.