High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
TL* THE CONTACT OWNS A 1998 CADILLAC SEVILLE. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT HEARD A LOUD WHINING NOISE COMING FROM THE STEERING WHEEL. THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AS THE WHEEL SEIZED WITHOUT WARNING. THE CONTACT STATED THAT AS THE STEERING FAILED, ANOTHER VEHICLE CRASHED INTO THE REAR OF HER VEHICLE. THERE WERE NO REPORTED INJURIES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT WAS NOT AWARE OF WHAT REPAIRS WOULD BE NEEDED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
TL* THE CONTACT OWNS A 1998 CADILLAC SEVILLE. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT HEARD A LOUD WHINING NOISE COMING FROM THE STEERING WHEEL. THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AS THE WHEEL SEIZED WITHOUT WARNING. THE CONTACT STATED THAT AS THE STEERING FAILED, ANOTHER VEHICLE CRASHED INTO THE REAR OF HER VEHICLE. THERE WERE NO REPORTED INJURIES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT WAS NOT AWARE OF WHAT REPAIRS WOULD BE NEEDED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
TWO (2) GM OEM RACK AND PINION REPLACEMENTS REQUIRED WITHIN AN 18 MONTH TIME FRAME DUE TO PART FAILURES. STEERING WHEEL BECAME UNRESPONSIVE ON INTERSTATE RESULTING IN A NEAR CRASH. *JB
TWO (2) GM OEM RACK AND PINION REPLACEMENTS REQUIRED WITHIN AN 18 MONTH TIME FRAME DUE TO PART FAILURES. STEERING WHEEL BECAME UNRESPONSIVE ON INTERSTATE RESULTING IN A NEAR CRASH. *JB
POWER RACK AND PINION FAILURE. *AK
POWER RACK AND PINION FAILURE. *AK
LOSS OF STEERING CONTROL WHILE DRIVING. VEHICLE TOWED TO DEALER WHO INFORMED CONSUMER THAT THE CAUSE WAS RACK AND PINION FAILURE. REPAIRS MADE, BUT PROBLEM IS STILL RECURRING. THE REPLACEMENT PART THAT WAS MAILED TO MECHANIC ARRIVED BROKEN. SIX MONTHS LATER, SAME PROBLEM OCCURRED, AWAITING RESPONSE FROM GM/CADILLAC ABOUT REIMBURSEMENT.*AK
LOSS OF STEERING CONTROL WHILE DRIVING. VEHICLE TOWED TO DEALER WHO INFORMED CONSUMER THAT THE CAUSE WAS RACK AND PINION FAILURE. REPAIRS MADE, BUT PROBLEM IS STILL RECURRING. THE REPLACEMENT PART THAT WAS MAILED TO MECHANIC ARRIVED BROKEN. SIX MONTHS LATER, SAME PROBLEM OCCURRED, AWAITING RESPONSE FROM GM/CADILLAC ABOUT REIMBURSEMENT.*AK
WHILE DRIVING DRIVER TURNED THE STEERING WHEEL AND HEARD A NOISE. VEHICLE LOST STEERING POWER. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT STEERING GEAR HOUSING WAS BUSTED. THE DEALER REPAIRED THE PROBLEM. *AK
WHILE DRIVING DRIVER TURNED THE STEERING WHEEL AND HEARD A NOISE. VEHICLE LOST STEERING POWER. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT STEERING GEAR HOUSING WAS BUSTED. THE DEALER REPAIRED THE PROBLEM. *AK
THE POWER STEERING WAS VERY STIFF, AND THE POWER STEERING PUMP WAS REPLACED. THE FRONT MOTOR MOUNT BROKE AND HAT TO BE REPLACED. FRONT BRAKES WERE WORN TO THE SENSOR AND HAD TO BE RELINED.*TT *JB
THE POWER STEERING WAS VERY STIFF, AND THE POWER STEERING PUMP WAS REPLACED. THE FRONT MOTOR MOUNT BROKE AND HAT TO BE REPLACED. FRONT BRAKES WERE WORN TO THE SENSOR AND HAD TO BE RELINED.*TT *JB
WHEN MAKING A RIGHT TURN THE VEHICLE LOST POWER STEERING AND THE MOUNT BROKE. TS THE STEERING IS VERY STIFF WHEN TURNING AT LOWER SPEEDS. *JG
WHEN MAKING A RIGHT TURN THE VEHICLE LOST POWER STEERING AND THE MOUNT BROKE. TS THE STEERING IS VERY STIFF WHEN TURNING AT LOWER SPEEDS. *JG
LOSS OF STEERING CONTROL WHILE DRIVING. VEHICLE TOWED TO DEALER WHO INFORMED CONSUMER THAT THE CAUSE WAS RACK AND PINON FAILURE. REPAIRS MADE, BUT PROBLEM IS STILL REOCCURRING. *AK *ML
LOSS OF STEERING CONTROL WHILE DRIVING. VEHICLE TOWED TO DEALER WHO INFORMED CONSUMER THAT THE CAUSE WAS RACK AND PINON FAILURE. REPAIRS MADE, BUT PROBLEM IS STILL REOCCURRING. *AK *ML
STEERING GEAR ASSEMBLY CAME COMPLETELY OFF THE FRAME CAUSING COMPLETE LOSS OF STEERING CONTROL. NLM
STEERING GEAR ASSEMBLY CAME COMPLETELY OFF THE FRAME CAUSING COMPLETE LOSS OF STEERING CONTROL. NLM
STEERING ASSEMBLY MECHANISM FAILED IN 1998, RESULTING IN THE INABILITY TO STEER, ANTI LOCK BRAKES FAILED MAY 1999. ACCIDENT OCCURED RESULTING IN INJURY. (ATTORNEY FOR CONSUMER). MJS
STEERING ASSEMBLY MECHANISM FAILED IN 1998, RESULTING IN THE INABILITY TO STEER, ANTI LOCK BRAKES FAILED MAY 1999. ACCIDENT OCCURED RESULTING IN INJURY. (ATTORNEY FOR CONSUMER). MJS