12
Complaints
2
Crashes
0
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Suspension Complaints

Showing 12 of 12
Jun 3, 2009 Crash 70,000 mi

I HAVE A 1998 CADILLAC SEVILLE SLS AND WAS GOING THROUGH LEFT CURVE ON ROAD 40-45 MPH RIGHT REAR AXLE BROKE, CAUSING CAR TO SPIN LEFT THEN RIGHT. PARALLEL TO ROAD ON THE RIGHT AND CRASHING INTO A BIG ROCK BETWEEN TWO PONDS THAT SAVED MY LIFE. CAR HAD 70,000 MILES ON IT. IS THERE ANY ONE ELSE THAT HAD A REAR AXLE BREAK BEHIND THE ROTOR? PLEASE CONTACT ME. *TR

Jun 3, 2009 Crash 70,000 mi

I HAVE A 1998 CADILLAC SEVILLE SLS AND WAS GOING THROUGH LEFT CURVE ON ROAD 40-45 MPH RIGHT REAR AXLE BROKE, CAUSING CAR TO SPIN LEFT THEN RIGHT. PARALLEL TO ROAD ON THE RIGHT AND CRASHING INTO A BIG ROCK BETWEEN TWO PONDS THAT SAVED MY LIFE. CAR HAD 70,000 MILES ON IT. IS THERE ANY ONE ELSE THAT HAD A REAR AXLE BREAK BEHIND THE ROTOR? PLEASE CONTACT ME. *TR

Jan 15, 2004 48,775 mi

THERE IS SOME BILLS I DID NOT KEEP.BOUGHT THE CAR SEPT 4TH 1998. I HAD TO HAVE THEM MAKE REPAIRS EVERYTIME I TOOK IT IN FOR A OIL CHANGE, I DRIVE AN HOUR TO THE BARBOURSVILLE AUTOMALL, INC. IN WEST VA WHERE I BOUGHT IT. THE COMPUTER CONTROL CHIP FOR THE STRUT SENSOR IS STILL NOT FIXED, IT FLASHES DO NOT DRIVE OVER 90 MILES AN HOUR CONSTANTLY WHEN I DRIVE, WHICH IS DISTRACTING,THAT HAS BEEN DOING IT SINCE 12/02. THEY JUST PUT A NEW ONE IN AND IT ALSO DOES NOT WORK. THE FRONT SEAT HEATER WENT OUT IN NOVEMBER AND DID NOT GET ONE TILL APRIL. I TOLD THEM ABOUT THE BUMPING OF THE CAR SINCE I GOT IT AND THEY JUST PUT 1 STRUT ON THE CAR. THEY PUT GREASE ON THEM AND ALSO THEY TOLD ME THEY FOUND A PIECE OF PAPER,AND THEY CHANGED THE BRAKES PADS AND TURNED THE ROTORS TWICE TRYING TO FIX THE BUMPING. THE PAINT ON THE CAR DOESN'T FELL LIKE IT SHOULD. I HAVE BOUGHT OTHER CADILLACS IN THE PAST YEARS. I DIDN'T FIGHT THE LAST CADILLAC IT WAS A 98 CADILLAC ELDORADO SERIAL NUMBER #[XXX] CHANGED CARS BECAUSE IT HAD A LEAK IN THE TRUNK AND I TOOK IT BACK 5 TIMES AND THEY ENDED UP PACKING IT WITH SUPER GLUE WHERE EVERYONE COULD SEE IT. IT WAS ALSO IN A HAIL STORM AND THEY BONDED IT INSTEAD OF GETTING ME NEW PARTS,IT WAS MAKING ME TO NERVOUS SO MY HUSBAND BOUGHT THE STS. THERE IS OTHER BILLS WHICH I CAN'T FIND BUT I HAVE HAD TROUBLE WITH THIS STS SINCE I GOT IT.I DID WRITE THE CADILLAC PEOPLE AND THEY SAID I HAD TO TAKE IT UP WITH THE DEALER WHICH I HAVE BEEN WITH NO SATISFACTION, I'M TALKING TO [XXX] AND MY CASE NUMBER IS 1-119401313. THE CADILLAC COMPANY SAID THEY WOULD KEEP MY LETTER I WROTE THEM FEW YEARS AGO. I'M STILL WANTING TO DRIVE A CADILLAC,WHICH I TOLD [XXX] AND KEPT TELLING THE DEALERSHIP. I HAVEN'T GOT THE BILLS WHEN I FIRST HAD THE TROUBLE BUT SOMEONE MUST, [XXX] AGREED THAT I HAVE HAD IT WORKED ON EVERY TIME I WENT FOR AN OIL CHANGE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Jan 15, 2004 48,775 mi

THERE IS SOME BILLS I DID NOT KEEP.BOUGHT THE CAR SEPT 4TH 1998. I HAD TO HAVE THEM MAKE REPAIRS EVERYTIME I TOOK IT IN FOR A OIL CHANGE, I DRIVE AN HOUR TO THE BARBOURSVILLE AUTOMALL, INC. IN WEST VA WHERE I BOUGHT IT. THE COMPUTER CONTROL CHIP FOR THE STRUT SENSOR IS STILL NOT FIXED, IT FLASHES DO NOT DRIVE OVER 90 MILES AN HOUR CONSTANTLY WHEN I DRIVE, WHICH IS DISTRACTING,THAT HAS BEEN DOING IT SINCE 12/02. THEY JUST PUT A NEW ONE IN AND IT ALSO DOES NOT WORK. THE FRONT SEAT HEATER WENT OUT IN NOVEMBER AND DID NOT GET ONE TILL APRIL. I TOLD THEM ABOUT THE BUMPING OF THE CAR SINCE I GOT IT AND THEY JUST PUT 1 STRUT ON THE CAR. THEY PUT GREASE ON THEM AND ALSO THEY TOLD ME THEY FOUND A PIECE OF PAPER,AND THEY CHANGED THE BRAKES PADS AND TURNED THE ROTORS TWICE TRYING TO FIX THE BUMPING. THE PAINT ON THE CAR DOESN'T FELL LIKE IT SHOULD. I HAVE BOUGHT OTHER CADILLACS IN THE PAST YEARS. I DIDN'T FIGHT THE LAST CADILLAC IT WAS A 98 CADILLAC ELDORADO SERIAL NUMBER #[XXX] CHANGED CARS BECAUSE IT HAD A LEAK IN THE TRUNK AND I TOOK IT BACK 5 TIMES AND THEY ENDED UP PACKING IT WITH SUPER GLUE WHERE EVERYONE COULD SEE IT. IT WAS ALSO IN A HAIL STORM AND THEY BONDED IT INSTEAD OF GETTING ME NEW PARTS,IT WAS MAKING ME TO NERVOUS SO MY HUSBAND BOUGHT THE STS. THERE IS OTHER BILLS WHICH I CAN'T FIND BUT I HAVE HAD TROUBLE WITH THIS STS SINCE I GOT IT.I DID WRITE THE CADILLAC PEOPLE AND THEY SAID I HAD TO TAKE IT UP WITH THE DEALER WHICH I HAVE BEEN WITH NO SATISFACTION, I'M TALKING TO [XXX] AND MY CASE NUMBER IS 1-119401313. THE CADILLAC COMPANY SAID THEY WOULD KEEP MY LETTER I WROTE THEM FEW YEARS AGO. I'M STILL WANTING TO DRIVE A CADILLAC,WHICH I TOLD [XXX] AND KEPT TELLING THE DEALERSHIP. I HAVEN'T GOT THE BILLS WHEN I FIRST HAD THE TROUBLE BUT SOMEONE MUST, [XXX] AGREED THAT I HAVE HAD IT WORKED ON EVERY TIME I WENT FOR AN OIL CHANGE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mar 12, 2000

CLUNKS, SQUEEKS AND RUBBING NOISE FROM REAR SUSPENSION. NOISE APPARENT WHEN TURNING UP A SLOPE, STARTING FORWARD FROM A STANDING STOP, OR GOING OVER ROAD DIPS. REPORTED THREE TIMES TO DEALER BEFORE THEY INVESTIGATED. LAST REPORT RESULTED IN DEALER FIXING WHAT WAS DESCRIBED AS A "MISSING WELD" IN THE RIGHT REAR WHEEL WELL. HOWEVER, NOISE RETURNED SHORTLY AFTER, AND NOW THE VEHICLE IS OUT OF WARRANTY. DEALER SAYS THEY AREN'T AWARE OF ANY OTHER REAR SUSPENSION PROBLEMS WITH THIS MAKE AND MODEL. HOWEVER, ANOTHER DEALER TOLD ME CADILLAC WAS AWARE OF REAR SUSPENSION PROBLEMS WHEN THE CAR WAS INTRODUCED IN JANUARY, 1998 (A MONTH BEFORE I GOT MINE), AND THAT THEY WERE GOING TO BE FIXED BEFORE CARS GOT DELIVERED. *AK

Mar 12, 2000

CLUNKS, SQUEEKS AND RUBBING NOISE FROM REAR SUSPENSION. NOISE APPARENT WHEN TURNING UP A SLOPE, STARTING FORWARD FROM A STANDING STOP, OR GOING OVER ROAD DIPS. REPORTED THREE TIMES TO DEALER BEFORE THEY INVESTIGATED. LAST REPORT RESULTED IN DEALER FIXING WHAT WAS DESCRIBED AS A "MISSING WELD" IN THE RIGHT REAR WHEEL WELL. HOWEVER, NOISE RETURNED SHORTLY AFTER, AND NOW THE VEHICLE IS OUT OF WARRANTY. DEALER SAYS THEY AREN'T AWARE OF ANY OTHER REAR SUSPENSION PROBLEMS WITH THIS MAKE AND MODEL. HOWEVER, ANOTHER DEALER TOLD ME CADILLAC WAS AWARE OF REAR SUSPENSION PROBLEMS WHEN THE CAR WAS INTRODUCED IN JANUARY, 1998 (A MONTH BEFORE I GOT MINE), AND THAT THEY WERE GOING TO BE FIXED BEFORE CARS GOT DELIVERED. *AK

Mar 28, 1999

VEHICLE VIBRATES BETWEEN 65 AND 70 MPH WHICH SOMETIMES CAUSES THE REAR OF THE CAR TO SKIP SIDEWAYS. *AK

Mar 28, 1999

VEHICLE VIBRATES BETWEEN 65 AND 70 MPH WHICH SOMETIMES CAUSES THE REAR OF THE CAR TO SKIP SIDEWAYS. *AK

Feb 1, 1999

FRONT STABILIZER BAR (STRUT/SHOCK) FAILED. MJS

Feb 1, 1999

SUSPENSION PROBLEM CAUSED THE VEHICLE TO VIBRATE. YH

Feb 1, 1999

FRONT STABILIZER BAR (STRUT/SHOCK) FAILED. MJS

Feb 1, 1999

SUSPENSION PROBLEM CAUSED THE VEHICLE TO VIBRATE. YH