14
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Visibility Complaints

Showing 14 of 14
Apr 21, 2014 69,000 mi

I WAS DRIVING MY SRX BACK TO WORK ON AIRPORT RD IN WATERFORD MICHIGAN AT 40MPH. THERE WAS NO TRAFFIC WITHIN VIEW OF ME WHEN ALL OF THE SUDDEN MY SUNROOF EXPLODED DROPPING GLASS ALL OVER MY INTERIOR AND MYSELF. I WAS UNHARMED OTHER THAN A FEW VERY SMALL PIECES SCRATCHING MY ARM. I LOOKED ON THE INTERNET TO FIND THAT THIS HAS HAPPENED TO OTHER OWNERS HOWEVER WHEN I AND OTHER HAVE CALLED GM TO DISCUSS THE PROBLEM WE ALL GET THE SAME ANSWER."I HAVE NEVER HEARD OF THAT HAPPENING" I BELIEVE THAT THIS IS YET ANOTHER MANUFACTURER PROBLEM WITH GM AND THEY ARE DODGING IT. *TR

Apr 21, 2014 69,000 mi

I WAS DRIVING MY SRX BACK TO WORK ON AIRPORT RD IN WATERFORD MICHIGAN AT 40MPH. THERE WAS NO TRAFFIC WITHIN VIEW OF ME WHEN ALL OF THE SUDDEN MY SUNROOF EXPLODED DROPPING GLASS ALL OVER MY INTERIOR AND MYSELF. I WAS UNHARMED OTHER THAN A FEW VERY SMALL PIECES SCRATCHING MY ARM. I LOOKED ON THE INTERNET TO FIND THAT THIS HAS HAPPENED TO OTHER OWNERS HOWEVER WHEN I AND OTHER HAVE CALLED GM TO DISCUSS THE PROBLEM WE ALL GET THE SAME ANSWER."I HAVE NEVER HEARD OF THAT HAPPENING" I BELIEVE THAT THIS IS YET ANOTHER MANUFACTURER PROBLEM WITH GM AND THEY ARE DODGING IT. *TR

Apr 1, 2013

I WAS AT DICK RUSSELL'S IN THE RESTAURANT WAITING FOR MY DAUGHTER AND SON-IN-LAW, SO WE COULD HAVE SUPPER. WE HAD BEEN THERE ABOUT 5 - 10 MINUTES, 2 WAITRESS CAME IN AND ASKED IF WE OWNED THE CADILLAC, I SAID YES, WAITRESS SAID YOUR MOON ROOF JUST EXPLODED. I AM SO GLAD WE WERE NOT IN THE CAR WHEN IT EXPLODED. *TR

Apr 1, 2013

I WAS AT DICK RUSSELL'S IN THE RESTAURANT WAITING FOR MY DAUGHTER AND SON-IN-LAW, SO WE COULD HAVE SUPPER. WE HAD BEEN THERE ABOUT 5 - 10 MINUTES, 2 WAITRESS CAME IN AND ASKED IF WE OWNED THE CADILLAC, I SAID YES, WAITRESS SAID YOUR MOON ROOF JUST EXPLODED. I AM SO GLAD WE WERE NOT IN THE CAR WHEN IT EXPLODED. *TR

Jan 18, 2013 50,173 mi

DRIVING HOME SLOWLY, 25 MPH, THE MOONROOF SHATTERED. FORTUNATELY,THE GLASS WAS CAUGHT BY THE SUN FABRIC SCREEN, HOWEVER, IT WAS EXTREMELY DISTRACTING AND FRIGHTFUL. THERE WERE NO PRIOR CRACKS, WEAR MARKS, NOR SIGNS OF WEAR, NOR FALLEN OBJECTS. THIS COULD HAVE CAUSED A TERRIBLE ACCIDENT. *TR

Jan 18, 2013 50,173 mi

DRIVING HOME SLOWLY, 25 MPH, THE MOONROOF SHATTERED. FORTUNATELY,THE GLASS WAS CAUGHT BY THE SUN FABRIC SCREEN, HOWEVER, IT WAS EXTREMELY DISTRACTING AND FRIGHTFUL. THERE WERE NO PRIOR CRACKS, WEAR MARKS, NOR SIGNS OF WEAR, NOR FALLEN OBJECTS. THIS COULD HAVE CAUSED A TERRIBLE ACCIDENT. *TR

Oct 13, 2011

CAR WAS PARKED IN GARAGE AND THE MOONROOF WAS OPENED EARLIER IN THE DAY WITH NO ISSUES. THERE WERE NO CRACKS AT ALL IN THE MOONROOF AND NO ROCKS HAD HIT THE VEHICLE. AS THE CAR WAS PARKED IN OUR GARAGE WITH OUR 1 YEAR OLD DAUGHTER STILL IN HER CAR SEAT AND MY HUSBAND AND I WERE AT THE FRONT OF THE GARAGE, THE MOONROOF SHATTERED AND THE GLASS GOT ALL OVER THE INTERIOR OF THE CAR. AGAIN, THERE WERE NO SIGNS OF GLASS AND OR WEAR ON THE ACTUAL MOONROOF DURING THE DAY. CADILLAC'S MOONROOF DEPARTMENT STATED THAT IT MAY HAVE BEEN DUE TO A TEMPERATURE CHANGE. THIS IS RIDICULOUS SINCE WE LIVE IN NEW HAMPSHIRE AND THE WEATHER WAS A PERFECT 64 DEGREES AND OUR GARAGE WAS AROUND 75. YOU ASSUME THAT THE GLASS IN YOUR CAR COULD WITHSTAND MOST SITUATIONS. THIS COULD HAVE BEEN A MAJOR INCIDENT IF WE WOULD HAVE BEEN DRIVING ON THE HIGHWAY WHEN THIS HAPPENED AND THERE ARE 6 OTHER KNOWN CASES OF THIS ON THE SAFELY WEBSITE. I UPLOADED A VIDEO AT HTTP://YOUTU.BE/UUECQCOB0OG . *TR

Oct 13, 2011

CAR WAS PARKED IN GARAGE AND THE MOONROOF WAS OPENED EARLIER IN THE DAY WITH NO ISSUES. THERE WERE NO CRACKS AT ALL IN THE MOONROOF AND NO ROCKS HAD HIT THE VEHICLE. AS THE CAR WAS PARKED IN OUR GARAGE WITH OUR 1 YEAR OLD DAUGHTER STILL IN HER CAR SEAT AND MY HUSBAND AND I WERE AT THE FRONT OF THE GARAGE, THE MOONROOF SHATTERED AND THE GLASS GOT ALL OVER THE INTERIOR OF THE CAR. AGAIN, THERE WERE NO SIGNS OF GLASS AND OR WEAR ON THE ACTUAL MOONROOF DURING THE DAY. CADILLAC'S MOONROOF DEPARTMENT STATED THAT IT MAY HAVE BEEN DUE TO A TEMPERATURE CHANGE. THIS IS RIDICULOUS SINCE WE LIVE IN NEW HAMPSHIRE AND THE WEATHER WAS A PERFECT 64 DEGREES AND OUR GARAGE WAS AROUND 75. YOU ASSUME THAT THE GLASS IN YOUR CAR COULD WITHSTAND MOST SITUATIONS. THIS COULD HAVE BEEN A MAJOR INCIDENT IF WE WOULD HAVE BEEN DRIVING ON THE HIGHWAY WHEN THIS HAPPENED AND THERE ARE 6 OTHER KNOWN CASES OF THIS ON THE SAFELY WEBSITE. I UPLOADED A VIDEO AT HTTP://YOUTU.BE/UUECQCOB0OG . *TR

Jun 30, 2010 37,000 mi

WHILE DRIVING NORTH ON I75 GOING ROUGHLY 70MPH AROUND 5:30PM EST AND WHEN THE SUNROOF SHATTERED ON MY 2008 CADILLAC SRX. THERE WAS NO ONE AHEAD OF ME CLOSE ENOUGH THAT WOULD HAVE CAUSE DEGREE TO DEBRIS TO FLY UP AND BREAK IT. *TR

Jun 30, 2010 37,000 mi

WHILE DRIVING NORTH ON I75 GOING ROUGHLY 70MPH AROUND 5:30PM EST AND WHEN THE SUNROOF SHATTERED ON MY 2008 CADILLAC SRX. THERE WAS NO ONE AHEAD OF ME CLOSE ENOUGH THAT WOULD HAVE CAUSE DEGREE TO DEBRIS TO FLY UP AND BREAK IT. *TR

Aug 10, 2008

2008 CADILLAC SRX. THE DASH HAS SEVERAL AREAS OF CHROME AND SILVER THAT REFLECT SUNLIGHT INTO YOUR EYES *TR

Aug 10, 2008

2008 CADILLAC SRX. THE DASH HAS SEVERAL AREAS OF CHROME AND SILVER THAT REFLECT SUNLIGHT INTO YOUR EYES *TR

Sep 5, 2007 30 mi

TL*THE CONTACT OWNS A 2008 CADILLAC SRX. THE CONTACT STATED THAT THE SUN SHINED ON THE VENTS AND CREATED A REFLECTION ON THE SIDE GLASS. THE GLARE AFFECTS HIS VISION WHILE DRIVING. THE FAILURE MILEAGE WAS 30 AND CURRENT MILEAGE WAS 659.

Sep 5, 2007 30 mi

TL*THE CONTACT OWNS A 2008 CADILLAC SRX. THE CONTACT STATED THAT THE SUN SHINED ON THE VENTS AND CREATED A REFLECTION ON THE SIDE GLASS. THE GLARE AFFECTS HIS VISION WHILE DRIVING. THE FAILURE MILEAGE WAS 30 AND CURRENT MILEAGE WAS 659.